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3796 Counselling courses

Call Centre & Customer Service Training

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand1 minutes
£12

Wedding Planner Course

By Compliance Central

Are you looking to enhance your Wedding Planner skills? If yes, then you have come to the right place. Our comprehensive course on Wedding Planner will assist you in producing the best possible outcome by mastering the Wedding Planner skills. The Wedding Planner Course is for those who want to be successful. In the Wedding Planner Course, you will learn the essential knowledge needed to become well versed in Wedding Planner Course. Our Wedding Planner Course starts with the basics of Wedding Planner Course and gradually progresses towards advanced topics. Therefore, each lesson of this Wedding Planner Course is intuitive and easy to understand. Why would you choose the Wedding Planner Course from Compliance Central: Lifetime access to Wedding Planner Course materials Full tutor support is available from Monday to Friday with the Wedding Planner Course Learn Wedding Planner Course skills at your own pace from the comfort of your home Gain a complete understanding of Wedding Planner Course Accessible, informative Wedding Planner Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Wedding Planner Course bundle Study Wedding Planner Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Wedding Planner Course Improve your chance of gaining in demand skills and better earning potential by completing the Wedding Planner Course Wedding Planner Course Curriculum Topics: Module 01: An Overview of Wedding Industry Module 02: Profession of a Wedding Planner Module 03: Wedding Timelines Module 04: Wedding Budgets Module 05: The Vision, Venue, and Theme Determining Module 06: Food and Beverage and the Wedding Cake Module 07: Music, Photography and Floral Décor Module 08: Wedding Attire Module 09: Setting the Stage: Choosing, Equipping and Decorating Venue Module 10: Wedding Day Details Module 11: Post Wedding Activity and Evaluation Module 12: Starting your Own Wedding Planning Business CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Wedding Planner Course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Wedding Planner Course. It is also great for professionals who are already working in Wedding Planner Course and want to get promoted at work. Requirements To enrol in this Wedding Planner Course, all you need is a basic understanding of the English Language and an internet connection. Career path The Wedding Planner Course will enhance your knowledge and improve your confidence. Wedding Planner: £25,000 to £40,000 per year Event Coordinator: £22,000 to £35,000 per year Venue Manager: £25,000 to £40,000 per year Wedding Consultant: £20,000 to £35,000 per year Event Designer: £25,000 to £45,000 per year Hospitality Manager (specializing in weddings): £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Wedding Planner Course
Delivered Online On Demand4 hours
£12

Occupational Therapy Training Level 3

4.7(160)

By Janets

Occupational therapy is a fitness and rehabilitation profession. By studying this Occupational Therapy Training Level 3, you will learn how to work with people of all ages who need specialised support to lead positive, productive, and satisfying lives. Beginning with a look at the techniques and strategies for using OT therapy and the ins and outs of how this form of therapy works, you will then learn the basics of psychology, physiology and anatomy and discover how you can deal with physical, sensory, or cognitive disabilities. Whether you're studying part-time or all in one go, this course will help you to work as independently as possible. Please note that, this online training course does not entitle you to practise as a recognised occupational therapist. If you are looking for a course to comply with HCPC's requirements, please contact the relevant authority. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Occupational Therapy Training Level 3 doesn't entitle you to practise as a professional in this specific field. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Occupational Therapy Training Level 3 is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.

Occupational Therapy Training Level 3
Delivered Online On Demand3 hours 10 minutes
£9.99

Professional Life Coach Certification & Guide

By NextGen Learning

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Professional Life Coach Certification & Guide. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Professional Life Coach Certification & Guide course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Professional Life Coach Certification & Guide course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Professional Life Coach Certification & Guide online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Professional Life Coach Certification & Guide Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Professional Life Coach Certification & Guide course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Professional Life Coach Certification & Guide course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Professional Life Coach Certification & Guide course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Professional Life Coach Certification & Guide
Delivered Online On Demand5 hours
£12

Speech Therapy: Components of Normal Speech, Language & Voice and Communication Disorders

