2292 Conflict courses

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you looking to enhance your reception skills and office admin expertise? Look no further! Our comprehensive course bundle offers you the opportunity to acquire essential skills that will make you a valuable asset in any professional setting. With a mix of QLS-endorsed and CPD-accredited courses, you'll gain knowledge and expertise that are highly sought after in today's job market. The first course in this bundle is QLS-endorsed, and upon completion, you'll receive a QLS hardcopy certificate for free. This certificate holds significant value and can be a valuable addition to your resume, demonstrating your commitment to professional development. The remaining ten courses are also relevant and CPD-QS accredited, ensuring that you receive high-quality training throughout the bundle. Learn how to excel in various aspects of reception skills and office admin, including executive and personal assistant training, effective minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. These skills are essential in today's dynamic business environment and will equip you with the knowledge and tools needed to excel in your career. With a strong focus on real life application, you'll gain the confidence and competence to handle real-world situations. We will guide you through each course, providing valuable insights and pro tips that you can implement immediately in your workplace. This bundle is designed to be accessible to learners at all levels of experience, whether you're just starting your career or looking to upskill. This Reception Skills and Office Admin Bundle Package includes: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Effective Minute Taking Training Course 03: Diploma in Meeting Management Course 04: Workplace Professionalism Course 05: Customer Service Diploma - CPD Accredited Course 06: The Secrets of Body Language Course 07: Confidence Building & Assertiveness Course 08: Cross-Cultural Awareness Training Course 09: Communication Skills Masterclass Course 10: Time Management Why Prefer This Reception Skills and Office Admin Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Reception Skills and Office Admin bundle courses, you will be able to learn: Upon completing this course bundle, you will be able to: Excel in various aspects of reception skills and office admin, including executive and personal assistant duties, minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. Apply techniques to handle real-world situations in a professional setting. Demonstrate a high level of competence and confidence in your reception and office admin skills. Use effective communication and assertiveness techniques to manage difficult situations and conflicts. Understand the importance of body language and cross-cultural awareness in professional settings. Enhance your professional image and reputation through workplace professionalism. Utilise time management strategies to increase productivity and efficiency. ***Curriculum breakdown of Office Admin and Reception Skills*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel How is the [Reed_Title] Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals looking to enter or advance in the field of reception skills and office admin. Professionals seeking to upskill and enhance their abilities in reception and admin roles. Individuals looking to excel in customer service roles. Those interested in improving their communication, assertiveness, and time management skills in a professional setting. Anyone looking to enhance their cross-cultural awareness and body language skills. Career path This bundle will give you an edge in various professions, such as: Receptionist Office Administrator Executive Assistant Personal Assistant Customer Service Representative Meeting Coordinator Communications Specialist With salaries in the UK ranging from £20,000 to £40,000 per year on average, these roles offer lucrative career opportunities for skilled professionals. Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Creative Writing Group. Combined creativity coaching, masterclass and accountability group focused on helping you define and achieve your writing goals, finish and publish your book and thrive successfully as a writer.

Get ready to embark on a journey of self-discovery. We've got something very exciting in store for you: a new course that will help you understand the ups and downs of your adolescent years. As your body changes, your superhero cape of self-awareness grows. Just enjoy the liberty of your adolescence, It’s a step toward transforming yourself into a great adult.

Master the art of project planning, scheduling, and resource management with Oracle Primavera P6 PPM Professional. The course offers a streamlined approach to efficiently manage projects and includes workshops for intermediate-level users to apply their knowledge in practice.

Our Team Building Programmes are 'simply excellent' (quote from Unilever). They always deliver much greater energy' motivation and efficiently accelerates to a galvanised, integrated team for their Manager/Team Leader. They're great fun and very commercially orientated - the best of both key elements to a successful and long-lasting high performance team. A successful company is always made up of successful teams. Teams that can work autonomously with a clearly defined set of goals, roles, vision, responsibility and culture will always reach for and achieve far greater success than a team that works just as a group of individuals. Our team building solutions are individually built and geared towards teams at any level within an organisation, providing an independent and objective perspective to promote a common purpose such as the creation of a 'high performance team'. Out With The Old Traditionally, team building events have been restricted to certain levels of management where they head off site for a bit of archery, quad biking and paintballing or something along those lines. Then over some coffee and cocktails, business plans and more efficient ways to work are casually discussed. Whilst being out having fun instead of being at work may improve an individual person's mood, the effect will only be short-term, and will not go far in creating permanent and cohesive teams who are able to overcome challenges together and drive the business forward when back in the workplace. In With The New Today's business thinking is more strategic and certainly has to look for returns on the investment. That is why Dickson Training Ltd's team building programmes are bespoke and built to your requirements through research, understanding your business and, most importantly, what results and achievements you are looking to get out of the programme. Once "what success looks like" has been established, we create tasks and activities that will test your leadership, problem solving, communication and team work skills. When the tasks have been completed, the learning - both practical and theory - is debriefed to the group as well as how it will translate back in your business. Not only are our events great fun, but they provide participants with learning points they can act upon to improve or enhance the working practices/environment. Team Building That Gets Results We have a highly innovative team who design team builds to suit all budgets and time or space restrictions. Large or small, we will develop the perfect event to meet your commercial objectives, keeping in line with your values and company culture. More recently we have combined team galvanising events with ways to engage the participants with and support their local communities. This solution has proved extremely popular with our clients and we are continuing to develop more and more programmes doing exactly this. " Phil did everything in a very professional and focused manner, without losing sight of the overall aims or having 'fun'. When I moved to Airbus UK and subsequently European Aeronautic Defense and Space Company (EADS), I had no hesitation in recommending Phil and the team to deliver the required training and team events.  Without doubt Phil and his team are excellent providers of training, to suit even bespoke requirements, and I would not hesitate in recommending the team to any business in the future. " Glenn Brown, Systems & Expertise Manager, Airbus Personnel Service Augmented Skills – an Essay by Phil Dickson All of you, who are reading this, and all the people you meet and work with will have – ‘Augmented Skills’. So – if you are an IT Engineer or a Pharmacist; perhaps you are, or know, a Departmental Leader and you work with a Logistics Project Manager; these roles will demand core skills, whether they be technical know-how or qualifications in the discipline. But to be that bit better; more reliable; more effective & productive and therefore more valuable and, frankly, marketable – capitalizing on ‘Augment Skills’ comes into play. The I T Engineer who was a Chess Champion at Uni, which would indicate that they possess some key ‘Augmented skills’ including how they plan 3 steps ahead and are always prepared for the unexpected. The Pharmacist, who is a keen sportsperson in their private life, will likely be tenacious, team-orientated and disciplined – again these are superb qualities to have in this – or any – role. Your colleagues, as well as yourself, will have ‘Augmented Skills’ that will be an asset if only they are explored and applied to their role and indeed, career. Everyone has their own 'Super-power' If they love gardening, they are probably strategic, patient and inclined to research; if they cook or bake, they are usually well organized and comfortable with multi-tasking. A big reader will tend to be considered and possess good critical thinking faculties, and an amateur mechanic or keen DIY person will often be practical, resourceful and very determined. I have observed that many new Parents discover they have ‘Augmented Skills’ they didn’t know they had... such as getting order out of chaos and displaying industrial amounts of patience and good grace when they really do not feel like it. They very often become far more compassionate and empathetic. Most people have their very own ‘Superpower’. Invite your team members to offer their ‘Augmented Skills’ to your work-place – and just watch as it elevates the motivation levels and improves results. It’ll be very rewarding for all concerned – and for meeting the Team’s objectives, to encourage the person who is a talented artist to be a sounding board on some of the marketing imagery and layouts; for the team member who is great at Maths or resolving crosswords to be asked for their input to solving a problem that is causing logistical or operational headaches. Never exploit a Team member’s unique special skills at their expense I would like to stress, however, that it must never be an area where a team member gets exploited by harvesting their unique special skills to coerce them into taking on greater responsibilities and tasks without providing them with the commensurate salary and status. To do so would be immoral and, ultimately, counter-productive as it would lead to resentment and disenfranchisement. This is about encouraging people’s capability and inviting their input to boost confidence and enhance the team’s capability. Often, we need to be more than what our Job Description says It is also important to highlight that whatever a person’s role or function is – they will definitely need to have additional capabilities to be effective. The best example of this is when we designed and delivered a range of ‘Advanced Customer Care skills’ training sessions for the Met Office a few years ago…we met so many remarkably super-bright Meteorologists, many of whom were having to make significant adjustments to answering questions from Customers that seemed to be illogical and often, obtuse. It wasn’t enough for these Meteorologists to be highly skilled at interpreting data and identifying patterns – they needed ‘Augmented skills’ to make that information accessible to members of the public (and Council workers and Air Traffic controllers and Shipping agents) and many other people, as to what that particular weather system was going to be like in their area and at what time. They have to know how to ‘de-jargonise’ the material and provide succinct, clear, and yet temperate, descriptions without ever appearing exasperated, impatient or judgmental in response to sometimes quite silly questions. For a highly trained scientist – that can be counter-intuitive. Being Philosophical... and a wee bit pretentious At the risk of being a little Philosophical (and probably a wee bit pretentious) – in my own role of Trainer – my core skills have to include – being a very good communicator, an active listener and have innovative and engaging ways to convert an idea, or a model, into practical application that my Delegates and Clients gain tangible benefits from. This is how it applies to me... I really enjoy composing short, light classical-style piano pieces. Now, to do this well, you need to be able to find a transition from one chord or melody to a different theme or key. It has to be worked out very carefully to have incremental transitions and pleasant-sounding developments as the piece unfolds. I think I have become better at this as I have honed my skills as a composer. But I have realized that these very same skills have ‘Augmented’ my ability to help a Manager, or a Team, move from a state of conflict; tension; disfunction; disenfranchisement; lack of confidence to a place that is more harmonious with far greater productivity. The very same process of careful listening, considering options, taking well-considered steps, having a creative, sometimes brave, move towards a resolution are at play in both Training and Piano Compositions! Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Project Manager's Immersion Program A Deep Dive into Project Management Skills for Serious Practitioners

Description Business Ethics Diploma The course title 'Business Ethics' unveils a unique opportunity to delve into the intricate world of ethical decision-making within the realm of business. This online programme offers a comprehensive analysis of the ethical dimensions that permeate all aspects of business, from handling conflicts to the delicate balance of marketing ethics. In the volatile arena of today's global business, this course provides valuable insights into how to navigate the tricky waters of ethical decisions. An exploration of 'Ethics in Business' serves as the foundation, instilling in participants a robust understanding of the various ethical dilemmas businesses frequently encounter. The 'Ethically Handling Conflicts' unit emphasises effective resolution strategies when confronted with conflicts of interest. Here, participants learn to ensure fairness, maintain trust, and establish a win-win situation for all stakeholders involved. The importance of ethical considerations in marketing cannot be overstated. The 'Ethics of Marketing' unit delves into responsible marketing practices and enlightens participants about the power and responsibility they hold in shaping consumers' behaviours and decisions. 