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Description: It takes diligence and hard work to create a sophisticated plan for an event management. The elements that can be found in this Event Management Diploma can be used for corporate event planning to personal events as well. You will learn about planning, budgeting, setting goals, advertisement, marketing plan, etc. all that is essential for a successful event conveying. In this course, the modules have been created in an effective and well-planned design that is ready for immediate implementation and will serve you in the long run. Learning Outcomes: Plan a complete corporate event, including an agenda, budget, goals, venue, audience, food, and whatever else your client needs Keep your event on budget Design an advertising and marketing plan that includes a comprehensive use of media, takeaways, and/or swag bags Determine whether partners, sponsors, and volunteers can help to make your event unforgettable Create an atmosphere of service that delegates will remember Select speakers and a master of ceremonies to add impact to your event Create a diversity plan Evaluate the process once it's all wrapped up Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Event Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Event Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Event Management Diploma) 00:15:00 Event Planning Essentials 00:30:00 Budgeting Basics 00:15:00 Using the Committee Approach 00:15:00 Connecting with Partners and Sponsors 00:15:00 Advertising and Marketing 00:30:00 Selecting the Venue 00:15:00 Feeding the Masses 00:15:00 Business Etiquette Basics 00:15:00 Celebrating Diversity 00:15:00 Creating an Atmosphere of Service 00:05:00 Selecting Speakers and a Master of Ceremonies 00:15:00 Managing Contracts 00:30:00 Gathering Feedback 00:15:00 Event Day Roles 00:15:00 Closing the Event 00:15:00 Mock Exam Mock Exam- Event Management Diploma 00:20:00 Final Exam Final Exam- Event Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Renewable Energy and Environmental Management Systems Diploma course provides guidance to interested students working, or wishing to work, in the areas of climate change management or sustainable energy and environmental management. Recent significant changes in the global climate change policy environment have meant a shift to a broader range of adaptation and mitigation practices to counter climate change. This is driving a demand for professionals with climate change skills. This Renewable Energy and Environmental Management Systems course is designed to address this demand. The aim of this course is to provide advanced knowledge in the areas of climate change adaptation and strategy, carbon policy as well as sustainability. Who is the course for? Professionals who have an experience in Renewal Energy Beginners who have an interest in learning Renewal Energy Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Sustainable Energy Module 01: An Introduction to Sustainable Energy 00:17:00 Module 02: Solar Energy: Thermal 00:15:00 Module 03: Solar Energy: Photovoltaics 00:20:00 Module 04: Wind Energy 00:27:00 Module 05: Bioenergy 00:26:00 Module 06: Geothermal Energy 00:22:00 Module 07: Tidal Energy 00:23:00 Module 08: Environmental Impacts: A Global and Regional Assessment 00:24:00 Module 09: Renewable Energy and Sustainable Development 00:22:00 Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond 00:20:00 Environment Management Module 01: Environment and Ecology 00:21:00 Module 02: Environmental Issues 00:26:00 Module 03: Environmental Planning 00:22:00 Module 04: Environmental Management System 00:32:00 Module 05: Ecosystem Management 00:29:00 Module 06: Environmental Law and Policy 00:24:00 Module 07: Improving Environmental Performance 00:25:00 Module 08: Environmental Management Audit 00:38:00 Module 09: Situational Environmental Management 00:27:00 Module 10: Review and Performance 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you want to deal with the warehouse and inventory challenges, the Warehouse Management Diploma course is the best choice for you. A warehouse is a place where raw materials or manufactured goods are stored before the distribution for sale. A warehouse management system (WMS) is a software application which is designed to support and optimise warehouse or distribution centre management. In the course, you will learn all the necessary information that you need to know if you want to manage a warehouse in the UK. The course shows you how a warehouse works and functions. You will also learn the appropriate procedures for handling warehouse employees and warehouse safety. In short, the course provides a comprehensive outline of warehouse management. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Warehouse Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Warehouse Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Warehouse Management Diploma Fundamentals of Warehouse Management 00:30:00 Warehousing: Function, Benefits and Types of Warehousing 00:30:00 Core Functions Of A Warehouse Management System 00:15:00 Challenges Of Warehouse Management 00:30:00 Technology In The Warehouse 00:30:00 Supply Chain Management Concepts 00:15:00 Warehouse Management Technologies to Adopt 00:15:00 Processes In Warehousing 00:30:00 Order Picking In The Warehouse 00:30:00 Managing Warehouse Inventory 00:15:00 Organize the Storage of Inventory in a Warehouse 00:15:00 Inventory Management Techniques 00:30:00 Inventory Control Flow of Processing 01:00:00 Logistics and Supply Chain In A Warehouse 00:30:00 Inventory Classification In The Warehouse 00:15:00 The Role Of Human Resource management In A Warehouse 00:30:00 Warehouse Safety 00:30:00 Warehouse Cost Management 00:15:00 Improve Warehouse Efficiency and Reduce Costs 00:15:00 Mock Exam Mock Exam- Warehouse Management Diploma 00:20:00 Final Exam Final Exam- Warehouse Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description This Website Development Diploma is suitable for anyone wishing to design and develop websites like a professional. This intense course delicately crafted into Four modules in HTML 5, JavaScript, CSS and Bootstrap which are must for developing a responsive web design. You will learn to share header, navigation, and footer HTML code across web pages using PHP. More importantly, learn to choose fonts, a colour scheme, create a header, navigation bar, footer, and make the site responsive, so it looks astonishing and runs well on both smartphones and other devices. Upon successful completion of the course will prepare you for a flourishing career in web development field. This information-packed course also includes an interactive quiz, best practices, and techniques to bypass mistakes so that you can explore the exciting details about web development. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Website Development Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Website Development Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Get Started What This is About 00:07:00 Start Building 00:18:00 Choose Your Fonts 00:05:00 Choose Your Color Scheme 00:05:00 Create the Nav Bar 00:11:00 Add a Page Footer 00:08:00 Beyond the Basic Structure Style the Body Content 00:05:00 Make it Responsive 00:10:00 Activate the Hamburger Menu 00:17:00 Make it Professional with Animations 00:04:00 Share Content Across Pages Why Share Content Across Pages? 00:08:00 Install AMPPS - Windows 00:11:00 Install AMPPS - Mac 00:13:00 Break Out the Shared Content 00:10:00 Professional-Grade Touches External JavaScript and Meta Tags 00:07:00 Adding More Pages to the Site 00:07:00 Highlight the Current Page in the Nav Bar 00:14:00 More Body Text Styling 00:10:00 Creating the Media Cards 00:13:00 Styling Lists 00:09:00 Styling Form Controls 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Windows 7 is the seventh version of Microsoft's widely used Windows operating system. It includes many productivity features that will help users get organized and work smarter. This Intermediate level is intended to help both novice and experienced users become familiar with these productivity features of Windows 7. By this Microsoft Windows 7 Intermediate Operating System you will learn using Windows 7 file management features; working with applications like Windows Media center, Windows Media Player, Windows DVD Maker, and Windows Fax and Scan; and customizing the desktop. So, if you are thinking to brush up your skills, you should join this course now. Learning Outcomes: Get a review of the Windows 7 basics like keyboard shortcuts, Start Menu, Jump Lists, Recycle Bin and gadgets Discover the Windows 7 applications such as Windows Media Center, Windows Media Player, Windows DVD Maker, and Windows Fax and Scan Customize parts of the Windows desktop like the taskbar, Start menu, and desktop appearance Make use of the libraries and search options, which will essentially lead you to manage files and folders Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 7 Intermediate Operating System is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 7 Intermediate Operating System is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Working with Windows 7 Windows 7 Basics 00:30:00 Working with Windows 7 00:30:00 Using the Recycle Bin 00:30:00 Using Gadgets 00:30:00 The Windows 7 Applications Windows Media Center 00:30:00 Windows Media Player 00:30:00 Windows DVD Maker 00:30:00 Windows Fax and Scan 00:30:00 Customizing Your Desktop Customizing the Taskbar 00:30:00 Advanced Taskbar Options 00:30:00 Customizing the Start Menu 00:30:00 Customizing the Desktop 00:30:00 Advanced File and Folder Tasks Using Search 00:30:00 Using Windows Explorer and Libraries 00:30:00 Managing Files and Folders 00:30:00 Advanced File Management 