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2351 Coordinator courses delivered Online

Adult Safeguarding

4.9(27)

By Apex Learning

Course Overview: Safeguarding vulnerable adults is a critical responsibility that requires knowledgeable and compassionate individuals. Our Adult Safeguarding Counselling Course is designed to equip you with the necessary expertise to make a real difference in the lives of vulnerable adults.This comprehensive course provides a deep understanding of adult safeguarding, ensuring you have the knowledge and skills to effectively protect and support vulnerable individuals. Throughout the modules, you will explore essential topics such as safeguarding legislation, identifying and responding to abuse and neglect, communication in care, information sharing, and reporting concerns.Enrol now and equip yourself with the skills to protect and advocate for vulnerable adults with our comprehensive Adult Safeguarding course. Key Features of the Course: Upon completion, you will receive a valuable certification, demonstrating your commitment to ongoing professional growth and development. Our dedicated support team is available round the clock to provide guidance and address any queries you may have, ensuring a smooth and engaging learning experience. Who is This Course For? This course is tailored for individuals passionate about promoting the well-being of vulnerable adults and aspiring to work in adult safeguarding roles. Whether you are an experienced professional seeking to expand your knowledge or someone new to the field, this course will provide you with the foundations to thrive in the sector. What You Will Learn: In Module 01, you'll learn about the importance of safeguarding vulnerable adults and the ethical considerations involved, exploring key principles and values. Module 02 delves into the legal frameworks surrounding adult safeguarding, gaining insights into critical acts and regulations to ensure compliance and accountability. Module 03 focuses on understanding different types of abuse and neglect faced by vulnerable adults, recognising signs, and learning prevention strategies. In Module 04, you'll explore policies, roles, and responsibilities involved in safeguarding, and understanding the collaborative efforts required for comprehensive protection. Effective communication is emphasised in Module 05, teaching you how to communicate sensitively and appropriately with vulnerable adults, families, and professionals, developing essential listening and communication skills. Building on this, Module 06 equips you with knowledge and skills for sharing information and responding to disclosures, emphasising confidentiality procedures. In the final module, Module 07, you'll learn the correct procedures for reporting concerns related to adult safeguarding, exploring documentation requirements and the significance of record-keeping in safeguarding practices. Why Enrol in This Course: Enrolling in our Adult Safeguarding Counselling Course offers numerous advantages for your career and the well-being of vulnerable adults. With exceptional reviews, an updated curriculum aligned with industry standards, and high demand for skilled professionals, this course enhances employability and opens doors to fulfilling opportunities. Requirements: No prior experience or qualifications are required to enrol in this course. We welcome individuals from diverse backgrounds passionate about safeguarding vulnerable adults and making a difference in their lives. Career Path: Upon completing this course, you will be equipped with the skills and knowledge for various roles in the adult safeguarding sector. Some potential career paths and their corresponding average salaries in the UK include: Adult Safeguarding Officer: £25,000 - £35,000 per annum Safeguarding Coordinator: £30,000 - £40,000 per annum Social Worker (Adult Safeguarding): £30,000 - £42,000 per annum Care Manager: £25,000 - £40,000 per annum Support Worker: £18,000 - £25,000 per annum Advocacy Officer: £22,000 - £30,000 per annum Policy Advisor (Safeguarding): £35,000 - £45,000 per annum Certification: Upon completing the Adult Safeguarding Counselling Course, you will receive a CPD (Continuing Professional Development) certificate, validating your achievement and enhancing your professional credibility in adult safeguarding. Course Curriculum 1 sections • 7 lectures • 03:36:00 total length •Module 01: An Introduction to Safeguarding of Vulnerable Adults: 00:30:00 •Module 02: Safeguarding Legislations: 00:30:00 •Module 03: Understanding Abuse and Neglect: 00:36:00 •Module 04: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities: 00:30:00 •Module 05: Understanding the Importance of Communication in Care: 00:30:00 •Module 06: Sharing Information and Responding To a Disclosure: 00:30:00 •Module 07: Reporting Your Concern: 00:30:00

Adult Safeguarding
Delivered Online On Demand3 hours 36 minutes
£12

Teaching Assistant : Special Education Needs Coordination (SENCO) - CPD Certified

By Compliance Central

Are you looking to enhance your Teaching Assistant & SENCO skills? If yes, then you have come to the right place. Our comprehensive course on Teaching Assistant & SENCO will assist you in producing the best possible outcome by mastering the Teaching Assistant & SENCO skills. The Teaching Assistant & SENCO course is for those who want to be successful. In the Teaching Assistant & SENCO course, you will learn the essential knowledge needed to become well versed in Teaching Assistant & SENCO. Our Teaching Assistant & SENCO course starts with the basics of Teaching Assistant & SENCO and gradually progresses towards advanced topics. Therefore, each lesson of this Teaching Assistant & SENCO course is intuitive and easy to understand. You will get 2 courses: Course 01: SEN Teaching Assistant Course 02: SENCO - Special Educational Needs Coordination Why would you choose the Teaching Assistant & SENCO course: Lifetime access to Teaching Assistant & SENCO course materials Full tutor support is available from Monday to Friday with the Teaching Assistant & SENCO course Gain a complete understanding of Teaching Assistant & SENCO course Accessible, informative Teaching Assistant & SENCO learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Teaching Assistant & SENCO Study Teaching Assistant & SENCO in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Teaching Assistant & SENCO course Curriculum Breakdown of the SEN Teaching Assistant Course Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership Curriculum Breakdown of the SENCO - Special Educational Needs Coordination Course Module 01: Introduction to SEN Co-ordination Module 02: The SENCO Role in Policy and Practice Module 03: Roles and Responsibilities within whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team And more... CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Teaching Assistant & SENCO course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Teaching Assistant & SENCO. It is also great for professionals who are already working in Teaching Assistant & SENCO and want to get promoted at work. Requirements To enrol in this Teaching Assistant & SENCO course, all you need is a basic understanding of the English Language and an internet connection. Career path The Teaching Assistant & SENCO course will enhance your knowledge and improve your confidence. Teaching Assistant (SEN): £18,000 to £26,000 per year Special Education Needs Coordinator (SENCO): £26,000 to £40,000 per year Learning Support Assistant: £17,000 to £25,000 per year Special Education Teacher: £25,000 to £40,000 per year Behavioural Support Assistant: £18,000 to £30,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Teaching Assistant : Special Education Needs Coordination (SENCO) - CPD Certified
Delivered Online On Demand7 hours
£12

Effective Strategies for Teaching Students with Learning Disabilities Course

4.5(3)

By Studyhub UK

Embark on a transformative journey with our 'Effective Strategies for Teaching Students with Learning Disabilities Course.' This comprehensive programme unravels the intricacies of learning disabilities, providing a robust foundation for educators. The course intricately weaves the types of learning disabilities with insightful strategies, ensuring that every student's unique needs are met. From the formulation of Individualised Education Plans to mastering behavioural management, equip yourself with the tools to create an inclusive and supportive classroom environment. Learning Outcomes Gain in-depth knowledge of the various types of learning disabilities and their nuances. Develop the proficiency to design and implement Individualised Education Plans tailored to students' needs. Acquire strategies to support students facing reading, writing, and math challenges. Grasp the essentials of classroom modifications to enhance the learning experience for all. Understand behaviour management techniques and foster enhanced social skills in students with learning disabilities. Why buy this Effective Strategies for Teaching Students with Learning Disabilities Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Effective Strategies for Teaching Students with Learning Disabilities Course for? Educators aiming to broaden their understanding of learning disabilities and enhance their teaching techniques. Special educational needs coordinators (SENCOs) striving for updated knowledge and approaches. Parents and guardians of children with learning disabilities seeking supportive strategies. Psychology students and professionals aiming to specialise in educational support. School administrators and policy-makers wishing to optimise inclusive educational environments. Career path Special Needs Teacher: £25,000 - £41,000 Learning Support Assistant: £13,000 - £20,000 Educational Psychologist: £37,000 - £52,000 Special Educational Needs Coordinator (SENCO): £27,000 - £45,000 Behaviour Support Specialist: £22,000 - £35,000 Inclusion Manager: £30,000 - £50,000 Prerequisites This Effective Strategies for Teaching Students with Learning Disabilities Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Learning Disabilities Introduction to Learning Disabilities 00:15:00 Module 2: Types of Learning Disabilities Types of Learning Disabilities 00:21:00 Module 3: Understanding Individualised Education Plans (IEPs) Understanding Individualised Education Plans (IEPs) 00:15:00 Module 4: Classroom Adaptations for Students with Learning Disabilities Classroom Adaptations for Students with Learning Disabilities 00:18:00 Module 5: Teaching Strategies for Reading Difficulties Teaching Strategies for Reading Difficulties 00:17:00 Module 6: Teaching Strategies for Written Expression Teaching Strategies for Written Expression 00:15:00 Module 7: Teaching Strategies for Math Difficulties Teaching Strategies for Math Difficulties 00:19:00 Module 8: Behaviour Management and Social Skills for Students Behaviour Management and Social Skills for Students 00:15:00

