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252 Cornerstone courses

HACCP - Level 3 Online Course (UK)

By Online Training Academy

Take on a journey that transcends the ordinary, as we delve into the intricacies of Hazard Analysis and Critical Control Points (HACCP). Picture this - a world where the mastery of HACCP fundamentals not only ensures compliance with food safety legislation but becomes your compass in navigating the labyrinth of potential hazards lurking in the culinary realm. Our curriculum doesn't just teach; it illuminates a path towards a safer, more robust food industry. Key Features: This HACCP - Level 3 Online Course (UK) Course Includes: This HACCP Online Course is CPD Certified Free Certificate from Reed CIQ Approved HACCP Online Course Developed by Specialist Lifetime Access As you immerse yourself in the modules, witness the evolution from hazard identification to the establishment of a seamless HACCP system plan. Envision the precision of analyzing hazards, the strategic identification of critical control points, and the artistry of establishing critical limits. It's a symphony of culinary science, where monitoring critical control points becomes second nature, and corrective action is not just a response but a culinary reflex honed to perfection. Yet, the journey doesn't end there - verification of the HACCP system and meticulous documentation are the cornerstones that transform knowledge into a tangible asset. And then, in the final chapters, explore alternatives to HACCP, where innovation intertwines with tradition, presenting you with a spectrum of possibilities for the future. Enrich your expertise in this culinary tapestry, where each module weaves a thread of knowledge, and by the end, you emerge not just educated but armed with the profound ability to redefine standards in food safety. Welcome to a voyage where learning transcends, and the mastery of HACCP becomes the epicenter of culinary excellence. Course Curriculum HACCP - Level 3 Online Course Module 01: Exploring HACCP Fundamentals Module 02: HACCP in Conjunction with Food Safety Legislation Module 03: Identifying Food Safety Hazards Module 04: Developing a HACCP System Plan Module 05: Establishing the HACCP System Module 06: Principle 1 - Analyzing Hazards Module 07: Principle 2 - Identifying Critical Control Points Module 08: Principle 3 - Establishing Critical Limits Module 09: Principle 4 - Monitoring Critical Control Points Module 10: Principle 5 - Taking Corrective Action Module 11: Principle 6 - Verifying the HACCP System Module 12: Principle 7 - Documenting Procedures Module 13: Implementation of the HACCP System Module 14: Exploring Alternatives to HACCP Learning Outcomes After completing this HACCP - Level 3 Online Course, you will be able to: Understand HACCP fundamentals and their application in food safety legislation. Identify and assess potential food safety hazards in different contexts. Develop effective HACCP system plans for various food industry scenarios. Apply principles of hazard analysis, critical control points, and critical limits. Demonstrate proficiency in monitoring, corrective action, and HACCP system verification. Explore alternative approaches to HACCP for comprehensive food safety strategies. Certification After completing this HACCP - Level 3 Online Course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service HACCP - Level 3 Online Course (UK) 2:57:29 1: Module 01: Exploring HACCP Fundamentals 08:48 2: Module 02: HACCP in Conjunction with Food Safety Legislation 13:45 3: Module 03: Identifying Food Safety Hazards 32:25 4: Module 04: Developing a HACCP System Plan 22:55 5: Module 05: Establishing the HACCP System 09:03 6: Module 06: Principle 1 - Analyzing Hazards 08:21 7: Module 07: Principle 2 - Identifying Critical Control Points 05:23 8: Module 08: Principle 3 - Establishing Critical Limits 10:17 9: Module 09: Principle 4 - Monitoring Critical Control Points 08:17 10: Module 10: Principle 5 - Taking Corrective Action 13:01 11: Module 11: Principle 6 - Verifying the HACCP System 19:10 12: Module 12: Principle 7 - Documenting Procedures 11:42 13: Module 13: Implementation of the HACCP System 05:21 14: Module 14: Exploring Alternatives to HACCP 08:01 15: Leave A Review 01:00 Who is this course for? HACCP - Level 3 Online Course Food industry professionals seeking advanced knowledge in HACCP implementation. Business administrators aspiring to enhance food safety management expertise. Individuals pursuing a career in regulatory compliance within the food sector. Entrepreneurs establishing food-related businesses requiring comprehensive safety measures. Quality assurance personnel aiming to strengthen their understanding of food safety protocols. Career path HACCP - Level 3 Online Course Food Safety Officer Regulatory Compliance Specialist Quality Assurance Manager HACCP Coordinator Food Inspection Officer Food Safety Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

HACCP - Level 3 Online Course (UK)
Delivered Online On Demand3 hours
£12

Animal Care and First Aid Training - CPD Certified

By NextGen Learning

The opportunities in the Animal Care industry are burgeoning like never before. As people increasingly treat their pets as family members, the demand for skilled professionals in Animal Care is skyrocketing. The "Animal Care and First Aid Training" course equips you with the vital skills needed in this rewarding sector. Whether you're an aspiring vet nurse, a pet owner who wants to provide the best Animal Care, or someone eyeing a career in animal welfare organisations, this comprehensive course is your gateway. Unfold an in-depth Animal Care curriculum, from mastering the fundamentals of Animal Health to the precise care of ornamental fish and reptiles. Learn about nutrition science, understand the unique characteristics of dogs, cats, and horses, and become proficient in first aid tailored for our animal companions. Immerse yourself in the enriching world of Animal Care and gain a comprehensive knowledge that stands out. Secure your place in the dynamic Animal Care industry and make a tangible difference today! Learning Outcomes: After completing the Animal Care and First Aid Training course, you will be able to: Acquire a foundational understanding of animal well-being, emphasising the principles of Animal Care and welfare. Develop proficiency in key Animal Care health fundamentals and identify signs of common ailments. Master hygiene practices crucial to maintaining optimal cleanliness in Animal Care environments. Gain hands-on knowledge in administering first aid, ensuring prompt responses in Animal Care emergencies. Understand the nuanced nutrition science, elevating your Animal Care dietary needs expertise. Enhance your familiarity with diverse animal species, from dogs to reptiles, enriching your Animal Care repertoire. "Animal Care" is more than a passion; it's a responsibility. This Animal Care and First Aid (UK) course equips you with the foundational knowledge and practices essential for ensuring the welfare of your cherished companions. Grasp the importance of animal health, hygiene, and first-aid, cornerstones for effective and compassionate "Animal Care". Delving beyond the basics, the Animal Care course offers specialised modules ranging from dogs and cats to horses, birds, and even ornamental fish and reptiles. Each segment is meticulously curated to provide an in-depth understanding of different species, ensuring that every "Animal Care" enthusiast is well-prepared to cater to the unique needs of various animals. This course is a beacon for those dedicated to elevating standards in "Animal Care" Enroll today to become an "Animal Care" expert. Gain essential skills, including first aid, and make a difference in the lives of animals. Join us now! Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Certificate in Animal Care and First Aid at QLS Level 3'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 120 CPD hours / points Accredited by CPD Quality Standards Lesson 01: Animal Care and Welfare: Introduction to Animal Well-being 14:43 1: Introduction to the Care and Animal Welfare of All Species Preview 14:43 Lesson 02: Animal Health Fundamental 13:26 2: Basic Animal Health Preview 13:26 Lesson 03: Maintaining Cleanliness: Hygiene Practices 13:46 3: Hygiene 13:46 Lesson 04: First Aid for Our Furry Friends 13:24 4: First Aid for Animals 13:24 Lesson 05: Nourishing Animals: The Science of Nutrition 12:46 5: Nutrition 12:46 Lesson 06: Understanding Dogs & Puppies 14:37 6: Getting to Know the Dogs & Puppies 14:37 Lesson 07: Understanding Kittens and Cats 19:11 7: Getting to Know the Kittens and Cats 19:11 Lesson 08: Studying Horses 13:06 8: Learning about Horses 13:06 Lesson 09: Studying Birds 13:02 9: Learning about Birds 13:02 Lesson 10: In-depth Knowledge of Rabbits & Guinea-Pigs 10:27 10: Specific Information on Rabbits & Guinea-Pigs 10:27 Lesson 11: Detailed Information on Ornamental Fish 10:27 11: Specific Information on Ornamental Fish 10:27 Lesson 12: Specific Details about Reptiles 13:14 12: Specific Information on Reptiles 13:14 Order Your CPD Quality Standard Certificate (Optional) 01:00 13: CPD Quality Standard Certificate 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 14: QLS Endorsed Certificate (Optional) 01:00 PDF Who is this course for? The target audience for the Animal Care and First Aid Training course is: Individuals are passionate about Animal Care and welfare. Pet owners seeking to enhance their knowledge and skills in Animal Care. Aspiring veterinarians and animal healthcare professionals. Animal shelter volunteers and workers. Anyone interested in gaining proficiency in Animal Care first aid. Those looking to specialise in caring for specific animals like dogs, cats, horses, and more in Animal Care. Requirements You can delightfully enrol in this Animal Care and First Aid Training course without formal requirements. Study for the Animal care course using any internet-connected device, such as a computer, laptop, tablet, or mobile device. Career path Our Animal Care and First Aid (UK) course will prepare you for a range of careers, including: Animal Care Assistant Veterinary Nurse Animal Welfare Officer Animal Carer Animal Keeper Zoo Keeper Pet Groomer Trainee Animal Technician Senior Animal Techincian Animal Vet Animal Management Lecturer Animal Trainer Veterinarian Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Animal Care and First Aid Training - CPD Certified
Delivered Online On Demand27 hours
£12

Online Options

Show all 239

Achieving Email Excellence Strategies for Successful Email Marketing

5.0(1)

By Let’s Do Business Group

Email Marketing remains a cornerstone of digital communication, which when used effectively can elevate your brand, foster customer loyalty, and drive remarkable results.

Achieving Email Excellence Strategies for Successful Email Marketing
Delivered Online
£25

Everything DiSC Facilitator Training

By DISCGB

This programme has been specifically designed to help experienced trainers, facilitators and coaches use Everything DiSC and the Five Behaviours assessments, and deliver workshops, with their own clients and in-house teams.

Everything DiSC Facilitator Training
Delivered Online + more
£425

Reflective Practice: Train to become a facilitator

4.9(13)

By Psychotherapy For Healthcare Ltd

A one-day training for counsellors, nurses, managers and healthcare practitioners who want to learn how to set up and facilitate Reflective Practice groups. Reflective Practice is the cornerstone of professionalism in healthcare. It develops clinical skills, improves decision-making, enhances work satisfaction, and reduces burnout.

Reflective Practice: Train to become a facilitator
Delivered Online
£175

Facilitation Skills for Business Analysts: In-House Training

By IIL Europe Ltd

Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Facilitation Skills for Business Analysts: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,695

Facilitation Skills for Business Analysts: Virtual In-House Training

By IIL Europe Ltd

Facilitation Skills for Business Analysts: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Facilitation Skills for Business Analysts: Virtual In-House Training
Delivered OnlineFlexible Dates
£1,250

Achieving Email Excellence Strategies for Successful Email Marketing

5.0(1)

By Let’s Do Business Group

Email Marketing remains a cornerstone of digital communication, which when used effectively can elevate your brand, foster customer loyalty, and drive remarkable results.

Achieving Email Excellence Strategies for Successful Email Marketing
Delivered Online + more
£30

Creating a 'Mental Health Policy at Work' Environment (Approved Online Training)

By Twig Services Ltd

Creating a 'Mental Health Policy at Work' Environment (Approved Online Training)

Creating a 'Mental Health Policy at Work' Environment (Approved Online Training)
Delivered Online On Demand20 minutes
£29

Introduction to Design Thinking: In-House Training

By IIL Europe Ltd

Introduction to Design Thinking: In-House Training Innovation is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. Design thinking practices fuel this continual innovation, as they are the critical links from inspiration to delivery, concept to showroom floor, and start-up to global business. Design thinking is a structured approach to promoting innovation and creative problem-solving. It is not a new approach. It has been around for centuries, as the art, architecture, and inventions of mankind illustrate. By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a framework in which to develop new solutions to problems and new products to sell. This highly interactive course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity. Since design thinking is based on doing rather than thinking, we participants are challenged to apply the techniques, in the classroom, to create new ideas and solutions to a case study project. What you will Learn At the end of this program, you will be able to: Explain the underlying principles and value of using Design Thinking for innovation Describe the basic concepts of the Stanford Model for Design Thinking Evaluate a set of basic Design Thinking techniques for application to your projects Apply tools, techniques, and skills aligned with the 5 stages of the Stanford Model Drive innovation through Design Thinking at some level in your work environment Foundation Concepts Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks Stages of Design Thinking Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks General Practices Team formation Visualization Improvisation Personalization Empathize Practices Overview of Empathize techniques Observation Engagement Interviews Define Practices Overview of Define practices Unpacking techniques Defining the customer techniques Integrating the Define experience Ideate Practices Overview of Ideate practices Reusable techniques for the Ideate stage New Ideate techniques to explore Prototype & Test Practices Overview of Prototype practices Examples of prototypes Overview of Testing practices Forms of testing techniques Adopt and Adapt Design Thinking Overview of Design Thinking implementation Design Thinking implementation challenges Success in implementing Design Thinking Summary and Next Steps Workshop summary Next steps: Personal Action Plans

Introduction to Design Thinking: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,295

Phlebotomy Course

3.5(2)

