224 Customer Experience courses delivered Online

Retail Banking Certification Retail banking is increasing in popularity throughout the world, as banks compete to take market share of private clients. It is different to traditional banking, in that it focuses on the customer and their needs, putting packages and plans in place, to ensure that the client's financial needs are met. Anyone already in the banking industry or interested in a career within the banking industry can gain insight and benefit from this course. This course is perfect, if you wish your employees to gain a full insight into the world of retail banking and, upon completion, will end in an industry-recognised certification. What's Covered in the Course? This course is designed to provide your employee with the required knowledge and skills, in order to be effective when it comes to retail banking. The team member can expect to learn the following: An introduction to retail banking: understand what this type of banking is and why it is important to banks, both now and in the future; The various financial systems and how they link to retail banking; The different types of banking and banking channels; The different retail banking products and how these differ from traditional banking products. What sets retail banking apart from banking that has been used for years; An understanding of retail mortgages and loans and why this is important in today's marketplace; Various banking services and how these relate to retail banking; The different banking payment systems that improve the customer experience and meet customers' unique banking and financial needs; Various banking operations that will be beneficial to the team member in the retail banking sector; The importance of great customer service; Money laundering: what it is, how it is carried out and what to watch out for, in order to reduce the risk of this happening within your bank. What are the Benefits of the Course? Up-to-date knowledge and skills regarding UK banking systems and practices; The ability to study online from anywhere, at any time, using any internet-linked device: PC, laptop, tablet or smartphone; A comprehensive course, broken down into manageable modules; Online support during the course, with lifetime access to all modules - they can be revisited as and when required. Upon successful completion of the course, you can instantly download and print an industry-recognised and uniquely verifiable certificate.

Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer problems in order to make certain they are or generate repeat purchase. With the help of this Customer Relationship Management Training course you can now ensure the same for your company. This course will teach you about the different terms and benefits of having a CRM system. You will also learn to identify different components of a CRM plan, develop a checklist for success, find out how it creates value for an organisation and customer and much more. All this certainly means you should get this course now. Learning Outcomes: The terms and benefits of CRM on a company's bottom line Analyze the different components of a CRM plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organizations and customers Consider developmental roles that have the greatest impact on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Relationship Management Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Relationship Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Customer Relationship Management Training) 00:05:00 Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Mock Exam Mock Exam- Customer Relationship Management Training 00:20:00 Final Exam Final Exam- Customer Relationship Management Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Participants gain a foundational understanding of the UX design process, tools and techniques through an engaging mix of theory and practical application exercises.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Unlock Your Entrepreneurial Potential with Entrepreneurship 101! Are you ready to embark on an exhilarating journey into the world of entrepreneurship? 🌟 Welcome to Entrepreneurship 101, your gateway to unleashing your innovative spirit, building successful ventures, and shaping the future of business! What is Entrepreneurship 101? Entrepreneurship 101 is more than just a course; it's your roadmap to mastering the art and science of entrepreneurship. 🚀 Whether you're a budding entrepreneur with a groundbreaking idea or a seasoned professional looking to enhance your business acumen, this course provides you with the tools, strategies, and mindset needed to thrive in today's dynamic business landscape. Why Choose Entrepreneurship 101? 1. Learn from Industry Experts: Gain invaluable insights from seasoned entrepreneurs, industry leaders, and business experts who have navigated the highs and lows of entrepreneurship. 💡 Benefit from their firsthand experiences, success stories, and lessons learned along the way. 2. Practical Knowledge and Skills: Entrepreneurship 101 goes beyond theory, offering practical knowledge and hands-on skills that you can apply immediately to your entrepreneurial endeavors. From business planning and financial management to marketing strategies and customer acquisition, you'll acquire a comprehensive skill set essential for entrepreneurial success. 3. Foster Creativity and Innovation: Explore the power of creativity and innovation as catalysts for entrepreneurial growth and success. 💡 Discover how to identify opportunities, think outside the box, and transform innovative ideas into viable business ventures that disrupt industries and drive change. 4. Build a Robust Network: Connect with like-minded entrepreneurs, mentors, and industry professionals within our vibrant community. 