2291 Conflict courses

APM Project Management Qualification (PMQ): Virtual In-House Training The APM Project Management Qualification (PMQ) (IPMA Level D) is a knowledge-based qualification that allows candidates to demonstrate knowledge of all elements of project management. Candidates will be able to demonstrate an understanding of how these elements interact and how their project fits into their strategic and commercial environment. The course will cover the 67 assessment criteria defined by APM and prepare you to sit the examination on the fifth and final day. In addition to the instructor-led sessions, you should also expect to complete some self-directed study in the evenings. The APM Project Management Qualification (PMQ) examination is a three-hour paper where candidates must answer 10 out of 16 questions that can cover all 67 assessment criteria topics. What you will Learn You'll learn how to: Provide organizations with a proven project management methodology that will allow individuals to plan, organize, and control the successful implementation of projects Achieve the APM Project Management Qualification (PMQ), the UK's leading project management qualification Provide practical skills and techniques to help further your career in project management Getting Started Introductions Course structure Course goals and objectives Overview of the APM Project Management Qualification (PMQ) examination Structure of Organizations and Projects Organization structures Project sponsorship Organization roles Project Office Governance Legislation Project Lifecycle Project Lifecycles Handover and closure Project reviews Situational Context of Projects Project Management Programme Management Portfolio Management The Project Environment Communication Communication Conflict Management Negotiation Leadership and Teamwork Leadership Teamwork Planning for Success Business Case Investment Appraisal Success and Benefits Management Information Management and Reporting Project Management Plan Estimating Earned Value Management Stakeholder Management Scope Management Scope Management Requirements Management Change Control Configuration Management Schedule and Resource Management Schedule Management Resource Management Budgeting and Cost Management Procurement Procurement Contracts Provider Selection and Management Risk Management and Issue Management Risk Management Issue Management Quality Management and Examination Preparation Quality Management Preparation and Examination Preparation and examination briefing APM Project Management Qualification (PMQ) examination

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Level 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

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Give a compliment to your career and take it to the next level. This Dealing With Difficult People will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Dealing With Difficult People will help you keep ahead of the pack. The Dealing With Difficult People incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Dealing With Difficult People will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Dealing With Difficult People, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Dealing With Difficult People course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Dealing With Difficult People Bundle Consists of the following Premium courses: Course 01: Dealing With Difficult People Training Course Course 02: Workplace Confidentiality Course 03: Leadership & Management Diploma Course 04: Anger Management Course 05: People Management Skills Level 3 Course 06: Emotional Intelligence and Human Behaviour Course 07: Conflict Management Course 08: Motivation Skills Course 09: Level 2 Mindfulness for Wellbeing Course 10: Stress Management Training Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Curriculum of Bundle Course 01: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 02: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 03: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 04: Anger Management Video 1 Video 2 Video 3 content 1 part A Video 4 content 1 part B Video 5 content 1 part C and content 2 Video 6 content 3 Video 7 content 4 Video 8 content 5 Video 9 Course 05: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 06: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 09: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dealing With Difficult People bundle. Requirements This Dealing With Difficult People course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Resolve: Leading Through Tensions to Project Success How do you navigate your team through the tensions that are both inherent in projects, and those that can arise whenever a group of people work together to accomplish goals? This workshop provides support to project managers to recognize, anticipate, courageously engage and effectively lead teams through conflict to success. By using practical strategies and techniques, project managers can analyze and plan the best course of action to proactively lead their team through choppy waters to the solid landing of project success. These techniques help to lower the stress level and to strengthen relationships within the team. At its core, teams are made of individuals who want to contribute to the project success by using their talents and expertise. When project managers utilize facilitation and conflict resolution techniques to engage members and to ensure each member is heard, the outcomes are successful deliverables strongly supported by a unified team. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. What You Will Learn: Recognize common tensions inherent to projects and how planning will lessen the impact of inherent conflict. Identify indicators of when team tensions arise and use effective communication approaches to manage team stress and conflict. Lead the team in decision making by utilizing facilitation techniques that ensure every member is heard and that connect the member's expertise to project success.

