Airport Customer Service and Operations Course Overview This course provides a comprehensive introduction to airport customer service and operational functions essential for smooth airport management. Learners will explore key areas such as passenger service, airport facilities, security protocols, emergency procedures, and weather-related operations. Designed to enhance understanding of both customer-facing roles and behind-the-scenes airport activities, the course equips participants with the knowledge to contribute effectively in a dynamic aviation environment. Upon completion, learners will be confident in identifying airport components, handling security operations, managing emergency situations, and appreciating sustainability initiatives, preparing them for diverse roles within the airport industry. Course Description Delving deeper into the multifaceted operations of airports, this course covers vital topics from the fundamentals of customer service to the complexities of airport infrastructure and security management. Learners will gain insight into the coordination required for effective security operations and the protocols followed during aircraft and airport emergencies. The course also addresses the impact of weather control and the growing importance of sustainable practices in airport operations. Through a structured and detailed learning experience, participants will develop the skills to support operational efficiency and deliver exceptional service within the fast-paced aviation sector, enhancing both personal competence and career potential. Airport Customer Service and Operations Curriculum Module 01: Airport Customer Service Module 02: Airport Components Module 03: Security Operations Module 04: Airport and Aircraft Emergency Situations Module 05: Weather Control Operations Module 06: Sustainable Airport Operation (See full curriculum) Who Is This Course For? Individuals seeking to build a career in airport customer service and operations. Professionals aiming to enhance their knowledge of airport management and security. Beginners with an interest in aviation and airport industry roles. Those planning to work in airport administration, passenger assistance, or related sectors. Career Path Airport Customer Service Agent Airport Operations Coordinator Security Officer in Aviation Emergency Response Officer Weather Operations Specialist Sustainability Coordinator in Airport Management
Course Overview Ready to elevate your role in the world of education? Empower yourself with this comprehensive Higher Level Teaching Assistant Qualification course that can help you provide quality teaching support. This course is your key to stepping into a classroom fully prepared, empowered, and aware of the intricate dynamics that drive students' growth and development. As the course progresses, you'll be introduced to advanced modules covering child development, special educational needs, and effective teaching strategies, ensuring a comprehensive understanding of the subject. Enrol now and empower the next generation with the best academic support! Advantages you'll receive: CPD certificate 24/7 Learning Assistance Updated learning materials Compliance with standards Recognised qualification Exceptional customer service Qualification Level 4 Certificate for Higher Level Teaching Assistants (RQF) Description Advance your career potential with the 'Higher Level Teaching Assistant Qualification'. Key topics include: Role and Purpose of a Higher-Level Teaching Assistant Importance of Team Work and Workplace Collaboration Stages of Physical, Social and Intellectual Development of Children Frameworks that support child well-being Legislation and Practices Promoting Equality and Diversity Addressing and managing challenging behaviour Effective teaching strategies and communication techniques Utilising ICT for enhanced learning Constructive feedback and assessment methods Monitoring and evaluating learner's progress Qualification Purpose This qualification aims to equip learners with the in-depth knowledge and skills necessary to excel as a Higher Level Teaching Assistant. Through direct instruction and experience sharing, participants will understand their role, its impact on student outcomes, and how to navigate the complexities of primary education. Who is this course for? This Higher Level Teaching Assistant Qualification certification is: Tailored for those desiring to step into the world of teaching assistance and significantly impact primary education. Perfect for professionals already in the field but keen to elevate their skills and knowledge to a higher level. Suited for individuals passionate about teaching and looking for a comprehensive course that blends foundational understanding with advanced techniques and strategies. Entry Requirements Minimum age of 16 years to be eligible for this qualification. Employment as a teaching assistant within a school setting. Progression Successful learners may want to progress to teaching qualifications such as: Level 3 Award in Education and Training Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Total Qualification Time The Total Qualification Time (TQT) combines the hours spent on directed learning with the estimated time a student will spend on independent activities related to their studies, like homework or assessments. The overall learning time determines the credit value of a qualification, where every 10 hours of study is worth one credit. For this course, the TQT is set at 360 hours. Guided Learning Hours 'Guided Learning Hours' refers to when a student is actively guided or taught by an educator, whether a teacher, coach, or other training professional. Students receive 108 hours of guidance or direct instruction for this specific course. Method of Assessment: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments/projects/reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Career Path The Higher Level Teaching Assistant Qualification course will give you edges in various professions. Here are some careers with average UK average salaries: Higher Level Teaching Assistant: £22,000 Primary School Teacher: £30,000 Special Educational Needs Coordinator: £35,000 Education Welfare Officer: £28,000 Learning Mentor: £24,000 School Counsellor: £29,000 Child Psychologist: £40,000 Educational Consultant: £45,000 School Administrator: £23,000 Curriculum Developer: £37,000 Course Curriculum 54 sections • 74 lectures • 00:00:00 total length •Getting Started With the Course: 00:00:00 •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (quals): 00:00:00 •Assignment Preparation Guideline: 00:00:00 •Beginners Guide to Referencing: 00:00:00 •Guideline for the Observation Session: 00:00:00 •1. Purpose of a Higher Level Teaching Assistant: 00:00:00 •2. Role of a Higher Level Teaching Assistant: 00:00:00 •1. Purpose of CPD and How it Affects Practice: 00:00:00 •2. Use of Advice and Feedback to Improve Performance: 00:00:00 •1. Importance of Team Work and Identifying Different Team Roles: 00:00:00 •2. Workplace Collaboration: 00:00:00 •3. Managing and Developing the Effective Practice of Appropriate Team Members: 00:00:00 •HLTA Unit 01: 00:00:00 •1. Stages of Physical, Social and Intellectual Development: 00:00:00 •1.External and Personal Factors that Affect Child Development: 00:00:00 •2.Theories to Support Development: 00:00:00 •3. Types of Changes That Affect a Child's Development or Wellbeing: 00:00:00 •4. Referral Assessment of Special Educational Needs: 00:00:00 •1. Parents and Carers Contributions for the Development and Well-being of Children and Young People: 00:00:00 •1. Frameworks That Support Development and Well-being of Children: 00:00:00 •HLTA Unit 02: 00:00:00 •1. Legal Entitlement of Children and Young People with Special Educational Needs: 00:00:00 •1. Legislation and Codes of Practice to Promote Equality and Diversity: 00:00:00 •2. Experience and Impact of Prejudice and Discrimination and Applying Principles of Equality, Diversity and Inclusion: 00:00:00 •1. Types of Special Educational Needs and Ways of Supporting Children and Young People with Learning Difficulties: 00:00:00 •1. Effects of a Disability on Children and Young People: 00:00:00 •2. Nature of Sensory or Physical Needs and Roles and Responsibilities of Others and Assistive Technology: 00:00:00 •1. Language and Vocabulary Appropriate to the Age of the Learner, Level of Understanding and Proficiency: 00:00:00 •2. Ways of Introducing Words and Language Structures: 00:00:00 •HLTA Unit 03: 00:00:00 •1. Policies and Procedures to Promote Positive Behaviour: 00:00:00 •2. Importance of Consistency and Fairness When Applying Boundaries and Rules for Behaviour: 00:00:00 •1. Promoting Positive Values, Attitudes and Behaviour: 00:00:00 •2. Ways of Establishing Ground Rules: 00:00:00 •3. Effective Strategies to Promote Positive Values, Attitudes and Behaviour: 00:00:00 •1. Patterns and Triggers of Challenging behaviour and Actions: 00:00:00 •2. Inappropriate and Challenging Behaviour Management: 00:00:00 •3. Supporting Children and Young People to Identify and Avoid Inappropriate Behaviour: 00:00:00 •4. How to Deal with Bullying, Harassment or Oppressive Behaviour: 00:00:00 •1. Contributing to Reviews of Behaviour and Behaviour Policies: 00:00:00 •Observation Report - Unit 4: 00:00:00 •HLTA Unit 04: 00:00:00 •1. Preparing the Resources Required for Planned Learning Activities: 00:00:00 •2. Developing and Adapting Resources to Meet the Needs of Individuals and Group: 00:00:00 •3. Learning Support Strategies to Meet the Needs of Individuals and Group: 00:00:00 •4. Health, Safety, Security and Access Requirements of the Learning Environment: 00:00:00 •5. Giving Attention to Learners for Balancing the Needs of Individuals and Group: 00:00:00 •6. Assessing Learners' Participation and Progress in Activities: 00:00:00 •7. How to Provide Feedback Effectively: 00:00:00 •8. Evaluating How Own Knowledge, Understanding and Skills Impact on Practice of Individuals and Group: 00:00:00 •HLTA Unit 05: 00:00:00 •1. Effective Communication with Children and Colleagues: 00:00:00 •2. Communicating Effectively with Parents and Carers: 00:00:00 •3. Commitment to Collaborative and Cooperative Working with Colleagues: 00:00:00 •Observation Report - Unit 6: 00:00:00 •HLTA Unit 06: 00:00:00 •1. Teaching Strategies: 00:00:00 •2. Designing Opportunities for Learners to Develop Their literacy, Numeracy, ICT and Thinking and Learning Skills: 00:00:00 •3. How Learners' Prior Knowledge and Attainment Enables Them to Meet Learning Objectives: 00:00:00 •4. Appropriate Language to Suit the Age and Ability of Learners: 00:00:00 •5. Management of Individual, Group and Whole-Class Learning: 00:00:00 •6. Appropriate Teaching to Suit the Stage of the Lesson and the Needs of the Learners: 00:00:00 •1. Opportunities for Using ICT to Support Pupils' Learning and Its Impact: 00:00:00 •2. Encouraging Pupils to Use ICT to Solve Problems, Work Collaboratively and Find Out New Information: 00:00:00 •1. Providing Constructive Feedback: 00:00:00 •2. Supporting and Guiding Learners: 00:00:00 •3. Using Assessment to Diagnose Learner's Needs: 00:00:00 •1. Monitoring Learners' Learning Progress: 00:00:00 •Observation Report - Unit 7: 00:00:00 •HLTA Unit 07: 00:00:00 •Assignment Submission Checklist: 00:00:00 •Submit Your Assignments: 00:00:00
Overview The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Microsoft Office bundle. Our Microsoft Office package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will learn the basics step by step with clear lessons and support from experienced tutors. You will be able to hone your knowledge from beginner to advanced level of Microsoft office as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. As Microsoft Office, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this Microsoft Office bundle as a one-stop solution for you. This 20-in 1 Ultimate Microsoft Office bundle consists of the following Courses: Course 01: MS Word Diploma Course 02: Proofreading & Copyediting Course 03: PowerPoint Diploma Course 04: Microsoft Excel Level 3 Course 05: New Functions in Microsoft Excel 2021 Course 06: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 07: Microsoft Excel: Excel Sheet Comparison with VBA Course 08: Microsoft Excel: Master Power Query in 120 Minutes! Course 09: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 10: Excel Pivot Tables Course 11: Data Analysis in Microsoft Excel Complete Training Course 12: Excel Must know Formulas and Functions Course 13: Excel spreadsheet for Beginner Course 14: Excel Data Analysis Course 15: Excel Vlookup, Xlookup, Match and Index Course 16: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 17: PowerBI Formulas Course 18: Outlook Tips and tricks Course 19: Excel PowerQuery and PowerPivot Course 20: Complete Microsoft Power BI 2021 Additionally, you will get 5 other career-guided courses in this Microsoft Office bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Learning Outcomes of Microsoft Office bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Microsoft Office Know your responsibilities as Microsoft Office and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Microsoft Office Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Microsoft Office bundle. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (MS Word Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to learn Microsoft Office for office admin jobs. It’s ideal for beginners who are just starting or for those who want to refresh their Microsoft Office skills. By mastering Microsoft Office, you’ll be better prepared to handle office tasks efficiently. Requirements This Microsoft Office course has been designed to be fully compatible with tablets and smartphones. Career path Completing this course will enhance your CV and prepare you for a range of office administration roles where Microsoft Office skills are highly valued. Office Assistant: £18,000 to £25,000 Administrative Coordinator: £20,000 to £30,000 Executive Secretary: £25,000 to £40,000 Office Manager: £30,000 to £50,000 Senior Administrative Officer: £40,000 to £60,000 Operations Administrator: £45,000 to £70,000 With strong Microsoft Office knowledge, you’ll be ready to excel in these roles and stand out in the competitive job market.
Minute Taking Executive Training Course Overview This Minute Taking Executive Training course equips learners with essential skills to accurately record, organise, and present meeting minutes with professionalism and clarity. Designed to enhance effectiveness in administrative and executive roles, the course covers key concepts including meeting preparation, understanding meeting structure, capturing decisions and actions, and mastering the responsibilities of a minute taker. Learners will gain confidence in their note-taking abilities and discover how to leverage technology to streamline the process. By the end of the course, participants will be capable of producing clear, concise, and well-structured minutes that support organisational efficiency and communication. Course Description This comprehensive training delves into the full scope of minute taking, starting with foundational knowledge on the importance and types of minutes. Learners explore how to prepare thoroughly before meetings and understand different meeting formats and protocols. The course covers how to accurately document discussions, decisions, and assigned actions, while also clarifying the specific duties and ethical considerations of a minute taker. Practical guidance on effective note-taking techniques and strategies for building confidence in minute-taking situations is included. Additionally, learners will examine how digital tools and technology can aid in capturing and distributing minutes efficiently. Throughout, the course emphasises professionalism and accuracy, ensuring participants develop skills that are highly valued across various industries. Minute Taking Executive Training Curriculum Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence (See full curriculum) Who Is This Course For? Individuals seeking to enhance their minute-taking skills for professional settings. Professionals aiming to advance their administrative or executive support career. Beginners with an interest in administrative functions and effective communication. Office staff looking to improve meeting documentation accuracy and efficiency. Career Path Executive Assistant Administrative Officer Office Manager Project Coordinator Corporate Secretary Meeting Coordinator
