9445 Confidence courses

Description: This Certified Security Leadership Officer (CSLO) - Complete Video Course covers everything you need to know about becoming a Certified Security Leadership Officer. In this course, you will learn about security management, risk management, encryption, information security - access control concepts, incident handling and evidence, operations security, and knowing network security. This course will help you to become a Certified Security Leadership Officer. It will give you an essential understanding of current security issues, best practices, and technology. You will be prepared to manage the security component of a business and its information technology security projects. A C)SLO will be able to better manage IT projects in a secure manner by possessing the essential, up-to-date knowledge and skills required to supervise the security component of any information technology project. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Security Leadership Officer (CSLO) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Security Leadership Officer (CSLO) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Security Management Security Management FREE 00:58:00 Risk Management Risk Management 00:35:00 Encryption Encryption 00:31:00 Information Security - Access Control Concepts Information Security - Access Control Concepts 00:31:00 Incident Handling and Evidence Incident Handling and Evidence 01:01:00 Operations Security Operations Security 00:48:00 Knowing Network Security Knowing Network Security 01:12:00 Mock Exam Mock Exam- Certified Security Leadership Officer (CSLO) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Security Leadership Officer (CSLO) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Master the skills of becoming an occupational therapist with the Diploma in Occupational Therapy course. The course teaches you the basic Psychology, Physiology & Anatomy and shows you how to work with disabilities, children adults. The purpose of Occupational therapy (OT) treatment is to help people with a physical, sensory, or cognitive disability so that they can be able to as independent as possible in all areas of their lives. In this course, you will learn the techniques and strategies for using OT therapy. Throughout the course, you will understand how OT therapy works. Instead of these, the course also introduces you to the other career options in the field. By finishing the course, you will be able to help disabled people to work as independently as possible. Please note that this occupational therapy course does not entitle you to join the HCPC register or recognised OT therapist. This Occupational Therapy course will not make you an OT therapist but you will come across all the basic guidelines of occupational therapy to boost and shine your knowledge in this particular field of Occupational Therapy. What Will I Learn? understand what work in occupational therapy involves understand whether this career is for you! know theoretical principles and some psychology for work and personal knowledge know what other career options they have in this field Requirements Access to the courses Interest in Occupational Therapy career! Module: 01 About the Course & Instructor FREE 00:06:00 What is Occupational Therapy? FREE 00:06:00 Knowledge & Skills for Occupational Therapy 00:09:00 Working with Adults 00:10:00 Working with Children 00:06:00 The Structure & the Functions 00:08:00 The Blood & the Immune System 00:07:00 What is 'Brain Injury'? 00:07:00 Module: 02 Developmental Disorders & Conditions 00:07:00 Physical Disabilities 00:07:00 The Use of Creative Activities 00:08:00 Management & Leadership Skills 00:06:00 Building Confidence & Self-Esteem 00:05:00 Dealing with Depression 00:08:00 Professional Development 00:05:00 Personal & Academic Development 00:06:00 Module: 03 Alternative Career Options 00:09:00 A Theory of Human Need for Occupation 00:07:00 Occupations for Health & Wellbeing 00:04:00 Coping Strategies (stress) 00:10:00 Maslow's Hierarchy of Needs 00:05:00 Thank You & Good Bye! 00:04:00

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School age children can enroll onto our Beginners, Intermediate or Advance Level swimming lessons. At the majority of these lessons, the teacher is in the water for best teaching practice and support. At Beginners Level, an assistant may help in the water. At more Advance Level, the teacher may instruct and supervise the group lesson from poolside. Nervous swimmers are introduced to move around the pool with buoyancy aids in a group. Your teacher will help your child to develop confidence and submerge the face in the water from the first lesson.

This training program provides an insight into the habits of a successful negotiator and helps you develop the skills that most employers seek in today's job market. Through practical, step by step lessons, you will learn how to execute proven tactics, perfect your personal negotiating style, and improve your ability to bargain successfully and ethically in any situations or circumstances. Gain sales negotiation skills that every sales rep must master to direct the deal to a win-win agreement. Along the way, you will master the art of handling clients and end any discussions with positive outcomes. In addition to that, you will build confidence in your bargaining capability and skills and overcome a broad range of challenges both at work and beyond. Learning Outcome Better negotiations by controlling your emotions and influencing others Develop positive, productive relationships with all parties at the negotiation table Gain greater outcomes in both formal and informal negotiations Maximize opportunity through understanding universal laws of success Discover core principles of emotional intelligence and deal with irrational personalities and complicated relations Manage teams of negotiators more efficiently. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for?​ Residential Sales Negotiator is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Assignment Assignment - Residential Sales Negotiator 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Enrol TODAY to CLAIM a BIGGER SAVINGS < 5 CPD Courses Ahead > Up to 94% Off for the GDPR Training course package! Enrol before the offer ends! Are you looking to enhance your GDPR Training skills? If yes, then you have come to the right place. Our comprehensive courses on GDPR Training will assist you in producing the best possible outcome by learning the GDPR Training skills. This GDPR Training Bundle Includes Course 01: GDPR Compliance Course 02: Employment Law Course 03: Security Management Course 04: AML Compliance Manager Course 05: Human Rights Consultant GDPR Course Learning Outcomes: Upon successful completion of this highly appreciated this GDPR training Course, you'll be a skilled professional, besides- You can provide services related to cleaning with complete knowledge and confidence. You'll be competent and proficient enough to explore GDPR related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! So, stand out in the job market by completing the course. Get an accredited certificate and add it to your resume to impress your employers. Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny, bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. GDPR Training Course Curriculum topic: Module 1: Basics Of GDPR Module 2: Principles of GDPR Module 3: Legal Foundation for Processing Module 4: Rights of Individuals Module 5: Accountability and Governance Module 6: Data Protection Officer Module 7: Security Of Data Module 8: Personal Data Breaches Module 9: International Data Transfers After the Brexit Module 10: Exemptions - Part One Module 11: Exemptions - Part Two Module 12: National Security and Defence Module 13: Understanding Data Protection Act 2018 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this GDPR Training bundle. Requirements To enrol in this GDPR Training, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to GDPR Training. Certificates Certificate of completion Digital certificate - Included Get 5 CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get 5 CPD accredited Hardcopy certificate for £9.99 each. The delivery charge for the hardcopy certificate inside the UK is £3.99 each and international students need to pay £9.99 each to get their hardcopy certificate.

Basic to Advanced Training| 19-in-1 Premium Bundle| CPD Certified| Free PDF | Lifetime Access

