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40 Conflict Management courses in Ashtead

Enhancing Performance with Productive Conflict: In-House Training

By IIL Europe Ltd

Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response

Enhancing Performance with Productive Conflict: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495

Workplace Mediation & Conflict Resolution (£695 total for this 1-day course for a group of up to 12 people)

By Buon Consultancy

Mediation and Conflict Course

Workplace Mediation & Conflict Resolution (£695 total for this 1-day course for a group of up to 12 people)
Delivered In-Person in Edinburgh or UK WideFlexible Dates
£695

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)

By Buon Consultancy

Emotional Intelligence Training

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)
Delivered In-Person in Edinburgh or UK WideFlexible Dates
£1,450

Turning conflict into collaboration

By Underscore Group

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

Turning conflict into collaboration
Delivered in Horsham or OnlineFlexible Dates
Price on Enquiry

Internal Workplace Mediation Skills Course (5 days)

By Buon Consultancy

Workplace Mediation

Internal Workplace Mediation Skills Course (5 days)
Delivered in Edinburgh or UK Wide or OnlineFlexible Dates
Price on Enquiry

Fundamentals of UK Contract Law

5.0(6)

By Supply Chain Academy

This short course will aid contracting, procurement and sales professionals in understanding the essential principles of terms and conditions that are the vital components of any contract.

Fundamentals of UK Contract Law
Delivered in Upminster or UK Wide or OnlineFlexible Dates
Price on Enquiry

Leadership Skills

5.0(3)

By Magpie Training

This Leadership Skills Training Course covers all essential techniques of effective communication, building strong teams, leading with influence and all other necessary leadership skills to become a successful leader in your chosen profession or work setting

Leadership Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£25

Holding Difficult Conversations

4.9(9)

By Sterling Training

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: Changing your mindset Unconscious bias Emotional Intelligence Planning (not scripting) Monologue vs dialogue Questioning skills Listening skills Solution- finding

Holding Difficult Conversations
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Boardroom Conflicts! - Causes and Cures

By Ralph Ward

Pushy boardroom bullies... battling agendas... conflicts of interest. Here are the most common drivers of trouble in the boardroom, and tools for making things right.

Boardroom Conflicts! - Causes and Cures
Delivered in Riverdale or UK Wide or OnlineFlexible Dates
Price on Enquiry

Educators matching "Conflict Management"

Show all 12
EMG Associates UK Limited

emg associates uk limited

London

Legal Training We provide post qualification CPD training for the legal profession. We are authorised by the Solicitors Regulation Authority to provide courses for the purpose of  Continuing Professional Development (CPD) courses. We are also authorised by The Dubai Government Legal Affairs Department for Continuing Legal Professional Development (CLPD) programmes.          Our wide range of courses truly attract an international client-base thus ensuring we are a global business solutions corporate training provider. We have a reputation for delivering high quality training. Our acclaimed teaching strategy is based on personalised learning, where we aim to develop the competence and confidence of every delegate by actively engaging them in the seminars.      Legal Consultancy EMG Associates (UK) Limited is an innovative legal consultancy company with an international corporate client base across a number of industry sectors. Our consultancy division concentrates on providing legal solutions for today's business environment. Our goal is to provide simplicity and convenience to our clients always focusing on practical, business-focused solutions.  Services and Locations Today we are actively operating and offering our training programmes in The UAE (Dubai, Abu Dhabi) , Oman (Muscat) as well as other Middle East and GCC countries. Our substantive legal courses and Legal English training programme (TOLES - Test Of Legal English) can also be provided as in-house programmes.    Our divisions work closely together to deliver high quality legal products and services.