Step into the world where athletics meets business. The Sports Management: 20-in-1 Premium Online Courses Bundle is engineered to position you for success in today’s competitive sports industry. Whether you’re managing teams, planning logistics, or supporting athlete welfare—this all-in-one career bundle prepares you to hit the hiring radar fast. With 20 role-focused courses, this bundle opens doors to leadership positions in clubs, fitness chains, schools, wellness organisations, and beyond. Get job-ready for the world behind the games. Description Sports management isn’t just about understanding athletes—it’s about mastering the operations that power performance. From coaching and health knowledge to contracts, crisis response, HR, and analytics, this course bundle is a complete toolkit for those who want to lead rather than follow. Ideal for aspiring team managers, event coordinators, wellness supervisors, and fitness administrators, this career-focused bundle enhances your job profile with every completed course. Why take one route when you can cover all bases? You don’t need to work in a stadium to be a game-changer—this bundle prepares you for roles that are constantly in demand and impossible to automate. A smarter, faster way to qualify. A wiser way to invest in your future. FAQ Q: What kinds of roles does this help with? A: Perfect for roles like sports team manager, wellness coordinator, sports admin officer, and club operations manager. Q: Is this suitable for career changers? A: Absolutely. The broad mix of courses makes it a great entry point for professionals switching into the sports or wellness industries. Q: How long do I have to complete the bundle? A: You’ll have lifetime access to all 20 courses—flexibility at its best. Q: Can I add this to my CV or LinkedIn? A: Yes, and you should. Employers want multi-skilled candidates—this bundle proves you are. Q: Why 20 courses? A: Because sports management spans more than one skill. This bundle prepares you for real-life hiring expectations.
About this Training Course This separately bookable 3 full-day course is not designed to skill Oil & Gas engineers to be accountants, but to give the participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For technical professionals, a high level of single subject matter expertise is no longer sufficient for superior management performance. Oil & Gas technical professionals who wish to succeed in the resources industry are required to develop skills beyond their core functional knowledge. An understanding of financial information and management, and an awareness of the economic theory that drives value creation, are an integral part of the managers required suite of skills. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Workshop A: Finance for Non-Finance for Oil & Gas Professionals Attend this industry specific course and benefit from the following: Demystify financial jargon and fully interpret financial statements Understand Balance Sheets and Profit & Loss statements of Oil & Gas companies Discover the crucial distinction between cash flow and profit Understand how to make correct investment decisions using Net present Value and Internal Rate of Return Interpret oil and gas company financial reports using ratio analysis Learn the difference between cash costs and full costing of energy products Learn how to manage working capital for increased shareholder value Workshop B: Petroleum Fiscal Regimes and Applied Finance for Oil & Gas Industry Professionals Attend this advanced Training course to enhance your financial acumen from the following: Build and compare cash flow based models of both production sharing contract projects and royalty regime projects Gain an awareness of the different valuation methods for producing properties and undeveloped acreage Learn the industry specific accounting issues that apply when interpreting oil and gas company financial statements Understand how the physical characteristics of energy assets (e.g. reserves, reservoir quality) are translated into project valuations Learn how the investment analysts value oil and gas stocks and make buy/sell recommendations Target Audience This course is specifically designed for those with a non-finance background training from the Oil & Gas sector and requires only basic mathematical ability as a pre-requisite. It is presented in a manner that reduces the jargon to basic principles and applies them to numerous real-life examples. This course has been researched and developed for Managers, Superintendents, Supervisors, Engineers, Planners, Lawyers, Marketers, Team Leaders and Project Coordinators in the technical and non-technical departments in the Oil and Gas industry. Course Level Basic or Foundation Trainer Your expert course leader has presented over 300 courses and seminars in financial management. He began his career as a graduate in the Corporate Treasury of WMC Ltd having completed a degree in Applied Mathematics and Geology at Monash University. After five years with WMC, he pursued an MBA in finance and accounting at Cornell University in New York. He later gained a PhD in energy policy from the University of Melbourne. He worked for WMC Ltd in Perth as a Senior Financial Analyst in the Minerals Division and subsequently as an Energy Analyst in the Petroleum Division. In April 1997, he established an independent consultancy business providing advice to companies such as Woodside, Shell and Japan Australia LNG (MIMI). He spent many years as a consultant and commercial manager in the North West Shelf Gas project in Western Australia. Since 2006, he has been an Adjunct Fellow at the Macquarie University Applied Finance Centre where he teaches courses in valuation, financial statement modelling, and resources industry investment analysis. His background in geology and mathematics allows him to empathise with those who seek an understanding of finance but are approaching the learning experience with a technical mind. He receives consistently high ratings for his breadth of knowledge of the subject matter. He presents in a lively interactive style using real life examples and cases. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations