698 Customer Relations courses in Cardiff delivered On Demand

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The Office Admin and Customer Service Diploma is designed to prepare you for an exciting career in office administration by increasing your skill level in computer applications, public speaking, interpersonal relations, and information management. In addition to skill development, employment preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Office Admin and Customer Service Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Office Admin and Customer Service Diploma could potentially benefit a range of roles, but would particularly enhance careers in Office Administration Sales Customer Service Receptionist and Secretarial Work Business Management Marketing Other professional admin roles

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Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer problems in order to make certain they are or generate repeat purchase. With the help of this Customer Relationship Management Training course you can now ensure the same for your company. This course will teach you about the different terms and benefits of having a CRM system. You will also learn to identify different components of a CRM plan, develop a checklist for success, find out how it creates value for an organisation and customer and much more. All this certainly means you should get this course now. Learning Outcomes: The terms and benefits of CRM on a company's bottom line Analyze the different components of a CRM plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organizations and customers Consider developmental roles that have the greatest impact on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Relationship Management Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Relationship Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Customer Relationship Management Training) 00:05:00 Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Mock Exam Mock Exam- Customer Relationship Management Training 00:20:00 Final Exam Final Exam- Customer Relationship Management Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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***24 Hour Limited Time Flash Sale*** Account Management - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Account Management - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Account Management - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. 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Courses Are Included In this Level 3 Certificate in Business Studies Career Bundle: Course 01: Level 3 Certificate in Business Studies Course 02: Business Administration Course 03: Diploma in Business Analysis Course 04: Business Strategy Planning Masterclass Course 05: Business Management and Finance Course Course 05: Business Development Fundamentals: Lean Strategies for Business Course 06: Business Performance Management Course 07: Branding Your Business Course 08: Business Law Course 09: Business Improvement Course 10: Business Data Analysis Course 11: BUSINESS INTELLIGENCE AND DATA MINING DIPLOMA Course 12: Digital Marketing for Business Course 13: Business Etiquette and Professional Behavior Course 14: Business Environment Course 15: AML (Anti-money Laundering) Training Course 16: Introduction to Accounting Course 17: Level 3 Tax Accounting Course 18: Financial Management Course 19: Financial Analysis Course 20: Operations Management Course 21: Import/Export Processing Course 22: Supply Chain Management Course 23: Project Management Course 24: Marketing Fundamentals Course 25: Stakeholder Management Course 26: Purchasing and Procurement Course 27: Diploma in Lean Process and Six Sigma Course 28: Cost Control Process and Management Course 29: Customer Relationship Management Course 30: PR: Public Relations With a Level 3 Certificate in Business Studies, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Learning Outcomes Level 3 Certificate in Business Studies Develop a comprehensive understanding of business studies and its core principles. Gain expertise in accounting, financial management, and tax accounting regulations. Master the art of financial analysis and business data interpretation. Understand the legal frameworks governing business operations and compliance requirements. Learn effective operations management and supply chain management strategies. Acquire skills in project management, marketing fundamentals, and business analysis techniques. Don't let this opportunity pass you by. Enrol in Level 3 Certificate in Business Studies today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Business Studies Get a free student ID card with Business Studies Training program (£10 postal charge will be applicable for international delivery) The Business Studies is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Studies course materials The Business Studies comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Business Studies Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management Of Cash And Credit Module 09: Managing Risk And Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service Course 02: Introduction to Accounting Section 01: Accounting Fundamental Lecture-1.What is Financial Accounting Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules Lecture-3.Financial Accounting Process and Financial Statements Generates Lecture-4.Basic Accounting Equation and Four Financial Statements Lecture-5.Define Chart of Accounts and Classify the accounts Lecture-6. External and Internal Transactions with companies Lecture-7.Short Exercise to Confirm what we learned in this section Section 02: Accounting Policies Lecture-8.What are Major Accounting Policies need to be decided by companies Lecture-9.Depreciation Policies Lecture-10.Operational Fixed Asset Controls Lecture-11.Inventory Accounting and Controls Lecture-12.Revenue Accounting and Controls Lecture-13.Expenses Accounting and Working Capital Course 03: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously, it was £12.99*30 = £390) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Entrepreneurs Career changers Business professionals Students Requirements This Level 3 Certificate in Business Studies doesn't require prior experience and is suitable for diverse learners. Career path This Level 3 Certificate in Business Studies bundle will allow you to kickstart or take your career in the related sector to the next stage. Business Owner Manager Accountant Marketing Specialist Project Manager Analyst Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Sales Development Representative Diploma - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Sales Development Representative Diploma - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Sales Development Representative Diploma - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. 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Courses Are Included In this Sales Development Representative Diploma - CPD Certified Career Bundle: Course 01: Sales Development Representative Diploma Course 02: Get a Job in Sales: Your Fast Track to Career Success Course 03: B2B Business Development Course 04: B2B Sales & Marketing Course 05: Learn to Create A Selling Strategy that Drives Sales Course 06: NLP For Sales, Persuasion & Influence Course 07: Increase Your Sales Through a Profitable Pricing Strategy Course 08: Product Management for Maximum Sales Course 09: Sales and Marketing Diploma Course 10: Email Marketing Strategies Course 11: Sales Analysis in Excel Course 12: Retail Management Skills Course 13: Telemarketing & Sales Training Course 14: Customer Service Essential Skills Diploma Course 15: Strategic Marketing & Planning Course 16: Ultimate Strategic Marketing Course: Digital Marketing Course 17: ETSY Marketing and Business Course 18: Marketing Strategies for Business Course 19: Affiliate Marketing Masterclass Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Step-by-Step Guide to Defining and Sizing Your Market Course 22: CSR - Corporate Social Responsibility Course 23: Customer Relationship Management Course 24: Level 3 Diploma in Business Etiquette Course 25: Workplace Team Networking Diploma With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Sales Development Representative Diploma - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Sales Development Representative Diploma - CPD Certified course materials Get instant access to this Sales Development Representative Diploma - CPD Certified course Learn Sales Development Representative Diploma - CPD Certified from anywhere in the world 24/7 tutor support with the Sales Development Representative Diploma - CPD Certified course. Start your learning journey straightaway with our Sales Development Representative Diploma - CPD Certified Training! Sales Development Representative Diploma - CPD Certified premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Sales Development Representative Diploma - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Sales Development Representative Diploma - CPD Certified course. After passing the Sales Development Representative Diploma - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate