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Master Conflict Management: Navigate Challenges Like a Pro! 🚀 Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn 🔍 Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. 🗣️ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ️ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. 🛠️ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. 🤝 Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact:   🏢 Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. 💼 Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. 🌐 International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. 🎓 Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! 🎉 Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00

Imagine the smell of freshly baked chocolate brownies travelling through your kitchen or the taste of a warm, gooey cinnamon roll on a cold winter day. With this Artisan Pastry & Desserts - Essential Beginner Baking course, you'll learn how to make all your favourite pastries and desserts. From classic chocolate brownies to more unique creations like stroopwafels and tarte tatin, you can make them all. This comprehensive guide is tailor-made for those taking their first steps in the enchanting world of baking. So you don't have to worry about a thing! The Artisan Pastry & Desserts course kickstarts with an engaging introduction. It is then followed by a journey through the magic of flavours and textures found in classic confections like chocolate brownies, apple tart using Pate Sablee, and doughnuts with the duo of chocolate and cinnamon. Turn ordinary moments into extraordinary celebrations with our step-by-step guide to crafting authentic Stroopwafels and cinnamon rolls. We provide expert tips, clear instructions, and supportive guidance, helping you transform simple ingredients into culinary masterpieces. Master the art of creating the delectable Tarte Tatin with puff pastry, ensuring you never run out of delightful dessert ideas for any occasion. The Artisan Pastry & Desserts course doesn't end there. As a bonus, delve into the heart of artisan baking with our special section on 'Sourdough & Beyond!' Here, you'll learn how to bake with the tangy, earthy flavours of sourdough, exploring techniques that take your baking prowess to the next level. Embark on this sweet journey with us, and let your creativity rise like perfectly leavened dough! Enrol now and start creating delightful desserts that will amaze your friends and family. Learning Outcome:Upon completion of the Artisan Pastry & Desserts course, you will be able to: Understand the fundamentals of baking, including techniques and ingredient functions.Master the preparation of classic desserts like chocolate brownies and apple tarts.Learn to craft doughnuts with chocolate and cinnamon flavour profiles.Gain proficiency in baking Dutch Stroopwafels and homemade cinnamon rolls.Develop skills to make a tantalising Tarte Tatin using puff pastry.Understand the science behind making and maintaining a sourdough starter.Learn to bake using sourdough for a range of breads and pastries.Enhance creativity and confidence in the kitchen with a focus on artisan pastries. Who is this course for?This Artisan Pastry & Desserts course is perfect for: Absolute beginners with a passion for baking.Home cooks looking to expand their dessert repertoire.Aspiring bakers seeking to understand the science of baking.Food enthusiasts interested in artisan pastry-making.Individuals planning to start their own home baking business. Career PathCompleting this Artisan Pastry & Desserts - Essential Beginner Baking course could pave the way for various baking-related careers in the UK. You could start as a pastry chef or baker in restaurants, bakeries, or hotels, leveraging your skills to create delightful pastries and desserts. Alternatively, you might also consider establishing your own artisan bakery or a home-based baking business. With increasing consumer interest in homemade, artisanal goods, your specialised skills could help you carve a niche in the UK's flourishing bakery industry. How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion, you will qualify for the UK and internationally-recognised certification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15. Why study this course The course will be very useful for all types of learners. Whether you are an absolute beginner or a professional the course will enhance your expertise and boost your skills to make the perfect mouth watering desserts. You will also get an accredited qualification attesting to your knowledge. Artisan Pastry & Desserts - Essential Beginner Baking Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Course Curriculum Course Introduction Welcome to the Artisan Pastry & Desserts Course 00:02:00 Make Your Sourdough Starter 00:02:00 Chocolate Brownies Chocolate Brownies Recipe Introduction & Ingredients 00:01:00 Melting your Chocolate & Butter Mixture 00:02:00 Chocolate Batter Mix 00:02:00 Bake your Brownies! 00:01:00 Chocolate Brownie Conclusion 00:01:00 Apple Tart - Pate Sablee Apple Tart Recipe Introduction & Ingredients 00:02:00 Pâte Sablée Dough Mix 00:02:00 Bake Your Pâte Sablée 00:02:00 Peeling & Cutting your Apples 00:02:00 Creating your Purée 00:01:00 Preparing your Apple Slices 00:02:00 Tart Assembly 00:01:00 Apple Tart Conclusion 00:01:00 Doughnuts - Chocolate & Cinnamon Doughnuts Recipe Introduction & Ingredients 00:01:00 Doughnut Dough Mix 00:01:00 Stretch & Folds 00:02:00 Dough Preparation 00:02:00 Fry Your Doughnuts 00:02:00 Prepare Your Toppings 00:02:00 Artisan Doughnut Conclusion 00:01:00 Stroopwafels Stroopwafels Recipe Introduction & Ingredients 00:01:00 Stroopwafel Dough Mix 00:01:00 Stretch & Folds 00:01:00 Shape Your Waffles 00:03:00 Cooking Your Waffles 00:01:00 Let's Make Syrup! 00:02:00 Stroopwafel assembly & Conclusion 00:02:00 Cinnamon Rolls Cinnamon Rolls Recipe Introduction & Ingredients 00:01:00 Cinnamon Rolls Dough Mix 00:02:00 Stretch & folds 00:02:00 Cinnamon Roll Dough Preparation 00:03:00 Prepare Your Icing 00:01:00 Bake Your Cinnamon Rolls Conclusion 00:01:00 Tarte Tatin - Puff Pastry Tarte Tatin Recipe Introduction & Ingredients 00:02:00 Puff Pastry Dough Mix 00:01:00 Stretch & Folds dss 00:01:00 Shape Your Dough 00:02:00 Create a Beurrage 00:02:00 Dough & Butter Folds 00:04:00 Peeling & Cutting your Apples 00:02:00 Let's Make Caramel! 00:01:00 Bake Your Tarte 00:02:00 Tarte Tatin Conclusion 00:01:00 Bonus Section: Sourdough & Beyond! The Final Lesson 00:01:00