🤝 Forge valuable relationships, collaborate on projects, and leverage your network for support, guidance, and potential partnerships. 5. Gain Confidence and Resilience: Develop the confidence and resilience needed to overcome challenges, adapt to change, and persevere in the face of adversity. 💪 Entrepreneurship 101 equips you with the mindset and mindset and resilience to navigate the unpredictable terrain of entrepreneurship with courage and determination. Who is this for? Entrepreneurship 101 is designed for aspiring entrepreneurs, business owners, professionals, students, and anyone with a passion for innovation and a desire to make a meaningful impact in the world of business. Whether you're launching a startup, expanding an existing venture, or exploring new opportunities, this course provides the guidance and support you need to turn your entrepreneurial dreams into reality. Career Path Upon completing Entrepreneurship 101, you'll be equipped with the knowledge, skills, and confidence to pursue various career paths and opportunities, including: Entrepreneurship: Launch your own startup, venture, or business venture and bring your innovative ideas to life. Business Management: Explore career opportunities in business management, leadership, and strategic planning across industries. Consulting: Offer consulting services to startups, small businesses, and organizations seeking expert guidance and advice. Venture Capital and Investment: Pursue opportunities in venture capital, angel investing, and startup funding as an investor or financial advisor. Social Entrepreneurship: Drive positive social change and impact through entrepreneurship by addressing pressing social, environmental, and economic challenges. Frequently Asked Questions (FAQ) Q: Is Entrepreneurship 101 suitable for beginners? A: Yes! Entrepreneurship 101 is designed to accommodate participants at all levels, from beginners with little to no prior experience in entrepreneurship to seasoned professionals looking to enhance their skills and knowledge. Q: What is the duration of the course? A: The duration of Entrepreneurship 101 may vary depending on the format and structure of the course. Typically, it ranges from several weeks to a few months, allowing participants to delve deep into the subject matter and engage in practical exercises and projects. Q: Can I access course materials online? A: Yes! Many versions of Entrepreneurship 101 offer online access to course materials, lectures, resources, and interactive discussions, allowing participants to learn at their own pace and convenience from anywhere in the world. Q: Will I receive a certificate upon completion? A: Yes! Participants who successfully complete Entrepreneurship 101 will receive a certificate of completion, acknowledging their commitment to advancing their entrepreneurial skills and knowledge. Q: How much does the course cost? A: The cost of Entrepreneurship 101 may vary depending on the institution, format, and additional features included in the course. Some institutions offer scholarships, discounts, or financial assistance programs to eligible participants. Q: What support is available during the course? A: Throughout Entrepreneurship 101, participants have access to dedicated instructors, mentors, and support staff who provide guidance, feedback, and assistance as needed. Additionally, participants can engage with peers, join discussion forums, and attend live Q&A sessions to enhance their learning experience. Unlock Your Entrepreneurial Potential Today! Are you ready to embark on a transformative journey into the exciting world of entrepreneurship? Join us for Entrepreneurship 101 and take the first step towards realizing your entrepreneurial dreams! Enroll now and let's embark on this exhilarating adventure together! 🚀 Course Curriculum Module 1 Entrepreneurship 101. Entrepreneurship 101. 00:00 Module 2 Business Planning and Product Development. Business Planning and Product Development. 00:00 Module 3 Business Development and Marketing Strategies. Business Development and Marketing Strategies. 00:00 Module 4 Customer Experience and Financial Management. Customer Experience and Financial Management. 00:00 Module 5 Operations Management and Compliance. Operations Management and Compliance. 00:00

Getting Started The CMI Level 5 Certificate in Management and Leadership course is designed for practising or aspiring middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. Leading and managing individuals and teams to deliver in line with the organisational strategy is the primary role of a practising manager. You'll develop the key strategic skills and competencies required to manage teams and individuals effectively, enabling you to deliver long-lasting results. The CMI Level 5 Certificate in Management and Leadership is a shorter course focusing on improving your capabilities and core management skills to the next level. Achieving the CMI Level 5 Certificate in Management and Leadership qualification will enhance your credibility and enable you to outperform in demanding roles and situations. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Improve your capabilities and core management skills Develop the knowledge and skills required for managing and leading individuals and teams Provide an extensive knowledge of skills to excel in specific management areas For Organisations: Deliver aims and objectives in line with wider organisational strategy Provide you with a fully wider range of skills and knowledge required to be a manager as part of an organisation Focus on the areas that are most appropriate to your role and organisation Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 in Management and Leadership qualification offered by School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Management & Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £51,577 per annum Divisional Manager, with an estimated salary of £48,613 per annum Departmental Manager, with an estimated salary of £34,997 per annum Regional Manager, with an estimated salary of £51,372 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 19 years of age and over Have some team leading or supervisory experience or managerial experience in the junior or middle management level Possess the ability to complete the Level 5 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression A possible progression route on successful completion of a CMI Level 5 in Management and Leadership would be to, Progress to other qualifications at the next level (e.g. from Level 5 Certificate to level 6 or 7 Certificate) Why gain a CMI Qualification? This online CMI Level 5 Certificate in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The globally recognised CMI Level 5 Certificate is perfect for you if you want to increase your opportunities for obtaining a middle management position. The key leadership skills and knowledge you'll develop with this course will be remarkably effective. Upon completing this course, you can progress to further learning within the suite of Level 5 courses in Management and Leadership - i.e. achieving a certificate and topping up to a Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 6 or Level 7 courses in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Certificate in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete any combination of units to a minimum of 130 TUT hours, 13 credits to achieve this qualification. There is a barred combination of units - learners taking 502 cannot select 503, 505 or 511, and learners taking 526 cannot select 501 or 502. Learners cannot select unit 608 as part of this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Management and Leadership in an Organisational Context Reference No : CMI 501 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand factors which impact on an organisation's internal environment. 2. Understand the application of management and leadership theories. 3. Understand the knowledge, skills and behaviours to be effective in a management and leadership role UNIT2- Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Reference No : CMI 502 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing, managing and leading teams 2. Understand approaches to achieving a balance of skills and experience in teams. 3. Know techniques for leading individuals and teams to achieve success. UNIT3- Managing Performance Reference No : CMI 504 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the rationale for managing performance within organisations. 2. Know how to manage performance. 3. Understand frameworks, diagnostic and evaluation tools used for performance management. UNIT4- Principles of Developing a Skilled and Talented Workforce Reference No : CMI 508 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the benefits of developing a skilled and talented workforce. 2. Understand the factors which influence workforce development. 3. Understand the scope of learning and development as part of a workforce development strategy. UNIT5- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT6- Managing Conflict Reference No : CMI 510 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the types, causes, stages and impact of conflict within organisations. 2. Understand how to investigate conflict situations in the workplace. 3. Understand approaches, techniques, knowledge, skills and behaviours for managing conflict. UNIT7- Planning, Procuring and Managing Resources Reference No : CMI 516 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the importance of effective and efficient resource use in organisations. 2. Know how to plan resources to meet organisational objectives. 3. Know how to procure resources. UNIT8- Principles of Innovation Reference No : CMI 517 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of innovation within organisations. 2. Understand the process of managing innovation in an organisation. UNIT9- Principles of Marketing Products and Services Reference No : CMI 523 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of marketing to support the achievement of organisational objectives. 2. Understand the factors in the organisation's marketing environment which impact on the marketing of a product or service. 3. Know how to market a product or service. UNIT10- Managing Finance Reference No : CMI 520 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand finance within organisations. 2. Know how to set and manage budgets. UNIT11- Using Data and Information for Decision Making Reference No : CMI 521 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the use of data and information in decision making. 2. Be able to interpret data and information to support decision making. 3. Know how to present data and information used for decision making. UNIT12- Managing Change Reference No : CMI 514 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for change in organisations. 2. Understand approaches to change management. 3. Understand how to initiate, plan and manage change in an organisation. UNIT13- Creating and Delivering Operational Plans Reference No : CMI 515 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of operational planning in an organisation. 2. Know how to create an operational plan in line with organisational objectives. 3. Know how to manage and lead the delivery of an operational plan. UNIT14- Principles of Managing and Leading Individuals and Teams to Achieve Reference No : CMI 503 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand approaches to managing and leading teams. 