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Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary

The Art of Persuasive Communication Course Overview This course explores the essential techniques and principles of persuasive communication, equipping learners with the skills to influence and engage effectively across diverse settings. Covering key areas such as rhetorical strategies, emotional intelligence, and audience analysis, the course offers practical knowledge that enhances personal and professional interactions. Learners will develop confidence in crafting compelling messages, improving negotiation abilities, and fostering meaningful connections. Designed for a wide range of individuals, this course provides valuable tools to advance communication proficiency, enabling participants to stand out in business, leadership, sales, or everyday conversations. Course Description Delving deeper into the art and science of persuasion, this course covers foundational topics including persuasive language, storytelling, non-verbal cues, and ethical communication practices. Through a structured learning experience, participants will examine various communication models and apply these to real-life scenarios, enhancing clarity and impact. Emphasis is placed on understanding audience needs, overcoming objections, and building trust. By completing this course, learners gain advanced skills to influence decision-making, resolve conflicts, and inspire action with confidence and integrity. The content is carefully designed to develop critical thinking, empathy, and effective dialogue within both professional environments and personal relationships. The Art of Persuasive Communication Curriculum Module 01: Introduction to Persuasive Communication Module 02: Principles and Techniques of Persuasion Module 03: Crafting Powerful Messages Module 04: Understanding and Engaging Your Audience Module 05: Emotional Intelligence in Communication Module 06: Non-Verbal Communication and Its Impact Module 07: Overcoming Resistance and Handling Objections Module 08: Ethical Considerations in Persuasive Communication Module 09: Persuasion in Leadership and Negotiation Module 10: Enhancing Communication for Career Success (See full curriculum) Who Is This Course For? Individuals seeking to improve their influence and communication skills. Professionals aiming to enhance leadership and negotiation abilities. Beginners with an interest in mastering effective communication techniques. Anyone looking to boost confidence in personal and business conversations. Career Path Communications Specialist Sales and Marketing Executive Public Relations Officer Customer Relationship Manager Leadership and Management Roles Negotiation Consultant Corporate Trainer in Communication

Minute Taking Executive Training Course Overview This Minute Taking Executive Training course equips learners with essential skills to accurately record, organise, and present meeting minutes with professionalism and clarity. Designed to enhance effectiveness in administrative and executive roles, the course covers key concepts including meeting preparation, understanding meeting structure, capturing decisions and actions, and mastering the responsibilities of a minute taker. Learners will gain confidence in their note-taking abilities and discover how to leverage technology to streamline the process. By the end of the course, participants will be capable of producing clear, concise, and well-structured minutes that support organisational efficiency and communication. Course Description This comprehensive training delves into the full scope of minute taking, starting with foundational knowledge on the importance and types of minutes. Learners explore how to prepare thoroughly before meetings and understand different meeting formats and protocols. The course covers how to accurately document discussions, decisions, and assigned actions, while also clarifying the specific duties and ethical considerations of a minute taker. Practical guidance on effective note-taking techniques and strategies for building confidence in minute-taking situations is included. Additionally, learners will examine how digital tools and technology can aid in capturing and distributing minutes efficiently. Throughout, the course emphasises professionalism and accuracy, ensuring participants develop skills that are highly valued across various industries. Minute Taking Executive Training Curriculum Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence (See full curriculum) Who Is This Course For? Individuals seeking to enhance their minute-taking skills for professional settings. Professionals aiming to advance their administrative or executive support career. Beginners with an interest in administrative functions and effective communication. Office staff looking to improve meeting documentation accuracy and efficiency. Career Path Executive Assistant Administrative Officer Office Manager Project Coordinator Corporate Secretary Meeting Coordinator

Master Microsoft Office 2021 with our comprehensive course. From Excel to PowerPoint and Word, learn essential tools and techniques for enhanced productivity and efficiency.

