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11038 Concept courses

Leading People through Change (Virtual)

By IIL Europe Ltd

Leading People through Change (Virtual) Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Getting Started Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications Summary and Next Steps

Leading People through Change (Virtual)
Delivered OnlineFlexible Dates
Price on Enquiry

ITIL 4 Specialist: Create, Deliver and Support: Virtual In-House Training

By IIL Europe Ltd

ITIL® 4 Specialist: Create, Deliver and Support: Virtual In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

ITIL 4 Specialist: Create, Deliver and Support: Virtual In-House Training
Delivered OnlineFlexible Dates
Price on Enquiry

The Equation of Sales (online)

5.0(18)

By Hoolock Consulting

Learn some very simple and effective ideas to become more effective at sales

The Equation of Sales (online)
Delivered Online On Demand
FREE

Discover the Exciting Field of Clinical Research

By John Huber

Learn more about entering the exciting field of Clinical Research, and how you can quickly start or grow your career! Tuesday, August 27 · 1 - 2am GMT+1 Join us to learn about Clinical Research--a growing field that offers a variety of career opportunities--and how you can acquire the skills to work in Clinical Research! Ask questions of experts working in the field. Discover the PCC Clinical Research program. In this 6 month, part-time class, you learn the foundational terms, concepts, and elements of designing and implementing clinical research, preparing you for a great job for an in-demand role. Most positions offer starting hourly rates ranging between $23-$36 per hour, and typically include benefits. Clinical research skills and knowledge are used in research sites such as medical centers and hospitals, pharmaceutical, device or biotechnology companies, or in contract research organizations. PCC's Foundations of Clinical Research curriculum was developed in partnership with local Oregon healthcare leaders including OHSU, Kaiser Permanente, Providence Health & Services, and Legacy Health. In the Foundations of Clinical Research non-credit certificate program at PCC's Institute for Health Professionals, you will learn will ethical, regulatory, historical and operational, recruitment, reporting, and other principles that support successful clinical trials. Seeking a new opportunity in a growing field? Already a CNA or Nurse and looking to transition to a role that doesn't have you running ragged all day? Check out PCC's IHP Clinical Research program!

Discover the Exciting Field of Clinical Research
Delivered OnlineFlexible Dates
FREE

A hands-on introduction to various AAC devices for anyone with a personal or professional interest. This day introduces you to EATS and is a good foundation in Augmentative and Alternative Communication (AAC). You will learn different terminology used in the specialism; the difference between complexity of devices; key concepts related to implementing and making AAC work; how and when to refer to the specialist service and other essential knowledge needed to work in this area. The session is a good mix of theory and practical activities, and the day concludes with a generous interactive session for all to have a chance to have hands on experience with many devices and communication tools. The course is for anyone who wants information about AAC, whether you are a client, family member, paid carer, teacher, Speech & Language Therapist, other Allied Health Professional or anyone else who has an interest. If you are booking for a group, please supply details for each member of your party at checkout. This helps us to get an idea of who the course is helping, and in which manner. Thank you! This course is a requirement to attend our level 2 AAC awareness course. If you are interested in attending the level 2 course after you have completed this introduction, please contact us at eats.lincoln@nhs.net to book your place. If you have any questions about the event, please feel free to email us at eats.lincoln@nhs.net We hope to see you there!

Introduction to AAC
Delivered In-PersonFlexible Dates
FREE

Ways of the EGO

By Wings to Awakening

Are you ready to explore the depths of your EGO? Join us at Lekdanling - Tibetan Cultural Centre for a FREE course & meditation workshop on 12th of March to learn how to expand your heart and gain insight into the ways of the EGO. Don't miss out - sign up now! #WaysOfTheEGO #Meditation #ExpandYourHeart

Ways of the EGO
Delivered In-PersonFlexible Dates
FREE

Warehousing and Storage Fundamentals For Inventory Managers

4.3(43)

By John Academy

Elevate your expertise in warehousing and storage with our comprehensive course for inventory managers. Explore fundamental principles, efficient warehouse design, streamlined operations, inventory control strategies, safety protocols, performance metrics, and emerging trends. Gain the knowledge to optimize your warehouse for success in the ever-evolving world of logistics and supply chain management.

Warehousing and Storage Fundamentals For Inventory Managers
Delivered Online On Demand
FREE

Masterclass - How to BE agile in Your Data Governance Journey?

5.0(3)

By The Data Governance Coach

Join me, Nicola Askham, and Christelle Patriarca—a seasoned expert with 25+ years of experience in Multinationals (ex-LVMH, Bacardi, Nestlé) and Consulting—for an exclusive FREE MASTERCLASS! Christelle, a recognised authority in both Data Governance and Agile Culture Transformation, will demystify the true essence of an agile culture (spoiler alert: it’s far more than just a project management methodology!) and demonstrate how to leverage its immense potential within your Data Governance journey. Drawing from her extensive experience, Christelle will share actionable insights and real-world examples that bring these concepts to life. Limited spaces are available - register now!

Masterclass - How to BE agile in Your Data Governance Journey?
Delivered OnlineFlexible Dates
FREE

Inventory Management

5.0(6)

By Supply Chain Academy

This course will provide the key to successful inventory management, by combining practical inventory control techniques with sound procurement practice, to produce a solid foundation to enable your supply chain to meet customer expectations at the lowest possible cost. PARTICIPANTS WILL LEARN HOW TO: • Understand the role of inventory in an effective supply chain. • Understand categories of stock and how to tailor stockholdings. • Learn how to utilize key concepts, variables and metrics that allow for effective management of inventory. • Understand how product demand and product lifecycle are connected to inventory management. COURSE TOPICS INCLUDE: • Demand Characteristics and the Product Life Cycle • Push and pull systems • Demand forecasting • Categorisation of stock • ABC Analysis • Economic order quantity and minimum order quantity • Safety stock and stock cover • Materials requirements planning (MRP) • Stock replenishment systems • The cost of managing stock

Inventory Management
Delivered in Upminster or UK Wide or OnlineFlexible Dates
Price on Enquiry

FX Options, Spot and Forward Markets

5.0(5)

By Finex Learning

Overview The first half of the course will cover all the essential tools of the currency markets – spot FX, forwards, FX swaps and NDFs. We look both at the pricing of these products and also how customers use them. The afternoon session will cover a range of important topics beyond the scope of an elementary course on currency options. We start with a quick review of the key concepts and terminology, and then we look at the key exotics (barriers and digitals) and how they are used to create the most popular customer combinations. We move on to look at the currently most-popular 2nd generation exotics, such as Accumulators, Faders and Target Redemption structures. Who the course is for FX Sales, traders, structurers, quants Financial engineers Risk Managers IT Bank Treasury ALM Central Bank and Government Treasury Funding managers Insurance Investment managers Fixed Income portfolio managers Regulators Course Content To learn more about the day by day course content please click here To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

FX Options, Spot and Forward Markets
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry