361 Customer Care courses

Overview: Gain the key skills and capability to become a strategic business manager, by attending the comprehensive Strategic Business Management - Diploma course. This in-depth Strategic Business Management - Diploma course aims to equip you with all the practical skills required to become a successful business manager, covering advanced strategies and skills. You'll learn about management concepts, tools and techniques, organisational culture, decision making and more. By completing the Strategic Business Management course, you'll be capable enough to align your strategy with the organisation's culture and apply critical reflective thinking to benefit the business to the utmost extent. Boost your career opportunities in the business world by enrolling today! Key Features of the Strategic Business Management Course: FREE Strategic Business Management CPD-accredited certificate Get a free student ID card with Strategic Business Management training (£10 applicable for international delivery) Lifetime access to the Strategic Business Management course materials The Strategic Business Management program comes with 24/7 tutor support Get instant access to this Strategic Business Management course Learn Strategic Business Management training from anywhere in the world The Strategic Business Management training is affordable and simple to understand The Strategic Business Management training is an entirely online How will I get my Strategic Business Management certificate? At the end of the Strategic Business Management course, there will be an online MCQ test which you can take either during or after the Strategic Business Management course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management - Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management - Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this Strategic Business Management qualification will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 46 lectures • 23:27:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:02:00 •Succession Planning: 00:24:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 01:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:30:00 •Introduction: 00:01:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •Introduction: 01:00:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00

Description: Running your own business can prove to be a very valuable endeavour. But getting it to consistently make money requires the correct form of management. Now with this Business Management Diploma: Boot Camp course you will be able to understand the basics. This course will help you apply the best methods to creating, leading and managing your own business. You will be able to establish organisational frameworks, put in place effective HR solutions, come up with innovative strategic plans and so much more. So get this course today, and master the basics of business management. Learning Outcomes: How to execute the best procedures for creating, leading and managing their own business Formulas to settle an organisational framework by dint of operations, finance, and leadership Strategies for launching an effective and working system to hire How to commence researching and designing a strategic plan How to relate the crucial components of marketing, sales, and their company brand How to execute financial and accounting terms accurately Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Management Diploma: Boot Camp is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Management Diploma: Boot Camp is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Management Diploma: Boot Camp - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Management Diploma: Boot Camp - Old Version Course Overview 00:05:00 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Mock Exam Mock Exam- Business Management Diploma: Boot Camp 00:20:00 Final Exam Final Exam- Business Management Diploma: Boot Camp 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

*** Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Workplace Health and Safety course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Workplace Health and Safety bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Workplace Health and Safety course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Workplace Health and Safety and help you along your learning journey. Advanced audio-visual learning modules of these Workplace Health and Safety courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Workplace Health and Safety, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Workplace Health and Safety Diploma Course 02: Construction Site Management, Supervision and Safety Diploma Course 03: Noise and Hearing Protection Training Course 04: Lone Worker Safety Course Course 05: Electrical and Fire Safety Training - Level 2 Course 06: Ladder Safety Course 07: Manual Handling Level 2 Course 08: Working at Height Awareness Diploma Course 09: DSEAR Training Course 10: COSHH Training and Safety - Level 2 Course 11: Working in Risk Confined Spaces Level 4 Course 12: RIDDOR Training Course 13: Emergency First Aid and Incident Management at Work Course 14: Public Health Benefits you'll get choosing Apex Learning for this Workplace Health and Safety: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the Workplace Health and Safety course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free Hard Copy Certificate: Free The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Workplace Health and Safety expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Workplace Health and Safety Diploma Module 01 : Health & Safety at Work and the Laws Module 02 : Managing for Health & Safety Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work Module 06 : Electrical, Fire and Gas Safety Module 07 : Safety in Different Work Settings Module 08 : Work Equipment Hazards and Risk Control Module 09 : Other Health & Safety Hazards at Work Course 02: Construction Site Management, Supervision and Safety Diploma Introduction to Construction Management Project Life Cycle and Success Preliminary Site Investigation & Site Organisation Construction Site Layout Planning and Temporary Facilities Management Site Management Planning & Management of Equipment Construction Materials Management Stock Control Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Course 03: Noise and Hearing Protection Training Module 1: The Concept of Noise and Hearing Protection Module 2: Identify, Assess and Control Noise at Workplace Module 3: Health Effects of Loud Noise Module 4: Safe Hearing Module 5: Noise Control Laws and Legislation Module 6: Hearing Conservation at Workplace Course 04: Lone Worker Safety Course Module 01: Basics of Lone Working Module 02: Lone Worker's Safety Laws Module 03: Risk Assessment Module 04: Safe Working System for Lone Working Module 05: Conflict Avoidance and Resolution Module 06: Reporting and Recording Incidents Module 07: Physical and Mental Well-being Module 08: First Aid and Workplace Safety for Lone Workers Course 05: Electrical and Fire Safety Training - Level 2 Module 01: Introduction and Basics Module 02: Introduction to Fire Safety Module 03: Voltage and Resistance Module 04: Capacitance and Capacitors Module 05: Safety Precautions Module 06: Fire Safety Legislation Module 07: Measures of Fire Safety Module 08: Fire Emergency: Evacuation Procedures Course 06: Ladder Safety Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Setting Up and Safe Use of Ladders Module 05: Placement Considerations and Securing a Ladder Course 07: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 08: Working at Height Awareness Diploma Module 01 : Introduction, Regulations and Duties Module 02 : Risk Assessment and Prevention Module 03 : Work at Height Equipment Course 09: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 10: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 11: Working in Risk Confined Spaces Level 4 Module 1: The Law Module 2: Confined Space and the Dangers? Module 3: Safe Procedures Module 4: Communication, Emergencies and Paperwork Course 12: RIDDOR Training Module 1: Health & Safety at Work and the Laws Module 2: Managing for Health & Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 13: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 14: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Workplace Health and Safety bundle. Requirements Our Workplace Health and Safety course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Workplace Health and Safety expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

