24-Hour Flash Sale! Prices Reduced Like Never Before!! **Trust The 35000+ Students Who Are Learning with Us and Kickstarting Their Career!** How does a child's environment influence their mental development? What are the long-term impacts of childhood experiences on mental health? The Mental Health Foundation reports that one in six UK children aged 5-16 experiences a mental health issue annually. On our Child Psychology course, you will get all the answers you need. Our specially curated bundle offers three pivotal courses: Child Psychology, Understanding Children and Young People's Mental Health, and a Diploma in Childcare. These courses provide an immersive exploration into the cognitive and emotional development of children, techniques for nurturing mental health, and the best childcare practices. You'll gain insights into the psychological challenges children face, learn strategies to support their well-being and understand the frameworks that govern professional childcare today. This Advanced Diploma in Child Psychology at QLS Level 7 course is: Endorsed by The Quality Licence Scheme (with 180 CPD points) Accredited by CPDQS (with 180 CPD points) We are also giving away 2 Premium Courses absolutely free! Free Course 01: Understanding Children And Young People's Mental Health Free Course 02: Diploma in Childcare This is more than just education; it's your pathway to transform lives. Equip yourself with the knowledge and skills to support the mental and emotional health of children and young people. Enrol now and join a community of like-minded professionals striving to make a positive impact! Learning Outcomes of this Program: After successful completion of this child psychology course, you'll be able to: Understand key psychological theories related to child development. Identify mental health conditions and support strategies for young people. Apply child psychology practices in real-world childcare settings. Recognise developmental milestones and their impact on behaviour. Develop effective communication techniques with children and teens. Implement safeguarding policies to ensure child welfare and safety. Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Child Psychology at QLS Level 7 Module 01: Introduction to Child Psychology Module 02: Introduction to Mental Health Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Attachment Disorder Module 06: Attachment-Focused Parenting Module 07: Emotions and Mind-Mindedness Module 08: Interventions, Treatment and Support Module 09: Factors that Influence Development Module 10: Cognitive Development Module 11: Social and Emotional Development Module 12: Personality and Intellectual Development of Children Module 13: Stages of Language Development Module 14: Understanding Moral Development Module 15: Problems of Infancy Module 16: Problems of Childhood Module 17: Signs of Child Neglect Module 18: Risk Factors for Neglect Module 19: The Impact of Child Neglect Module 20: Prevent Child Negligence Module 21: Cyberbullying Module 22: Internet Grooming Module 23: Identifying, Preventing and Overcoming Internet Addiction Module 24: Mental Health Related Legislations in the UK Course 02: Understanding Children And Young People's Mental Health Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults Module 07: Other Mental Health Problems in Young and Adults Module 08: Autism, ADHD and Dyslexia in Young and Adults Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Mental Health Treatment and Medicine Module 12: Mental Health over Life Span and Society in the UK Module 13: Mental Health Related Legislations in the UK Course 03: Diploma in Childcare Module 01: Caring for Children Module 02: Healthy Food, Healthy Living Module 03: Keeping Children Healthy & Safe Module 04: Child Protection Module 05: Play, Imagination and Creativity Module 06: Introduction to EYFS Module 07: Importance of Early Years in Development Module 08: EYFS Teaching Techniques Module 09: Working as an EYFS Teacher Module 10: Promoting Learning and Development Module 11: Children Having Special Education Needs or Disabilities Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: FREE (Previously it was £12.99*3 = £39) CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 1: Introduction to Child Psychology 20:43 1: Introduction to Child Psychology 20:43 Module 2: Introduction to Mental Health 14:09 2: Introduction to Mental Health 14:09 Module 3: Attachment and Relationship Building in Childhood 35:21 3: Attachment and Relationship Building in Childhood 35:21 Module 4: Impacts of Separation and Loss on Attachment 23:51 4: Impacts of Separation and Loss on Attachment 23:51 Module 5: Factors that Influence Development 18:39 5: Factors that Influence Development 18:39 Module 6: Cognitive Development 20:07 6: Cognitive Development 20:07 Module 7: Social and Emotional Development 33:54 7: Social and Emotional Development 33:54 Module 8: Personality and Intellectual Development of Children 31:00 8: Personality and Intellectual Development of Children 31:00 Module 9: Understanding Moral Development 12:26 9: Understanding Moral Development 12:26 Module 10: Assessments of Attachment 10:51 10: Assessments of Attachment 10:51 Module 11: Attachment Disorder 11:11 11: Attachment Disorder 11:11 Module 12: Attachment-Focused Parenting 14:28 12: Attachment-Focused Parenting 14:28 Module 13: Interventions, Treatment and Support 10:33 13: Interventions, Treatment and Support 10:33 Module 14: Signs of Child Neglect 21:13 14: Signs of Child Neglect 21:13 Module 15: Risk Factors for Neglect 12:03 15: Risk Factors for Neglect 12:03 Module 16: The impact of Child Neglect 14:16 16: The impact of Child Neglect 14:16 Module 17: Prevent Child Negligence 14:15 17: Prevent Child Negligence 14:15 Module 18: Mental Health Related Legislations in the UK 21:29 18: Mental Health Related Legislations in the UK 21:29 Assignment On- Diploma in Child Psychology at QLS Level 5 (Optional) 02:00 19: Assignment On- Diploma in Child Psychology at QLS Level 5 02:00 Order Your Certificate 02:00 20: Order Your CPD Certificate 01:00 21: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring child psychologists Current childcare workers Social work students Educational professionals Parents and guardians Mental health advocates Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Child Psychologist: £35,000 - £60,000 Educational Psychologist: £37,000 - £75,000 Child Welfare Officer: £25,000 - £45,000 School Counselor: £30,000 - £50,000 Childcare Manager: £25,000 - £45,000 Clinical Psychologist: £40,000 - £80,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Advance Diploma in Child Psychology at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.
Designed for those passionate about supporting students with Special Educational Needs, this comprehensive program will empower you with the knowledge and skills needed to excel in this Vital role. You will learn various SEN conditions, effective communication strategies and personalised learning approaches. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to special educational needs (SEN) teaching Demonstrate the statutory and regulatory context for SEN Understand how special educational needs & disabilities affect pupils' participation and learning. Know how to apply the teaching strategies and approaches for pupils with special educational needs. Understand drawing up inclusive whole-school policies and procedures for SEN. Know how to develop a whole-school policy on assessment. Know the roles and functions of the board of management. Understand how to become a school shadow support teacher. Demonstrate the national minimum standards for residential special schools Know how to provide personalised learning assistance for individuals Level 3 SEN Teaching Assistant Course Overview If you are willing to teach children with special education needs and want to kickstart your career in the same profession, you can opt for this Level 3 SEN Teaching Assistant Course. The Special Educational Needs and Disability Code of Practice outline the legal requirements and statutory guidelines that schools, local governments and teachers must follow in order to identify and address SEN in the students they support or teach. This SEN teaching assistant training online course will help you understand the different ways and techniques to teach children with physical impairment, speech difficulty or conditions such as autism and dyslexia. This SEN teaching assistant level 3 course will provide you with the essential skills and basic teaching strategies required for assisting students with learning disabilities. Upon successful completion of this Level 3 SEN Teaching Assistant Course, you will learn various teaching strategies, approaches and regulations that are put in place for students with special educational needs, and develop the skills required to become a confident SEN teaching assistant. Please contact us for more information. Who should take this course? This Level 3 SEN Teaching Assistant Course is primarily aimed at: SENco SEN tutor SEN teaching assistant Aspiring SEN teaching assistant Learning support assistant Parents of children with learning disabilities Anyone associated with the SEN teaching industry This course is, however, not limited to a particular profession or line of work. Anyone eager to understand how to support the learning and growth of children and teenagers with special educational needs may also find it helpful. Entry Requirements There are no academic entry requirements for this Level 3 SEN Teaching Assistant Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection Assessment Method This Level 3 SEN Teaching Assistant Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Join our comprehensive Early Years Foundation Stage (EYFS) Teaching and Paediatric First Aid Training Course Online. Course Curriculum Level 3 SEN Teaching Assistant Course (Updated Version) Module 1 - Introduction to SEN Teaching Module 1 - Introduction to SEN Teaching Module 2 - Communication Interaction Difficulties in Children with SEN Module 2 - Communication Interaction Difficulties in Children with SEN Module 3 - Cognition Learning Difficulties Module 3 - Cognition Learning Difficulties Module 4 - Social, Behavioural and Emotional Health Difficulties Module 4 - Social, Behavioural and Emotional Health Difficulties Module 5 - Sensory and Physical Needs Module 5 - Sensory and Physical Needs Module 6 - Legislation and Principles Module 6 - Legislation and Principles Module 7 - Information, Advice and Support Module 7 - Information, Advice and Support Module 8 - Working Together Module 8 - Working Together Module 9 - Early Years Providers Module 9 - Early Years Providers Module 10 - EYFS Module 10 - EYFS Module 11 - Primary Secondary Education Module 11 - Primary Secondary Education Module 12 - Further Education Module 12 - Further Education Module 13 - Preparation For Adulthood Module 13 - Preparation For Adulthood Module 14 - EHC Assessments and Plans Module 14 - EHC Assessments and Plans Module 15 - Equality, Diversity Inclusion Module 15 - Equality, Diversity Inclusion Module 16 - SEN Children Young People in Specific Circumstances Module 16 - SEN Children Young People in Specific Circumstances Module 17 - Disagreement Resolutions Module 17 - Disagreement Resolutions Module 18 - Conclusion Module 18 - Conclusion Level 3 SEN Teaching