797 Counselling Skills courses in Cardiff delivered On Demand

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Self Isolation and Self Distancing during COVID 19 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Self Isolation and Self Distancing during COVID 19 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Self Isolation and Self Distancing during COVID 19 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Self Isolation and Self Distancing during COVID 19 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Self Isolation and Self Distancing during COVID 19? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Self Isolation and Self Distancing during COVID 19 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Self Isolation and Self Distancing during COVID 19 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Self Isolation and Self Distancing during COVID 19 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Self Isolation and Self Distancing during COVID 19 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Self Isolation and Self Distancing during COVID 19 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: COVID-19 - The Pandemic COVID-19 - The Pandemic 00:20:00 Module 02: Social Distancing Social Distancing 00:21:00 Module 03: Self Isolation Self Isolation 00:23:00 Module 04: Quarantine and Its Mental Impacts Quarantine and Its Mental Impacts 00:25:00 Module 05: Anxiety and the Feeling of Loneliness Anxiety and the Feeling of Loneliness 00:25:00 Module 06: Young Generation's Mental Health during COVID-19 Young Generation's Mental Health during COVID-19 00:25:00 Module 07: Challenges of Older Generations during COVID-19 Challenges of Older Generations during COVID-19 00:24:00 Module 08: Connectivity during Self-Isolation Connectivity during Self-Isolation 00:28:00 Module 09: Community Response and Reliance on Others Community Response and Reliance on Others 00:25:00 Module 10: Productivity during Self-Isolation Productivity during Self-Isolation 00:22:00 Module 11: Applications of Technology Applications of Technology 00:19:00 Assignment Assignment - Self Isolation and Self Distancing during COVID 19 00:00:00

Overview The Couples and Family Therapy Diploma Level 3 course provides comprehensive training on various aspects of couples and family therapy. It covers topics such as communication, conflict resolution, intimacy, pre-marital counseling, affairs, apology and forgiveness, adapting to changes, and moving forward together. Learning Outcomes: Develop effective communication skills to enhance understanding and connection within couples and families. Apply conflict resolution strategies to help couples and families navigate disagreements and challenges. Explore the dynamics of intimacy in relationships and develop techniques to foster emotional and physical closeness. Gain knowledge and skills to provide pre-marital counseling, including addressing common concerns and preparing couples for marriage. Understand the impact of affairs on relationships and learn therapeutic approaches to address the aftermath and promote healing. Learn about the importance of apology and forgiveness in repairing relationship ruptures and fostering reconciliation. Develop strategies for adapting to changes within couples and families, including major life transitions and challenges. Learn techniques for facilitating growth and moving forward together as a couple or family unit. Why buy this Couples and Family Therapy Diploma Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Couples and Family Therapy Diploma Level 3 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring therapists and counsellors. Individuals seeking to enhance their relationship-building skills. Couples aiming to strengthen their bond. Professionals in social work and psychology. Anyone interested in promoting healthier family dynamics. Prerequisites This Couples and Family Therapy Diploma Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Couples and Family Therapy Diploma Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Marriage and Family Therapist: £25,000 - £45,000 per year Relationship Counselor: £20,000 - £40,000 per year Clinical Psychologist: £30,000 - £60,000 per year Social Worker (Family Services): £25,000 - £40,000 per year Psychotherapist: £30,000 - £50,000 per year Human Resources Manager (with counseling focus): £35,000 - £60,000 per year Course Curriculum Module 1: Introduction Introduction 00:20:00 Module 2: Communication Communication 00:18:00 Module 3: Conflict Resolution Conflict Resolution 00:17:00 Module 4: Intimacy Intimacy 00:20:00 Module 5: Pre-Marital Counselling Pre-Marital Counselling 00:20:00 Module 6: Healthy Fighting Healthy Fighting 00:21:00 Module 7: Affairs Affairs 00:23:00 Module 8: Apology & Forgiveness Apology & Forgiveness 00:19:00 Module 9: Adapting to Changes Adapting to Changes 00:19:00 Module 10: Moving Forward Together Moving Forward Together 00:16:00 Assignment Assignment - Couples and Family Therapy Diploma Level 3 00:00:00

Embark on a journey of self-discovery and empowerment in this self-esteem course. Uncover the factors that influence self-confidence and learn effective strategies to overcome obstacles and boost your self-worth. Develop essential communication skills, set meaningful goals, and discover ways to project confidence through appearance and behavior. Master the art of powerful presentations and gain coping techniques to navigate challenges and difficult situations. Learning Outcomes: Define and understand the concept of self-confidence and its importance. Identify obstacles that hinder self-esteem and ways to overcome them. Enhance communication skills for better self-expression and interaction. Learn goal-setting techniques to improve personal and professional growth. Explore methods to feel confident and project confidence through body language. Understand the impact of appearance on self-esteem and self-presentation. Develop effective presentation skills for conveying ideas and messages. Acquire coping strategies to manage stress and handle difficult behaviors. Why buy this Self Esteem?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Self Esteem you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Self Esteem course is ideal for Individuals seeking to boost their self-esteem and confidence. Anyone looking to improve their communication and presentation skills. Professionals aiming to enhance their personal and professional development. Individuals facing challenges in dealing with difficult behavior. Prerequisites This Self Esteem was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Development Coach - Average Earnings: £25,000 - £50,000 per year. Communication Specialist - Average Earnings: £25,000 - £45,000 per year. Leadership Trainer - Average Earnings: £30,000 - £55,000 per year. Mental Health Advocate - Average Earnings: £20,000 - £40,000 per year. Public Speaker - Average Earnings: £25,000 - £60,000 per year. Course Curriculum Module One: What Does Self-Confidence Mean To You? What Does Self-Confidence Mean To You 01:00:00 Module Two: Obstacles to Our Goals Obstacles to Our Goals 01:00:00 Module Three: Communication Skills Communication Skills 01:00:00 Module Four: The Importance of Goal Setting The Importance of Goal Setting 01:00:00 Module Five: Feeling the Part Feeling the Part 01:00:00 Module Six: Looking the Part Looking the Part 01:00:00 Module Seven: Sounding the Part Sounding the Part 00:09:00 Module Eight: Powerful Presentations Powerful Presentations 00:30:00 Module Nine: Coping Techniques Coping Techniques 01:00:00 Module Ten: Dealing with Difficult Behavior Dealing with Difficult Behavior 00:30:00 Recommended Reading Recommended Reading : Self Esteem 00:00:00

In today's rapidly evolving world, cultivating meaningful social relationships becomes more essential yet more challenging. Dive deep into 'Strategies for Achieving Fulfilling Social Relationship Goals' and unlock the secrets to thriving connections with those around you. From mastering effective communication to setting up essential boundaries, every module is tailored to ensure participants leave with the insights and tools they need to foster lasting relationships, whether face-to-face or in the digital realm. Learning Outcomes Comprehend the foundational concepts behind social relationship goals. Develop proficiency in communicating effectively and understanding diverse perspectives. Gain techniques for resolving disagreements and setting healthy limits in relationships. Understand the nuances of trust building and maintaining relationships over time. Navigate the intricacies of online connections and establish robust digital social ties. Why buy this Strategies for Achieving Fulfilling Social Relationship Goals? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Strategies for Achieving Fulfilling Social Relationship Goals for? Individuals seeking to enhance their personal relationships. Professionals aiming to build stronger workplace connections. Digital natives wanting to manage online relationships effectively. Individuals aiming to understand diverse and inclusive relationship dynamics. Anyone looking to set and achieve clear relationship-oriented goals. Career path Relationship Coach: £25,000-£45,000 Communication Specialist: £28,000-£50,000 Mediator: £30,000-£55,000 HR Relationship Manager: £35,000-£60,000 Digital Community Manager: £28,000-£48,000 Diversity and Inclusion Officer: £32,000-£58,000 Prerequisites This Strategies for Achieving Fulfilling Social Relationship Goals does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Social Relationship Goals Introduction to Social Relationship Goals 00:11:00 Module 2: Effective Communication Skills Effective Communication Skills 00:14:00 Module 3: Conflict Resolution Strategies Conflict Resolution Strategies 00:17:00 Module 4: Establishing Healthy Boundaries Establishing Healthy Boundaries 00:13:00 Module 5: Building Trust and Strengthening Relationships Building Trust and Strengthening Relationships 00:10:00 Module 6: Diversity and Inclusion in Relationships Diversity and Inclusion in Relationships 00:11:00 Module 7: Long-Term Relationship Maintenance Long-Term Relationship Maintenance 00:12:00 Module 8: Social Relationships in the Digital Age Social Relationships in the Digital Age 00:15:00 Module 9: Action Planning and Goal Setting Action Planning and Goal Setting 00:15:00

Journey through the corridors of self-discovery with our course: 'Assertiveness Skills: Developing Confidence and Effective Communication.' Dive deep into the art of confident self-expression while unearthing emotional intelligence and superior communication strategies. Whether it's manoeuvring through complex social scenarios or elevating your presence in the workplace, this course equips you to tackle challenges head-on, all while exuding self-assuredness and diminishing any lurking anxieties. Learning Outcomes Understand the foundational principles of assertiveness and its distinction from other behavioural traits. Gain insight into enhancing self-confidence and building a robust self-esteem. Discover the intricacies of emotional intelligence and its role in assertive communication. Master strategies for efficacious communication in diverse environments. Apply assertiveness techniques to navigate social and professional situations with poise. Why buy this Assertiveness Skills: Developing Confidence and Effective Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Assertiveness Skills: Developing Confidence and Effective Communication course for? Individuals seeking to strengthen their self-confidence and establish their voice in various settings. Professionals keen to amplify their communication proficiency in the workplace. Those aspiring to understand and regulate their emotions for personal and professional growth. People who aim to stand their ground in social contexts without coming across as aggressive or passive. Anyone interested in conquering fears and anxieties to lead a more empowered life. Career path Assertiveness Trainer: £30,000 - £45,000 Communication Specialist: £35,000 - £50,000 Emotional Intelligence Coach: £40,000 - £55,000 Professional Mediator: £25,000 - £40,000 Corporate Trainer: £30,000 - £50,000 Life Coach: £30,000 - £60,000 Prerequisites This Assertiveness Skills: Developing Confidence and Effective Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Assertiveness Skills: Developing Confidence and Effective Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Assertiveness Skills Introduction to Assertiveness Skills 00:11:00 Module 02: Building Self-Confidence Building Self-Confidence 00:13:00 Module 03: Self-Awareness and Emotional Intelligence Self-Awareness and Emotional Intelligence 00:14:00 Module 04: Effective Communication Strategies Effective Communication Strategies 00:13:00 Module 05: Assertiveness in Social Situations Assertiveness in Social Situations 00:15:00 Module 06: Assertiveness in the Workplace Assertiveness in the Workplace 00:15:00 Module 07: Overcoming Fear and Anxiety Overcoming Fear and Anxiety 00:13:00 Module 08: Self-Esteem and Assertiveness Self-Esteem and Assertiveness 00:16:00

The 'Double Your Assertiveness, Confidence & Communication Skills' course is designed to help participants develop strong assertiveness, confidence, and effective communication abilities. It covers essential topics such as assertive body language, providing and receiving feedback, expressing oneself, handling conflicts and challenging situations, and managing negative emotions during conversations. Learning Outcomes: Understand the concept of assertiveness and its importance in communication. Identify and embrace individual rights and beliefs to boost self-confidence. Improve body language and non-verbal cues to communicate assertively. Utilize assertiveness feedback cards for self-assessment and improvement. Enhance public speaking skills, idea sharing, and opinion expression. Develop the ability to give constructive feedback to others. Handle negative feedback, criticism, and defend oneself confidently. Learn to say no assertively when necessary. Effectively deal with