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707 Conflict Management courses in Cardiff delivered Online

Girls on Board

By Girls On Board

Empower girls in school to resolve their friendship problems for themselves.

Girls on Board
Delivered Online On Demand
£240

Business Administration and Management

4.3(43)

By John Academy

The administration department in business organisations bears a lot of responsibilities. That is why only skilled professionals are hired in this sector. If you want to pursue a career in business administration, the Diploma in Business Administration and Management Course will be the best training ground for you. It will introduce you to the vital aspects of business administration and give you the skills to cope with the workload. The Diploma in Business Administration and Management Course will provide you with a theoretical and practical understanding of business administration. You will develop the knowledge and ability required for operations management, project management and process management. The informative modules will educate you on the techniques of business analysis and strategic analysis. In addition, you will receive training on customer care and build the skills to provide excellent customer service. This beneficial course also aims to assist you in improving your organisational skills, negotiation skills and ability to resolve conflicts. After you successfully complete this Diploma in Business Administration and Management Course, you will receive a certificate. This certificate will add significant value to your resume and help you get your dream job. Join now and boost your career. Learning Outcomes  Learn the fundamentals of operations management Develop the essential knowledge and skills for business analysis and strategic analysis Understand the core principles of project management Build adequate skills to provide quality customer service Gain deep insights into the fundamentals of process management Grasp the strategies of conflict resolution Improve your organisation, negotiation and time management skills Who is the Course for? Interested in Business Administration and Management Professionals working in the business industry People who are interested in learning about all Managing Payroll and its functions Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Diploma in Business Administration and Management Course will be beneficial for careers like: Account Manager Businessmen Business Development Specialist Communication Department Head Executive Producers Financial Manager/Staff Group Account Director Human Resources Manager Marketing Manager Public Relations Officer Social Media Specialist Strategist Business Administration and Management - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Administration and Management - Old Version Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Business Administration and Management
Delivered Online On Demand27 hours
£25

Turning conflict into collaboration

By Underscore Group

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

Turning conflict into collaboration
Delivered in Horsham or OnlineFlexible Dates
Price on Enquiry

Practical Personal Development Course

4.3(43)

By John Academy

This personal development course helps the individual to overcome difficult situations and go on to succeed in their chosen career path or business endeavour. Achievement comes when one is prepared for it, and this course is intended to set you up for it. Without being prepared, achievement won't approach you, event even if it does, it will overpower you, and you may wind up abusing it. Description: This course will help you settle on witting choices in your self-awareness travel and boldly development. This implies bearing the development to take a hundred percent duty regarding your health, your occupation, your financial assets, your connections, your feelings, your propensities, and your otherworldly thoughts. It calls for having a deep look at yourself, intentionally picking what kind of individual you truly are within, and after that getting your outside reality to be consistent with your inside being. The objective is to help you accomplish outstanding effectiveness while maintaining internal adjust, where your ideas, emotions, activities, and attitudes are all working on the whole to create the life you truly need. This self-development course will fill in as an awesome begin if you're beginning off in self-awareness. They'll put you on the right track to be responsible for any circumstance, achieve objectives and improve as a person. Who is the course for? Entrepreneurs Professionals Small Business Owners Students Employees Employers Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Personal development coaches can specialize in: Career and educational development Creativity enhancement Financial planning Health and fitness Leadership Relationship counselling Spiritual growth Therapeutic Coaching. Practical Personal Development Course - Updated Version Module 1: Overcoming Procrastination (I) 00:10:00 Module 2: Overcoming Procrastination (II) 00:09:00 Module 3: Four P's of Goal Setting 00:08:00 Module 4: Improving Motivation 00:10:00 Module 5: Wise Time Management 00:09:00 Module 6: Tips for Completing Tasks 00:08:00 Module 7: Increase Your Productivity 00:08:00 Module 8: 'To Do' List Characteristics 00:08:00 Module 9: Smart Goals 00:09:00 Module 10: Mistakes Will Happen 00:10:00 Module 11: The Problem Solving Method 00:10:00 Module 12: Information Gathering 00:04:00 Module 13: Problem Definition 00:12:00 Module 14: Preparing for Brainstorming 00:11:00 Module 15: Generating Solutions (I) 00:04:00 Module 16: Generating Solutions (II) 00:12:00 Module 17: Analyzing Solutions 00:10:00 Module 18: Selecting a Solution 00:08:00 Module 19: Planning Your Next Steps 00:08:00 Module 20: Recording Lessons Learned 00:08:00 Module 21: What Does Self-Confidence Mean To You? 00:15:00 Module 22: Obstacles to Our Goals 00:07:00 Module 23: Communication Skills 00:11:00 Module 24: The Importance of Goal Setting 00:11:00 Module 25: Feeling the Part 00:09:00 Module 26: Looking the Part 00:07:00 Module 27: Sounding the Part 00:09:00 Module 28: Powerful Presentations 00:07:00 Module 29: Coping Techniques 00:08:00 Module 30: Dealing with Difficult Behavior 00:08:00 Module 31: Time Management 00:36:00 Module 32: Stress Management 00:20:00 Module 33: Communication Skills 00:25:00 Module 34: Negotiation Techniques 00:17:00 Module 35: Conflict Management 00:15:00 Practical Personal Development Course - Old Version Healthy Abundance Mindset 01:00:00 Meditation 01:00:00 Goal Setting 01:00:00 Center Yourself 01:00:00 Get Over Your Fear 01:00:00 Be Grateful 01:00:00 Visualize 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Practical Personal Development Course 00:20:00 Final Exam Final Exam- Practical Personal Development Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Practical Personal Development Course
Delivered Online On Demand14 hours 16 minutes
£11.99

Start Up & Grow Your Own - Business

By Training Tale

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Start Up and Grow Your Own Business course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Start Up and Grow Your Own Business course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a Start Up and Grow Your Own Business, as well as knowledge of the first steps in Start Up and Grow Your Own Business, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Start Up and Grow Your Own Business course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Start Up and Grow Your Own Business Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Start Up and Grow Your Own Business course. Other courses are included with Start Up and Grow Your Own Business Bundle Course Course 01: Start Up and Grow Your Own Business Course 02: Level 7 Diploma in Operations Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 1 Business Management Course 05: Level 3 Business Administration Course 06: Level 5 Diploma in Business Analysis Course 07: Level 7 Diploma in Facilities Management Course Course 08: Minute Taking Course Course 09: Level 5 Diploma in Risk Management Course ***Others Included in this Start Up and Grow Your Own Business Bundle Course Free 9 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Start Up and Grow Your Own Business Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan -------------- ***Level 7 Diploma in Facilities Management Course*** Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law -------------- ***Level 7 Diploma in Operations Management*** Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management -------------- ***Level 2 Diploma in Business Administration*** Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms -------------- ***Level 1 Business Management*** Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises -------------- ***Level 3 Business Administration*** Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management -------------- ***Level 5 Diploma in Business Analysis*** Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage -------------- ***Minute Taking Course*** Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings -------------- ***Level 5 Diploma in Risk Management Course*** Module 01: A Quick Overview of Risk Management Module 02: Risk and its Types Module 03: Others Types of Risks and its Sources Module 04: Risk Management Standards Module 05: Enterprise Risk Management Module 06: Process of the Risk Management Module 07: Risk Assessment Module 08: Risk Analysis Module 09: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk Management Module 12: Project Risk Management Module 13: Legal Risk Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan -------------- Assessment Method After completing each module of the Start Up and Grow Your Own Business, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Start Up and Grow Your Own Business course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Start Up and Grow Your Own Business course is ideal for anyone who wants to start up his own business. Requirements There are no specific requirements for this Start Up and Grow Your Own Business course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Start Up and Grow Your Own Business course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Grow Your Own Business course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

