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2144 Conflict courses in Cardiff delivered Online

Housing Officer Best Practices: Navigating Tenant Relations

4.3(43)

By John Academy

Elevate your expertise in housing management with our comprehensive course on 'Housing Officer Best Practices: Navigating Tenant Relations.' Learn the essentials of tenant screening, rent collection, property maintenance, and conflict resolution. Master the art of fostering positive tenant relations, ensuring compliance with legal standards, and creating thriving residential communities. Enroll now to become a proficient housing officer and enhance your skills in managing rental properties effectively.

Housing Officer Best Practices: Navigating Tenant Relations
Delivered Online On Demand
£24.99

Supervisor Training Diploma

4.3(43)

By John Academy

In every organization, new challenges and responsibilities mount up to be tackled day by day. The supervisors overlooking these tasks need to be trained to be fit to face these challenges. This Supervisor Training Diploma course can help you overcome many of the obstacles a new supervisor may face, and to set the platform for an ambitious change in your professional life. With this course, you are expected to become more proficient with delegating, managing time, setting goals, providing feedback, resolving conflict, and administering discipline. A good supervisor creates opportunities for team members, which in turn generates enthusiasm and success among both individuals and the whole team. The Supervisor Training Diploma focuses particularly on improving your career as a supervisor. Learning Outcomes: Adjust to the supervisor's role with confidence. Develop your skills in listening, asking questions, resolving conflict and giving feedback to employees. Identify key attitudes that you can develop to enhance your supervisory skills. Use time management and planning techniques to maximize your success. Develop a technique for giving instructions that are clear and understood. Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent. Clarify the scope and nature of a supervisory position. Learn some ways to deal with the challenges of the role. Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization. Learn key techniques to help you plan and prioritize effectively. Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision. Develop strategies for motivating your team, giving feedback, and resolving conflict. Routes to give a priority, strategy, and learn how to manage their time Get knowledge of recognizing their basic leadership methods Know how to improvise some adaptability so as to implement other leadership features Means to encounter the requirements of employees as well as your colleagues by dint of communication and coaching. Paths to transform conflict an effective mean for creative, well-cycled solutions to the problems you are dealing with. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Supervisor Training Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Supervisor Training Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 1 Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Communication Skills 00:30:00 Active Listening Techniques 00:15:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Module: 2 Adjusting to Your Role 00:15:00 Action-Centered Leadership 00:15:00 Setting Goals 00:15:00 Defining Leadership 00:15:00 The Situational Leadership Model 00:15:00 What's Your Type? How About Mine? 00:30:00 Team Building Tips 00:15:00 Developing a High-Performing Team 00:15:00 Communication Skills 00:30:00 Motivating Employees 00:15:00 Orientation and Onboarding 00:15:00 Training Tips and Tricks 00:15:00 Providing Feedback 00:00:00 Doing Delegation Right 00:15:00 Dealing with Conflict 00:15:00 Managing Disciplinary Issues 00:15:00 Module: 3 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Module: 4 Workplace Health and Safety Experience 00:15:00 Worker Rights 00:17:00 Supervisor and Worker Health and Safety Responsibilities 00:15:00 Health and Safety Committees (HSC) 00:15:00 Hazard Identification, Assessment, and Control 00:30:00 Employee Competency 00:15:00 Accident Reporting and Investigating 00:15:00 Communicating Health and Safety Information 00:15:00 Mock Exam Mock Exam- Supervisor Training Diploma 00:30:00 Final Exam Final Exam- Supervisor Training Diploma 00:30:00

Supervisor Training Diploma
Delivered Online On Demand15 hours 2 minutes
£19

Conflicts of Interest (financial regulations)

By Study Academy

Conflicts of interest are a critical concern in the financial services industry, where individuals and organizations often find themselves balancing multiple roles and responsibilities. This comprehensive course on Conflict of Interest Management in Financial Services Regulation is designed to provide professionals in the industry with a deep understanding of conflicts of interest, their implications, and the regulatory framework governing them. Participants will gain the knowledge and tools necessary to identify, assess, mitigate, and disclose conflicts of interest effectively.

Conflicts of Interest (financial regulations)
Delivered Online On Demand1 hour
£30

Lean Six Sigma Green Belt Certification Program: Virtual In-House Training

By IIL Europe Ltd

Lean Six Sigma Green Belt Certification Program: Virtual In-House Training This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps

Lean Six Sigma Green Belt Certification Program: Virtual In-House Training
Delivered OnlineFlexible Dates
£3,750

M.D.D MARRIAGE RELATIONSHIP COUNSELLING SERVICE PACKAGE (MARRIAGE COUNSELLING)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

The most imperative components of marriage are respect, communication, understanding, intimacy, core values and matched expectations. When any of these components become problematic we have a marriage that is in trouble. This package helps to restore a rocky marriage that is in danger of imploding. You will be assigned to a ICF/BACP qualified relationship coach to help you and your partner learn relationship skills over the course of 8 weeks The Gottman Method Emotionally focused therapy Relationship and Marriage counselling Improving communication skills Conflict Management Introspection tests for each spouse Cognitive behavioural therapy Relationship skills training Mediation Cognitive training Building trust and transparency Rebuilding the marriage foundation Eliminating family issues Examining spouses values, needs and requirements Unlearning negative marriage habits Concession Calls Couples Therapy Exercises 8 Week marriage care package for marriage breakdown WAS £1100 SPECIAL OFFER https://relationshipsmdd.com/product/marriage-relationship-counselling-service-package/

M.D.D MARRIAGE RELATIONSHIP COUNSELLING SERVICE PACKAGE (MARRIAGE COUNSELLING)
Delivered in London or UK Wide or OnlineFlexible Dates
£950

Employee Training Responsibilities

4.8(9)

By Skill Up

Become a world-class employee training manager with this comprehensive course. Learn how to develop and implement effective training programs, coach and mentor your team, and create a positive and productive workplace culture.

Employee Training Responsibilities
Delivered Online On Demand2 hours 17 minutes
£25

The Art of Negotiation (Virtual)

By IIL Europe Ltd

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation (Virtual)
Delivered OnlineFlexible Dates
£450

British Military History

By NextGen Learning

Did you know that British Military History is one of the most captivating and intriguing aspects of the nation's past? According to a recent survey, over 60% of people in the UK are interested in learning more about the country's military history. If you're one of those individuals, we've got the perfect course for you. Learning outcomes: Understand the theories and concepts of military history Explore the development and use of military weaponry and aviation Analyse the strategies and tactics used in ground and naval warfare Gain insight into the leadership and command during the war Learn about the British military history and its impact on the world Develop critical thinking and analytical skills Apply historical knowledge to contemporary issues related to military and conflict This British Military History course provides a comprehensive understanding of the theories, strategies, and technologies that have shaped warfare. The course is divided into eight modules, covering a range of topics such as theories of warfare, military weaponry and aviation, ground and naval warfare, leadership and command in war, and British military history. Through this course, you will explore the world wars, analyse the impact of military innovations on modern warfare and discover how the British military has influenced global events. You will develop critical thinking and analytical skills as you apply your knowledge of military history to contemporary issues related to conflict and war. This course is suitable for anyone interested in history, politics, or military affairs. Join us to explore the fascinating history of the British military and gain a deeper understanding of the world we live in today. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for the following: History enthusiasts Students of politics and international relations Military professionals seeking a deeper understanding of military history Professionals working in fields related to conflict and war Researchers exploring historical issues related to military and conflict Career path Our course will prepare you for a range of careers, including: Military Historian: £26,000 - £42,000 per year Defense Analyst: £27,000 - £50,000 per year Journalist specialising in military and defence: £22,000 - £60,000 per year Museum Curator (Military History): £22,000 - £32,000 per year Military Intelligence Analyst: £28,000 - £45,000 per year

British Military History
Delivered Online On Demand3 hours
£15

(HR) Human Resources Management

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Human Resources Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. The Human Resources Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Human Resources Management? Course 1: HR And Recruitment Consultant Training - Level 4 Course 2: Virtual Interviewing for HR Course 3: Performance Management Course 4: Payroll Management - Diploma Course 5: UK Employment Law and Employee Rights Diploma Course 6: Leadership & Management Diploma Course 7: Effective Communication Skills Diploma Course 8: Conflict Management Course 9: GDPR Data Protection Level 5 Course 10: Level 2 Microsoft Office Essentials So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Human Resources Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum Course 1: HR Management Level 2 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 2: HR And Recruitment Consultant Training - Level 4 Introduction to Recruitment: Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes Client Acquisition Client Strategy in the Recruitment Sector Course 3: Virtual Interviewing for HR An Introduction to Virtual Interviewing 2: Interviewer's Perspective 3: Interview Preparation 4: Picking a Tech to Use 5: Attract and Hire the Best Talents 6: Final Thoughts and Onboarding Course 4: Performance Management 01: Introduction 02: Performance 03: Key Performance Indicators 04: Reporting 05: Rewarding 06: Conclusion Course 5: Payroll Management - Diploma Sage 50 Payroll for Beginners 1: Payroll Basics 2: Company Settings 3: Legislation Settings 4: Pension Scheme Basics 5: Pay Elements 6: The Processing Date 7: Adding Existing Employees 8: Adding New Employees Sage 50 Payroll Intermediate Level 1: The Outline View and Criteria 2: Global Changes 3: Timesheets 4: Departments and Analysis 5: Holiday Schemes 6: Recording Holidays 7: Absence Reasons 8: Statutory Sick Pay Course 6: UK Employment Law and Employee Rights Diploma Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protectionl Course 7: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 8: Effective Communication Skills Diploma 01: Business Communication 02: Verbal and Non-verbal Communication 03: Written Communication 04: Electronic Communication 05: Communicating with Graphic 06: Effectively Working for Your Boss Course 9: Conflict Management 01: Introduction 02: Understand the Keys to Conflict 03: How Misunderstandings Arise and the Solution 04: Personality Types in Conflict 05: Escalation of Conflict 06: De-escalating Conflict 07: Closing Section Course 10: GDPR Data Protection Level 5 01: GDPR Basics 02: GDPR Explained 03: Lawful Basis for Preparation 04: Rights and Breaches 05: Responsibilities and Obligations Course 11: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 CPD 115 CPD hours / points Accredited by CPD Quality Standards Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

(HR) Human Resources Management
Delivered Online On Demand1 hour
£53

Professional Boundaries Training

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Looking to develop your professional boundaries and communication skills? Our Professional Boundaries course bundle has been designed to help individuals understand the importance of healthy boundaries in the workplace, and how they can contribute to a positive work environment. This course will cover a range of topics, including diversity and equality, team building, cross-cultural awareness, conflict management, workplace stress management, and more. In this comprehensive course, you will learn how to establish and maintain professional boundaries, communicate effectively, and work collaboratively with others. You will also learn about workplace confidentiality, document control, and self-esteem-building techniques that can help you to achieve your professional goals. At the end of this course, you will be equipped with the knowledge and skills necessary to excel in your workplace, build your confidence, and achieve your career goals. Don't wait any longer to invest in yourself and your career. Enrol in our Professional Boundaries course bundle today and take the first step towards professional success! Learning Outcomes: Upon completion of the Professional Boundaries course bundle, you will be able to: Define and establish healthy professional boundaries Communicate effectively in the workplace Understand the importance of workplace confidentiality and document control Build self-esteem and confidence Work collaboratively with others in a diverse workplace Manage workplace stress and conflict effectively Develop cross-cultural awareness and understanding. Key Features of this Course: Accredited by CPD Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Certification: Upon completion of this course bundle, you will receive a digital certificate, and you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications are fully accredited and provide you with up-to-date skills and knowledge to help you become more competent and effective in your chosen field. Our certifications have no expiry date, although we do recommend renewing them every 12 months. Accreditation: All of our courses, including this Professional Boundaries course bundle, are fully accredited, providing you with up-to-date skills and knowledge to help you become more competent and effective in your chosen field. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a passion for learning new skills and improving their professional boundaries and communication skills can take this course. It is particularly useful for those seeking to advance their careers or prepare for job opportunities in fields where these skills are highly valued.

Professional Boundaries Training
Delivered Online On Demand21 hours
£119