Description: Microsoft Word is a windows based application which lets you create and edit different types of documents that you can type. It is one of the most fundamental types of software that anyone learns for using a computer. Level 3 Diploma in Microsoft Word 2016 is a complete course on all the aspects of this program. In this course, you will learn about MS word interface, how to create and edit a document, backups, etc. As you move up the hierarchy of modules, you will know about different formatting tools available in MS Word. These tools will allow you to add styles, borders, tables, graphics objects, and other customization. In the end, these skillsets will be very helpful. Learning Outcomes: Word 2016 user interface, creating basic documents and utilizing help Managing text through modifying, finding and replacing, and selecting them; and arranging texts through tabs and lists Understanding the commands on the home tab and mini toolbar Paragraph layout tool, borders, shading, styles and formatting management techniques Maximizing your ability to utilize tables within Word 2016 Inserting symbols and special characters along with techniques for adding them Managing your page's appearance with colours, borders, watermarks, headers, footers and page setup dialogue box Reviewing documents through spell check, research pane and thesaurus Document accessibility options Customizing the user interface, modifying save options and managing other file types Sorting data, controlling cell layout, performing calculations, and creating and modifying charts for tables Creating and modifying text, list and table styles along with applying and customizing document themes Modifying images, integrating them with texts, adding screenshots and videos to documents Discussion on text boxes, shapes, WordArt and SmartArt Inserting building blocks, specially Quick Parts and fields Controlling text flow through setting paragraph options, using section breaks, formatting text as columns, and linking text boxes Utilizing templates to the best of your abilities Ways to merge mail along with creating data source and merging envelopes and labels Best ways to use Macros in order to automate tasks Changing user information, sharing documents, working with comments and comparing document changes Collaborate on documents by reviewing them, merging changes and co-authoring Discover how to best use reference tools, like captions, cross-references, bookmarks, hyperlinks, footnotes, endnotes, citations and bibliographies Working with master documents and subdocuments Adding cover page; creating an index, table of contents, and ancillary tables; and managing outlines to simplify and manage large documents Suppressing information from a document, setting editing restrictions, adding digital signature platforms, and restricting document access Find out techniques for saving and exporting form data, along with creating and manipulating forms Using SharePoint Server with Word in order to create, compare and combine different document versions Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Microsoft Word 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Microsoft Word 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Identify the Components of the Word Interface 00:30:00 Create a Word Document 00:30:00 Help 00:30:00 Navigate and Select Text 00:30:00 Modify Text 00:30:00 Find and Replace Text 00:30:00 Apply Character Formatting 00:30:00 Align Text Using Tabs 00:30:00 Display Text as List Items 00:30:00 Control Paragraph Layout 00:30:00 Apply Borders and Shading 00:30:00 Apply Styles 00:30:00 Manage Formatting 00:30:00 Insert a Table 00:30:00 Modify a Table 00:30:00 Format a Table 00:30:00 Convert Text to a Table 00:30:00 Sort a List 00:30:00 Renumber a List 00:30:00 Customize a List 00:30:00 Insert Symbols and Special Characters 00:30:00 Add Images to a Document 00:30:00 Apply a Page Border and Color 00:30:00 Add a Watermark 00:30:00 Add Headers and Footers 00:30:00 Control Page Layout 00:30:00 Check Spelling and Grammar 00:30:00 Other Proofing Tools 00:30:00 Check Accessibility 00:30:00 Customize the Word Interface 00:30:00 Additional Save Options 00:30:00 Manage Additional File Types 00:30:00 Module : 2 Sort Table Data 00:30:00 Control Cell Layout 00:30:00 Perform Calculations in a Table 00:30:00 Create a Chart 00:30:00 Create and Modify Text Styles 00:30:00 Create Custom List or Table Styles 00:30:00 Apply and Customize Document Themes 00:30:00 Resize an Image 00:30:00 Adjust Image Appearance 00:30:00 Integrate Pictures and Text 00:30:00 Insert and Format Screenshots 00:30:00 Insert Video 00:30:00 Create Text Boxes and Pull Quotes 00:30:00 Draw Shapes 00:30:00 Add WordArt and Other Text Effects 00:30:00 Create Complex Illustrations with SmartArt 00:30:00 Insert Building Blocks 00:30:00 Insert Fields Using Quick Parts 00:30:00 Control Paragraph Flow 00:30:00 Insert Section Breaks 00:30:00 Insert Columns 00:30:00 Link Text Boxes to Control Text Flow 00:30:00 Create a Document Using a Template 00:30:00 The Mail Merge Features 00:30:00 Merge Envelopes and Labels 00:30:00 Create a Data Source Using Word 00:30:00 Automate Tasks Using Macros 00:30:00 Create a Macro 00:30:00 Module : 3 Modify User Information 00:15:00 Share a Document 00:30:00 Work with Comments 00:15:00 Compare Document Changes 00:15:00 Review a Document 00:15:00 Merge Document Changes 00:15:00 Coauthor Documents 00:15:00 Add Captions 00:15:00 Add Cross-References 00:15:00 Add Bookmarks 00:15:00 Add Hyperlinks 00:15:00 Insert Footnotes and Endnotes 00:15:00 Add Citations 00:30:00 Insert a Bibliography 00:15:00 Insert Blank and Cover Pages 00:15:00 Insert an Index 00:30:00 Insert a Table of Contents 00:30:00 Insert an Ancillary Table 00:15:00 Manage Outlines 00:30:00 Create a Master Document 00:30:00 Suppress Information 00:30:00 Set Editing Restrictions 00:30:00 Restrict Document Access 00:15:00 Create Forms 00:30:00 Manipulate Forms 00:15:00 Form Data Conversion 00:15:00 Create a New Document Version 00:30:00 Compare Document Versions 00:15:00 Merge Document Versions 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Word 2016 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Word 2016 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Advanced Diploma on Leadership & Management - Team Leader course - Updated 2024 A staggering 79% of employees consider leaving due to lack of appreciation from their team leaders. The team leader can have a significant impact on the satisfaction and motivation of employees, which drives sales to great heights. This course is perfect for aspiring team leaders, supervisors, and managers who are looking to enhance their leadership & management capabilities. Whether you're new to a leadership & management role or seeking to refine your skills, this diploma will provide you with the knowledge and confidence to lead with excellence. According to Reed a Team Leader can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Additionally, the demand for skilled Team leaders and managers is steadily rising, with a projected growth rate of 10-15% in the sector over the next decade. Don't miss the opportunity to become the team leader you've always aspired to be. Enrol in the Level 3 Advanced Diploma in Leadership & Management - Team Leader Course today and take on a journey towards professional growth and success. Thus, investing in this Leadership & Management course not only enhances job prospects but also provides a competitive edge in a continuously evolving professional landscape. Key Features: This Leadership & Management - Level 3 Advanced Diploma Course Includes This Leadership & Management course is CPD QS Certified Free Certificate from Reed CIQ Approved Leadership & Management course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Leadership & Management - Team Leader course is a smart investment in your professional future. Our Leadership & Management - Team Leader course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Leadership & Management - Team Leader course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Leadership & Management - Team Leader course is the key to unlocking your potential and advancing your professional journey. Course Curriculum: Level 3 Advanced Diploma on Leadership & Management - Team Leader Module 01: Team Dynamics and Collaboration Module 02: Foundations of Leadership & management Module 03: Strategies for Building High-Performing Teams Module 04: Motivational Strategies for Team Members Module 05: Effective Talent Identification and Management Module 06: Stress Management and Well-being at Work Module 07: Strategic Succession Planning Module 08: Enhancing Communication Skills Module 09: Negotiation Techniques for Effective Leadership Module 10: Navigating Change in the Workplace Module 11: Time Management Strategies for Leaders Module 12: Conflict Resolution and Collaboration Module 13: Risk Management Processes and Strategies Module 14: Leadership & management in Virtual Team Environments Learning Outcomes: After completing this Level 3 Advanced Diploma on Leadership & Management - Team Leader course you will be able to: Define and articulate the essence of teamwork for effective collaboration. Understand the principles of Leadership & management in organizational settings. Build and lead high-performing teams, fostering a culture of excellence. Motivate team members with strategies that inspire and drive collective success. Implement talent management practices for identifying, nurturing, and retaining key skills. Manage stress, prioritize mental health, and create a resilient team environment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management - Team Leader course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Leadership & Management - Team Leader. Moreover, this Leadership & Management - Team Leader course is ideal for: Aspiring team leaders seeking foundational skills in Leadership & Management. Team leaders aiming to enhance their ability to build and lead teams. Managers and professionals interested in Leadership & Management and team motivation. Individuals looking to develop effective communication and negotiation techniques. Professionals navigating change, conflict, and time management challenges. Requirements There are no requirements needed to enrol into this Leadership & Management - Team Leader course. We welcome individuals from all backgrounds and levels of experience to enrol into this Leadership & Management - Team Leader course. Career path After finishing this Leadership & Management - Team Leader course you will have multiple job opportunities for you. Some of the the following Job