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Give a compliment to your career and take it to the next level. This Health and Safety in a Construction Environment - Route to CSCS Green Card bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Health and Safety in a Construction Environment - Route to CSCS Green Card bundle will help you stay ahead of the pack. Throughout the Health and Safety in a Construction Environment - Route to CSCS Green Card programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Health and Safety in a Construction Environment - Route to CSCS Green Card course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Health and Safety in a Construction Environment - Route to CSCS Green Card Bundle Consists of the following Premium courses: Course 01: Health and Safety in a Construction Environment - Route to CSCS Green Card Course 02: Construction Site Management Level 4 Course 03: PUWER Course 04: LOLER Training Course 05: Ladder Safety Course 06: Noise and Hearing Protection Training Course 07: HAVS (Hand-Arm Vibration Syndrome) Training Course Course 08: Asbestos Surveyor Training Course 09: COSHH Training and Safety - Level 2 Course 10: DSEAR Training Course 11: Emergency First Aid and Incident Management at Work Enrol now in Health and Safety in a Construction Environment - Route to CSCS Green Card to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Health and Safety in a Construction Environment - Route to CSCS Green Card expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Health and Safety in a Construction Environment - Route to CSCS Green Card Health and Safety in a Construction Environment - Introduction to the Course Introduction to the Health and Safety Protocols at a Construction Site Hazards, Risks, Assessment and Controls Slips, Trips, Falls and Working at Height Manual Handling Plant and Machinery Respiratory Risks Fire, Electricity and Gas Safety Chemical Hazard and Worksite Hygiene Vehicles, PPE and General Safety Course 02: Construction Site Management Level 4 Introduction to Construction Management Project Life Cycle and Success Preliminary Site Investigation & Site Organisation Construction Site Layout Planning and Temporary Facilities Management Site Management Planning & Management of Equipment Construction Materials Management Stock Control Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 03: PUWER Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Course 04: LOLER Training Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course 05: Ladder Safety Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Setting Up and Safe Use of Ladders Module 05: Placement Considerations and Securing a Ladder Course 06: Noise and Hearing Protection Training Module 1: The Concept of Noise and Hearing Protection Module 2: Identify, Assess and Control Noise at Workplace Module 3: Health Effects of Loud Noise Module 4: Safe Hearing Module 5: Noise Control Laws and Legislation Module 6: Hearing Conservation at Workplace Course 07: HAVS (Hand-Arm Vibration Syndrome) Training Course Module 1: Introduction to Hand-arm Vibration and HAVS Module 2: Popular Syndromes Module 3: HAVS Training and Assessment Module 4: Controlling Risks Module 5: Laws and Regulations Course 08: Asbestos Surveyor Training Module 01: What is Asbestos? Module 02: Health Effects of Asbestos Module 03: Asbestos Containing Materials and Their Properties Module 04: Management of Asbestos Module 05: Risk Assessments and Legislative Requirements Module 06: Asbestos Surveying Module 07: Bulk Sampling Procedures and Strategies Module 08: Survey Report, Quality Assurance and Quality Control Module 09: Personal Decontamination Course 09: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 10: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 11: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health and Safety in a Construction Environment - Route to CSCS Green Card bundle. Requirements This Health and Safety in a Construction Environment - Route to CSCS Green Card course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

