8599 Confidence courses in Congleton delivered Online

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

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At HRC, our overarching mission revolves around ensuring accessibility to CIPD qualifications for everyone, irrespective of their time constraints or availability. We firmly believe that the vision of a world with better-supported employees hinges upon the leadership of qualified HR professionals who spearhead this transformation. Our values are rooted in simplicity: we direct our energy towards your achievement, relentlessly strive to aid others in reaching their objectives, and actively dismantle barriers to education. These principles are exemplified by our pioneering initiative, the First Module Free offer, granting everyone the opportunity to engage with the introductory segment of our CIPD course at no cost. Our team of seasoned tutors understands the rigorous demands of succeeding in CIPD courses – a journey that necessitates diligence, dedication, and the right guidance. In this pursuit, we equip you with The HRC Online Environment, an all-encompassing resource hub designed to furnish you with the tools and knowledge essential for success. Throughout your journey, our tutors stand by you, providing unwavering support at every step. The collective experience of the HR Courses Online team spans decades, bridging the realms of online education and the HR/L&D sector. When you choose to study with us, your attainment of a CIPD qualification holds the same weight and prestige as if you were studying within the confines of a traditional college or physical location. Certification CIPD Level 5 Associate Diploma in People Management Description The Chartered Institute of Personnel and Development (CIPD) stands as a leading force in shaping the landscape of HR and People Development. With a legacy spanning over a century, CIPD remains dedicated to driving excellence, fostering enhanced work environments, and establishing benchmarks that define optimal practices. As a respected Approved Centre of CIPD, we take immense pride in providing unparalleled HR training experiences. Our commitment is unwavering – we are devoted to equipping aspiring professionals with the skills, knowledge, and expertise requisite for attaining CIPD qualification. Within the Middle East, our distinctiveness lies in offering on-demand learning coupled with unprecedented face-to-face tutor support and a seamless Virtual Learning Environment, all contributing to paving the way for your HR journey. Our comprehensive course encompasses all the essentials you need to launch your career: Bite-Size Learning: Easily digestible educational materials crafted to facilitate a streamlined learning journey. Personalized Tutor Support: Enjoy the privilege of a dedicated tutor, with unlimited 1-to-1 support that adapts to your needs. Seamless Virtual Learning: Access our dedicated student portal housing learning materials, study guides, and a user-friendly interface. Versatile Learning: Our platform is accessible on a multitude of devices, ensuring learning fits seamlessly into your life. Engaging Web Series: "Let's Talk HR" – a series featuring over 40 specialists sharing insights, ideas, and solutions, offered entirely free. Learners' Community: An exclusive invitation to our private LinkedIn-based learners' community, fostering positive professional development. Transparent Pricing: All-inclusive access with no hidden fees, providing you with a holistic learning experience. Why opt for our program? Unlimited Tutor Support: Access tailored support at your discretion, putting you in control of when you need assistance. Seasoned Trainers: Benefit from trainers enriched with industry experience and comprehensive training backgrounds. Flexibility Redefined: Embrace a learning journey free from study deadlines or rigid requirements, allowing you to tailor study hours to your life. Continuous Assessment: Bid farewell to conventional exams as your progress is continually assessed, nurturing a dynamic learning experience. Who is this course for? If you are an HR & L&D professional aiming for career advancement or endeavoring to enter the field, CIPD qualifications are meticulously designed for you. Our CIPD Level 5 qualification caters to current or aspiring HR managers and individuals seeking to elevate their careers in human resources, learning, and development. At our institution, we don't just provide education – we facilitate transformation, enabling you to navigate the intricate realms of HR and People Development with confidence and expertise.

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This can be introduced in one day but is better offered over a series of twilight or half day workshops with individualised coaching. We will provide background context for this approach and will directly model the process with real live issues facing participants. So bring your most challenging concerns to this training. Course Category Behaviour and Relationships Visioning and Problem Solving Team Building and Leadership Description ‘Insights and Solutions Circle’ a new expanded version of Solution Circle that uses some of the best of the Circle of Adults process. Its a 50 minute process and works really well with families and professionals! Contact us today for a live demo or training… Steps Problem presented Questions asked Theories Shared Strategies listed Dialogue regarding selected strategies Next steps Testimonials Excellent! It was great how we all cam up with ideas and theories including us parents I wish all meeting about my child’s behaviour were like this The whole world is going to be interested in this… The empowerment is great The buzz after the meeting says it all. Learning Objectives Deeper understanding of what is actually happening underneath the presenting behaviour Increased confidence in managing and building relationships with challenging pupils in mainstream schools Learn process for locating richer and wider range of practical strategies to impact on behaviour problems Deeper understanding of yourself and the psychodynamic processes happening between pupils, staff and pupils and families Opportunity to reflect on professional practice Mutual support established with other front line practitioners Who Is It For ? Team Around the Child agencies Parents and Professional working together Families Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff teams Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Course Content This can be introduced in one day but is better offered over a series of twilight or half day workshops with individualised coaching. We will provide background context for this approach and will directly model the process with real live issues facing participants. So bring your most challenging concerns to this training. The course answers the questions: Can we find an alternative to permanent exclusion or special unit or school placement? Cannot understand why a child is behaving as they do? Struggling with a child for whom praise is ineffective? Feeling isolated in your responses to a child’s needs? Worried about where your instinctive reactions are leading you? Cannot seem to get any consensus view of a young person’s behaviour/needs amongst all the family and professionals involved – is everyone pulling in different directions? We will cover: Setting the tone Background and detailed teaching of process Inclusion values underpinning this work Graphic and process facilitation skills Processes modelled and opportunities to try process out with coaching Practical setting up of insights and solutions circles Lessons learned If you liked this you may like: CIRCLES OF ADULTS…

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

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About this Virtual Instructor Led Training (VILT) Governments, regulators and energy companies are pursuing CO2 storage technologies to meet their net-zero carbon commitments as well as targets set by the international Paris Agreement on climate change. For successfully executing Carbon Capture & Storage (CCS) projects, various technical, operational, economic and environmental risks and associated stakeholders need to be managed. In this 5 half-day Virtual Instructor Led Training (VILT) course, the methods for managing risk in CCS projects are addressed with a focus on CO2 injection and storage. The VILT course will also demonstrate how to assess storage capacity of a potential CO2 storage reservoir, model framing techniques, and well injectivity issues related to CO2 injection. The potential leak paths will be discussed such as reservoir seals, leakage along faults and aspects of well integrity. In the VILT course, the design of a monitoring programme will also be discussed. The VILT course will be supported by various case studies. This VILT course will cover the following modules: CCS projects in an international context Site selection and site characterization Storage capacity assessment Injectivity assessment Containment assessment Measurement, monitoring & verification Training Objectives On completion of this VILT course, participants will be able to: Uncover the functions and associated components required to capture, transport and store CO2 in subsurface aquifers and (depleted) hydrocarbon reservoirs Find a systematic and integrated approach to risk identification and assessment for CO2 storage projects (maturation) Appreciate the requirements (physics modelling) and uncertainties to assess the CO2 storage capacity of a selected site. Understand the challenges, data and methods to assess CO2 well injectivity and well integrity Identify the leakage pathways of a selected storage site, and understand the assessment methods and associated uncertainties Learn how to design a monitoring program Target Audience This VILT course is intended for all surface and subsurface engineers such as facility engineers, geologists, geophysicists, reservoir engineers, petrophysicists, production technologists/engineers, well engineers and geomechanical specialists. Also, (sub)surface team leads, project managers, business opportunity managers, decision executives, and technical risk assessment & assurance specialists will benefit from this VILT course as it provides a common framework and workflow to develop a CCS project. For each class, it is highly recommended that a mix of disciplines mentioned above are represented to facilitate discussions from different perspectives. Course Level Basic or Foundation Training Methods This VILT course is built around cases in which teams work to identify and assess CO2 storage site issues using a systematic thought approach in this course. In addition, exercises are used to practise the aspects of the CCS risk assessment process. The VILT course provides a venue for discussion and sharing of good practices as well as opportunities to practise multi-discipline co-operation and facilitation. Participants are encouraged to bring their own work issues and challenges and seek advice from the expert course leaders and other participants about all aspects of CCS. This VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Trainer Trainer 1: Your expert course leader has more than 36 years of experience in the oil & gas industry with Shell. He gained broad experience in petroleum engineering, with expertise in integrated production systems from subsurface, wells and surface. He has had assignments in Production Technology, R&D, Production Chemistry, Rock Mechanics and Reservoir Engineering cEOR, with a proven track record in technology screening, development and deployment, field development planning, conceptual well design and Production System Optimization (PSO) of gas and oil fields as well as preparing Well, Reservoir & Facility Management (WRFM) strategies and plans. He had also worked on assignments in NAM and did fieldwork in Oman, Gabon and Shell Nigeria. He is a skilled workshop facilitator. He discovered his passion for teaching following an assignment in Shell Learning. During his time in Shell, he developed and taught technical courses to Shell professionals via blended learning. Trainer 2: Your second expert course leader has over 30 years of experience identifying, assessing and mitigating technical risks with Shell. The main focal point of his experience is in subsurface and Geomechanical risks. He is the the founding father of various innovations in how we assess risks by tool development (for bore hole stability, 3D geomechanical field evaluations and probabilistic assessment). He also developed an eye for people motivation, change management and facilitation. He was also responsible for the Geomechanical competence framework, and associated virtual and classroom training programme in Shell for 10 years. Trainer 3: Your third expert course leader has more than 30 years of experience in Shell, focusing on research and development in drilling and offshore systems. His areas of expertise is in project management, finance, business planning, investment, development studies and economics models. In 2021, he worked on a project that looked into the economic evaluation of P18A field complex for CO2 storage. He has an MSc in Mechanical Engineering (M.E.) TU Delft Netherlands (Hons) and a baccalaureate from Erasmus University Rotterdam. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

About this Virtual Instructor Led Training (VILT) This 2 half-day Virtual Instructor-Led Training (VILT) course will guide participants on the technoeconomic aspects of capture, utilization and geological storage of carbon dioxide. The VILT course will address the methods and techniques used in the technoeconomic assessment of Carbon Capture, Utilization & Storage (CCUS) projects. It will explore in detail the factors that affect the cost-effectiveness of current and emerging technologies for CO2 capture, transport and geological storage, including monitoring and verification. Given that the successful deployment of CCUS may require economic incentives, technical and economic drivers such as technological innovation, optimization, source sink matching and emerging opportunities will also be discussed. In addition, using several worked examples and case studies, this VILT course will explain the principles behind the analysis of the costs and opportunities of a CCS / CCUS project from source to sink and examines the possibilities of using carbon dioxide from an economic perspective. Training Objectives Upon completion of this VILT course, participants will be able to: Describe the economic considerations for CCS / CCUS projects Measure and calculate the cost-effectiveness of CCS / CCUS Identify the economic drivers for CCS / CCUS Understand the value of source to sink matching Outline the economic and environmental opportunities as well as challenges with using carbon dioxide injection in a range of applications Recognize niche opportunities for CO2 storage (coal seams, basalts, salt and others)   Target Audience This VILT course is ideally suited for a technical audience such as geoscientists, petroleum and chemical engineers as well as professionals such as economists, regulators, legal staff and managers wishing to learn more about the details of economic aspects and the basis for techno-economic analysis of Carbon Capture, Utilization and Storage projects. The VILT course is presented in an interactive workshop format, allowing for discussions. Participants should have: Basic background knowledge of CCUS technologies Experience with oil and gas, coal or other energy projects Basic understanding of the energy industry Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. The VILT course is presented in an interactive workshop format that allows discussion. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader received his B.Eng. in Chemical and Environmental Systems in 2002 from Tecnológico de Monterrey, Mexico, and his Ph.D. in Chemical Engineering in 2008 from the University of New South Wales (UNSW), in Sydney, Australia, at the UNESCO Centre for Membrane Science and Technology. His doctoral used computational fluid dynamics (CFD) to analyse the flows within membrane modules used for water treatment and desalination. He also worked on a desalination linkage project between the UNSW and the European Union, as part of Framework Programme 6. From 2009 to 2014, he worked for the Cooperative Research Centre for Greenhouse Gas Technologies (CO2CRC), where he led the research into CO2 Transport Networks, co-led the development of a techno-economic model for the analysis of Carbon Capture and Storage (CCS) projects, and collaborated on several consultancy and feasibility studies conducted by CO2CRC for both Government and Industry. From 2014 to 2019, he held a CONACYT Research Fellowship at the Instituto Tecnológico de Sonora (ITSON) in Mexico, where he led collaborative research projects dealing with RO membrane biofouling (IHE-Delft), membrane modifications, solar energy use for desalination (CSIR-CSMCRI India) and CFD modelling of the hydrodynamics in membrane modules (UMP Malaysia). Since July 2019, he is a Research Fellow in the School of Chemical and Biomolecular Engineering at the University of Sydney, where his research focuses on finding ways to reduce the cost, energy use and environmental impact of technologies for providing clean energy and water. From 2015 to 2020, he was a Member of the Board of Directors of the Mexican Society of Membrane Science and Technology. He guest edited a special edition on CCS for the Journal 'Technologies' and is currently an Editorial Board member for the journal, 'Energies', a peer-reviewed open-access scientific journal. His research interests include improving the efficiency of osmotic membrane separation processes, modelling complex processes involving heat and mass transfer, and exploring the economic drivers of low emission technologies such as the Carbon Capture and Storage (CCS) chain. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations