3780 Counselling courses delivered On Demand

Learn professional office skills and become prepared for a successful career in the corporate world. This course will teach you all the office skills you need to become a shining star employee in any job. Being good at your job means more than just knowing how to do one thing; it means being well-organised, well-put-together, well-spoken and well-skilled at using the fundamental tools and software the business world relies upon. So having mastery over things like the MS Office suite, knowing how to organise meetings properly, understanding how to communicate with colleagues professionally and managing time effectively all fall under the office skills category. From this course, you will learn all of that plus some more. The course will give you the fundamental skills that every employer looks for in employees- no matter the industry. So, gain some evergreen skills and earn a certificate that'll help you get your foot in the door to new jobs and opportunities; enrol in the course now, and we'll see you in class. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Decision Making and Critical Thinking - CPD Accredited course, you will qualify for the CPD certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD

Learn professional office skills and become prepared for a successful career in the corporate world. This course will teach you all the office skills you need to become a shining star employee in any job. Being good at your job means more than just knowing how to do one thing; it means being well-organised, well-put-together, well-spoken and well-skilled at using the fundamental tools and software the business world relies upon. So having mastery over things like the MS Office suite, knowing how to organise meetings properly, understanding how to communicate with colleagues professionally and managing time effectively all fall under the office skills category. From this course, you will learn all of that plus some more. The course will give you the fundamental skills that every employer looks for in employees- no matter the industry. So, gain some evergreen skills and earn a certificate that'll help you get your foot in the door to new jobs and opportunities; enrol in the course now, and we'll see you in class. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Unconscious Bias Module 02: Bias: Origins Module 03: Types of Unconscious Biases in the Workplace Module 04: Avoiding the Unconscious Biases at Workplace Module 05: Biases and Perception Module 06: Individual and Structural Interventions Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Unconscious Bias Training - CPD Accredited course, you will qualify for the CPD certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD

Recruitment remains a vital function within any organisation, shaping the workforce and driving success. This course offers a clear and structured insight into the recruitment process, covering essential models and effective methods used by professionals today. Participants will explore key aspects of human resource management, gaining an understanding of how recruitment fits into wider organisational goals. The course also highlights contemporary challenges and vital skills necessary to attract, assess, and select the right candidates with confidence. With a focus on modern recruitment techniques, this course includes a detailed look at virtual interviewing, reflecting the growing trend towards digital hiring practices. Additionally, it addresses effective employee on-boarding to ensure new hires settle smoothly and contribute quickly. Delivered entirely online, this course provides a flexible, accessible way to enhance recruitment knowledge and capabilities, making it ideal for HR professionals, hiring managers, or anyone involved in talent acquisition looking to refine their approach and improve outcomes. Course Curriculum: Module 01: Introduction to Recruitment Process Model Module 02: Recruitment Method Module 03: Human Resource Management Module 04: Key Skills and Issues in Recruitment Module 05: Virtual Interviewing Module 06: Employee On-Boarding Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Recruitment - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment - CPD Accredited training.

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Speaking in front of people, large crowds, in particular, is usually perceived as the most stressful experience imaginable. The contents in this course have designed to help you, or anyone for that matter, convey your ideas and messages to either one person, or a large group in just about any setting. Public speaking and presentation will always be part of your life, especially when you become a professional and you have to do lots of presentations and speaking. In this course, you will be able to learn how to overcome your fear of public speaking. This course will also help you identify your purpose and know how to set your goals in public speaking and presentation. You always have to remind yourself that you need to be able to know how to start and finish. You will also learn in this course how to prepare your visual aids to help you in your presentations. Who is the course for? Professionals who are having hard time to express themselves in public People who have an interest in Public Speaking Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Career Path: The Diploma in Presentation Skills is a useful qualification to possess to people who are having a hard time speaking in public or giving public speeches. Introduction Introduction 00:30:00 Day-1 Identifying your purpose 00:15:00 Preparing your speech 00:30:00 Preparing your visual aids 01:00:00 Creating a mock presentation 00:30:00 Day 2 Eliminate stage fright and build your self confidence 01:00:00 Incorporating your personality into your presentation 01:00:00 Extra stuff you need to help you convey a high-impact message 01:00:00 Day-3 Surveying the audience 00:30:00 The all important Q&A session 00:30:00 Getting your audience engaged 01:00:00 Items of preparation prior to your presentation 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In today’s interconnected business landscape, understanding cultural differences is essential for effective communication and collaboration. The Cross-Cultural Awareness Training course offers a clear pathway to recognising and appreciating the subtle nuances that influence interactions across diverse cultures. From identifying communication styles to exploring cultural values, this course provides valuable insights that help foster respectful and productive relationships in any professional environment. This course is designed to enhance your ability to work confidently within multicultural teams and global organisations. You will explore key concepts such as cross-cultural communication, corporate cultural awareness, and managing culturally diverse teams, all through a focused and accessible online format. Whether you are a team leader, manager, or simply eager to broaden your cultural understanding, this training supports the development of essential skills to navigate cultural complexities with sensitivity and confidence. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working with and Managing a Culturally Diverse Team Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Cross-Cultural Awareness Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Cross-Cultural Awareness Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cross-Cultural Awareness Training - CPD Accredited training.

Our Fundraising - CPD Accredited Course offers individuals a robust understanding of the fundraising sector, focusing on essential strategies, key techniques, and the ethical considerations involved. This course is designed to help you navigate the increasingly important world of fundraising, whether you're new to the field or looking to refine your knowledge. With a detailed exploration of various fundraising methods, the course ensures you gain insight into the effective planning, management, and delivery of fundraising campaigns. By the end of the course, you will have a clear grasp of the vital principles and the tools necessary for success. This course is a must for anyone aiming to advance their career in the non-profit sector or expand their professional expertise in fundraising. Throughout the course, learners will gain the knowledge to assess fundraising opportunities, design donor engagement strategies, and understand the financial and regulatory aspects of fundraising. Upon successful completion, you will receive CPD accreditation, a valuable addition to your professional qualifications. Whether for career progression or personal interest, this course will help you build a solid foundation in fundraising principles, enabling you to approach your role with confidence and skill. Course Curriculum: Module 01: Introduction to Fundraising Module 02: Hiring and Training Development Staff Module 03: The Fundraising Cycle Module 04: Establishing Governance Module 05: Managing Budget, Taxes and Accounting Module 06: Fundraising Sources Module 07: Arranging Successful Fundraising Events Module 08: Marketing, Public Relations and Communications Module 09: Tools and Resources that Can Help in Fundraising Module 10: Crowdfunding Module 11: The Organisation and Use of Volunteers Module 12: Risk Management Module 13: Legal Responsibilities Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Fundraising - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 15 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Fundraising - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Fundraising - CPD Accredited training.

Learn professional office skills and become prepared for a successful career in the corporate world. This course will teach you all the office skills you need to become a shining star employee in any job. Being good at your job means more than just knowing how to do one thing; it means being well-organised, well-put-together, well-spoken and well-skilled at using the fundamental tools and software the business world relies upon. So having mastery over things like the MS Office suite, knowing how to organise meetings properly, understanding how to communicate with colleagues professionally and managing time effectively all fall under the office skills category. From this course, you will learn all of that plus some more. The course will give you the fundamental skills that every employer looks for in employees- no matter the industry. So, gain some evergreen skills and earn a certificate that'll help you get your foot in the door to new jobs and opportunities; enrol in the course now, and we'll see you in class. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: What is Sexual Harassment? Module 02: Types of Sexual Harassment Module 03: Recognising Sexual Harassment in the Workplace Module 05: How to Deal with Sexual Harassment in the Workplace? Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Sexual Harassment in the Workplace (SHWT) - CPD Accredited course, you will qualify for the CPD certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD

Workplace Stress Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Workplace Stress Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 03 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Defining Stress Defining Stress 00:16:00 Module 02: Responses of the Nerves Responses of the Nerves 00:21:00 Module 03: Stress at Workplace Stress at Workplace 00:17:00 Module 04: Personality and Stress Personality and Stress 00:16:00 Module 05: Managing Stress at Work Managing Stress at Work 00:17:00 Module 06: Personal Stress Management Personal Stress Management 00:24:00 Module 07: Work-Life Balance Work-Life Balance 00:21:00

Overview Overcoming OCD with Mindfulness & CBT Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Overcoming OCD with Mindfulness & CBT Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Overcoming OCD with Mindfulness & CBT Introduction 00:01:00 Course Outline 00:03:00 What is Mindfulness? 00:03:00 Basic Concept of Mindfulness 00:07:00 Cognitive Therapy 00:04:00 Behavioral Therapy 00:05:00 Obsessive Cycle 00:02:00 Acceptance 00:02:00 Assessment 00:03:00 Action 00:01:00 Nature of Thoughts 00:03:00 Cognitive Theory of Emotional Problems 00:03:00 Compulsion & Impairment 00:03:00 How did you develop OCD? 00:03:00 Psychological Vulnerabilities 00:05:00 Triggering Events 00:03:00 Probability & Awfulness 00:03:00 Superstition & Magical Thinking 00:02:00 Not trusting your sense 00:04:00 The Vicious Flower 00:02:00 Understanding your problem 00:04:00 Rumination & Religion 00:04:00 Starting to tackle your problem 00:03:00 Break Free from OCD 00:03:00 Choosing to Change 00:03:00 Mental Disorders 00:04:00 Family & Friends 00:05:00 Life After OCD 00:03:00 Conclusion 00:02:00