By Elearncollege

Description Phlebotomy Diploma Phlebotomy Diploma is a premium online course tailor-made for those eager to enter the world of phlebotomy, a key domain within the healthcare sector. The course serves as a bridge for participants to transition from amateurs to professional phlebotomists. At the heart of this Phlebotomy Diploma is an introduction to phlebotomy, establishing a firm foundation for learners. This foundational knowledge opens the doors to understanding the intricacies of blood, its circulation, and its vast composition. Knowledge of the blood's function plays a crucial role for every budding phlebotomist, and this course ensures that learners gain an in-depth understanding of it. Beyond theoretical knowledge, the equipment utilised for collecting specimens plays a paramount role in the field of phlebotomy. The Phlebotomy Diploma introduces learners to these tools, ensuring they become adept in their use, fostering both confidence and skill. Techniques such as venipuncture and dermal puncture, often seen as the cornerstone of phlebotomy, are explored extensively, ensuring students master these critical procedures. Yet, drawing blood is only a portion of a phlebotomist's role. Once the specimen has been obtained, the process of handling and processing becomes pivotal. This course enlightens students on best practices in specimen handling, ensuring the integrity of samples, which in turn guarantees accurate test results. Special procedures often set apart professionals from novices. The Phlebotomy Diploma covers these nuanced procedures, equipping learners with the knowledge to handle uncommon or challenging situations with poise. This is further complemented by a comprehensive overview of common laboratory tests, allowing learners to not just collect specimens, but also to have an understanding of the tests that might be run on those samples. While technical skills are essential, communication remains a cornerstone in the world of healthcare. The Phlebotomy Diploma recognises this and provides an entire module dedicated to honing communication skills tailored for a phlebotomist. From patient reassurance to effective collaboration with colleagues, good communication ensures smooth operations in any healthcare setting. The journey of becoming a phlebotomist is both exciting and demanding. This course offers guidance for those starting as student phlebotomists. It provides insights into the day-to-day tasks, challenges, and the joy of making a difference. As students near the end of the course, they're guided on transitioning to becoming professional phlebotomists. This segment offers invaluable insights into certifications, job opportunities, and furthering one's career in the phlebotomy sector. To conclude, the Phlebotomy Diploma is not just another online course; it's a comprehensive journey from the basics to the professional world of phlebotomy. It's designed meticulously, ensuring every learner, regardless of their prior knowledge, emerges as a competent, confident, and sought-after phlebotomist. For those eyeing a career in this dynamic field, this course is the beacon guiding them towards excellence. What you will learn 1:Introduction to Phlebotomy 2:Blood Circulation, Function and Composition 3:Equipment for Collecting Specimen 4:Venipuncture and Dermal Puncture 5:Specimen Handling and Processing 6:Special Procedures 7:Common Laboratory Tests 8:Communication Skills for a Phlebotomist 9:Becoming a Student Phlebotomist 10:Becoming a Professional Phlebotomist Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Phlebotomy Course
Delivered Online On Demand9 days
£99

Groovy Programming Fundamentals for Java Developers

By Packt

In this course, we take you step by step through the most common features and programming idioms of the Groovy programming language, enabling you to supercharge your developer productivity by harnessing the power of Groovy's lightweight and succinct programming syntax.

Groovy Programming Fundamentals for Java Developers
Delivered Online On Demand2 hours 36 minutes
£93.99

Educators matching "Cornerstone"

Show all 56
Cornerstones Coaching

cornerstones coaching

Back before Zoom calls were all the rage and I worked as an executive director in the public sector, I founded Cornerstone Coaching & Training LLC. I was training my own staff and being asked to train others and decided I wanted to share my executive leadership and coaching experience to help make others a difference. It's my passion and my calling! Despite today’s demands, I help individuals (like you) create and sustain positive work relationships and contribute toward a positive work culture that boosts morale and increases productivity. I specialize as a workplace communication and career coach, HR and small business consultant and trainer. My professional work background includes 32 years as a public servant in widely diverse workgroups: Director of Washington State 529 Plans and Chair of the national College Savings Plan Network Client Services Manager at the Public Works Board Washington State Emergency Manager - Training Officer and Public Information Officer Career Counselor at The Evergreen State College I hold a Green Belt in Lean Six Sigma Process Improvement and I’m focused on how you can better lead and communicate with confidence, clarity, and gratitude. I'm an author and expert in corporate and government communication, human resources (I am a nationally certified SPHR), am a certified Performance Coach, hold a Master of Education in Counseling, and Personnel Administration, and am a member of the International Coaching Federation (ICF). My goal is to inspire confidence and empower individuals and teams to learn how to bring out the best in each other - and to become more skilled and confident communicators and business leaders. I’ll help you develop practical communication skills to power your performance in your role as an employee, team member. supervisor, and executive leader.