Duration 3 Days 18 CPD hours This course is intended for Mid- and upper-level managers looking to hone their senior management skills will benefit from this course. Overview Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. 1. Leading Others Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control Leveraging Your Organization\'s Structure Knowing Your Employees - Developing Empathy Beginning with the End in Mind and Back-Casting to the Desired Future State Setting S.M.A.R.T. Goals Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness 2. Strategies for Course Correction Lighting a Fire- Motivating, Guiding, and Inspiring Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team Defining Team Roles and Creating a Balanced Team 3. Effective Coaching and Mentoring Providing Clear and Timely Feedback Creating a Supportive Environment Building a Mentorship Plan - Mentoring for Success 4. Training New Managers Preparing, Developing, and Supporting New Managers Defining and Building Competencies Documenting Best Practices while Rewarding and Emulating Effective Managers Encouraging a Peer Network 5. Motivation Understanding the 8 Level Hierarchy of Needs Managing Across Generations Applying the CARE Model 6. Organizational Politics Being Politically Savvy, Ethical, and Effective Building Political Intelligence Understanding the Landscape 7. The Big Picture Thinking Through the Elements of Management

In the ever-evolving landscape of human resources, staying ahead is not just an advantage; it's a necessity. Picture this: a recent construction hazard in the UK underscored the critical importance of robust recruitment and interview skills. As industries grapple with unforeseen challenges, there's a pressing need for HR professionals equipped with the right expertise. Our "Recruitment and Interview Skills for HR" course is meticulously designed to transform you into a recruitment virtuoso, arming you with an arsenal of strategic techniques and motivational interviewing prowess. Learning Outcomes: Upon completion of this Recruitment and Interview Skills for HR bundle, you should be able to: Navigate intricate recruitment processes with strategic finesse. Conduct motivational interviews for enhanced candidate engagement. Embrace virtual interviewing techniques tailored for HR professionals. Master payroll management and HR at an advanced level. Hone effective communication skills to foster workplace harmony. Demonstrate prowess in conflict resolution and efficient time management. Unlock the secrets to effective employee hiring, termination finesse, and delve into the nuances of virtual interviewing for the digital age. Elevate your management acumen with HR Management and Payroll Management diplomas, while mastering the art of conflict resolution and honing time management skills. We've curated a powerhouse curriculum, capped off with a diploma in effective communication, ensuring you become an indispensable asset in the realm of HR. Embrace a transformative learning journey that not only addresses industry needs but propels your career to new heights. This Recruitment and Interview Skills for HR Bundle Consists of the following Premium courses: Course 01: Recruitment Officer Diploma Course 02: Strategies & Skills for Recruitment Course 03: Employee Hiring and Termination Training Course 04: Motivational Interviewing Course 05: Virtual Interviewing for HR Course 06: HR Management Level 3 Course 07: Payroll Management - Diploma Course 08: Effective Communication Skills Diploma Course 09: People Management Skills Level 3 Course 10: Time Management Course 11: Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking advanced recruitment skills. Managers aiming to enhance their people management expertise. Individuals aspiring to master virtual interviewing techniques. Those keen on elevating their conflict resolution capabilities. Professionals desiring proficiency in effective communication. Anyone looking to advance their career in HR management. Requirements No requirements to enrol this Recruitment and Interview Skills for HR course. Career path Recruitment Officer: £30,000 - £40,000 per annum HR Manager: £40,000 - £50,000 per annum Payroll Manager: £35,000 - £45,000 per annum Employee Relations Specialist: £35,000 - £45,000 per annum Talent Acquisition Specialist: £30,000 - £40,000 per annum Training and Development Coordinator: £25,000 - £35,000 per annum Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Recruitment Officer Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

There are both advantages and disadvantages to working in a team, but if formed with the right foundations in the forming stage, the team increases its chances of success. Teams often fail because of interpersonal 'people' conflict, not because of tasks completed. We will help you how to manage this conflict and why it is important to establish, publish, and refer to the ground rules at each meeting so that they become a habit. Learning Objectives Identify the advantages and disadvantages of teams versus groups, Explain the benefits of creating ground rules, Follow eight steps for setting high-performance team ground rules Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams