101 CRM (Customer Relationship Management) courses in Craigavon delivered On Demand

The Sales Management Training - CPDQS Accredited Bundle Course is thoughtfully designed for individuals aiming to refine their expertise across the full spectrum of sales and marketing disciplines. This carefully assembled series offers a broad yet focused curriculum covering essential areas such as retail sales, telesales, customer psychology, and advanced digital marketing strategies. Each course within the bundle delivers valuable insights into managing customer relationships, optimising online presence, and mastering sales techniques without the need for physical attendance, making it ideal for busy professionals seeking flexible learning. From understanding the intricacies of residential property sales to mastering the subtleties of body language and public relations, this bundle equips learners with the knowledge to effectively navigate today’s fast-paced commercial environment. Alongside practical knowledge in areas like budgeting, commercial law, and investment, the course ensures participants build a well-rounded grasp of the sales cycle. Whether you're managing a sales team or supporting customer engagement, this training provides clear, actionable content to enhance your decision-making and strategic approach in sales management. Key Features of Sales Management Bundle CPD Accredited Sales Management Course Instant PDF certificate Fully online, interactive Sales Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales Management Bundle course to excel! To become successful in your profession, you must have a specific set of Sales Management skills to succeed in today's competitive world. In this in-depth Sales Managementtraining course, you will develop the most in-demand Sales Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales Management Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Sales Management & Marketing Course is designed for those aiming to master the commercial heartbeat of any successful business. Covering a diverse range of subjects—from retail sales and telesales to digital marketing and brand management—this bundle explores every facet of selling and marketing with strategic depth. Whether you're dealing with customers in person, over the phone, or online, this course equips learners with the frameworks, language, and customer psychology required to excel in today’s highly competitive landscape. Through topics like CRM, customer service, SEO, content management, budgeting, and even commercial law, the course brings together the core disciplines that influence purchasing decisions and business profitability. Whether you’re managing a sales team, building a brand, or navigating the dynamics of eCommerce, this training supports smarter decisions and sharper communication. Tailored for both aspiring professionals and those seeking to refresh their knowledge, it’s a solid step towards elevating your commercial acumen with focused, engaging learning. Key Features of Sales Management & Marketing Bundle CPD Accredited Sales Management & Marketing Course InstantPDF certificate Fully online, interactive Sales Management & Marketing course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales Management & Marketing Bundle course to excel! To become successful in your profession, you must have a specific set of Sales Management & Marketing skills to succeed in today's competitive world. In this in-depth Sales Management & Marketing training course, you will develop the most in-demand Sales Management & Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales Management & Marketing Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales Management & Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales Management & Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales Management & Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales Management & Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Enterprise Resource Planning (ERP) is a vital component for businesses looking to streamline their processes and increase efficiency. With a wide range of modules covering everything from accounting to human resources, ERP systems integrate different aspects of a business, creating a cohesive environment. By learning ERP, you can gain a deep understanding of how businesses optimise resources and improve day-to-day operations. This course is designed to provide you with a clear and solid understanding of the fundamentals, making ERP accessible for beginners and those looking to enhance their knowledge. The course will guide you through the inner workings of ERP software, focusing on how it can help businesses reduce costs, improve decision-making, and increase productivity. Whether you're looking to enter the field of business technology or aiming to upgrade your skills, ERP knowledge can open doors to various career opportunities. With businesses increasingly relying on ERP solutions, this course is an excellent opportunity to tap into a growing demand. Join this course to understand the architecture, features, and advantages of ERP systems that drive success in businesses worldwide. Key Features CPD-Accredited Enterprise Resource Planning (ERP) course Instant e-certificate Fully online, interactive Enterprise Resource Planning (ERP) course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Enterprise Resource Planning (ERP) course to excel! ERP is a rapidly growing field that is in high demand. Businesses of all sizes are looking for ERP professionals to help them improve their efficiency, reduce their costs, and make better decisions. This bundle is the perfect way to get started in a career in ERP. It includes 10 courses that will teach you the essential skills you need to succeed. This bundle includes the following courses: Course 01: Operations Management - Advanced Diploma Course 02: Employee Engagement Course 03: CRM - Customer Relationship Management Course 04: Business Analyst Training Course 05: Supply Chain Management Course 06: Financial Management Course 07: Change Management Course 08: Compliance and Risk Management Course Course 09: Level 3 Diploma in Project Management Course 10: CSR - Corporate Social Responsibility Learning Outcome Understand the basics of ERP Understand the principles of business management Apply business management techniques to improve efficiency and productivity Manage and optimise business processes Develop and implement business strategies Measure and track business performance Communicate effectively with stakeholders Accreditation All of our courses, including this Enterprise Resource Planning (ERP) course, are fully accredited. Certification Once you've successfully completed your Enterprise Resource Planning (ERP) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Who is this course for? Anyone who wants to learn about ERP Anyone who wants to start a career in ERP Anyone who wants to advance their career in ERP Requirements Learners do not require any prior qualification to enrol in this course Career path ERP analyst: £30,000 - £50,000 ERP consultant: £40,000 - £60,000 ERP project manager: £50,000 - £70,000 ERP director: £70,000 - £100,000+ Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Sales Associate training mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Sales Associate training bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Sales Associate training bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Sales Associate training Bundle consists of the following premium courses: Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Strategic Planning and Analysis for Marketing Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: Marketing Management Course 07: ECommerce Course 08: Content Management Course 09: Digital Marketing Course 10: Instagram Marketing Course 11: CRM - Customer Relationship Management Course 12: Digital Product Management Course 13: Stakeholder Management Course 14: Corporate Risk And Crisis Management Course 15: Performance Management Course 16: SEO - Search Engine Optimisation for Business Course 17: Public Relations Course 18: Product Management: Brand Management Course 19: Budget & Forecast Course 20: Purchase Ledger Course 21: Commercial Law 2021 Course 22: Investment Course 23: Residential Property Sales Course 24: Customer Service Level 2 Course 25: The Secrets of Body Language Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Sales Associate training mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Sales Associate training to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Associate training bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Sales Associate training bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

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In today’s fast-moving financial sector, regulatory expectations are rising—and so is the demand for professionals who understand how to meet them. This QLS-endorsed AML, KYC & CDD Diploma has been developed to provide learners with a solid foundation in anti-money laundering, customer due diligence, and know your customer processes, all while keeping a close eye on risk awareness and ethical accountability. Whether you're new to the field or looking to build confidence in your regulatory knowledge, this diploma offers the clarity and structure needed to support that progression. Alongside the core diploma, the course also features focused training in risk assessment, customer relationship management, GDPR, and a dedicated compliance module—each designed to enrich your understanding of financial safeguards and customer protection. The content is delivered entirely online, giving you the freedom to study at your own pace, from anywhere. Our AML, KYC & CDD Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. AML, KYC & CDD Diploma QLS Bundle Includes the following Courses Course 01: Diploma in AML, KYC & CDD at QLS Level 4 Course 02: Risk Assessment Training Course 03: Certificate in Compliance Course 04: CRM - Customer Relationship Management Course 05: GDPR UK Training Key Features of AML, KYC & CDD Diploma Eligibility for QLS endorsed certificate upon successful completion of the AML, KYC & CDD Diploma course Free CPD Accredited Course Fully online, interactive AML, KYC & CDD Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth AML, KYC & CDD Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the AML, KYC & CDD Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This AML, KYC & CDD Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your AML, KYC & CDD Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the AML, KYC & CDD Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in AML, KYC & CDD at QLS Level 4, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about AML, KYC & CDD Diploma basics. Requirements No prior degree or experience is required to enrol in this AML, KYC & CDD Diploma course. Career path This AML, KYC & CDD Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.