Start Up & Grow Your Own - Business
Delivered Online On Demand3 days
£59

Equality, Diversity & Inclusion (EDI) - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Creating a fair and inclusive environment is essential for any organisation. In the UK, diversity and inclusion are not just buzzwords but essential components of a thriving society. According to a recent report, over 40% of the UK workforce comes from ethnic minority backgrounds. However 21% of employees believe they have been discriminated against in the workplace based on their race or ethnicity. Are you committed to creating an equitable and inclusive environment where everyone can thrive? This course will equip you with the knowledge and skills to navigate the complexities of diversity and build a more positive and productive work environment. This Equality, Diversity & Inclusion (EDI) course provides an in-depth understanding of diversity, stereotypes, and the barriers that hinder inclusion. You will learn effective verbal and non-verbal communication skills to navigate diverse environments. The course also covers proactive strategies for promoting inclusivity, coping with discrimination, and dealing with diversity complaints at individual, managerial, and organisational levels. Learning Outcomes of Equality, Diversity & Inclusion (EDI) Grasp the significance and dimensions of societal diversity. Recognize and address prevalent stereotypes in daily scenarios. Detect and counteract obstacles to fostering inclusive environments. Develop and refine effective verbal communication techniques. Understand and master non-verbal cues for enhanced communication. Cultivate a proactive mindset for positive personal change. Strategize and adapt to discrimination encounters effectively. Address personal diversity-related complaints empathetically. Implement managerial strategies for handling diversity complaints. Establish organizational procedures for addressing diversity complaints. Why Choose Us? Learn Equality, Diversity and Inclusion from anywhere in the world The Equality, Diversity & Inclusion is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality, Diversity & Inclusion course materials The Equality, Diversity & Inclusion comes with 24/7 tutor support Free Gift Courses Are Course 01: Resilience Training Course Course 02: Conflict Management Training Equality, Diversity and Inclusion (EDI) - CPD Certified This Equality, Diversity & Inclusion (EDI) course teaches you diversity and inclusion principles, understanding stereotypes, breaking down barriers, effective communication skills, proactive strategies for inclusivity, coping with discrimination, and handling diversity complaints at individual, managerial, and organisational levels to create a culture of respect and equal opportunities. This not only benefits your colleagues and creates a more harmonious work environment, but can also enhance your career prospects by demonstrating your commitment to diversity and fostering a culture of respect. Course Curriculum Overview for Diversity and Inclusion TrainingModule 01: Understanding Diversity Explores the concept of diversity, its significance in the workplace, and how to appreciate and respect individual differences. It emphasizes the value of diverse perspectives and inclusive practices in creating a positive and productive environment. Module 02: Understanding Stereotypes Discusses common stereotypes, their impact on individuals and groups, and strategies to challenge and overcome them. The module aims to foster awareness and promote a culture of inclusion by breaking down prejudiced views. Module 03: Breaking Down the Barriers Identifies barriers to diversity and inclusion, and provides practical approaches to dismantle these obstacles. It focuses on creating an environment where everyone feels valued and respected. Module 04: Verbal Communication Skills Enhances verbal communication skills to ensure clear, respectful, and inclusive interactions in diverse settings. It covers effective listening, appropriate language use, and fostering open dialogue. Module 05: Non-Verbal Communication Skills Focuses on body language, facial expressions, and gestures in effective and inclusive communication. The module emphasizes understanding and interpreting non-verbal cues to improve interactions. Module 06: Being Proactive Encourages proactive behaviour in promoting diversity and inclusion, including taking initiatives and personal actions. It highlights the importance of leading by example and advocating for inclusive practices. Module 07: Coping with Discrimination Provides strategies for coping with and addressing discrimination in the workplace and other settings. It includes techniques for managing emotional responses and seeking support. Module 08: Dealing with Diversity Complaints as a Person Guidance on how individuals can handle diversity-related complaints, including personal and professional strategies. The module focuses on effective communication and conflict resolution. Module 09: Dealing with Diversity Complaints as a Manager Offers managers tools and techniques for addressing and resolving diversity complaints within their teams. It covers best practices for fair and impartial handling of issues. Module 10: Dealing with Diversity Complaints as an Organization Provides a comprehensive approach for organizations to manage diversity complaints, including policy development, training programs, and creating a culture of accountability and support. Enrol today in this Equality, Diversity and Inclusion (EDI) course and advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Module 01: Understanding Diversity 17:21 1: Introduction Video Preview 01:21 2: Understanding Diversity 16:00 Module 02: Understanding Stereotypes 03:10 3: Understanding Stereotypes 03:10 Module 03: Breaking Down the Barriers 05:51 4: Breaking Down the Barriers 05:51 Module 04: Verbal Communication Skills 08:48 5: Verbal Communication Skills 08:48 Module 05: Non-Verbal Communication Skills 05:04 6: Non-Verbal Communication Skills 05:04 Module 06: Being Proactive 08:33 7: Being Proactive 08:33 Module 07: Coping with Discrimination 10:20 8: Coping with Discrimination 10:20 Module 08: Dealing with Diversity Complaints as a Person 03:47 9: Dealing with Diversity Complaints as a Person 03:47 Module 09: Dealing with Diversity Complaints as a Manager 03:31 10: Dealing with Diversity Complaints as a Manager 03:31 Module 10: Dealing Diversity Complaints as a Organization 07:11 11: Dealing with Diversity Complaints as an Organization 07:11 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Equality, Diversity and Inclusion (EDI) course. This course is ideal for: Diversity and inclusion professionals. Human resources specialists. Managers and team leaders. Educators and trainers. Social workers and counselors. Requirements You will not need any prior background or expertise to enrol in this Equality, Diversity and Inclusion (EDI) course. Career path After completing this Equality, Diversity and Inclusion (EDI) course, you are to start your career or begin the next phase of your career. HR Specialist Diversity Officer Inclusion Consultant Change Manager Team Leader Manager Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certification Accredited by CPDQS Digital certificate - £10 Certification Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Equality, Diversity & Inclusion (EDI) - CPD Certified
Delivered Online On Demand1 hour 18 minutes
£12

Office Administration Complete Course

4.7(160)

By Janets

Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint. Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Office Manager Receptionist Office Administrator Secretary Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Method of Assessment On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management