Mangates

mangates

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Amanda pearson

amanda pearson

Weybridge

Why Solutions? Solutions Training & Advisory Ltd has been providing sector bespoke accredited health and safety training solutions to organisations UK-wide since 1994. Our Success: Emergency services train the trainer outcome - Five months after delivering our Moving People (moving and handling) train the trainer programme to Kent Fire and Rescue Services they reported: * Musculoskeletal injuries have reduced from 59 to 27 – 54% decrease * Manual Handling injuries have reduced from 14 to 8 - 43% decrease * Patient Handling injuries have reduced from 18 to 2 - 89% decrease eLearning/online/blended learning solution - We saved a customer in the Ambulance sector £350,000 in one year by implementing e-learning as part of their training strategy. Manufacturing & Logistics - Our conflict resolution training successfully reduced absenteeism for a rail network customer by 84% over a year. Health & Social Care - By implementing our care sector-specific moving and handling training programme we reduced our customer's level of absenteeism and reported manual handling incidents by 38% in one year Special Education – We have developed bespoke training solutions for this sector and have on average saved schools around £700 a day in training costs. Our team and history: A successful business, established in 1994 by Paul Meek a former Operations Director of an ambulance service. Throughout Paul's career, he was exposed daily to the consequences of poorly managed risks, and this is what spurred Paul to establish Solutions Training, he wanted to bridge the visible but avoidable gaps in risk management and in particular health & safety education and the development of the equipment used to aid safer transportation of people. Our team are all members of the “National Back Exchange” and have been contributors to various working groups on developing good practice since 1995, including research into “what constitutes effective moving and handling training” performed by the Ergonomics Department at Loughborough University and in partnership developed topic-related awards at Levels 1, 2, 3, and 4 which are on the regulated qualifications framework. We have successfully designed a wide range of training programmes to assist organisations with managing risk effectively.    Paul and his team's continued vision of improvement to managing risk by developing people and his operational experience has helped many companies and individuals improve their knowledge and technical skills, which has proven to reduce risk in the workplace. Being at the forefront of its specialist subjects we have designed and manufactured specialist manual handling equipment to aid moving and handling tasks, including our unique bariatric carry sheet used by ambulance trusts UK Wide, click here to view our website - https://movingandhandling.equipment/ [https://movingandhandling.equipment/]  Our Sector Experience: Our solutions range from sector-specific train the trainer and trainer update/refresher programmes, video conferencing practical skills training, accessing our unique online/e-learning courses, tutor-led group-based classroom training, or through “blended learning”, a mix of both online and face-to-face training. We can deliver training at our customer's site, a mutually agreed venue, or your staff can attend one of our nationwide open courses which are attended by like-minded industry professionals. We deliver health & safety training solutions to all industry sectors however, we are renowned to be the preferred training partner, offering bespoke solutions to the below key sectors: * Most ambulance trusts UK-wide * The fire services * The health & social care sector * Special education (SEN schools) * Transport sector Our longevity has provided us with multiple case studies within these sectors, all of which demonstrate how our solutions and training interventions have reduced injury and absenteeism linked to work-based conflict/violence and musculoskeletal injuries. Click on the your sector above to view the full scope of the training solutions we offer that are bespoke to your sector. Our Training Solutions: We offer educationally accredited training qualifications ranging from Level 1, 2, 3, and 4 awards, including Moving & Handling, Conflict Resolution, Fire Warden, and First Aid, all of which are on the QNUK-regulated qualifications framework. Our most popular training topics include (but not limited to): * Moving & Handling (manual, people, and patient handling, moving people, moving patients, lifting/transferring of pupils) * Conflict Resolution & Preventing Violence Training (breakaway/disengagement/holding skills & techniques) * First Aid (resuscitation, basic life support, etc) * Fire Warden * Falls Training * Stroke Training (ASLS -Advanced Stroke Life Support) * Terrorism Training (run hide and tell) * Infection Control We are proud to boast that our online courses for Conflict Resolution, Moving & Handling, and Advanced Stroke Life Support have been consistently rated as being ‘extremely effective’ and praised for being the most bespoke e-learning courses in the sectors they have been developed for. Each course has been designed with educational rigor by world-class instructional designers.