2318 Continuous Professional Development (CPD) courses in Liverpool delivered Online

Cultivating an Agile Mindset: Creativity, Trust, and a Plastic Toothbrush Case In an Agile world, a lot of focus is put on tools and techniques, but what about the importance of an Agile mindset? This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU. What you will Learn In this presentation, you'll gain insight into: Why an Agile mindset is a critical counterpart to an Agile skill set How cognitive bias impedes our ability to think critically The intimate connection between imagination and reason Ways to catalyze creative problem solving within your team How increasing trust amongst a team enhances performance

Changing Times: Growth of Project Management 2.0 In today's business environment, there is a new generation of workers that have grown up in a Web 2.0 world of web-based project management tools - PM 2.0. This video explores how PM 2.0 allows for better governance, improved collaboration with stakeholders, and more meaningful reporting using metrics, KPIs, and dashboards. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Learning From Agile Transformation Journey In this talk, Evelyn will be sharing her experience and insights gained from her decade of experience supporting organizations to transform. Through Ericsson Global Transformation Support Centre, she grew internal coaching capabilities and helped organizations of different sizes to transform. She developed deep insights on agile transformation strategy, agile leadership and transformation tactics at different levels, through her hands-on coaching experience working with different technology, architecture, structure and culture.Some highlights of her talk include: agile transformation patterns, transformation strategy, internal organic transformation, importance of agile leadership and product ownership, and some other learnings that will surely lead to some concrete takeaway messages for you to advance you and your Agile transformation to the next level. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Step into the fascinating world of children’s growth, thought processes and play behaviour with this insightful Child Development, Psychology and Playwork Course. Whether you're working with children already or looking to build your understanding, this course takes you through how young minds develop emotionally, socially and cognitively—wrapped up in a fun yet purposeful look at play and its psychological role in early years. With a solid foundation in theory and everyday application, you'll gain valuable knowledge to support children in a range of environments. Designed to balance scientific understanding with playful interaction, this course explores how children form relationships, express emotion, and make sense of their surroundings through structured and imaginative play. You’ll get to grips with key psychological concepts, developmental milestones, and the frameworks professionals use to observe and support children’s learning journeys. All content is delivered online, making it easy to fit around your schedule while gaining insight that matters. Key Features of Child Development, Psychology and Playwork Bundle CPD Accredited Child Development, Psychology and Playwork Course Instant PDF certificate Fully online, interactive Child Development, Psychology and Playworkcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Child Development, Psychology and Playwork Bundle course to excel! To become successful in your profession, you must have a specific set of Child Development, Psychology and Playwork skills to succeed in today's competitive world. In this in-depth Child Development, Psychology and Playworktraining course, you will develop the most in-demand Child Development, Psychology and Playwork skills to kickstart your career, as well as upgrade your existing knowledge & skills. Child Development, Psychology and Playwork Curriculum Course 01: Child Psychology & Development Course 02: Child Playwork Accreditation This Child Development, Psychology and Playwork bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Child Development, Psychology and Playwork course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Child Development, Psychology and Playwork basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Child Development, Psychology and Playwork Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Overview This comprehensive course on COVID-19 Critical Care will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This COVID-19 Critical Care comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this COVID-19 Critical Care. It is available to all students, of all academic backgrounds. Requirements Our COVID-19 Critical Care is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 02:47:00 total length •Coronavirus- The Outbreak: 00:19:00 •Deteriorating Patient: 00:36:00 •Day-to-Day Critical Care: 00:27:00 •COVID-19 Critical Illness Clinical Overview: 00:25:00 •Treatment Support: 00:18:00 •Vaccine for COVID-19: 00:15:00 •Caring Human Factors Understanding and Applying: 00:13:00 •Quarantine Rules and Guidelines: 00:14:00

Overview This comprehensive course on Conservation Diploma Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Conservation Diploma Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Conservation Diploma Course. It is available to all students, of all academic backgrounds. Requirements Our Conservation Diploma Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 8 lectures • 02:33:00 total length •Module - 1: The Fundamentals of Conservation: 00:22:00 •Module - 2: Introduction to Biodiversity: 00:24:00 •Module - 3: Introduction to Ecosystem: 00:22:00 •Module - 4: Species and Ecosystems: 00:24:00 •Module - 5: Wildlife Conservation: 00:18:00 •Module - 6: Ocean Challenges and Solutions: 00:24:00 •Module - 7: Conservation Project Planning: 00:19:00 •Assignment - Conservation Diploma Course: 00:00:00