Paediatric First Aid Online Training If you want to be effective in today's competitive environment and have a precise set of skills, this First Aid course is for you. The course will help you develop yourself as a useful asset in this field, whether you are a seasoned professional or a beginner. The Training Tale Sports First Aid course will help sports coaches, PE instructors, personal trainers, and other industry professionals. It provides information about major accidents, life-saving operations, and first-aid evaluations. You will understand the purpose and responsibilities of first-aid sports, as well as the items of a first-aid kit. You will have both practical and theoretical skills at the end of the course, as well as the ability to take command in a first-aid emergency. You will also have the confidence and knowledge to perform CPR. This course is incredible of great value and allows you to study at your own pace. Enrol in this First Aid course today and gain the experience, skills, and knowledge you need to advance your professional development Learning Outcomes After completing this first aid course, you will be able to- Demonstrate understanding of the function and obligations of sports first aid. Perform emergency first aid safely. Conduct a primary assessment of someone who needs first aid. Assess a victim's condition, conduct a primary and secondary examination. Perform a full body check and keep an eye on your vital signs. Correctly apply wound dressings, bandages, CPR aids, and other first-aid kit products. Perform CPR and place the victim in a recovery position. Determine the different types of damage to the harbour. Recognize the warning signs and symptoms of a heart attack, asthma attack, or seizure. Carefully and safely remove the clothing and headgear. Courses we offer Course 01: Level 3 HACCP Training Course 02: Level 5 Health and Safety at Work Course 03: Sports First Aid Course 04: Martial Art First Aid ***Others Benefits of this Course Free 4 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the First Aid course ] Workplace First Aid Training Curriculum: Module 1: Introduction Module 2: Managing Incident at Workplaces Module 3: Treating Secondary Injuries Module 4: Resuscitation (CPR) Module 5: Secondary Illness and Conditions Module 6: Additional Secondary Illness and Conditions Module 7: COVID 19 Awareness Assessment Method After completing each module of the First Aid Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this First Aid Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This First Aid Course Course is ideal for anyone wishing to start First Aid training. This includes: Office Workers Self-Employed workers Casual Workers Workers in warehouses or factories Personal trainer Requirements There are no specific requirements for this First Aid Course Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this First Aid Course course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Our workplace first aid training course is designed to equip individuals with essential life saving skills and confidence in emergency situations. This course covers a wide range of critical topics, from basic first aid techniques to handling more complex medical emergencies that may arise in a workplace setting. This Course At A Glance Accredited by CPD UK Understand the definition of workplace first aid, as well as its objectives and requirements. Recognise the role, responsibilities, and characteristics of workplace first raiders Know how to conduct the steps of the primary and secondary survey Demonstrate the application of the Health and Safety (First-Aid) Regulations 1981 Understand the recovery position for adults, children and infants Know how to conduct Cardiopulmonary Resuscitation (CPR) on adults, children and infants Know how to use automated external defibrillators Learn how to treat injuries such as shock, burns and scalds, electrical burns, and chemical burns Know how to treat eye injuries, head injuries, fractures, sprains and strains, dislocations, and spinal injuries Know how to provide first aid assistance during specific medical conditions such as heart attacks, angina attacks, strokes, epilepsy, asthma, allergic reactions and anaphylaxis, diabetes, hyperventilation, nosebleeds, poisoning, and drowning Workplace First Aid Training Course Overview Almost every company in the United Kingdom requires staff to be trained in first aid skills and knowledge in order for the company to meet the approved health and safety standards. This Workplace First Aid Training Course is ideal for people who want to help others by providing first aid at the workplace or for people who require first aid training for future employment. This course will help you stand out to employers by demonstrating your ability to assist in any emergency circumstance or prevent a minor mishap from becoming more serious. This comprehensive course is designed to provide you with the theoretical knowledge, skills, and confidence to help injured people in an emergency situation until more help arrives. This online course will also provide you with all of the information you need to recognise emergency situations and treat injuries using Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillators (AED). Finally, you will know how to provide first aid assistance during key health conditions. Upon successful completion of this Workplace First Aid Training Course, you will be able to properly respond to first aid situations in the workplace, resulting in better safety procedures and fewer accidents in the workplace. Who should take this course? This extensive Workplace First Aid Training Course is aimed at: Anyone who is motivated to help others by providing first aid Any employee in a workplace who is interested in first aid Workplace first aiders who want to refresh their first aid knowledge Any employer looking to implement emergency first aid at work This course is not restricted to any one field. It may also be useful to a larger audience interested in workplace first aid to assist themselves or others in an emergency circumstance. It is considered best practice for all employees, particularly those in charge of maintaining first aid at workplaces, to be supplied with first aid knowledge, and this course meets that requirement. Entry Requirements There are no academic entry requirements for this Workplace First Aid Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Workplace First Aid Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Workplace First Aid Training Workplace First Aid Training First Aid Approach Primary Secondary Survey First Aid Approach Primary Secondary Survey The Recovery Position and Cardiopulmonary Resuscitation The Recovery Position and Cardiopulmonary Resuscitation Assessment Mock 1 Assessment Mock 1 Treatment of Injuries Part One Treatment of Injuries Part One Treatment of Injuries Part Two Treatment of Injuries Part Two Understanding Illness and Key Medical Health Conditions Understanding Illness and Key Medical Health Conditions Conclusion Conclusion Assessment Mock 2 Assessment Mock 2 Final Assessment Final Assessment - Workplace First Aid Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Master essential leadership skills and discover what it takes to become a great team manager or supervisor with the Team Management Skills course. This comprehensive course examines the characteristics and principles of effective leadership, from goal setting and providing feedback, to resolving conflict and managing your time. Our instructor-led training units are ideal for those who are new to their role and wish to fine tune their management style and approach to boos ttheir professional development. Master the art of public speaking, learn how to engage your audience and get your point across effectively with the Communication and Public Speaking Diploma. This training program will help you boost your confidence in delivering presentations and improve your body language to project confidence. This skills-based diploma also provides guidance on how to work with visual aids, plan your notes and overcome your fears and self-doubts. This course is ideal for those in customer or client-facing roles. Your Learning Goals: Develop your skills in time management, leadership and communication Understand how to provide constructive feedback and delegate work effectively Learn how to motivate teams and bring out the best in your employees Be able to resolve conflict and disagreements with professionalism Define your management style and understand which approach works for you Master the art of body language and learn how to project confidence in the workplace Improve your delivery in presentations and public speaking Know how to keep your audience engaged and use visual aids effectively Learn how to get your point across and express your ideas with conviction Discover practical mental exercises to help you remember your lines Who is this Course for? This course is ideal for line managers, supervisors and team leaders who are new to their role and wish to enhance their skillset. This masterclass is also suitable for anyone who wants to improve their public speaking and confidence in working with teams. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have the practical skills and knowledge to kickstart their career and explore opportunities in the following roles: Team Manager Team Leader/Supervisor Entrepreneur Motivational Speaker Coach/Mentor Course Curriculum **Team Management** Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Stud 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 **Effective Communication** Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? 00:04:00 Conclusion Hello and Goodbye 00:02:00 Goodbye HD Final Online 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00