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700 Customer Relations courses in Cardiff delivered On Demand

Business Studies, Stakeholder Management, CRM & People Management - 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Business Studies, Stakeholder Management, CRM & People Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Business Studies, Stakeholder Management, CRM & People Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Business Studies package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in Business Studies bundle at no extra cost. Equip yourself with the Business Studies bundle to confidently navigate your career path or personal development journey. Enrol our Business Studies bundle today and start your career growth! This Business Studies Bundle Comprises the Following CPD Accredited Courses: Business Studies Stakeholder Management Customer Relationship Management Forecasting in a Time of Uncertainty PR: Public Relations Maximise Your Personal Productivity: Negotiation Skills Course Contract Management Course Commercial Management Developing Effective Stakeholder Relationships for Leaders International Business Principles Business Development Fundamentals: Lean Strategies for Business Communication Masterclass Building Strong Relationships Organisation & People Management Equality, Diversity and Discrimination Cross-Cultural Awareness Training Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Business Studies, Stakeholder Management, CRM & People Management course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Business Studies Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Business Studies Bundle. Build a strong knowledge base in your chosen course via thisbundle. Benefit from the flexibility and convenience of online learning. With the Business Studies package, validate your learning with a CPD certificate. Each course in Business Studies, Stakeholder Management, CRM & People Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Business Studies, Stakeholder Management, CRM & People Management, a rich anthology of 20 diverse courses. Each course in the Business Studies bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Business Studies, Stakeholder Management, CRM & People Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Business Studies package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Studies, Stakeholder Management, CRM & People Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Business Studies, Stakeholder Management, CRM & People Management course. Career path Unleash your potential with the Business Studies, Stakeholder Management, CRM & People Managementbundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Business Studies bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Business Studies, Stakeholder Management,  CRM & People Management - 20 Courses Bundle
Delivered Online On Demand42 hours
£79

Party Planner: Creating Memorable and Stress-Free Events

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Party Planner: Creating Memorable and Stress-Free Events will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Party Planner: Creating Memorable and Stress-Free Events will help you keep ahead of the pack. The Party Planner: Creating Memorable and Stress-Free Events incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Party Planner: Creating Memorable and Stress-Free Events will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Party Planner: Creating Memorable and Stress-Free Events, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Level 3 Hospitality Management Course Course 02: Catering Management Course 03: Kids Party Planner Diploma Course 04: Customer Relationship Management Course 05: Interior Design Professional Diploma Course 06: Sophisticated Baking and Cake Decorating Level 2 Course 07: Professional Photography Diploma Course 08: Working Effectively Across Cultures Course 09: Time Management Course 10: Retail Management - Level 5 As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Party Planner: Creating Memorable and Stress-Free Events to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this course: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum: Course 01: Party Planner Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Module 08: Choosing a Theme Module 09: Venue Requirements Module 10: Food and Beverage Module 11: Vendors Every Party Planner Should Know Module 12: Generating a Client Base Module 13: Networking Module 14: Making the Party Memorable Course 02: Level 3 Hospitality Management Course Module 01: Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Customer Satisfaction Module 12: E-Hospitality and Technology Course 03: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 04: Kids Party Planner Diploma Module 01: Planning a Kids' Party Module 02: Skills You Need to Be a Party Planner Module 03: Types of Kids' Parties Module 04: The Finances Module 05: Choosing a Theme Module 06: Planning the Entertainment Module 07: Focusing on Catering Module 08: Making the Day Memorable Course 05: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 06: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 07: Sophisticated Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Party Planner: Creating Memorable and Stress-Free Events bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Party Planner: Creating Memorable and Stress-Free Events is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Party Planner: Creating Memorable and Stress-Free Events
Delivered Online On Demand
£53

