10937 Confidence courses

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Overview This comprehensive course on Landing Page Design and Conversion Rate Optimisation will deepen your understanding on this topic .After successful completion of this course you can acquire the required skills in this sector. This Landing Page Design and Conversion Rate Optimisation comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Landing Page Design and Conversion Rate Optimisation . It is available to all students, of all academic backgrounds. Requirements Our Landing Page Design and Conversion Rate Optimisation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 48 lectures • 10:47:00 total length •Download all Section One Slides (s1): 00:48:00 •Welcome to this course! Let's lay the groundwork for good landing page design: 00:13:00 •The Myth Of The Perfect Landing Page Conversion Rate: 00:12:00 •Common Business Models and Understanding Your Conversion Actions: 00:19:00 •The AIDA Sales Funnel and The Online Decision Making Process: 00:17:00 •The Awareness Stage of the Funnel: Where It All Begins: 00:18:00 •The Interest Stage of the Funnel Tell Me More: 00:14:00 •The Desire Stage of the Funnel I Want What You Sell: 00:13:00 •The Action Stage of the Funnel I'm Going to Buy What You Sell: 00:09:00 •The Fogg Behavior Model and how it Applies to Good Landing Page Design: 00:20:00 •Making Your Landing Page Design Memorable: 00:14:00 •Download all Section Two Slides (s2): 00:06:00 •The Primacy of Product and The Concept of Usability in Landing Page Design: 00:15:00 •Eschew Obfuscation: Clarity and the Quest for Fewer Question Marks: 00:11:00 •The 5 Second Usability Test in Landing Page Design (and how you can use it now): 00:13:00 •The Art and Science Behind Designing High-Converting Calls To Action (CTA's): 00:19:00 •Readability and Visual Hierarchy Landing Page Design: 00:20:00 •Respecting Web Conventions in Landing Page Design: 00:13:00 •Using Videos, Graphics and Imagery to Increase Landing Page Conversion Rates: 00:20:00 •Information Architecture and Accessibility - Landing Page Design Best Practices: 00:20:00 •Trust, Safety and Credibility (Part 1) Landing Page Design Best Practices: 00:14:00 •Trust, Safety and Credibility (Part 2) Landing Page Design Best Practices: 00:09:00 •Dedicated Landing Page Design Best Practices (Part 1): 00:15:00 •Dedicated Landing Page Design Best Practices (Part 2): 00:12:00 •Download all Section Three Slides (s3): 00:32:00 •Using Scarcity to Improve Conversion Rates on Your Landing Pages: 00:10:00 •Principles of Persuasion - Reciprocal Concessions & Reciprocity in Landing Pages: 00:12:00 •Principles of Persuasion Anchoring and Cognitive Dissonance Theory: 00:19:00 •My Favorite Landing Page Builders and Getting Started With Our Unbounce Page: 00:10:00 •Getting Familiar With the Unbounce Page Builder and Adding Our Header Section: 00:07:00 •Creating a Logo in Photoshop and Using the Unbounce Image Uploader Tool: 00:16:00 •Working With Background Imagery in Landing Pages and Developing Our Hero Section: 00:16:00 •Creating a Form, Action Block, and Finishing the Hero Section in Unbounce: 00:19:00 •Discussing Landing Page Design Changes and Creating our Primary Content Section: 00:16:00 •Finishing Page Content, Adding Icons, Footer and Working With Buttons Unbounce: 00:11:00 •Publishing Your Unbounce Landing Page on Your Custom Domain: 00:04:00 •Adding Custom CSS in Unbounce to Create Professional Drop Shadows: 00:06:00 •Making Your Landing Page Design Work Better With Custom Javascript Snippets: 00:08:00 •Mobile Site Layout in Unbounce Based on Mobile Landing Page Design Guidelines: 00:03:00 •Designing Your Form Confirmation Dialogue in Unbounce and Testing Your Live Form: 00:04:00 •Assigning A/B Testing Variants in Unbounce and Assigning Traffic Weights: 00:12:00 •Integrating Your Unbounce Form Submissions With Your Mailchimp Account: 00:09:00 •Goodbye For Now I Will Miss You Dearly: 00:03:00 •Western Computer Audit Part 1: 00:08:00 •Western Computer Audit Part 2: 00:09:00 •Western Computer Audit Part 3: 00:15:00 •Western Computer Audit Part 4: 00:14:00 •Assignment - Landing Page Design and Conversion Rate Optimisation: 00:00:00

Master the art of authentic Italian cooking with our comprehensive online training course. From perfecting classic sauces like tomato and pesto to crafting homemade pasta and savory meat dishes, immerse yourself in the rich culinary traditions of Italy.

Have you ever wanted to get into the therapy world and help people overcome challenges, build confidence and alleviate stresses so they can go on to live a fulfilled life? But then struggled to find ways that fit your unique circumstances? Maybe you've had a fascination with Hypnosis and wondered how can it help clients move forward positively with their lives. Well with Hypnotherapy all of your questions can be answered. Whether you're looking to add to your current skillset or take a different career direction, MindWorks can help you get there. With over nearly years of providing excellent hypnotherapy training, by experienced practitioners in the field, you have the opportunity to excel and have a fulfilling career or elevate your own personal development.  The MindWorks Practitioners Diploma starts 28th and 29th of September over 9 months. MindWorks emphasises the importance of the practical application of the techniques taught with support and feedback from our tutors throughout.  For more information get in touch to access the course guide or book a one-to-one and we'll be happy to answer any questions you have.  https://www.mindworks-training.com/hypnotherapy-training/

Are you a business owner or managing director, looking forward to improving safety issues at the workplace? Then Workplace Safety Diploma will be beneficial for you and your needs! Providing safety in the workplace is one of the most complicated jobs for any business owner. Through this course, you will learn about the roles and duties of a manager or a business owner towards their employees linked to its safety. Following that, you will also learn about the methods of developing and implementing safety standards and the benefits of applying the health and safety procedures at the workplace in order to create a positive and healthy environment. Furthermore, this course delivers you an understanding of risk management and its process. With the help of this diploma course, you will learn how to maintain safety at the workplace, plan and execute an effective safety policy that will prevent injuries and guard your employees against any kind of accident or unexpected circumstances. Learning Outcomes: What a safety plan will include How to understand and write an Organizational Safety Policy The importance of the Introduction to the Safety Plan How to develop a basic Communications Plan for a specific accident/incident occurrence Ways to decide on training solutions to common accidents/incidents How to understand and explain the importance and structure of Incident Response Plans and Critical Incident Response Plans How to understand Safety Inspections and Safety Audits as methods to identify unsafe conditions and apply corrective action How to use a 6S Inspection Checklist to conduct a 6S Inspection How to brainstorm policies and procedures that you might find in the Appendix of a Safety Plan How to help your organization write, implement, and review a safety plan Devise a Safety Procedure Framework Improvise a flowchart to perform process activities with an accurate depiction Exploit the brainstorming so that you can gather the crucial information for a safety procedure creation Realise a range of procedure types including (Step-by-step, Playscript, The Decision Tree and Decision Tables) Learn how to write and review Step-by-Step safety procedures Impart communication contents for the safety procedures Provide a definition for risk along with risk management Relate the COSO ERM cube as well as ISO 31000 Learn how to establish a risk management context Narrate the 7 R's along with the 4 T's forming the framework of your risk management activities Design and complete a basic risk assessment Device designs to complete a fundamental risk management Fix the the proper response linked to risks as well as form a strategy for those responses Narrate the prime elements for reporting, monitoring, as well as evaluating a risk management program Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Safety Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Safety Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Defining a Safety Culture 00:15:00 Governing Bodies and Resources 00:15:00 Getting Started 00:15:00 Identifying Hazards 00:15:00 Resolving Hazards 00:19:00 Taking Proactive Measures 00:17:00 Identifying Groups at Risk 00:30:00 Writing a Safety Plan 00:15:00 Implementing the Plan 00:15:00 Incident Management 00:30:00 Reviewing the Program 00:15:00 Module : 2 Writing a Safety Plan 00:15:00 Organizational Safety Policy 00:15:00 Introduction to the Safety Plan 00:15:00 Communications Plan 00:15:00 Safety Training 00:15:00 Incident Response Plan (with Critical Incident Response Plan) 00:15:00 Safety and Health Inspections (with 6S) 00:15:00 Safety Audits 00:15:00 Module : 3 Setting the Stage 00:15:00 Safety Procedures Basics 00:15:00 Flowcharting 00:30:00 Gathering Information 00:30:00 Procedure Writing 00:15:00 Honing the Draft Procedure 00:30:00 Some Other Methods 00:15:00 Module : 4 What is a High Reliability Organization? 00:30:00 Key Concepts 00:30:00 The Anticipation Principles 00:30:00 The Containment Principles 00:15:00 Auditing for High Reliability 00:15:00 Test Driving 00:30:00 Module : 5 Understanding Risk 00:30:00 Risk Management Activities 00:05:00 Assessing Risk 00:15:00 Responding to Risks 00:15:00 Resourcing Controls 00:05:00 Reaction Planning 00:15:00 Reporting and Monitoring 00:15:00 Reviewing and Evaluating the Framework 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the Sell Stock Footage & Photography from ZERO to PASSIVE INCOME today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Sell Stock Footage & Photography from ZERO to PASSIVE INCOME course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Sell Stock Footage & Photography from ZERO to PASSIVE INCOME course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Sell Stock Footage & Photography from ZERO to PASSIVE INCOME course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Welcome & How it All Works, 00:05:00 Proof of Success: How much a file can make 00:03:00 What Differentiates Pros & Beginners 00:04:00 Do Your First Upload Understand Licensing 00:04:00 Meet the (Profitable) Agencies 00:04:00 Become a Contributor 00:02:00 Shoot Something NOW 00:01:00 Upload Your First File 00:01:00 Write Metadata & Submit 00:02:00 Pic a Topic that Sells Mine, Observe & Produce 00:05:00 STUDY CASE: Mine & Observe 00:06:00 Understand Your Customer 00:05:00 Watch The Trends 00:06:00 STUDY CASE: Make The Most Of Your Travelling 00:04:00 ASSIGNMENT: Mine or Capture 00:01:00 STUDY CASE- The Bestsellers of 2018 00:12:00 Shoot & Release Understand Technical Requirements 00:06:00 STUDY CASE: Creative Shot Ideas 00:03:00 Get a Release Signed 00:03:00 Get a Digital Signature 00:04:00 Understand Commercial & Editorial 00:04:00 Find Models for Stock Footage & Photography 00:08:00 Editing Edit Your Photos & Illustrations 00:04:00 Edit Your Footage 00:03:00 Export With Confidence 00:04:00 Upload & Submit Upload Your Photos 00:07:00 Upload Your Video Files 00:03:00 Write Professional Metadata (Keywords & Description) 00:07:00 How To Upload Editorial Content 00:02:00 Speed Up & Grow Your Income Speed up your Stock Photography Workflow 00:05:00 Speed up your Stock Footage Workflowaa 00:04:00 Write keywords quickly & efficiently 00:08:00 Diversify earnings with Multi-uploaders - Alternative I: StockSubmitter 00:08:00 Diversify earnings with Multi-uploaders - Alternative II: Xpiks 00:12:00 CSV Spreadsheets: Organize and Upload Metadata for Multiple Stock Files 00:11:00 Google Trends & Shutterstock Search 00:06:00 Conclusion Thanks & What's Next 00:01:00 Master The Agencies BlackBox 00:07:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Video Job Interview for Job Seekers today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Video Job Interview for Job Seekers is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Video Job Interview for Job Seekers Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Video Job Interview for Job Seekers, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction Jenn Flaa Bio 00:01:00 Welcome Seeker 00:01:00 Before We Begin 00:01:00 Module 02: Behave Professionally on Video Your Own Goal Seeker 00:01:00 Where Do I Look 00:02:00 How to Convey Confidence 00:02:00 How to Convey Power 00:02:00 What to Wear - Ladies 00:02:00 What to Wear - Men 00:01:00 Do Men Wear Makeup? 00:02:00 Do Men Wear Makeup? 00:02:00 Your Hair on Video 00:01:00 What's Behind You 00:01:00 Module 03: During the Interview Why Video Interviews Are Popular 00:01:00 When to Schedule the Interview 00:01:00 What to Expect 00:02:00 Distractions 00:02:00 Pulling Focus Away from You 00:01:00 How in Person & Video Interviews Differ 00:03:00 How to Start & End Your Video Interview 00:01:00 How Long Should Your Answers Be? 00:01:00 #1 Mistake That Destroys Your Interview 00:02:00 Module 04: Handling Video Fear and Nerves Fear of Being Seen & Revealing Yourself 00:01:00 Un-Nerving Yourself 00:02:00 Grounding Meditation 00:09:00 Module 05: Your Setup and Equipment Do I Need to Buy Equipment for This Interview? 00:02:00 Equipment Experiment - Easy, Affordable Setup 00:06:00 Upgraded Camera & Mic 00:04:00 What's On My Desk During Video Interviews? 00:01:00 Jenn's Office Setup with Ambient Light for Video Interviews 00:01:00 Jenn's Office Setup with Full Lighting and White Backdrop 00:01:00 Module 06: Your Introduction Video Should I Use a Script? 00:02:00 #1 Way to Bore Your Viewer 00:01:00 Video Check List Animated 00:01:00 Module 07: Bonus Tips Before The Video Interview 00:02:00 After The Video Interview 00:01:00 What If You Have an Accent? 00:01:00 4 Tips 00:02:00 4 Things to Avoid 00:01:00 Preparing for Your Video Interview 00:01:00 Your Eyes Communicate Too 00:04:00 'After' (Training) Interview Example 00:02:00 What if I Have a BAD Interviewer? 00:01:00 Module 08: Wrap Up Jenn's Last Thoughts 00:01:00 Last Labs 00:02:00 The 10% To Remember 00:01:00 Assignment Assignment - Video Job Interview for Job Seekers 00:00:00 Order Your Certificate Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Sales Negotiation Training Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Sales Negotiation Training Course course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Sales Negotiation Training Course course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Sales Negotiation Training Course course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Emergencies can happen anywhere, so it is important to know how to provide basic life support care (BLS) in case of an emergency. And if you see someone suddenly affected by the most serious type of allergic reaction - Anaphylaxis, don't panic! Put this Anaphylaxis and Basic Life Support (CSTF) course in your basket and learn to act quickly according to the emergency. This course will provide an overview of anaphylaxis; its causes, symptoms and treatment. It will then describe how to perform adult and paediatric basic life support. You will also learn the use of an Automated External Defibrillator (AED) and what else is needed when you install an AED. Throughout this course, you will gain strong working knowledge on the basics of reducing the risk of allergic reactions in schools and will know how to prevent Anaphylactic Shock. You will also be able to handle any complications in choking and keep up with recovery position and first aid techniques. So, quickly add this course to your basket and take a step forward to support, care and by taking the right actions required to save a life. Skills You Will Gain from course: Understand the physiology and triggers of anaphylaxis and management. Develop confidence to act quickly when necessary. Be familiar with basic life support; including the safe use of an AED. Provide emergency treatment of anaphylaxis in a child or adult. Understand how to perform BLS in accordance with Normal breathing and circulation. Take care of essential basic life support training resources in an engaging and meaningful way. Reduce the amount of hesitation and fear to check for safety. The course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the Anaphylaxis and Basic Life Support (CSTF) course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose the course with Academy for Health & Fitness Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the coursein your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: What Is Anaphylaxis? UK Allergy Statistics Common Allergies What Are the Most Severe Allergic Reactions in the UK Definition History Causes and Risk Factors The Complications of Anaphylactic Shock Module 02: Treatment Signs and Symptom How Is It Diagnosed? Treatment Module 03: Everyday Management of Anaphylaxis Management of Anaphylaxis How to Prevent Anaphylactic Shock Reducing Risk of Allergic Reactions in Schools Allergen Management in the Workplace Insect stings Module 04: An Introduction to Basic Life Support (BLS) Definition ofBasic Life Support (BLS) What Does BLS Training Enable You to do? The Importance of Learning Basic Life Support (BLS) Normal Breathing and Circulation Normal Breathing in Babies Why does Child BLS necessary? The Chain of Survival Steps to Basic Life Support Module 05: Cardiopulmonary Resuscitation (CPR) Background of CPR Adult CPR Child CPR Module 06: The Role of an Automated External Defibrillator (AED) Background of Cardiac Arrest Automated External Defibrillator (AED) AED for Adult AED for Child Module 07: Choking What is Choking? Choking in Adults Choking in Adults Module 08: Recovery Position and First Aid Techniques Recovery Position First Aid Techniques Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Anaphylaxis and Basic Life Support (CSTF) program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path There is a diverse set of opportunities when it comes to selecting a career in Anaphylaxis and Basic Life Support, such as: Allergic Diseases Specialist Critical Care Specialist Food Allergist/Immunologist Clinical Staff for Vaccine Administration Registered Nurse (RN) Patient Services Representative Lifeguards. Paramedics. Physical therapists. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

***Limited Time Offer*** In recent times, many people have been suffering from Mental Health -related issues and seeking help from experts. Nonetheless, Diploma in Mental Health Social Care can assist you in reducing this prevalent issue. Over the last few decades, increasing public knowledge of such diseases has been a major global healthcare objective. This program includes a wide variety of mental health topics to educate you on this objective. In the United Kingdom, Mental Health Social Care has become significant over time. In addition, everyone is so busy with their work that sometimes they forget to eat, sleep and be social. As a result, many of us are suffering from mental well-being-related problems. It aims to equip you with skills to help yourself and others to cope with stress. Therefore, Diploma in Mental Health Social Care will let you know - the causes, symptoms and treatments of various forms and teach you how to preserve your own mental well-being and even help those around you. This Level 3 Mental Health Social Care Diploma Consist of the following course Course 01: Level 3 Mental Health Social Care Diploma Course 02: Positive Mental Health Awareness Course 03: Health & Social Care Course 04: Psychotherapy and Counselling Level 3 This Mental Health Social Care course begins by showing you how to tell people who exhibit 'normal' behaviour apart from those suffering mental distress. In addition, you will learn how to identify a range of neurotic and psychotic behavioural tendencies. Our Mental Health Social Care expert will teach you how to identify the signs of suicidal thoughts and offer preventative measures that could save a life. Moreover, you will be able to learn about Eating and Sleeping Disorders, Mood Disorders, Personality Disorders and many more. This Mental Health Social Care program can help you reach your goals and prepare for a rewarding career. So, enrol in Diploma in Mental Health Social Care - be an expert by mastering the essential skills in no time. What new skills you'll have after taking this Mental Health Social Care Course: Understanding what mental illness is and how to combat stigma A rudimentary understanding of some of the most frequent mental well-being issues An overview of how to look after your own Mental Health Social Care and well-being. Confidence in assisting someone who is distressed or may be suffering from a mental well-being problem. Learn more about the supporting framework for mental well-being care delivery Know how to help someone who lacks capacity and how to look out for their best interests So enrol now in this Mental Health Social Care Course to advance your career! Progression of the Mental Health Social Care Course: After completing this Mental Health Social Care course you can also enrol in- nvq level 3 mental health mental health social care level 3 diploma course rqf mental health awareness NVQ Level 3 Mental Health Level 1 Award in Mental Health Awareness (RQF) Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) Here is the curriculum breakdown of the Mental Health Social Care course: Introduction Childhood and Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating & Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes to Mental Illness Legislation and Services Workplace Mental Health Social Care Introduction to Health and Social Care Important Principles and Policies in Health and Social Care Work Standards of Practice and Ethical Aspects of Health Care Part - 1 Standards of Practice and Ethical Aspects of Health Care Part - 2 Role as A Caregiver and Healthcare Professional Public Health Care and Ethics Care Planning Policy in the UK Maintaining Medical Records Medical Terminology Understanding Epidemiology The Diabetes Challenge Resuscitation (CPR) Assessing Dementia Controlling Infection Learning Difficulties Related to Autism Understanding Measures of Disease Frequency Aim of First Aid and the First Steps Personal Hygiene Introduction to Mental Health Care Childhood and Adolescent Psychiatric Disorders Stress and Anxiety Disorders Engaging and Assessing the Patients Interviewing Techniques Adapting Communication to a Patient's Ability to Understand Health Care and Safety Responsibilities ADHD in Young and Adults Safeguarding Children, Young People and Their Families Managing Finance in Health and Social Care Assessment Process of Mental Health Social Care Level 3 Diploma Once you have completed all the modules in the Mental Health Social Care course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mental Health Social Care Course is for you, if you are: Anyone who works in the health care sector NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Mental Health Social Care No explicit requirements exist to enrol in a Mental Health Social Care course. Career path Mental Health Social Care Mental Health Support Worker Mental Health Social Care Manager Care Manager Counselor Designated Mental Support Lead Wellbeing Practitioner Mental Health Social Care Manager Care Assistant Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.