Harpenden

<p>Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment.</p><p>Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation.</p><p>This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome.</p>This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will:<ul><li>Know their key relationships and the strength of those relationships</li><li>Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths</li><li>Understand what is important to you and your key stakeholders</li><li>Know how motivational value systems can influence behaviour</li><li>Tailor your communication style to match that of your opposite party</li><li>Know conflict strategies to resolve conflict in others</li><li>Learn to be more assertive when challenging</li><li>Achieve key personal, departmental and organisational objectives</li></ul><section>
                    <h3>1 Where are you now?</h3><ul><li>How effective are your current working relationships?</li><li>Can I work effectively without the input from others?</li><li>Who do you need to be a success?</li></ul> <h3>2 The Strengths Deployment Inventory (SDI)</h3><ul><li>Completion of the SDI questionnaire</li><li>An understanding of the theory</li><li>A 'trip around the triangle'</li><li>Predicting relationship interaction</li><li>Your scores and what they mean in your relationships</li></ul> <h3>3 Conflict theory</h3><ul><li>What is conflict?</li><li>The 3 flags of conflict</li><li>What are your conflict triggers?</li><li>Your conflict scores plotted</li><li>The conflict sequence</li></ul> <h3>4 Conflict resolution strategies</h3><ul><li>Early warning signs</li><li>Most productive behaviours</li><li>Least productive behaviours</li><li>Preventable / unwarranted conflict</li><li>Review of the dynamic triangle</li><li>Review of the day, personal learning and action planning</li></ul> 


                </section>

The In House Training Company

Conflict Resolution

Team Building

Counselling Skills

Conflict Management

Organisational Skills

Management Skills

Conflict management (In-House)

<p>The 'golden rule' of negotiation is simple - don't!</p><p>But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms.</p><p>Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it.</p><p>Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement?</p><p>This programme will help them master the six fundamentals of closing better business:</p><p>Manage all these elements well and you will win more business, more profitably.</p>This course will help participants:<ul><li>Negotiate from a position of partnership, not competition</li><li>Deal more effectively and profitably with price objections</li><li>Identify and practise successful sales negotiating skills</li><li>Identify strengths and weaknesses as a sales negotiator</li><li>Understand different types of buyer behaviour</li><li>Learn to recognise negotiating tactics and stances</li><li>Apply a new and proven structure to their business negotiations</li><li>Identify and adapt for different behavioural styles</li><li>Be alert to unconscious (non-verbal) communication</li><li>Prepare and present a proposal at a final business negotiation stage</li><li>Project confidence and exercise assertiveness in all sales negotiations</li></ul><section>
                    <h3>1 Planning for successful business negotiations</h3>This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved.<p><em>Session highlights:</em></p><ul><li>What kind of a negotiator are you?</li><li>Negotiation skills self-assessment and best practice</li><li>How to establish roles and responsibilities for both parties</li><li>How to identify and set objectives for both buyer and seller</li><li>How to research and establish the other person's position (business negotiation stance)</li></ul> <h3>2 How to structure your negotiations</h3>This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'.<p><em>Session highlights:</em></p><ul><li>Learn and apply a formal structure to use when negotiating</li><li>How to establish short- and longer-term objectives and opportunities</li><li>How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations</li><li>Understanding of basic legal and organisational requirements</li></ul> <h3>3 Verbal negotiation skills</h3>This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present.<p><em>Session highlights:</em></p><ul><li>How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills</li><li>How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions</li><li>How best to propose and suggest ideas, using drawing-out skills</li></ul> <h3>4 Non-verbal negotiation skills</h3>This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way.<p><em>Session highlights:</em></p><ul><li>Gaining rapport and influencing unconsciously</li><li>Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result</li><li>Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals)</li><li>Recognising that business negotiations are precisely structured and agreements gained incrementally</li></ul> <h3>5 Proposing and 'packaging'</h3>This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer.<p><em>Session highlights:</em></p><ul><li>How to identify the key variables that can be negotiated</li><li>The power and use of 'authority' within your negotiations</li><li>How to structure and present your proposal, ideas or quotation to best effect</li><li>The importance of when and how to identify and influence buyer's objections</li></ul> <h3>6 Dealing with price</h3>This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential.<p><em>Session highlights:</em></p><ul><li>The three reasons that people will pay your asking price</li><li>How to set price in a competitive market</li><li>The key differences between selling and negotiating</li><li>Ten ways to present price more effectively and persuasively</li></ul> <h3>7 Getting to 'Yes': tactics and strategies</h3>There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations.<p><em>Session highlights:</em></p><ul><li>How to negotiate price and reduce discounting early in the process</li><li>How to recognise negotiating tactics and strategies in your customer or supplier</li><li>Key strategies, techniques and tactics to use in negotiation</li><li>The importance of follow-through and watching the details</li><li>How to deal with stalled business negotiations or competitor 'lock-out'</li></ul> <h3>8 Case studies and review</h3>This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session.<p><em>Session highlights:</em></p><ul><li>Case studies</li><li>Question and answer</li><li>Planning worksheet</li><li>Negotiation 'toolkit' and check-list</li></ul> <h3>9 Personal action plans</h3><em>Session highlights:</em><ul><li>Identify the most important personal learning points from the programme</li><li>Highlight specific actions and goals</li><li>Flag topics for future personal development and improvement</li></ul> 


                </section>

Negotiation Skills

Meeting Skills

Business Communication Skills

Negotiation

Presentation Skills

Advanced sales negotiation skills (In-House)

<p>This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills.</p><section>
                    DAY ONE <h3>1 Can you succeed by yourself?</h3> <h3>2 Relationship awareness theory</h3> <h3>3 The Strengths Deployment Inventory / Your FACET5 profile</h3> <h3>4 Building rapport</h3> <h3>5 Influencing power bases</h3> <h3>6 Active listening</h3> <h3>7 Building your personal internal network</h3> <h3>8 Perceptions</h3> <h3>9 Your brand</h3> DAY TWO <h3>3 Preparing for conflict</h3> <h3>2 The negotiation conversation</h3> <h3>1 Your stakeholders and what they want from you</h3> <h3>4 Influencing others</h3> <h3>5 Your communication approaches for success</h3> <h3>6 Emotional Intelligence</h3> <h3>7 The trust model</h3> <h3>8 Knowing your outcomes</h3> 


