• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

346 Customer Care courses delivered Online

Construction Management - CPD Accredited

5.0(10)

By Apex Learning

Learn the duties and responsibilities of a construction manager and be a professional construction manager with this Diploma in Construction Management course. You will explore a range of topical Construction Management issues centred around the core themes of the project, financial management, construction procurement, organisation and leadership and built asset management. This Construction Management Diploma is suitable for both recent graduates and working professionals from a range of fields, including architecture, building, engineering, quantity surveying, structural engineering, facilities maintenance and town planning. Learning Outcomes of Construction Management Bundle: Understand the construction management lifecycle and how to achieve project success Apply cost estimation and control techniques Manage preliminary site investigations and site organization Oversee site management and the planning and management of equipment Implement effective materials management, vendor analysis, procurement, stock control, and supply chain management strategies Identify and manage the roles and responsibilities of the main participants in construction projects Ensure quality assurance and customer care Understand the legal aspects of contracting in the construction industry Manage human resources effectively Identify, assess, and manage construction management risks and value opportunities Develop and implement effective communications, information, and documentation systems Promote construction management health and safety best practices What courses are included with this Diploma in Construction Management? Course 01: Diploma in Construction Management Course 02: Construction Cost Estimation Diploma Course 03: Construction Industry Scheme (CIS) Course 04: Building Quantity Surveyor Training Level 3 Course 05: AutoCAD VBA Programming - Beginner course Course 06: Manual Handling Level 2 Course 07: Working at Height Awareness Diploma Course 08: COSHH Training and Safety - Level 2 Course 09: Electrical and Fire Safety Training - Level 2 Course 10: Facilities Management Level 3 Course 11: First Aid at Work Enroll in this CPD-accredited construction management course today and take your career to the next level. This construction management course is designed to provide you with the knowledge and skills you need to succeed in this challenging and rewarding field. You will learn about the latest industry trends and best practices, and gain a comprehensive understanding of the entire construction management lifecycle. Course Curriculum of Construction Management Bundle: Course 01: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Process of Cost Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Materials Management Vendor Analysis Procurement Stock Control Supply Chain Management The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Construction Management Risk and Value Communications, Information, and Documentation Construction Management Health and Safety =========>>>>> And 10 More Courses <<<<<========= Enrol today and learn the skills and knowledge you need to succeed in this exciting Construction Management field. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Construction Management: Anyone interested in a career in construction management. Experienced construction professionals who want to advance their careers. Students studying construction management or related disciplines. Business owners and managers who want to learn more about construction management. Requirements This Construction Management course has been designed to be fully compatible with tablets and smartphones. Career path You will be able to achieve a lucrative career because this Construction Management Bundle includes various courses as a bonus. Construction project manager: £40,000 - £80,000 Site manager: £30,000 - £60,000 Cost estimator: £25,000 - £50,000 Quantity surveyor: £25,000 - £50,000 Procurement manager: £30,000 - £60,000 Supply chain manager: £30,000 - £60,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Construction Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Construction Management - CPD Accredited
Delivered Online On Demand
£39

Level 3 Diploma in Construction

4.5(3)

By Studyhub UK

Overview Imagine a journey where every brick and blueprint leads to mastery in construction management. The Level 3 Diploma in Construction offers just that - a comprehensive voyage through building and managing projects with finesse and expertise. This course, meticulously crafted to fuse theory with real-world applications, beckons learners to explore the intricate facets of construction management. From initial site investigations to intricate supply chain management, every module is a stepping stone towards becoming a veteran in this field. Delving deeper, the curriculum is tailored to nurture a profound understanding of various aspects crucial to the field. Learners will encounter modules like Cost Management and Risk and Value Management, essential for making informed decisions in construction projects. As the course progresses, students will encounter a rich tapestry of knowledge, including construction procurement, stock control, and the legal aspects of contracting. This programme isn't just about gaining information; it's an immersive experience of construction companies, construction jobs, and the latest construction news. Furthermore, the course isn't just an academic exercise; it's a beacon for those aspiring to be part of the construction enquirer community. Every lesson is a brushstroke in painting a broader picture of the industry, encompassing elements like quality assurance, customer care, and human resources management. With this diploma, learners are not just studying a subject; they are being sculpted into future leaders of the construction world, equipped to handle challenges with knowledge and confidence. Learning Outcomes Gain a comprehensive understanding of construction management, including site organization and management. Develop skills in cost estimation, and understand the elements and factors influencing these estimates. Acquire knowledge in managing materials, vendor analysis, and procurement processes. Understand the legalities in contracting and learn about quality assurance and customer care in this field. Enhance capabilities in managing risks, values, and human resources within this sector. Why buy this Level 3 Diploma in Construction? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Level 3 Diploma in Construction you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Level 3 Diploma in Construction course for? Individuals aiming to build a career in construction management or related fields. Graduates seeking specialized knowledge in this field. Professionals in the construction industry looking to enhance their managerial skills. Entrepreneurs planning to start or manage construction companies. Personnel in procurement, supply chain, or project management within this sector. Prerequisites This Level 3 Diploma in Construction was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Construction Manager: £35,000 - £50,000 annually Site Manager: £30,000 - £45,000 annually Quantity Surveyor: £25,000 - £40,000 annually Procurement Manager: £40,000 - £55,000 annually Health and Safety Manager: £35,000 - £50,000 annually Project Manager: £40,000 - £60,000 annually Course Curriculum Level 3 Diploma in Construction Module 01: Introduction to Construction Management 00:19:00 Module 02: Project Life Cycle and Success 00:28:00 Module 03: Cost Management 00:22:00 Module 04: Preliminary Site Investigation and Site Organisation 00:24:00 Module 05: Site Management 00:19:00 Module 06: Cost Estimation 00:34:00 Module 07: Elements and Factors influencing Cost Estimation 00:16:00 Module 08: Planning and Management of Equipment 00:32:00 Module 09: Construction Materials Management 00:22:00 Module 10: Vendor Analysis in Construction Management 00:24:00 Module 11: Construction Procurement 00:18:00 Module 12: Stock Control 00:22:00 Module 13: Supply Chain Management 00:21:00 Module 14: The Main Participators 00:21:00 Module 15: Quality Assurance and Customer Care 00:21:00 Module 16: Legal Aspects of Contracting 00:19:00 Module 17: Human Resources Management 00:22:00 Module 18: Risk and Value Management 00:21:00 Module 19: Communications, Information and Documentation of Construction 00:24:00 Module 20: Health and Safety in Construction Management 00:24:00

Level 3 Diploma in Construction
Delivered Online On Demand7 hours 33 minutes
£10.99

Construction Site Planning and Management

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Construction Site Planning and Management
Delivered Online On Demand4 hours 53 minutes
£25

Business Management Bootcamp for Entrepreneurs

4.8(9)

By Skill Up

Grow your business upon 50 million worldwide start-ups per year and become an ultimate tradesperson pursuing this Basic

Business Management Bootcamp for Entrepreneurs
Delivered Online On Demand4 hours
£25

Construction Management

4.5(3)

