285 Cultural Awareness courses in Cardiff delivered Online

Global Project Management: Virtual In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! There has never been a more important time to gain a deep understanding of British citizenship and the laws and regulations surrounding it. With the uncertainty brought about by Brexit and the ongoing changes in the political landscape, having a comprehensive knowledge of British citizenship has become essential. Our British Citizenship Diploma bundle offers learners the opportunity to gain this vital knowledge and much more. The QLS-endorsed British Citizenship Diploma course is a must-have for anyone looking to gain British citizenship or work in fields that require an in-depth knowledge of British citizenship. The course covers the history, values, and traditions of the United Kingdom, as well as the laws and regulations that govern British citizenship. Upon completion of the course, learners will receive a QLS hardcopy certificate, which is a valuable asset in today's competitive job market. In addition to the British Citizenship Diploma, our bundle features 10 relevant courses that are CPD-QS accredited. These courses cover topics such as Equality & Diversity, Human Rights, Employment Law, Contracts Law, Mental Health Awareness, and Entrepreneurship. Each course has been designed to provide learners with the skills and knowledge they need to succeed in their chosen field. Investing in our British Citizenship Diploma bundle is an investment in your future. With the skills and knowledge gained from our courses, you will be well-equipped to navigate the complex world of British citizenship and excel in your personal and professional life. Enrol today and take the first step towards a brighter future. This British Citizenship Diploma Bundle Package includes: Course 01: Diploma in British Citizenship at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Equality & Diversity - Discrimination Course 02: Human Rights Course 03: Cross-Cultural Awareness Training Course 04: Communicate and Work with People from Other Culture Course Course 05: Employment Law Course 06: Contracts Law Course 07: Mental Health Awareness Course Course 08: Effective Methods of Public Speaking and Presentation Skill Course 09: Tax Accounting Diploma Course 10: Entrepreneurship Why Prefer This British Citizenship Diploma Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this British Citizenship Diploma bundle courses, you will be able to learn: Develop a comprehensive understanding of British citizenship, including its history, values, and traditions. Gain in-depth knowledge of the laws and regulations surrounding British citizenship. Learn about Equality & Diversity and how to promote equality in the workplace. Understand fundamental Human Rights and freedoms. Enhance your communication skills and learn how to work with people from other cultures. Develop an understanding of Employment and Contracts Law. Learn how to manage Mental Health and promote well-being. ***Curriculum breakdown of British Citizenship Diploma*** Module 01: What Is British Citizenship? Module 02: Different Types of British Citizenship Module 03: Nationality, Immigration and Legislation Module 04: Enter and Stay in the UK Both Temporarily and Permanently Module 05: Citizenship Application Tests Module 06: Dual Nationality and Citizenship Module 07: Brexit and Its Implications for EEA and Non-EEA Citizens Module 08: Living Rights in the UK Module 09: Seeking Employment in the UK (Before and After the Application) Module 10: Obtaining Visas for the UK Module 11: British Life and Culture How is the British Citizenship Diploma Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is perfect for: British people Individuals seeking British citizenship or working in fields that require an in-depth knowledge of British citizenship. Professionals looking to improve their communication skills and cultural awareness. Those interested in pursuing a career in law, business, or mental health. Career path This bundle will be beneficial for anyone looking to pursue career as: Legal Assistant: £16,000 - £30,000 per annum. Human Rights Officer: £24,000 - £32,000 per annum. Cross-Cultural Trainer: £22,000 - £35,000 per annum. Employment Law Specialist: £30,000 - £50,000 per annum. Mental Health Support Worker: £18,000 - £30,000 per annum. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in British Citizenship at QLS Level 4 Hard copy certificate - Included

Project Communication Skills (On-Demand) In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership Summary and Next Steps

Global Project Management: On-Demand In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned

Managing facilities efficiently is a vital aspect of any successful organisation, requiring a broad understanding of diverse disciplines from leadership to risk control. This CPDQS accredited bundle delivers a rich blend of knowledge across multiple facets of facilities management, carefully designed to sharpen your expertise in organisational leadership, operational oversight, and strategic planning. Whether it’s mastering change management or refining communication and team coordination, this course suite offers the essential insights needed to navigate the complex landscape of modern facilities management with confidence. Through this carefully structured curriculum, learners gain a thorough grounding in topics such as risk and crisis management, Six Sigma principles, and performance optimisation, all while appreciating the importance of diversity and cross-cultural awareness within the workplace. Ideal for professionals seeking to broaden their understanding without the need for physical attendance, this programme ensures flexible access to valuable learning resources, making it a smart choice for anyone aiming to enhance their capabilities in managing facilities and teams efficiently. Key Features of Facilities Management Bundle CPD Accredited Course Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Facilities Management skills to succeed in today's competitive world. In this in-depth Facilities Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Facilities Management Curriculum Course 01: Facilities Management Diploma Course 02: Change Management Course 03: Strategic Planning and Implementation Skills Course 04: Leadership and People Management Diploma Course 05: Administrative Assistant and Organizational Skills Course 06: Compliance and Risk Management Course 07: Six Sigma Course 08: Operations Management Course 09: Line Management Course 10: Risk Management Course 11: Communication Skills Course 12: Public Relations Course 13: KYC: Customer Service Agent Course 14: Equality, Diversity and Discrimination Course 15: Cross-Cultural Awareness Training Course 16: Corporate Risk And Crisis Management Course 17: Performance Management Course 18: Time Management in The Workplace Course 19: Team Management Course 20: Positive Psychology Accreditation This bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Facilities Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Facilities Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Discover the power of exceptional customer relationship management combined with a broad spectrum of essential business skills in the CRM - CPDQS Accredited Bundle Course. This carefully designed programme covers everything from mastering customer service techniques and public relations to understanding sales psychology and financial crime prevention. Whether you’re aiming to refine your communication skills or develop a strong grasp of digital product management and stakeholder relations, this course bundle offers a rich variety of subjects tailored to elevate your professional profile. With a focus on knowledge and strategy, this online course bundle supports those who wish to excel in today’s competitive business environment without the need for physical attendance. Covering critical areas such as cross-cultural awareness, anxiety management, and business intelligence, learners will gain valuable insights to help foster positive workplace dynamics, enhance team performance, and navigate corporate risk effectively. This course package is ideal for professionals seeking flexible learning options that balance depth and diversity in one accessible offering. Key Features of CRM Bundle CPD Accredited CRM Course Instant PDF certificate Fully online, interactive CRMcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this CRM Bundle course to excel! To become successful in your profession, you must have a specific set of CRM skills to succeed in today's competitive world. In this in-depth CRMtraining course, you will develop the most in-demand CRM skills to kickstart your career, as well as upgrade your existing knowledge & skills. CRM Curriculum Course 01: CRM - Customer Relationship Management Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: Level 2 Diploma in Customer Service Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This CRM bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your CRM course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about CRM basics. Requirements No prior degree or experience is required to enrol in this course. Career path This CRM Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

In an increasingly interconnected world, understanding diversity is more important than ever for building harmonious and productive environments. This CPD Accredited 3 Courses Bundle offers a well-rounded exploration of diversity, cross-cultural awareness, and the impact of discrimination, equipping learners with the knowledge to foster respect and cooperation in any professional setting. From recognising unconscious biases to understanding the factors that shape diversity, the programme provides a clear path to developing a more inclusive mindset. Through engaging modules, participants will gain insight into cultural differences, workplace dynamics, and strategies to address prejudice and stereotyping. By examining both the benefits and challenges of diversity, the course helps create an informed perspective that supports fair treatment and mutual respect. Whether aiming to strengthen workplace relationships or broaden cultural understanding, this bundle delivers the insight needed to promote equality and harmony in a modern, diverse society. These comprehensive courses are available in this Diversity - CPD Accredited 3 Courses Bundle Course 01: Diversity Course 02: Cross-Cultural Awareness Training Course 03: Equality, Diversity and Discrimination ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Diversity Module 01: Introduction to Diversity Module 02: Factors that Create Diversity Module 03: Prejudice, Stereotyping & Discrimination Module 04: Unconscious Biases Module 05: Avoiding Unconscious Biases at the Workplace Module 06: New Paradigms in Workplace Diversity Module 07: Diversity Training & Its Limitations Module 08: Dealing with Diversity Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Diversity - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Diversity - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Diversity - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Diversity - CPD Accredited 3 Courses Bundle training.

