363 Customer Care courses

Launch your Detailing Career. Are you looking to launch a detailing career and need to start on the right foot? Level One is ideal for those just about to enter the detailing industry, or those who wish to reset, update and refresh their skills. The aim is to teach you the foundations of vehicle care from assessment up to entry-level machine polishing, to have a successful and reputable business from the very start. Business practices and health and safety are explored covering areas such as pricing, marketing, target clientele, SDS and environmental conformity. This is much more than just a 'how to wash a car'. It gives your new detailing business the best possible start, optimising it for success and backed with a resource for any issues you may encounter. Complete course guide book, ongoing support and certification exam fee are all included in the cost. The Level 1 Course is available as either this standard vehicle course or alternatively a motorbike-focused course. You can also book the Level 1 + Motorbike course as a bolt-on day, if you wish to cover both aspects and open your target market even further.   Available start dates are highlighted in the calendar below, all days are one-to-one so can be booked to suit your schedule. The aim of Level One is ideal for those just about to, or have recently entered the detailing industry, or those who wish to reset and refresh their skills. the aim is to familiarise the candidate with the processes and maintenance of vehicles from a professional and business view, teaching the foundations of correct vehicle cleaning up to the final familiarisation of entry-level dual action machine polishers. Business practices and health and safety are explored covering areas such as pricing, marketing, SDS and environmental conformity. The Level 1 Course is available as either a car or motorcycle course. Alternatively, candidates can book an additional day on Motorcycle Detailing as a bolt-on to an automotive Level 1 Course here. Modules covered on the course are: Washing stages Wash media Environmental considerations Drying methods Bonded contamination and its removal Wheel care and maintenance Glass and hard surfaces Engine bay cleaning Vulnerable surfaces Efficiency and process PPE and safety Clothing and working practices Risk assessment Chemical knowledge Van set-ups Interior detailing Leather and soft surface care Fillers/glazing Dual action machine polishers intro Minor defect identification Paint types LSPs Final presentation Marketing Conflict resolution and customer care Financing Insurance Pricing and quotes Business Administration Memberships Social Media Manual handling Safe working practices Pre-work inspection All levels are accompanied by a full course booklet to jog your memory when needed. Practical assessment takes place as part of the original training session, at the end of the course you will be assigned a (manageable) series of case studies and exercises to complete over 3 months to cement the knowledge. There is then a short externally assessed exam before the optional commencement of Level Two, to ensure there are no weak areas. After which the Level One accreditation is awarded and you can either progress or choose to practice the skills gained with ongoing support. Course Length 3 Days (0930 - 1600) Group Size One-to-One Location UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY Experience / Qualification Open to all Refreshments or Lunch Refreshments included

Navigate the intricate landscape of the construction industry with our 'Construction Management' course, designed to equip you with a comprehensive skill set in managing complex construction projects. The journey begins with an introduction to the field, setting the stage for a deeper understanding of the project life cycle and the keys to success in construction management. As you progress, the course intricately weaves through the various aspects of this multifaceted domain, including cost management, site investigation, and effective site organisation. With each module, you gain not just knowledge but the capability to apply these insights in practical scenarios, ensuring a well-rounded learning experience. This course meticulously covers the essentials of site management, cost estimation, and the pivotal factors influencing these estimates. Delve into the management of equipment, materials, and the critical role of vendor analysis in construction projects. It's not just about managing physical resources; our course also emphasises the importance of procurement, stock control, and supply chain management. Moreover, it addresses the human element of construction management, exploring quality assurance, customer care, and human resources management. By the end of this course, you'll be well-versed in the legal and safety aspects of construction, prepared to lead projects with confidence and competence. Learning Outcomes Understand the core principles and practices of construction management, including project life cycle and success factors. Gain expertise in cost management, including estimation and