Assistant Course (Old Version) Module 1: Introduction To Special Educational Needs (SEN) Teaching Introduction To Special Educational Needs (SEN) Teaching Module 2: Statutory and Regulatory Context for SEN Statutory and Regulatory Context for SEN Module 3: Understanding How Special Educational Needs & Disabilities Affect Pupils' Participation and Learning Understanding How Special Educational Needs & Disabilities Affect Pupils' Participation and Learning Module 4: Teaching Strategies and Approaches for Pupils with Special Educational Needs Teaching Strategies and Approaches for Pupils with Special Educational Needs Module 5: Drawing Up Inclusive Whole-School Policies And Procedures For SEN Drawing Up Inclusive Whole-School Policies And Procedures For SEN Module 6: Developing A Whole-School Policy On Assessment Developing A Whole-School Policy On Assessment Module 7: Inclusive Education For Students With Special Educational Needs Inclusive Education For Students With Special Educational Needs Module 8: Leadership of Special Schools Leadership of Special Schools Module 9: National Minimum Standards For Residential Special Schools National Minimum Standards For Residential Special Schools Module 10: Role And Functions Of The Board Of Management Role And Functions Of The Board Of Management Module 11: Education Planning for Individual Students Education Planning for Individual Students Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What is an SEN teaching assistant course about? The word SEN refers to special educational needs, and an SEN teaching assistant helps students who have learning issues or face learning difficulties due to their behaviour and physical illness. In the SEN teaching assistant course, you will acquire the skills to become a successful SEN teaching assistant. Where Can I work apart from the school after completing this training? An SEN teaching assistant can work in the school and many places. Such as, they can work in the community centre, children's day care, home tutoring and more. How much does a SEN Teaching Assistant Earn in the UK? On average, they earn £23,400 per year or £12 per hour in the UK. However, it may vary depending on places, institutions and country. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. I made my payment. How will I get access to the Level 3 Teaching Assistant training course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. What are the skills needed to become a SEN Teaching Assistant? The SEN Teaching assistant profession could be challenging work. However, you can easily do this job with patience, affection for the children, and creativity. What are the SEN teaching assistant's responsibilities? An SEN teaching assistant has many responsibilities, such as: preparing lesson plans under supervision, looking after the physically challenged children inside and outside the classroom, guiding the children and more. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the certified certification, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.
Develop the commercial awareness, financial knowledge and strategic thinking capabilities, to influence the direction of the business Course overview Duration: 2 days (13 hours) This course is aimed at managers who want to develop their commercial awareness, financial knowledge and strategic thinking capabilities, so that they can influence the direction of their business and deliver to their full potential. Day one of the course provides the skills and insights to make sense of your company’s financial position and performance. Day two helps delegates to consider the strategic thinking tools required to plot the forward course needed to maximise the potential of the business. As well as looking at how to make effective business decisions, this course gives a good grounding in finance and profitability. As a two day programme, day one provides the skills and insights to make sense of the company’s financial position and performance. Day two then considers the strategic thinking tools needed to plot the forward course needed to maximise the potential of the business. Objectives By the end of the course you will be able to: An understanding of the balance sheet, profit and loss account, cash flow and statutory and management accounts Learnt to correctly employment key financial ratios to analyse your business A practical definition of strategy analysis tools to examine the current environment and capabilities Steps to devise a mission and vision statement Recognition of the skills and resources needed to achieve the vision Generation of appropriate strategic and tactical commercial objectives Content What is Strategy Defining Strategy Strategic thinking Strategic models Commercial thinking – what is money? Where are we now STEEPLE analysis SWOT Analysis P&E forces at work Political distortions in capitalist markets Where are we trying to get to Setting the mission and vision Creating a BHAG Strategies for deflation and inflation The role of banks Commercial and investment banking Fractional reserving Securitisation How to get there Skill gap analysis Business Process Re engineering The role of creativity How to get there Getting the team on board Individual and team motivation The power of the brand Overcoming challenges Debt and deleveraging Change management Creating value Discounted Cash Flows Building the business case Asset Valuation techniques Making it happen Turning Strategic Thinking into Strategic Plans Scenario planning for an uncertain future Creating commitments and lock in Discussion and review Time will be set aside during the course for review sessions with time for questions, answers and action learning.
Memory Book: Create The Life You Love. Over 3-weeks/sessions, this course will take you, through the construction of this attractive die cut memory book. You will produce a memory book as shown to embellish with your own memories and thoughts, or to give to someone for them to embellish themselves. If you have no previous paper crafting experience, this course will introduce you to some of the basic materials, tools, equipment and techniques used in paper crafting and mixed media work. The course is suitable for experienced crafters too! You will be sent all the materials and equipment needed to complete the course.
Improve your ability to deliver training and help trainers become better at teaching those around them with the Training Manager course. In this course you will learn; user-friendly learning design processes created to help experts looking to become experienced trainers. The Training Manager covers; approaches to designing and delivering training practices, along with improving your leadership and communication skills, too. Learning Outcomes of The Training Manager: Learn how to define a successful training programme Discover the essentials of a quality training programme Learn how to perform a training needs analysis Learn how to evaluate training delivery Discover how to tell stories when delivering training Develop your creative and communicative skills Learn how to resolve conflicts in the training room Improve your stress management skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Dive into the world of custom software creation with 'AutoCAD Programming using VB.NET with Windows Forms,' where your journey to becoming a maestro of digital design tools begins. This course unravels the mysteries of using VB.NET to tailor AutoCAD functionality to your exact needs. Whether it's automating repetitive tasks or crafting bespoke commands, the power to revolutionize your workflow lies at your fingertips. With every module, you'll move closer to transforming ideas into tangible, efficient solutions that respond to the most intricate of design challenges. As you progress through our carefully structured units, you'll transition from basic concepts to developing your own projects with finesse and creativity. Each lesson is a building block, placing you at the forefront of technological advancement within the AEC sector. Upon completion, your final project will not only serve as a testament to your newfound skills but also as a stepping stone to a world where the limits of AutoCAD are bounded only by imagination. With this course, you are not just learning to program; you are redefining the possibilities of computer-aided design. Learning Outcomes Navigate AutoCAD software enhancement using VB.NET programming. Design and manipulate Windows Forms to create custom interfaces. Translate project requirements into functional software applications. Apply learned techniques to a variety of development scenarios. Finalise projects with a forward-thinking approach to AutoCAD programming. Why choose this AutoCAD Programming using VB.NET with Windows Forms course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the AutoCAD Programming using VB.NET with Windows Forms Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this AutoCAD Programming using VB.NET with Windows Forms course for? Aspiring developers targeting the AEC (Architecture, Engineering, Construction) industry. Technical professionals seeking to augment their design software capabilities. Students of computer science and engineering disciplines aiming to specialise. Technicians in the drafting field aiming to upgrade their digital toolset. IT specialists wanting to diversify into specialised software development. Career path AutoCAD Developer - £25,000 - £50,000 Software Engineer - £30,000 - £70,000 Application Developer - £28,000 - £65,000 Systems Analyst - £30,000 - £60,000 CAD Technician - £20,000 - £40,000 UI/UX Designer - £25,000 - £55,000 Prerequisites This AutoCAD Programming using VB.NET with Windows Forms does not require you to have any prior qualifications or experience. You can just enrol and start learning.This AutoCAD Programming using VB.NET with Windows Forms was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction Module 01: Course Outline 00:03:00 Module 02: Introduction 00:05:00 Module 03: Who is this course for? 00:04:00 Module 04: Tools Needed for this Course 00:01:00 Unit 02: What will you learn from this Course? Module 01: What will you learn from this Course - Overview 00:06:00 Unit 03: Windows Form and Controls Module 01: Windows Form and Controls - Overview 00:04:00 Module 02: ControlsDemo Project - Overview 00:03:00 Module 03: ControlsDemo Project - Creating the Project 00:04:00 Module 04: Controls Demo Project - Designing the Form 00:19:00 Module 05: ControlsDemo Project - Creating the Utility Class 00:10:00 Module 06: ControlsDemo Project - Coding the Combobox Control 00:15:00 Module 07: ControlsDemo Project - Coding the Textbox Control 00:10:00 Module 08: ControlsDemo Project - Coding the Radiobutton Control 00:08:00 Module 09: ControlsDemo Project - Coding the Checkbox Control 00:17:00 Unit 04: Developing Projects Module 01: Draw Rectangle Project - Overview 00:03:00 Module 02: Creating the DrawRectangle Project 00:04:00 Module 03: DrawRectangle Project - Creating the Utility Class 00:20:00 Module 04: DrawRectangle Project - Designing the Form 00:15:00 Module 05: DrawRectangle Project - Coding the User Interface Part 1 00:24:00 Module 06: DrawRectangle Project - Coding the User Interface Part 2 00:18:00 Module 07: DrawRectangle Project - Running the Program 00:06:00 Module 08: Automate Update Layer Project - Overview 00:02:00 Module 09: Creating the AutomateUpdateLayer Project 00:03:00 Module 10: Automate Update Layer Project - Creating the Utility Class 00:17:00 Module 11: AutomateUpdateLayer Project - Designing the User Interface 00:07:00 Module 12: AutomateUpdateLayer Project - Coding the Form 00:18:00 Module 13: AutomateUpdateLayer Project - Running the Program 00:07:00 Module 14: Automatic Block Extractor Project - Overview 00:03:00 Module 15: AutomaticBlockExtractor Project - Creating the Project 00:03:00 Module 16: AutomaticBlockExtractor Project - Creating the User Interface 00:09:00 Module 17: AutomaticBlockExtractor Project - Coding the Form 00:27:00 Module 18: AutomaticBlockExtractor Project - Creating the Utility Class 00:27:00 Module 19: AutomaticBlockExtractor Project - Running the Program 00:10:00 Module 20: AutomateUpdateTextStyles Project - Overview 00:03:00 Module 21: AutomateUpdateTextStyle Project - Creating the Project 00:02:00 Module 22: AutomateUpdateTextStyle Project - Creating the User Interface 00:09:00 Module 23: AutomateUpdateTextStyle Project - Coding the Form 00:20:00 Module 24: AutomateUpdateTextStyle Project - Coding the Utility Class 00:16:00 Module 25: AutomateUpdateTextStyle Project - Running the Program 00:08:00 Module 26: Multiple Plot DWG to PDF Project - Overview 00:03:00 Module 27: MultiplePlotDWGtoPDF Project - Creating the Project 00:04:00 Module 28: MultiplePlotDWGtoPDF Project - Creating the User Interface 00:09:00 Module 29: MultiplePlotDWGtoPDF Project - Coding the Form 00:20:00 Module 30: MultiplePlotDWGtoPDF Project - Creating the Utility Class 00:30:00 Module 31: MultiplePlotDWGtoPDF Project - Running the Program 00:13:00 Module 32: Multiple Object Extractor Project - Overview 00:03:00 Module 33: MultipleObjectExtractor Project - Creating the Project 00:02:00 Module 34: MultipleObjectExtractor Project - Creating the User Interface 00:15:00 Module 35: MultipleObjectExtractor Project - Coding the Form Load Event 00:05:00 Module 36: MultipleObjectExtractor Project - Coding the Browse Buttons 00:10:00 Module 37: MultipleObjectExtractor Project - Coding the Extract Button 00:20:00 Module 38: MultipleObjectExtractor Project - Coding the ProcessDrawing Method 00:09:00 Module 39: MultipleObjectExtractor Project - Coding the ProcessObjectExtraction Method 00:11:00 Module 40: MultipleObjectExtractor Project - Coding the ExtractLine Method 00:09:00 Module 41: MultipleObjectExtractor Project - Coding the ExtractCircle Method 00:03:00 Module 42: MultipleObjectExtractor Project - Coding the ExtractPolyline Method 00:09:00 Module 43: MultipleObjectExtractor Project - Coding the ExtractMText Method 00:05:00 Module 44: MultipleObjectExtractor Project - Coding the ExtractBlock Method 00:05:00 Module 45: MultipleObjectExtractor Project - Running the Program 00:15:00 Unit 05: Conclusion Module 01: Conclusion 00:01:00 Assignment Assignment - AutoCAD Programming using VB.NET with Windows Forms 00:00:00
Acquire impeccable knowledge and skills to transform eyebrows through our online brow lamination course. Gain confidence in your career by being proficient in science, skills, and safe practices. Explore your creativity and talent as the accredited brow lamination course delves into the art and science of brow shaping, preparing you to redefine beauty with precisely shaped brows. Set out on an online adventure to learn the intricate technique of brow laminating. From learning the science underlying treatments to honing waxing, tinting, and aftercare, this complete course assures you will emerge as a professional brow artist ready to challenge the market. Take a thorough look into the world of brows with our extensive online brow-lifting course. Explore safe procedures, comprehend the life cycle of hair, and learn about the science underlying brow treatments as you search for brow perfection. Discover the secrets of brow laminating, waxing, and tinting, as well as consultation methods and workstation perfection. Indulge yourself in the step-by-step procedure, which includes brow mapping, tint application, waxing processes, and final laminated brows. Improve your knowledge and confidence by following our guidance on producing remarkable outcomes and offering top-notch aftercare. This brow lamination course for beginners will prepare you to enter the profession with vital information, a well-stocked kit, insurance expertise, and a competitive price guide. Blend science and artistry to redefine beauty and offer versatility, client satisfaction, and lucrative career opportunities by immediately enrolling in this training! Learning Outcome of Online Brow Lamination Course After finishing this accredited brow lamination course, you will be able to: Understand safe work procedures and follow industry guidelines. Recognise the principles of the hair life cycle and brow sculpting science. Develop your skill in brow consulting and design customised treatments. Learn the precise techniques for tinting, waxing, and brow laminating. Acquire accurate outcomes by learning efficient brow mapping strategies. Learn how to apply tints properly for personalised styles. Perform perfect waxing to go with brow laminating. Identify and provide clients with the required results. Administer appropriate follow-up to guarantee consumer contentment. Give exceptional aftercare to get long-lasting results. Create your professional equipment, get insurance, and establish a pricing range. Who is this Course for? This online brow lamination course is perfect for anyone who is passionate about eyebrow enhancement techniques. It's ideal for people looking to expand their skill set, offer in-demand services, and provide clients with the latest trends in brow transformation. Cosmetologists Beauty Enthusiasts Salon or Spa Owners Makeup Artists Prospective Beauticians Salon Professionals Employees wishing to provide upscale services. Individuals wanting to become experts in brow enhancement techniques. Entry Requirements No prerequisite knowledge or experience is needed for this online brow lamination course. This training is designed for both beginners and seasoned beauty professionals who want to improve their abilities. Beginners, experts, and beauty aficionados wishing to broaden their skill set are all welcome to this course. All you need is a basic awareness of beauty concepts and a passion for enhancing brows! Certification After completing the online brow lamination course, you will be awarded a globally recognised CPD certification confirming your brow lifting competence. The certificate in PDF format costs £9, while the hard copy costs £15. However, you can get the certificate in both printed and PDF format for only £22. Career path Brow lifting or sculpting is a desirable skill which will make you an invaluable asset in the beauty industry. After obtaining this online certification, you'll be qualified to work at an upscale salon and beauty clinic. You'll be able to make a successful career within the beauty industry by using your newly acquired knowledge through this accredited eyebrow lifting course, such as: Brow Lifting Specialist Beauty Salon Technician Freelance Brow Artist Beauty Therapist Entrepreneur in the Beauty Industry Freelance Eyebrow Specialist Work in Beauty Salons and Spas Establish Your Own Brow Studio Course Curriculum Section 01: Essential Knowledge Safe Working Practices 00:05:00 The Hair Life Cycle 00:05:00 The Science Behind the Treatment 00:05:00 Consultation 00:05:00 Preparing the Work Area and Appearance 00:05:00 Section 02: Treatment Steps Brow Lamination Step 1 00:08:00 Brow Lamination Step 2 00:06:00 Mapping The Brows 00:05:00 Tinting the Brows (Optional step) 00:09:00 Waxing and Brow Lamination Step 3 00:10:00 The Results 00:05:00 Aftercare 00:05:00 Section 03: Stepping Out Into the Industry Your Kit 00:05:00 Insurance 00:05:00 Price Guide 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00