                </section>

Influence Skills

Influencing Skills

Building successful working relationships (In-House)

<p>Maximising the team's sales capability is the key aim for any sales manager. When sales people struggle to hit their targets, it falls to the sales manager to provide support and help colleagues to find their way again.</p><p>One of the most effective techniques for sales managers to improve and maintain sales performance is by providing live sales coaching.</p><p>Sales coaching encourages sales people to find their own solutions and take responsibility for their own development.</p>This course will help participants:<ul><li>Develop people to fulfil their sales potential</li><li>Provide motivational feedback</li><li>Identify strengths and weaknesses of their team members</li><li>Understand personal learning styles</li><li>Identify and adapt for different personality styles</li><li>Prepare and conduct on-the-job observations</li><li>Motivate sales people to greater performance</li></ul><section>
                    <h3>1 How is sales coaching different from sales training?</h3><ul><li>What is coaching?</li><li>Discover how coaching empowers sales people</li><li>Learn the best time to use sales coaching</li><li>Decide which people should be coached first</li><li>Creating a development plan</li></ul> <h3>2 Understanding learning, behavioural and communication styles</h3><ul><li>Use practical tools to help you assess individual styles</li><li>Tap into the essence and energy of the person you are developing</li><li>Understand your own learning, behavioural and communication preferences</li><li>Develop a strategy to adopt for each member of your team</li><li>Discover what motivates you and your salespeople to perform</li><li>Appreciate how this knowledge will improve your sales conversion</li></ul> <h3>3 Using the GROW coaching model</h3><ul><li>Learn the secrets of a successful coaching session</li><li>Discover the importance of SMART objectives and instructions</li><li>Understand and capture what coachees are currently doing right</li><li>Develop their problem-solving and decision-making skills</li><li>Help your colleagues crystalise their plans and actions</li><li>Provide follow-up opportunities to embed the learning</li></ul> <h3>4 Giving motivational feedback</h3><ul><li>Understand why effective feedback is so powerful in sales</li><li>Learn key models for motivational feedback</li><li>Discover how to manage and structure more difficult conversations</li><li>Understand the power of positive reinforcement</li><li>Encourage sales people to coach and support colleagues</li></ul> <h3>5 Putting it into practice</h3><ul><li>Use realistic scenarios to provide opportunities for practice</li><li>Discover what it feels like to be coached</li><li>Receive immediate feedback on your coaching style</li><li>Share common performance issues with fellow sales managers</li><li>Create a personal development plan</li></ul> <h3>6 Preparing on-the-job observations and joint visits</h3><ul><li>Build a strategy for coaching and team development</li><li>Prepare an observation template for effective coaching</li><li>Learn the key elements of preparation for your next coaching session</li><li>Agree common areas to focus on with coachees</li></ul> <h3>7 Action planning</h3><ul><li>Personal action plans</li></ul> 


                </section>

Coaching & Consulting Business

Coaching Skills

Life Coaching

Life Coach Training

Coaching

Coaching skills for sales (In-House)

<p>Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them.</p><p>The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy.</p><p>This programme will give your team the skills to:</p>This course will help participants:<ul><li>Understand why people buy - and how that makes it easier to sell</li><li>Manage the sales process better</li><li>Steer their sales calls to a more positive outcome</li><li>Recognise - and respond to - customer buying signals</li><li>Meet and overcome objections</li><li>Choose the most appropriate techniques for closing with confidence</li><li>Enhance their resilience</li><li>Improve their communication skills on the telephone</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Aims and objectives</li><li>Overview</li><li>Self-appraisal of current skills and development areas</li></ul> <h3>2 The sales approach</h3><ul><li>What selling means</li><li>Why selling is like nature</li></ul> <h3>3 The telephone as an instrument of communication</h3><ul><li>Qualities of the telephone</li><li>How telephone communication differs from face-to-face</li><li>Advantages and drawbacks of the telephone</li><li>How to optimise selling over the telephone</li><li>Communication techniques to help you stand out from the crowd</li></ul> <h3>4 Creating a relationship</h3><ul><li>Professional telephone etiquette</li><li>Building a rapport</li><li>Connecting with the customer so that they feel you are on the same wavelength</li></ul> <h3>5 The structure of a sales call</h3><ul><li>Opening the call - creating a positive first impression</li><li>Effective questioning to gather information and establish need</li><li>Identifying and presenting the features and benefits of the product or service</li><li>Matching the benefits to customers' needs</li><li>Recognising and responding to buying signals</li><li>Anticipating, meeting and overcoming objections</li><li>Closing the sale and asking for the order - different closing techniques</li><li>The importance of testimonials - how to obtain them and when to use them</li></ul> <h3>6 Listening skills</h3><ul><li>The challenges of accurate listening</li><li>How to enhance listening skills</li><li>Ensuring the customer feels heard and understood through empathetic listening</li></ul> <h3>7 Shaping and using a script</h3><ul><li>Developing a script to increase levels of confidence</li><li>Leaving the door open</li></ul> <h3>8 Managing the campaign</h3><ul><li>Organisation and call planning</li><li>Identifying your target market group</li><li>Planning who and when to call</li><li>Logging constructive information</li></ul> <h3>9 Personal management</h3><ul><li>The importance of persistence</li><li>Is there a time to back off?</li><li>Stamina - optimising energy levels</li><li>Bouncing back</li></ul> <h3>10 Practising the new information</h3><ul><li>Pulling the details together</li><li>Practising in a supportive environment</li></ul> <h3>11 Action planning</h3><ul><li>Personal learning summary and action plan</li></ul> 


                </section>

Professional Selling Skills (PSS)

Sales Management

Telesales

Teaching & Training

Telephone Sales - outbound (In-House)

<p>This is an essential programme for any member of staff whose role requires a high level of attention to detail. The focus is specifically on the handling of text and data, whether at the input stage or when collating information into reports and documents for use by others.</p><p>The session looks at both prevention and cure. For 'prevention', it focuses on understanding how common errors occur and on developing an awareness of the factors which influence our level of attentiveness. It introduces key psychological theories around attentiveness including the 'capacity' and 'bottleneck filter' models. And it looks at how working styles can affect attention to detail.</p><p>For 'cure', the programme looks at how to minimise the effect of stress on concentration as well as introducing a number of tools and techniques for promoting accuracy - at both the input and the checking stages. Particular attention is paid to proof-reading techniques.</p>By the end of the session, participants will:<ul><li>Appreciate why errors occur</li><li>Understand how stress and other factors can affect focus and accuracy</li><li>Know how to improve accuracy and reduce errors when handling text and data</li><li>Be able to proof-read text and number-based documents more accurately</li></ul><section>
                    <h3>1 The importance of accuracy</h3><ul><li>The impact of mistakes</li><li>Why accuracy is so important</li><li>Main reasons why errors occur</li></ul> <h3>2 Attentiveness theory</h3><ul><li>The 'capacity' and 'bottleneck filter' models</li><li>Selective attention</li><li>Chunking - big picture / little picture</li></ul> <h3>3 Preparing for accuracy</h3><ul><li>Working styles - how they affect detail-orientation</li><li>Identifying and minimising the impact of stress on concentration</li></ul> <h3>4 Practical strategies</h3><ul><li>How to improve accuracy and reduce errors when inputting text</li><li>Managing interruptions and distractions</li><li>Proofing text and numbers</li></ul> 


                </section>

Office Skills & Productivity

Study Skills

Analytical Skills

Accuracy Skills (In-House)

<p>Effective communication is a skill. This half-day workshop is very interactive - participants can practise their communication skills in a positive, supportive environment.</p><section>
                    <h3>1 Welcome, introductions and objectives</h3><ul><li>The definition of effective communication</li><li><em>Exercise: sending a message</em></li></ul> <h3>2 Verbal communications</h3><ul><li>Effective communicators - who are they? What skills or attributes do they have?</li><li>Listening skills, clear use of words, presence, eye contact, body language</li></ul> <h3>3 How good a listener are you?</h3><ul><li><em>Exercise: listening skills questionnaire and evaluation</em></li></ul> <h3>4 Impact versus intent - what did you really mean to say?</h3><ul><li>Attitudes influence behaviour and behaviour breeds behaviour</li><li><em>Exercise: 'I never said she stole money'</em></li><li>The need to avoid misunderstanding or misinterpretation</li></ul> <h3>5 The 5 key principles to effective communication</h3><ul><li><em>Exercise: 'What would you say?'</em></li></ul> <h3>6 Written communication</h3><ul><li>What makes an effective written communication?</li><li>Kipling's 6 Honest Men: who, what, where, when, why and how</li><li>Planning to write an email</li></ul> <h3>7 Fuzzy meanings</h3><ul><li>Probabilities for misunderstandings and misinterpretations</li></ul> <h3>8 Practical exercise</h3><ul><li>Hone written communication skills and put into practice hints and tips from the session</li></ul> <h3>9 Review of key learning points and objectives</h3> 


                </section>

Workplace Communication

Communication Skills

Communication skills (In-House)

<p>This workshop-based bite-size will provide space to explore some practical tools and ideas on how to be more resilient when faced with challenging and tough situations.</p><p>There is an opportunity to do a self assessment and bring it to the day as a means to identify areas to work on and begin to master skills that will enhance resilient thinking. There will be time to explore what resilience is and understand the range of practical tools and techniques available that can be used beyond the workshop itself.</p>By the end of the workshop participants will be able to:<ul><li>Discuss and evaluate their personal strengths and areas for development in being more resilient at work</li><li>Understand what resilience involves and how to identify and challenge their own beliefs that undermine resilience</li><li>Understand the four aspects of resilience - confidence, adaptability, building support and maintaining a clear perspective</li><li>Understand how to use resiliency tools to help to cope better with the challenge of change</li><li>Review and evaluate their learning and have an action plan to take back and implement in the workplace</li></ul><section>
                    <h3>1 Welcome, introductions and objectives</h3><ul><li>Breaking the ice</li></ul> <h3>2 Identifying current challenges in relation to work</h3><ul><li>How we handle these challenges</li></ul> <h3>3 Defining resilience and how and why it helps our personal effectiveness and thinking</h3> <h3>4 Resilience skills and how to develop them</h3> <h3>5 Learning a resilience tool that promotes new ways of thinking / working</h3> <h3>6 Review and evaluation of learning</h3><ul><li>Action planning</li></ul> 


                </section>

Personal Development

Emotional Resilience

Mental Resilience

Mental Health At Work

Resilience

Personal resilience (In-House)

<p>This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone.</p><p>When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business.</p><p>This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties.</p><p>The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales:</p><p><b>I</b>nitial impressions</p><p><b>N</b>eeds of the customer</p><p><b>B</b>ring them with you</p><p><b>O</b>pen up the conversation</p><p><b>U</b>nderstand the triggers</p><p><b>N</b>arrow down the solutions</p><p><b>D</b>ecision time!</p><p>The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity!</p>This programme will help participants:<ul><li>Create the perfect interaction with any customer making contact by telephone</li><li>Make every call count</li><li>Build rapport quickly in any situation</li><li>Handle difficult calls and challenging people</li><li>Create sustainable and profitable relationships</li><li>Increase your sales conversions</li></ul><section>
                    <h3>1 The inbound sales process</h3><ul><li>Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them</li></ul> <h3>2 Engaging with the customer</h3><ul><li>Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future</li></ul> <h3>3 Questioning and listening skills for gathering information</h3><ul><li>Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need</li></ul> <h3>4 Overcoming objections and excuses</h3><ul><li>If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions</li></ul> <h3>5 Gaining commitment and ending the call</h3><ul><li>Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close</li></ul> <h3>6 Dealing with difficult and challenging situations</h3><ul><li>The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding</li></ul> <h3>7 Action plans</h3><ul><li>Course summary and presentation of action plans</li></ul> 


                </section>

Dealing With Difficult Customers

Telephone sales - inbound (In-House)

<p>This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work.</p>This programme will help participants to:<ul><li>Understand debtors and communicate with them effectively</li><li>Improve their telephone and writing skills</li><li>Appreciate the key legal issues</li><li>Track down 'gone-aways'</li><li>Improve their collection rates</li></ul><section>
                    <h3>1 Giving credit and collecting debts</h3><ul><li>The benefits when you get it right</li><li>The cost of getting it wrong</li></ul> <h3>2 Analysing yourself</h3><ul><li>The importance of making the right 'first impression'</li><li>Assessing your own personal communication style and how this affects your results</li><li>How do you (or might you) look in the debtor's eyes? What would you like to change?</li></ul> <h3>3 Analysing your debtors</h3><ul><li>Types of debtor<ul><li>The delaying debtor</li><li>The genuine debtor</li><li>The cashflow or hardship problem debtor</li><li>The ones who never intended to pay</li></ul></li><li>Spot the most common reasons and excuses for non-payment - and learn how to deal<br />with them</li></ul> <h3>4 Understanding debt recovery and the law</h3><ul><li>Data protection issues</li><li>County Court suing enforcement methods</li><li>Human rights and debt recovery</li><li>Retention of title matters</li></ul> <h3>5 Telephone skills for debt recovery</h3><ul><li>A 7-point plan which works every time</li><li>Learning by example: listening to and analysing some pre-recorded (or live) collection calls<ul><li>What was done well?</li><li>What should have been done differently?</li><li>Did the collector recognise opportunities?</li><li>Did the collector create opportunities where seemingly none existed?</li><li>Did the collector negotiate well or not at all?</li></ul></li></ul> <h3>6 Writing skills for debt recovery</h3><ul><li>Key phrases to avoid</li><li>What to include</li><li>A sample letter which gets results in over 90% of cases</li></ul> <h3>7 Tracking down the 'gone aways'</h3><ul><li>A unique debtor-tracing plan</li><li>Why spend money on external tracers when you can find those 'gone away' debtors for<br />yourself?</li></ul> <h3>8 Course review</h3><ul><li>The traps to avoid</li><li>Key personal learning points</li></ul> 


                </section>

Credit Control

Legal Practice Course (LPC)

Trainers Course

Credit Controller

Practical Accounting

Credit control and debt recovery - practical issues (In-House)

Overview of Counselling Skills Training
Counselling is a powerful tool to help people overcome challenges and live happier, more fulfilling lives. In today's fast-paced and often stressful world, counselling is more important than ever. The counselling industry in the UK is increasing, with more and more people seeking professional help to deal with a wide range of issues, including mental health problems, relationship difficulties, and workplace stress. 

Join our Counselling Skills Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Counselling Skills Training course has everything you need to get a great start in this sector.
Improving and moving forward is key to getting ahead personally. The Counselling Skills Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now!
This Counselling Skills Training Course will help you to learn:
Learn strategies to boost your workplace efficiency.
Hone your skills to help you advance your career.
Acquire a comprehensive understanding of various topics and tips.
Learn in-demand skills that are in high demand among UK employers
This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Counselling Skills Training. Enrol today and complete the course to achieve a certificate that can change your career forever.
Details
Perks of Learning with IOMH
One-To-One Support from a Dedicated Tutor Throughout Your Course.
Study Online — Whenever and Wherever You Want.
Instant Digital/ PDF Certificate.
100% Money Back Guarantee.
12 Months Access.
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion – Digital / PDF Certificate
After completing the Counselling Skills Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99.

Certificate of Completion – Hard copy Certificate
You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
Inside the UK: £3.99
International: £10.99
Who Is This Course for?
This Counselling Skills Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. 
On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education.
Requirements
You don’t need any educational qualification or experience to enrol in the Counselling Skills Training course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
The certification and skills you get from this Counselling Skills Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Course Curriculum

Counselling Skills Training		
	Module 1: Counselling and Counsellors	00:15:00
	Module 2: Theories and Models of Counselling (Part 1)	00:17:00
	Module 3: Theories and Models of Counselling (Part 2)	00:21:00
	Module 4: Legal, Cultural and Ethical Issues in Professional Counselling	00:17:00
	Module 5: Forms of Psychotherapy	00:23:00
	Module 6: Engaging and Assessing the Patients	00:18:00
	Module 7: Helping the Client in Crisis	00:13:00
	Module 8: Crisis Intervention	00:13:00
	Module 9: Low Intensity CBT Treatment	00:15:00
	Module 10: Medication and Therapy in the Treatment of Mental Illness	00:23:00
	Module 11: Communication Skills and Empathy in Counselling	00:20:00
Assignment		
	Assignment - Counselling Skills Training	00:00:00


IOMH - Institute of Mental Health

Psychological Wellbeing Practitioner

Professional Skills Course (PSC)

Counselling

Psychological Skills

Counselling Skills Training

General Admission

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					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Counselling Skills and Psychotherapy training course. This Counselling Skills and Psychotherapy course for Consistent Profits has been specially designed to help learners gain a good command of Counselling Skills and Psychotherapy, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this Counselling Skills and Psychotherapy course, you will gain a theoretical understanding of Counselling Skills and Psychotherapy and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this Counselling Skills and Psychotherapy training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 1: Counselling and Counsellors </strong></td>
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					<td>Counselling and Counsellors</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Module 2: Theories and Models of Counselling (Part 1)</strong></td>
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					<td>Theories and Models of Counselling (Part 1)</td><td><span>🕐 00:14:00</span></td>
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					<td colspan="4"><strong> Module 3: Theories and Models of Counselling (Part 2) </strong></td>
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					<td>Theories and Models of Counselling (Part 2)</td><td><span>🕐 00:18:00</span></td>
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					<td colspan="4"><strong>Module 4: Legal, Cultural and Ethical Issues in Professional Counselling </strong></td>
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					<td>Legal, Cultural and Ethical Issues in Professional Counselling</td><td><span>🕐 00:17:00</span></td>
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					<td>Forms of Psychotherapy</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 6: Engaging and Assessing the Patients </strong></td>
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					<td>Engaging and Assessing the Patients</td><td><span>🕐 00:19:00</span></td>
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					<td>Low Intensity CBT Treatment</td><td><span>🕐 00:14:00</span></td>
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					<td>Medication and Therapy in the Treatment of Mental Illness</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 11: Communication Skills and Empathy in Counselling </strong></td>
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					<td>Communication Skills and Empathy in Counselling</td><td><span>🕐 00:19:00</span></td>
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					<td>Mock Exam - Counselling Skills and Psychothertapy</td><td><span>🕐 00:20:00</span></td>
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Skill Up

Psychology Counselling

Centre for Counselling & Psychotherapy Training (CCPT)

Christian Counselling

Develop your counselling skills and explore the realm of psychotherapy in our transformative course. Gain invaluable tools to help others and advance professionally.

Counselling Skills and Psychotherapy

<p>Delve into the Level 2, 4, 6 Counselling Skills's principles   Obtain the abilities required to raise your competence in this Level 2, 4, 6 Counselling Skills field   Get a grasp of level 2,4,6 with a certificate of level 6 knowledge   All with this Imperial Academy's all-inclusive Level 2, 4, 6 Counselling Skills course.</p> <p>Enrol now to gain different level Level 2, 4, 6 Counselling Skills knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed Level 2, 4, 6 Counselling Skills training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed Level 2, 4, 6 Counselling Skills course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Level 2, 4, 6 Counselling Skills. The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in the Level 2, 4, 6 Counselling Skills sector.</p> <p><strong>This skill building </strong><strong>Level 2, 4, 6 Counselling Skills training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>Level 6 CPD Certifications (PDF and Hard Copy) with level 2,4,6 knowledge</li><li>24/7 Tutor Support</li></ul><p>This online Level 2, 4, 6 Counselling Skills course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Level 2, 4, 6 Counselling Skills as you move through the modules of this course and learn about its key ideas, including things like  </p><h2>
        
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    </h2>

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                                        150 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of Level 2, 4, 6 Counselling Skills, you should take this course. Anyone working in the Level 2, 4, 6 Counselling Skills sector, whether they are a novice or a pro, would benefit from comprehending the Level 2, 4, 6 Counselling Skills issues to solve them. This Level 2, 4, 6 Counselling Skills program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
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        <div>Requirements</div>
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                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
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        <div>Career path</div>
    </h2>

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                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field.</p> 
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Imperial Academy

Level 6 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 2, 4, 6 Counselling Skills

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Counselling Skills Training Diploma&nbsp;</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discover the world of counselling with our Counselling Skills Training Diploma. Explore counselling theories, develop empathy, and become a proficient communicator, preparing you for a fulfilling role as a counsellor.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Counselling Skills Training Diploma course is a power pack for people who want a basic idea about counselling. Here, you will gain an in-depth understanding of the role and responsibilities of counsellors, including the ethical and legal considerations that guide their practice. You will also learn different counselling theories and models, including Psychoanalytic Theory, Client-Centred Counselling, Transactional Analysis, Neuro-Linguistic Programming, etc.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also become familiar with relevant mental health legislation and counselling ethics. Counselling is a value-adding service. Therefore, this Counselling Skills Training Diploma course will teach you the core values of counselling and enable you to provide empathetic and client-centred support. Moreover, this course will make you a capable individual who can differentiate and apply counselling techniques in various specialised fields such as couple and family counselling, career counselling, and mental health counselling.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Proper engagement and assessment are crucial in the counselling process. Thus, in this Counselling Skills Training Diploma course, you will acquire the skills to engage with clients effectively, build trust, and conduct thorough assessments to understand your client&rsquo;s needs and challenges better. Communication skills are the key to providing a top-notch counselling service. So, in this course, you will learn to develop exceptional communication skills, including active listening, effective communication techniques, overcoming barriers to empathy, and facilitating meaningful connections with your clients.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in our Counselling Skills Training Diploma now and take the first step towards a fulfilling career where you can make a difference.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Counselling Skills Training Diploma&nbsp;Course Curriculum</span></strong><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">&nbsp;</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Counselling and Counsellors &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Theories and Models of Counselling (Part 1) &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Theories and Models of Counselling (Part 2) &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Legal, Cultural and Ethical Issues in Professional Counselling &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Forms of Psychotherapy &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Engaging and Assessing the Patients &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Helping the Client in Crisis &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Crisis Intervention &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Low Intensity CBT Treatment &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Medication and Therapy in the Treatment of Mental Illness &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Communication Skills and Empathy in Counselling</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Why Choose Teachers Training</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Some of our website features are:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This is a dedicated website for teaching</li><li fr-original-style="" style="box-sizing: border-box;">24/7 tutor support</li><li fr-original-style="" style="box-sizing: border-box;">Interactive Content</li><li fr-original-style="" style="box-sizing: border-box;">Affordable price</li><li fr-original-style="" style="box-sizing: border-box;">Courses accredited by the UK&#39;s top awarding bodies</li><li fr-original-style="" style="box-sizing: border-box;">100% online</li><li fr-original-style="" style="box-sizing: border-box;">Flexible deadline</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Entry Requirements</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">No formal entry requirements. You need to have:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Passion for learning</li><li fr-original-style="" style="box-sizing: border-box;">A good understanding of the English language</li><li fr-original-style="" style="box-sizing: border-box;">Be motivated and hard-working</li><li fr-original-style="" style="box-sizing: border-box;">Over the age of 16.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Certification</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li fr-original-style="" style="box-sizing: border-box;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li fr-original-style="" style="box-sizing: border-box;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>

The Teachers Training

Develop the crucial skills to support others on their journey to emotional well-being with the Counselling Skills Training Diploma. Learn active listening, empathy building, and effective communication techniques to empower individuals and navigate challenging situations. This diploma equips you with a strong foundation for personal growth and potential career paths in helping professions.

Counselling Skills Training Diploma

<p>Launch the dynamic career you've always wanted! Take this high-quality QLS Endorsed Counselling Skills training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p>After completing the Counselling Skills, you'll be equipped with a toolkit of abilities to advance in your desired field. Additionally, you will gain various highly sought-after skills to climb the corporate ladder and receive free lifetime access in our Counselling Skills course.</p> <p>Enter the dynamic and profitable world of Counselling Skills and learn how to attain the skills needed for a lifelong career.</p> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this Counselling Skills, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Key Features:</strong></p> <ul> <li>Fully online Training.</li><li>Free QLS Endorsed &amp; CPD Accredited Certificate.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul><p><strong>***Certification***</strong></p> <p>Quality Licence Scheme Endorsed Certificate of Achievement</p> <p>Learners will get an endorsed certificate of achievement directly at their doorstep after successfully completing the Counselling Skills! It should be noted that international students must pay a £10 shipping cost.</p> <p>CPD Certification</p> <p>After successfully completing the assessment of this course, you will be eligible for a Free CPD Certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This Counselling Skills course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p>Disclaimer</p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Counselling Skills course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this Counselling Skills Course, you are to start your career or begin the next phase of your career in this field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Free Level 6 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Counselling Skills QLS Diploma

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you want a rewarding career working directly with people, making a difference to their everyday lives? If you are warm, open and empathetic and can bring a patient, tolerant, non-judgemental attitude then a career in counselling could be for you.</p><div style="color: rgb(105, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 98, 98);"><div style="color: rgb(255, 255, 255) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255) !important;"><h2 style="color: rgb(255, 255, 255) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255) !important;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Summary</span></h2><table fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Level</strong>: 2</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration:&nbsp;</strong>15 or 25 weeks</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Start Date</strong>: September &rsquo;24&nbsp;</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Type</strong>: Online in &#39;live&#39; classroom</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong>: Online</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Code</strong>: L2DHSC</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Price</strong>: &pound;500</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age Range</strong>: 19+</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Funding</strong>: Payment Plan</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Awarding Organisation</strong>: Aim Qualifications</span></td></tr></tbody></table></div></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you want a rewarding career working directly with people, making a difference to their everyday lives? If you are warm, open and empathetic and can bring a patient, tolerant, non-judgemental attitude then a career in counselling could be for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course, Certificate in Counselling Skills, will provide you with an introduction to the skills required to work in the counselling profession &ndash; either in a voluntary or employed situation.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">Entry Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There are no formal qualifications required to undertake this course, just return the completed application form available above and to the right. We will assess your suitability and get back to you within 2 weeks.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">Why should I do this qualification?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">People seek counselling to aid them through difficult periods of their lives. They may face difficulties in their relationships, or feel isolated or alone. Some people may have deep rooted psychological issues or be struggling with bereavement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Counselling involves a series of sessions with a qualified therapist, where the client has a safe space to talk openly about their experiences and the therapist will listen, empathise and encourage the client.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This qualification is recognised by BACP&nbsp;<a href="https://www.bacp.co.uk/" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">https://www.bacp.co.uk/</a>&nbsp;and NCS&nbsp;<a href="https://nationalcounsellingsociety.org/" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">https://nationalcounsellingsociety.org</a>/.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">What will I learn?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A Certificate in Counselling Skills will give you the basics you will need to understand the role of a therapist. It will teach you the theory behind counselling and will be the first step to persuing a career in counselling.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course includes 3 mandatory units covering all main areas relevant to the study of initial counselling skills:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The Fundamentals of Counselling</li><li fr-original-style="" style="box-sizing: border-box;">Introduction to Counselling Skills</li><li fr-original-style="" style="box-sizing: border-box;">Introduction to Counselling Theory</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally you will study an introduction to working with trauma.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course will provide you with an introduction to counselling skills. You will learn about the counselling profession, the basic theories underpinning counselling skills as well as developing your practical counselling skills.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">How will I be assessed?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will be assessed both internally and externally. There are 4 internal assessments marked by your tutor consisting of a written assignment of 1500 words, a role-play in which you will be assessed in three roles: counsellor, client &amp; observer, and a professional discussion to demonstrate your understanding of confidentiality and safeguarding.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also be required to keep a weekly journal to develop your reflective practice skills. An external examination will take place in January or June.&nbsp;We further recommend that you undertake at least 5 hours of personal counselling.</p></div>

Step Into Learning

Do you want a rewarding career working directly with people, making a difference to their everyday lives? If you are warm, open and empathetic and can bring a patient, tolerant, non-judgemental attitude then a career in counselling could be for you.

Level 2 Certificate in Counselling Skills

<p><strong>Counselling Skills: Counselling Skills Course Online</strong></p><p>If you wish to help others and improve your counselling abilities. Our Counselling Skills: <strong>Counselling Skills Course</strong> is an excellent choice.</p><p>This Counselling Skills: <strong>Counselling Skills Course</strong> is intended to give you with the fundamental information and practical skills required to operate as a counsellor or to improve your current abilities in this sector.</p><p>Our Counselling Skills: <strong>Counselling Skills Course</strong>, guided by seasoned specialists in the area, covers a variety of subjects For example, active listening, empathetic response, and ethical and professional challenges in counselling. We also provide hands-on training and job experience, allowing you to put your knowledge to use in real-world situations.</p><p>You may fit your studies around your existing responsibilities and study at your own speed with our flexible learning choices and friendly instructors. Our Counselling Skills: <strong>Counselling Skills Course</strong> is ideal if you want to start a new career in counselling or improve your current skills.</p><p>So, why delay? Sign up now and take the first step toward a rewarding career assisting others</p><p><strong>Main Course: Level 2 Certificate in Counselling Skills</strong></p><p><strong>Free Courses:</strong></p><ul><li><strong>Course 01: </strong>Communication Skills<strong><br /></strong></li><li><strong>Course 02: </strong>Level 5 Negotiation Skills</li><li><strong>Course 03: </strong>Diploma in Counselling and Psychology</li></ul><p><strong>Special Offers of this Counselling Skills: Counselling Skills Course:-</strong></p><ul><li>This Counselling Skills Course includes a FREE PDF Certificate.</li><li>Lifetime access to this Counselling Skills Course</li><li>Instant access to this Counselling Skills Course</li><li>Get FREE Tutor Support from Monday to Friday in this Counselling Skills Course</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Counselling Skills: Counselling Skills Course]</strong></p> <p><strong>Counselling Skills: Counselling Skills Course Online</strong></p><p><strong>Course Curriculum of Counselling Skills: Counselling Skills Course</strong></p><ul><li>Module 01: Using Counselling Skills</li><li>Module 02: Introduction to Counselling Skills Theories</li><li>Module 03: Diversity and Ethics in the Use of Counselling Skills</li><li>Module 04: Counselling Skills and Personal Development</li></ul><p><strong>Assessment Method of Counselling Skills Course</strong></p><p>After completing each module of the Counselling Skills: Counselling Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Counselling Skills Course<br /></strong></p><p>After completing the MCQ/Assignment assessment for this Counselling Skills: Counselling Skills Course, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Counselling Skills: Counselling Skills Course Online</strong></p><p>This Counselling Skills: Counselling Skills Course is suitable for anyone.</p><p>Special Note: Our Counselling Skills: Counselling Skills Course is not a regulated course. If You want to get qualified, you can consider following options:</p><ul><li>Level 2 Certificate in Counselling Skills</li><li>NCFE Level 3 Diploma in Counselling Skills</li><li>Counselling Skills Diploma Level 3</li><li>Counselling Skills Level 2 Certificate</li><li>NCFE Level 2 Certificate in Counselling Skills</li><li>NCFE Level 3 Award in Counselling Skills</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Counselling Skills: Counselling Skills Course Online</strong></p><p>Students who intend to enrol in this Counselling Skills: Counselling Skills Course must meet the following requirements:</p><ul><li>Counselling Skills: Good command of the English language</li><li>Counselling Skills: Must be vivacious and self-driven</li><li>Counselling Skills: Basic computer knowledge</li><li>Counselling Skills: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Counselling Skills: Counselling Skills Course Online</strong></p>
                        </div>

Training Tale

Counselling Skills Course

<p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed">Do you want a rewarding career working directly with people? Would you like to make a difference to their everyday lives? If you are warm, open and compassionate and can bring a patient and non-judgemental attitude, a career in counselling could be for you. The Level 3 Certificate is the second stage on the journey to becoming a qualified counsellor.</span></p><h2 style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed">Course Summary</span></h2><table style="color: rgb(255, 255, 255); border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Level</strong>: 3</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong>: 30 Weeks</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Start Date</strong>: January &#39;25&nbsp;</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Type</strong>: Online</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td colspan="2" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong>: Online</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Price</strong>: &pound;811</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age Range</strong>: 19+</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Funding</strong>: Loan</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Awarding Organisation</strong>: Aim Qualifications</span></td></tr></tbody></table><div style="color: rgb(105, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 98, 98);"><div style="color: rgb(255, 255, 255) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255) !important;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><br fr-original-style="" style="box-sizing: border-box;"></span></div></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 98, 98);"><div style="color: rgb(105, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you want a rewarding career working directly with people? Would you like to make a difference to their everyday lives? If you are warm, open and compassionate and can bring a patient and non-judgemental attitude, a career in counselling could be for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Level 3 Certificate is the second stage on the journey to becoming a qualified counsellor.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">Entry Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will need to have completed an accredited&nbsp;<a href="https://stepintolearning.org.uk/level-2-certificate-in-counselling-skills/" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">L2 counselling course</a>&nbsp;to be accepted onto the L3. It is not possible to skip a level regardless of previous qualifications. Therefore, if this is your first counselling course with&nbsp;<a href="https://stepintolearning.org.uk/" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">Step into Learning</a>, please complete the&nbsp;<a href="https://stepintolearning.org.uk/wp-content/uploads/2022/05/Level-3-4-application-form.docx" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">application form</a>. After receiving the completed application form, we will assess your suitability and get back to you within 2 weeks.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">Why should I do this qualification?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">People seek counselling to aid them through difficult periods of their lives. For example, they may face difficulties in their relationships, or feel isolated or alone. In addition, some people may have deep-rooted psychological issues or be struggling with bereavement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Counselling involves a series of sessions with a qualified therapist. The client has a safe space to talk openly about their experiences and the therapist will listen, empathise and encourage the client.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is the next step on your counselling journey. You will study theories in more depth and further develop your counselling skills. This is the next step towards becoming a reflective practitioner.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This qualification is recognised by BACP&nbsp;<a href="https://www.bacp.co.uk/" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">https://www.bacp.co.uk/</a>&nbsp;and NCS&nbsp;<a href="https://nationalcounsellingsociety.org/" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">https://nationalcounsellingsociety.org</a>/.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">What will I learn?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most importantly, a Level 3 Certificate in Counselling will further develop the skills and knowledge gained at&nbsp;<a href="https://stepintolearning.org.uk/level-2-certificate-in-counselling-skills/" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">Level 2.</a> Thereby, enabling you to work towards becoming a reflective practitioner of counselling.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course includes 3 mandatory units covering all main areas relevant to the study of counselling skills:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing Reflective Practice in Counselling</li><li fr-original-style="" style="box-sizing: border-box;">Counselling Skills</li><li fr-original-style="" style="box-sizing: border-box;">Counselling Theory</li></ul></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">How will I be assessed?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be assessed both internally and externally. Firstly, there are two internal assessments marked by your tutor. These consist of a role play in which you will be assessed in three roles: counsellor, client &amp; observer.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Secondly, you will be required to keep a weekly journal. You will reflect on the content learned in your teaching sessions and role plays.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Finally, an external examination will take place in June. This qualification is graded: pass, merit or distinction. In addition, we further recommend that you undertake at least 5 hours of personal counselling.</p></div></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Do you want a rewarding career working directly with people? Would you like to make a difference to their everyday lives? If you are warm, open and compassionate and can bring a patient and non-judgemental attitude, a career in counselling could be for you. The Level 3 Certificate is the second stage on the journey to becoming a qualified counsellor.

Level 3 Certificate in Counselling Skills

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p><strong>This </strong><strong>Advanced Diploma in Counselling Skills Training at QLS Level 6</strong><strong> course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) </strong><strong>to make your skill development &amp; career progression more accessible than ever!</strong></p><p>Are you looking to improve your current abilities or make a career move? If yes, our unique Counselling Skills at QLS Level 6 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Counselling Skills at QLS Level 6 course.</p><p>Due to Counselling Skills at QLS Level 6's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Counselling Skills at QLS Level 6 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career.</p><p>The Counselling Skills at QLS Level 6 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Counselling Skills at QLS Level 6 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Counselling Skills at QLS Level 6 course.</p><p>This Counselling Skills at QLS Level 6 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence!</p><p><strong>Why Prefer This Counselling Skills at QLS Level 6 Course?</strong></p><ul><li>Opportunity to earn a certificate endorsed by <strong>the Quality Licence Scheme</strong> &amp; another accredited by <strong>CPDQS </strong>which is completely free.</li><li>Get a <strong>free student ID card!</strong> (£10 postal charge will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul> <p>Take a step toward a brighter future!</p><p><strong>*** Course Curriculum ***</strong></p><ul><li>Module 01: Counselling and Counsellors</li><li>Module 02: Theories and Models of Counselling (Part 1)</li><li>Module 03: Theories and Models of Counselling (Part 2)</li><li>Module 04: Legal, Cultural and Ethical Issues in Professional Counselling</li><li>Module 05: Forms of Psychotherapy</li><li>Module 06: Engaging and Assessing the Patients</li><li>Module 07: Helping the Client in Crisis</li><li>Module 08: Crisis Intervention</li><li>Module 09: Low Intensity CBT Treatment</li><li>Module 10: Medication and Therapy in the Treatment of Mental Illness</li><li>Module 11: Communication Skills and Empathy in Counselling</li></ul><p>Here is the curriculum breakdown of the Counselling Skills at QLS Level 6 course:</p><p><strong>Assessment Process</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the <strong>Advanced Diploma in Counselling Skills Training at QLS Level 6</strong> exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                        150 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

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                            <p>This Counselling Skills at QLS Level 6 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want!</p>
                        </div> <h2>
        
        <div>Requirements</div>
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                        <div id="requirements">
                            <p>No prior background or expertise is required.</p>
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        <div>Career path</div>
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                        <div id="career_path">
                            <p>The Counselling Skills at QLS Level 6 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams.</p>
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    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Counselling Skills Training at QLS Level 6</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p><strong>Show off Your New Skills with a Certificate of Completion</strong></p><p>After successfully completing the <strong>Advanced Diploma in Counselling Skills Training at QLS Level 6</strong>, you can order an original hardcopy certificate of achievement endorsed by <strong>the Quality Licence Scheme</strong> and also you can order <strong>CPDQS</strong><strong>Accredited Certificate </strong>that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.</p> </div>
        <h4>CPDQS Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Academy for Health and Fitness

Counselling Skills at QLS Level 6

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				<h4><b>The vast opportunities that come with learning Counselling</b></h4><p><span>Many people will, at some point in their lives, find themselves in the role of a counsellor without having a true understanding of the concept of counselling or what the role of the professional counsellor entails. Counselling Skills Course will teach you everything you need to know.</span></p><p><span>There is a big difference between a professional counsellor and a person who uses some counselling skills as part of their role, for example their role as a friend or colleague.  A professional counsellor is a highly trained individual who is able to use a different range of counselling approaches with their clients. Counselling is a helping approach that highlights the emotional and intellectual experience of a client, how a client is feeling and what they think about the problem they have sought help for. The role of the counsellor is to enable the client to explore many aspects of their life and feelings, by talking openly and freely. </span></p><p><span>Get started with this easy guide to become a professional counsellor. Improve your skills to a new level and help other people find their way.</span></p><h3><b>Course Highlights</b></h3><p><b>Counselling Skills Course</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; CiQ accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p><p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed </span><b>Counselling Skills Course</b><span> into </span><b>42</b><span> modules for teaching you everything you need to become successful in this profession.</span></p><p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>20 hours, 9 minutes</b><span> hours and it is also possible to study at your own pace.</span></p><p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p><p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p><h3><b>Why You Should Choose</b><b> Counselling Skills Course</b></h3><ul><li><span>Lifetime access to the course</span></li><li><span>No hidden fees or exam charges</span></li><li><span>CPD Accredited certification on successful completion</span></li><li><span>Full Tutor support on weekdays (Monday - Friday)</span></li><li><span>Efficient exam system, assessment and instant results</span></li><li><span>Download Printable PDF certificate immediately after completion</span></li><li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li><li><span>Improve your chance of gaining professional skills and better earning potential.</span></li></ul><h3><b>Who is this Course for?</b></h3><p><b>Counselling Skills Course </b><span>is CPD certified and CiQ accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p><p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p><h3><b>Requirements</b></h3><p><span>Our</span><b> Counselling Skills Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p><h3><b>Career Path</b></h3><p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and CiQ accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p>					</div>
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					<td colspan="4">Counselling Skills Course - Updated Version</td>
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					<td><i></i></td>
					<td>Counselling and Counsellors</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td>Theories and Models of Counselling (Part 1)</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td>Theories and Models of Counselling (Part 2)</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
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					<td>Legal, Cultural and Ethical Issues in Professional Counselling</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td><i></i></td>
					<td>Forms of Psychotherapy</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td><i></i></td>
					<td>Engaging and Assessing the Patients</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
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					<td>Helping the Client in Crisis</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td>Crisis Intervention</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td>Low Intensity CBT Treatment</td>
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					<td><span><i></i> 00:14:00</span></td>
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					<td>Medication and Therapy in the Treatment of Mental Illness</td>
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					<td><span><i></i> 00:31:00</span></td>
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					<td>Communication Skills and Empathy in Counselling</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Counselling Skills Course - Old Version</td>
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					<td colspan="4">Counselling</td>
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					<td>What is Counselling?</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td>Purpose and Aims of Counselling</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td>Fields of Counselling</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Counselling Theories</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Skills Needed in Counselling</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Ethics in Counselling</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Conducting Sessions</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Addiction Counselling</td>
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					<td>Introduction to Addiction Counselling</td>
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					<td>Adlerian Psychology</td>
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					<td>Goals and Objectives of Individual Drug Counseling</td>
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					<td>Treatment Initiation</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Dealing With Problems That Arise</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Counsellor Characteristics and Training</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Addiction Recovery</td>
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					<td>Addiction Counselling Basics</td>
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					<td>How To Control Your Angry</td>
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					<td>Affirmations for Anger Management</td>
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					<td>Healthy Habits For A Happy Life</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Conclusion</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td>Mock Exam- Counselling Skills Course</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Final Exam</td>
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					<td>Final Exam- Counselling Skills Course</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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47 Counselling Skills courses in London

Conflict management (In-House)

By The In House Training Company

Advanced sales negotiation skills (In-House)

By The In House Training Company

Building successful working relationships (In-House)

By The In House Training Company

Coaching skills for sales (In-House)

By The In House Training Company

Telephone Sales - outbound (In-House)

By The In House Training Company

Accuracy Skills (In-House)

By The In House Training Company

Communication skills (In-House)

By The In House Training Company

Personal resilience (In-House)

By The In House Training Company

Telephone sales - inbound (In-House)

By The In House Training Company

Credit control and debt recovery - practical issues (In-House)

By The In House Training Company

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