2603 Continuous Professional Development (CPD) courses in Glasgow delivered Online

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Leading in a Disruptive Age: Don´t Just Manage Projects ... Lead Them How can a leader in today's organization get the right mix across teams, leadership, and the culture that binds them together? This session will cover the latest trends in what drives teams, the disconnects between leaders and their teams, and considerations for building a winning project culture that drives value to both the customer and organization across factors of people, process, and technology. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights Based on his groundbreaking new book The Blueprint, Conant's session blends stories of success and failure as he shows-and-tells how you can get unstuck, maximize your impact, and even change your life. The Blueprint codifies a lifetime of leadership knowledge into an actionable process designed to work in the here-and-now. It is 40 years of unmatched leadership experience condensed into 6 small steps! This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU

Complexity Dimensions that Impact Projects By attending this session you will be able to learn how to differentiate complex from complicated and understand the 15 complexity dimensions obtained through a multi-industry survey, case studies and interviews with experts and practitioners. We will also share how the traditional cost estimation process is limited when dealing with complex projects, and finally see a proposed model that would support cost estimators dealing with complex projects. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Achieving Hypergrowth with DevOps OKRs OKRs (Objectives and Key Results) as a framework for defining and tracking objectives and their outcomes is now widely adopted by companies of all sizes, within multiple industries: Google, Adobe, Amazon, Facebook, Dell, Microsoft, Siemens, and Samsung, to name a few. Product OKRs allow for alignment in product development and delivery, Marketing and Sales OKR support driving the buying process via distribution channels, and Customer Service OKRs ensure that customers receive the support they need. All OKRs are important and interdependent in a cascading, objective-setting environment; however, DevOps OKRs play a special role. They boost customer satisfaction, revenue, productivity, and many other key results exponentially, thus allowing a company to achieve the next level of business objectives. In this talk, we will review why this is happening and discuss how to make it happen. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Program Excellence: How to Lead in a Constantly Changing World In this presentation, Dr. Zeitoun reflects on the impact that Volatility, Uncertainty, Complexity and Ambiguity (VUCA) has on achieving strategic initiatives' success. This serves as the backdrop for why the development of our 'sensing and responding' appetite is crucial for tomorrow's businesses. He will explore approaches for creating closeness with the customer's voice. Multiple examples that highlight best practices for sensing and responding will be showcased and used. You will come away with a foundation for creating a dynamic environment that supports high agility in dealing with the ever-increasing pace of change. You will come away with a foundation for creating a dynamic environment that supports high agility in dealing with the ever-increasing pace of change. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Life’s full of curveballs, and let’s be honest — sometimes even the best of us feel like we’re winging it. The Empowered Self-Preparation Course is your friendly nudge in the right direction, offering thoughtful guidance to help you feel more prepared, more focused, and just that little bit more ready to handle whatever comes your way. This isn’t about being perfect — it’s about being a bit more you, but with a plan. Whether you’re sorting through personal goals or simply want to be more organised with your time and thoughts, this course provides straightforward support, helpful insights, and plenty of "why didn’t I think of that?" moments. It’s designed to fit around real life — with no awkward lectures or tedious fluff. Just smart advice, solid tools, and that slightly smug feeling of knowing you’re a step ahead for once. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Self-Preparation Module 02: Self-Awareness and Personal Development Module 03: Time Management and Productivity Module 04: Motivation and Self-Discipline Module 05: Building Resilience and Managing Challenges Module 06: Personal Growth and Continuous Learning Learning Outcomes: Enhance self-awareness for improved decision-making. Master time management techniques for increased productivity. Cultivate self-discipline and sustainable motivation. Develop resilience to navigate life's obstacles with ease. Foster continuous learning to stay relevant and adaptable. Empower your personal growth journey towards self-preparation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal development and self-improvement. Students looking to boost their academic performance. Professionals striving for career advancement. Entrepreneurs aiming for business success. Stay-at-home parents pursuing personal goals. Anyone committed to becoming the best version of themselves. Young adults preparing for life's challenges. Retirees interested in ongoing personal growth. Career path Life Coach Personal Development Consultant Academic Advisor Business Coach Career Counsellor Training Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Let’s face it—Tuberculosis isn’t just something from the history books. It’s very much a present-day issue, and the numbers are louder than ever. This Awareness of Tuberculosis Course cuts through the noise and brings clear, well-organised information to help learners understand how TB spreads, who’s at risk, and what steps can be taken to limit its impact. You won’t find fluff here—just the straight facts, smartly presented and easy to follow. Whether you’re looking to improve your knowledge for work or personal interest, this course keeps things simple, sharp, and relevant. You’ll explore the causes, symptoms, stages, and treatment approaches without needing to be a medical professional. From how TB behaves in different environments to the precautions people can take, this course keeps the science understandable and the content accessible. With each module, your awareness of TB becomes clearer, making you more confident in recognising and responding to this global health challenge. No lab coats or long lectures—just clear, accessible learning delivered online at your own pace. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Tuberculosis Module 02 : Epidemiology and Drug Resistance Module 03 : Diagnostic Methods for Tuberculosis Module 04 : Treatment of Tuberculosis Module 05 : TB Management and Control Strategies Module 06 : Prevention and Control of Tuberculosis Learning Outcomes: Understand the global impact of tuberculosis. Identify diagnostic methods for TB detection. Explore effective treatment approaches. Develop TB management and control strategies. Master prevention techniques for TB transmission. Acquire knowledge to contribute to TB awareness and control efforts. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Public health workers Medical students Researchers NGO staff Policymakers Community health educators Career path Epidemiologist Clinical Researcher Public Health Analyst Medical Doctor Nonprofit Health Worker Health Policy Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Child Protection Officer Training Course is an essential programme designed for individuals who want to better understand the role of a Child Protection Officer and contribute to creating safer environments for children. Whether you're looking to advance your career or become more informed on safeguarding issues, this course offers a thorough examination of the policies and procedures in place to protect young people from harm. Through engaging content, learners will gain an in-depth understanding of child protection laws, identifying signs of abuse, and responding effectively to safeguarding concerns. As a fully online course, it is designed to fit seamlessly into your schedule, ensuring flexibility while covering critical topics such as risk assessment, the roles and responsibilities of a Child Protection Officer, and the importance of collaborating with agencies to provide effective child protection. With our expert-led material, learners can build their knowledge at their own pace, equipping themselves with the necessary tools to identify and act on concerns related to child safety. Whether you're a social worker, educator, or involved in youth services, this course will provide valuable insights for anyone dedicated to keeping children safe and supported. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Child Protection and Safeguarding Basics Module 02: Child Protection In the UK Module 03:Respond to Child Abuses Module 04: Sharing Information about Any Safeguarding Concerns Module 05: Report Abuse Module 06: Maltreatment of Children Module 07: Child Protection in Education System Module 08: Allegations Against Staff Module 09: Child Protection in Sport & Active Leisure Learning Outcomes: Analyse safeguarding concerns adeptly. Demonstrate knowledge of UK child protection laws. Implement effective responses to child abuse incidents. Proficiently share information regarding safeguarding concerns. Report child abuse incidents with precision and diligence. Evaluate and address allegations against staff in child protection scenarios. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Education professionals Social workers Healthcare practitioners Sports and leisure industry professionals Law enforcement personnel Youth workers Counsellors Volunteers in child-centric organisations Career path Child Protection Officer Social Worker Education Safeguarding Lead Youth Outreach Worker Sports and Leisure Safeguarding Officer Counsellor for Children and Adolescents Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

