859 Counselling Skills courses delivered Online

Overview With the ever-increasing demand for Counselling in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Counselling may be. Learning about Counselling or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Counselling . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Counselling is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Counselling course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Counselling course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Counselling course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Counselling , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Counselling , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Counselling , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Counselling course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1-An Introduction to Counselling Module 1-An Introduction to Counselling 00:00 Module 2-The Counselling Process Module 2-The Counselling Process 00:00 Module 3- Coaching _ Mentoring Module 3- Coaching _ Mentoring 00:00 Module 4-Counselling Based Communication Skills Module 4-Counselling Based Communication Skills 00:00 Module 5-Understanding Body Language Module 5-Understanding Body Language 00:00 Module 6-Anger Management Module 6-Anger Management 00:00 Module 7-Stress Management Module 7-Stress Management 00:00 Module 8-Counsellors and Counselling Module 8-Counsellors and Counselling 00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This depression course-secrets of beating will help you discover the secrets of managing depression and winning over it. This online depression management course will also help you understand how you can manage mental stress and anxiety. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Gain awareness about depression by having a comprehensive understanding. Strengthen the skills required to overcome depression. Learn to live a stress-free life. Learn what the myths and exact facts about depression are. Discover secrets about depression. Learn the physical and psychological effects of depression. Gain knowledge about the science and statistics of depression. Learn to overcome your nightmares. Learn to battle depression. Why Depression Course - Secrets Of Beating right for you? This depression course-secrets of beating is ideal for those who are willing to fight depression or want to take their career to the next level by having a solid understanding of depression and how to overcome it. This course will provide you with a comprehensive understanding of what depression is and what are its psychological and physical effects. You will be able to break the myths about depression by having a thorough understanding after taking this popular online course. By the end of the course, you will have theoretical knowledge of depression management. You will also develop the skills and understanding required for coping with depression and living a stress-free life. Xero Depression Course - Secrets Of Beating Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Understanding Depression Understanding Depression Physical & Psychological Effects Of Depression Science & Statistics Of Depression Beating Depression 11 Myths About Depression Slay The Nightmare How To Battle Depression Final Thoughts & Advice Final Thoughts & Advice Who should take this course? This depression course - secrets of beating is perfect for anyone who wants to strengthen their knowledge about depression and ways of beating it. This online course is also ideal for therapists, Personal Development Enthusiasts and counsellors willing to advance their careers in their respective domains. Entry Requirements There are no academic entry requirements for this Depression Course - Secrets Of Beating, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This depression course - secrets of beating assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Negotiation is a skill that can be learned by putting some simple techniques into practice. During your life, you will come across many situations that will put your negotiation skills to the test. Whether buying a house or land, considering contracts for your business, or discussing your salary with your boss, your success in these activities is highly dependent on your ability to negotiate. Enrol in this negotiation course today, and learn to negotiate masterfully, to give yourself a considerably better chance of personal and financial success. You will be acquainted with everything you need to know about negotiation, from preparing and planning, creating win/win situations, and ending the deal having got a brilliant price. Course Highlights Diploma in Negotiating Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Negotiating Skills into 31 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 5 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Negotiating Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Negotiating Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Negotiating Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. How to Negotiate With Your Landlord About Problems FREE 01:00:00 How to Negotiate With Your Family Members, and Keep the Peace FREE 01:00:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 01:00:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 01:00:00 How to make negotiating a habit 00:30:00 How to avoid negotiating too much 01:00:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 01:00:00 How to ask for better benefits, how to negotiate 01:00:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 01:00:00 How to avoid raising your voice when negotiating a problem 00:30:00 How to be a leader with better negotiation skills 02:00:00 Three methods of getting someone to do what you want S10 02:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 01:00:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:30:00 How to negotiate when opening a new investment account 01:00:00 Mock Exam Mock Exam- Diploma in Negotiating Skills 00:20:00 Final Exam Final Exam- Diploma in Negotiating Skills 00:20:00

Do you want to provide expert care and support for a loved one who is suffering from drug addiction? Are you considering a career in addiction counselling or recovery work? This Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs Course will benefit anyone who wants to broaden their understanding of drug addiction and learn how to deliver early intervention and treatment for those who are struggling with drug abuse. In this comprehensive course you will start by familiarising with different types of drugs and their effects, including the psychology behind drug addiction and the causes and stages of addiction. Later, you'll move onto harm reduction strategies and long-term health outcomes, before exploring the psychology behind substance abuse and neurophysiology. Lastly, you will look into the trauma model and early intervention treatments such as holistic addiction therapy. This course is ideal for anyone who wants to run family support groups or wants to update their career skills in this field. Enrol in this course today and make a difference to vulnerable people's lives by delivering a successful drug intervention for your loved ones or clients. What you'll learn Understand the psychology, causes and cycle of addiction Expand your knowledge of the effects of alcohol, tobacco, cannabis, and other substances Familiarise with the early intervention process and areas of development Broaden your understanding of pharmacotherapies and pharmaceutical drugs Explore the stages of change model of overcoming addiction Develop the skills to deliver a professional intervention for drug abusers or loved ones struggling with substance abuse Learn about the benefits and costs of drug use prevention Gain an understanding of holistic treatment and integrative therapies for treating addiction Requirements Only requirements is computer with sound Self paced training Who this course is for: Anyone who wants to learn how to deliver a brief intervention with loved ones using alcohol, ICE & other drugs Advanced practitioners who want to receive updated skills in evidence base best practice from an integrative holistic approach Clinicians and Counsellors that would like to earn 12 points of CPD (Continuing Professional Development) for their counselling peak body (APS, ACA, AASW, CPS, PACFA etc) Promotional Video Promotional 5 minute video FREE 00:06:00 SAMHI Dual Diagnosis Intro video SAMHI Dual Diagnosis Intro video and downloadable worksheet PowerPoint slides FREE 00:04:00 Module 1 - Drugs and Effects Module 1 - Drugs and Effects: VIDEO PART 1 (content part 1 - 4) 00:16:00 Module 1 - Drugs and Effects: VIDEO PART 2 (content part 5 - 6) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 3 (content part 7 - 8) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 4 (content part 9) 00:15:00 Module 1 - Drugs and Effects: VIDEO PART 5 (content part 10) 00:10:00 Module 1 - Drugs and Effects: VIDEO PART 6 (content 10 - 12) 00:18:00 Module 1 - Drugs and Effects: VIDEO PART 7 (content part 13) 00:13:00 Module 1 - Drugs and Effects: VIDEO PART 8 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 9 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 10 (content part 15 - 18) 00:19:00 Module 2 Addictions & Mental Health Module 2 Addictions & Mental Health: VIDEO PART 1 content part 1 - 2 00:16:00 Module 2 Addictions & Mental Health: VIDEO PART 2 content part 3 - 5 00:18:00 Module 2 Addictions & Mental Health: VIDEO PART 3 content part 6 - 7 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 4 content part 00:17:00 Module 2 Addictions & Mental Health: VIDEO PART 5 content part 00:18:00 Module 2 Addictions & Mental Health: VIDEO PART 6 content part 00:20:00 Module 2 Addictions & Mental Health: VIDEO PART 7 content part 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 8 content part 00:11:00 Module 2 Addictions & Mental Health: VIDEO PART 9 content part 00:20:00 Module 2 Addictions & Mental Health: VIDEO PART 10 content part 00:13:00 Module 3 Harm Minimisation & Optimal Health Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 00:23:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 2 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 3 content part 00:09:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 4 content part 00:18:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 5 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 6 00:11:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 7 content part 7 00:12:00 Module 4 Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 1 content part 00:10:00 Module 4 Brain Works - Neurophysiology VIDEO PART 2 content part 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 3 content part 00:19:00 Module 4 Brain Works - Neurophysiology VIDEO PART 4 content part 00:16:00 Module 4 Brain Works - Neurophysiology VIDEO PART 5 content part 00:11:00 Module 5 Trauma Model & Keys to Treatment Module 5 Trauma Model & Keys to Treatment VIDEO PART 1 content part 1 - 2a - 2f 00:20:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 2 content part 2g 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 3 content part 2h - 2i 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 4 content part 3 00:13:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 5 content part 4 00:12:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 6 content part 5 - 7 00:18:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content part 8 00:17:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content partVIDEO PART 8 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 9 content part 11 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 10 content part 12 00:18:00 Module 6 Brief & Early Intervention and Tripod of Support Module 6 Brief & Early Intervention and Tripod of Support VIDEO 1 content part 1 00:18:00 Module 6 Brief & Early Intervention and Tripod of Support VIDEO 2 content part 2 00:20:00 Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs 00:00:00

