986 Conflict Resolution courses

Conflict Management 1 Day Training in York

Using the lens of innate human needs to help resolve social and political conflicts, undermine terror agendas and promote peace CPD Certificate: 6 hours The world is becoming an increasingly unstable and dangerous place. More than ever before, anyone trying to tackle society’s problems, or help the traumatised victims of corruption and war, needs a greater understanding of the fundamental unit of society – the human being. There is a lot here that can be unpacked further... concepts that can be useful in the conflict resolution field. The whole thing about how to manage emotions in a dialogue process when you’re working in conflict situations, is fundamental. It’s a discussion we need to have.ROXANNA CRISTESCU, CRISIS MANAGEMENT INITIATIVE (FINLAND) Why take this course This unique online course, run in association with The Conciliators Guild, focuses on how to improve politics by involving a greater understanding of psychology in domestic and international relations. You will gain an increased awareness of what war, terrorism and bullying reveal about the human psyche and an improved ability to see through political and cultural assumptions, by recognising the underlying emotional dynamics driving behaviour. You will also discover the most accurate explanations available about the root causes of extremism in politics, radicalization, the refugee crisis and the growth of authoritarianism, due to the ease with which mass hypnosis is used throughout the world today. The Middle East serves as the primary case study – but the implications of the material covered are universal and provide powerful new directions for a way out of the chaos we currently find ourselves in. The course facilitators are John Bell and Ivan Tyrrell. I really find this course extremely important for acquiring knowledge of human givens principles and practical tips for how to implement them in my daily life as a diplomat… using the knowledge for improving the policies and the structures in which we work.EVA HORELOVA, POLICY OFFICER FOR SYRIAN AFFAIRS AT THE EUROPEAN UNION What will you learn an increased awareness of what war, terrorism and bullying reveal about the human psyche accurate psychological explanations about the root causes of political extremism, radicalization, social unrest, conflict, the growth of authoritarianism and more an understanding of how ISIS and other terrorist groups deliberately set about fulfilling key innate emotional needs to radicalize and recruit young people what this shows is missing in our society that makes it easy for them to do this – rectifying this could help prevent radicalisation a greater ability to see through political and cultural assumptions, by recognising the underlying emotional dynamics driving behaviour why conflicts seem intractable and how they can be addressed examples of success in conflict resolution – and the role of women and families why we’re all vulnerable to manipulation by the hypnotic conditioning techniques that politicians and the media around the world use today deeper insight into the causes of the refugee crisis a profound understanding of the essential psychological and emotional needs that have to be addressed on all sides if any real progress is to be made in negotiations essential information about the prevalent assumptions in our culture which can hinder policymaking greater effectiveness at conflict resolution in any situation powerful new directions for improving clear thinking about conflict and politics, and reducing civil unrest Who is this course suitable for? Anyone involved in conflict resolution Anyone working to prevent the radicalisation of young people Individuals, charities and groups working with and helping refugees Anyone concerned about the global rise of terrorism, fanaticism, radicalisation, polarised politics, civil unrest and the suffering of countless refugees Diplomats, policy makers and international negotiators Anyone interested in the Middle East crisis Civil servants, police, legal and other professionals involved in law and politics Educators and teachers concerned about radicalisation or the clash of faiths University tutors and students studying politics and diplomacy Anyone worried by the long-term effects of civil unrest and political chaos What’s included? 9 Videos 16 Quizzes Life-long access CPD Certificate Why we need a new direction… Waves of unease are sweeping the world. Our political life is reeling. The rise of ISIS, intractable disputes like the civil war in Syria, the Israel-Palestine conflict, the Turkish Kurd war and the looming dangers from Africa, America, Asia and the Far East are volcanic and affecting us all. But we are so conditioned that we resort to the same old habits to address these matters: exerting financial or military power; exhibiting paranoia towards outsiders or adopting technological solutions as if they were panaceas. However, experience tells us, with our track record of political failure in peace making and fighting corruption, that we are most likely looking in the wrong direction… Hope over despair The reason dire problems remain unresolved and continue to grow more complex is because we are not directing our attention to the main cause they arise from: the ignorance and mismanagement of basic human needs in society – especially those related to our natural emotional states. Changing economics, political structures or power balances will not curb the cruel violence or spread of terrorist actions whilst the people operating in those systems remain greedy, needy, and opportunistic. To find workable solutions we urgently need to take into account what lies behind our political and social problems – our innate human motivations and needs. To think otherwise is a tragic misdiagnosis. This course is dedicated to developing a process of long-term education about how to improve politics by involving greater psychological understanding in domestic and international relations – the only source of hope for the future. We invite you to participate in this endeavour. Meet your tutors John Bell John Bell is the Director of the Middle East & Mediterranean Programme at the Toledo International Centre for Peace. Read more Ivan Tyrrell Ivan Tyrrell worked for many years as a psychotherapist and now spends most of his time lecturing and writing. Read more Course format This course derives from a workshop presented by The Conciliators Guild and Human Givens College in Westminster, London. The attendees came from 13 countries and included diplomats, civil servants and conflict negotiators, plus practitioners of the HG approach working in education and psychotherapy. This online version is split into four modules which are broken down further into different sections containing films of the lectures given in English by the facilitators, John Bell and Ivan Tyrrell along with questions from the audience and contributions from attendees. Each film is followed by a short series of multiple choice questions which are designed to help you absorb and think about the material and ideas covered.

Facilitating Effective Meetings (On-Demand) But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda developmentCreate an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior

Facilitating Effective Meetings (Virtual) Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique Getting Started The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior Summary and Next Steps

Enhance your professional toolkit with our comprehensive 'Restraint Awareness: Safeguarding Yourself and Others' course. Acquire crucial skills in risk assessment, communication, and post-incident management. Ideal for healthcare, security, and education professionals seeking ethical and effective strategies for conflict resolution. Elevate your expertise and prioritize safety with our expert-led training. Enroll now for a transformative learning experience.

Unlock the keys to successful leadership with our 'Office Politics in the Workplace Course for Managers.' Navigate the intricacies of workplace dynamics, enhance communication strategies, and master conflict resolution. From integrating new hires to managing office personalities, discover the skills needed to lead with influence, integrity, and effectiveness. Elevate your leadership game and foster a positive workplace culture with this comprehensive professional development opportunity. Enroll now and empower yourself to thrive in the complex world of office politics.

Learn how to navigate the political landscape of your workplace and become a more successful manager with this comprehensive course on dealing with workplace politics.

Overview Have you ever felt drawn to the world of law but unsure where to begin? Do you crave intellectual challenges and the opportunity to make a genuine impact? The 'Paralegal Training' course unlocks the door to a dynamic and fulfilling career path, equipping you with the knowledge and skills to thrive in the legal realm. Imagine yourself assisting lawyers in complex cases, conducting research, drafting legal documents, and advocating for clients' rights. This comprehensive program transforms you from a legal observer into a confident paralegal, adept at navigating the intricate workings of the justice system. Delve into key legal terminology, master effective communication strategies, and gain a thorough understanding of the legal workplace and its diverse professionals. Unravel the complexities of contract and business law, property law, and even wills, probate, and estate law. Explore criminal law intricacies, delve into common legal matters handled by paralegals, and gain insights into human rights and conflict resolution. Throughout the course, you'll develop a strong foundation in professional conduct and ethics, ensuring you uphold the highest standards in your legal journey. Learning Outcomes Familiarise yourself with the duties and responsibilities of a paralegal Know about the practical communication skills of paralegals Enrich your knowledge of the key legal terminology Broaden your understanding of the law and legal systems Understand what ethical issues paralegals have to face Why You Should Choose Paralegal Training Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Paralegal Training Course is for anyone interested in having a rock solid understanding of the paralegal concept. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Paralegal Training Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £52,500 annually.  Paralegal Training Module 01: Understanding the Concept of Paralegal 00:25:00 Module 02: Key Legal Terminology 00:16:00 Module 03: Effective Communication Skills for Paralegals 00:39:00 Module 04: The Legal Workplace & Professionals 00:45:00 Module 05: Law & Legal Systems 00:33:00 Module 06: Contract & Business Law 00:54:00 Module 07: Property Law 00:19:00 Module 08: Wills, Probate, Estate Law 00:15:00 Module 09: Criminal Law 00:24:00 Module 10: Common Paralegal Legal Matters 00:35:00 Module 11: Human Rights 00:12:00 Module 12: Conflict and Conflict Resolution 00:18:00 Module 13: Professional Conduct and Ethics of Paralegals 00:25:00 Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals 00:12:00 Assignment Assignment - Paralegal Training 02:00:00

  ISO 22301 Lead Auditor training enables you to develop the necessary expertise to perform a Business Continuity Management System (BCMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution. After attending this 4 day course, candidates can sit for the exam with the aim of gaining the "ISO22301 Lead Auditor' credential. You will then be in a position to demonstrate that you have the capabilities and competencies to audit organizations based on best practices. Learning objectives   Understand the operations of a Business Continuity Management System based on ISO 22301 Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks Understand an auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 22301 in the context of a BCMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in BCMS audits Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites   A foundational understanding of ISO 22301 and knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Materials  CPD Certificate The Exam fees Who Should Attend?   Auditors seeking to perform and lead Business Continuity Management System (BCMS) certification audits Managers or consultants seeking to master a Business Continuity Management System audit process Individuals responsible for maintaining conformance with Business Continuity Management System requirements Technical experts seeking to prepare for a Business Continuity Management System audit Expert advisors in Business Continuity Management Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Assessment   The exam is a 12 question essay type exam completed in the afternoon of Day 4. The pass mark for the exam is 70%. Exam results are provided within 24 hours. Provided by   This course is Accredited by NACSand administered by the IECB. Accreditation

  The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.   Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.   After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain "Certified ISO 9001 Lead Auditor' credential. By holding this Certificate,, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.    Learning objectives   Understand the operations of a Quality Management System (QMS) based on ISO 9001 Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks Understand the auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in QMS audits Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and case study discussions Practice tests are similar to the Certification Exam Prerequisites   A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides The Exam Who Should Attend?   Auditors seeking to perform and lead Quality Management System (QMS) certification audits Managers or consultants seeking to master a Quality Management System audit process Individuals responsible for maintaining conformance with QMS requirements Technical experts seeking to prepare for a Quality Management System audit Expert advisors in Quality Management Accreditation Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by theIECB