Description: To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment. Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc. Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section. Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently. Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Essentials Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essentials Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Human Resources Assistant Introduction Human Resources Assistant FREE 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Positioning Yourself as a Professional Attitude in the Workplace FREE 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office MRP 00:18:00 Principles of Professional Behavior What is Etiquette? FREE 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Facing New Problems The Critical Thinking Process FREE 00:24:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing the Problem A Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering the Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting a Decision Accepting a Decision 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process FREE 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Parts therapy is a therapeutic approach used to address inner conflicts, reconnect with oneself, and foster personal growth. It is especially effective for resolving behavioral challenges, trauma, and emotional fragmentation. Rooted in Paul Federn's 1952 work on ego states, this technique involves identifying and working with "parts" of an individual's subconscious to achieve harmony and integration.

Medical offices rely on capable professionals to keep systems moving. The Medical Secretary and PA Mini Bundle is your step toward securing roles that demand attention to detail, confidence, and clear communication. Covering report writing, administrative assistant, virtual assistant, first aid, and health and safety, it’s built for the fast-paced world of modern healthcare admin and executive support. If you’ve ever thought about working behind the scenes in the medical field—this is your cue to act. Description The Medical Secretary and PA Mini Bundle delivers career-ready appeal across healthcare, personal assistance, and medical office roles. From mastering documentation like report writing, to operating as an administrative assistant, assisting virtually as a virtual assistant, and managing urgent needs through first aid and health and safety understanding, this bundle hits all the right notes for recruiters. Busy professionals in hospitals, private clinics, and health-focused offices are actively hiring support staff with fluency in report writing, background in first aid, and solid awareness of health and safety protocols. This combination shows that you're prepared to handle administrative pressure and urgent scenarios with confidence. The value here isn't just in what you learn—it's in how quickly you become employable. FAQ Q: Who benefits most from this bundle? A: Anyone aiming for a job as a medical secretary, executive assistant, or virtual PA. Q: Is report writing really a key skill for medical admin? A: Yes—accurate, compliant documentation is vital across all healthcare roles. Q: Will this help with NHS applications? A: Definitely. NHS and private employers want candidates with first aid, health and safety, and administrative awareness. Q: Can I use this bundle for hybrid or remote work? A: Yes. The virtual assistant and administrative assistant skills are adaptable to any setting. Q: Is this suitable for beginners? A: Absolutely. No prior healthcare or admin experience required. Q: Is now a good time to join? A: Yes—jobs are available now, and competition will only increase.