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Fall into Savings. Enjoy the biggest price fall this Autumn! Give a compliment to your career and take it to the next level. This BIM will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this BIM will help you keep ahead of the pack. The BIM incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this BIM will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the BIM, you can equip yourself with the essentials to keep you afloat in the competition. Along with this course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This BIM Bundle Consists of the following Premium courses: Course 01: Diploma in Construction Management Course 02: Architectural Studies Course 03: Quantity Surveyor Diploma Course 04: Building Surveyor Course 05: Land Surveying Course 06: Construction Cost Estimation Diploma Course 07: Construction Cost Estimation Using Xactimate Course 08: Construction Estimation using RSMeans Course 09: Construction Industry Scheme (CIS) Course 10: WELL Building Standard Course 11: LEED V4: Building Design and Construction So, enrol now to advance your career! Benefits you'll get from choosing Apex Learning for this BIM: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Construction Materials Management Vendor Analysis in Construction Management Construction Procurement Stock Control Supply Chain Management The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 02: Architectural Studies Introduction to Architectural Studies Ancient Architecture Architectural Ideas and Movements Architectural Styles Art Deco Architectural Style Scandinavian Architectural Style Victorian Architectural Style Classical and Early Christian Architectural Style Gothic Architectural Style Baroque and Rococo Architectural Style Eclecticism Architectural Style Modern and Post-Modern Architectural Style Interior Designing Colour in Interior Designing Lighting in Interior Design Part One Lighting in Interior Design Part Two Course 03: Quantity Surveyor Diploma Quantity Survey An Introduction Development of the Quantity Surveyor Quantity Surveying Measurement Cost Management Pricing and Operational Estimation Contract Management and Tendering Procurement and Bill Preparation Predicting Potential Risk and Management Regulation and Control Report Writing Course 04: Building Surveyor Building Survey: An Introduction Building Law Principles Building Procurement and Contract Administration Building Information Modelling Building Technology The Procedure of Building Survey and Surveys of Historic Buildings Beginning of the Survey: Foundation and In-depth Survey in Walls Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Inspection of Joinery and Woodwork Finishes and Surfaces of the Building Services Inspection Building Pathology Building Adaption Understanding Work Breakdown Structure Report Writing Legal Aspects Course 05: Land Surveying Introduction to Land Surveying Land Surveying Basics Land Surveying Instrumentation Land Surveying Methods and Techniques Topographic Surveying and Mapping Boundary Surveying Surveying Health and Safety Course 06: Construction Cost Estimation Diploma Introduction to Construction Management Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation Elements and Factors influencing Cost Estimation Cost Estimation in Construction Industry Cost Management Management of Material for construction Course 07: Construction Cost Estimation Using Xactimate Introduction to Xactimate Foundation Cost Estimation on Xactimate Wood-frame Structure Cost Estimation on Xactimate Plumbing, Electricity and HVAC Cost Estimation on Xactimate Interior Finish & Cabinetry Cost Estimation on Xactimate Windows, Doors, Roof & Exterior Siding Cost Estimation on Xactimate Course 08: Construction Estimation using RSMeans Introduction Quantity Take Off Cost Estimation using RSMeans Course 09: Construction Industry Scheme (CIS) Construction Industry Scheme (CIS) Coverage of the Scheme Contractors and Registration for the Scheme Verification Process The CIS Returns Record Keeping and CIS Certificates Penalties Involved in CIS Miscellaneous Information Course 10: WELL Building Standard Introduction Air Water Nourishment Light Fitness Comfort Mind Course 11: LEED V4: Building Design and Construction Introduction Integrative Process Location & Transportation Sustainable Sites Water Efficiency Energy & Atmosphere Materials & Resources Indoor Environment Quality Innovation Regional Priority Completion CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this BIM bundle. Requirements This BIM course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Construction Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

About Course Master Client Management and Partnership with Strategic Account Management online course 'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships. Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market. This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals. Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge. You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge. The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning. What Will You Learn? Define what you need to know about each client and will have the tools to find it Analyse the client Decision-Making Process Set realistic and challenging goals for each account Map out a key account strategy and action plans for current accounts List key skills and qualities required to succeed as an account manager Explain how to build profitable relationships with customers Identify the needs and wants of potential clients Evaluate the risk factors involved in selecting a port for your imports Recognize possible changes that could affect your business Course Content Introduction to Fundamentals of Account Management Introduction to Fundamentals of Account Management Key Account Manager Key Account Manager Account Management Roles and Responsibilities Account Management Roles and Responsibilities Relationship Stages Relationship Stages Developing Key Relationships Developing Key Relationships Account Management Activities Account Management Activities Identifying and Responding to Business Changes Identifying and Responding to Business Changes Account Risk Adjustments and Reassignments Account Risk Adjustments and Reassignments Conclusion Conclusion A course by Xpert Learning RequirementsBasic skills in English and Elementary understanding of Sales Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships. Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.

*** Don't Spend More; Spend Smart*** Life Just Got Better This Season! Save Up To £5,206 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Ensuring Site Safety with Site Safety Plus Training course you are looking for? Can't find the complete Ensuring Site Safety with Site Safety Plus Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Ensuring Site Safety with Site Safety Plus Training and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Ensuring Site Safety with Site Safety Plus Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Ensuring Site Safety with Site Safety Plus Training package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Also, our Ensuring Site Safety with Site Safety Plus Training experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these Ensuring Site Safety with Site Safety Plus Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Ensuring Site Safety with Site Safety Plus Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Ensuring Site Safety with Site Safety Plus Training certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Ensuring Site Safety with Site Safety Plus Training Bundle Consists of the following Premium courses: Course 01: Site Management Safety Training Scheme Course 02: Construction Site Management, Supervision and Safety Diploma Course 03: Electrical and Fire Safety Training - Level 2 Course 04: Noise and Hearing Protection Training Course 05: PUWER Course 06: Manual Handling Level 2 Course 07: Ladder Safety Course 08: LOLER Training Course 09: Working at Height Awareness Diploma Course 10: Asbestos Surveyor Training Course 11: DSEAR Training Course 12: COSHH Training and Safety - Level 2 Course 13: RIDDOR Training Course 14: Emergency First Aid and Incident Management at Work How will I get my Certificate? After successfully completing the Ensuring Site Safety with Site Safety Plus Training course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course: Ensuring Site Safety with Site Safety Plus Training ) Hard Copy Certificate: Free (For The Title Course: Ensuring Site Safety with Site Safety Plus Training ) In this part, we'll discuss the Ensuring Site Safety with Site Safety Plus Training course modules in detail so that you get a clear view of what your Ensuring Site Safety with Site Safety Plus Training learning journey would be. The course modules are divided into small sections for a better learning experience. Curriculum of Ensuring Site Safety with Site Safety Plus Training Bundle Course 01: Site Management Safety Training Scheme Module 01: Health and Safety at Work Module 02: Site Set-Up Module 03: Construction Design and Management (CDM) Regulations Module 04: Risk Identification, Assessment and Management Module 05: Behavioural Safety Module 06: Management of Occupational Health Module 07: Electricity Module 08: Working at Height Module 09: Scaffolding Module 10: Excavations and Confined Space Module 11: Demolition Course 02: Construction Site Management, Supervision and Safety Diploma Introduction to Construction Management Project Life Cycle and Success Preliminary Site Investigation & Site Organisation Construction Site Layout Planning and Temporary Facilities Management Site Management Planning & Management of Equipment Construction Materials Management Stock Control Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 03: Electrical and Fire Safety Training - Level 2 Module 01: Introduction and Basics Module 02: Introduction to Fire Safety Module 03: Voltage and Resistance Module 04: Capacitance and Capacitors Module 05: Safety Precautions Module 06: Fire Safety Legislation Module 07: Measures of Fire Safety Module 08: Fire Emergency: Evacuation Procedures Course 04: Noise and Hearing Protection Training Module 1: The Concept of Noise and Hearing Protection Module 2: Identify, Assess and Control Noise at Workplace Module 3: Health Effects of Loud Noise Module 4: Safe Hearing Module 5: Noise Control Laws and Legislation Module 6: Hearing Conservation at Workplace Course 05: PUWER Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Course 06: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 07: Ladder Safety Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Setting Up and Safe Use of Ladders Module 05: Placement Considerations and Securing a Ladder Course 08: LOLER Training Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course 09: Working at Height Awareness Diploma Module 01 : Introduction, Regulations and Duties Module 02 : Risk Assessment and Prevention Module 03 : Work at Height Equipment Course 10: Asbestos Surveyor Training Module 01: What is Asbestos? Module 02: Health Effects of Asbestos Module 03: Asbestos Containing Materials and Their Properties Module 04: Management of Asbestos Module 05: Risk Assessments and Legislative Requirements Module 06: Asbestos Surveying Module 07: Bulk Sampling Procedures and Strategies Module 08: Survey Report, Quality Assurance and Quality Control Module 09: Personal Decontamination Course 11: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 12: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 13: RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 14: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Ensuring Site Safety with Site Safety Plus Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Ensuring Site Safety with Site Safety Plus Training course. Requirements This Ensuring Site Safety with Site Safety Plus Training course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Ensuring Site Safety with Site Safety Plus Trainingexpertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

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Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00