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8556 Confidence courses delivered Online

Diploma in Child Care

By Compliance Central

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Child Care skills? If yes, then you have come to the right place. Our comprehensive courses on Child Care will assist you in producing the best possible outcome by mastering the Child Care skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Courses you'll get: Course 01: Diploma in Child Care Course 02: Child Psychology Diploma Course 03: Child Protection Course 04: Child Counselling: Child Psychology & Mental Health Course 05: Safeguarding Children Level 3 Course 06: Paediatric First Aid Level 3 The Child Care bundle is for those who want to be successful. In the Child Care bundle, you will learn the essential knowledge needed to become well versed in Child Care. Our Child Care bundle starts with the basics of Child Care and gradually progresses towards advanced topics. Therefore, each lesson of this Child Care course is intuitive and easy to understand. Why would you choose the Child Care course from Compliance Central: Lifetime access to Child Care courses materials Full tutor support is available from Monday to Friday with the Child Care course Learn Child Care skills at your own pace from the comfort of your home Gain a complete understanding of Child Care course Accessible, informative Child Care learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Child Care bundle Child Care Curriculum Breakdown of the Child Care Bundle Diploma in Child Care Module 1: Understanding Child Development Module 2: Caring for Children Module 3: Healthy Food, Healthy living Module 4: Keeping Children Healthy & Safe Module 5: Child Protection Module 6: Play, Imagination and Creativity Module 7: Early Years Provision Module 8: Children with Special Needs CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Care bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Child Care. It is also great for professionals who are already working in Child Care and want to get promoted at work. Requirements To enrol in this Child Care course, all you need is a basic understanding of the English Language and an internet connection. Career path The Child Care bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Child Care. Nursery Manager: £25,000 to £45,000 per year Early Years Practitioner: £18,000 to £26,000 per year Childcare Center Director: £28,000 to £55,000 per year Special Educational Needs (SEN) Teacher: £24,000 to £42,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificates for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Diploma in Child Care
Delivered Online On Demand30 hours
£41

Certificate in Child Counselling

By Compliance Central

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Child Counselling skills? If yes, then you have come to the right place. Our comprehensive courses on Child Counselling will assist you in producing the best possible outcome by mastering the Child Counselling skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Courses you'll get: Course 01: Certificate in Child Counselling Course 02: Child Psychology Diploma Course 03: Childcare & Family Support Worker Course 04: Safeguarding Children Level 3 Course 05: Certificate in Cognitive Behavioural Therapy (CBT) Course 06: Child Protection Child Counselling Curriculum Breakdown of the Child Counselling Bundle Module 01: Introduction Module 02: Psychology of Growth and Development Module 03: Therapeutic Language Module 04: Psychological Issues Module 05: Therapeutic Outcomes Module 06: Working as a Counsellor The Child Counselling bundle is for those who want to be successful. In the Child Counselling bundle, you will learn the essential knowledge needed to become well versed in Child Counselling. Our Child Counselling bundle starts with the basics of Child Counselling and gradually progresses towards advanced topics. Therefore, each lesson of this Child Counselling course is intuitive and easy to understand. Why would you choose the Child Counselling course from Compliance Central: Lifetime access to Child Counselling courses materials Full tutor support is available from Monday to Friday with the Child Counselling course Learn Child Counselling skills at your own pace from the comfort of your home Gain a complete understanding of Child Counselling course Accessible, informative Child Counselling learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Child Counselling bundle CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Counselling bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Child Counselling. It is also great for professionals who are already working in Child Counselling and want to get promoted at work. Requirements To enrol in this Child Counselling course, all you need is a basic understanding of the English Language and an internet connection. Career path The Child Counselling bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Child Counselling. Child Counsellor: £25,000 to £45,000 per year School Counsellor: £25,000 to £40,000 per year Youth Counsellor: £22,000 to £35,000 per year Family Therapist: £30,000 to £50,000 per year Play Therapist: £22,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificates for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Certificate in Child Counselling
Delivered Online On Demand30 hours
£41