24 Hour Flash Deal **33-in-1 PR: Public Relations Specialist Diploma Mega Bundle** PR: Public Relations Specialist Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the PR: Public Relations Specialist Diploma package online with Studyhub through our online learning platform. The PR: Public Relations Specialist Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This PR: Public Relations Specialist Diploma course provides complete 360-degree training on PR: Public Relations Specialist Diploma. You'll get not one, not two, not three, but 33 PR: Public Relations Specialist Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these PR: Public Relations Specialist Diploma courses are yours for as long as you want them once you enrol in this course. This PR: Public Relations Specialist Diploma Bundle consists the following career oriented courses: PR : Public Relation and Management Training Diploma in Journalism Newspaper Journalism Digital Journalism Diploma In International Relations Diploma in Human Rights Advanced Pitching Organisation & People Management International Law Certificate Creative Writing Complete Course Social Media Influencer Blogging Public Speaking: Presentations like a Boss Transcription Training Professional Crisis Management Certificate Media and Art English Law Basics: Understanding Legal Principles Social Media Marketing Course Content Management ChatGPT Complete Guide with Expertise Diploma in Drama and Comedy Writing Report Writing Creative Thinking: Techniques and Tools for Problem Solving Brand Branding Business Networking Skills Event Planning and Management Training Professional Digital Marketing Diploma Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Project Management Cross-Cultural Awareness Training Diploma Certificate International Healthcare Policy Motivational Mentorship: Inspiring Personal and Professional Growth Decision Making and Critical Thinking Online Course In this exclusive PR: Public Relations Specialist Diploma bundle, you really hit the jackpot. Here's what you get: Step by step PR: Public Relations Specialist Diploma lessons One to one assistance from PR: Public Relations Specialist Diplomaprofessionals if you need it Innovative exams to test your knowledge after the PR: Public Relations Specialist Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 PR: Public Relations Specialist Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your PR: Public Relations Specialist Diploma certificate and transcript on the next working day Easily learn the PR: Public Relations Specialist Diploma skills and knowledge you want from the comfort of your home The PR: Public Relations Specialist Diploma course has been prepared by focusing largely on PR: Public Relations Specialist Diploma career readiness. It has been designed by our PR: Public Relations Specialist Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The PR: Public Relations Specialist Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This PR: Public Relations Specialist Diploma bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This PR: Public Relations Specialist Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into PR: Public Relations Specialist Diploma Elementary modules, allowing our students to grasp each lesson quickly. The PR: Public Relations Specialist Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This PR: Public Relations Specialist Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in PR: Public Relations Specialist Diploma. Excellent written and verbal communication skills Strong interpersonal and relationship-building abilities Creativity and innovative thinking Ability to craft compelling messaging and stories Proficiency in media relations and pitching Experience with social media management and engagement Crisis communication and issues management skills Strong organizational and multitasking abilities Analytical skills for monitoring and analyzing PR metrics Understanding of branding and reputation management principles Adaptability and ability to work under pressure Collaboration and teamwork skills Knowledge of industry trends and media landscape Networking skills for building and maintaining media contacts and relationships Event planning and management skills for organizing press conferences, product launches, or promotional events Knowledge of digital marketing strategies to integrate PR efforts with overall marketing campaigns Familiarity with industry-specific regulations and compliance standards Project management skills to oversee PR campaigns from conception to execution Crisis management skills to handle adverse publicity or negative situations effectively Ability to analyze audience demographics and tailor messages accordingly for maximum impact Proficiency in monitoring and utilizing PR tools and software for media monitoring, analytics, and reporting Cultural awareness and sensitivity to navigate diverse audiences and markets effectively Continuous learning and staying updated with emerging trends and best practices in PR and communications industry. Please note, To get qualified you need to enrol the below programmes: Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or related field Master's degree in Public Relations, Communications, or a relevant specialization (optional) Professional certifications such as Accreditation in Public Relations (APR) or Certified Public Relations Professional (CPRP) Relevant coursework or training in media relations, crisis communication, strategic communication planning, etc. Internship or work experience in public relations, communications, journalism, or related fields Requirements To participate in this PR: Public Relations Specialist Diploma course, all you need is - A smart device A secure internet connection And a keen interest in PR: Public Relations Specialist Diploma. Career path You will be able to kickstart your PR: Public Relations Specialist Diploma career because this course includes various courses as a bonus. This PR: Public Relations Specialist Diplomais an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore PR: Public Relations Specialist Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Communicating with people is the easiest way to exchange views and thoughts. But unfortunately, we often make mistakes by miscommunicating with people knowing or unknowingly, which may lead us to inappropriate situations. Whether you are a professional or not, intending to make you a better communicator by developing your skills and approach, we have prepared this easily accessible Communications Officer course. The course will surely enhance your expertise. Furthermore, it will boost your knowledge of how to communicate effectively and help you be aware of every situation when communicating with people. The contents of this course are prepared to provide the best possible learning experience to our learners after considering the best possible learning outcome and by taking the views of experts from relevant fields. If you are willing to learn new communication skills and looking for a reliable organisation, then we are here to help with our Communications Officer course. So take this course and be noticed through your communication skills! Learning Outcome Take our Communications Officer course, and you will learn about the following: Fundamental concepts of being a Communication Officer Process of managing Public Relations from and with organisations and people Importance and systematic approach of public speaking Implementation of new criteria and cross-cultural development procedures Management of cultural activities and internal issues Vital decision-making tips with complete guidelines for being a Communications Officer Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Communications Officer course: Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics & Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Assessment Process Once you have completed all the modules in the Communications Officer course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Communications Officer course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Communication Officer course is open to everyone. This training is ideal for the following- Communications Officer Product & Brand Communications Manager Communications & Marketing Officer Marketing Communications Specialist Head of Digital Communications Anyone who wants to be a better Communicator Requirements You will not need any prior background or expertise to enrol in this course. Career path Communications Officer (£19,000- £31,000 per annum) Public relations officer (£18,000 to £50,000 per annum) PR Coordinator ( £16,000- £30000 per annum) Police community support officer (£19,000-£26,000) Communications Manager (£25,000-£35,900 per annum) Education welfare officer (£19,000- £27,000 per annum) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.