'Public and Government Relationship Ethics' provides an insight into the delicate balance of power, obligation, and diplomacy. This segment informs participants about managing relationships with various stakeholders, including the government, with transparency and integrity. In today's corporate world, remuneration is a hotly debated topic. The 'Ethics of Remuneration' unit encourages participants to critically analyse remuneration systems, ensuring they are fair, equitable, and rightly rewarding. 'Discrimination' is an unignorable ethical issue in modern society. This course urges participants to not only acknowledge its existence but also to devise strategies to combat it, promoting a diverse and inclusive workplace. Environmental concerns have leapt to the forefront of business ethics in recent years. The 'Environmental Protection' unit underlines the role businesses play in conserving our planet, discussing sustainable practices and their implications on the business model. An ethical culture is crucial to the success and reputation of any organisation. The 'Establishing Ethical Culture' unit offers tools to foster an environment where ethical conduct is the norm, guiding the moral compass of the entire organisation. When operating in a multinational arena, the complexity of ethical dilemmas often intensifies. The 'Ethics in an MNC' unit addresses this challenge, providing practical advice for maintaining ethical conduct in various cultural and legal environments. Last but not least, the 'Universal Guideposts of Ethics' unit offers a look at the broader moral principles that govern ethical decisions, regardless of geographical or cultural differences. Here, participants get the chance to evaluate and reassess their own ethical values, encouraging personal growth as well as professional development. In conclusion, the 'Business Ethics' course presents a powerful exploration of the complex world of ethical decision-making in business. By providing a solid grounding in each of these diverse aspects of ethics, it offers participants the tools they need to conduct business with integrity, professionalism, and respect for all stakeholders involved. It's an invaluable resource for anyone eager to understand and apply ethical principles in the contemporary business world. This online course is not just about learning; it's about transforming one's outlook towards the ethical dimensions of business. Embark on this fascinating journey to decipher the conundrums of Business Ethics. What you will learn 1:Ethics in Business 2:Ethically Handling Conflicts 3:Ethics of Marketing 4:Public and Government Relationship Ethics 5:Ethics of Remuneration 6:Discrimination 7:Environmental Protection 8:Establishing Ethical Culture 9:Ethics in an MNC 10:Universal Guideposts of Ethics Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Negotiation Skills Diploma You can boost your career by becoming a real estate, property broker, or community association manager. All you have to do is join our diploma course in Negotiation Skills and receive an e-Certificate utterly free after you have completed the course. This Negotiation Skills course aims to improve your knowledge of negotiation to become a skilled negotiator. Unlike most of the negotiation courses that are currently available, we have developed a plan that analyses and shapes negotiation skills. The planned framework will enable you to develop arguments based on powerful principles in persuading others. The Negotiation Skills course lets you take a peek behind the curtain at the structure below the surface of apparent conflicts to realize the interests that underlie these surface conflicts. After completing the course, you will walk away better at predicting, interpreting, and shaping the way people you face in conflicting situations. Enrol in our diploma course in Negotiation Skills to learn a set of skills in professional negotiation that will transform you into an effective and dynamic negotiator. This best-selling programme will equip you with the necessary skills and knowledge about negotiation. The course is a beautiful guide, comprehensive, and essential to learning all the vital concepts that will ensure that you acquire all the necessary skills in negotiation at a reasonable and affordable price. Experts have designed the Negotiation Skills course, developed to follow an advanced curriculum, with various concepts broken down into ten modules that have been scaled down to learn efficiently at your own pace. The modules assist the students in effortlessly understanding all the essential information regarding the topics and lead them towards developing a comprehensive knowledge of all aspects of negotiation skills. The materials for the course have been developed by experts and can be accessed online 24×7 through any device like laptops, smartphones, tablets, PCs, and others. What you will learn   1:Negotiating and Its Basic Skills  2:Identifying Your Need  3:Researching the Negotiator  4:Setting Goals  5:Limit Setting  6:Right Questioning in a Negotiating Process 7:Importance of Listening in a Negotiating Process 8:Knowing When to Pause and Dealing with Emotions  9:Managing Troublesome Individuals and Circumstances 10:Closing a Negotiation  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Calling all cat lovers! Did you know that over 11 million cats share our homes in the UK, and their fascinating behaviour is a constant source of curiosity and amusement? Yet, despite their popularity, they often remain enigmas. Do you ever wonder why your cat meows incessantly at 3am, kneads your lap rhythmically, or hides in the bathtub for hours? This Feline Behaviour course delves into the fascinating world of feline behaviour and psychology, helping you decipher your furry friend's quirks and build a stronger, more fulfilling relationship. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. This Animal Care and Psychology Bundle Package includes: Course 01: Diploma in Exotic Animal Care at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 1: Animal Psychology Course Course 2: Veterinary Physiotherapy and Exercise Physiology Course 3: Animal Diet & Nutrition Course 4: Canine Communication Course Course 5: Feline Behaviour & Psychology Course 6: Equine Psychology Course 7: Healthy Horse and Stable Management Course 8: Wildlife Rescue and Rehabilitation Course Course 9: Pet First Aid Course 10: Personal Hygiene Course Learn about the evolutionary history of cats, their communication styles, and their unique instincts. Explore feral cats' adaptation skills, body language, and communication methods in this Feline Behaviour course. Gain insight into their diverse needs, emotional capacity, and cognitive abilities. This Feline Behaviour & Psychology course also provides knowledge on addressing common feline anxieties, understanding their behavior, managing multi-cat households, understanding feline law, responsible cat ownership, feeding strategies, obesity control, and managing cats' behaviour, pregnancy, and kitten care. In just 34 modules, you'll unlock the secrets of your cat's world. Enrol today and build a deeper, more fulfilling relationship with your furry companion. Learning Outcomes of Feline Behaviour & Psychology Understand the evolution and domestication of cats to appreciate current feline behaviour. Interpret feline body language and signals to better understand cat behaviour. Identify and resolve common feline behavioural issues using effective strategies. Learn strategies for managing feline behaviour in multi-cat households. Gain insights into the emotional and cognitive aspects of feline behaviour. Acquire skills to improve cat welfare, focusing on optimal feline behaviour. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Animal Behaviour Get a free student ID card with Animal Behaviour Training program (£10 postal charge will be applicable for international delivery) The Animal Behaviour is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Animal Behaviour course materials The Animal Behaviour comes with 24/7 tutor support *** Course Curriculum *** Diploma in Exotic Animal Care at QLS Level 5 Module 01: Introduction To Care And Animal Welfare Of All Species Module 02: Basic Animal Health Module 03: Hygiene Module 04: First Aid For Animals Module 05: Exotic Animals And Zoonotic Diseases Module 06: Learning About Horses Module 07: Learning About Birds Module 08: Caring Rabbits & Guinea-Pigs Module 09: Care Of Chipmunks, Chinchillas And Degus Module 10: More About Ornamental Fish Module 11: Taking Care Of Amphibians Module 12: Specific Information On Reptiles Advanced Diploma in Feline Behaviour & Psychology at QLS Level 7 Module 01: Domestication of Cats Module 02: Communication & Stress According to Origin Module 03: Sleeping & Toileting According to Origin Module 04: Hunting & Drinking Water According to Origin Module 05: Reproduction & Disease According to Origin Module 06: Another Type of Cats - Feral Cats Module 07: Understanding Feline Body Language Module 08: Understanding Common Behaviour Module 09: Understanding Cat Communication Module 10: Types of Feline Need Module 11: Do Cats Feel Love and Other Human Emotions? Module 12: How Smart Are Cats? Module 13: Why Do Cats Hiss? Module 14: Why Do Cats Purr? Module 15: Why Do Cats Rub Against Things? Module 16: Why Do Cats Scratch Things? Module 17: Why Do Cats Play with Their Prey? Module 18: Why Do Some Cats Become Anxious or Phobic? Module 19: Why Do Cats Roll on Their Backs to Greet People? Module 20: Why Do Cats 'Sulk'? Module 21: Why Do Cats Knead or Paddle with Their Paws? Module 22: Why Does a Male Cat Bite a Female's Neck While Mating? Module 23: Why Do Mother Cats Move Kittens? Module 24: Why Do Some Cats Howl, Especially at Night? Module 25: Cats and the Law Module 26: Bringing Your New Cat Home Module 27: Feeding and Controlling Obesity Module 28: Managing Your Cat's Behaviour Module 29: Keeping Your Cat Safe Module 30: Neutering - Family Planning for Felines Module 31: Pregnant Cats, Birth and Care of Young Kittens Module 32: Cats Living Together Module 33: How to Prevent Cat Conflicts in Multi-cat Households Module 34: When to Let Go =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Cat owners Veterinary professionals Animal welfare workers Pet service providers Feline enthusiasts Animal behaviourists Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Veterinary Care Pet Services Animal Welfare Feline Research Behaviour Consultation Wildlife Conservation Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Exotic Animal Care at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.