985 Conflict Resolution courses

[Updated: February 2024] [FREE Mental Health Care Training - MCA & DOLS] [FREE Understanding Children & Young People's Mental Health] [FREE Dual Diagnosis Level 2] [FREE EFT- Emotional Freedom Technique] Life's challenges are inescapable, & we could all use some help when things become challenging - someone to bring some light into a grim situation - Counsellors. Whether you're suffering from depression, anxiety, low self-esteem, or need some guidance in your life, counselling can help. Join this Counselling and Psychology course & learn in detail about counselling. This Advanced Diploma in Counselling at QLS Level 7 is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 250 CPD points) to make your skill development & career progression more accessible than ever! Mental health issues can drastically limit a person's ability to live a happy life. Relationships, family life, & jobs may all be affected by them. Mental health issues affect people of all economic, social, & ethnic backgrounds. People of all ages, from children to the elderly, can be affected by depression & anxiety. What do you learn from our Diploma of Counselling and Psychology (Online) Course: With the aid of this Counselling and Psychology course curriculum, you will gain various vital skills & knowledge, including: Have a thorough understanding of theories & models Discover the legal, cultural, & ethical aspects of professional counselling Learn about the use of medication & therapy to treat mental diseases Know in detail about communication skills & empathy Explore many aspects of life coaching & career counselling This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Progression of Diploma of Counselling and Psychology (Online) Course: After completing this course, you can progress towards- Counselling level 4 Level 2 Certificate in Counselling Skills (RQF) NCFE CACHE Level 3 Diploma in Counselling Skills Level 6 Counselling Advanced Diploma in Counselling at QLS Level 7 course will cover the following topics: Theories and Models Psychotherapy & Psychiatric Disorders Treating Trauma, Stress, and Anxiety Life Coaching Family Law Conflict and Violence Communication Skills 4 Free Gifts are included in this Counselling course Free courses will cover the following topics: Free Course No 01: Mental Health Care Training Mental Capacity Act Decision Making Confidentiality and Record Keeping Authorised Deprivation Legal Background to DOLS Free Course No 02: Understanding Children and Young People's Mental Health Attachment and Relationship Building in Childhood Factors that Influence Development Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia in Young Adults Mental Health Related Legislation in the UK Free Course No 03: Dual Diagnosis Level 2 Drugs and Their Effects Neurophysiology Minimisation and Optical Health Ethical Issues Dual Diagnosis Free Course No 04: EFT - Emotional Freedom Technique Emotional Freedom Technique Applying EFT to Physical Issues Doing Business with EFT Why Choose Our Diploma of Counselling and Psychology (Online) Course: Earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get instant access to this Counselling and Psychology course. Learn Counselling and Psychology from anywhere in the world Counselling and Psychology is affordable and simple to understand Counselling and Psychology is entirely online, interactive lesson with voiceover audio Lifetime access to the Counselling and Psychology course materials Counselling and Psychology comes with 24/7 tutor support The demand for Counselling and Psychology personnel has never been greater. Now is a perfect moment to start a career if you are enthusiastic about assisting people & contributing to the health & welfare of individuals, families, & communities. Enrol in the Counselling and Psychology course & assist people to live a fulfilling life. Certificate of Completion After successfully completing this course, you can order your CPD Accredited PDF Certificate (Advanced Diploma in Counselling at QLS Level 7 ) as proof of your achievement. For the Hard Copy certificate, you have to pay £29.99 + Postal Charge. CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 09:53 1: Introduction Video Preview 01:26 2: Counselling and Counsellors Preview 08:27 Module 02: Theories and Models (Part 1) 12:49 3: Theories and Models of Counselling (Part 1) 12:49 Module 03: Theories and Models (Part 2) 13:48 4: Theories and Models of Counselling (Part 2) 13:48 Module 04: Legal, Cultural and Ethical Issues 12:00 5: Legal, Cultural and Ethical Issues in Professional Counselling 12:00 Module 05: Forms of Psychotherapy 12:03 6: Forms of Psychotherapy 12:03 Module 06: Psychotherapy 09:06 7: Counselling and Psychotherapy 09:06 Module 07: Dynamic Psychotherapy 18:50 8: Dynamic Psychotherapy 18:50 Module 08: Childhood and Adolescent Psychiatric Disorders 14:43 9: Childhood and Adolescent Psychiatric Disorders 14:43 Module 09: Working with Children and Adolescents in Schools 13:34 10: Counselling Children and Adolescents in Schools 13:34 Module 10: Treating Trauma and Substance Abuse 10:59 11: Counselling Trauma and Substance Abuse 10:59 Module 11: Treating Stress and Anxiety Disorders 17:52 12: Module 11: Counselling Stress and Anxiety Disorders 17:52 Module 12: Treating Personality Disorders 25:53 13: Counselling Personality Disorders 25:53 Module 13: Treating Mood Disorders and Depression 12:45 14: Counselling Mood Disorders and Depression 12:45 Module 14: Treating Eating & Sleeping Disorders 27:48 15: Counselling Eating & Sleeping Disorders 27:48 Module 15: Life Coaching and Career 10:12 16: Life Coaching and Career Counselling 10:12 Module 16: Family Law 13:35 17: Family Law 13:35 Module 17: Framing Family Law 13:43 18: Framing Family Law 13:43 Module 18: Marriage in Family Law 09:48 19: Marriage in Family Law 09:48 Module 19: Domestic Violence 14:55 20: Domestic Violence 14:55 Module 20: Couple and Family Counselling 15:18 21: Couple and Family Counselling 15:18 Module 21: Conflict Resolution 09:37 22: Conflict Resolution 09:37 Module 22: Pre-Marital 11:21 23: Pre-Marital Counselling 11:21 Module 23: Affairs 12:57 24: Affairs 12:57 Module 24: Apology & Forgiveness 10:09 25: Apology & Forgiveness 10:09 Module 25: Adapting to Changes 10:18 26: Adapting to Changes 10:18 Module 26: Treating Self-Harm and Suicide 11:31 27: Counselling Self-Harm and Suicide 11:31 Module 27: Engaging and Assessing the Patients 12:45 28: Engaging and Assessing the Clients 12:45 Module 28: Helping the Client in Crisis 08:38 29: Helping the Client in Crisis 08:38 Module 29: Crisis Intervention 08:03 30: Crisis Intervention 08:03 Module 30: Low Intensity CBT Treatment 10:41 31: Low Intensity CBT Treatment 10:41 Module 31: Medication and Therapy in the Treatment of Mental Illness 14:38 32: Medication and Therapy in the Treatment of Mental Illness 14:38 Module 32: Communication Skills and Empathy 12:36 33: Communication Skills and Empathy in Counselling 11:36 34: Final Words Preview 01:00 Assessment (Optional) 04:00 35: Assignment - Advanced Diploma in Counselling at QLS Level 7 Preview 04:00 Order Your Certificate 02:00 36: Order Your CPD Certificate 01:00 37: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 38: Take your career to the next level with HF Online! 01:00 Free Course No 01: Mental Health Care Training - MCA & DOLS 1:54:42 39: Module 01: The Mental Capacity Act 08:36 40: Module 02: Assessment of Mental Capacity 07:27 41: Module 03: Best Interest Decision Making 11:33 42: Module 04: Advocacy and Advance Planning 07:57 43: Module 05: Providing Care or Treatment to People Who Lack Capacity 07:15 44: Module 06: Confidentiality and Record Keeping 06:07 45: Module 07: Public Bodies and Services Created by MCA Act 2005 04:37 46: Module 08: Interface with Legislation, Policy and Procedures 08:26 47: Module 09: Deprivation of Liberty Safeguards 09:11 48: Module 10: Authorised Deprivation 11:18 49: Module 11: Legal Background to DOLS 07:52 50: Module 12: The MCA (2005) and DOLS During a Pandemic 09:46 51: Module 13: Liberty Protection Safeguards (LPS) 14:37 Free Course No 02: Understanding Children and Young People's Mental Health 3:40:24 52: Module 01: Introduction to Mental Health 14:09 53: Module 02: Child Psychology 21:26 54: Module 03: Attachment and Relationship Building in Childhood 28:33 55: Module 04: Impacts of Separation and Loss on Attachment 16:01 56: Module 05: Factors that Influence Development 18:39 57: Module 06: Mental Health Problems in Young and Adults 10:22 58: Module 07: Other Mental Health Problems in Young and Adults 10:43 59: Module 08: Autism, ADHD and Dyslexia in Young and Adults 21:00 60: Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 21:42 61: Module 10: The Self Harming Behaviour 13:14 62: Module 11: Mental Health Treatment and Medicine 13:17 63: Module 12: Mental Health over Life Span and Society in the UK 09:49 64: Module 13: Mental Health Related Legislations in the UK 21:29 Free Course No 03: Dual Diagnosis Level 2 4:31:11 65: Module 01: Dual Diagnosis: A Challenge of New Era 20:19 66: Module 02: Drugs and Their Effects 24:37 67: Module 03: Mental Health: An Introduction 33:27 68: Module 04: Brain Works - Neurophysiology 25:11 69: Module 05: Harm Minimisation and Optical Health 32:33 70: Module 06: Models of Care and Dual Diagnosis 23:36 71: Module 07: Psychological Interventions in Dual Diagnosis 13:28 72: Module 08: Practice and Policy Issues 13:50 73: Module 09: Ethical Issues and Mental Health Act 19:46 74: Module 10: The Assessment Process in Dual Diagnosis 23:13 75: Module 11: Treatment in Dual Diagnosis 41:11 Free Course No 04: EFT - Emotional Freedom Technique 1:04:12 76: Module 01: What Is EFT (Emotional Freedom Technique)? 06:36 77: Module 02: EFT and Emotions, The Brain (EFT with the body) 06:46 78: Module 03: EFT Procedure 09:07 79: Module 04: Detailed Instructions of EFT 07:37 80: Module 05: Applying EFT to Physical Issues 08:13 81: Module 06: Treating Children with EFT 07:42 82: Module 07: EFT That Can Improve/ Heal Life & Tips 08:17 83: Module 08: Doing Business with EFT 09:54 Who is this course for? Anyone from any background can enrol in this Counselling and Psychology course. Nevertheless, this course is particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol in the Diploma of Counselling and Psychology (Online) Course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Career path This Diploma of Counselling and Psychology (Online) Course will help you when you apply for positions like: School counsellor Mental Health Social Worker Psychologist Mental Health Counsellor Operating Your Own Counselling Practice Careers Counsellor or Adviser Drug and Alcohol Counsellor Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate Accredited by CPDQS Digital certificate - Included Assessment Process You have to complete the course assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve a Quality Licence Scheme endorsed certificate. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing theexam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. Advanced Diploma in Counselling at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Deal Price is Active, Save Now: £399! Offer Ends Soon, Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique course might help you get there! Expand your expertise with high-quality training - study the Paralegal & English Law and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 07 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Paralegal & English Law course. The Paralegal & English Law course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. On top of everything, you will get a certificate which will help to make a mark for yourself in the competitive job market. This certificate will also help to create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol in the course today and open doors to enchanting career opportunities ahead. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why People love Course From Academy for Health & Fitness: Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here are the topics you will cover on the Course. Module 01: Understanding the Concept of Paralegal Who Is a Paralegal? Who Can Become a Paralegal? Module 02: Key Legal Terminology Alternative Dispute Resolution (ADR) Bill Bilateral NDA Module 03: Effective Communication Skills for Paralegals Importance of Good Communication Modes of Communication Module 04: The Legal Workplace & Professionals Professional roles within the legal sector Key People within the Legal Sector Module 05: Law & Legal Systems The UK legal System How laws are Made Module 06: Contract & Business Law Contract Section What is a Contract? Module 07: Property Law What is Property Law? Property Law Acts Module 08: Wills, Probate, Estate Law Estates Wills Probate Trusts Module 09: Criminal Law Criminal Law Tort Law Module 10: Common Paralegal Legal Matters Family Law Civil Proceedings Bankruptcy Insurance Module 11: Human Rights What are Human Rights? Characteristics of Human Rights Module 12: Conflict and Conflict Resolution Introduction to Conflict & Conflict Management Types of Conflict Levels of Conflict Stages of Conflict Conflict Management Styles Module 13: Professional Conduct and Ethics of Paralegals Confidentiality Confidentiality limitations Ethical Issues Values Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Things Every Paralegal Should Know Survival Tips to Thrive in the Legal Environment Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Paralegal & English Law Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Paralegal & English Law program does not require any prior knowledge; everyone may participate! This Paralegal & English Law course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on this programme can lead you to the following career paths: Legal Staffing Recruiter Professional Development and Training Manager Pro Bono Program Coordinator Project Manager for Legal Support Vendor Business Development/Sales for legal support vendor Legislative Affairs Director for a county government agency And many more! Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!! Learn how to develop a business environment that reflects a positive set of values and ethics. The business environment and corporate culture require people to act in a certain way. You have to behave a certain way to appear professional. This Diploma in Business Management: Corporate Behaviour is designed to give you all the relevant information on corporate behaviour. You will learn the benefits of corporate behaviour, managerial structure, team building and many more. Key Topics to Be Covered The Science of Behaviour Employee Safety Managerial Structure Values and Ethics Employee Accountability Substance Abuse & Workplace Violence Prejudice & Discrimination Vandalism & Theft Harassment & Bullying Hiring & Training Employees Team Building Investigating and Reviewing Reported Incidents This Diploma is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course has 10 modules; each of them contains information about different topics that will enrich your knowledge. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Diploma in Business Management: Corporate Behaviour course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Learning Outcomes Understand what behaviour is Understand the benefits of corporate behaviour Know what type of behaviours you want to implement in your company Know how to implement corporate behaviours Know how to maintain corporate behaviours Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to manage employees The ability to create and maintain a corporate behaviour environment Monitoring skills Planning skills Deep understanding of managerial structures Why Prefer this Diploma in Business Management: Corporate Behaviour Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Introduction to the Course Course Objectives Module One: The Science of Behavior What is Behavior? Psychology Sociology Anthropology Module Two: Benefits for Corporate Behavior Employee Safety Conservation of Materials Engagement Improved Employee Performance Module Three: Most Common Categories of Corporate Behavior Managerial Structure Values and Ethics Employee Accountability Workplace Incidents Module Four: Managerial Structure Clearly Defined Management Qualified Management Team Obvious Advancement Path Apparent Grievance Procedures Module Five: Company Values and Ethics Environmental Charity and Community Outreach Integrity Diversity Module Six: Employee Accountability Attitude Attendance Honesty Substance Abuse & Workplace Violence Module Seven: Workplace Incidents Safety Prejudice & Discrimination Vandalism & Theft Harassment or Bullying Module Eight: Designing and Implementing Group Planning Define Preferred Organizational Behaviors Hiring Training Employees Module Nine: Corporate Team Behavior Team Building Better Communication Conflict Resolution to the Company and the Department Module Ten: Auditing Corporate Behavior Affirm Ethical Behavior Investigate and Review Reported Incidents Determine Progress Get Employee Feedback & Revise Assessment Process Once you have completed all the modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is right for anyone who wishes to learn about workplace behaviour and how to manage it. This training is great for HR executives and management executives. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this course, you will have a deep understanding of corporate behaviour and how to create and maintain it in the workplace. You will gain knowledge of best practices and how to utilise these skills in real life.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Get Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of First Line Management and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Diploma in First Line Management at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Diploma In UK Employment Law Course 02: Team Building & Management Diploma Course 03: Diploma in Performance Management Course 04: Management and Leadership: Growing as a Manager Course 05: Compliance Risk and Management Course 06: Employment Law Course 07: Business Law Course 08: Level 2 Certificate in Workplace Management: Violence Course 09: Professional Diploma in Stress Management Course 10: Online Time Management Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. 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Line Manager Behaviours Line Managers' Limitations in Implementing HRM Module 02: Coaching and Mentoring This module covers the following topics: Values of a Successful Staff Coach Insights of High-Performance Coaches Maximise Potential Drawbacks to Success Tools to Ensure Team Results Cautions for the Coach Effective Coaching Interactions Be an Effective Mentor Key Phases of Successful Mentoring Module 03: Supervising, Motivating and Counselling This module covers the following topics: Motivation and Inspiration Counselling Opportunities to Counsel Keys to Effective Counselling Guidelines for Counselling Confrontation Process Face-to-Face Counselling Module 04: Managing Talent This module covers the following topics: Definition Benefits Creating a Plan Talent Development within an Organisation Identify employee engagement Managing Talent and Review Talent Module 05: Effective Communication Skills This module covers the following topics: Organisational Communication Improving Organisational Communication Verbal Communication Physical Communication Auditory Communication Emotional Communication Active Listening Module 06: Performance Appraisal Management This module covers the following ttopics Performance Appraisal Performance Measurement Performance Evaluation Tools for Measuring Performance Feedback Provision Module 07: Managing Stress This module covers the following topics: What Is Stress? Stress in an Organisational Context Causes of Occupational Stress A Leadership Challenge Preventive Stress Management in Organisations Dealing with Occupational Stress Module 08: Prioritising and Managing Time This module covers the following topics: Introduction Aspects of Managing Time Prioritising the Workload Overcoming Procrastination Managing Deadlines Managing Time at the Workplace The Pareto Principle and Tips for Managing Time Multitasking Module 09: Employee Relations This module covers the following topics: Introduction to Employee Relations The Dynamics of Employee Relations HRM HRM and Implications for Employee Relations Objectives Employee Involvement Initiatives Module 10: Handling Conflict This module covers the following topics: Definition of Conflict Benefits of Confrontation Prevention of Conflicts Managing Anger Conflict Resolution Techniques Module 11: Employment Law for Line Managers This module covers the following topics: Nature of Employment Law Statutory Employment Rights National Minimum Wage Guarantee Payment Collective Labour Law Understanding Contract of Employment Types of Contract Importance of Employment Contract Definition of an Employee Contents of Contracts Written Statement of an Employment Termination of Contract Employment Tribunal (ET) What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Bundle Courses, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the package and expand your professional skillset! Requirements The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path Studying the bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. With the support and guidance of our package, you will learn the important skills and knowledge you need to succeed in your professional life. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. First Line Management Course - CPD Certified Hard copy certificate - Included

Give a compliment to your career and take it to the next level. This Secretarial Skills and Office Administration will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. The course incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Secretarial Skills and Office Administration? Course 1: Commercial Law 2021 Course 2: GDPR Course 3: Level 2 Microsoft Office Essentials Course 4: Document Control Course 5: Touch Typing Essentials Course 6: Online Meeting Management Course 7: Minute Taking Essentials Level 2 Course 8: Workplace Confidentiality Course 9: Stress Management Training Course 10: Workplace Safety Course As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the course to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Secretarial Skills and Office Administration Bundle Course 1: Legal Secretary Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 2: Commercial Law 2021 Introduction of Commercial law Business Organisations International Trade: the Theory, the Institutions, and the Law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law Course 3: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 4: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphics Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 5: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 6: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L How to type the letter A and ; (semicolon) How to type the letters E and I How to type the letters R and U How to type the letters T and O How to type CAPITAL letters How to type the letter C and , (Comma) How to type the letters G and H How to type the letters N and V How to type the letters W and M How to type the letters Q and P How to type the letters B and Y How to type the letters Z and X How to type Colon and Semicolon How to type Full Stop and Comma How to type Question Mark and Exclamation Mark How to type Dash, Parentheses and Quotation Marks Course 7: Online Meeting Management Online Meeting Management Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips Course 8: Minute Taking Essentials Level 2 Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 9: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Workplace Safety Course Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Electrical, Fire and Gas Safety Secretary Safety in Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Secretarial Skills and Office Administration bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Secretarial Skills and Office Administration is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you ever lie awake at night, yearning to help others find peace and overcome their emotional struggles? In the UK, 1 in 4 people will experience a psychological battle with anxiety, depression, and other mental health challenges. That's why compassionate counsellors are needed more than ever. This Diploma of Counselling and Psychology can equip you with the knowledge to become a guiding light, a safe space for individuals to explore their emotions and start on a journey of healing and growth. Gain a strong foundation in Counselling theory and ethics, explore the principles of Life Coaching and learn specialised techniques like Dialectical Behaviour Therapy (DBT) to address specific challenges. The program also emphasises Mental Health Awareness, equipping you to identify signs and symptoms and provide appropriate support. Courses Are Included in this Diploma of Counselling and Psychology - CPD Certified Bundle: Course 01: Advanced Diploma in Counselling at QLS Level 7 Course 02: Life Coaching and Counselling Course 03: Anti-Social Behaviour Course Course 04: Dialectical Behaviour Therapy (DBT) Course 05: Mental Health Awareness Course With the escalating need for compassionate and competent mental health support, there has never been a better time to enhance your career or get on a new path in counselling and psychology. Step into a role where every day brings the reward of improving mental health and well-being. Enrol now! Learning Outcomes of this Course: Develop strategies for resolving conflicts amicably and constructively. Enhance communication skills to express thoughts and feelings effectively. Cultivate the ability to offer sincere apologies to mend relationships. Gain new perspectives to enrich understanding and empathy towards others. Learn to adapt to changes positively, embracing growth and transformation. Understand the importance of letting go for personal and emotional well-being. This Advanced Diploma in Counselling at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development and career progression related to Counselling substantial and easier than ever! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Advanced Diploma in Counselling at QLS Level 7 Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Counselling and Psychotherapy Module 07: Dynamic Psychotherapy Module 08: Childhood and Adolescent Psychiatric Disorders Module 09: Counselling Children and Adolescents in Schools Module 10: Counselling Trauma and Substance Abuse Module 11: Counselling Stress and Anxiety Disorders Module 12: Counselling Personality Disorders Module 13: Counselling Mood Disorders and Depression Module 14: Counselling Eating & Sleeping Disorders Module 15: Life Coaching and Career Counselling Module 16: Introduction to Family Law Module 17: Framing Family Law Module 18: Marriage in Family Law Module 19: Domestic Violence Module 20: Couple and Family Counselling Module 21: Conflict Resolution Module 22: Pre-Marital Counselling Module 23: Affairs Module 24: Apology & Forgiveness Module 25: Adapting to Changes Module 26: Counselling Self-Harm and Suicide Module 27: Engaging and Assessing the Patients Module 28: Helping the Client in Crisis Module 29: Crisis Intervention Module 30: Low Intensity CBT Treatment Module 31: Medication and Therapy in the Treatment of Mental Illness Module 32: Communication Skills and Empathy in Counselling Course 02: Life Coaching and Counselling Module 01: Introduction Module 02: Coaching Fundamentals Module 03: Understanding Personalities Module 04: Coaching Models Explained Module 05: Why We Will Use The GROW Model Module 06: Reality Module 07: Options & Obstacles Module 08: Will & Action Planning Module 09: How To Structure Your Coaching Sessions Module 10: Client Coach Relationship Module 11: Advanced Coaching Strategies Module 12: Diet & Nutrition Fundamentals Module 13: Diet & Nutrition Coaching Module 14: Cardio Module 15: Resistance Training Module 16: Hormone Health Explained Module 17: Supplements Module 18: Health & Fitness Motivation Module 19: Health & Fitness FAQ Answered Module 20: Stress Management Module 21: Sleep Module 22: Emotional Self Care Course 03: Anti-Social Behaviour Course Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 04: Dialectical Behaviour Therapy (DBT) Module 01: Introduction Module 02: What is Counselling & Psychotherapy Module 03: About Dialectical Behaviour Therapy (DBT) Module 04: DBT Strategies & 'Life Skills' Module 05: Treatment by DBT Module 06: DBT for Psychological Disorders Module 07: Effectiveness of DBT Course 05: Mental Health Awareness Course Module 01: Introduction to Mental Health Module 02: Childhood And Adolescent Psychiatric Disorders Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating and Sleeping Disorders Module 08: Self-Harm and Suicide Module 09: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health In The Workplace Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma of Counselling and Psychology - CPD Certified exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality License Scheme. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring counsellors Psychologists Social workers Life coaches HR professionals Healthcare providers Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol on this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Licensed Counsellor - £30,000 to £50,000 Life Coach - £25,000 to £60,000 Clinical Psychologist - £40,000 to £85,000 Social Worker - £28,000 to £40,000 Mental Health Nurse - £25,000 to £35,000 DBT Therapist - £30,000 to £45,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Advanced Diploma in Counselling at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills With a Certification of Completion After successfully completing the Advanced Diploma in Counselling at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Have you ever felt powerless in the face of anger? If so, this practical and highly informative course is for you – learn how to take back control… Accredited CPD: 6 hours Distressing, inappropriate and often violent expressions of anger, frustration and rage are on the increase in all areas of public and private life causing mental ill-health, stress, misery and sometimes even physical injury and death – but it doesn’t have to be this way. Learning how to manage anger effectively is key to maintaining a positive mindset and healthy relationships… Having done several courses over the years on handling aggression, I was surprised at how much I could learn from this online anger management courseREGISTERED CARE MANAGER Why take this course The best way to help yourself and others is to understand the causes, triggers and behaviour patterns of anger, and learn the effective techniques for diffusing and coping with aggressive situations. Leading expert Joe Griffin’s online anger management course gives you all of the valuable techniques and the information you need. It covers: anger and health; anger at work; anger in school; road rage; anger and personal safety; anger in relationships; aggressive public out-bursts of rage and much more. It also contains essential information – that will help to keep you safe – if you deal with the general public or work with people suffering from anger disorders. This excellent, well-structured online Anger Management course brings much of what I’m learning into context through practical examples and case histories. Useful in my personal life as well as my working relationshipsLISE BRATTON, EDITOR/ DESIGNER What will you learn Enhanced personal safety in potentially dangerous situations A new ‘toolbox’ of effective anger management strategies for calming down and dealing with angry people Greater understanding about the relationship between anger and emotional and physical health Insight into what triggers your own anger – and how to control it Better communication and conflict resolution skills The Five Myths about anger – that everyone needs to know Information about the effects of anger on our minds and bodies Ways to diffuse potentially violent situations Three invaluable techniques for disarming criticism Why people react aggressively without thinking of the consequences The difference between healthy and destructive anger Understanding road-rage – and how to reduce it The importance of helping children to manage their anger better A better understanding of why anger and aggression are on the increase Ways to inoculate yourself against stress build-up How to deal with passive aggression What makes a ‘rage-aholic’ – why getting angry can become addictive Using non-verbal signals to diffuse situations Improved treatment strategies for helping patients and clients master their uncontrolled anger Course notes Accredited CPD certificate, that also counts towards the Human Givens Diploma and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly. Learn more > Course Programme Part 1Why anger and aggression are on the increase Part 2How to effectively control your own anger Part 3Coping effectively with other people's anger Part 4The aggression inhibition reflex Who is this course suitable for? If you deal professionally with members of the public in difficult, stressful circumstances, this course – presented without jargon – is for you If you counsel or treat angry people, this training is for you If anger is affecting you personally – or you would simply like to deepen your understanding of anger and its effects – this course will be of benefit to you too What's included? 13 Videos 21 Quizzes PDF Course notes Life-long access CPD Certificate Course format The Effective Anger Management online training course is split into 4 modules, each of which are broken down further into different sections containing filmed lectures given in English by the tutor, Joe Griffin. Each film clip is followed by a short series of multiple choice questions. These are designed to help you think about and absorb the course content and to check that you have understood the main points of that section before proceeding to the next. There are also course notes for you to download, plus additional reading information and helpful links. The online course comes with life-long access so you can take as long as you like to work your way through the course and can view it as many times as you like. Once you have completed the online training course, you will receive an accredited CPD certificate, which counts towards Part 1 of the Human Givens Diploma. This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Joe Griffin Joe Griffin is a psychologist with many years’ experience both in psychotherapeutic practice and in training psychotherapists. Read more

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This supervisory skills training course will help you to excel as a leader in any organisational setting. In this course, you will gain effective supervision, communication, and conflict-resolution skills and can motivate your team towards success. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the characteristics of a supervisor Know how to build rapport with subordinates Know how to motivate a team Understand how to play a situational leadership role Know the relevance of performance appraisals Know the strategies for support and mentoring Understand the major functions of supervision Learn how to create a culture of customer care Understand why culture matters Learn how to change a team culture Why Supervisory Skills Training Course right for you? This comprehensive course is beneficial for those who want to understand the basic functions of supervision, steps to use open communication, how to motivate a team, and strategies for support and mentoring. You will learn how to solve problems as a supervisor and play the role of situational leadership. This course will help you build rapport with subordinates and aid you understand the characteristics of a supervisor. In addition, you will learn team culture, how to create a culture of team respect and team safety. By the end of the course, you will have deep knowledge of supervisory skills, supervisory training, and techniques to motivate a team. Supervisory Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Major Functions of Supervision Major Functions of Supervision Types of Supervisory Skills Types of Supervisory Skills Performance Appraisals Performance Appraisals Using Open Communication Using Open Communication How to Motivate a Team How to Motivate a Team Strategies for Support & Mentoring Strategies for Support & Mentoring Solving Problems as a Supervisor Solving Problems as a Supervisor Playing Situational Leadership Role Playing Situational Leadership Role Building Rapport with Subordinates Building Rapport with Subordinates Characteristics of a Supervisor Characteristics of a Supervisor Who should take this course? This interactive course is ideal for those who want to have in-depth knowledge in supervisory functions, types of supervisory skills, and techniques to motivate a team. It is suitable for those who want to take their career to the next level in supervisor training. Entry Requirements There are no academic entry requirements for this supervisory skills training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This supervisory skills training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Are you looking to improve your current abilities or make a career move? Our unique might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Business Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. >> Course Curriculum << Module 01: Introduction to Business Management What Is Business Management? Management in Industry The Roles of an Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Operations Management The Concept of Product: Goods & Services Operations Management Defined The Operation System The Operations Objectives Factors to Consider Role of Operations Manager Module 03: Introduction to Business Analysis Definition Context Core Concepts Importance Knowledge Area Key Terms Module 04: Strategic Analysis & Product Scope Introduction What Is Strategy? Strategy Development External Environment Analysis Porter's Five Forces Model Internal Environment Analysis Degree of Actual & Potential Competition Competitive Strategy Analysis Achieving & Sustaining Competitive Advantage Module 05: Project Management What is Project Management? Constraints of a Project Project Life Cycle Understanding the Project Life Cycle Module 06: Business Development & Succession Planning Definition Laying the Groundwork to Develop a Business SWOT Analysis Process of Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Module 07: Business Process Management Fundamentals The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase Module 08: Planning & Forecasting Operations Demand & Forecasting Things to Know About Forecasting Forecasting Methods Aggregate Planning Planning for Product Pricing Relationship of Cost Structure to Pricing Module 09: Performance Management Definition Components The Three Phases of Performance Management Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Module 10: Management of Cash & Credit Cash Management The Need for Cash Cash Budget What Is Cashflow? Cash Flow Problems Remedies for Cash Flow Problems Credit Management Module 11: Managing Risk & Recovery Introduction Planning Identifying Risks Creating Risk Categories Identifying the Project Risks Investigating the Results of Risk Identification Module 12: Quality Management Introduction Quality Policy Determination Benefit/Cost Analysis Preparing for Quality Control Quality Assurance Applying Module 13: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 14: Business Environment Importance Types of Business Environment Social Responsibility of a Business Ethics Module 15: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 16: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Module 17: Human Resource Management HRM Models of HRM The Role of the HR Department Aims of HRM HRM & personnel management Module 18: Motivation & Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 19: Customer Service Introduction The Power of Positive Thinking in Customer Service Types of Difficult Customers & How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Module 20: Time Management Activities Planning & Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 21: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Management - Course. Enrol on the Business Management Course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Business Management Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Business Management Course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Management Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this Business Management Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our best-selling Operations Management Course will provide expert guidance needed to create and maintain the optimum efficiency of business processes in your organisation. This comprehensive package presents all the principles and actions required for you to excel as a first-class designer and controller of a high-performing company. The information and skills gained here could elevate your business's potential, and your career progression. This tutorial will provide a full overview of all the departmental disciplines that will need to be mastered, including Project Management, Quality Control, and Risk Recovery. You will be trained in how to deliver excellent communication, conflict resolution, and business writing. In short, everything that is required to become an outstanding Operations Manager is supplied for you right here in these superlative online learning modules. The Operations Management Course provides a great way to gain all of these operational protocols in the shortest time possible and study in any environment. This learning package has been crafted to give the learner the full range of requisite skills, with the addition of innovative study tools and interactive components. It is designed to swiftly deliver all the knowledge needed for a team leader or departmental manager to take their organisation to its full potential. Why choose this Operations Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This course is primarily aimed at individuals who work in organisations that are looking to improve and excel in their chosen field continually. Experts and champions trained in Lean and Six Sigma can drive those cultural changes. Career Path The information presented in the Operations Management Course will benefit some roles across several business areas but is primarily aimed at senior operational staff looking to provide continuous improvements in their organisation. So, it would significantly enhance the following careers or roles:  Operations Manager Facilities Manager Site Manager Human Resources Manager Project Manager Business Development Advisor Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:20:00 Module 02: Project Management Project Management 00:19:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:26:00 Module 04: Process Management Process Management 00:24:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:22:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:20:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:16:00 Module 09: Quality Management Quality Management 00:20:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 11: Performance Management Performance Management 00:26:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:16:00 Module 15: Conflict Management Conflict Management 00:16:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:37:00 Module 18: Business Environment Business Environment 00:18:00 Module 19: Business Writing Skills Business Writing Skills 00:41:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.