If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.
The Conflict Resolution in Life and Work is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Conflict Resolution in Life and Work consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Conflict Resolution in Life and Work Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00 Assignment Assignment - Conflict Resolution In Life And Work 2 days, 11 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
In today's fast-paced world, the ability to navigate disagreements and strike beneficial deals is paramount. 'Mastering the Art of Negotiation and Conflict Resolution' offers a comprehensive guide to understanding and managing conflicts, while also delving deep into the intricacies of negotiation. From grasping the roots of conflict to harnessing your personal negotiating prowess, this course ensures you're equipped with the tools to tackle any challenging situation. Learning Outcomes Gain a deep understanding of the origins and dynamics of conflict. Acquire strategies for effective conflict management and resolution. Comprehend the fundamentals of negotiation and its various stages. Develop proficiency in cross-cultural and multi-party negotiations. Enhance emotional intelligence to boost negotiation outcomes. Why buy this Mastering the Art of Negotiation and Conflict Resolution? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mastering the Art of Negotiation and Conflict Resolution for? Individuals aiming to enhance their negotiation capabilities. Managers and leaders seeking to resolve conflicts efficiently. Professionals interacting with diverse cultures and backgrounds. Team members aiming to contribute positively to group dynamics. Entrepreneurs looking to strike favourable business deals. Career path Conflict Resolution Specialist: £30,000 - £45,000 Negotiation Consultant: £40,000 - £60,000 Corporate Trainer in Negotiation: £35,000 - £50,000 International Business Mediator: £50,000 - £70,000 Cross-Cultural Communication Advisor: £45,000 - £60,000 Organisational Development Specialist: £40,000 - £55,000 Prerequisites This Mastering the Art of Negotiation and Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Conflict Understanding Conflict 00:09:00 Module 2: Conflict Management Conflict Management 00:11:00 Module 3: Understanding Negotiation Understanding Negotiation 00:13:00 Module 4: The Negotiation Process and Preparation The Negotiation Process and Preparation 00:08:00 Module 5: Powerful Negotiation Tool Powerful Negotiation Tool 00:11:00 Module 6: Emotional Intelligence Emotional Intelligence 00:13:00 Module 7: Cross-Cultural Negotiation Cross-Cultural Negotiation 00:14:00 Module 8: Multi-Party Negotiations Multi-Party Negotiations 00:15:00 Module 9: Using Your Personal Negotiating Power Using Your Personal Negotiating Power 00:11:00
Are you constantly battling with trying to control your anger? Do you want to know how to resolve conflicts in the workplace? This Anger Management & Conflict Resolution Program - (4.5 hours) will introduce you to the basics of anger management and how to resolve issues of anger by adopting effective strategies used by teachers, counsellors and experts. This anger management course covers practical information and guidance on how to control anger, broadening your understanding of the reasons behind excessive anger. You'll learn about the different types of anger, common psychological reasons for anger such as grief, and anger management in substance abuse. This course will also show you how to build loving relationships and strong relationships with colleagues. Whether you want to manage your own outbursts of anger, or learn to deal with conflicts between others, this online course will introduce you to expert strategies and ways to diffuse feelings of anger and channel negative energy into positive energy, for your wellbeing and the wellbeing of those affected. What You'll Learn Gain a better understanding of the source of your anger and the psychological reasons behind your anger issues Resolve conflicts and resolutions with work colleagues and develop key communication skills Learn how to build strong and trusting relationships with loved ones Understand how to cope with anger stemming from grief and loss Familiarise with the common types of anger and their solutions Learn how to channel your anger into positive energy Understand how to let go and forgive through various anger management strategies Learn about anger management in substance abuse Requirements No background knowledge required or prerequisites for doing this course. Suitable for anyone Just download homework sheet & notes to do exercises. Who this course is for: Anyone who would like to understand anger and why it turns into rage. Introduction Anger Management & Conflict Resolution Program Introduction video FREE 00:04:00 Anger Management Module 1 Anger Management Module 1 Video 1 FREE 00:14:00 Anger Management Module 1 Video 2 00:14:00 Anger Management Module 1 Video 3 content 1 part A 00:15:00 Anger Management Module 1 Video 4 content 1 part B 00:15:00 Anger Management Module 1 Video 5 content 1 part C and content 2 00:14:00 Anger Management Module 1 Video 6 content 3 00:05:00 Anger Management Module 1 Video 7 content 4 00:11:00 Anger Management Module 1 Video 8 content 5 00:18:00 Anger Management Module 1 Video 9 00:05:00 Anger Management Module 2 Anger Management Module 2 Video Part 1 content 6 00:16:00 Anger Management Module 2 Video Part 2 conflict resolution 00:17:00 Anger Management Module 2 Video Part 3 manage and resolve anger communication 00:10:00 Anger Management Module 2 Video Part 4 manage and resolve anger forgiveness 00:15:00 Anger Management Module 3 Anger Management Module 3 Video part 1 content 7 part A 00:14:00 Anger Management Module 3 Video part 2 content 7 part B 00:16:00 Anger Management Module 3 Video part 3 content 8 part A 00:10:00 Anger Management Module 3 Video part 4 content 8 part B 00:17:00 Anger Management Module 3 Video part 5 content 8 part C 00:16:00 Anger Management Module 3 Video part 6 legal issues & aftercare 00:07:00
In an evolving corporate landscape, the course 'Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3' emerges as a beacon for promoting harmony and assurance. At the very heart of every workplace is its culture, and the quality of this environment defines not just its productivity but the well-being of its associates. This 'Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3' dives deep into the subtle layers of workplace behaviour, enabling participants to recognise, address, and ultimately prevent undesirable conduct. From understanding the rudiments of workplace harassment to mastering the complicated art of conflict resolution, this course offers a holistic blueprint for fostering a respectful and safe work environment. Navigating the workplace isn't merely about being skilled at one's job; it's also about ensuring that everyone feels safe, valued, and free from intimidation or harm. This course deciphers the shadows of negative behaviours such as bullying, sexual harassment, and other forms of workplace maltreatment, offering both employees and employers tools to assess, address, and alleviate such situations. By the end of the course, participants will be well-equipped with a thorough knowledge of establishing robust policies and procedures to preclude violence and harassment, ensuring that everyone can focus on their tasks in a harmonious atmosphere. But beyond recognition and prevention, the course emphasises a proactive approach. Mediation and conflict resolution emerge as prime skills in the curriculum, familiarising participants how to mediate disputes amicably, prevent escalation, and secure the wellbeing of all involved. Every segment, from the initial interview process to the aftermath of incidents, is meticulously explored, ensuring that every learner leaves with a comprehensive understanding and the confidence to champion positive change in their workplace. Learning Outcomes Understand the various forms of workplace harassment, violence and their respective identifiers. Apply effective methods for handling and preventing workplace bullying and violence. Develop and implement robust workplace harassment and anti-harassment policies. Master the techniques of mediation and conflict resolution in professional environments. Recognise and address false allegations, ensuring fair and unbiased investigative processes. Why buy this Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 course for? HR professionals aiming to establish or refine company policies regarding harassment. Managers and team leaders keen on fostering a positive work environment. Employees wanting to better understand their rights and responsibilities within the workplace. Organisational consultants striving to enhance workplace cultures for their clients. Small business owners wishing to ensure a safe and harmonious environment for their team. Career path HR Manager: £35,000 - £55,000 Per Year Workplace Mediator: £30,000 - £50,000 Per Year Compliance Officer: £27,000 - £45,000 Per Year Organisational Development Consultant: £40,000 - £60,000 Per Year Employee Relations Specialist: £28,000 - £48,000 Per Year Business Owner: Salary varies based on the success and size of the business. Prerequisites This Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Workplace Management: Violence What Is Workplace Harassment? 00:11:00 Identifying the Bully 00:10:00 How to Handle Workplace Violence 00:09:00 Risk Assessment (I) 00:08:00 Risk Assessment (II) 00:07:00 Being the Victim 00:06:00 Checklist for Employers 00:09:00 Interview Process 00:06:00 Investigation Process 00:10:00 Developing a Workplace Harassment Policy 00:10:00 Workplace Management: Harassment The Background 00:12:00 Developing an Anti-Harassment Policy 00:10:00 Policies in the Workplace 00:12:00 Proper Procedures in the Workplace 00:19:00 False Allegations 00:09:00 Other Options 00:06:00 Sexual Harassment 00:07:00 Mediation 00:08:00 Conflict Resolution 00:07:00 The Aftermath 00:07:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale. This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down.
Duration 2 Days 12 CPD hours This course is intended for Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course. Overview Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding conflict Identifying the Causes of Conflict Harnessing the Benefits of Conflict Resolving Conflict Understanding the Key People in Conflict Resolution 2. Civility in the Workplace Recognizing Uncivil Behavior Reaping the Benefits of Civil Behavior Working with Difficult People Identifying and Avoiding Incivility Creating, Implementing, and Enforcing a Civility Policy 3. Conflict Resolution Process Making an Effective Atmosphere Developing Mutual Understanding Focusing on individual and Shared Needs Getting to the Root Cause Generating Options Building a Solution 4. Conflict Resolution Strategies Differentiating Resolution Strategy Versus Process Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding Additional course details: Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.