2311 Continuous Professional Development (CPD) courses in Bradford delivered On Demand

Are you looking to enhance your Customer Service & CRM skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service & CRM will assist you in producing the best possible outcome by mastering the Customer Service & CRM skills. The Customer Service & CRM course is for those who want to be successful. In the Customer Service & CRM course, you will learn the essential knowledge needed to become well versed in Customer Service & CRM. Our course starts with the basics of Customer Service & CRM and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service & CRM course is intuitive and easy to understand. Why would you choose the Customer Service & CRM course from Compliance Central: Lifetime access to Customer Service & CRM course materials Full tutor support is available from Monday to Friday with the Customer Service & CRM course Learn Customer Service & CRM skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service & CRM course Accessible, informative Customer Service & CRM learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study Customer Service & CRM in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Course Improve your chance of gaining in demand skills and better earning potential by completing the Customer Service & CRM Curriculum Breakdown of the Customer Service & CRM Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service & CRM course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service & CRM. It is also great for professionals who are already working in Customer Service & CRM and want to get promoted at work. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service & CRM course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service & CRM. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you ready to revolutionize the way you approach challenges? Do you want to harness the power of creativity to find innovative solutions in your personal and professional life? The Certificate on Creativity and Creative Problem Solving is your gateway to mastering the art of inventive thinking and effective problem resolution. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course on Creativity and Creative Problem Solving covers important skills for understanding and improving mental health and effectively solving problems. Learners start by gaining a basic understanding of mental health and the role of mental health support workers. They learn about the laws and services related to mental health and how community mental health teams function. The course emphasizes the importance of involving service users and maintaining mental health in the workplace. In the problem-solving section, learners are guided through a structured method to solve problems creatively. They learn to define problems clearly, gather relevant information, and prepare for brainstorming sessions. The course teaches techniques to generate multiple solutions, analyze them critically, and select the best option. Finally, learners plan the implementation of their chosen solution and reflect on the process to record any lessons learned. This comprehensive approach equips learners with practical skills for creative problem-solving and mental health awareness. Course Curriculum Module 01: Introduction to Mental Health Module 02: Overview of Mental Health Support Worker Module 03: Mental Health Legislation and Services Module 04: Community Mental Health Teams (CMHTs) Module 05: The Participation of The Service User Module 06: Mental Health in the Workplace Module 07: The Problem Solving Method Module 08: Problem Definition Module 09: Information Gathering Module 10: Preparing for Brainstorming Module 11: Generating Solutions (I) Module 12: Generating Solutions (II) Module 13: Analyzing Solutions Module 14: Selecting a Solution Module 15: Planning Your Next Steps Module 16: Recording Lessons Learned Learning Outcomes: Understand the fundamentals of mental health and support services. Comprehend mental health legislation and associated services. Recognise the role of Community Mental Health Teams. Engage service users in the mental health process. Apply the problem-solving method effectively. Analyse and select optimal solutions systematically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Creativity and Creative Problem Solving 2:06:55 1: Module 01: Introduction to Mental Health 12:28 2: Module 02: Overview of Mental Health Support Worker 09:38 3: Module 03: Mental Health Legislation and Services 18:07 4: Module 04: Community Mental Health Teams (CMHTs) 11:42 5: Module 05: The Participation of The Service User 12:42 6: Module 06: Mental Health in the Workplace 13:37 7: Module 07: The Problem Solving Method 04:39 8: Module 08: Problem Definition 06:34 9: Module 09: Information Gathering 04:05 10: Module 10: Preparing for Brainstorming 06:52 11: Module 11: Generating Solutions (I) 06:35 12: Module 12: Generating Solutions (II) 02:44 13: Module 13: Analyzing Solutions 05:18 14: Module 14: Selecting a Solution 04:33 15: Module 15: Planning Your Next Steps 02:44 16: Module 16: Recording Lessons Learned 02:37 17: CPD Certificate - Free 01:00 18: Leave A Review 01:00 Who is this course for? Aspiring mental health support workers Community health team members Workplace mental health advocates Problem-solving enthusiasts Service user advocates Career path Mental Health Support Worker Community Mental Health Worker Mental Health Policy Advisor Workplace Mental Health Coordinator Creative Problem-Solving Consultant Service User Advocate Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Managing Portfolios: The Most Broken Function in Businesses Today Organizations need to better control their projects and programs, both current and oncoming. This session outlines five steps in defining a portfolio and connects this to project and program lifecycle management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Stakeholder Management: It's Not Just for Clients Project managers recognize the importance of active and effective management of their stakeholder clients. But what about the people who work for and with them? Too often these colleagues get 'lost in the sauce' of everyday demands. This presentation provides tips on how NOT to let that happen. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Stakeholder Management: It's Not Just for Clients Project managers recognize the importance of active and effective management of their stakeholder clients. But what about the people who work for and with them? Too often these colleagues get 'lost in the sauce' of everyday demands. This presentation provides tips on how NOT to let that happen. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Need to Focus on Business Benefits and Value For decades, project managers were trained to focus on the creation of the deliverables defined in the project's requirement, often with little regard for the expected business benefits and business value. This is now changing as companies have a better understanding of business benefits and value and are updating their methodologies and frameworks. Some frameworks, such as Agile and SCRUM, appear to do a better job identifying than traditional project management practices tracking and reporting business benefits and value. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Machine Learning and other AI: Are You Ready? Machine Learning is the latest 'hot' title in computing and Artificial Intelligence. It sounds new but is influencing your life already. Machine Learning and AI will affect more and more of your life as they mature and more enabling technologies intersect with them. Machine Learning will change many disciplines and careers, overcoming scale issues, enabling better knowledge and insights, and augmenting many professions. Are you ready? This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Business Continuity Planning This presentation looks at a framework for defining a workable Business Continuity Plan (BCP) and the nuances required to test and maintain such a plan. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Business Continuity Planning This presentation looks at a framework for defining a workable Business Continuity Plan (BCP) and the nuances required to test and maintain such a plan. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Are you looking to enhance your Equality, Diversity and Inclusion skills? If yes, then you have come to the right place. Our comprehensive course on Equality, Diversity and Inclusion will assist you in producing the best possible outcome by mastering the Equality, Diversity and Inclusion skills. The Equality, Diversity and Inclusion course is for those who want to be successful. In the Equality, Diversity and Inclusion course, you will learn the essential knowledge needed to become well versed in Equality, Diversity and Inclusion. Our Equality, Diversity and Inclusion course starts with the basics of Equality, Diversity and Inclusion and gradually progresses towards advanced topics. Therefore, each lesson of this Equality, Diversity and Inclusion course is intuitive and easy to understand. Why would you choose the Equality, Diversity and Inclusion course from Compliance Central: Lifetime access to Equality, Diversity and Inclusion course materials Full tutor support is available from Monday to Friday with the Equality, Diversity and Inclusion course Learn Equality, Diversity and Inclusion skills at your own pace from the comfort of your home Gain a complete understanding of Equality, Diversity and Inclusion course Accessible, informative Equality, Diversity and Inclusion learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Equality, Diversity and Inclusion bundle Study Equality, Diversity and Inclusion in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Equality, Diversity and Inclusion Course Improve your chance of gaining in demand skills and better earning potential by completing the Equality, Diversity and Inclusion Equality, Diversity and Inclusion Curriculum Breakdown of the Equality, Diversity and Inclusion Course Module 01 : Understanding Diversity Module 02 : Understanding Stereotypes Module 03 : Breaking Down the Barriers Module 04 : Verbal Communication Skills Module 05 : Non-Verbal Communication Skills Module 06 : Being Proactive Module 07 : Coping with Discrimination Module 08 : Dealing with Diversity Complaints as a Person Module 09 : Dealing with Diversity Complaints as a Manager Module 10 : Dealing with Diversity Complaints as an Organization CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Equality, Diversity and Inclusion course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Equality, Diversity and Inclusion. It is also great for professionals who are already working in Equality, Diversity and Inclusion and want to get promoted at work. Requirements To enrol in this Equality, Diversity and Inclusion course, all you need is a basic understanding of the English Language and an internet connection. Career path The Equality, Diversity and Inclusion course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Equality, Diversity and Inclusion. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each