9343 Confidence courses in Hexham delivered Online

Did you know Xero is the most widely used accounting software, but most people don't know how to use it correctly? Learn valuable, usable skills in Xero that employers are looking for right now and get ahead of the competition in your next interview or job promotion.  Through the Xero Accounting Diploma you will learn to use Xero to manage business accounts. The course is about how to use Xero based on the most popular functions which you as a Xero operator need to know how to use, in order to be proficient in using the software. You will learn how to set up a Xero system from the right beginning to the end, including how to enter opening balances, post customer invoices and credit notes. In addition to that, you will enhance your knowledge about post supplier bills and credit notes, pay suppliers, petty cash, prepare a VAT return, reconcile the bank and the credit card, and post journals. Moreover, understand the management of payroll function, write off bad debts, and run reports amongst things. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Xero Accounting Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Xero Accounting Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction 00:02:00 Getting Started Introduction - Getting Started 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:07:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:18:00 Repeating Invoices 00:07:00 Credit Notes 00:06:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:06:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:12:00 Other Billing Tasks 555 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:06:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:02:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: The VMware Ultimate Bootcamp vSphere 5 course provides the advanced virtualisation concepts and teaches about VMware methodology. The course also explores the VMware vSphere 5.0 product suite. Throughout the course, you will learn how to use tools to administer VMware environment. You will also learn about planning the ESXi deployment, vSphere five deployment guidelines, vSphere Hypervisor installation, configuring hostname resolution and NTP, and Troubleshooting ESXi. Finally, the course teaches you vCenter Server 5 and licensing, configuring network and storage, security issues and VM monitoring. In short, the course covers all the concepts related to virtualisation including different 3rd party tools and technologies so that you can increase your virtualisation knowledge. The purpose of the course is to prepare you to become a certified professional virtualisation expert. The course will help you to work efficiently in real-world troubleshooting issues from installation process to up-gradation and security system. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our VMware Ultimate Bootcamp vSphere 5 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Introduction and Methodology Learn IT! Do IT! Know IT! FREE 00:06:00 Virtualization Overview Why Virtualize 01:01:00 Planning and Installing ESXi Planning the ESXi Deployment 00:12:00 vSphere 5 Deployment Guidelines 00:11:00 vSphere Hypervisor (ESXi) Installation 00:41:00 Configuring Hostname Resolution and NTP 00:08:00 CTroubleshooting ESXi 00:10:00 Using Tools to Administer a VMware Environment Overview of 3rd Party Tools 00:13:00 ESXi Management 00:29:00 Linux Command Review 00:08:00 Troubleshooting the vSphere Client (VIC) 00:02:00 vCenter Server 5 and Licensing Licensing 00:20:00 vCenter Server Installation 00:32:00 vCenter Server Inventory 00:11:00 Managing vCenter Server 00:11:00 Planning vCenter Server Deployment 00:06:00 Troubleshooting vCenter Server and Database 00:17:00 Configuring Networking Creating & Modifying Virtual Networks 00:49:00 vSphere Distributed Virtual Switches 00:43:00 Creating & Modifying Virtual Networks Using CLI 00:13:00 Configuring Storage Storage Concepts 00:34:00 iSCSI Storage (GUI & Command Line) 00:35:00 Fibre Channel Storage 00:08:00 VMFS Datastores (GUI & Command Line) 00:36:00 NAS Storage and NFS Datastores (GUI & Command Line) 00:13:00 Raw Device Mapping (RDM) 00:07:00 VM Creation, Configuration, and Snapshots Create a VM 00:31:00 Create Multiple VMs, Templates, & Clones 00:28:00 Virtual Appliances 00:04:00 VMware Converter (P2V - V2V) 00:20:00 Manage VMs 00:28:00 Virtual Machine Startup Shutdown 00:06:00 Virtual Machine Snapshots 00:18:00 vSphere Web Client 00:12:00 Virtual Machine Troubleshooting & Best Practices 00:04:00 Security and Permissions Controlling User Access and Passwords 00:29:00 ESXi ESX Active Directory (AD) Integration 00:09:00 Managing Firewalls 00:13:00 SSH Access 00:05:00 The root Account 00:04:00 VMsafe and vShield 00:07:00 Server and VM Monitoring Optimizing Resources 00:32:00 Performance Monitoring 00:32:00 Configuring Alarms 00:07:00 ESXi and vCenter Logs 00:11:00 Advanced ESXi and vCenter Server Management Storage Views & Topology Maps 00:10:00 Storage vMotion 00:14:00 Configuring vMotion 00:20:00 Distributed Resource Scheduler (DRS) Cluster 00:39:00 Datastore Clusters & Storage DRS (SDRS) 00:18:00 Resource Pools and Monitoring 00:11:00 Host Profiles 00:23:00 Linked Mode Group of vCenter Servers 00:04:00 vSphere Storage Appliance (VSA) 00:06:00 Patching and Upgrading ESXi Patching ESXi Standalone Hosts 00:03:00 Patching with Update Manager 00:16:00 Upgrades and Migrations 00:18:00 Disaster Recovery and Backup Site Recovery Manager (SRM) 00:07:00 High Availability (HA) 00:31:00 VM Fault Tolerance 00:06:00 Microsoft Clustering 00:04:00 Backup Strategies 00:01:00 VMware Data Recovery 00:24:00 Third Party Backups 00:07:00 Mock Exam Mock Exam- VMware Ultimate Bootcamp vSphere 5 00:20:00 Final Exam Final Exam- VMware Ultimate Bootcamp vSphere 5 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Nowadays almost every job in the business world involves office products. Whether you're an administrative assistant, office manager, sales professional or business manager, utilizing all of the powerful features of Microsoft Office will make you more efficient and subsequently more marketable. The Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced is designed to provide you all the basics of relational database design and through the creation of database objects. You will learn how to use forms, query tables and reports to manage data. You will understand the interface, customization and creation editing of the many objects available within the Microsoft Access application. This course is divided into three separate levels being Basic Microsoft Access, Intermediate Microsoft Access and Advanced Microsoft Access. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Access - Beginner Orientation to Microsoft Access FREE 00:39:00 Create a Simple Access Database 00:10:00 Get Help and Configure Options in Microsoft Access 00:06:00 Modify Table Data 00:17:00 Sort and Filter Records 00:05:00 Create Basic Queries 00:15:00 Sort and Filter Data in a Query 00:14:00 Perform Calculations in a Query 00:08:00 Create Basic Access Forms 00:07:00 Work with Data on Access Forms 00:23:00 Create a Report 00:23:00 Add Controls to a Report 00:12:00 Enhance the Appearance of a Report 00:05:00 Prepare a Report for Print 00:03:00 Organize Report Information 00:15:00 Format Reports 00:12:00 Microsoft Access - Intermediate Relational Database Design FREE 00:16:00 Create a Table 00:09:00 Create Table Relationships 00:09:00 Create Query Joins 00:14:00 Relate Data Within a Table.avi 00:04:00 Work with Subdatasheets from 00:05:00 Use Field Validation 00:16:00 Use Form and Record Validation 00:14:00 Create Parameter Queries 00:12:00 Summarize Data 00:06:00 Create Subqueries 00:07:00 Create Action Queries 00:05:00 Create Unmatched and Duplicate Queries 00:06:00 Data Normalization 00:10:00 Create a Junction Table 00:04:00 Improve Table Structure 00:06:00 Include Control Formatting in a Report 00:04:00 Add a Calculated Field to a Report 00:05:00 Add a Subreport to an Existing Report 00:07:00 Microsoft Access - Advanced Add Controls to Forms FREE 00:11:00 Enhance Navigation and Organization of Forms 00:14:00 Apply Conditional Formatting 00:04:00 Import Data into Access 00:08:00 Export Access Data 00:06:00 Link Tables to External Data Sources 00:05:00 Create a Mail Merge 00:02:00 Create a Macro 00:08:00 Restrict Records by Using a Condition 00:04:00 Validate Data by Using a Macro 00:05:00 Automate Data Entry by Using a Macro 00:04:00 Manage a Database 00:08:00 Determine Object Dependency 00:04:00 Manage a Database 00:07:00 Determine Object Dependency 00:04:00 Document a Database 00:04:00 Splitting a Database for Multiple User Access 00:05:00 Implement Security 00:03:00 Convert an Access Database to an ACCDE File 00:04:00 Package a Database with a Digital Signature 00:01:00 Create a Database Switchboard 00:05:00 Modify a Database Switchboard 00:02:00 Set Start up Options 00:04:00 Mock Exam Mock Exam- Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced 00:30:00 Final Exam Final Exam- Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Want to work as a skilled manager? Enrol the Diploma in Management Skills course and explore the various management skills for fostering your managerial career. If you are a new manager and want to enhance your skill, the course is the best choice for you. The course teaches you the techniques of engaging and motivating your employees in the work so that they can give maximum output. You will explore the 'lean management' strategies for problem-solving and process improvement. The techniques of solving conflict resolution and workplace bullying will also be covered in the course. Finally, you will learn to handle a team efficiently. Upon completion, you will be able to develop strategies for fostering high engagement and empowerment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Management Skills is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the Essential Skills Introduction 00:09:00 Self-Assessments 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:08:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Diploma in Management Skills 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam - Diploma in Management Skills 00:20:00 Final Exam Final Exam - Diploma in Management Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In the 21st century, web design is one of the most influential aspects of your online presence. HTML 5, and CSS 3 are the primary foundations of the websites. And with the help of Bootstrap, you will be able to design and develop responsive websites. Master the advanced techniques of HTML 5, CSS 3, and Bootstrap for designing attractive and professional web pages by enrolling in the Diploma in Web Design (HTML5 CSS3 and Bootstrap) course. With our comprehensive course, get started on the journey to web designing. Explore the strategies of developing fascinating websites using HTML 5, and CSS 3 and make your websites responsive using Bootstrap. Additionally, you will look at some general rules to keep in mind while designing web pages. Upon completion, you will be able to design any types of websites using HTML 5, CSS 3, and Bootstrap. Who is the course for? Absolute beginners who want to learn the first building blocks (HTML & CSS) for creating websites Anyone with a website that wants to be able to customize it with HTML and CSS to make it look like you imagine Anyone looking for a quick refresher of how HTML, CSS, and Bootstrap works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Welcome 1.1 Intro FREE 00:03:00 1.2 Install the Tools and Get Started 00:05:00 HTML 5 2.1 Intro to HTML 00:01:00 2.2 What is HTML 00:11:00 2.3 Start a New HTML File & Use Tags 00:12:00 2.4 Header Tags 00:05:00 2.5 Edit Text 00:09:00 2.6 Links 00:09:00 2.7 Images 00:10:00 2.8 Lists 00:04:00 2.9 Challenge 1 00:16:00 2.10 HTML Outro 00:01:00 CSS 3 3.1 CSS Intro 00:04:00 3.2 Add CSS Styles 00:16:00 3.3 Classes and IDs 00:07:00 3.4 Borders 00:06:00 3.5 Sizing 00:04:00 3.6 Padding and Margin 00:07:00 3.7 Text Styles 00:04:00 3.8 DIVs 00:08:00 3.9 Postioning 00:08:00 3.10 Hover 00:03:00 3.11 Easily Center Elements 00:03:00 3.12 Fonts 00:06:00 3.13 Challenge 00:23:00 3.14 CSS Outro 00:01:00 Bootstrap 4.1 Intro to Bootstrap 00:02:00 4.2 Install Bootstrap 00:10:00 4.3 Indenting and Containers 00:07:00 4.4 The Grid System 00:16:00 4.5 Images 00:07:00 4.6 Buttons 00:06:00 4.7 Challenge 3 00:11:00 4.8 Bootstrap Outro 00:01:00 Project 1 - Design a Landing Page 5.1 Landing Page Intro 00:01:00 5.2 Sketch Your Landing Page 00:05:00 5.3 The Top Section 00:16:00 5.4 Polish the Top Section 00:06:00 5.5 Adding Images 00:11:00 5.6 The Main Points Section 00:14:00 5.7 Collecting Emails With an Opt-In Form 00:11:00 5.8 Challenge 4 00:03:00 5.9 Landing Page Outro 00:02:00 Project 2 - Business Website 6.1 Business Site Intro 00:01:00 6.2 Sketch Up 00:03:00 6.3 Using Fancy Font Logo 00:07:00 6.4 Carousel Basics 00:10:00 6.5 Carousel Extras 00:09:00 6.6 Text on Images 00:15:00 6.7 Phone Number Icon 00:04:00 6.8 Google Maps 00:13:00 6.9 Font Awesome 00:09:00 6.10 Challenge 4 00:08:00 6.11 Business Site Outro 00:01:00 Project 3 - Portfolio 7.1 Intro 00:01:00 7.2 Portfolio Sketch 00:08:00 7.3 Jumbotron 00:10:00 7.4 Nav Bar 00:24:00 7.5 Panels 00:11:00 7.6 Challenge 5 00:13:00 7.7 Portfolio Outre 00:01:00 Hosting - Getting Your Website on the Internet 8.1 Hosting 00:01:00 8.2 Bluehost 00:06:00 8.3 Uploading 00:05:00 8.4 Tips 00:11:00 8.5 Hosting Outro 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Our Event Planning course will teach you how to plan and manage beautiful events for delighted clients. Social gatherings, parties, celebrations, and business lunches will reclaim their former prominence and popularity in the coming years. Mastering the diverse talents that will be in demand at this time will allow you to be at the forefront of this possible rush of opportunity. You will be able to work directly with clients and co-workers after finishing this training, allowing groups of people to socialise again. You'll gain the confidence and expertise to bring everything together to make it a memorable event, from weddings and birthday parties to concerts and trade exhibits. Take advantage of this opportunity to embrace a more social future while launching a prosperous career path. Learning Outcomes: Understand how to manage problems during event planning Demonstrate awareness of social media usage during event planning Learn how to create themes and promotions for an event Discover how to provide exceptional catering for lunch or celebration Know how to ensure responsible waste management when an event ends Display the ability to start an event planning business from scratch The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Event Planning course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Event Planning course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Event Planning training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Team management Customer service Organisational planning Catering management Security management Experts created the Event Planning course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Event Planning course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Event Management Introduction Definition of Event Management Reasons Behind Staging an Event The 5 C's of Event Management Benefits of a Successful and Safe Event Module 2: Role of an Event Planner What is an Event Planner? Job Description Required Skills for an Event Planner Roles and Responsibilities of an Event Planner Crisis Management Planning Career as an Event Planner Module 3: Event Classification Social Event Family Events Business Events VIP Events Educational Events Social Media Events Module 4: Events and Clients Introduction Before the Meeting During the Meeting After the Meeting Incorporate Volunteers Planning Effective Business Meeting Controlling Costs Finding Good Speaker Negotiation Module 5: Steps to Plan an Event Event Goals and Objectives Organising a Team Planning Budget Setting a Date Creating an Event Master Plan Booking a Venue Branding Your Event Identifying and Establishing Partnerships and Sponsors Creating a Publicity Plan Determining Day-Of Processes Getting a Review Module 6: Invitation to the Event Invitation Basics VIP Invites Themes and Dress Codes RSVP Website for your Event Promoting your Event Nametags Module 7: Event Marketing Definition of Event Marketing Importance of Event Marketing Partnership Event Marketing Account-Based Event Marketing How to Win at Event Marketing Marketing Communication Image and Branding Personal Selling Sales Promoting Module 8: Catering at Events Determining Food and Beverage Needs Choosing a Cater Techniques for a Successful Catering Catering for Corporate Events Module 9: Event Decorations What is Event Decor? Importance of Events Which Types of Events Need Decor? Indoor Event Decoration Ideas Outdoor Event Decoration Ideas Module 10: Cleaning and Waste Disposal What is Waste Management? Types of Waste Importance of Waste Management Tips for Reducing Waste at Events Avoiding Waste at Events Roles and Responsibilities Module 11: Event Security What is Event Security? Importance of Event Security Planning Security Strategy Emergency Plan for Inconvenience Appointing a Security Team Relevant Experience is Must Module 12: Developing an Event Planning Business Business Model Generating Client Base Business Operations Importance of Networking Working with Vendors and Suppliers Building a Brand Finding Success Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Event Planning course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This Event Planning course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Event Planning course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview of Occupational Therapy Occupational therapy is a rewarding career that helps people of all ages live their lives to the fullest. Occupational therapists work with people to identify and remove barriers that prevent them from doing the activities they want and need to do. This can include activities of daily living, such as bathing, dressing, and cooking, as well as work, leisure, and social activities. Occupational therapy is a growing field in the UK, with many employment opportunities. According to the Royal College of Occupational Therapists, the number of occupational therapists in the UK increased by 20% between 2010 and 2020. The job outlook for occupational therapists is projected to grow by 10% from 2020 to 2030, much faster than the average for all occupations. This course will give you the knowledge and skills you need to start a career in occupational therapy. You will learn about the different aspects of occupational therapy, including anatomy and physiology, understanding occupations, and therapy for children and adults of all ages. You will also learn about common occupational therapy techniques, employment structure and daily routines, and the roles and responsibilities of a therapist. Upon completion of this Level 3 Occupational Therapy Diploma - CPD Certified course, you will be able to: Understand the principles and practice of occupational therapy Apply occupational therapy theory and practice to people of all ages Develop and implement occupational therapy interventions Evaluate the effectiveness of occupational therapy interventions Work effectively with other members of the healthcare team Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Occupational Therapy course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Occupational Therapy is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Occupational Therapy course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Occupational Therapy Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction to Occupational Therapy About the Course & Instructor 00:06:00 What is Occupational Therapy? 00:06:00 Knowledge & Skills for Occupational Therapy 00:09:00 Working with Adults 00:07:00 Working with Children 00:06:00 (Basic) Anatomy & Physiology The Structure & the Functions 00:08:00 The Blood & the Immune System 00:07:00 What is 'Brain Injury'? 00:07:00 Developmental Disorders & Conditions 00:07:00 Physical Disabilities 00:07:00 Creative & Management Skills The Use of Creative Activities 00:08:00 Management & Leadership Skills 00:06:00 Building Confidence & Self-Esteem 00:05:00 Dealing with Depression 00:08:00 Career Growth in Occupational Therapy Professional Development 00:05:00 Personal & Academic Development 00:05:00 Alternative Career Options 00:09:00 Individual (Client's) Development A Theory of Human Need for Occupation 00:07:00 Occupations for Health & Wellbeing 00:04:00 Coping Strategies (stress) 00:10:00 Maslow's Hierarchy of Needs 00:05:00 Thank You & Good Bye! 00:04:00

[vc_row][vc_column][vc_column_text] Description: If you are looking to gain a broad knowledge of food hygiene and safety, how to handle food safely, identify safety risks and prevent foodborne illnesses, food poisoning and bacteria viruses, then this food safety certificate is for you. This food hygiene, Health and Safety course is designed for those who work within, or are aspiring to work within the catering and hospitality industry, such as kitchen staff, chefs, supervisors and restaurant managers. By law, all food handlers must have an understanding of the basic principles of food hygiene and food safety standards. This food hygiene certificate will show you how to work safely in the workplace so as to prevent contaminating food. This training course will teach you how to handle raw meat, wash your hands correctly, keep work surfaces sparkling, prepare and store food, plus much more. On course completion, you'll have the practical skills and knowledge you need to handle and prepare raw and cooked foods. You will also have familiarised with the food management system, the steps of HAACP, and the Food Safety Act, to ensure excellent safety standards within the workplace. Enrol in this course today and learn how to maintain high standards of safety for your food business Who is the course for? Business professionals who need to learn about workplace health and safety methods People who have an interest in knowing how to handle health and safety Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Module: 01 Introduction to Food Safety and the Law 00:30:00 Bacteria and Microbiological Hazards 00:27:00 Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:23:00 Food Spoilage and Food Storage 00:25:00 Personal Hygiene 00:24:00 HACCP and Food Premises Part-01 00:27:00 HACCP and Food Premises Part -02 00:26:00 Cleaning 00:20:00 Health and Safety at Workplace Introduction 00:15:00 Health and Safety Related Accidents and ill-health 00:30:00 Legal Responsibilities and Requirements 00:30:00 Managing health and safety in Workplace 01:00:00 Health and Safety in The workplace 01:00:00 Workplace Hazards, Slips and Trips 01:00:00 General fire safety 00:30:00 Work at height 01:00:00 Building work 01:00:00 Machinery safety 01:00:00 Plant and equipment maintenance 01:00:00 Workplace transport 01:00:00 Lifting and handling 01:00:00 Noise, Vibration 01:00:00 Electricity 01:00:00 Harmful substances 01:00:00 Flammable and explosive substances 01:00:00 Managing health, Stress and Emergency Procedures 01:00:00 Role of Employer or Managers and PPE 01:00:00 Importance of Workplace Safety Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Special Situations: The Handicapped 00:15:00 Mock Exam Mock Exam- Food Hygiene, Health and Safety Course 00:30:00 Final Exam Final Exam- Food Hygiene, Health and Safety Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description Success depends on a good plan. You want to initiate a business but you cannot take proper decision. Are you suffering from dilemma? If you are suffering from such kind of problems, you may look at the Business Launching in 90 Days course. The course enables you to take proper decision justifying pros and the cons of your planned business. It teaches you how to minimize risks or become risk-free and take some effective actions for the growth of your business. It also guides you toward proper marketing, fund rinsing, planning, and to improve analytical ability. The course connects you with some vibrant logical and critical skills to justify your growth in your planned business. Enabling proper plans, executing them in relevant ways, and taking actions, you can launch your business within three months. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Business Launching in 90 Days is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Launching in 90 Days is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Business Launching in 90 Days Free Promo FREE 00:01:00 Business Launching in 90 Days Paid Promo 00:01:00 Business Launching in 90 Days Paid-Promo 00:01:00 Business Launching in 90 Days Social Media Promo 00:01:00 Module: 02 Business Launching in 90 Days 1.1 00:03:00 Business Launching in 90 Days 1.2 00:02:00 Business Launching in 90 Days 1.3 00:01:00 Business Launching in 90 Days 1.4 00:01:00 Module: 03 Business Launching in 90 Days 2.1 00:02:00 Business Launching in 90 Days 2.2 00:02:00 Business Launching in 90 Days 2.3 00:01:00 Module: 04 Business Launching in 90 Days 3.1 00:03:00 Business Launching in 90 Days 3.2 00:04:00 Module: 05 Business Launching in 90 Days 4.1 00:02:00 Business Launching in 90 Days 4.1 NEW 00:02:00 Module: 06 Business Launching in 90 Days 5.1 00:01:00 Business Launching in 90 Days 5.1 NEW 00:01:00 Business Launching in 90 Days 5.2 00:03:00 Business Launching in 90 Days 5.3 00:04:00 Module: 07 Business Launching in 90 Days 6.1 00:02:00 Business Launching in 90 Days 6.2 00:01:00 Module: 08 Business Launching in 90 Days 7.1 00:01:00 Business Launching in 90 Days 7.2 00:02:00 Module: 09 Business Launching in 90 Days 8.1 00:03:00 Business Launching in 90 Days 8.2 00:02:00 Module: 10 Business Launching in 90 Days 9.1 00:02:00 Business Launching in 90 Days 9.2 00:02:00 Module: 11 Business Launching in 90 Days 10.1 00:02:00 Business Launching in 90 Days 10.2 00:02:00 Business Launching in 90 Days 10.3 00:04:00 Module: 12 Business Launching in 90 Days 11.2 00:03:00 Business Launching in 90 Days 11.2-2 00:03:00 Module: 13 Business Launching in 90 Days 12.1 00:02:00 Business Launching in 90 Days 12.2 00:02:00 Business Launching in 90 Days 12.3 00:01:00 Module: 14 Business Launching in 90 Days 13.1 00:05:00 Module: 15 Business Launching in 90 Days 14.1 00:03:00 Business Launching in 90 Days 14.2 00:05:00 Module: 16 Business Launching in 90 Days 15.1 00:01:00 Business Launching in 90 Days 15.2 00:03:00 Module: 17 Business Launching in 90 Days 16.1 00:02:00 Business Launching in 90 Days 16.2 00:04:00 Module: 18 Business Launching in 90 Days 17.1 00:04:00 Business Launching in 90 Days 17.2 00:03:00 Module: 19 Business Launching in 90 Days 18.1 00:03:00 Business Launching in 90 Days 18.2 00:02:00 Module: 20 Business Launching in 90 Days 19.1 00:03:00 Business Launching in 90 Days 19.2 00:01:00 Module: 21 Business Launching in 90 Days 20.1 00:01:00 Business Launching in 90 Days 20.1 Junior - no external links 00:01:00 Business Launching in 90 Days 20.2 00:01:00 Business Launching in 90 Days 20.2 - free version - last lecture - upsell 00:01:00 Resources Resources - Business Launching in 90 Days 00:00:00 Course Certification Order your Certificate 00:00:00