Description Conflict is a serious disagreement or argument that often takes place in the workplace. It's something that harms relationships and can cause serious damage to the organization. The course starts off with the introduction of conflict management and different types of conflict that can occur in your work as well as personal life. Conflict Resolution Course is designed to identify the reasons why conflict can arise, the positive and negative outcomes of conflict and find a solution to eliminate it. You will also learn about multiple conflict-handling styles and techniques. Following that, you will get plenty of tips for dealing with difficult people. You will learn the necessary skills, knowledge, and information for getting along in the workplace. Last but not least, you will learn how to manage anger and violence in the workplace. Not only that but you will also learn about negotiation strategies and ways to avoid common mistakes in negotiation. This course is a complete package for you. So enroll now and get benefit from this course. Learning Outcomes Figure out the way your individual outlook, as well as actions, have an influence on others Unveil new and proficient methodologies so as to handle tough people Gain a number of techniques to manage and tame your anger Develop coping strategies for dealing with difficult people and difficult situations. Improvise managing plans to cope with the tough community as well as complicated circumstances What conflict is and how it can escalate. The types of conflict and the stages of the conflict. The five most common conflict resolution styles and when to use them. How to increase positive information flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance. Describe what workplace violence is Identify some warning signs of violence Apply the cycle of anger Understand Albert Bandura's behavior wheel and how it applies to anger Develop a seven-step process for managing your anger and others' anger Apply better communication and problem-solving skills, which will reduce frustration and anger Develop some other ways of managing anger, including coping thoughts and relaxation techniques Use the nine components of an organizational approach to managing anger, including risk assessment processes Respond if a violent incident occurs in the workplace on an individual and organizational lev Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Conflict Resolution Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Resolution Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Course Overview 00:15:00 Conflict as Communication 00:30:00 Benefits of Confrontation 00:16:00 Preventing Problem 00:15:00 Getting Focused 00:27:00 Managing Anger 00:30:00 Dealing with Problems 00:15:00 The Three-Step Conflict Resolution Model 00:15:00 Why Don't People Do What They Are Supposed To? 00:15:00 De-Stress Options to Use When Things Get Ugly 00:30:00 Changing Yourself 00:30:00 Module : 2 Course Overview 00:15:00 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 3 Course Overview 00:15:00 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Mock Exam Mock Exam - Conflict Resolution Course 00:20:00 Final Exam Final Exam - Conflict Resolution Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview   With the ever-increasing demand for difficult conversation in workplace in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in difficult conversation in workplace may be.   Learning about difficult conversation in workplace or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in difficult conversation in workplace. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on difficult conversation in workplace is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Difficult Workplace Conversation course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Difficult Workplace Conversation course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Difficult Workplace Conversation course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of difficult conversation in workplace, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in difficult conversation in workplace, Anyone looking for a certificate of completion on doing an online training on this topic, Students of difficult conversation in workplace, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Difficult Workplace Conversation course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1 - Introduction to Difficult Conversation Introduction to Difficult Conversation 00:00 Module 2 - Preparation for a Difficult Conversation Preparation for a Difficult Conversation 00:00 Module 3 - Tools to Effectively Engaging in a Difficult Conversation Tools to Effectively Engaging in a Difficult Conversation 00:00 Module 4 - Steps for a Successful Difficult Conversation Steps for a Successful Difficult Conversation 00:00 Module 5 - Getting Outcome-Oriented Getting Outcome-Oriented 00:00 Module 6 - Effective Management of Emotions Effective Management of Emotions 00:00 Module 7 - When the Conversation Ends When the Conversation Ends 00:00 Module 8 - Wrapping Up Wrapping Up 00:00

Course Overview The comprehensive Post Traumatic Stress Disorder (PTSD) Counselling and Treating has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Post Traumatic Stress Disorder (PTSD) Counselling and Treating today, and learn from the very best the industry has to offer! This best selling Post Traumatic Stress Disorder (PTSD) Counselling and Treating has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Post Traumatic Stress Disorder (PTSD) Counselling and Treating is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Post Traumatic Stress Disorder (PTSD) Counselling and Treating is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Post Traumatic Stress Disorder (PTSD) Counselling and Treating is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Post Traumatic Stress Disorder (PTSD) Counselling and Treating, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Post Traumatic Stress Disorder (PTSD) Counselling and Treating will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Post Traumatic Stress Disorder (PTSD) Counselling and Treating to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Description Get instant knowledge from this bite-sized School Counsellor Training Part - 1 course. This course is very short and you can complete it within a very short time. In this School Counsellor Training Part - 1 course you will get fundamental ideas of counselling, the key understanding of theories of counselling and so on. Enrol in this course today and start your instant first step towards learning about school counselling. Learn faster for instant implementation. Learning Outcome Familiarise with school counselling Understand theories and models of counselling Gain in-depth knowledge of the childhood and adolescent psychiatric disorders How Much Do Counsellors Earn? Senior - £47,000 (Apprx.) Average - £30,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our School Counsellor Training Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. School Counsellor Training Part - 1 Module 01: Introduction to School Counselling 00:11:00 Module 02: Theories and Models of Counselling (Part 1) 00:18:00 Module 03: Theories and Models of Counselling (Part 2) 00:20:00 Module 04: Childhood and Adolescent Psychiatric Disorders 00:22:00 Assignment Assignment - School Counsellor Training Part - 1 00:00:00

Course Description Get instant knowledge from this bite-sized School Counsellor Training Part - 3 course. This course is very short and you can complete it within a very short time. In this School Counsellor Training Part - 3 course you will get fundamental ideas of counselling, the key understanding of life coaching, career counselling and so on. Enrol in this course today and start your instant first step towards learning about counselling eating and sleeping disorders. Learn faster for instant implementation. Learning Outcome Familiarise with counselling eating and sleeping disorders Understand counselling self-harm and suicide Understand communication skills and empathy in counselling Learn about life coaching and career counselling How Much Do Counsellors Earn? Senior - £47,000 (Apprx.) Average - £30,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our School Counsellor Training Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. School Counsellor Training Part - 3 Module 01: Counselling Eating & Sleeping Disorders 00:45:00 Module 02: Counselling Self-Harm and Suicide 00:17:00 Module 03: Life Coaching and Career Counselling 00:17:00 Module 04: Communication Skills and Empathy in Counselling 00:19:00 Assignment Assignment - School Counsellor Training Part - 3 00:00:00