Overview This comprehensive course on Distribution Station & Feeder Protection will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Distribution Station & Feeder Protection] comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Distribution Station & Feeder Protection. It is available to all students, of all academic backgrounds. Requirements Our Distribution Station & Feeder Protection is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 7 lectures • 15:57:00 total length •Module 01: Introduction: 00:09:00 •Module 02: Per Phase Analysis: 00:38:00 •Module 03: Sub-Station Protection: 01:14:00 •Module 04: A Protection Coordination Problem: 00:30:00 •Module 05: Surge Protective Equipment: 00:32:00 •Module 06: Transformer Protection: 00:54:00 •Assignment - Distribution Station & Feeder Protection: 2 days, 12 hours

Overview This comprehensive course on Property Development Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Property Development Diploma comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Property Development Diploma. It is available to all students, of all academic backgrounds. Requirements Our Property Development Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:04:00 total length •Introduction to Property Development: 00:19:00 •Different Types of Property: 00:15:00 •Property Research: 00:13:00 •Property and the Law: 00:16:00 •Different Methods of Finance Option: 00:13:00 •Obtaining Building Regulations: 00:11:00 •The Planning Process: 00:11:00 •Project Management: 00:13:00 •Marketing Your Property: 00:13:00

Deal Price is Active! Offer Ends Soon; Hurry Up!! Did you know? There were around 700,000 deaths from antibiotic-resistant infections in 2019, and another 200,000 people died in the UK in 2019 from the Norovirus. The primary problem is that people are overprescribing antibiotics and not following proper hygiene practices. Prevention and control of infection is a key part of healthcare in the UK. Reducing the risk of infections in healthcare settings and in the community is important. This can be done through various measures, such as good hand hygiene, appropriate use of personal protective equipment, effective cleaning and decent contamination of equipment, and effective waste management. The role of infection within a health or social care setting poses a significant risk to service users, patients, carers, and staff. Without effective infection prevention and control approaches, the infection can cause disease and harm and impair the quality of life and healthcare experiences. In addition, it is important to ensure that healthcare workers know the risks associated with infections and how to reduce them. Finally, it is essential to have effective systems in place to monitor and manage infection control and to ensure that any outbreaks are identified and addressed quickly. If you are interested in learning more about infection prevention and control training but need help figuring out where to start. In that case, this course will give you a solid foundation to help you advance your career and get more useful abilities. So, enrol now! Learning Outcomes Learn to define infection prevention and control Become familiar with the principles of infection prevention and control Become familiar with the infection control legislation Discover the most common and less common infections found in the UK caused by animals and insects Learn how blood and body fluids spread infections Learn how food and water spread infections Why Prefer this Prevention and Control of Infection in Health Care Settings Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. For the convenience of the students, this course on infection prevention and control is divided into several different modules and sub-modules. You will learn about the fundamentals of infection, infection control, infectious agents, the mode of transmission of infection, a susceptible host, different types of infections, healthcare-associated infections, policy and legislation on infection control, and much more. *** Course Curriculum *** Prevention and Control of Infection in Health Care Settings Course Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Prevention and Control of Infection in Health Care Settings course. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Learners in the healthcare industry and those seeking employment in the healthcare industry will all benefit from this Prevention and Control of Infection in Health Care Settings course. Also, learners of the following professions can enrol on this Prevention and Control of Infection in Health Care Settings course: Quality and patient safety professionals Hair care and beauty professionals Traditional beauty industry employees Individuals working in a caring environment Individuals preparing to work in the care sector Caretakers at home Requirements This Prevention and Control of Infection in Health Care Settings course have no set prerequisites for enrollment. Anybody with a laptop, tablet, or smartphone can access this course. You only need to be older than 16 and have a love and a passion for learning. Career path The Prevention and Control of Infection in Health Care Settings course will improve your candidature for numerous jobs in the healthcare sector. Given below are the job titles you can land: Hospital Manager Public Health Nurse Infection Preventionist Registered Nurse Epidemiologist Infectious Disease Physician Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.