The Microsoft Office Diploma

By OnlineCoursesLearning.com

The Microsoft Office Diploma Course Includes the following courses: Microsoft Excel for Beginners Certificate Microsoft Excel Advanced Certificate Microsoft Excel Intermediate Certificate Microsoft Outlook Certificate Microsoft PowerPoint Certificate Microsoft Word Certificate Please Note: This course uses the Microsoft 365 version of Office. Any other versions will have some differences in the functions. This comprehensive and all-encompassing course on the most popular and widely used Microsoft Office programs aims to provide you with thorough and detailed knowledge in all areas of Microsoft Office. In fact, this bumper course combines the content of six individual courses, making it the ideal package for those of you who want to solidify your learning on Microsoft Office, for either professional or personal reasons. Those who work in an office environment or who are re-entering the workplace after a break will really benefit from the structured learning that this course offers, allowing you to hit the ground running at work. However, the course is equally useful for those using Microsoft Office in a personal capacity, as many tasks that you need to do on your home PC will likely involve working on these programs. Each of the courses which make up this bumper course has been tailor-made to incorporate the key information and skills that you need in order to improve your proficiency in each area of Microsoft.  The courses are run with training videos, allowing you to work in an interactive way, and at your own pace. Let's take a more detailed look at what each course offers you: What You Will Learn The combined course covers the following courses in full: Microsoft Excel for Beginners Certificate Microsoft Excel Intermediate Certificate Microsoft Excel Advanced Certificate Microsoft Word Certificate Microsoft PowerPoint Diploma Microsoft Outlook Diploma. Microsoft Excel for Beginners Certificate Course The first of our Microsoft Excel courses is perfect for those individuals who are new to this program or who need to brush up their basic skills with more practice. Completion of this course also offers the ideal foundation before moving on to the more advanced units. It offers simple and clear definitions of some of the key terminology within Excel, such as cells, rows and columns and how to input, edit and delete data. There is also an introductory section on how to create and work with basic formulas and pivot tables, which will be covered in more detail in the Intermediate and Advanced units. The course also covers how to work with worksheets and tabs in Excel, such as renaming, deleting, hiding, moving and copying. Microsoft Excel Intermediate Certificate Course This unit builds upon the progress that you have made in the Beginners unit to look at more complex functions within Excel such as averages, medians, modes and roundings and the best methods to manipulate such functions to help you to get the information that you want out of the program. In addition, formatting methods within Excel are covered, including changing texts and backgrounds, adding special characters and using AutoFill options. Microsoft Excel Advanced Certificate Course This unit is the most comprehensive and detailed of the three and aims to prepare you for jobs or situations where you require a thorough and proficient level of Excel. This unit really gets into the detail of the analytical functions of Excel, including more complex formulas such as MATCH, INDEX and VLOOKUP and, crucially, how to decide upon the most appropriate formula for a particular calculation. After completing this unit, you should feel confident to use and manipulate the largest range of Excel formulas and be able to use Excel to its full functionality. Microsoft Word Certificate Course The ability to use Microsoft Word effectively is a crucial requirement of many office based roles. This course on Microsoft Word is an all-encompassing source of information which offers you the opportunity to enhance your skills in this widely-used program. You will learn a wide range of skills here, from the basics of entering text into a Word document, to how to use some of the editing and formatting tools available, including using the toolbars and various design features such as headers and hyperlinks, and many other aspects. Microsoft PowerPoint Diploma Course PowerPoint is a very useful program for those who are responsible for creating and delivering presentations in the workplace. By completing this course, you are taking a big step towards ensuring that your slideshows are professional and polished. The course starts from the beginning, assuming no prior knowledge of the area, and covers the creation of a PowerPoint presentation and the addition and editing of slides within it. You will also learn how to insert and format text, tables, images and graphics into your slides and how to effectively use SmartArt to give your presentations an extra special edge. You will learn effective methods to use linking and annotation features, as well as how to insert notes, comments and handout tools for your presentation. Microsoft Outlook Diploma Course Microsoft Outlook is very widely used as an email and organisation program in both professional and personal contexts and a solid familiarisation with its functionality will help you to really get the best out of using it. Our course will help you to get to grips with composing and responding to emails, including adding attachments and automatic signatures and creating out of office messages. It will help you to set up lists of contacts and create advanced rules to help Outlook work seamlessly for you. You will also learn all about the calendar functionalities, including how to set up meetings, navigating calendars and assigning tasks to others. The Benefits of our Microsoft Office Course Studying with us to achieve success in our Microsoft Office combined course can offer you many benefits; not least the confidence and ability to professionally and effectively work with some of the most frequently used administration and workplace systems in the world. Here are some of the other benefits that you can enjoy by undertaking this course: The course is intuitive and easy to follow, allowing you to work at your own pace and revisit key concepts or areas of difficulty as you need You can study at home, in your free time and on any compatible electronic device, making access simpler than ever The courses come complete with video training, helping you to solidify your learning We offer full online support from our specialists as you progress through the course There are no entry requirements - simply a willingness to learn You will receive an industry recognised certification upon successful completion of the course.

The Microsoft Office Diploma
Delivered Online On Demand
£129

Sports and Fitness Advanced Diploma

5.0(10)

By Apex Learning

Do you want to work in a field like Sports and Fitness coaching? If yes, our Sports and Fitness course will give you in-depth information to assist and motivate people in this diverse and dynamic Sports and Fitness industry. For a long time, sports have been considered a method to remain fit and in shape, but their relevance goes far deeper. As a matter of fact, practising sports offers life values like discipline, responsibility, self-confidence, accountability, and collaboration. Our sports and fitness course is meticulously created to focus on conditioning the body and mind to thrive through the particular demands for endurance, speed, agility, balance, and restoration required by each discipline and to limit injury. Along with this Sports and Fitness course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Sports and Fitness Bundle Consists of the following Premium courses: Course 01: Sports and Fitness Course 02: Sports Psychology Course 03: Sports Injuries Course 04: Pain Management Course 05: Sports Nutrition Training Level 3 Course 06: Home Workout for Fitness, Weight and Health Course 07: Motivation For Weight Loss & Mindset Course 08: Cardiac (Heart) Care Course 09: Physiotherapy Assistant Course 10: Hydrotherapy Course 11: Biohacking Your Physical and Mental Health Key features of this Sports and Fitness course: This Sports and Fitness bundle is CPD QS Accredited Learn Sports and Fitness from anywhere in the world Lifetime access Sports and Fitness is entirely online 24/7 Learner support This Sports and Fitness training has covered all the latest topics to keep you better prepared for your Sports and Fitness career. The Sports and Fitness bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Sports and Fitness expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Sports and Fitness Bundle: Course 01: Sports and Fitness Introduction Skills and Responsibilities of Coaches Principles of Coaching The Psychology of Sports Coaching - Part 1 The Psychology of Sports Coaching - Part 2 Physical Fitness for Athletes - Part 1 Physical Fitness for Athletes - Part 2 Coaching Football - Techniques Coaching Football - Tactics Coaching Strategies in Cricket Notes for Coaches in Cricket Battling Drugs Nutrition Concerns for Athletes Injury Prevention and Rehabilitation How will I get my Sports and Fitness Certificate? After successfully completing the Sports and Fitness course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get Sports and Fitness hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports and Fitness bundle. Requirements This Sports and Fitness course has been designed to be fully compatible with tablets and smartphones. Career path Having this Sports and Fitness expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Sports and Fitness Advanced Diploma
Delivered Online On Demand
£39

Makeup Artist Training

5.0(10)

By Apex Learning

With excellent makeup expertise, every face can become a canvas for your creativity to express itself! You can make people's memorable days extra glamorous with your creativity. Like, making a bride look the most beautiful woman in the world on her wedding day or boost someone's confidence by helping her look gorgeous on a date night. On top of these, you can either go for solo entrepreneurship or work with big brands with your makeup artistry! This Makeup Artist bundle will guide you to adapt the skills and educate you about different lucrative career opportunities. Through this Makeup Artist 11-in-1 course, you will acquire knowledge about cosmetics from traditional to modern along with techniques for special makeup applications. Moreover, you will also receive aromatherapy and reflexology training while discovering all the tips and tricks for perfect makeup photography. This Makeup Artist bundle is composed of 11 popular courses: Course 01: Make-up Artist Course 02: Online Nail Technician Diploma Course 03: Hairdressing Level 3 Course 04: Aging and Longevity Secrets Course 05: Ayurveda Healing Certificate Course 06: Diet and Nutrition Complete Food Composition Diploma Course 07: Food Allergen Awareness Course 08: Professional Photography Diploma Course 09: Complete Communication Skills Master Class for Life Course 10: Personal Hygiene Course 11: Infection Prevention Training From this Makeup Artist bundle course, you will learn about makeup basics to different trendy beauty methods, such as nail and eyelash extension method, including- How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Course Curriculum of Makeup Artist Level 4 Bundle Course 1: Makeup Artist Level 4 01 What is a Cosmetic? Cosmetics - From Tradition to Modernity Equipment Skin Face Lips Eyes Ten-Step Guide Special Makeup Applications Essential Equipment for the Professional Advanced Makeup Applications 02 Makeup Basics I Makeup Basics II Makeup Basics III Makeup Basics IV Makeup Basics V 03 Body Products Basics Be Educated On Toxins And Detoxing Using Bath Products Sunless Tanning Body Makeup The Latest In Support Garments How Looking Great Makes You Feel Great Wrapping Up CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Makeup Artist course is designed for those passionate about makeup and willing to start their career in the glamorous and progressing Makeup industry. Also, for those who want to polish their Makeup skills to beautify themselves better. Therefore, this course is a perfect fit for- Students Graduates Job Seekers Entrepreneurs Anyone passionate about Makeup Requirements Neither you need any degree nor any qualification! Just a stable internet connection and a smart device to enrol for this Makeup Artist course! Career path While equipping you with adequate information and knowledge, this Makeup Artist course will also pave out different career opportunities, including- Bridal Makeup Artist Sales Representative of Makeup Brands Stage and Theatre Makeup Artist For these career opportunities, the average salary generally varies from £15,000 to £ 40,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Makeup Artist Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Makeup Artist Training
Delivered Online On Demand
£39

Coaching & Mentoring - CPD Certified

5.0(10)

By Apex Learning

Good Coaching & mentoring - Skilled employees - Productive business culture As a mentor, you don't just enhance employee skills, but lift their confidence too. It makes a genuine difference in their professional and personal development. So if you want to step into a mentorship position and empower employees to become more confident in their roles, this Level 3 Diploma in Coaching & Mentoring course is all you need. Effective coaching and mentoring are essential in today's time. It helps in improving employee performance, enhancing employee productivity and reducing employee turnover. This Level 3 Diploma in Coaching & Mentoring course will give you valuable insights into how coaching and mentoring work. The Coaching & Mentoring course will teach you much more than just people management. You will learn to develop excellent communication skills, understand neuro-linguistic programming, read body language, provide motivation and emotional support, and recognise success. Alongside this, you will be taught how to seize business opportunities with this skill and thrive in a growing industry. Enrol now and upskill your workforce for better organisational benefits! Along with this Coaching & Mentoring Course, you will get 10 Premium courses absolutely free. Also, you will get an original hardcopy certificate, transcript and a student ID card for Free. Courses included in this Coaching & Mentoring Bundle? Course 01: Coaching & Mentoring Course 02: Diploma in Becoming Career Smart Course 03: Leadership & Management Diploma Course 04: Level 4- Office Management Course 05: Life Coaching | Online Course Course 06: Level 3 Mental Health Awareness Course Course 07: Stress Management Training Course 08: Performance Management Course 09: Decision-Making Course 10: Personal Hygiene Course 11: Effective Communication Skills Learning Outcomes of Coaching & Mentoring Course: Understand the principles and importance of Coaching & Mentoring. Identify and implement effective Coaching & Mentoring processes and models. Recognise and adhere to ethical guidelines in coaching and mentoring. Develop effective communication skills to facilitate coaching and mentoring. Apply personal skills such as self-awareness and emotional intelligence to coaching and mentoring. Demonstrate management skills in coaching and mentoring relationships. Apply functional skills to tailor coaching and mentoring to specific contexts. So enrol now in this Coaching & Mentoring Course to advance your career! Coaching & Mentoring Training Course Curriculum of Coaching & Mentoring Course 01: Coaching & Mentoring Lesson 01: Introduction to Coaching & Mentoring Lesson 02: Objectives & Processes Lesson 03: Ethical Aspects Lesson 04: Coaching & Mentoring Models Lesson 05: Effective Communication Skills Lesson 06: Personal Skills Lesson 07: Coaching & Mentoring Management Skills Lesson 08: Functional Skills How will I get my Certificate? After successfully completing the Coaching & mentoring course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Coaching & mentoring Requirements Coaching & mentoring Career path Coaching & Mentoring The Advanced Diploma in Coaching & Mentoring would be beneficial for the following careers: Coach Development Instructor Facilitator Life Coach Life Consultant Mentor Talent Coach. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Coaching & Mentoring) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Coaching & Mentoring - CPD Certified
Delivered Online On Demand
£39

CRM, PR & Phone-Based Customer Service

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Embroidery : Designing Embroidery Project

4.3(43)

By John Academy

Discover the artistry of embroidery in our comprehensive course, "Embroidery: Designing Embroidery Projects." From fundamental stitches to designing and stitching your own projects, explore the world of embroidery with personalized guidance. Unleash your creativity, master special techniques, and take your skills to new heights. Join us to bring your unique visions to life through the timeless craft of embroidery. Enroll now and embark on a creative journey like never before!

Embroidery : Designing Embroidery Project
Delivered Online On Demand1 hour 30 minutes
£23.99

UK Employment Law & HR Training at QLS Level 5 Diploma

By Imperial Academy

Employment Law, HR Training, Sage 50 Payroll, Office Skills, Administration, Paralegal Training: All In A Single Package

UK Employment Law & HR Training at QLS Level 5 Diploma
Delivered Online On Demand
£100

Level 3, 4 & 5 Voiceover Training: Become A Voice Actor (QLS Endorsed)

By Imperial Academy

Level 5 | FREE 2 CPD Courses | FREE QLS Hard Copy + CPD PDF Certificates | CPD Accredited | Lifetime Access

Level 3, 4 & 5 Voiceover Training: Become A Voice Actor (QLS Endorsed)
Delivered Online On Demand
£100