Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans
24 Hour Flash Deal **25-in-1 Diploma in Anger Management and Conflict Resolution Mega Bundle** Diploma in Anger Management and Conflict Resolution Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Diploma in Anger Management and Conflict Resolution package online with Studyhub through our online learning platform. The Diploma in Anger Management and Conflict Resolution bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Diploma in Anger Management and Conflict Resolution course provides complete 360-degree training on Diploma in Anger Management and Conflict Resolution. You'll get not one, not two, not three, but twenty-five Diploma in Anger Management and Conflict Resolution courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Diploma in Anger Management and Conflict Resolution courses are yours for as long as you want them once you enrol in this course This Diploma in Anger Management and Conflict Resolution Bundle consists the following career oriented courses: Course 01: Anger Management Course 02: Conflict Resolution Course 03: Emotional Intelligence and Human Behaviour Course 04: Psychological Wellbeing and Crisis Intervention Course 05: Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment Course 06: Mental Health Awareness and Psychiatric Disorders Course 07: Mental Health First Aid Certification Course 08: Overcoming OCD with Mindfulness & CBT Course 09: CBT for Abandonment Anxiety Course 10: The Secrets of Body Language Course 11: Self Regulation in Young Children Course 12: Motivational Interviewing Course 13: Family Support Worker Course Course 14: Counselling Children & Supporting Their Wellbeing Course 15: Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders Course 16: Child and Adolescent Counselling Course 17: Reactive Strategies for Challenging Behaviour of Young People Course 18: Positive Behaviour in Children and Youth Course 19: Employee Engagement and Retention Strategies Course 20: Leadership and Management Essential Skill Course 21: Team Building Masterclass Course 22: Conflict Management Course 23: Workplace Violence, Harassment and Conflict Resolution Training Course 24: Accredited Mediator Skills Training: Mediation & Dispute Resolution Course 25: Stress Management Training The Diploma in Anger Management and Conflict Resolution course has been prepared by focusing largely on Diploma in Anger Management and Conflict Resolution career readiness. It has been designed by our Diploma in Anger Management and Conflict Resolution specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Diploma in Anger Management and Conflict Resolution Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Diploma in Anger Management and Conflict Resolution bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Anger Management and Conflict Resolution Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Diploma in Anger Management and Conflict Resolution Elementary modules, allowing our students to grasp each lesson quickly. The Diploma in Anger Management and Conflict Resolution course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Diploma in Anger Management and Conflict Resolution bundle, you really hit the jackpot. Here's what you get: Step by step Diploma in Anger Management and Conflict Resolution lessons One to one assistance from Diploma in Anger Management and Conflict Resolution professionals if you need it Innovative exams to test your knowledge after the Diploma in Anger Management and Conflict Resolution course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Diploma in Anger Management and Conflict Resolution courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Diploma in Anger Management and Conflict Resolution certificate and transcript on the next working day Easily learn the Diploma in Anger Management and Conflict Resolution skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Anger Management and Conflict Resolution training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Diploma in Anger Management and Conflict Resolution Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Diploma in Anger Management and Conflict Resolution course, all you need is - A smart device A secure internet connection And a keen interest in Diploma in Anger Management and Conflict Resolution Career path You will be able to kickstart your Diploma in Anger Management and Conflict Resolution career because this course includes various courses as a bonus. This Diploma in Anger Management and Conflict Resolution is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Diploma in Anger Management and Conflict Resolution career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Overview The ability to negotiate and resolve conflict is beneficial for any profession and personal life as well. Learn these two highly valuable skill sets within one place with our Negotiation and Conflict Resolution Training course. This course will help you level up your ability to win at negotiation and effectively resolve conflicts. Through the comprehensive course, you will understand the core principles of conflict resolution. The informative modules will teach you effective strategies for managing conflict. Here, you will get a detailed lesson on negotiation styles, processes and procedures. In addition, the course will train on multi-party negotiation, cross-culture negotiation and emotional intelligence. By the end of the course, you will be able to of master the key skills for conflict resolution and negotiation. So, enrol now and add valuable skills to your resume. Course Preview Learning Outcomes Understand the definition and phases of conflict Learn about the dynamics of conflict management Enhance your knowledge of negotiation styles Familiarise yourself with the process and the tools used for negotiation Explore the different areas of emotional intelligence Build your expertise in multi-party negotiation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Conflict resolution Negotiation Who Should Take This Negotiation and Conflict Resolution Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Negotiation and Conflict Resolution Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Negotiation and Conflict Resolution Training will equip you with effective skills and abilities and help you explore career paths such as Conflict Resolution Specialist Corporate Negotiator Mediation Consultant Sales Manager Human Resources Manager Legal Mediator Module 1: Understanding Conflict Understanding Conflict 00:09:00 Module 2: Conflict Management Conflict Management 00:11:00 Module 3: Understanding Negotiation Understanding Negotiation 00:13:00 Module 4: The Negotiation Process and Preparation The Negotiation Process and Preparation 00:08:00 Module 5: Powerful Negotiation Tool Powerful Negotiation Tool 00:11:00 Module 6: Emotional Intelligence Emotional Intelligence 00:14:00 Module 7: Cross-Cultural Negotiation Cross-Cultural Negotiation 00:14:00 Module 8: Multi-Party Negotiations Multi-Party Negotiations 00:15:00 Module 9: Using Your Personal Negotiating Power Using Your Personal Negotiating Power 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Enhance your Conflict Resolution and Negotiation Skills with our comprehensive course. Master conflict management, negotiation strategies, emotional intelligence, and cross-cultural negotiation. Gain practical tools for successful multi-party negotiations and discover how to leverage your personal negotiating power. Elevate your communication skills and achieve win-win outcomes in diverse scenarios. Start your journey towards effective conflict resolution and negotiation today.
Course Overview Conflicts are responsible for wasting valuable time, creating a toxic work environment and disrupting relationships. That's why it is important to address the issues before they get out of hand. Learn how to resolve conflict and establish a peaceful environment in the workplace with our Conflict Resolution Skills Training course. Through the engaging modules of this course, you will gain a deep understanding of the principles of conflict resolution. Here, you will learn how to manage negative views and emotions. Then the course will focus on conflict resolution methods. Furthermore, the course will also teach you the strategies for using meditation for conflict resolution. So, if you want to add a valuable skill set to your resume and boost your employability, enrol now! Course Sneak Peek Learning Outcomes Learn the definition of conflict and how conflict sparks Know how to handle negative emotions and opinions Understand the process of looking at the situation from a broader point of view. Familiarise yourself with effective conflict resolution methods Learn how to use meditation in resolving conflicts Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Conflict management Problem-solving Team building Who Should Take this Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Who Should Take This Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this Conflict Resolution Skills Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Conflict Resolution Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing and passing the Conflict Resolution Skills Training successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in Hard Copy at £39 or in PDF format at £24. Career Path This exclusive Conflict Resolution Skills Training course will equip you with effective skills and abilities and help you explore career paths such as ManagerCustomer Service Executive HR Executive Course Curriculum Module 01: Understanding Conflict and How it Begins Understanding Conflict and How it Begins 00:07:00 Module 02: Dealing with Emotions and Decisions During Conflict Dealing with Emotions and Decisions During Conflict 00:07:00 Module 03: Standing Back and Reaching Better Outcomes Dealing with Emotions and Decisions During Conflict 00:07:00 Module 04: Effective Conflict Resolution Methods Effective Conflict Resolution Methods 00:08:00 Module 05: What to Look for in Mediation What to Look for in Mediation 00:09:00 Module 06: Aftermath of a Conflict Aftermath of a Conflict 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Anger Management and Conflict Resolution Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Anger Management and Conflict Resolution Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Anger Management and Conflict Resolution Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Anger Management and Conflict Resolution Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Anger Management and Conflict Resolution? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Anger Management and Conflict Resolution there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Anger Management and Conflict Resolution course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Anger Management and Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Anger Management and Conflict Resolution was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Anger Management and Conflict Resolution is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Anger Management & Conflict Resolution Program Introduction video 00:04:00 Anger Management Module 1 Anger Management Module 1 Video 1 00:13:00 Anger Management Module 1 Video 2 00:14:00 Anger Management Module 1 Video 3 content 1 part A 00:15:00 Anger Management Module 1 Video 4 content 1 part B 00:15:00 Anger Management Module 1 Video 5 content 1 part C and content 2 00:14:00 Anger Management Module 1 Video 6 content 3 00:05:00 Anger Management Module 1 Video 7 content 4 00:11:00 Anger Management Module 1 Video 8 content 5 00:18:00 Anger Management Module 1 Video 9 00:05:00 Anger Management Module 2 Anger Management Module 2 Video Part 1 content 6 00:16:00 Anger Management Module 2 Video Part 2 conflict resolution 00:17:00 Anger Management Module 2 Video Part 3 manage and resolve anger communication 00:10:00 Anger Management Module 2 Video Part 4 manage and resolve anger forgiveness 00:15:00 Anger Management Module 3 Anger Management Module 3 Video part 1 content 7 part A 00:14:00 Anger Management Module 3 Video part 2 content 7 part B 00:16:00 Anger Management Module 3 Video part 3 content 8 part A 00:10:00 Anger Management Module 3 Video part 4 content 8 part B 00:17:00 Anger Management Module 3 Video part 5 content 8 part C 00:16:00 Anger Management Module 3 Video part 6 legal issues & aftercare 00:07:00
In today’s interconnected world, effective conflict resolution is crucial, especially in professional and personal relationships. This Mediation Basics for Conflict Resolution course offers a thorough understanding of how mediation works as a neutral process to resolve disputes and bring about mutual agreements. Learners will delve into the essential principles of mediation, gaining insight into the structure and methods employed by mediators. This course is designed for individuals interested in resolving conflicts amicably, whether in workplaces, communities, or other areas of life, without requiring direct confrontation. By the end of the course, participants will be equipped with the knowledge to facilitate peaceful negotiations and become proficient in resolving disagreements. The course covers the necessary tools and techniques that contribute to effective mediation, such as active listening, creating common ground, and promoting fairness. Whether you’re a manager, HR professional, or simply someone wanting to improve their conflict resolution skills, this course offers valuable information that is easy to grasp and apply. Join us and learn how to handle conflicts in a constructive, positive manner while ensuring lasting solutions are achieved. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Mediation Module 02: Essential Skills for Mediators Module 03: The Mediation Process Module 04: Mediation Ethics and Professional Standards Module 05: Special Considerations in Mediation Learning Outcomes: Navigate mediation intricacies with foundational knowledge. Demonstrate essential skills crucial for effective conflict resolution. Execute the mediation process with precision and finesse. Uphold ethical standards and professional conduct in mediation. Address special considerations with expertise and sensitivity. Master conflict resolution for a fulfilling career in mediation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in conflict management roles. Individuals seeking a career in mediation. Human resources practitioners. Legal professionals enhancing dispute resolution skills. Managers and team leaders in diverse industries. Counsellors and social workers interested in conflict resolution. Business owners managing internal disputes. Anyone passionate about effective conflict resolution. Career path Mediation Consultant Conflict Resolution Specialist Human Resources Mediator Legal Dispute Resolution Officer Workplace Mediation Coordinator Family Mediation Practitioner Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Unlock the art of conflict resolution with our 'Mediation Basics: Techniques for Conflict Resolution' course. Master essential mediation skills, navigate ethical considerations, and explore diverse mediation scenarios. Gain the expertise to facilitate open dialogue, manage conflicts, and contribute to positive resolutions. Enroll now to become a proficient mediator in various contexts.