3797 Construction courses in Cardiff delivered Online

This course will help you to gain the skills needed to thrive in the competitive field of Estate Agent. You will learn the art of property valuation, effective marketing strategies and the ins and outs of property law and regulations. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to estate agents Learn to explore the career prospects of estate agents Understand the classification of estate agents Get acquainted with the types of contractual agreements Recognise the code of practice for estate agents Understand the property valuation process Get to know about the process of negotiating in an estate agency Learn about letting & renting Understand the process of selling a property Learn how to buy through an estate agent Recognise the importance of technology in the domain Estate Agent Course Overview This estate agent course online will help you understand the roles and responsibilities of an estate agent and also help you know how to explore career prospects in the same domain. You will also learn about the different types of estate agents and understand how to make a career selection accordingly. This estate agent course online will also help you get a better understanding of the different types of contractual agreements, the code of practice for estate agents and the property valuation process. You will also know how to negotiate in an estate agency, the process of selling properties and buying through an estate agent by taking this popular online course. By the end of the course, you will get a thorough understanding of the classification of estate agents and the responsibilities carried out by them. After finishing this flexible online course, you will also gain the skills and knowledge required to become a professional estate agent. Who should take this course? This comprehensive estate agent course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of estate agent. Entry Requirement There are no academic entry requirements for this estate agent course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method  This estate agent course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: Introduction to Estate Agents Introduction to Estate Agents Module 2: Exploring Career Prospects of Estate Agents Exploring Career Prospects of Estate Agents Module 3: Classification of Estate Agents Classification of Estate Agents Module 4: Types of Contractual Agreements Types of Contractual Agreements Module 5: Code of Practice for Estate Agents Code of Practice for Estate Agents Module 6: Property Listing Property Listing Module 7: Property Valuation Process Property Valuation Process Module 8: Negotiating in Estate Agency Negotiating in Estate Agency Module 9: Letting & Renting Letting & Renting Module 10: Selling a Property Selling a Property Module 11: Buying Through an Estate Agent Buying Through an Estate Agent Module 12: Technology Technology Conclusion: Estate Agent Course Conclusion: Estate Agent Course Assessment Assessment - Estate Agent Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

48-Hour Knowledge Knockdown! Prices were reduced like never before. Boost Your Career By Enrolling In This PAT Testing Bundle To Overcome Your Challenges! 06 in 1 PAT Testing Bundle Improve your knowledge and enhance your skills to succeed with this PAT testing bundle. This PAT testing bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This PAT Testing Bundle contains 6 of our premium courses for one discounted price: Course 01: Portable Appliance Testing (PAT) Course 02: Basic Electricity Course Course 03: Electricity and DC Circuit Analysis Course 04: Heating, Ventilation and Air Conditioning (HVAC) Technician Course 05: Domestic Appliances Repairing Course Course 06: Handyperson All the courses under this PAT Testing bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the PAT Testing bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive PAT testing bundle, you can achieve your dreams and train for your ideal career. This PAT testing bundle covers essential aspects in order to progress in your chosen career. Why prefer us? All-in-one package of 6 premium courses' PAT Testing bundle Get a free student ID card! (£10 postal charge will be applicable for international delivery.) Get instant access to this PAT testing course. Learn PAT Testing from anywhere in the world PAT Testing is affordable and simple to understand PAT Testing is entirely online, interactive lesson with voiceover audio Lifetime access to the PAT Testing course materials PAT Testing comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Our PAT Testing bundle courses consist of the following learning modules: Course 01: Portable Appliance Testing (PAT) Introduction to PAT Relevant Statutory Provisions for PAT Risk Assessment Reducing and Controlling Risks Electrical Units and Appliance Classification Initial Visual Examination Instruments for Testing and Equipment Inspection Electrical Installation Testing Safety Precautions in Electrical Testing Reporting and Record-keeping Assessment Process Once you have completed all the courses in the PAT Testing bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Electricians and Electrical Engineers Facility and Maintenance Managers Health and Safety Officers Small Business Owners and Managers Individuals responsible for workplace safety Career path This PAT Testing Bundle will improve your knowledge, allowing you to advance professionally and look for a variety of job prospects, including - PAT risk assessor Maintenance Staff Electrician Shop Owners These career prospects pay between £10,000 and £40,000 per year in the United Kingdom. Certificates CPDQS Digital certificate Digital certificate - Included CPDQS Hard copy certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Description: Safety procedures are the most important part of any organization's Safety Management System. The company's Safety Plan shows that Senior Management takes the commitment to workers health and safety seriously. The safety plans provides a system of policies, procedures and practices to help prevent accidents/incidents. This Workplace Safety Planning is designed to give you the foundation to develop your Organizational Safety Plan and take the next step in building your safety culture. So, if you want to develop your knowledge and skills don't wait to join this course. Learning Outcomes: What a safety plan will include How to understand and write an Organizational Safety Policy The importance of the Introduction to the Safety Plan How to develop a basic Communications Plan for a specific accident/incident occurrence Ways to decide on training solutions to common accidents/incidents How to understand and explain the importance and structure of Incident Response Plans and Critical Incident Response Plans How to understand Safety Inspections and Safety Audits as methods to identify unsafe conditions and apply corrective action How to use a 6S Inspection Checklist to conduct a 6S Inspection How to brainstorm policies and procedures that you might find in the Appendix of a Safety Plan How to help your organization write, implement, and review a safety plan Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Safety Planning is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Safety Planning is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Writing a Safety Plan 00:15:00 Organizational Safety Policy 00:15:00 Introduction to the Safety Plan 00:15:00 Communications Plan 00:15:00 Safety Training 00:15:00 Incident Response Plan (with Critical Incident Response Plan) 00:15:00 Safety and Health Inspections (with 6S) 00:15:00 Safety Audits 00:15:00 Mock Exam Mock Exam- Workplace Safety Planning 00:20:00 Final Exam Final Exam- Workplace Safety Planning 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Painting and Decorating: Painting and Decorating Course Do you have a creative flare and a love for painting and decorating interior spaces? If yes, you can further your profession by enrolling in our Painting and Decorating course. The painting and decorating course describes all the basics of painting and decorating. Also, you will know about various tools, equipment, and surface preparation for painting and decorating. Throughout the painting and decorating course, you will learn about paint types, colour theory, and painting techniques. The painting and decorating course also explains how to restore and repair any painting and decorating items. Health, safety, business essentials and environmental considerations all are elaborated in our painting and decorating course. Enrol in the painting and decorating course to get abilities ranging from basic to advanced to help you on your path and develop your profession. Learning Outcome of Painting and Decorating After completing the painting and decorating course, you will know about: Introduction to painting and decorating, its tools and equipment. You will learn Surface preparation, paint types and colour theory for painting and decorating. The necessary techniques for painting and decorating, wallpaper installation and decorative finishes are included in this painting and decorating course. The painting and decorating involve how to choose surfaces, materials, restoration and repair items. Health, safety in painting, business essentials and environmental considerations are all elaborated in this painting and decorating course. Special Offers of this Painting and Decorating: Painting and Decorating Course: This Painting and Decorating: Painting and Decorating Course includes a FREE PDF Certificate. Lifetime access to this Painting and Decorating: Painting and Decorating Course Instant access to this Painting and Decorating: Painting and Decorating Course 24/7 Support Available to this Painting and Decorating: Painting and Decorating Course Painting and Decorating: Painting and Decorating Course The Painting and Decorating: Painting and Decorating Course describes all the basics of painting and decorating. Also, you will know about various tools, equipment, and surface preparation for painting and decorating: painting and decorating. Throughout the Painting and Decorating: Painting and Decorating Course, you will learn about paint types, colour theory, and painting techniques. The painting and decorating course also explains how to restore and repair any Painting and Decorating: Painting and Decorating Course items. Health, safety, business essentials and environmental considerations all are elaborated in our painting and decorating: painting and decorating course. Who is this course for? Painting and Decorating: Painting and Decorating Course Anyone from any background can enrol in this Painting and Decorating bundle. Requirements Painting and Decorating: Painting and Decorating Course To enrol in this Painting and Decorating: Painting and Decorating Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Painting and Decorating: Painting and Decorating Course. Be energetic and self-motivated to complete our Painting and Decorating: Painting and Decorating Course. Basic computer Skill is required to complete our Painting and Decorating: Painting and Decorating Course. If you want to enrol in our Painting and Decorating: Painting and Decorating Course, you must be at least 15 years old. Career path Painting and Decorating: Painting and Decorating Course Possessing this painting and decorating experience can boost the appeal of your resume and make you more marketable to employers.

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Certification After successfully completing the course, you will be able to get the UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. The PDF Certificate + Transcript is available at £6.99 (Special Offer - 50% OFF). In addition, you can get a hard copy of your certificate for £12 (Shipping cost inside the UK is free, and outside the UK is £9.99).

This comprehensive Estate Agent course caters to professionals such as Estate Agents, Real Estate Investors, Brokers, Development Managers, Property Managers, and Sales Administrators. It equips you with the necessary skills and knowledge to excel in the field of estate agency. The course covers a wide range of topics, including an in-depth exploration of the real estate industry and its history in the UK. You will receive detailed insights into property listing, letting, and selling, property law, taxation, VAT, property management, roles and responsibilities, as well as facilities management. To thrive in a competitive market, you will also learn about the marketing mix, fundamentals, techniques, and approaches. Job Responsibilities of an Estate Agent in the UK: Assisting clients in buying, selling, and renting properties Conducting property valuations and market analysis Marketing properties and arranging property viewings Negotiating offers and facilitating property transactions Providing expert advice on property prices, legal matters, and market trends Building and maintaining relationships with clients and stakeholders Keeping up-to-date with industry regulations and best practices Skills needed to be successful as an Estate Agent: Excellent communication and interpersonal skills Strong negotiation and sales abilities Good knowledge of the local property market Attention to detail and organizational skills Ability to work independently and as part of a team Proficiency in technology and online platforms Problem-solving and decision-making capabilities Expected Salaries for Estate Agents in the UK: Entry-level: £15,000 - £20,000 per year Experienced: £25,000 - £40,000 per year Senior or specialised roles: £50,000+ per year Key Features of Estate agent Career Bundle CPD Accredited Care Certificate Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Estate agent Courses Details Course 01: Estate Agent: Property Listing, Letting, and Sales The comprehensive Estate Agent diploma course provides a detailed understanding of the real estate sector and the key roles within it. It covers skills and career paths, as well as the history of the UK property industry. Course 02: Property Law and Taxation for Accountants and Lawyers The Property Law and Taxation for Accountants and Lawyers course offers in-depth knowledge of property law and tax regulations in the UK. It is ideal for aspiring Property Accountants, Lawyers, Estate Agents, and real estate professionals. Course 03: Property Taxation and VAT The Property Law, Taxation & VAT course provides a comprehensive understanding of property-related taxation and VAT regulations. It covers the nature of the field and your key roles within it. Course 04: Property Management Ideal for those interested in property management, the Property Management course covers essential skills and knowledge. It explores the UK property market, the role of a Property Manager, and fundamental duties such as property listing, letting, and marketing. Course 05: Facilities Management Diploma The Facilities Management Diploma is designed to provide a formal qualification for individuals aspiring to work in facilities management. It covers duties, responsibilities, and core skills required for success in this field. Course 06: Property Development The Property Development Diploma equips learners with the knowledge and skills necessary for a career in property development. It focuses on the competitive property market and prepares individuals to excel in this industry. Course 07: Negotiation Skills The Negotiation Skills course teaches the techniques and stages of effective negotiation used by experienced professionals in various business settings. Course 08: Sales Skills Develop professional sales skills through this comprehensive training course. It covers winning over clients, closing deals efficiently, delivering engaging presentations, and mastering advanced body language techniques for building strong relationships. Course 09: Effective Communication Strategies Enhance your communication skills and master effective strategies for workplace conversations and interactions through this course. Course 10: Body Language The Body Language course provides essential nonverbal communication skills for business success and personal development. It covers various aspects of body language, including detecting lies, conveying messages through facial expressions, and exuding confidence in professional situations. Course 11: Presentation Skills The Presentation Skills course is essential for anyone looking to deliver successful work presentations. It teaches techniques to engage the audience, create compelling content, and make a lasting impact. Course 12: Marketing Designed for marketing professionals or individuals interested in marketing careers, this course covers marketing techniques, fundamentals, approaches, customer communication, and more. Course 13: COVID-19 Awareness Course The COVID-19 Awareness Course provides up-to-date information and statistics regarding the novel coronavirus. It covers health and safety guidelines aimed at reducing the risk of infection. Accreditation This Estate agent bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Estate agent course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Estate Agent - Essential Skills training bundle, is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent Property Manager Real Estate Investor Real Estate Development Manager Property Sales Administrator Real Estate Analyst Real Estate Broker Requirements No prior degree or experience is required to enrol in this course. Career path This Estate agent Course will help you to explore avariety of career paths in the related industry, including: Estate Agent Property Sales Consultant Lettings Negotiator Property Manager Real Estate Broker Property Valuer Property Development Manager Commercial Property Agent Land and New Homes Sales Consultant Residential Sales Manager Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

In Today's competitive world, sales management task is very demanding and challenging and therefore three 'key components' particularly require close attention for developing individuals, building the team and accomplishing the task. The Sales Management course is intended to prepare and enable sales managers to rouse their staff and build an effective, dynamic sales team. This course will orient you on sales and relationship management, a very important aspect of business - one that going forward, will help you in your career. It also covers the fundamentals of marketing and consumer behavior, advertising, public relations, direct marketing, sales promotion and much more. Course Highlights Certified Diploma in Sales Communication Strategies is an award-winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Sales Communication Strategies into several 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3.00 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Sales Communication Strategies Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Certified Diploma in Sales Communication Strategies Communication Basics FREE 00:30:00 The Importance Of Self Esteem FREE 00:30:00 Oral Communication Skills Certificate 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Reference Book Marketing Communications 00:00:00 Mock Exam Mock Exam - Certified Diploma in Sales Communication Strategies 00:20:00 Final Exam Final Exam - Certified Diploma in Sales Communication Strategies 00:20:00

Do you long for transforming your own thoughts and plans into genuine products? Are you inspired to create innovative products? Or would you just like to get into product creation? If yes, then the Certified Diploma in Product Creation is perfect for you! Marketing through internet platform has been widely used and offering product available online can help you increase your sales. As one of your objectives is to become profitable, you need to learn how to create products that will surely sell. Learn how to create products efficiently and target a wide range of customers to increase profit. You will learn all the essential product creation skills that will help your business or the business you are in to succeed. You will develop an understanding of the common characteristics of product creation. You will gain a good knowledge of the development process and the planning process involved in the creation of a new product. You will have a good understanding of the business ecosystem and knowledge of successful business models. Whether you already have understood or have never learned how to create a new product, this Diploma course is for you as long as you are passionate about creating products then you will surely be successful. Moreover, this is your opportunity to consolidate your creativeness with recently learned specialised skills to figure out how to create innovative and useful products.  Course Highlights Certified Diploma in Product Creation is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Product Creation into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Product Creation Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Product Creation is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Product Creation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction: Why Sell Information Products Online? 00:30:00 Pick Your Information Product 00:45:00 Product Creation and Branding 01:00:00 Creating Your Info-Product 00:45:00 Pricing and How to Get Testimonials 00:30:00 Selling Your Product 01:30:00 Summary 00:15:00 Mock Exam Final Exam

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.