Visual Merchandising

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now 'If eyes are the windows to the soul, then shop windows are just as revealing. They reveal the soul of the shop.' - Debra Templar, the founder and owner of the Templar Group. Wondering why all the time you love the dresses or shops that display lovely mannequins? It happens as they choose the best outfit for the dummy. If you want to learn the tips for increasing your sales through practical ways, the Visual Merchandising Diploma course is designed for you. Merchandising refers to the activities of promoting sales or goods. Then what is Visual Merchandising? Simply, it means the visual presentation for boosting your sales. Visual Merchandising is the technique when products or services are highlighted for attracting, engaging, and motivating the customers. One of the best ways of Visual Merchandising is the use of dummy or mannequins. The course provides a masterclass in interior and exterior design work, utilising displays, products, and logos to target a paying audience. You will be taught how to use mannequins and fixtures to draw attention, and then subliminally direct people to the stock and products that you want to highlight. Learn the secrets to shopping success by enrolling now Become a 'secret weapon' in the dynamic retail industry and use your artistic skills to attract customers and make sales. This engaging and comprehensive course presents all the techniques that an accomplished Visual Merchandiser will use to catch the consumer's eye. If you work with retail displays or are thinking about opening your own store, this specialist course is for you. From Visual Merchandising to Window Display Skills, learn the tools to plan, design and create innovative retail environments and enhance the customer experience. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Along with this course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Visual Merchandising Course 02: Mastering Colour - Architectural Design & Interior Decoration Course 03: Basic Product Management Course 04: Retail Management - Level 5 Course 05: Warehouse Course 06: Strategic Planning and Analysis for Marketing Course 07: Business Branding Course 08: Customer Relationship Management Course 09: Sales: Psychology of Customers Course 10: Effective Communication Skills Diploma Course 11: Product Photography So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: Visual Merchandising Module 01: Introduction Module 02: Store Layouts Introduction to Store Layouts Role of a Store Planner Techniques for Creating Effective Store Layouts Aims and Purposes of Store Layouts Putting Together the Layouts Module 03: Exterior Design Exterior Signs Marquees and Banners Walks and Entries Landscaping Window Displays Module 04: In-Store Design Creating an Appealing Store Atmosphere Lighting Colour Music and Scent How Exciting Should a Store Be? Module 05: Mannequins in Visual Merchandising Dressing A Mannequin Securing A Mannequin Grouping Mannequins Maintenance Importance of Mannequins Module 06: Display Fixtures Different Types of Display Fixtures Horizontal Fixtures Vertical Fixtures Shop Fits, Vendor and Specialist Fixtures Wall Fixtures Module 07: The Role of a Visual Merchandiser The Day-To-Day Role of a Visual Merchandiser Visual Merchandising for Department Stores Visual Merchandising for Multiple Chain Stores Small Stores Visual Merchandising Measuring Success Visual Merchandising Module 08: Challenges of Modern Visual Merchandising Deficiency of New Technologies Limited Display Space Budget Constraints Lack of Flexibility Traditional Blueprints Course 02: Mastering Colour - Architectural Design & Interior Decoration Introduction The Impact of Fashion and Colour Trends Colour Terminology Colour Basics and Neutral Colours Warm vs. Cool Colours Colour Schemes Colour Ratios and Applications Using Colour to Trick the Eye Conclusion Course 03: Basic Product Management Module 01: Course Introduction - Product Module 02: Definition of Product Module 03: Classification of Product Module 04: Consumer Goods Module 05: Business Goods Module 06: Levels of a Product Module 07: Product Quality Module 08: Product Mix Module 09: Product Life Cycle Module 10: Branding Module 11: Branding Strategies Module 12: Brand Equity Course 04: Retail Management - Level 5 Introduction to Retail Management Retail Strategy Retail Buying and Merchandising Retail Pricing Supply Chain Management in Retailing The Sales Process and Dealing with Customers at the Checkout Importance of Consumer Behaviour Taking Trends and Targeting Customers Effectively The Importance of Communicating with Customers Choosing a Retail Location Retail Psychology Negotiate the Right Deal with Suppliers Develop Store Security Procedures Management Skills for Leading Your Team Selling in Multiple Channels Retail Brand Management Health & Safety for Retail Stores Consumer Rights Act Course 05: Warehouse Fundamentals of Warehouse Management Warehousing: Function, Benefits and Types of Warehousing Core Functions Of A Warehouse Management System Challenges Of Warehouse Management Technology In The Warehouse Supply Chain Management Concepts Warehouse Management Technologies to Adopt Order Picking in the Warehouse Managing Warehouse Inventory Organize the Storage of Inventory in a Warehouse Inventory Management Techniques Inventory Control Flow of Processing Logistics and Supply Chain In A Warehouse Inventory Classification In The Warehouse The Role Of Human Resource management In A Warehouse Warehouse Safety Warehouse Cost Management Improve Warehouse Efficiency and Reduce Costs Course 06: Strategic Planning and Analysis for Marketing An Introduction to Strategic Planning Development of a Strategic Plan Strategic Planning for Marketing Strategic and Marketing Analysis Internal Analysis External Analysis Market Segmentation, Targeting and Positioning Course 07: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Course 08: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 09: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Product Photography Photography 101 -Your Simple Outline! Learning to shoot in Manual Mode The 'Pre-Production' Phase The Background Lighting & Love The Actual Photoshoot! Post-Production Phase The Final Word CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Visual Merchandising) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Visual Merchandising
Delivered Online On Demand
£53

Telephone Skills Training

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Telephone Skills Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Telephone Skills Training will help you keep ahead of the pack. The Telephone Skills Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Telephone Skills Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Telephone Skills Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Telephone Skills Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Telephone Skills Training? Course 1: Telesales Executive Training Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 3: Customer Relationship Management Course 4: Sales: Psychology of Customers Course 5: Office Skills Course 6: Dealing With Difficult People Training Course Course 7: Workplace Confidentiality Course 8: Learning Computers and Internet Level 2 Course 9: Level 2 Microsoft Office Essentials Course 10: Stress Management Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Telephone Skills Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Telephone Skills Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructor Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Professional Telephone Receptionist Course Module One: Core Skills Required Module Two: Self-Management (I) Module Three: Self-Management (II) Module Four: Time Management (I) Module Five: Time Management (II) Module Six: Organizing and Planning (I) Module Seven: Organizing and Planning (II) Module Eight: Communication (I) Module Nine: Communication (II) Module Ten: Additional Challenges Course 2: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 4: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Office Skills Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 7: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 8: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Learning Computers and Internet Level 2 Module 01 : Computer Operating and Troubleshooting Module 02 : Internet and Computing - Key Applications Module 03 : Internet and Computing - Tools & Networking Module 04 : Windows 8 for PC Module 05 : Windows 10 - New Developments Module 06 : Cyber Security Awareness Course 10: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Telephone Skills Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Telephone Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Telephone Skills Training
Delivered Online On Demand
£53

Event Planner - CPD Accredited

4.9(27)

By Apex Learning

With a single payment you will gain access to Event Planner including 10 additional premium courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Event Planner Complete Bundle: Course 01: Event Planner Course 02: Event Management Course 03: Catering Management Course 04: Business Analysis Level 3 Course 05: Interior Design Professional Diploma Course 06: Effective Communication Skills Course 07: Basic Adobe Photoshop Course 08: Professional Photography Diploma Course 09: Customer Relationship Management Course 10: Baking and Cake Decorating Level 2 Course 11: Health and Safety at Workplace If you want to gain a solid understanding of Event Planner and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Event Planner course designed by expert instructors. The Event Planner will cover a comprehensive range of 12, you'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Event Planner will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Event Planner has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Event Planner is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Event Planner course is perfect! Benefits you'll get choosing Apex Learning for this Event Planner: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course 01: Event Planner Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Marketing Module 08: Catering at Events Module 09: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 02: Event Management Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events Course 03: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 04: Business Analysis Level 3 Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Course 05: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 06: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 07: Basic Adobe Photoshop Section 01: Shortcuts & the Brush Section 02: Layers Section 03: Modify Your Portrait Section 04: Watermark & Figures Section 05: Modify Your Text Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 10: Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 11: Health and Safety at Workplace Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Event Planner - CPD Accredited
Delivered Online On Demand
£53

Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, Ads - 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Digital Marketing package has something for everyone. As part of the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads package, you will receive complimentary PDF certificates for all courses in Digital Marketing bundle at no extra cost. Equip yourself with the Digital Marketing bundle to confidently navigate your career path or personal development journey. Enrol our Digital Marketing bundle today and start your career growth! This Digital Marketing Bundle Comprises the Following CPD Accredited Courses: Course 01: Digital Marketing: The Ultimate Guide to Strategic Marketing Course 02: Digital Marketing - Growth Hacking Techniques - Online Course Course 03: Learn to Drive Traffic into Sales through Digital Marketing Course 04: SEO - Master Search Engine Optimisation Course 05: Social Media Marketing Course -The Step-by-Step Guide Course 06: Affiliate Marketing Passive Income Made Easy Course 07: Instagram Marketing Course 08: Facebook Marketing Strategy for Business Course 09: LinkedIn Marketing for Business Course 10: Lead Generation with Attraction Marketing for Business Course 11: Online Multi-Business Master Plan Course 12: Complete Online Marketing & Advertising Course Course 13: Sales Skills Course 14: How To Build Sales Funnels With ClickFunnels Course 15: Creating Highly Profitable Sales Funnels Course 16: Content Management Course 17: Content Writing & Copy Writing For SEO and Sales Course 18: Complete the Email Marketing Course Course 19: Google Ads Training: Turn Profit with PPC Course 20: Diploma in Customer Relationship Management (CRM) Learning Outcome: By completing the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Digital Marketing Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Digital Marketing Bundle. Build a strong knowledge base in your chosen course via the Digital Marketing Bundle. Benefit from the flexibility and convenience of online learning. With the Digital Marketing package, validate your learning with a CPD certificate. Each course in Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads, a rich anthology of 15 diverse courses. Each course in the Digital Marketing bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle offers you the flexibility and convenience to learn at your own pace. Make the Digital Marketing package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads course. Career path The Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle will prepare you for a range of careers, including: Digital Marketing Specialist Social Media Manager SEO Analyst Copywriter Email Marketing Coordinator Online Advertising Executive Content Marketing Strategist Digital PR Specialist Web Analytics Manager Brand Engagement Specialist Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, Ads - 20 Courses Bundle
Delivered Online On Demand3 days
£79

Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) - 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle! This carefully curated collection of 1 QLS Endorsed & 19 premium CPD Certified courses is designed to cater to various interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your aspirations. This Business Studies, Business Management, Business Law, Marketing, Accounting and Finance is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Business Studies & Business Management package has something for everyone. Moreover, Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) goes beyond just online learning. Upon completion of the bundle, learners will receive a QLS Endorsed Hardcopy Certificate & free 19 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance)! This premium bundle comprises the following courses, QLS Endorsed Course: Course 01: Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course 02: Business Studies Course 03: Business Law Course 04: Business Intelligence Analyst Course 05: Business Performance Management Course 06: Project Management Course 07: Marketing Course 08: Marketing Strategies for Business Course 09: Marketing Secrets for High Sales Course 10: Lead Generation with Attraction Marketing for Business Course 11: Sales Skills Course 12: Creating Highly Profitable Sales Funnels Course 13: How To Build Sales Funnels With ClickFunnels Course 14: Social Media Marketing Course -The Step-by-Step Guide Course 15: Digital Marketing: The Ultimate Guide to Strategic Marketing Course 16: Affiliate Marketing Passive Income Made Easy Course 17: Diploma in Customer Relationship Management (CRM) Course 18: Data Analysis and Forecasting in Excel Course 19: Time Management Training - Online Course Course 20: Decision-Making and Critical Thinking Learning Outcome: By completing the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Business Studies & Business Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Business Studies & Business Management Bundle. Build a strong knowledge base in your chosen course via the Business Studies & Business Management Bundle. Benefit from the flexibility and convenience of online learning. With the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) package, validate your learning with a CPD certificate. Each course in Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle holds a prestigious QLS Endorsed, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Business Studies, Business Management, Business Law, Marketing, Accounting and Finance, a rich anthology of 20 diverse courses. Each course in the Business Studies & Business Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Business Studies, Business Management, Business Law, Marketing, Accounting and Finance bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle offers you the flexibility and convenience to learn at your own pace. Make the Business Studies & Business Management package your trusted companion in your lifelong learning journey. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Advanced Diploma in Business Management at QLS Level 7 '. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £129 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 380 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with QLS & CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle. Career path Unleash your potential with the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with this bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 19 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - £129

Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) - 20 Courses Bundle
Delivered Online On Demand5 days
£79

Understanding Excellence in Customer Relationship Management

4.5(3)

By Studyhub UK

Embark on a journey to unravel the intricacies of customer relationship management (CRM) excellence with the 'Understanding Excellence in Customer Relationship Management' course. Explore the foundations of hospitality management while delving into various facets of the hotel industry. Master the art of selection, recruitment, development, and training in the hospitality sector. Gain insights into efficient front office, housekeeping, engineering, and food and beverage operations. Learn strategies for maintaining service quality, enhancing customer satisfaction, and leveraging technology in the world of e-hospitality. Learning Outcomes: Gain a comprehensive understanding of hospitality management and the hotel industry. Explore the selection and recruitment process within the hospitality sector. Learn effective strategies for staff development and training in hospitality. Master the management of front office, housekeeping, engineering, and food and beverage operations. Understand techniques for ensuring service quality and customer satisfaction. Discover the role of marketing and technology in the travel and tourism business. Familiarize yourself with accounting principles relevant to the hospitality industry. Embrace the concept of e-hospitality and its impact on customer relationship management. Why buy this Understanding Excellence in Customer Relationship Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Excellence in Customer Relationship Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Excellence in Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring and current professionals in the hospitality and hotel industry. Hotel managers, supervisors, and front-line staff seeking to enhance customer relationships. Students pursuing careers in travel, tourism, and hospitality management. Individuals interested in the intersection of service quality and customer satisfaction. Prerequisites This Understanding Excellence in Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager - Median salary of £30,000 - £50,000 per year. Front Office Manager - Median salary of £25,000 - £35,000 per year. Restaurant Manager - Median salary of £25,000 - £40,000 per year. Hospitality Trainer - Median salary of £25,000 - £35,000 per year. Travel and Tourism Marketing Specialist - Median salary of £25,000 - £40,000 per year. Course Curriculum Understanding Excellence in Customer Relationship Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Understanding Excellence in Customer Relationship Management 00:20:00 Final Exam Final Exam - Understanding Excellence in Customer Relationship Management 00:20:00

Understanding Excellence in Customer Relationship Management
Delivered Online On Demand5 hours 8 minutes
£10.99

Real Estate Agent - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Tired of the 9-5 grind? Ready to be your own boss and build a lucrative career in a thriving industry? The UK housing market is booming, and successful real estate agents are in high demand. This exclusive course bundle is your fast track to success, giving you the insider knowledge and proven strategies to dominate the market. This Real Estate Agent Course Bundle is designed to give you a well-rounded education in all aspects of the profession. From mastering the legal framework and understanding property valuation to developing effective communication and negotiation skills, this course will equip you to confidently navigate the real estate market. You'll learn how to market properties effectively, manage client relationships, and close deals successfully. This Diploma in Real Estate Agent course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Real Estate Agents | Online Course Course 02: Property Management Course 03: Social Housing and Tenant Management Level 2 Course 04: Decision-Making Course 05: Sales: Psychology of Customers Course 06: Property Law and Legislation Course 07: Understanding Wills and Probate Laws - Level 2 Course 08: Digital Marketing and Advertising Level 3 Course 09: Customer Relationship Management Course 10: Assertiveness and Self Confidence Development Course 11: Effective Communication Skills Don't miss out on this opportunity to unlock your potential in the lucrative real estate industry. This course bundle provides the perfect springboard to launch your career as a sought-after real estate agent. Enrol today and take control of your future! Learning Outcomes of Real Estate Agent Course Gain a thorough understanding of UK property law and legislation. Master effective communication and customer relationship management techniques. Develop strong negotiation skills to secure the best deals for your clients. Learn the psychology of sales to understand and influence customer behavior. Explore the complexities of social housing and tenant management. Build confidence and assertiveness to thrive in the dynamic real estate industry. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Real Estate Agent Get a free student ID card with Real Estate Agent Training program (£10 postal charge will be applicable for international delivery) The Real Estate Agent is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Real Estate Agent course materials The Real Estate Agent comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Real Estate Agents | Online Course Introduction To The Course The History, Job Role And Requirements Of Estate Agents The Types And Classification Of Estate Agents How To Be A Successful Estate Agent How To List Properties Handling The Valuation Process Negotiation Strategies And Skills All About Selling Properties All About Letting Properties Digital Marketing For Estate Agents Key Legislation Course 02: Property Management Module 1 - Introduction to Property Management Module 2 - The Role and Responsibilities of a Property Manager Module 3 - Listing Properties and Marketing Module 4 - The Letting Process and Tenancy Agreement Module 5 - The Property Management Process Module 6 - Keeping Tenants Long Term Module 7 - Regulations of Property Management Module 8 - Changes in the UK Property Market: An Opportunity Course 03: Social Housing and Tenant Management Level 2 Module 01: Introduction To Social Housing Module 02: Tenant Selection And Tenant Management Module 03: Managing Rental Income And Arrears Module 04: Maintenance, Safety, And Security Of Social Housing Module 05: Resident Involvement In Social Housing Module 06: Dealing With Anti-Social Behaviours Module 07: Career Prospects Of Social Housing Manager =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Newcomers Career changers Estate agents Property managers Investors Entrepreneurs Requirements You will not need any prior background or expertise to enrol in this bundle. Career path The Real Estate Agent course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Estate agent Property manager Letting agent Valuer Surveyor Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Basic Real Estate Agents Training at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Real Estate Agent - QLS Endorsed
Delivered Online On Demand3 weeks
£59

Travel Agent Training - CPD Certified

4.9(27)

By Apex Learning

Flash Sale On | 11-in-1 Bundle | 110 CPD QS Points | Gifts: Hardcopy + PDF Certificates + SID - Worth £180 | Lifetime Access | Customer Support | Enrol Today

Travel Agent Training - CPD Certified
Delivered Online On Demand28 hours
£49