sectors of Leadership & Management - Team Leader are: Team Leader - £25K to 40K/year Human Resources Manager - £30K to 60K/year Project Manager - £30K to 60K/year Training and Development Manager - £30K to 60K/year Operations Manager - £30K to 70K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This one-day workshop is intended for participants who have a basic understanding of Outlook but who want to know how to use its advanced features to manage their email communications, calendar events, contact information and other communication tasks. This course will help participants: Gain confidence using Outlook and its advanced features Organise and prioritise email messages Archive messages for safe-keeping Use rules to process received or sent messages automatically Manage scheduled meetings with others Give others permission to view and manage their folders and items Use contacts and commands to find out more about a person or company Prioritise work-flow using tasks and assigning tasks to others 1 Email messages Combining multiple clicks with quick steps Following up flag options Saving multiple attachments Attaching a folder of files Recalling and replacing a message Categorising messages with conditional formatting 2 Message options Adding options to messages Marking a message as private Receiving quick responses with voting buttons Directing replies to specific users Delaying sent messages Inserting links in messages 3 Stay organised with rules Using rules to automate message flow Moving messages with rules Using the rules wizard Setting up rules with conditions Using rules that work whilst you are away 4 Message clean-up Using conversation clean-up Using mailbox clean-up Moving messages to the archive folder Archiving folder properties Auto-archiving properties 5 Managing calendars Creating calendar groups Sharing calendars with permissions Setting up working days and times Managing time zones Categorise appointments with conditional formatting Publishing a calendar 6 Schedule meetings Scheduling a meeting Managing meeting responses Proposing new meeting times Adding attendees to a meeting Viewing multiple appointments 7 Using contacts Merging contacts to letters Merging contacts to labels Mail merging contacts in Word Exporting contacts to Excel 8 Managing tasks Organising your workload with tasks Categorising tasks Assigning tasks to others Sending a task status report Allocating time for tasks Regenerating a new task Viewing your tasks in the calendar 9 Adding message items Adding calendars to messages Adding business cards to messages 10 Email accounts Adding multiple user accounts Adding account permissions

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Highlights of the Course Course Type: Online Learning Duration: 57 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Music Therapy for Chakra and Kundalini - Accredited Certificate Program Master the skills you need to propel your career forward in music therapy - chakra, kundalini. This course will equip you with the essential knowledge and skillset that will make you a confident music therapist and take your career to the next level. This comprehensive music therapy for chakra & kundalini course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this music therapy for chakra & kundalini course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective music therapy - chakra, kundalini practice and equip you with the essential skills, confidence and competence to assist you in the music therapy - chakra, kundalini industry. You'll gain a solid understanding of the core competencies required to drive a successful career in music therapy - chakra, kundalini. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for music therapist or for people who are aspiring to specialise in music therapy - chakra, kundalini. Enrol in this music therapy for chakra & kundalini course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive music therapy for chakra & kundalini course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this music therapy - chakra, kundalini can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This music therapy for chakra & kundalini course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This music therapy for chakra & kundalini course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This music therapy for chakra & kundalini course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction to The Chakra and Kundalini Programme Overview 00:01:00 Introduction to the Chakra and Kundalini 00:03:00 The Root Chakra Introduction to the Root Chakra 00:01:00 Music Therapy for the Root Chakra 00:01:00 The Sacral Chakra Introduction to the Sacral Chakra 00:01:00 Music Therapy for the Sacral Chakra 00:01:00 The Solar Plexus Chakra Introduction to the Solar Plexus Chakra 00:01:00 Music Therapy for the Solar Plexus Chakra 00:01:00 The Heart Chakra Introduction to the Heart Chakra 00:01:00 Music Therapy for the Heart Chakra 00:01:00 The Throat Chakra Introduction to the Throat Chakra 00:01:00 Music Therapy for the Throat Chakra 00:01:00 The Third Eye Chakra Introduction to the Third Eye Chakra 00:01:00 Music Therapy for the Third Eye Chakra 00:01:00 The Crown Chakra Introduction to the Crown Chakra 00:01:00 Music Therapy for the Crown Chakra 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00