10901 Confidence courses

Are you ready to Hop on a journey into the future of gardening? Picture this: a lush, vibrant oasis flourishing within the confines of your own home or greenhouse. Dive deep into the realm of hydroponics, where soil is but a memory and plants thrive in nutrient-rich waters. Our comprehensive course opens the gates to this fascinating world, guiding you through each stage with expert knowledge and hands-on techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the heart of hydroponic culture, discovering the intricate systems that sustain plant life without the need for traditional soil. From understanding plant nutrition to mastering the art of equipment selection, each module equips you with essential skills to nurture your botanical wonders. Dive into the realm of rooting media, seedling care, and plant maintenance, ensuring your green companions reach their full potential. Encounter and overcome nutritional challenges with confidence, learning to troubleshoot and adapt as you cultivate your own green paradise. And with a special focus on greenhouse growing, you'll unlock the secrets to creating thriving ecosystems in controlled environments, harnessing the power of nature to transform your surroundings into a haven of abundance. Course Curriculum Module 01: Introduction to Hydroponics Module 02: Systems of hydroponic culture Module 03: Plant Nutrition Module 04: Equipment Module 05: Rooting media Module 06: Seedling and Plant Maintenance Module 07: Nutritional Problems and Solutions in Plant Module 08: Growing in Greenhouses Learning Outcomes: Understand fundamentals of hydroponic gardening for efficient plant cultivation. Identify various hydroponic systems and their suitability for different plants. Analyze plant nutrition requirements and implement appropriate feeding schedules. Select and utilize equipment necessary for successful hydroponic gardening operations. Explore different rooting media options and their impact on plant growth. Demonstrate proficiency in greenhouse hydroponic cultivation techniques for optimal yields. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hydroponics Gardening Course 2:52:49 1: Module 01: Introduction to Hydroponics 09:55 2: Module 02: Systems of hydroponic culture 17:13 3: Module 03: Plant Nutrition 18:43 4: Module 04: Equipment 37:30 5: Module 05: Rooting media 09:26 6: Module 06: Seedling and Plant Maintenance 19:24 7: Module 07: Nutritional Problems and Solutions in Plant 32:59 8: Module 08: Growing in Greenhouses 26:39 9: CPD Certificate - Free 01:00 Who is this course for? Beginners interested in innovative gardening techniques. Horticulture enthusiasts seeking advanced cultivation methods. Farmers aiming to enhance crop productivity and sustainability. Urban dwellers keen on indoor gardening solutions. Students pursuing agricultural or botanical studies. Career path Hydroponic Farm Manager Greenhouse Technician Agricultural Research Assistant Urban Agriculture Consultant Hydroponic Equipment Sales Representative Botanical Garden Curator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Navigating the complex landscape of grief in the workplace is a challenge no manager should face unprepared. Our comprehensive course empowers you with the knowledge and tools needed to sensitively support grieving employees, fostering a compassionate and productive work environment. Learn to recognise the signs of grief, understand the grieving process, and integrate empathetic management practices seamlessly into your organisation. By gaining a deeper insight into the emotional and psychological impacts of bereavement, you can offer meaningful support that promotes healing and resilience. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Equip yourself with the expertise to handle bereavement with grace and confidence. Discover the critical role managers play in aiding employees' return to work and understand the legal aspects of bereavement in the UK. Our detailed guidance on developing and implementing an effective bereavement policy will ensure your organisation stands as a pillar of support during difficult times. Join us and transform your approach to employee wellbeing, cultivating a workplace culture that values compassion and understanding. Course Curriculum Module 01: Grief And Bereavement Module 02: Recognising And Acknowledging Grief Module 03: Understanding The Grieving Process Module 04: Bereavement In An Organisation Module 05: The Manager - Understanding The Role Module 06: Bereaved Employees - Returning To The Work Module 07: Impacts Of Grief And One's Mental Health Module 08: Legal Rights - Bereavement In UK Module 09: Bereavement Policy - A Guide For Employers Learning Outcomes: Understand the nuances of grief and bereavement in the workplace context. Recognise and acknowledge signs of grief in employees. Comprehend the stages and process of grieving. Implement supportive practices for bereaved employees returning to work. Navigate the mental health impacts of grief on employees. Apply legal knowledge regarding bereavement rights in the UK. CPD 10 CPD hours / points Accredited by CPD Quality Standards A Manager's Guide in Supporting a Grieving Employee 2:07:39 1: Module 01: Grief And Bereavement 11:53 2: Module 02: Recognising And Acknowledging Grief 04:24 3: Module 03: Understanding The Grieving Process 10:58 4: Module 04: Bereavement In An Organisation 14:17 5: Module 05: The Manager - Understanding The Role 13:22 6: Module 06: Bereaved Employees - Returning To The Work 20:12 7: Module 07: Impacts Of Grief And One's Mental Health 18:22 8: Module 08: Legal Rights - Bereavement In UK 13:54 9: Module 09: Bereavement Policy - A Guide For Employers 13:17 10: CPD Certificate - Free 07:00 Who is this course for? Managers dealing with grieving employees. HR professionals supporting bereavement. Team leaders fostering a supportive workplace. Business owners managing employee welfare. Supervisors ensuring compliance with bereavement policies. Career path Human Resources Manager Employee Assistance Programme Coordinator Workplace Wellness Consultant Occupational Health Advisor Corporate Trainer Organisational Development Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you considering homeschooling for your child but feel overwhelmed by the process? Our "Introduction to Homeschooling" course is designed to guide you through every step of the journey. Whether you're a prospective homeschooling parent or simply curious about the practice, this comprehensive course will provide you with the knowledge and confidence you need. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This "Introduction to Homeschooling" course provides a comprehensive guide for anyone interested in home education. Learners will start by understanding what homeschooling is and its legal requirements. The course will explore both the benefits and drawbacks of educating children at home, helping parents make informed decisions. It offers practical advice for parents considering homeschooling, ensuring they are well-prepared. Learners will discover various homeschooling methods, gaining insight into different approaches to tailor education to their child's needs. The course also covers how to assess a child's progress effectively. Lastly, it addresses common challenges faced in homeschooling and provides solutions to overcome them. Overall, this course equips parents with the knowledge and tools to successfully homeschool their children. Course Curriculum Module 01: Introduction to Home Education Module 02: Formal Requirements for Homeschooling Module 03: Advantages and Disadvantages of Home Education Module 04: Advice for Prospective Homeschooler's Parents Module 05: Methods of Homeschooling (Part - A) Module 06: Methods of Homeschooling (Part - B) Module 07: Methods of Homeschooling (Part - C) Module 08: Assessment of Home Education Module 09: Challenges of Home Education Learning Outcomes: Understand the basics of home education and its history. Identify formal homeschooling requirements and legal obligations. Evaluate the pros and cons of home education. Gain insights for parents considering homeschooling. Explore various homeschooling methods and approaches. Learn effective assessment strategies for home education. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Homeschooling 2:12:09 1: Module 01: Introduction to Home Education 10:33 2: Module 02: Formal Requirements for Homeschooling 19:39 3: Module 03: Advantages and Disadvantages of Home Education 13:39 4: Module 04: Advice for Prospective Homeschooler's Parents 14:59 5: Module 05: Methods of Homeschooling (Part - A) 19:22 6: Module 06: Methods of Homeschooling (Part - B) 17:42 7: Module 07: Methods of Homeschooling (Part - C) 10:09 8: Module 08: Assessment of Home Education 16:18 9: Module 09: Challenges of Home Education 08:48 10: CPD Certificate - Free 01:00 Who is this course for? Parents considering homeschooling their children. Educators exploring home education methodologies. Guardians seeking alternative education options. Homeschooling advocates and support group members. Policy makers interested in home education trends. Career path Homeschool Consultant Curriculum Developer Educational Assessor Private Tutor Education Policy Advisor Home Education Support Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take your career to the next level? The Diploma in Media and Public Relations is designed to equip you with the skills, knowledge, and confidence to excel in the dynamic world of media and public relations. Whether you're a seasoned professional looking to enhance your expertise or a newcomer eager to break into the field, our comprehensive course will provide you with the tools you need to succeed. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This Diploma in Media and Public Relations course equips learners with essential skills for effective communication and networking. Students will learn how to build and maintain professional relationships, write clearly and persuasively, and make a strong impression during meetings. The course covers goal setting, essential for personal and professional development. Learners will gain insights into managing media relations and handling crisis communication effectively. Additionally, the curriculum includes entrepreneurship fundamentals, helping students understand business dynamics. They will also explore strategies for effective internal communication within organizations. Finally, the course offers guidance on professional appearance, ensuring that learners know how to dress for success in various professional settings. Overall, this diploma provides a comprehensive foundation for a career in media and public relations. Course Curriculum Module 01: Networking for Success (I) Module 02: Writing Module 03: The Meet and Greet Module 04: Setting Goals Module 05: Networking for Success (II) Module 06: Media Relations Module 07: Issues and Crisis Communication Planning Module 08: Entrepreneurship Module 09: Employee Communications Module 10: Dressing for Success Learning Outcomes Master essential networking techniques for professional success. Develop compelling writing skills for various media platforms. Perfect the art of professional meet-and-greet interactions. Set and achieve strategic communication goals effectively. Build strong media relations and manage press interactions. Plan and execute crisis communication strategies proficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Media and Public Relations 1:06:01 1: Module 01: Networking for Success (I) 04:24 2: Module 02: Writing 08:43 3: Module 03: The Meet and Greet 06:53 4: Module 04: Setting Goals 06:15 5: Module 05: Networking for Success (II) 05:35 6: Module 06: Media Relations 06:08 7: Module 07: Issues and Crisis Communication Planning 08:10 8: Module 08: Entrepreneurship 05:06 9: Module 09: Employee Communications 09:05 10: Module 10: Dressing for Success 04:42 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring media and PR professionals. Entrepreneurs seeking effective communication strategies. Employees in corporate communication roles. Individuals aiming to enhance networking skills. Professionals managing crisis communication plans. Career path Public Relations Officer Media Relations Specialist Corporate Communications Manager Crisis Communication Consultant Employee Communications Coordinator Networking and Events Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the door to a rewarding and fulfilling future with our comprehensive course designed to transform your passion for childcare into a meaningful career. This course provides you with the knowledge and expertise needed to excel in a home-based childcare setting. You'll explore everything from initial steps and registration requirements to advanced skills that set you apart as a trusted carer. Dive deep into the core aspects of child development, ensuring you can nurture and guide children through their crucial early years with confidence and care. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Safety, health, and happiness are the cornerstones of any child's upbringing. Our carefully curated modules ensure you're equipped with the latest insights on safeguarding children, promoting their well-being, and adhering to essential laws and regulations. Learn how to create a safe and nurturing environment, prepare healthy meals, and support children with special needs. Each module is designed to build your capabilities, ensuring you can provide the highest standard of care and support. Join us on this transformative journey and become a beacon of trust and excellence in home-based childcare. Course Curriculum Module 01: Introduction to Home-Based Childcare Module 02: Registering as an Approved Home-Based Childcarer Module 03: Effective Skills of a Childcarer Module 04: Children's Learning and Development Module 05: Safeguarding Children Module 06: Health and Safety Module 07: Healthy Food for Children Module 08: Children with Special Needs Module 09: Law and Legislation Learning Outcomes: Identify key principles of home-based childcare for implementation. Understand the process of becoming an approved childcarer efficiently. Apply effective childcare skills to nurture children's development effectively. Analyze stages of children's learning and development for tailored support. Implement safeguarding measures to ensure children's welfare and protection. Demonstrate knowledge of health, safety, and nutritional requirements for children. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Home Based Childcare Course 3:35:46 1: Module 01: Introduction to Home-Based Childcare 07:03 2: Module 02: Registering as an Approved Home-Based Childcarer 16:45 3: Module 03: Effective Skills of a Childcarer 45:40 4: Module 04: Children's Learning and Development 32:37 5: Module 05: Safeguarding Children 16:48 6: Module 06: Health and Safety 23:29 7: Module 07: Healthy Food for Children 16:36 8: Module 08: Children with Special Needs 27:22 9: Module 09: Law and Legislation 28:26 10: CPD Certificate - Free 01:00 Who is this course for? Aspiring home-based childcarers seeking formal training. Parents considering offering childcare services from home. Individuals interested in childcare careers focusing on home environments. Professionals aiming to enhance childcare skills for personal development. Anyone seeking comprehensive knowledge of home-based childcare practices. Career path Home-Based Childcarer Childminder Nanny Childcare Assistant Early Years Practitioner Family Support Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Supply Chain Management skills? If yes, then you have come to the right place. Our comprehensive course on Supply Chain Management will assist you in producing the best possible outcome by mastering the Supply Chain Management skills. The Supply Chain Management course is for those who want to be successful. In the Supply Chain Management course, you will learn the essential knowledge needed to become well versed in Supply Chain Management. Our Supply Chain Management course starts with the basics of Supply Chain Management and gradually progresses towards advanced topics. Therefore, each lesson of this Supply Chain Management course is intuitive and easy to understand. Why would you choose the Supply Chain Management course: Lifetime access to Supply Chain Management course materials Full tutor support is available from Monday to Friday with the Supply Chain Management course Learn Supply Chain Management skills at your own pace from the comfort of your home Gain a complete understanding of Supply Chain Management course Accessible, informative Supply Chain Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Supply Chain Management Study Supply Chain Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Supply Chain Management course Supply Chain Management Curriculum Breakdown of the Supply Chain Management Course Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06: Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Supply Chain Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Supply Chain Management. It is also great for professionals who are already working in Supply Chain Management and want to get promoted at work. Requirements To enrol in this Supply Chain Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Supply Chain Management course will enhance your knowledge and improve your confidence. Supply Chain Analyst: £25,000 to £40,000 per year Procurement Specialist: £30,000 to £45,000 per year Logistics Coordinator: £25,000 to £35,000 per year Operations Manager (Supply Chain): £40,000 to £60,000 per year Inventory Control Manager: £35,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Health and Social Care skills? If yes, then you have come to the right place. Our comprehensive course on Health and Social Care will assist you in producing the best possible outcome by mastering the Health and Social Care skills. The Health and Social Care course is for those who want to be successful. In the Health and Social Care course, you will learn the essential knowledge needed to become well versed in Health and Social Care. Our Health and Social Care course starts with the basics of Health and Social Care and gradually progresses towards advanced topics. Why would you choose the Health and Social Care course from Compliance Central: Lifetime access to Health and Social Care course materials Full tutor support is available from Monday to Friday with the Health and Social Care course Learn Health and Social Care skills at your own pace from the comfort of your home Gain a complete understanding of Health and Social Care course Accessible, informative Health and Social Care learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Health and Social Care course Study Health and Social Care in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Health and Social Care course Curriculum Breakdown of the Health and Social Care Course Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health and Social Care course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Health and Social Care. Requirements To enrol in this Health and Social Care course, all you need is a basic understanding of the English Language and an internet connection. Career path The Health and Social Care course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Ensure your safety with our comprehensive Ladder Safety Training. This course covers essential topics, including ladder classifications and uses, pre-use safety inspections, risk assessments, and proper setup and usage techniques. Gain the knowledge to assess risks, perform thorough inspections, and secure ladders effectively, making your work environment safer and more efficient. Join us and master the skills necessary for safe ladder operation through our detailed, step-by-step modules. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Ladder Safety Training course, learners will gain essential knowledge and skills to safely use ladders in various settings. They will start by understanding the importance of ladder safety and its basic principles. Learners will learn about different types of ladders and when to use them appropriately. They will also discover how to conduct thorough safety inspections before using a ladder, as well as how to assess risks associated with ladder use. Placement considerations and securing techniques will be covered to ensure ladders are stable and safe for use. Practical skills such as setting up a ladder correctly and safely using it will also be taught. By the end of the course, learners will be equipped with the knowledge to identify potential hazards related to ladder use and take appropriate precautions. This training aims to empower learners with the confidence and competence to use ladders safely in their workplace or at home. Course Curriculum: Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Placement Considerations and Securing a Ladder Module 05: Setting Up