8731 Confidence courses in Huntingdon delivered Online

Session 0: Intro A quick, free, intro to the course so you know what you’re getting into! Includes couple of writing exercises to get you going.

Duration 3 Days 18 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v10 environment. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to their own environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Install and configure Veeam Availability Suite into their environment, ensuring data is protected effectively. Adapt with an organization's evolving technical, business and regulatory needs. Ensure recovery is possible, effective, efficient, secure and compliant with business and legal requirements. Provide visibility of the business data assets, and produce effective reports and dashboards to monitor performance and risks. Conduct basic troubleshooting and analysis of their Veeam Availability Suite environment. This three-day, technical deep dive Veeam© Availability Suite? v10: Configuration and Management training course is focused on teaching IT professionals the skills to configure, manage and support a Veeam Availability Suite v10 solution. With extensive hands-on-labs, the class enables administrators and engineers to effectively manage data in an ever-changing technical and business environment, bringing tangible benefit to businesses in the digital world. Introduction Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios Building Backup Capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including NAS Backup jobs. Explore different tools and methods, such as BitLooker? and Deduplication, to maximize environment performance Global Settings and their usage to prevent production performance bottlenecks, encrypt network traffic data and control network jurisdiction Restoring from Backup Identify and describe the different restore tools and their features. Ensure you have the confidence to use the correct restore tool at the right time Using Secure Restore to prevent the restoration of malware Disaster recovery from backup, respond accordingly to a variety of real-world recovery scenarios Backup Copy Jobs Simple vs Advanced Backup Copy Jobs, how to create and modify them using best practices to ensure efficient recovery Utilizing tape jobs, how to create and modify Replication Identify and describe the options available for replication, the use cases and impacts of using Create, modify and delete replication jobs, outline considerations to ensure success Failover Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica, respond accordingly to a variety of real-world recovery scenarios Advanced Repository Capabilities Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Ensure scalability by integrating off-site S3 storage Ensure compatibility with existing deduplication appliances Testing Backup and Replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure Veeam DataLabs? and setup sandbox environments based on backup, replicas and storage snapshots Using Veeam DataLabs Staged Restore to manage and comply with General Data Protection Regulation (GDPR) legislation before releasing restores to production Veeam Backup Enterprise Manager Manage multiple Veeam Backup & Replication? installations from a single web console, maintaining a view of your entire virtual environment, ensuring data protection of ROBO and Enterprise environments. Create user and group roles, delegate workloads whilst maintaining data control Enable encryption password loss protection, helping to restore encrypted data in case of lost or forgotten encryption passwords Veeam ONE Monitor your Virtual, Physical and Cloud environments with Veeam ONE? and assess the different views available Configure Veeam ONE for your specific technical and business requirements, describe the alarm options available and how to customize their usage Set up, use and customize Veeam ONE Reporter, creating the reports and dashboards you require technically and for the business Support Locate, migrate or restore backup configuration Identify and locate appropriate support resources Troubleshooting methodology to identify, isolate and remediate support issues Additional course details: Nexus Humans VEEAM-VMCE Availability Suite v10.0: Configuration and Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VEEAM-VMCE Availability Suite v10.0: Configuration and Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The audience for this course includes professionals who are new to Looker who are interested in leveraging Looker for data analysis, visualization, and reporting. The course is designed for individuals seeking to gain a comprehensive understanding of Looker's functionalities and apply these skills in their organizations to drive data-driven decision-making. Overview This course combines expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert facilitator, you'll explore and gain: Comprehensive understanding of Looker's platform: Gain a solid foundation in Looker's key features, functionality, and interface, enabling you to navigate and utilize the platform effectively for your data analysis and visualization needs. Mastery of LookML and data modeling: Develop proficiency in Looker's unique data modeling language, LookML, to create customized and efficient data models that cater to your organization's specific requirements. Expertise in creating insightful Explores: Learn to build, customize, and save Explores with dimensions, measures, filters, and calculated fields, empowering you to analyze your data and uncover valuable insights. Proficiency in dashboard design and sharing: Acquire the skills to design visually appealing and informative dashboards, share them with different user roles, and schedule exports to keep stakeholders informed and up-to-date. Enhanced content organization with folders and boards: Understand how to effectively use folders and boards to organize, manage, and discover content within Looker, making it easily accessible for you and your team. Optional: Advanced visualization techniques for impactful storytelling: Master advanced visualization techniques, including customizations with HTML, CSS, and JavaScript, and interactive visualizations using Looker's API, to create compelling data stories that resonate with your audience. Discover the power of data analytics and visualization with our hands-on, two-day introductory course Looker Bootcamp: Analyzing and Visualizing Data with Looker. Designed for professionals who want to unlock valuable insights from their data, this immersive training experience will guide you through Looker's cutting-edge features and provide you with the essential skills to create engaging, interactive, and insightful reports and dashboards. Our experienced trainers will take you on a journey from the fundamentals of Looker and its unique data modeling language, LookML, to advanced visualization techniques and content organization strategies, ensuring you leave the course equipped to make data-driven decisions with confidence. Throughout the course, you will have the opportunity to participate in practical exercises and workshops that will help you apply the concepts and techniques learned in real-world scenarios. You will explore the potential of Looker's Explores, dive into LookML's capabilities, and master the art of dashboard design and sharing. Learn how to organize and manage your content with folders and boards and harness the power of advanced visualization techniques to make your data come alive. Getting Started with Looker Overview of Looker and its key features Navigating the Looker interface Looker terminology and basic concepts Connecting to Data Sources Setting up and managing data connections Exploring database schemas Understanding LookML: Looker's data modeling language Creating and Customizing Explores Building and customizing Explores Adding dimensions, measures, and filters Creating calculated fields Saving and organizing Explores Data Visualization Creating visualizations using Looker's visualization library Customizing chart types, colors, and labels Displaying visualizations in dashboards Introduction to Looker's API for custom visualizations Advanced Explores and LookML LookML refresher and best practices Creating derived tables and data transformations Managing access controls and data permissions Organizing and Sharing Content with Folders and Boards Introduction to folders and boards in Looker Creating and managing folders for organizing content Setting up boards for easy content discovery Sharing folders and boards with different user roles and permissions Dashboard Design and Sharing Best practices for dashboard design Adding, arranging, and resizing visualizations Scheduling and exporting dashboard data Advanced Visualization Techniques Customizing visualizations with HTML, CSS, and JavaScript Creating interactive visualizations using Looker's API Integrating Looker visualizations with other tools Hands-on Workshop and Project Participants work on a guided project to apply the skills learned Trainer provides individual support and guidance Project Presentations, Q&A, and Training Wrap-up Additional course details: Nexus Humans Looker Bootcamp: Analyzing and Visualizing Data with Looker (TTDVLK02) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Looker Bootcamp: Analyzing and Visualizing Data with Looker (TTDVLK02) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Interior Design: Interior Design Are you prepared to intensify your love of interior design? Look nowhere else! The best path to become a premier interior designer is through the interior design course. This Interior Design course will benefit both beginners looking for a strong foundation and seasoned professionals looking to improve their skills. In this Interior Design course the combination of theoretical understanding and real-world application is ideal. For any new or ongoing projects, you may learn how to present a project overview in our interior design course. Also, in this interior design course, Design Elements will be briefly discussed. With the help of our interior design course, you will be able to launch your own business, Room by Room Design. Unleash Your Creative Potential and Master the Art of Interior Design! With the help of this interior design course, discover the keys to creating a prosperous Interior Design business. Special Offers of this Interior Design: Interior Design Course This Interior Design: Interior Design Course includes a FREE PDF Certificate Lifetime access to this Interior Design: Interior Design Course Instant access to this Interior Design: Interior Design Course Get FREE Tutor Support to this Interior Design: Interior Designt Course Interior Design: Interior Design Unlock your creative potential with our Interior Design: Interior Design course, tailored for both beginners seeking a solid foundation and seasoned professionals looking to refine their craft. In this Interior Design: Interior Design course, you'll master the perfect blend of theoretical insights and practical application, ensuring your Interior Design: Interior Design projects shine. Learn how to present project overviews with confidence and explore key Interior Design: Interior Design elements in every lesson. Whether starting fresh or refining your skills, our Interior Design: Interior Design course equips you to launch your own business, transforming spaces with a Room by Room Interior Design: Interior Design approach. Start your Interior Design: Interior Design journey today! Who is this course for? Interior Design: Interior Design Those who are interested in starting careers in interior design and related sectors should take this course. Requirements Interior Design: Interior Design To enrol in this Interior Design: Interior Design Course, students must fulfil the following requirements. To join in our Interior Design: Interior Design Course, you must have a strong command of the English language. To successfully complete our Interior Design: Interior Design Course, you must be vivacious and self driven. To complete our Interior Design: Interior Design Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Interior Design: Interior Design Course. Career path Interior Design: Interior Design A variety of professional opportunities and significant career advancement may result from this career-friendly interior design course. like as Architect Landscape architect Interior decorator Interior designer Corporate designer

Dealing with Difficult People: Dealing with Difficult People Do you eagerly wait to enhance your skills in dealing with difficult people? If so, our Dealing with Difficult People course is designed for you to deal with difficult people at work. Our Dealing with Difficult People course has various modules to explain difficult people and their behaviours. How to communicate, solve problems and guide techniques are parts of this Dealing with Difficult People course. You also know how to effectively deal with bosses and colleagues are explained in the Dealing with Difficult People course. You will be able to make impossible situations possible with this Dealing with Difficult People course. Take the Dealing With Difficult People at Work course right now to advance your skills. Special Offers of this Dealing with Difficult People: Dealing with Difficult People Course This Dealing with Difficult People: Dealing with Difficult People Course includes a FREE PDF Certificate Lifetime access to this Dealing with Difficult People: Dealing with Difficult People Course Instant access to this Dealing with Difficult People: Dealing with Difficult People Course Get FREE Tutor Support to this Dealing with Difficult People: Dealing with Difficult People Course Dealing with Difficult People: Dealing with Difficult People The Dealing with Difficult People course is your go-to resource for mastering the art of handling challenging individuals. With carefully designed modules, this Dealing with Difficult People course dives deep into understanding difficult behaviors and how to effectively communicate and problem-solve in tough situations. Learn proven techniques to manage interactions with difficult bosses and colleagues through the Dealing with Difficult People course. By the end of this Dealing with Difficult People training, you'll have the confidence and strategies needed to turn seemingly impossible situations into manageable and even positive outcomes. Who is this course for? Dealing with Difficult People: Dealing with Difficult People This Dealing With Difficult People training is appropriate for anybody active in workplace communication, such as executive assistants, sales representatives, or customer service representatives. Requirements Dealing with Difficult People: Dealing with Difficult People To enrol in this Dealing with Difficult People: Dealing with Difficult People Course, students must fulfil the following requirements. To join in our Dealing with Difficult People: Dealing with Difficult People Course, you must have a strong command of the English language. To successfully complete our Dealing with Difficult People: Dealing with Difficult People Course, you must be vivacious and self driven. To complete our Dealing with Difficult People Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Dealing with Difficult People: Dealing with Difficult People The Dealing With Difficult People at Work course is intended to help you obtain the skills, knowledge, and career of your dreams!

Report Writing: Report Writing Are you a prospective candidate seeking to maximise your expertise and abilities in the Report Writing: Report Writing area? This Report Writing: Report Writing course is created for you. So that You can receive the tools you need to produce polished and useful business reports from our Report Writing: Report Writing course. Our report writing: Report Writing course is designed to give students important information on managerial, leadership, and business-related skills. Moreover, team management, organisational techniques, and management are discussed in our Report Writing: Report Writing course. Also, you will learn the importance of grammar, punctuation, and formatting in the Report Writing: Report Writing course. A strategy for developing one's writing style will be provided by Report Writing: Report Writing training. You will know the best methods for editing and proofreading your work as well as how to write clearly and simply via the Report Writing: Report Writing. Enrol right away to develop your confidence in completing the projects that will put your knowledge in Report Writing: Report Writing Methods to the test. Main Course: Level 5 Report Writing Course 2 Free Courses included with this Report Writing: Report Writing Course. Special Offers of this Report Writing: Report Writing Course This Report Writing: Report Writing Course includes a FREE PDF Certificate. Lifetime access to this Report Writing: Report Writing Course Instant access to this Report Writing: Report Writing Course Get FREE Tutor Support to this Report Writing: Report Writing Course Report Writing: Report Writing Throughout this Report Writing: Report Writing Course, you will learn goal settings, interpersonal skills, knowledge management, communication strategies, business writing, collaborative business writing, proposal writing and critical thinking. This Report Writing: Report Writing Course also covers principles for effective report writing, desktop publishing, layout and design, typography, illustrations and much more. Who is this course for? Report Writing: Report Writing This Report Writing: Report Writing course is intended for people who wish to advance their Report Writing abilities in order to succeed professionally. Requirements Report Writing: Report Writing To enrol in this Report Writing: Report Writing Course, students must fulfil the following requirements. To join in our Report Writing: Report Writing Training Course, you must have a strong command of the English language. To successfully complete our Report Writing: Report Writing Training Course, you must be vivacious and self driven. To complete our Report Writing: Report Writing Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Report Writing: Report Writing Training Course. Career path Report Writing: Report Writing After completing this Report Writing: Report Writing Course Online your professional life will be boosted significantly.

Bookkeeping: Bookkeeping for Personal and Business Accounting Are you willing to gain knowledge on Bookkeeping: Bookkeeping for Personal and Business Accounting? We have prepared a complete course on Bookkeeping for Personal and Business Accounting for you! Our Bookkeeping: Bookkeeping for Personal and Business Accounting course will provide a perfect introduction to bookkeeping and accounting types. Also, the Bookkeeping: Bookkeeping for Personal and Business Accounting course teaches how to track sales, inventory and maintenance. Moreover, this Bookkeeping: Bookkeeping for Personal and Business Accounting course is perfect for learning expenses. After the Bookkeeping: Bookkeeping for Personal and Business Accounting course completion, you can handle illegal accounting and auditing easily. Enrol our Bookkeeping for Personal and Business Accounting course as soon as possible to reach the next heist of success! Special Offers of this Bookkeeping: Bookkeeping for Personal and Business Accounting Course This Bookkeeping: Bookkeeping for Personal and Business Accounting Course includes a FREE PDF Certificate Lifetime access to this Bookkeeping: Bookkeeping for Personal and Business Accounting Course Instant access to this Bookkeeping: Bookkeeping for Personal and Business Accounting Course Get FREE Tutor Support to this Bookkeeping: Bookkeeping for Personal and Business Accounting Course Bookkeeping: Bookkeeping for Personal and Business Accounting Enhance your financial skills with our Bookkeeping: Bookkeeping for Personal and Business Accounting course, offering an excellent introduction to bookkeeping and various accounting types. Through the Bookkeeping: Bookkeeping for Personal and Business Accounting course, you'll master the essentials of tracking sales, managing inventory, and handling maintenance records. This Bookkeeping: Bookkeeping for Personal and Business Accounting course also covers managing expenses effectively, providing a comprehensive understanding of financial oversight. After completing the Bookkeeping: Bookkeeping for Personal and Business Accounting course, you'll have the confidence to navigate illegal accounting and auditing challenges with ease, making you a proficient bookkeeping expert. Who is this course for? Bookkeeping: Bookkeeping for Personal and Business Accounting The Bookkeeping: Bookkeeping for Personal and Business Accounting course is perfect for business owners, entrepreneurs or individuals involved in this sector. Requirements Bookkeeping for Personal and Business Accounting To enrol in this Bookkeeping for Personal and Business Accounting Course, students must fulfil the following requirements. To join in our Bookkeeping: Bookkeeping Course, you must have a strong command of the English language. To successfully complete our Bookkeeping: Bookkeeping Course, you must be vivacious and self driven. To complete our Bookkeeping: Bookkeeping Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Bookkeeping: Bookkeeping Course. Career path Bookkeeping: Bookkeeping for Personal and Business Accounting You might confidently handle the bookkeeping: bookkeeping and accounting for your own company, house, or other interests once you've finished this Bookkeeping: Bookkeeping for Personal and Business Accounting course.

Course Overview This comprehensive First Aid at Work course is designed to equip learners with the knowledge needed to effectively manage health-related emergencies in professional settings. Covering a wide range of workplace incidents, it explores the role of appointed persons, emergency protocols, and how to respond to common injuries and illnesses. Learners will develop confidence in managing both physical and mental health-related situations at work, including remote support and procedures adapted for the COVID-19 era. Whether you are an employee, manager, or business owner, this course provides essential guidance that aligns with UK regulations and first aid expectations in modern work environments. By the end of the course, learners will be familiar with key emergency response procedures and legal requirements, contributing to a safer and more responsible workplace culture. Course Description The First Aid at Work course offers in-depth learning across a structured series of modules that cover everything from primary and secondary assessments to CPR, AED usage, and mental health support. It examines various types of injuries and illnesses such as fractures, dislocations, breathing problems, and minor workplace injuries. The course also discusses the legal framework for first aid at work, risk assessments, and the importance of mental health awareness. Additionally, it addresses recent considerations such as pandemic-specific protocols and remote psychological support. Learners will gain theoretical insight into emergency handling, including when and how to contact emergency services. With up-to-date content aligned with UK standards, this course is ideal for those looking to support a health-conscious and safety-oriented work environment. Course Modules: Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid Module 03: Incident Management at Work Module 04: Classifications and Abbreviations Module 05: Emergency Management Module 06: Primary Survey Module 07: Secondary Survey Module 08: Basic First-Aid Techniques Module 09: AED Module 10: Minor Injuries at Workplace Module 11: Loss of Responsiveness and CPR Module 12: Breathing Problems Module 13: Secondary Illnesses and Injuries Module 14: Fractures and Dislocations Module 15: Call for an Emergency Module 16: Things to Keep in Mind for A First Aider Module 17: Legal Framework for Workplace First Aid Module 18: Mental Health First Aid in the Workplace Module 19: First Aid during Coronavirus Pandemic Module 20: First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 21: Remote Psychological First Aid (See full curriculum) Who is this course for? Individuals seeking to understand workplace first aid responsibilities. Professionals aiming to support health and safety compliance in the workplace. Beginners with an interest in health and safety protocols. Managers, HR personnel, or safety officers seeking foundational knowledge in first aid. Career Path Workplace Health & Safety Officer HR and Compliance Manager Office Administrator with Safety Responsibilities Site or Facility Supervisor Community Support Worker Mental Health Support Facilitator Risk Management and Corporate Safety Advisor

Course Overview This comprehensive Microsoft Office course provides an in-depth understanding of the core Office applications—Word, Excel, PowerPoint, and Access. Designed to develop essential digital skills, it equips learners with the ability to navigate each program with confidence, improving document creation, data management, presentations, and database handling. Covering both foundational and advanced features, the course is ideal for those looking to boost their efficiency in a variety of business and administrative contexts. By the end of the course, learners will have the capability to produce professional documents, organise data in spreadsheets, create impactful presentations, and manage information through databases. This structured training ensures clarity in using Microsoft Office tools to support workplace productivity and enhance employability across multiple sectors. Course Description This course explores the full functionality of Microsoft Word, Excel, PowerPoint, and Access—focusing on both classic and new features of the 2019 versions. Learners will begin with the essentials, such as creating and formatting documents, performing calculations in spreadsheets, and developing effective slide presentations. As the modules progress, learners will delve into more detailed features, including managing lists, inserting graphics, handling data queries, and designing user-friendly reports. The training also includes familiarisation with the interface and workflow improvements in each application, offering structured, sequential guidance. Ideal for office professionals, jobseekers, and administrative staff, the course enhances digital fluency and enables learners to carry out a wide range of clerical and operational tasks using the Microsoft Office suite. Course Modules Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their office software knowledge for employment. Professionals aiming to upgrade their digital skills in a business setting. Beginners with an interest in learning Microsoft Office applications. Jobseekers and administrative workers looking to strengthen their CVs. Career Path Administrative Assistant Data Entry Officer Office Manager Project Coordinator Personal Assistant Executive Support Roles Customer Service Representative Database Administrator (Entry-Level)

Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development