If you’ve ever fancied stepping into the culinary world with confidence, our Commis Chef Training Course offers a brilliant introduction to the essentials of kitchen craft. Designed to sharpen your understanding of cooking techniques, food preparation, and kitchen etiquette, this course is your ticket to grasping the foundations that every aspiring chef should know. Whether you’re dreaming of a bustling restaurant kitchen or simply want to refine your culinary knowledge, this course delivers solid learning with clarity and a dash of flair. With a focus on theory, culinary principles, and industry insights, this course ensures you build a strong knowledge base without leaving your kitchen. Each module is crafted to keep you engaged while expanding your grasp of key topics such as food safety, ingredient handling, and classic cooking methods. Perfect for anyone looking to explore the chef’s path, this course combines professionalism with an approachable tone—because cooking should be taken seriously, but never too seriously. Key Benefits CPD Accredited Instant FREE e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Commis Chef Training Course Curriculum Chapter 01: Can TV Chefs Teach You To Cook? Chapter 02: Improving Cooking And Food Preparation Skills Chapter 03: Catering To Unique Tastes Chapter 04: Qualities Of A Successful Chef Chapter 05: Achieve Perfection As A Saucier Chapter 06: Becoming The Perfect Chef Chapter 07: Equipment For Perfect Chefs Chapter 08: How To Become The Perfect Chef: Attending School Chapter 09: The Keys To Getting and Using Feedback Chapter 10: What Can You Do With A Culinary Degree Chapter 11: Knife Skills For The Perfect Chef Chapter 12: Making Meals Easy to Eat Healthy Chapter 13: Plating for the At Home Chef Chapter 14: Perfect Chefs Choose A Speciality Chapter 15: Finding Local Cooking Classes Chapter 16: How Can You Become a Professional Chef Chapter 17: The Physical Qualities of the Perfect Chef Chapter 18: The Importance of Testing Recipes Chapter 19: The Chefs Important Baking Tools Chapter 20: The Learning Curve To Becoming The Perfect Chef Chapter 21: The Job of a Professional Chef Chapter 22: The Mix of Sweet, Spicy and Savory Chapter 23: The Perfect At Home Chef Chapter 24: The Perfect Chef Opens A Restaurant Chapter 25: The Physical Demand of Being a Chef Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our course. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included