By Training Tale

Speech Therapy: Speech Therapy Training Online This exclusive Speech Therapy: Speech Therapy Training Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This Speech Therapy: Speech Therapy Training course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This Speech Therapy: Speech Therapy Training course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Main Course: Speech Therapy Course Courses are included in this Speech Therapy Bundle Course Course: Primary Teaching Course: Dyslexia Awareness Course: Nursery Nurse Course: SEN Teaching Assistant Course: ADHD Others Benefits of Speech Therapy: Speech Therapy Course Free 03 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Speech Therapy: Speech Therapy Training Course] Speech Therapy: Speech Therapy Training Industry Experts Designed this Speech Therapy: Speech Therapy Training course into 04 detailed modules. Assessment Method of Speech Therapy Training After completing each module of the Speech Therapy Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Speech Therapy Training After completing the MCQ/Assignment assessment for this Speech Therapy Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Speech Therapy: Speech Therapy Course This Speech Therapy: Speech Therapy course is for anyone who wants to: Gain the skills needed to work in the teaching and child care profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements Speech Therapy: Speech Therapy Course Students who intend to enrol in this Speech Therapy: Speech Therapy Course must meet the following requirements: Speech Therapy: Good command of the English language Speech Therapy: Must be vivacious and self-driven. Speech Therapy: Basic computer knowledge. Speech Therapy: A minimum of 16 years of age is required. Career path Speech Therapy: Speech Therapy Course Compete High provides the most expedient path to learning about Speech Therapy: Speech Therapy, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

Speech Therapy: Components of Normal Speech, Language & Voice and Communication Disorders
Delivered Online On Demand40 hours
£12

Speech Therapy, Primary Teaching, Care and Support for Vulnerable Children, Early Years

By Training Tale

Speech Therapy: Speech Therapy Training Online Embark on a transformative journey with our Speech Therapy: Speech Therapy course, where Speech Therapy: Speech Therapy takes center stage in every module. Explore the intricate nuances of Speech Therapy: Speech Therapy, mastering essential techniques for effective communication enhancement. With Speech Therapy: Speech Therapy as the guiding principle, our Speech Therapy course ensures a comprehensive understanding of speech disorders and their therapeutic interventions. Delve deep into Speech Therapy strategies, equipping yourself with the skills needed to make a difference. This Speech Therapy: Speech Therapy course is more than just a learning experience; it's a pathway to expertise. Elevate your proficiency in Speech Therapy and unlock a world of opportunities. Enroll now and embrace the empowering realm of Speech Therapy: Speech Therapy with confidence! Discover the transformative power of our Speech Therapy: Speech Therapy course, where Speech Therapy: Speech Therapy expertise is woven seamlessly into every aspect of learning. Unleash the potential of Speech Therapy as you delve into specialized modules tailored for comprehensive understanding. With Speech Therapy: Speech Therapy at the forefront, master essential techniques and interventions for effective communication enhancement. Elevate your proficiency with Speech Therapy: Speech Therapy strategies that make a lasting impact. This course is not just about Speech Therapy; it's a holistic journey towards expertise. Enroll now to navigate the dynamic landscape of Speech Therapy confidently. Shape your future with Speech Therapy: Speech Therapy excellence-don't miss this opportunity to advance your skills and make a meaningful difference! Transform lives with our Speech Therapy: Speech Therapy course! Master the art of communication through our Speech Therapy: Speech Therapy program. Unlock the power of Speech Therapy: Speech Therapy techniques for effective interventions. Elevate your skills with our Speech Therapy: Speech Therapy course-your gateway to making a difference. Enroll now and embark on a fulfilling journey in Speech Therapy: Speech Therapy! Why Choose This Speech Therapy: Speech Therapy Course from Us Self-paced Speech Therapy course, access available from anywhere. Speech Therapy Course developed by industry experts. Free PDF certificate as soon as completing the Speech Therapy course. Special Offers of this Speech Therapy: Speech Therapy Course This Speech Therapy: Speech Therapy Course includes a FREE PDF Certificate. Lifetime access to this Speech Therapy: Speech Therapy Course Instant access to this Speech Therapy: Speech Therapy Course Get FREE Tutor Support from Monday to Friday in this Speech Therapy: Speech Therapy Course [ Note: Free PDF certificate as soon as completing the Speech Therapy: Speech Therapy Training course] Speech Therapy: Speech Therapy Training Industry Experts Designed this Speech Therapy: Speech Therapy Training course into 04 detailed modules. Assessment Method of Speech Therapy Training After completing each module of the Speech Therapy: Speech Therapy Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Speech Therapy Training After completing the MCQ/Assignment assessment for this Speech Therapy: Speech Therapy Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Speech Therapy: Speech Therapy Training This Speech Therapy: Speech Therapy Training course is for anyone Requirements Speech Therapy: Speech Therapy Training Students who intend to enrol in this Speech Therapy: Speech Therapy course must meet the following requirements: Speech Therapy: Good command of the English language Speech Therapy: Must be vivacious and self-driven Speech Therapy: Basic computer knowledge Speech Therapy: A minimum of 16 years of age is required Career path Speech Therapy: Speech Therapy Training Compete High provides the most expedient path to learning about Speech Therapy: Speech Therapy Training, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

Speech Therapy, Primary Teaching, Care and Support for Vulnerable Children, Early Years
Delivered Online On Demand3 days
£12

Cupping: Cupping Therapy

By Training Tale

Cupping Therapy: Cupping Cupping Therapy: Cupping Introducing "Cupping Therapy: Unlocking the Healing Power Within" Are you looking for a natural and effective way to alleviate pain, reduce stress, and promote overall wellness? Look no further! Welcome to Cupping: Cupping Therapy course, the comprehensive online course that will empower you to harness the ancient practice of cupping for optimal health and well-being. Unlock the secrets of Cupping with our comprehensive course! Dive deep into the art and science of Cupping, mastering techniques that enhance wellness and vitality. Learn how to apply Cupping therapy effectively, harnessing its power to relieve tension, improve circulation, and promote relaxation. Our expert instructors will guide you through hands-on sessions, ensuring you grasp the nuances of Cupping with confidence. Explore the diverse applications of Cupping, from traditional Chinese medicine to modern holistic practices, and discover its transformative potential for clients and yourself. Enroll now and elevate your practice with the ancient wisdom of Cupping! Don't miss this opportunity to become a Cupping expert! Join our dynamic course and immerse yourself in the world of Cupping therapy. Delve into the history and philosophy behind Cupping, understanding its role in promoting balance and healing. Through interactive lessons and practical demonstrations, you'll develop proficiency in Cupping techniques that yield remarkable results. Whether you're a seasoned therapist or new to the field, our course offers invaluable insights into the therapeutic benefits of Cupping. Elevate your skills, expand your knowledge, and embark on a journey towards mastery in Cupping therapy today! Why Choose This Cupping: Cupping Therapy Course from Us Cupping Course developed by industry experts. Free PDF certificate as soon as completing the Cupping course. Special Offers of this Cupping: Cupping Therapy Course This Cupping: Cupping Course includes a FREE PDF Certificate. Lifetime access to this Cupping: Cupping Course Instant access to this Cupping: Cupping Course Get FREE Tutor Support from Monday to Friday in this Cupping: Cupping Therapy Course Free Courses with Cupping: Cupping Therapy Course 01: Occupational Therapy Course 02: Hot Stone Massage Therapy [ Note: A free PDF certificate will be provided as soon as complete the Cupping: Cupping Therapy course ] Cupping : Cupping Therapy Industry Experts Designed this Cupping: Cupping Therapy course into 06 detailed modules. Course Curriculum of Cupping: Cupping Therapy Module 01: What Is Cupping Therapy Module 02: Cupping Sets Module 03: Cupping Techniques Module 04: Safety Module 05: Treatment of Sports Injuries And Pain Management Module 06: Treatment of Other Conditions. Assessment Method of Cupping Therapy After completing each module of the Cupping: Cupping Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Cupping Therapy After completing the MCQ/Assignment assessment for this Cupping : Cupping Therapy course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Cupping : Cupping Therapy This Cupping: Cupping Therapy course is appropriate for those who are interested in grow up their knowledge and skills in alternative therapies. This Cupping Therapy: Cupping Therapy course is suitable for: Holistic Practitioners Health Professionals Wellness Enthusiasts Individuals Seeking Career Change Requirements Cupping : Cupping Therapy Students who intend to enrol in this Cupping : Cupping Therapy course must meet the following requirements: Cupping: Cupping: Good command of the English language Cupping: Cupping: Must be vivacious and self-driven Cupping: Cupping: Basic computer knowledge Cupping: Cupping: A minimum of 16 years of age is required Career path Cupping : Cupping Therapy Certificates Certificate of completion Digital certificate - Included

Cupping: Cupping Therapy
Delivered Online On Demand
£12

Homeopathy Healing Approaches

By Compliance Central

All in One Bundle Special Discount Offer Homeopathy Healing Approaches offer a desirable, holistic path to wellness. By addressing the root causes and supporting self-healing, it provides a safe and natural alternative for those seeking balance and optimal health. CPD Accredited courses you will get: Course 01: Alternative Medicine - Homeopathy Course 02: Time Management Skills Course 03: Office Skills Our Homeopathy Healing Approaches bundle starts with the basics of Homeopathy Healing Approaches and gradually progresses towards advanced topics. Therefore, each lesson of this Homeopathy Healing Approaches is intuitive and easy to understand. Why would you choose the Homeopathy Healing Approaches course from Compliance Central: Lifetime access to Homeopathy Healing Approaches courses materials Full tutor support is available from Monday to Friday with the Homeopathy Healing Approaches course Learn Homeopathy Healing Approaches skills at your own pace from the comfort of your home Gain a complete understanding of Homeopathy Healing Approaches course Accessible, informative Homeopathy Healing Approaches learning modules designed by expert instructors Curriculum of Course 01: Alternative Medicine - Homeopathy Introduction to Homeopathy Principles and Theories behind the Practice Homoeopathic Remedies Practice of Homeopathy on the Nervous System Practice of Homeopathy on the Respiratory System Practice of Homeopathy on the Circulatory System Practice of Homeopathy on the Digestive System Practice of Homeopathy on the Musculoskeletal System Practice of Homeopathy on The Reproductive Systems Practice of Homeopathy on the Immune System Practice of Homeopathy on the Limbic System Homeopathy for Skin Problems Homeopathy for Children and Women's Health First Aid with Homoeopathic Remedies How to Treat Patients Homoeopathy's Role in Present and Future CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Homeopathy Healing Approaches bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Homeopathy Healing Approaches. It is also great for professionals who are already working in Homeopathy Healing Approaches and want to get promoted at work. Requirements To enrol in this Homeopathy Healing Approaches course, all you need is a basic understanding of the English Language and an internet connection. Career path The Homeopathy Healing Approaches course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Homeopathy. Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Homeopathy Healing Approaches
Delivered Online On Demand11 hours
£12

Enhancing Customer Service Skills

By Online Training Academy

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate from Reed CIQ Approved Customer Service Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Enhancing Customer Service Skills 1:26:04 1: Module 01: Introduction to Customer Service Preview 12:49 2: Module 02: Effective Communication Skills 16:52 3: Module 03: Relationship Building 14:06 4: Module 04: The Right Customer Service Personality 12:12 5: Module 05: Dealing with Customer Complaints 12:22 6: Module 06: Customer Service via Technology 16:43 7: CPD Certificate - Free 01:00 Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Enhancing Customer Service Skills
Delivered Online On Demand1 hour 24 minutes
£12

Hydrotherapy Training

By Online Training Academy

Unlock the secrets of hydrotherapy with our comprehensive training course designed for healthcare professionals and enthusiasts alike. Whether you're looking to expand your therapeutic skills or delve into a new field, our Hydrotherapy Training offers everything you need to know to excel in this rejuvenating practice. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Hydrotherapy Training course, learners will delve into the fundamentals of hydrotherapy, exploring its various applications and benefits. They will gain a solid understanding of human anatomy and physiology as it relates to hydrotherapy practices. The course covers different types of hydrotherapy techniques and their specific uses in treating various health conditions. Learners will explore the physiological effects of hydrotherapy on the body, including its therapeutic impacts. Practical applications focus on hydrotherapy techniques tailored for the shoulder and lower limbs, addressing common issues and promoting recovery. Additionally, the course extends its application to hydrotherapy for animals, providing insights into how these techniques can benefit veterinary care. Overall, learners will acquire comprehensive knowledge and skills in applying hydrotherapy effectively, both for human rehabilitation and animal well-being. Course Curriculum Module 01: Introduction to Hydrotherapy Module 02: Anatomy and Physiology Review Module 03: Types of Hydrotherapy Module 04: Common Conditions Treated With Hydrotherapy Module 05: Effects of Hydrotherapy Module 06: Hydrotherapy for Shoulder and Lower Limb Module 07: Hydrotherapy for Animals Learning Outcomes: Identify various types of hydrotherapy treatments for therapeutic applications. Describe the physiological effects of hydrotherapy on the human body. Apply hydrotherapy techniques specifically for shoulder and lower limb conditions. Recognize common medical conditions treated effectively through hydrotherapy methods. Explain the anatomical structures relevant to hydrotherapy treatments. Explore hydrotherapy applications in veterinary care for different animal conditions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hydrotherapy Training 1:12:34 1: Module 01: Introduction to Hydrotherapy 09:02 2: Module 02: Anatomy and Physiology Review 10:04 3: Module 03: Types of Hydrotherapy 10:56 4: Module 04: Common Conditions Treated With Hydrotherapy 11:09 5: Module 05: Effects of Hydrotherapy 09:32 6: Module 06: Hydrotherapy for Shoulder and Lower Limb 10:10 7: Module 07: Hydrotherapy for Animals 10:41 8: CPD Certificate - Free 01:00 Who is this course for? Physiotherapists looking to enhance treatment options. Sports therapists interested in holistic rehabilitation methods. Veterinarians seeking alternative therapeutic interventions. Healthcare professionals wanting to broaden therapeutic knowledge. Fitness trainers aiming to expand client rehabilitation techniques. Career path Hydrotherapist in a rehabilitation centre. Physiotherapy assistant with hydrotherapy specialization. Sports therapist focusing on hydrotherapy treatments. Veterinary hydrotherapist for animal rehabilitation. Aquatic therapist in healthcare settings. Hydrotherapy technician in a wellness centre. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Hydrotherapy Training
Delivered Online On Demand2 minutes
£12