Effective Strategies for Teaching Students with Learning Disabilities Course
Delivered Online On Demand2 hours 15 minutes
£10.99

RIDDOR Training Course

5.0(5)

By Online Training Academy

Are you ready to enhance your understanding of workplace safety and compliance? Our RIDDOR Training Course is designed to equip you with the essential knowledge and skills needed to ensure a safe and compliant work environment. Whether you're an employer, manager, or health and safety professional, this course will guide you through the critical aspects of workplace safety regulations, risk management, and incident reporting. Key Features: CPD Certified Developed by Specialist Lifetime Access The RIDDOR Training Course offers a comprehensive understanding of workplace safety and health regulations. Learners will explore the fundamental principles of health and safety at work, including the essential laws that govern these areas. The course covers effective health and safety management strategies, helping participants to develop skills in identifying, assessing, and managing various workplace risks. Additionally, it provides detailed insights into RIDDOR, teaching learners how to properly report injuries, diseases, and dangerous occurrences in the workplace. By the end of the course, participants will be equipped with the knowledge and skills to ensure a safer working environment, understand legal requirements, and effectively handle health and safety issues in their professional settings. Course Curriculum Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) Learning Outcomes: Understand health and safety laws in the workplace. Learn effective health and safety management strategies. Identify and assess common workplace risks. Comprehend RIDDOR requirements and reporting procedures. Apply risk assessment methods to workplace hazards. Recognize responsibilities under RIDDOR regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety officers Managers and supervisors Human resources professionals Workplace safety trainers Compliance officers Career path Health and Safety Officer Safety Compliance Manager Risk Assessor HR Safety Coordinator Safety Training Specialist Compliance Auditor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

RIDDOR Training Course
Delivered Online On Demand1 hour 6 minutes
£10

Diploma in Purchase Ledger - Level 3 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Purchase Ledger - Level 3 (QLS Endorsed)
Delivered Online On Demand2 hours
£15

Project Management: PMBOK, PMI & Project Life Cycle

5.0(1)

By Course Gate

Master project management with our Project Management: PMBOK, PMI & Project Life Cycle course. Gain in-depth knowledge of PMBOK and PMI standards, effective planning, scheduling, risk management, and more. Ideal for aspiring project managers and professionals seeking advanced skills. Enrol now to enhance your career in project management

Project Management: PMBOK, PMI & Project Life Cycle
Delivered Online On Demand7 hours 30 minutes
£21

Support Worker Training for Mental Health - 8 Courses Bundle

By NextGen Learning

In this unique Support Worker Training for Mental Health bundle, a pathway to meaningful change awaits. With a focus on impact, each course is a stepping stone towards greater understanding and empathy. Engage deeply with our comprehensive Support Worker Training for Mental Health bundle designed to create a genuine impact. With a commitment to making a positive difference, this collection resonates with both heart and intellect. Radiate hope as you embark on the Support Worker Training for Mental Health bundle. Let's forge positive change, creating empowerment and progress hand in hand. Join us on this enlightening expedition. Begin your exploration of "Support Worker Training for Mental Health" now, gaining access to 8 comprehensive courses. The Eight CPD Accredited courses that the bundle includes are: Course 1: Mental Health Awareness Certificate Course 2: Mental Health Support Worker Course 3: Self-Help Psychology: Mental Freedom Course 4: Dual Diagnosis: Addiction and Mental Health Course 5: Psychology of Anxiety and Stress Course 6: Break Your Bad Habits Course 7: ZEN: For Personal Development (Zen Teachings) Course 8: Principles Of Success - Growth Mindset Learning Outcomes Understand mental health nuances for adequate support. Learn to provide compassionate help in challenging times. Manage stress, anxiety, and addictive tendencies. Embrace mindful personal development. Break harmful habits and nurture positive behaviours. Cultivate a mindset for personal and professional success. Are you ready to make a genuine impact in the lives of others? This carefully curated Support Worker Training for Mental Health bundle is your gateway to a world of transformation, compassion, and empowerment. Delve into the heart of mental health understanding with a collection that promises knowledge and theoretical skills to uplift and guide those in need. Mental health awareness is crucial in today's world. Equip yourself with the tools to provide meaningful support, offering a haven for those facing challenges. Through expert-led courses inside this Support Worker Training for Mental Health bundle, you'll gain insights into mental health nuances, empathy-driven assistance, and techniques to manage stress, anxiety, and addiction. Explore a comprehensive spectrum of mental health-related topics, from understanding the interplay of addiction and mental health to cultivating resilience and embracing positive habits. All Support Worker Training for Mental Health bundle courses are accessible online, allowing you to learn at your own pace, whether at home, at work, or on the go. By the end of this Support Worker Training for Mental Health bundle, you'll have the knowledge and skills to provide compassionate support, fostering positive change in individuals' lives. You'll gain a new perspective on personal development through the lens of ZEN teachings and cultivate a growth mindset that transcends barriers. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Support Workers and Caregivers: Healthcare and Mental Health Professionals: Human Resources Personnel Families and Caregivers Personal Growth Seekers Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Mental Health Support Worker Counseling Assistant Healthcare Assistant in Mental Health Facilities Educational Support Specialist Human Resources Well-being Coordinator Community Outreach Worker Personal Development Coach Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Support Worker Training for Mental Health - 8 Courses Bundle
Delivered Online On Demand36 hours
£39

Introduction to Coaching - CPD Accredited

By Karen Blake Coaching

🚀 Introduction to Coaching Course: Unlock Your Coaching Potential! 🌟 Discover the art of coaching with our CPD Accredited 'Introduction to Coaching' course. 🎓 Gain insights into the GROW Model, motivation techniques, and advanced questioning skills. Ideal for aspiring coaches and professionals seeking career development.

Introduction to Coaching - CPD Accredited
Delivered Online On Demand
£120

Party Planning and Management

5.0(2)

By Institute of Beauty & Makeup

Discount Course | New Year Special - Downloadable FREE 'Mini Course' | Lifetime Access | CPD Accredited | Exam Included

Party Planning and Management
Delivered Online On Demand1 hour
£12

CMI Level 2 Diploma in Team Leading

By School of Business and Technology London

Getting Started The CMI Level 2 Diploma in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Diploma in Team Leading is a broad and extensive learning course that gives you an extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader who wishes to develop team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum   About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, a number of progression opportunities become available: Enhance your professional status by upgrading your CMI membership Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.) Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate) Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Diploma in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete all Group A units and any combination of units to a minimum of 5 credits from Group B. Learners need to complete a total of 38 credits to achieve this qualification. The minimum Total Qualification Time is 380 hours, including 115 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT3- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT4- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT5- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT6- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT7- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

CMI Level 2 Diploma in Team Leading
Delivered Online On Demand11 months
£888.29