Office Administration Complete Course
Delivered Online On Demand4 days
£9.99

Dealing With Difficult People - Beginners to Advanced

By Course Cloud

Course Overview The comprehensive Dealing With Difficult People - Beginners to Advanced has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Dealing With Difficult People - Beginners to Advanced today, and learn from the very best the industry has to offer! This best selling Dealing With Difficult People - Beginners to Advanced has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Dealing With Difficult People - Beginners to Advanced is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Dealing With Difficult People - Beginners to Advanced is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Dealing With Difficult People - Beginners to Advanced is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Dealing With Difficult People - Beginners to Advanced, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Dealing With Difficult People - Beginners to Advanced will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Dealing With Difficult People - Beginners to Advanced to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Dealing With Difficult People - Beginners to Advanced
Delivered Online On Demand
£25

Business : Business Starting Up Course

By Training Tale

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Business Starting Up course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a business start-up, as well as knowledge of the first steps in Business Starting Up, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Creating a Business Start-Up Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Other courses are included with Business Starting Up Bundle Course Course 01: Business Starting Up Course 02: Level 2 Certificate in Business Management Course 03: Level 7 Diploma in Operations Management Course 04: Level 2 Diploma in Business Administration Course 05: Level 1 Business Management Course 06: Level 3 Business Administration Course 07: Level 5 Diploma in Business Analysis Course 08: Level 7 Diploma in Facilities Management Course Course 09: Minute Taking Course Course 10: Level 5 Diploma in Risk Management Course Course 11: Level 7 Business Management Course Course 12: Level 7 Diploma in Leadership and Management Course ***Others Included in this Starting Up Bundle Course Free 12 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Business Starting Up Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan --------------------- **Level 2 Certificate in Business Management Course Curriculum Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management --------------------- **Level 7 Diploma in Operations Management Course Curriculum Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management --------------------- **Level 2 Diploma in Business Administration Course Curriculum Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms --------------------- **Level 1 Business Management Course Curriculum Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises --------------------- **Level 3 Business Administration Course Curriculum Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management --------------------- **Level 5 Diploma in Business Analysis Course Curriculum Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage --------------------- **Level 7 Diploma in Facilities Management Course Course Curriculum Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law --------------------- **Minute Taking Course Course Curriculum Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings --------------------- **Level 5 Diploma in Risk Management Course Course Curriculum Module 01: A Quick Overview of Risk Management Module 02: Risk and its Types Module 03: Others Types of Risks and its Sources Module 04: Risk Management Standards Module 05: Enterprise Risk Management Module 06: Process of the Risk Management Module 07: Risk Assessment Module 08: Risk Analysis Module 09: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk Management Module 12: Project Risk Management Module 13: Legal Risk Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan --------------------- **Level 7 Business Management Course --------------------- **Level 7 Diploma in Leadership and Management Course Assessment Method After completing each module of the Business Starting Up, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Starting Up course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Starting Up course is ideal for anyone who wants to start up his own business. Requirements There are no specific requirements for this Starting Up course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Business Starting Up course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Business Starting Up course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

Business : Business Starting Up Course
Delivered Online On Demand29 hours
£60

Project Management Diploma

4.3(43)

By John Academy

Project Management? Set Goals Clearly. Pay Attention. Lead purposefully. Learn how to become the best leader you could ever be with this Project Management Diploma Course! Description: We are offering you a high-quality comprehensive Diploma Course designed to help managers and potential leaders to be equipped with appropriate skills and knowledge of project management such as methodology, tool sets and documentation, project life cycle and other analysis. This course will also help you discover new and innovative sources of revenue through utilising these tools and knowledge. Furthermore, it will help you enhance your management and leadership skills for you to become an effective and efficient leader in your career. You will be equipped with great information on leadership skills as this will help you learn step by step, through the exact process developed to help people put an end to your struggles to become a leader. This course will surely make your management style work for you. Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive in project management. Or anyone who are interested in improving and honing their leadership potential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Project Management Diploma will be useful and would be beneficial for the management occupations especially the following careers: Project Manager Project Supervisor Administrative Services Manager Advertising, Promotions and Marketing Managers Management Directors Medical and Health Managers Natural Sciences Managers And other Top Executives. Project Management Diploma - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Project Management Diploma - Old Version Project Management Basics Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Managing Projects Module One - Getting Started 00:30:00 Module Two - Key Concepts (I) 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Scrum Master Training Introduction 01:00:00 Typical Scrum Timeline 01:00:00 Scrum Roles 01:00:00 Scrum Events 01:00:00 Scrum Artifacts 01:00:00 Summary 00:30:00 Reference Books SWOT Analysis 00:00:00 Gnatt Charts 00:00:00 Mock Exam Mock Exam- Project Management Diploma 00:20:00 Final Exam Final Exam- Project Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Project Management Diploma
Delivered Online On Demand35 hours
£11.99