2. Know how to achieve a balance of skills and experience in teams. 3. Know techniques for managing and leading individuals and teams to achieve success. UNIT15- Forming Successful Teams Reference No : CMI 505 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose and characteristics of successful teams. 2. Understand approaches to team formation. 3. Know how to analyse and respond to the challenges of team formation. UNIT16- Managing Equality, Diversity and Inclusion Reference No : CMI 506 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand legal and organisational approaches to equality, diversity and inclusion. 2. Understand the role and responsibilities of a manager in relation to equality, diversity and inclusion. 3. Know how to develop and implement plans which support equality, diversity and inclusion within an organisation. UNIT17- Principles of Delivering Coaching and Mentoring Reference No : CMI 507 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role and purpose of coaching and mentoring within an organisation. 2. Understand the use of models and processes used in workplace coaching and mentoring. 3. Know how to manage the delivery of effective coaching and mentoring. UNIT18- Principles of Recruiting, Selecting and Retaining Talent Reference No : CMI 511 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the factors that impact on recruitment and selection. 2. Know how to plan for recruitment and selection. 3. Understand approaches to the recruitment and selection of a diverse and talented workforce. UNIT19- Workforce Planning Reference No : CMI 512 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the rationale for workforce planning. 2. Understand the principles and practices of workforce planning. UNIT20- Managing Projects to Achieve Results Reference No : CMI 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. 3. Understand the factors which contribute to effective project management. UNIT21- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT22- Managing Quality and Continuous Improvement Reference No : CMI 519 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope and purpose of quality management within organisations. 2. Understand approaches for managing quality. 3. Understand the application of continuous improvement within organisations. UNIT23- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT24- Conducting a Management Project Reference No : CMI 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. UNIT25- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. UNIT26- Principles of Leadership Practice Reference No : CMI 526 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand leadership practice in an organisation. 2. Understand leadership styles 3. Understand the impact of leadership within organisations. UNIT27- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This course is a complete course on Microsoft Azure storage service. The course is intended to help people learn Azure concepts quickly and give enough practice exercises to get them started with their cloud journey with a specific focus on Microsoft Azure.

Are you looking to enhance your Enhancing Customer Experiences skills? If yes, then you have come to the right place. Our comprehensive course on Enhancing Customer Experiences will assist you in producing the best possible outcome by mastering the Enhancing Customer Experiences skills. The Enhancing Customer Experiences is for those who want to be successful. In the Enhancing Customer Experiences, you will learn the essential knowledge needed to become well versed in Enhancing Customer Experiences. Our Enhancing Customer Experiences starts with the basics of Enhancing Customer Experiences and gradually progresses towards advanced topics. Therefore, each lesson of this Enhancing Customer Experiences is intuitive and easy to understand. Why would you choose the Enhancing Customer Experiences from Compliance Central: Lifetime access to Enhancing Customer Experiences materials Full tutor support is available from Monday to Friday with the Enhancing Customer Experiences Learn Enhancing Customer Experiences skills at your own pace from the comfort of your home Gain a complete understanding of Enhancing Customer Experiences Accessible, informative Enhancing Customer Experiences learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Enhancing Customer Experiences bundle Study Enhancing Customer Experiences in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Enhancing Customer Experiences Improve your chance of gaining in demand skills and better earning potential by completing the Enhancing Customer Experiences Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. Enhancing Customer Experiences Curriculum Summary: Importance of Enhancing Customer Experiences Service Assistant Providing 'Concierge' Level Of Service The 5 Tenets Of Total Quality Management How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Enhancing Customer Experiences! More Money - Through Customer Retention Dealing With Difficult Customers CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Enhancing Customer Experiences helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Enhancing Customer Experiences. It is also great for professionals who are already working in Enhancing Customer Experiences and want to get promoted at work. Requirements To enrol in this Enhancing Customer Experiences, all you need is a basic understanding of the English Language and an internet connection. Career path The Enhancing Customer Experiences will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Enhancing Customer Experiences. Certificates CPD Accredited Certificate of Completion Free Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Certificate of Completion Free Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each