RECORDING: Bundle three sessions focussing on working with families with Special Educational Needs and Disabilities (SEND) A chance to purchase three recorded sessions for £75 (normally individually priced at £30 per session). This training is aimed at staff at museums, art galleries and heritage sites who are interested in making their organisations more welcoming to families with SEND. Each session is led by SEND in Museums Consultant Sam Bowen, drawing on her own professional museum learning knowledge and lived experience as a SEND parent. Recording one - Working in partnership with SEND families Do you want to build your confidence to work in partnership with families with Special Educational Needs and Disabilities (SEND) to improve the provision for them at your museum? About this training In the UK, 11% of children are disabled and in England, 18.4% have special educational needs. Adding non-disabled siblings to these numbers increases this potential audience to a fifth of children in the UK. This simple fact is a powerful advocacy tool to make a business case for SEND inclusion in your museum. During this recorded session, we will: think about areas of your provision that you could improve through working with SEND families, find out how to reach out to SEND families that are local to your museum, explore a range of examples of museum partnerships with SEND families to inspire your own work. Take a look at the full schedule. Recording two - Creating sensory backpacks for families with Special Educational Needs and Disabilities (SEND) Do you want to create sensory backpacks for families with Special Educational Needs and Disabilities (SEND), but don’t know where to start? About this training One way to support SEND families during a visit is to create a sensory backpack. These resources don’t cost a lot to create, and they can make a powerful difference to a SEND family’s visit. Their economic impact, promoting a longer dwell time and potentially greater spend in the museum, pays back an initial investment quickly. During this virtual training event, we will: Understand the barriers SEND families face when visiting museums, Explore examples of best practice in museums for creating sensory backpacks, Share top tips on how to create backpacks that are bespoke for your setting. Take a look at the full schedule. Recording three - Developing inclusive activities for families with Special Educational Needs and Disabilities (SEND) Do you want to create inclusive activities for families with Special Educational Needs and Disabilities (SEND), but don’t know where to start? About this training Inclusive and accessible activities, resources and programming, as well as confident staff who value the needs of all visitors, are the cornerstones to creating a SEND inclusive museum. In this session, SEND in Museums Consultant Sam Bowen will guide you through what inclusive activities look like, the positive impact they have on SEND families and how to develop them at your site. Sam will inspire you to think practically about how you can embed this accessible practice in your own organisation, show examples of best practice and then lead you through a planning exercise.  During this virtual training event, we will: find out what SEND is and how to support this audience and their families explore what good and bad experiences in museums feel like and why this work matters share how to make quick business case points for advocating for SEND activities in your museum think about how to develop a range of activities both within your programming and as self-led options for SEND families plan in the short and medium term how you can put this work into practice. Take a look at the full schedule.  

In this online hands-on workshop you will learn the basics of silver clay work. You will practice rolling, cutting, adding texture, firing and finishing your pieces. You will finish with a greater understanding of the process and the confidence to continue working with this exciting material at home. There's nothing quite like making something yourself—and when you do it with silver clay, the process is even more exciting because of how versatile it is. You can create anything from simple charms to elaborate necklaces and earrings. Once you've learned this process, you'll be able to do it at home whenever inspiration strikes!

Discover the art of copper clay jewellery with our Beginner On-Demand Copper Clay Jewellery Course, designed for those eager to start crafting beautiful, wearable art. Guided by an experienced tutor, this course introduces you to the basics of working with copper clay, a versatile material that transforms into stunning metal jewellery when torch-fired. Through easy-to-follow video tutorials, you'll learn essential techniques, from shaping and texturing to firing and finishing your pieces. Whether you're looking to create unique accessories for yourself or start a new creative hobby, this course provides everything you need to begin your journey into the world of copper clay jewellery with confidence and creativity.

As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain

This Public Speaking and Presentation Course focus on physical work, breathing and vocal techniques in order to improve essential communication skills and personal impact. You will learn how to improve your business presentation skills, to present with impact. Topics include the use of body language, gesture, voice and eye contact for effective public speaking. It gives insights into creating speech content and teaches you how to engage your audience. You will become aware of the weaknesses and strengths in your personal presentation and through relaxation, inner readiness and vocal confidence overcome limitations and anxiety related to public speaking. You'll learn how to connect and interact with your audience, secure and maintain their attention, interest and respect, and manage questions and discussions. Who is this course for? Public Speaking and Presentation Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Public Speaking and Presentation Course is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Promo Video 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:02:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00