conflicts and challenging interpersonal situations. Manage negative emotions and discomfort during conversations with others. Why buy this Double Your Assertiveness, Confidence & Communication Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Double Your Assertiveness, Confidence & Communication Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Double Your Assertiveness, Confidence & Communication Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Double Your Assertiveness, Confidence & Communication Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Double Your Assertiveness, Confidence & Communication Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Double Your Assertiveness, Confidence & Communication Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Double Your Assertiveness, Confidence & Communication Skills What You Will Learn 00:03:00 What Is Assertiveness Part 1 00:04:00 What Is Assertiveness Part 2 00:05:00 Your Rights And Beliefs 00:07:00 Assertive Body Language 00:07:00 Assertiveness Feedback Cards 00:03:00 Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W 00:16:00 Provide Helpful Feedback To Others 00:07:00 Receive Negative Feedback, React & Defend Yourself When Criticized 00:10:00 Learn To Say No 00:06:00 Deal With Conflicts, Deal With Confrontation, Challenging Situations 00:11:00 Reduce Negative Emotions & Discomfort When Talking To People 00:09:00

This course delves into the complex relationship between safeguarding practices and counseling techniques. It explores the causes and types of depression, as well as various treatment approaches including medication and complementary therapies. Discover how counseling plays a vital role in addressing depression, exploring different approaches, and offering additional study materials to deepen your knowledge. Learning Outcomes: Understand the underlying causes of depression. Identify and differentiate between various types of depression. Explore the range of medication options for depression treatment. Learn about complementary alternative therapies for managing depression. Examine counseling approaches tailored to addressing depression. Develop insights into the intersection of safeguarding and counseling. Gain practical knowledge to support individuals dealing with depression. Access additional study materials for comprehensive learning. Why buy this Safeguarding and Counselling?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safeguarding and Counselling you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Safeguarding and Counselling course is ideal for Mental health professionals and counselors. Healthcare practitioners. Individuals interested in mental health and wellbeing. Students pursuing psychology or counseling studies. Prerequisites This Safeguarding and Counselling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Licensed Professional Counselor - Average Earnings: $40,000 - $70,000 per year. Clinical Psychologist - Average Earnings: $60,000 - $120,000 per year. Mental Health Therapist - Average Earnings: $40,000 - $70,000 per year. Social Worker (Mental Health) - Average Earnings: $40,000 - $70,000 per year. Psychiatric Nurse Practitioner - Average Earnings: $100,000 - $150,000 per year. Course Curriculum Safeguarding and Counselling Course Module 01: Introduction to Safeguarding 00:21:00 Module 02: An Introduction to Safeguarding of Vulnerable Adults 00:30:00 Module 03: Laws and Guidance 00:43:00 Module 04: Safeguarding Legislations 00:30:00 Module 05: Understanding Abuse and Neglect 00:36:00 Module 06: Child Abuse 00:49:00 Module 07: Sexual Abuse 00:38:00 Module 08: Understanding the Importance of Communication in Care 00:30:00 Module 09: Sharing Information and Responding To a Disclosure 00:30:00 Module 10: Record Keeping 00:18:00 Module 11: Risks and Risk Assessment 00:16:00 What Causes Depression Introduction 00:05:00 Melancholy and the History of Counselling 00:07:00 Signs of Depression 00:07:00 Depression and the Brain 00:06:00 Depression and Neurons 00:09:00 Stress and depression 00:10:00 Environmental and Health Factors 00:04:00 Depression and Sleep Disorders 00:06:00 Somatic Symptoms 00:06:00 Risk Factors 00:07:00 Module 1: Assessment Questions 00:05:00 Different Types of Depression Classifying Depression & Different Classification Methods 00:07:00 Cyclothymia 00:06:00 Depression and Creative Minds 00:07:00 Dysthymia, Pre-Menstrual Dysphoric Disorder, and Atypical Depression 00:07:00 Bipolar / Manic Depression 00:06:00 Antenatal & Postpartum Depression 00:09:00 Bereavement and Grief 00:09:00 Dysthymia in Children and Adolescents 00:04:00 Depression and the Elderly 00:06:00 Psychosocial & Health Factors in the Elderly 00:03:00 Module 2: Assessment Questions 00:04:00 Different Types of Medicine Neurogenesis 00:04:00 Monoamine Oxidase Inhibitors 00:04:00 Serotonin Syndrome 00:03:00 Selective Serotonin Reuptake Inhibitors 00:03:00 Tyramine 00:03:00 Medication Statistics and Doctors in the UK & USA 00:10:00 Module 3: Assessment Questions 00:03:00 Complementary Alternative Therapies Lifestyle management, Diet, Exercise, Meditation 00:07:00 St John's Wort (hypericum perforatum) 00:05:00 Omega 3 Fatty Acids 00:04:00 Tai chi, Qigong 00:04:00 Yoga 00:04:00 Acupuncture 00:03:00 Art Therapy & Music Therapy 00:08:00 Module 4 Assessment Questions 00:04:00 Counselling Approaches to Depression Person Centred Therapy 00:07:00 Family or Couples Therapy 00:09:00 Stepped Care Model (approach) 00:10:00 Psychodynamic/Dynamic Interpersonal Therapy 00:06:00 Rational Emotive Behavioural Therapy 00:06:00 Clinical Hypnotherapy & Cognitive Behavioural Therapy 00:05:00 Clinical Hypnotherapy for Post Traumatic Stress Disorder 00:05:00 Gestalt Therapy 00:06:00 The Therapeutic Relationship 00:07:00 Knowledge and Qualities Necessary to a Counsellor 00:03:00 Module 5 assessment questions 00:03:00 Thank You and Good Bye! 00:03:00 Additional Study Materials Additional Study Materials: Safeguarding and Counselling 00:00:00

Are you looking to explore a highly effective, forward-looking therapeutic approach that centres on progress rather than problems? The Solution-Focused Brief Therapy (SFBT) Course is designed to introduce you to the core principles of SFBT, offering insight into a conversational framework that supports meaningful change. Whether you're a beginner in counselling theory or simply curious about structured goal-based dialogue, this course presents concepts in an accessible, no-fuss format — minus the jargon and mystery. Across the modules, you'll learn how to shift focus away from obstacles and toward what’s already working. Through engaging scenarios and clear explanations, you'll discover how SFBT encourages clients to imagine solutions, rather than dwell on difficulties. It's all about asking the right questions, listening with purpose, and guiding conversations toward constructive outcomes — even if the situation feels stuck. No need for fluff or frills — just sound concepts, smart guidance, and a practical mindset for anyone keen to sharpen their understanding of solution-oriented thinking. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Solution-Focused Brief Therapy (SFBT) Module 02 : The SFBT Diamond Model Module 03 : Key Techniques in SFBT Module 04 : Building a Collaborative Therapeutic Relationship Module 05 : Goal Setting in SFBT Module 06 : Resource Exploration and Solution Building Module 07 : Implementation and Evaluation Module 08 : SFBT in Different Settings and Populations Module 09 : Ethical Considerations in SFBT Learning Outcomes: Master the principles of Solution-Focused Brief Therapy (SFBT). Build proficiency in the SFBT Diamond Model. Employ key SFBT techniques in therapeutic practice. Establish a collaborative and therapeutic client relationship. Skillfully set goals within the SFBT framework. Apply SFBT in diverse settings and with various populations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals (counsellors, therapists, psychologists). Social workers and family therapists. Educators and school counsellors. Healthcare professionals interested in therapy. Life coaches and career counsellors. Individuals pursuing personal or professional growth. Managers and leaders interested in solution-focused leadership. Anyone intrigued by the transformative potential of SFBT. Career path Counsellor or Therapist Family Therapist School Counsellor Life Coach Career Counsellor Clinical Psychologist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Sales techniques can be crucial to getting insight and understanding your targeted customers. They support you to engage the customers in a conversation about their queries, visions and intentions. If you aspire to become a sales specialist, then this Sales Techniques course can unquestionably help you to accomplish that. This course ideal for improving your sales and helping promote your customer's buying process, raising the existing value and manage change. Learn the strategies and ways to practice and get the attention of your potential customers and communicate with them effectively with your offers. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. Furthermore, it will help the top executive execute and command their subordinates to help in increasing sales. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Mock Exam Mock Exam- Sales Techniques 00:20:00 Final Exam Final Exam- Sales Techniques 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00