00:30:00 Mock Exam Mock Exam- Microsoft Windows 7 Intermediate Operating System 00:20:00 Final Exam Final Exam- Microsoft Windows 7 Intermediate Operating System 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft SharePoint is an excellent web application that is designed to help multiple users to share documents and exchange ideas. The Microsoft SharePoint 2016 For Site Owners guides the experienced users of Microsoft SharePoint how to create and manage sites. In the course, you will be able to learn how to create new sites and how to manage the sites, libraries, lists or how to change site settings, etc. After completing the course, you will be able to manage the site options. Finally, the Microsoft SharePoint 2016 For Site Owners allows you how to work effectively with the web-based application and make you an expert to work collectively with your friends and colleagues. Learning Outcomes: Create and design SharePoint sites Management of document library, the site assets library, and adding wikis for sites How to add blogs and adding & configuring lists like - announcement list, task list, contact list, calendar lists and custom lists Site setting management through search options, administration settings and navigation settings Managing access rights through site permission configuration, security options and security components Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft SharePoint 2016 For Site Owners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft SharePoint 2016 For Site Owners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Creating a New Site Create a Site 00:45:00 Design Your SharePoint Site 01:00:00 Adding and Configuring Libraries Configure a Document Library for a Team Site 01:30:00 Configure the Site Assets Library for a Site 00:45:00 Add a Wiki to your Site 00:45:00 Adding and Configuring Lists Add an Announcement List 00:45:00 Add a Task List 00:30:00 Add Contact and Calendar Lists 00:45:00 Add a Blog 00:30:00 Add a Custom List 01:30:00 Configuring Site Settings Configure Site Search Options 00:30:00 Configure Site Administration Settings 00:30:00 Configure Site Navigation Settings 00:45:00 Assigning Permissions and Access Rights Configure Site Permissions and Security Options 01:00:00 Activities Activities - Microsoft SharePoint 2016 For Site Owners 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 2016 For Site Owners 00:20:00 Final Exam Final Exam- Microsoft SharePoint 2016 For Site Owners 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: This Diploma in Retail Management course is designed to provide you with the latest retail management techniques, trends, and skills from operations. Retail management is a type of management that promotes greater sales and customer satisfaction by gaining a better understanding of the consumers of goods. It deals with overseeing the distribution and selling of products directly to consumers, in specific vending points such as shops, chain stores, markets and malls. A retail manager is in charge of everyday operations within a retail store or department. The course teaches you the techniques how a retail manager manages everything including merchandising promotion, organising employees, managing customer services, supervise inventories, etc. instead of these, a retail manager needs to understand client profiles and their needs to adjust product supply and to anticipate demand to increase profits. In the course, you will learn all these things. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Retail Management Course for? Diploma in Retail Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Retail Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Diploma in Retail Management Introduction to Retail Management 00:30:00 Handling Merchandise in Retail Management 00:30:00 Structure of Your Business 01:00:00 The Sales Process and Checkout 00:30:00 POS (Point of Sale) Retail System 00:15:00 Importance of Consumer Behaviour 00:30:00 Importance of Communication in Retail Industry 00:15:00 Effective Inventory Management 01:00:00 Choosing a Retail Store Location 00:30:00 Retail Psychology 00:30:00 Manage Your Suppliers 00:30:00 Negotiate The Right Deal With Suppliers 00:30:00 Develop Store Security Procedures 00:15:00 Management Skills For Leading Your Team 00:15:00 Retail Marketing 00:15:00 Role of Coupons in Retail Marketing 00:15:00 Retail Brand Management 00:15:00 Health And Safety Obligations For Retailers 00:15:00 Consumer Rights Act 00:30:00 Mock Exam Mock Exam- Diploma in Retail Management 00:20:00 Final Exam Final Exam- Diploma in Retail Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Marketing is an extremely broad field that encompasses a variety of sub-fields and requires workers with different talents, work styles and personalities. Many marketing jobs require only limited interaction with clients, committees or colleagues, making them attractive for introverts who prefer working alone. Most such jobs fall within the creative, strategic or data analysis sub-fields. Through this Diploma in Marketing for Introverts, you will get many ways in which you can approach networking, publicity, getting published, speaking in public and other common marketing activities while being true to your introvert talents, personality strengths, likes and dislikes. With the help of this course you will better understand yourself, your unique talents and your capabilities as a marketer, you select marketing tactics you'll enjoy, and give your own spin to whatever you do to bring in business, and much more. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Marketing for Introverts is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Marketing for Introverts is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Introduction Course Introduction FREE 00:03:00 Introvert Basics Who Is an Introvert and Why Does It Matter? 00:06:00 The Attitude That Gives You Latitude 00:07:00 The Four Top Introvert Strengths 00:06:00 Marketing Tactics That Suit Introverts Video Marketing for Introverts 00:07:00 Public Speaking for Introverts 00:04:00 Networking for Introverts 00:03:00 One-on-One Marketing for Introverts 00:04:00 Getting Published for Introverts 00:04:00 Publicity Seeking for Introverts 00:04:00 Product Development for Introverts 00:05:00 Social Media for Introverts 00:05:00 Charisma for Introverts 00:05:00 Personal Branding for Introverts 00:04:00 Promotional Copy for Introverts 00:08:00 Your Opposite Number How Introverts Can Work Smoothly With Extroverts 00:04:00 How Extroverts Can Work Well With Introverts 00:04:00 Applying What You've Learned Role Models: Well-known Introverts 00:13:00 Take Action Step by Step 00:03:00 Further Resources 00:02:00 Maui Banyan Condo Rental 00:02:00 Internet Marketing Lifestyle 00:02:00 Assessment Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Cupcakes are undoubtedly one of the most popular desserts in the world! With intricately designed icing atop a tasty base of cake, the cupcake is the perfect accompaniment to a nice cuppa during our coffee breaks and tea times. The Online Cupcake and Baking Diploma is designed to teach you all about baking cupcakes and make your dream come true. The course has been divided into several modules, which will teach you more and more about baking. You'll learn how to effortlessly ice and decorate your cupcake creations, using popular icing such as Korean buttercream and chocolate ganache. Get this course and turn yourself into a domestic god or goddess. At the end, you will be able to trot home with a box of your own delicious treats! Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Online Cupcake and Baking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Online Cupcake and Baking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Online Cupcake & Baking Diploma Introduction to Cupcake Design 00:30:00 Meeting Clients/Establishing Requirements for Jobs 00:30:00 Supplies and Equipment Needed 00:30:00 Pricing, Ingredients & Budgeting 00:30:00 Cupcakes & Muffins 00:30:00 Birthday Cakes 01:00:00 Wedding Cakes 01:00:00 Christmas Cakes 00:30:00 Baking 01:00:00 Icing & Working with Chocolate 01:00:00 Cake Decorating 01:30:00 Creating Stands and Displays 00:15:00 Cake Transportation 00:15:00 Photographing your Cakes 01:30:00 Running Your Own Business 01:00:00 Marketing and Social Media 00:30:00 The Do's and Don'ts & What to Do When Things Don't Go to Plan 00:15:00 Accounting, VAT, Tax, Insurance and Record Keeping 01:00:00 Hiring Staff and Providing Sufficient Training 01:30:00 Mock Exam Mock Exam - Online Cupcake and Baking Diploma 00:20:00 Final Exam Final Exam - Online Cupcake and Baking Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Customer relationship management holds day-to-day business activities like marketing, sales etc. This course is designed for the individuals who are interested in enhancing their abilities or enhancing their skills to build the customer relationship. This diploma course will bring out to you all the techniques you require to help increase competition in their jobs. It will also help you boost your confidence level which will help you deal with the difficult situation. This course will also help you enhance your communication skills which will make it easier to communicate with the customers. Who is the course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are willing to take customer relationship management and the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Customer Relationship is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service represented. Diploma in Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Mock Exam- Diploma in Customer Relationship 00:20:00 Final Exam Final Exam- Diploma in Customer Relationship 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00