factors influencing these estimates. Master the skills of site management, planning, and organising construction equipment and materials. Acquire knowledge in procurement, vendor analysis, and supply chain management within the construction sector. Develop proficiency in the legal, human resources, and safety aspects of construction management. Why choose this Construction Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Construction Management course for? Individuals aspiring to become proficient construction managers. Professionals in the construction industry seeking to enhance their project management skills. Engineers and architects looking to broaden their understanding of construction processes and management. Graduates interested in pursuing a career in construction management. Project coordinators aiming to gain specialised skills in managing construction projects effectively. Career path Construction Manager - £35,000 - £60,000 Project Manager (Construction) - £40,000 - £65,000 Cost Estimator - £30,000 - £50,000 Supply Chain Coordinator - £28,000 - £48,000 Quality Assurance Manager (Construction) - £32,000 - £52,000 Health and Safety Manager (Construction) - £36,000 - £56,000 Prerequisites This Construction Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Construction Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Construction Management Module 01: Introduction to Construction Management 00:19:00 Module 02: Project Life Cycle and Success Module 02: Project Life Cycle and Success 00:28:00 Module 03: Cost Management Module 03: Cost Management 00:22:00 Module 04: Preliminary Site Investigation and Site Organisation Module 04: Preliminary Site Investigation and Site Organisation 00:24:00 Module 05: Site Management Module 05: Site Management 00:19:00 Module 06: Cost Estimation Module 06: Cost Estimation 00:34:00 Module 07: Elements and Factors influencing Cost Estimation Module 07: Elements and Factors influencing Cost Estimation 00:16:00 Module 08: Planning and Management of Equipment Module 08: Planning and Management of Equipment 00:32:00 Module 09: Construction Materials Management Module 09: Construction Materials Management 00:22:00 Module 10: Vendor Analysis in Construction Management Module 10: Vendor Analysis in Construction Management 00:24:00 Module 11: Construction Procurement Module 11: Construction Procurement 00:18:00 Module 12: Stock Control Module 12: Stock Control 00:22:00 Module 13: Supply Chain Management Module 13: Supply Chain Management 00:21:00 Module 14: The Main Participators Module 14: The Main Participators 00:21:00 Module 15: Quality Assurance and Customer Care Module 15: Quality Assurance and Customer Care 00:21:00 Module 16: Legal Aspects of Contracting Module 16: Legal Aspects of Contracting 00:19:00 Module 17: Human Resources Management Module 17: Human Resources Management 00:22:00 Module 18: Risk and Value Management Module 18: Risk and Value Management 00:21:00 Module 19: Communications, Information and Documentation of Construction Module 19: Communications, Information and Documentation of Construction 00:24:00 Module 20: Health and Safety in Construction Management Module 20: Health and Safety in Construction Management 00:24:00 Assignment Assignment - Construction Management 00:00:00

Wanna Be The Trusted Waxer That Everyone Raves About? Who is this course for? ​ This Level 6 Depilation course is designed for anyone looking to have a career in the waxing industry and allows for progression on to Intimate Waxing and Advanced Waxing Skills. SQA Level 6 Award in Depilation provides knowledge and practical competence in health & safety within the salon and waxing and is regulated by SQA. The strategy for delivery of this unit is based upon a combination of online theory, and autonomous learning, workshops and practical sessions. This is delivered over 6 sessions. The final stage is an assessment which is submitted to SQA and finally your certificate will be issued. In this unit you will develop the skills required to remove hair from various areas on the face and body. You will gain knowledge of skin and hair structure, hair growth, causes of excess hair growth, hair types, contra-indications, special care conditions and contra-actions. Your practical skills will be developed by consulting with clients to develop treatment plans then preparing for and performing depilation treatments You will give clients homecare and aftercare advice and evaluate the effectiveness of the treatment in relation to technique and product selection. You will demonstrate knowledge of and adherence to relevant health and safety procedures; appearance which reflects organisational and industry standards and effective communication and consultation techniques. You will be assessed by answering structured questions in closed-book conditions to demonstrate your understanding of essential knowledge relating to depilation and will be observed carrying out depilation treatments on a minimum of six areas of the face and body on four different clients. Two of the performances must demonstrate multiple treatment areas. Treatment areas must include Face: upper lip and eyebrow; Body: underarms and bikini; Limbs: half leg and full leg. An assessor observation checklist must be used to provide evidence of performance supported by an accurately completed client consultation record completed by the learner. Practical performance must be carried out in a commercially acceptable time. Key areas of knowledge will be: Structures of the skin Hair structure Hair growth cycle Hair types Causes of excess hair growth Ingrown hairs Contra-indications Contra-actions Personal preparation Consultation techniques Reasons for consultation Client confidentiality Treatment planning Treatment environment preparation Equipment preparation Current waxing techniques — warm and hot wax Correct application and removal methods Product selection Skin sensitivity testing When and how to trim over-long hair Treatment areas: face, body, limbs Client preparation and positioning Client comfort and safety Waste disposal Commercial timing Time management Relevant current Health and safety legislation After care and homecare advice Methods used to evaluate the effectiveness of the depilation technique Self-evaluation ​​ Aspects of the Core Skill of Problem Solving, that is, Planning and Organising, Critical Thinking, and Reviewing and Evaluating, will be naturally developed as the depilation treatment is planned and safely undertaken. In planning the treatment you will identify and analyse a range of factors including suitable products, equipment and techniques to ensure the treatment meets the needs of each individual client. The treatment application must ensure client comfort and safety. Compliance with health and safety legislation is integral to achievement. Communication skills are not formally assessed however you will be expected to present oral and written communication to an acceptable professional standard. Oral communication skills will be developed in practical work with clients when interaction must be professional, sensitive and empathic. Communicating appropriate information to clients, explaining and reassuring during treatment sessions and giving aftercare advice and homecare advice will be an essential aspect of competence. You should be fully aware of a range of active listening techniques in order to relate and respond to others in the most appropriate and effective way, adapting language, register and style to suit their purpose and clientele. In addition to the specific vocational skills developed and assessed you will have the opportunity to develop generic skills which will enhance their employability skills profile, eg customer care skills, communication skills, time management. The SQA Level 6 Depliation is a practical and knowledge based qualification. It is aimed at equipping therapists with skills required for work in salons, destination/day spas and cruise ships. The units have been identified by employers as the most appropriate for working as a beauty therapist however, there are many CPD courses that can enhance the skills learnt and provide new techniques to ensure that the qualified therapist remains current and at the forefront of the industry

Discover the intricacies of effective site management in the construction industry with this comprehensive course. Delve into topics ranging from project life cycle and preliminary site investigation to construction site layout planning, equipment management, quality assurance, and legal aspects of contracting. Learn how to ensure safety, maintain high-quality standards, manage resources, and facilitate clear communication throughout construction projects. Learning Outcomes: Understand the project life cycle and factors contributing to success. Learn site organization and preliminary investigation techniques. Master construction site layout planning and temporary facilities management. Gain insights into equipment planning, management, and stock control. Implement quality assurance measures and customer care practices. Grasp legal aspects and contract management in construction. Explore human resources management and effective communication. Comprehend health and safety regulations in construction site management. Why buy this Site Management?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Site Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Site Management course is ideal for Construction project managers and supervisors. Civil engineers and site engineers seeking management skills. Construction professionals aiming to enhance their project knowledge. Individuals interested in entering the construction industry as managers. Prerequisites This Site Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Construction Project Manager - Average Earnings: £40,000 - £70,000 per year. Site Manager - Average Earnings: £35,000 - £55,000 per year. Construction Superintendent - Average Earnings: £40,000 - £60,000 per year. Construction Operations Manager - Average Earnings: £45,000 - £70,000 per year. Facilities Manager - Average Earnings: £35,000 - £55,000 per year. Course Curriculum Site Management Introduction to Construction Management 00:15:00 Project Life Cycle and Success 00:24:00 Preliminary Site Investigation & Site Organisation 00:21:00 Construction Site Layout Planning and Temporary Facilities Management 00:18:00 Site Management 00:15:00 Planning & Management of Equipment 00:28:00 Construction Materials Management 00:18:00 Stock Control 00:18:00 Quality Assurance and Customer Care 00:17:00 Legal Aspects of Contracting 00:15:00 Human Resources Management 00:18:00 Risk and Value Management 00:17:00 Communications, Information and Documentation of Construction 00:20:00 Health and Safety in Construction Management 00:22:00 Mock Exam Mock Exam - Site Management 00:20:00 Final Exam Final Exam - Site Management 00:20:00

Construction Management Diploma Level 5 Overview The Construction Management Diploma Level 5 course will help you manage a building project's design, planning, and construction with effectiveness. This certificate programme covers all facets of building projects, from planning and scheduling to cost estimation and management theories, with the goal of imparting core construction and management skills. The project delivery and manufacturing process, project control methodologies, and construction material scheduling will all be covered. You will advance your professional development by gaining practical, real-world information and critical management skills via this construction project management course. For people who are looking for a more senior position in the construction business and currently work in the field, this course is perfect. Why You Should Choose Construction Management Diploma Level 5 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Construction Management Diploma Level 5 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Construction Management Diploma Level 5 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01: Introduction to Construction Management Introduction to Construction Management 00:16:00 Module 02: Project Life Cycle and Success Project Life Cycle and Success 00:25:00 Module 03: Cost Management Cost Management 00:19:00 Module 4: Role of Cost Estimator and New Aspects of Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation 00:10:00 Module 5: Elements and Factors influencing Cost Estimation Elements and Factors influencing Cost Estimation 00:16:00 Module 6: Cost Estimation in Construction Industry Cost Estimation in Construction Industry 00:38:00 Module 07: Preliminary Site Investigation and Site Organisation Preliminary Site Investigation and Site Organisation 00:22:00 Module 08: Site Management Site Management 00:16:00 Module 09: Construction Site Layout Planning and Temporary Facilities Management Construction Site Layout Planning and Temporary Facilities Management 00:19:00 Module 10: Planning and Management of Equipment Planning and Management of Equipment 00:29:00 Module 11: Construction Materials Management Construction Materials Management 00:19:00 Module 12: Vendor Analysis in Construction Management Vendor Analysis in Construction Management 00:21:00 Module 13: Construction Procurement Construction Procurement 00:16:00 Module 14: Stock Control Stock Control 00:19:00 Module 15: Supply Chain Management Supply Chain Management 00:21:00 Module 16: The Main Participators The Main Participators 00:18:00 Module 17: Quality Assurance and Customer Care Quality Assurance and Customer Care 00:18:00 Module 18: Legal Aspects of Contracting Legal Aspects of Contracting 00:16:00 Module 19: Human Resources Management Human Resources Management 00:19:00 Module 20: Risk and Value Management Risk and Value Management 00:18:00 Module 21: Communications, Information and Documentation of Construction Communications, Information and Documentation of Construction 00:21:00 Module 22: Health and Safety in Construction Management Health and Safety in Construction Management 00:22:00

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Client Care Certification Each business needs a strong client interface. Regardless of whether you have workers occupied with direct deals or a little office managing client enquiries, client collaboration, care and administration is crucial to an association's prosperity. Seeing how to convey brilliant client care is as critical to a call place specialist as a dental secretary. This short course gives a fantastic general prologue to client care, which is reasonable for any industry. It is ideal for section level representatives, just as more experienced laborers, who might be perceiving changes in the manner by which they need to manage clients. It very well may be of advantage running close by an association's own enlistment and instructional classes, just as an independent course. The course is educated in 5 modules: 'Presentation', 'Client drove approach', 'Initial feelings', 'Viable Communication' and 'Dealing with Complaints'. What's Covered in the Course? Enlisted workers will cover the accompanying points: What client care is and why it's so imperative to the two clients and the accomplishment of the business; Manners by which to gauge the experience of the client, so the data can be utilized for future achievement or to recognize changes that should be made; Instructions to utilize a client drove approach in the working environment, to help both the business and the client; Step by step instructions to offset amicable assistance with viable help, during every association with a client; The most effective method to be gracious and kind to each client; The most effective method to deal with the troublesome and fierce client; The estimation of initial feelings and how to make them; The most effective method to create and utilize undivided attention abilities with each client, for a positive encounter, each time there is a communication; Instructions to complete each collaboration with a client in a positive manner; Step by step instructions to successfully deal with grievances and achieve a positive goal that benefits both the client and the business. What are the Benefits of the Course? The colleague gets a thorough prologue to the critical parts of client care and administration; Client care is made uniform across your association, for all representatives who acquire the affirmation; A far reaching schedule is conveyed in a brief timeframe, with clear advantages to both the representative and the business; Representatives can concentrate deftly, close by work, through any web empowered gadget.

***The £600 Billion Boom: Mastering Construction Management for a Lucrative Career*** Recent studies reveal that the global construction market is expected to grow, emphasizing the increasing demand for skilled professionals in construction management [Source: Construction Management Magazine]. This surge in development signifies a growing demand for skilled construction managers. This Construction Management course equips you with the theoretical knowledge and understanding to excel in this exciting and dynamic field. Throughout this comprehensive course, you'll delve into every crucial aspect of Construction Management, from project lifecycles and cost control to effective communication and safety protocols. By the end of this course, you'll be prepared to navigate the complexities of Construction Management and contribute to the success of construction projects from the ground up. Learning Outcomes By the end of this Construction Management course, you will be able to: Master project management in Construction Management. Control costs and procure effectively in Construction Management. Manage materials & vendors like a Construction Management pro. Lead human resources & mitigate risks in Construction Management. Implement quality assurance & prioritize customer care in Construction Management. Understand legal aspects of contracting in Construction Management Key Highlights for Construction Management course: Lifetime access to Construction Management course materials Full tutor support is available from Monday to Friday with the Construction Management course Learn Construction Management skills at your own pace from the comfort of your home Gain a complete understanding of the Construction Management course Accessible, informative Construction Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Construction Management Study Construction Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Construction Management Course This Construction Management course provides a robust theoretical foundation for a successful career in this rewarding field. You'll gain a thorough understanding of the entire project lifecycle, from initial planning and site investigations to successful project completion. The course delves into crucial aspects like cost management, where you'll explore techniques to keep projects within budget. You'll also learn about vendor analysis, procurement strategies, and effective stock control methods to ensure a smooth supply chain. This course also equips you with an understanding of the legal aspects of contracting and human resource management within construction projects. Finally, the course emphasizes the importance of risk and value management, communication strategies, and health and safety protocols in Construction Management. Curriculum Breakdown of the Construction Management Course Module 01: Introduction Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Planning and Management of Equipment Module 07: Construction Materials Management Module 08: Vendor Analysis Module 09: Procurement Module 10: Stock Control Module 11: Supply Chain Management Module 12: The Main Participators Module 13: Quality Assurance and Customer Care Module 14: Legal Aspects of Contracting Module 15: Human Resources Management Module 16: Risk and Value Management Module 17: Communications, Information and Documentation of Construction Module 18: Health and Safety Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Advanced Diploma in Construction Management at QLS Level 6'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £119 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Management course is ideal for: Individuals seeking a theoretical foundation to launch a career in Construction Management. Professionals in the construction industry seeking to enhance their knowledge and understanding of Construction Management principles. Those aiming to transition into Construction Management from related fields. Aspiring project managers with a focus on the construction industry. Individuals interested in pursuing a career in construction consultancy. Graduates with a background in engineering or architecture seeking to specialize in Construction Management. Requirements There are no specific prerequisites for this Construction Management course. However, a basic understanding of construction concepts would be beneficial. Career path A career in Construction Management opens doors to a variety of rewarding opportunities. Here are just a few examples: Construction Manager Project Manager Site Manager Cost Estimator Contracts Manager Procurement Manager Health and Safety Officer Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hardcopy Certificate Hard copy certificate - £119 CPD Accredited Hardcopy Certificate: £9.99

This course is a guide for those keen on filling in as any sort of executive in an office setting. This incorporates individual collaborator (PA) and secretarial positions. It's likewise ideal for the individuals who right now stand firm on authoritative situations and need to extend their abilities to acquire new tips and deceives. In every module, the course will assess a particular ability that is fundamental in each authoritative position. We will go overbroad abilities, like client correspondence and trust in the working environment, just as more explicit abilities, for example, business composing and helpful PC applications. Members in this course will get important data that is straightforwardly appropriate to any managerial position. Regardless of whether they be as a PA or a secretary, occupations in an organization manage numerous parts of a business. Representatives in these positions need to manage ranking staff and clients, just as different organizations. To do so successfully, they need to have a wide exhibit of abilities that address every one of these territories. This course offers a more profound glance at these important capacities and leaves understudies ready to do their organization occupations effortlessly, expertise and certainty.   What You Will Learn: Valuable skills that will help in any administrative position How to use Microsoft Outlook and Excel How to communicate with senior staff How to communicate with customers and clients in a professional manner How to manage your time and keep organised in your job   Benefits of Taking This Course: Gain significant abilities that are alluring to managers Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably Find out about all that a PA or secretarial occupation involves Figure out how to direct business on the web, on the phone and face to face Improve your trust in the working environment to empower you to improve as a representative   Video Review Executive Assistant Tools & Tips for Organisational Perfection   Course Modules/Lessons Module 01: Introduction and Calendar Management Module 02: Writing Letters, Faxes and Emails in a Business Setting Module 03: Telephone Skills and Building Your Self-confidence Module 04: Making Travel Arrangements and Invoicing Module 05: Time Management and Efficient Filing Module 06: Customer Care and Dealing with Complaints Module 07: Planning Ahead, Presenting and Proofreading Module 08: Typing and Word Processing Module 09: A Quick Look at Microsoft Outlook and Excel Module 10: Organising Meetings and Effective Communication Estimated course learning time: 9 hours

The Site Agent Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Site Agent Course consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Construction Management Introduction to Construction Management 00:17:00 Module 02: Project Life Cycle and Success Project Life Cycle and Success 00:26:00 Module 03: Preliminary Site Investigation & Site Organisation Preliminary Site Investigation & Site Organisation 00:23:00 Module 04: Construction Site Layout Planning and Temporary Facilities Management Construction Site Layout Planning and Temporary Facilities Management 00:20:00 Module 05: Site Management Site Management 00:17:00 Module 06: Planning & Management of Equipment Planning & Management of Equipment 00:30:00 Module 07: Construction Materials Management Construction Materials Management 00:20:00 Module 08: Stock Control Stock Control 00:20:00 Module 09: Quality Assurance and Customer Care Quality Assurance and Customer Care 00:19:00 Module 10: Legal Aspects of Contracting Legal Aspects of Contracting 00:17:00 Module 11: Human Resources Management Human Resources Management 00:20:00 Module 12: Risk and Value Management Risk and Value Management 00:19:00 Module 13: Communications, Information and Documentation of Construction Communications, Information and Documentation of Construction 00:22:00 Module 14: Health and Safety in Construction Management Health and Safety in Construction Management 00:23:00 Mock Exam Mock Exam-Site Agent 00:20:00 Final Exam Final Exam-Site Agent 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.