By Studyhub UK

Navigate the intricate landscape of the construction industry with our 'Construction Management' course, designed to equip you with a comprehensive skill set in managing complex construction projects. The journey begins with an introduction to the field, setting the stage for a deeper understanding of the project life cycle and the keys to success in construction management. As you progress, the course intricately weaves through the various aspects of this multifaceted domain, including cost management, site investigation, and effective site organisation. With each module, you gain not just knowledge but the capability to apply these insights in practical scenarios, ensuring a well-rounded learning experience. This course meticulously covers the essentials of site management, cost estimation, and the pivotal factors influencing these estimates. Delve into the management of equipment, materials, and the critical role of vendor analysis in construction projects. It's not just about managing physical resources; our course also emphasises the importance of procurement, stock control, and supply chain management. Moreover, it addresses the human element of construction management, exploring quality assurance, customer care, and human resources management. By the end of this course, you'll be well-versed in the legal and safety aspects of construction, prepared to lead projects with confidence and competence. Learning Outcomes Understand the core principles and practices of construction management, including project life cycle and success factors. Gain expertise in cost management, including estimation and factors influencing these estimates. Master the skills of site management, planning, and organising construction equipment and materials. Acquire knowledge in procurement, vendor analysis, and supply chain management within the construction sector. Develop proficiency in the legal, human resources, and safety aspects of construction management. Why choose this Construction Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Construction Management course for? Individuals aspiring to become proficient construction managers. Professionals in the construction industry seeking to enhance their project management skills. Engineers and architects looking to broaden their understanding of construction processes and management. Graduates interested in pursuing a career in construction management. Project coordinators aiming to gain specialised skills in managing construction projects effectively. Career path Construction Manager - £35,000 - £60,000 Project Manager (Construction) - £40,000 - £65,000 Cost Estimator - £30,000 - £50,000 Supply Chain Coordinator - £28,000 - £48,000 Quality Assurance Manager (Construction) - £32,000 - £52,000 Health and Safety Manager (Construction) - £36,000 - £56,000 Prerequisites This Construction Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Construction Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Construction Management Module 01: Introduction to Construction Management 00:19:00 Module 02: Project Life Cycle and Success Module 02: Project Life Cycle and Success 00:28:00 Module 03: Cost Management Module 03: Cost Management 00:22:00 Module 04: Preliminary Site Investigation and Site Organisation Module 04: Preliminary Site Investigation and Site Organisation 00:24:00 Module 05: Site Management Module 05: Site Management 00:19:00 Module 06: Cost Estimation Module 06: Cost Estimation 00:34:00 Module 07: Elements and Factors influencing Cost Estimation Module 07: Elements and Factors influencing Cost Estimation 00:16:00 Module 08: Planning and Management of Equipment Module 08: Planning and Management of Equipment 00:32:00 Module 09: Construction Materials Management Module 09: Construction Materials Management 00:22:00 Module 10: Vendor Analysis in Construction Management Module 10: Vendor Analysis in Construction Management 00:24:00 Module 11: Construction Procurement Module 11: Construction Procurement 00:18:00 Module 12: Stock Control Module 12: Stock Control 00:22:00 Module 13: Supply Chain Management Module 13: Supply Chain Management 00:21:00 Module 14: The Main Participators Module 14: The Main Participators 00:21:00 Module 15: Quality Assurance and Customer Care Module 15: Quality Assurance and Customer Care 00:21:00 Module 16: Legal Aspects of Contracting Module 16: Legal Aspects of Contracting 00:19:00 Module 17: Human Resources Management Module 17: Human Resources Management 00:22:00 Module 18: Risk and Value Management Module 18: Risk and Value Management 00:21:00 Module 19: Communications, Information and Documentation of Construction Module 19: Communications, Information and Documentation of Construction 00:24:00 Module 20: Health and Safety in Construction Management Module 20: Health and Safety in Construction Management 00:24:00 Assignment Assignment - Construction Management 00:00:00

Construction Management
Delivered Online On Demand7 hours 33 minutes
£10.99

Client Care Certification Each business needs a strong client interface. Regardless of whether you have workers occupied with direct deals or a little office managing client enquiries, client collaboration, care and administration is crucial to an association's prosperity. Seeing how to convey brilliant client care is as critical to a call place specialist as a dental secretary. This short course gives a fantastic general prologue to client care, which is reasonable for any industry. It is ideal for section level representatives, just as more experienced laborers, who might be perceiving changes in the manner by which they need to manage clients. It very well may be of advantage running close by an association's own enlistment and instructional classes, just as an independent course. The course is educated in 5 modules: 'Presentation', 'Client drove approach', 'Initial feelings', 'Viable Communication' and 'Dealing with Complaints'. What's Covered in the Course? Enlisted workers will cover the accompanying points: What client care is and why it's so imperative to the two clients and the accomplishment of the business; Manners by which to gauge the experience of the client, so the data can be utilized for future achievement or to recognize changes that should be made; Instructions to utilize a client drove approach in the working environment, to help both the business and the client; Step by step instructions to offset amicable assistance with viable help, during every association with a client; The most effective method to be gracious and kind to each client; The most effective method to deal with the troublesome and fierce client; The estimation of initial feelings and how to make them; The most effective method to create and utilize undivided attention abilities with each client, for a positive encounter, each time there is a communication; Instructions to complete each collaboration with a client in a positive manner; Step by step instructions to successfully deal with grievances and achieve a positive goal that benefits both the client and the business. What are the Benefits of the Course? The colleague gets a thorough prologue to the critical parts of client care and administration; Client care is made uniform across your association, for all representatives who acquire the affirmation; A far reaching schedule is conveyed in a brief timeframe, with clear advantages to both the representative and the business; Representatives can concentrate deftly, close by work, through any web empowered gadget.

Customer Care
Delivered Online On Demand
£50

Site Management

4.5(3)

By Studyhub UK

Discover the intricacies of effective site management in the construction industry with this comprehensive course. Delve into topics ranging from project life cycle and preliminary site investigation to construction site layout planning, equipment management, quality assurance, and legal aspects of contracting. Learn how to ensure safety, maintain high-quality standards, manage resources, and facilitate clear communication throughout construction projects. Learning Outcomes: Understand the project life cycle and factors contributing to success. Learn site organization and preliminary investigation techniques. Master construction site layout planning and temporary facilities management. Gain insights into equipment planning, management, and stock control. Implement quality assurance measures and customer care practices. Grasp legal aspects and contract management in construction. Explore human resources management and effective communication. Comprehend health and safety regulations in construction site management. Why buy this Site Management?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Site Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Site Management course is ideal for Construction project managers and supervisors. Civil engineers and site engineers seeking management skills. Construction professionals aiming to enhance their project knowledge. Individuals interested in entering the construction industry as managers. Prerequisites This Site Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Construction Project Manager - Average Earnings: £40,000 - £70,000 per year. Site Manager - Average Earnings: £35,000 - £55,000 per year. Construction Superintendent - Average Earnings: £40,000 - £60,000 per year. Construction Operations Manager - Average Earnings: £45,000 - £70,000 per year. Facilities Manager - Average Earnings: £35,000 - £55,000 per year. Course Curriculum Site Management Introduction to Construction Management 00:15:00 Project Life Cycle and Success 00:24:00 Preliminary Site Investigation & Site Organisation 00:21:00 Construction Site Layout Planning and Temporary Facilities Management 00:18:00 Site Management 00:15:00 Planning & Management of Equipment 00:28:00 Construction Materials Management 00:18:00 Stock Control 00:18:00 Quality Assurance and Customer Care 00:17:00 Legal Aspects of Contracting 00:15:00 Human Resources Management 00:18:00 Risk and Value Management 00:17:00 Communications, Information and Documentation of Construction 00:20:00 Health and Safety in Construction Management 00:22:00 Mock Exam Mock Exam - Site Management 00:20:00 Final Exam Final Exam - Site Management 00:20:00

Site Management
Delivered Online On Demand5 hours 6 minutes
£10.99

Construction Management Diploma Level 5

By iStudy UK

Construction Management Diploma Level 5 Overview The Construction Management Diploma Level 5 course will help you manage a building project's design, planning, and construction with effectiveness. This certificate programme covers all facets of building projects, from planning and scheduling to cost estimation and management theories, with the goal of imparting core construction and management skills. The project delivery and manufacturing process, project control methodologies, and construction material scheduling will all be covered. You will advance your professional development by gaining practical, real-world information and critical management skills via this construction project management course. For people who are looking for a more senior position in the construction business and currently work in the field, this course is perfect. Why You Should Choose Construction Management Diploma Level 5 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Construction Management Diploma Level 5 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Construction Management Diploma Level 5 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01: Introduction to Construction Management Introduction to Construction Management 00:16:00 Module 02: Project Life Cycle and Success Project Life Cycle and Success 00:25:00 Module 03: Cost Management Cost Management 00:19:00 Module 4: Role of Cost Estimator and New Aspects of Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation 00:10:00 Module 5: Elements and Factors influencing Cost Estimation Elements and Factors influencing Cost Estimation 00:16:00 Module 6: Cost Estimation in Construction Industry Cost Estimation in Construction Industry 00:38:00 Module 07: Preliminary Site Investigation and Site Organisation Preliminary Site Investigation and Site Organisation 00:22:00 Module 08: Site Management Site Management 00:16:00 Module 09: Construction Site Layout Planning and Temporary Facilities Management Construction Site Layout Planning and Temporary Facilities Management 00:19:00 Module 10: Planning and Management of Equipment Planning and Management of Equipment 00:29:00 Module 11: Construction Materials Management Construction Materials Management 00:19:00 Module 12: Vendor Analysis in Construction Management Vendor Analysis in Construction Management 00:21:00 Module 13: Construction Procurement Construction Procurement 00:16:00 Module 14: Stock Control Stock Control 00:19:00 Module 15: Supply Chain Management Supply Chain Management 00:21:00 Module 16: The Main Participators The Main Participators 00:18:00 Module 17: Quality Assurance and Customer Care Quality Assurance and Customer Care 00:18:00 Module 18: Legal Aspects of Contracting Legal Aspects of Contracting 00:16:00 Module 19: Human Resources Management Human Resources Management 00:19:00 Module 20: Risk and Value Management Risk and Value Management 00:18:00 Module 21: Communications, Information and Documentation of Construction Communications, Information and Documentation of Construction 00:21:00 Module 22: Health and Safety in Construction Management Health and Safety in Construction Management 00:22:00

Construction Management Diploma Level 5
Delivered Online On Demand7 hours 18 minutes
£25

Construction Management - Level 5 Diploma

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Construction Management - Level 5 Diploma
Delivered Online On Demand7 hours 26 minutes
£25

Site and Facilities Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Site and Facilities Management - Double Endorsed Certificate
Delivered Online On Demand
£150