807 Conflict Resolution courses in Cardiff delivered Online

We all have different experiences, backgrounds and perspectives which mean that we can all react differently to situations at work, which can also affect the relationships we have. This diversity of experience and thought is a good thing, but on occasion it can also lead to misunderstanding and conflict between individuals which need effective resolution strategies. Conflict can have a significant impact on colleagues and the business financially and emotionally. It is important that as a manager you have the tools to resolve conflict before it becomes an issue. What does the course cover? What is Workplace conflict? What causes conflict in the workplace? The effects of conflict on colleagues and the business Types of Conflict Conflict Management Styles Early Conflict resolution Mediation

Our Advanced Customer Service Training equips professionals with the essential skills to provide exceptional service in high-pressure and diverse environments. This course covers key areas like effective communication, conflict resolution, empathy, and the integration of diversity and inclusion. Participants will learn how to anticipate customer needs, manage expectations, and deliver consistent service excellence. By the end of the course, learners will be prepared to enhance customer satisfaction and foster lasting relationships, ensuring every interaction is impactful and effective.

Navigating stakeholder relationships isn’t just a matter of communication—it’s an art form rooted in clarity, consistency, and a sharp understanding of interests that drive decision-making. This CPD Accredited Stakeholder Management course is tailored to help learners appreciate the nuances of stakeholder dynamics and develop strategies for building constructive, goal-aligned relationships. Whether you're coordinating a project, managing a team, or shaping policy, understanding stakeholders is vital to moving things forward smoothly and efficiently. Through structured modules and expert-led resources, learners are guided to explore stakeholder identification, influence mapping, conflict resolution strategies, and decision engagement—all delivered in a way that fits around modern digital lifestyles. No classrooms, no commutes—just straightforward, accessible learning designed for people who are serious about improving communication, alignment, and outcomes in their projects or organisations. These comprehensive courses are available in this Anaesthetist Training - CPD Accredited 3 Courses Bundle Course 01: Anaesthetist Training Course 02: Control and Administration of Medicines Course 03: Observation Skills for Carers **Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Course 01: Anaesthetist Training Module 01: An Introduction to Clinical Anaesthesia Module 02: Pain Management Module 03: Essential Equipment Module 04: Regional Anaesthesia Module 05: Consolidating Basic Clinical Practice Module 06: Pharmacology for Anaesthesia Module 07: Neuroanaesthesia Module 08: Cardiac Anaesthesia Module 09: Thoracic Anaesthesia Module 10: Obstetrics Anaesthesia Module 11: Vascular Anaesthesia Module 12: Ophthalmic Anaesthesia Module 13: Paediatric and Geriatric Anaesthesia Module 14: Career of an Overseas Anaesthetist Course 02: Control and Administration of Medicines Module 01: Medicine Management Fundamentals Module 02: Importance of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines to Use Module 06: Palliative Care Module 07: The Four Principles of Medicine Optimisation Module 08: Managing Medication in Residential Aged Care Facilities (RACFs) Module 09: Law and Legislation Course 03: Observation Skills for Carers Module 01: Introduction to Observation Skill Module 02: Child Observation Module 03: Child Observation Plan and Documentation Module 04: Observational Methods and Studies Module 05: Social Policy and Social Work Observation Module 06: Basic Health Observation Module 07: Clinical Management Observation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Anaesthetist Training - CPD Accredited 3 Courses Bundle course. For each test, the pass mark will be set to 60%. CPD 30 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Anaesthetist Training - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Anaesthetist Training - CPD Accredited 3 Courses Bundle training.

Security Guard Training - CPD Accredited Career Bundle Step into the world of private security with confidence through our Security Guard Training - CPD Accredited Career Bundle. This course has been designed for individuals looking to build a solid foundation in security services, offering essential knowledge on everything from legal responsibilities to incident management. Whether you're completely new or looking to refresh your understanding, this bundle is packed with engaging content that simplifies complex subjects and helps you feel prepared for every situation a modern security guard may face. Built with flexibility in mind, this online course allows you to study at your own pace from anywhere, anytime—no need to step foot in a classroom. You’ll gain vital theoretical understanding tailored to today’s security environments, with modules that cover conflict resolution, patrol techniques, emergency procedures, and more. If you're aiming for a professional edge in the private security sector, this course is your reliable starting point. Key Features of this Bundle CPD Accredited Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases This Security Guard course ensures that all information provided is current and up-to-date, recognising the evolving nature of security in modern times compared to the past. The scope of security guards has expanded, and the standards have been elevated, necessitating the need for security guards to stay abreast of the latest policies and practices. In addition, the Security Guard course covers the expectations and guidelines set by specific organisations and companies, enabling learners to align with and adhere to these trending policies. Security Guard Training Bundle Course 01: Security Guard Course 02: Working Within the Private Security Industry Course 03: Fire Marshal Level 3 Course 04: Emergency First Aid At Work Course 05: Health and Safety Course 06: Security Management Diploma Accreditation These bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Security Guard Training course is for anyone looking to kickstart a career in this field, including the following professions: Security Guard Security Officer Door Supervisor Security Manager Risk Manager Requirements No prior degree or experience is required to enrol in this course. Career path This Security Guard Course will help you to explore avariety of career paths in the related industry, including: Security Guard Security Manager Close Protection Officer Event Security Officer Retail Security Officer Mobile Patrol Officer Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Equality, Diversity & Inclusion (EDI) Mini Bundle isn’t just good for your CV—it’s critical. Today’s workplaces are built around compliance, compassion, and communication. This bundle ensures you’re fluent in all three. From Equality and Diversity and Employment Law, to handling Difficult Workplace Conversations, supporting Learning Disabilities, and embracing Mindfulness, you’ll be fully prepared for roles where inclusion isn’t optional—it’s a priority. Hiring trends don’t lie. The demand for professionals who understand Equality and Diversity and Employment Law has never been higher. Don’t fall behind—enrol today and put these high-value skills front and centre on your job applications. Description Companies are investing more than ever in workplace wellbeing and inclusive practices. That means candidates trained in Equality and Diversity, Learning Disabilities, and Mindfulness are moving to the top of the hiring pile. Add in legally critical topics like Employment Law and conflict-resolution skills from Difficult Workplace Conversations, and you’re no longer a generic applicant—you’re essential. The Equality, Diversity & Inclusion (EDI) Mini Bundle is ideal for careers in HR, education, social care, management, and customer-facing services. Your ability to confidently navigate Difficult Workplace Conversations and demonstrate awareness of Learning Disabilities shows leadership, empathy, and professional responsibility. If you don’t step up, someone else will. Equality and Diversity, Mindfulness, Employment Law, and Learning Disabilities are what modern workplaces demand—and they’re what you’ll be equipped with. FAQ Is this bundle job-ready? Yes—Equality and Diversity, Employment Law, and Learning Disabilities are hot skills in every HR and leadership role. What sectors need this training? Education, government, healthcare, corporate HR, customer service, and management all value Mindfulness and Difficult Workplace Conversations skills. Is this relevant to entry-level jobs? Absolutely. Understanding Equality and Diversity and Learning Disabilities can differentiate you from other candidates immediately. Will I stand out more to recruiters? Definitely—keywords like Employment Law, Equality and Diversity, and Mindfulness make your CV searchable and relevant. Is it applicable for people management roles? Yes. Leading teams requires training in Difficult Workplace Conversations and Equality and Diversity. Is it flexible and online? Yes—work through Mindfulness, Learning Disabilities, and the rest at your own pace. Does it help in compliance roles? Yes—Employment Law and Equality and Diversity are foundational for regulatory and HR careers. Why act now? Delaying only puts you behind. With skills in Learning Disabilities, Mindfulness, and Employment Law, you're already ahead.

The Equality Mini Bundle is your all-in-one toolkit for modern workplace leadership. Designed for ambitious professionals and rising stars, this bundle aligns you with key trends driving recruitment today. With a strong focus on Equality and Diversity, Team Leader readiness, and conflict resolution through Difficult Workplace Conversations, it prepares you for roles that demand sensitivity, structure, and strategic communication. Get noticed. Employers are hungry for individuals with experience in HR, Report Writing, and Team Leader capabilities. This is your chance to get certified in high-impact areas that recruiters search for again and again. Description Workplace leadership isn’t just about giving direction—it’s about making people feel seen, safe, and understood. The Equality Mini Bundle sets you apart with training in Equality and Diversity, HR, and Difficult Workplace Conversations—exactly the attributes hiring managers want in team supervisors, administrators, and coordinators. Professional communication is a career accelerant. With certified expertise in Report Writing, you’ll be the candidate who delivers clarity when it matters most. Add Team Leader training and your CV speaks volumes—especially in education, public service, social work, hospitality, and corporate settings. The best jobs are going fast. Don’t let someone else with Equality and Diversity and HR qualifications land them first. Make Team Leader, Report Writing, and Difficult Workplace Conversations your competitive edge. FAQ Who is this bundle designed for? Anyone aiming for people-facing roles or leadership positions where Equality and Diversity, Team Leader, and HR skills are vital. Which industries does it support? Education, HR, healthcare, management, public service, and admin roles all benefit from Report Writing and Difficult Workplace Conversations. Do these skills help in promotions? Absolutely. Employers prize candidates who handle Difficult Workplace Conversations and understand Equality and Diversity. Is it useful for HR careers? Yes—HR, Report Writing, and Equality and Diversity are foundational HR competencies. Will this improve my CV? Yes—employers scan for Team Leader, HR, and Equality and Diversity skills frequently. Can I complete it flexibly? Yes. Access all content—Report Writing, Team Leader, and more—at your pace. Is this useful in office-based roles? Definitely. Report Writing, HR, and Difficult Workplace Conversations are critical to organisational effectiveness. Why enrol now? Delays cost opportunities. Recruiters are actively looking for professionals with Team Leader, HR, and Equality and Diversity credentials.

Overview HR professionals are in HIGH DEMAND! Businesses across the UK are actively seeking skilled individuals to manage recruitment, employee relations, and organizational development. With the increasing need for effective HR management, this is the perfect time to gain the expertise and step into a role that plays a crucial part in every organization. Throughout this comprehensive HR Management course, you’ll explore essential topics such as recruitment strategies, performance management, employee engagement, conflict resolution and workplace compliance. After successful completion of this course you can acquire the required skills in this sector. This HR Management Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. So enroll in this course today to fast-track your career ladder. Description Course Curriculum 1 sections • 10 lectures • 03:10:00 total length •Module 01: Introduction to Human Resource(HR) •Module 02: Employee Recruitment and Selection Procedure •Module 03: Employee Training and Development Process •Module 04: Performance Appraisal Management •Module 05: Employee Relations •Module 06: Motivation and Counselling •Module 07: Ensuring Health and safety at the Workplace •Module 08: Employee Termination •Module 09: Employer Record and Statistics •Module 10: Essential UK Employment Law Who is This course for? Who is this course for? This course is ideal for anyone interested in building a career in HR management or enhancing their knowledge in the field. Whether you're a beginner, an aspiring HR professional, or a business owner seeking to improve your people management skills, this course is perfect for you. Requirements Our HR Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. Career Path Completing this course will enhance your CV and open opportunities in various HR roles across industries. HR Assistant Recruitment Coordinator HR Officer Talent Acquisition Specialist HR Manager

Change Management Course Overview This Change Management course provides a comprehensive understanding of the principles and practices essential for effectively managing organisational change. Learners will explore how change impacts individuals and organisations, and discover strategies to lead transitions smoothly. The course covers critical areas including communication, stakeholder engagement, and conflict resolution, equipping learners with skills to address resistance and foster a positive environment. By completing this course, participants will gain valuable insights into managing crises, performance, and stress during change initiatives, ensuring they are well-prepared to support sustainable organisational development. Ideal for professionals at all levels, this course enhances leadership capabilities and prepares learners to navigate the complexities of change with confidence and competence. Course Description This course delves into the multifaceted nature of change within organisations, examining its effects on individuals and wider business structures. Learners will study key theories and frameworks underpinning change management, alongside techniques for effective communication and stakeholder engagement. The curriculum emphasises human resource considerations, crisis and conflict management, and attention and performance optimisation during periods of transition. Additionally, the course addresses project management fundamentals, risk assessment, and strategies for managing stress associated with change. Through a structured and informative learning experience, participants will develop the analytical and interpersonal skills needed to lead change initiatives successfully and contribute to organisational resilience. The content is designed to support professional growth and adaptability in evolving work environments, adhering to UK English standards. Change Management Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management (See full curriculum) Who is this course for? Individuals seeking to develop skills in managing organisational change. Professionals aiming to enhance leadership and team management capabilities. Beginners with an interest in organisational development and business management. HR practitioners, project managers, and team leaders involved in change initiatives. Career Path Change Management Consultant Human Resources Manager Project Manager Organisational Development Specialist Business Analyst Crisis and Risk Manager Performance and Productivity Coordinator

Listening Masterclass Course Overview: The "Listening Masterclass" is designed to enhance learners' listening abilities, focusing on effective communication and comprehension. This course delves into the key components of listening, exploring the difference between hearing and listening, as well as the nuances of active and passive listening. It highlights various listening types and offers techniques to improve listening skills. Upon completion, learners will be able to engage in more focused and empathetic conversations, benefiting both their personal and professional relationships. This course is ideal for those who wish to refine their communication abilities, develop stronger listening techniques, and understand the power of listening in various contexts. Course Description: This course provides a deep dive into the fundamentals of listening, including the distinction between hearing and listening, and the differences between active and passive listening. Learners will explore various types of listening, from empathetic to critical listening, and how each plays a role in communication. The course also covers practical strategies for enhancing listening skills, such as mindfulness techniques and the importance of body language. Learners will gain a comprehensive understanding of the benefits of listening, including improved personal interactions, better professional relationships, and enhanced problem-solving capabilities. By the end of the course, participants will be able to apply effective listening strategies in diverse situations, from the workplace to social interactions, resulting in stronger connections and more effective communication. Listening Masterclass Curriculum: Module 01: What are Good Listening Skills? Module 02: Difference between Active and Passive Listening Module 03: Difference between Listening and Hearing Module 04: Ways to Improve Your Listening Skills Module 05: Types of Listening Module 06: Benefits of Good Listening Skills Module 07: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their ability to engage with others effectively. Beginners with an interest in refining their listening abilities. Anyone looking to foster stronger personal and professional relationships. Career Path Customer Service Representative Human Resources Professional Sales and Marketing Specialist Public Relations Officer Educational Instructor or Trainer Mediator or Conflict Resolution Specialist Healthcare Provider (e.g., Nurses, Therapists)

In every competitive industry—whether it’s business, education, healthcare, tech, or nonprofit—conflict is inevitable. The difference between candidates who survive and those who thrive is their ability to navigate that conflict with grace and strategy. The Art of Conflict Management Mini Bundle is your ultimate edge. Built to meet modern employer demands, this compact but powerful bundle helps position you as a go-to team player, a strong communicator, and a reliable problem solver across countless roles. The job market isn’t slowing down. Employers are scanning for candidates with tangible value—people who know HR, demonstrate exceptional communication skills, can engage in decisive problem solving, maintain healthy self esteem, and understand foundational psychology. This is not a nice-to-have; it’s a must-have. The time to future-proof your hireability is now. Description This isn’t just another bundle—it’s your pathway to getting noticed, hired, and trusted in any team environment. Whether you’re entering HR, moving up in management, or just getting started in a client-facing role, communication skills are your currency. Combine that with the insight of psychology, the agility of problem solving, the grounding of self esteem, and the strategic oversight of HR, and you’re no longer just job-ready—you’re job-smart. Industries ranging from tech startups and government agencies to NGOs and law firms are emphasizing emotional intelligence and effective collaboration more than ever. And that means individuals with strong communication skills, a foundation in psychology, and confidence built on self esteem are in higher demand. Add HR and problem solving into the mix and you become indispensable. Don’t wait until the market is oversaturated with professionals who did prepare. Lock in your career advantage while you still can. FAQ Who is this bundle for? Anyone aiming to break into or level up in roles that require people management, conflict resolution, or high-level collaboration. That includes careers in HR, sales, management, counseling, education, and administration—fields where communication skills, psychology, and problem solving are non-negotiable. Why now? Because hiring managers are already prioritizing candidates with soft skills backed by real-world insight. With HR, psychology, communication skills, self esteem, and problem solving all built into one streamlined learning track, this bundle gives you the edge while others are still updating their resumes. How is this bundle different? It’s targeted. It’s curated. And it’s created with the modern workforce in mind. Every skill—from communication skills to self esteem—has a job-driven reason for being here. We didn’t just throw courses together. We built a toolset for hireability.