and Safe Use of Ladders Learning Outcomes: Identify types of ladders and their suitable applications in workplaces. Conduct thorough safety inspections and assess risks before ladder use. Demonstrate correct methods for positioning and securing ladders securely. Follow protocols for setting up ladders safely in various work environments. Implement safe practices for ascending, descending, and working on ladders. Recognize potential hazards associated with improper ladder use and placement. CPD 10 CPD hours / points Accredited by CPD Quality Standards Ladder Safety Training 44:09 1: Module 01: Introduction to Ladder Safety 08:34 2: Module 02: Ladder Classifications and Uses 11:57 3: Module 03: Pre-use Safety Inspections and Risk Assessment 07:03 4: Module 04: Placement Considerations and Securing a Ladder 07:43 5: Module 05: Setting Up and Safe Use of Ladders 07:52 6: CPD Certificate - Free 01:00 Who is this course for? Workers in construction and maintenance industries. Health and safety officers in corporate environments. Facilities management staff responsible for building maintenance. Apprentices and trainees learning occupational safety practices. Individuals seeking compliance with health and safety regulations. Career path Construction Site Supervisor Health and Safety Inspector Building Maintenance Technician Facilities Manager Scaffold Installer Roofing Contractor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description: QuickBooks 2008 is an accounting program which remains top notch for novices to advanced users. It comes integrated and suitable for variety of industries. Intuit QuickBooks 2008 - Advanced provides an advanced overview on the use of this software. In this course, you will be able to learn about the to-do list, setting reminders, using class tracking, creating records NSF checks, etc. You will also learn about the aspects of estimation: creating, modifying, duplicating, printing, working on estimate reports, etc. Each section will be followed by a case study which will allow to get an overall view of the skill. Learning Outcomes: Using to do list, reminders, alerts manager and customized icons to daily tasks to star organized Viewing and generating history and reports for both A/P and A/R Understand class tracking, turning it on and setting it up, using it, and creating reports through it Creating items for NSF checks, recording NSF Fees, and handling bank charges for NSF checks Understanding, creating, customizing, finding old and viewing, modifying existing and duplicating estimates Putting the finishing touches on estimates by checking spelling, printing, emailing, creating and deactivating them Creating invoice, purchase orders and reports for estimates Opening the budget window, understanding and creating budgets, entering budget amounts, saving and reopening the budget Opening the forecast Wizard, creating, understanding, saving and reopening the forecast Opening the cash flow projector wizard, creating, understanding and saving or printing these projections Understanding payroll services, setting payroll preferences and employee defaults, and adding contractors Adding payroll items and accounts, and managing employee information and activity Tracking and paying payroll liabilities while also creating, voiding and deleting paychecks Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Intuit QuickBooks 2008 - Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Intuit QuickBooks 2008 - Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Business of Doing Business Staying Organized 00:15:00 Managing A/P and A/R 00:15:00 Class Tracking 00:15:00 Handling NSF Payments 00:15:00 Estimates Creating Estimates 00:15:00 Finishing Estimates 00:15:00 Changing Estimates to Invoices 00:15:00 Budgets, Forecasts, and Projections Creating a Budget 00:15:00 Creating a Forecast 00:15:00 Creating a Cash Flow Projection 00:15:00 Payroll Configuring Payroll 00:15:00 Working with Payroll 00:30:00 Working with Paychecks and Payroll Liabilities 00:30:00 Mock Exam Mock Exam- Intuit QuickBooks 2008 - Advanced 00:20:00 Final Exam Final Exam- Intuit QuickBooks 2008 - Advanced 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do. Course overview Duration: 1 day (6.5 hours) This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required. Objectives  The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours. Content What is influencing and assertiveness? Sources of power Influencing skills and choosing the right approach When to be assertive and alternative behaviours Assertive behaviour Behavioural styles and their impact on working relationships Identifying different behaviour types; assertive, aggressive, passive Building confidence and negotiating a win/win result Developing Skills Communication skills – the language of influence and communication dynamics Different influencing techniques and when to use them The art of saying ‘No’ - having the confidence to challenge Receiving criticism assertively and assertiveness behaviour analysis The language of assertion Meeting skills Giving and receiving feedback Dealing with confrontation, aggression and challenges in a confident manner Practical Exercises and Action Planning Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan