8250 Concept courses in Sheffield delivered On Demand

'Managing Meetings' Approved Online Training

'Person-Centred Care' Approved Online Training

'Introduction to Risk Assessment' Approved Online Training

Master the art of architectural drawing with this compact course. From floor plans to furniture placement, hatching to text insertion, learn essential skills for creating professional architectural drawings. Suitable for aspiring architects, designers, and drafters, this course empowers you to create stunning architectural designs with confidence and precision.

This course will help you learn the fundamentals of OpenShift with the help of interesting assignments. In no time, you will be able to develop, deploy, and manage multi-services applications using OpenShift.

This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. Course Highlights Accredited by The CPD UK Accredited by International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules MCQ Exam and 24/7 Support Included Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this customer service course for? This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. Aims and Learning Outcomes of this English Grammar Course Upon completion of this training, you will: Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Entry Requirements There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should buy this course from Lead Academy? We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7. Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly We Are Unbeaten By Price And Quality Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course. Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions). Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments. Course Curriculum Overview Introductory Video Setting the Scene Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers Exploring Our Own Experiences Part Two Lesson Three : Meet and Great Meet and Greet Meet and Greet Part Two Lesson Four : Equality and Diversity Equality and Diversity Lesson Five : Telephone skills Developing Your Telephone Skills Telephone Skills Part Two Telephone Skills Part Three Telephone Skills Part Four Lesson Six: Hints and Tips Hints and Tips for Best Practice Hints and Tips Part Two Hints and Tips Part Three Hints and Tips Part Four Hints and Tips Part Five Lesson Seven : Complaints Dealing with Complaints Lesson Eight : Conclusion Conclusion Assessment Assessment - Customer Service Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Welcome to this dual-phase course. In the first segment, we delve into neural networks and deep learning. In the second, ascend to mastering Generative Adversarial Networks (GANs). No programming experience required. Begin with the fundamentals and progress to an advanced level.

This comprehensive, hands-on course empowers beginners with essential web development skills. From HTML, CSS, and JavaScript to GitHub and Bootstrap, master the tools of the trade. Learn to build, style, and deploy websites effortlessly. No prior knowledge of programming or web development is needed.

Are you someone wishing to learn the skills to analyze data professionally using Power BI? Do you want to learn to create impressive reports? Then this is the right course for you! Learn the complete workflow in Power BI from A-to-Z and advanced analytics with DAX-calculated columns and measures, forecasting, and advanced analytics.

Have you ever thought about how crime investigators handle a gruesome crime scene? Did you ever want to understand the mind of a criminal? Interrogations and confessions psychology help make sense of crime, criminalisation, criminals and victims. So if you're interested in becoming an expert crime investigator while you learn about how to solve notorious cases, then this is the right course for you. Enrol today to develop skills and knowledge to drive your career forward and get ahead of the curve! This Level 3 Interrogations And Confessions Psychology course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course helps make sense of crime, criminalisation, criminals and victims. Through this criminology and psychology course, you will develop an understanding of the various aspects of English Law on confessions, such as how to record confession, the concept of interrogation and the factors affecting interrogation based on the interrogation system in the UK. Moreover, throughout this Criminal Psychology course, you will go through several research and study papers to equip you with real-life experience of how complex cases have been investigated and solved. Besides, this Criminology and Psychology course prepares you to demonstrate how to evaluate and analyse confessions made by criminals and why the suspects confess about their crime at a particular time. Similarly, you will learn the tactics of conducting interviews of suspects and utilise the statistical data from the inquiry reports. On the contrary, after completing this course, you'll be able to question and develop your own beliefs and understandings about crime and harm. Please note that this course does not entitle you to join the HCPC register or recognised Practitioner Psychologists. But you will come across all the basic guidelines of Psychology to boost and shine your knowledge in this particular field of Psychology. What will I learn from this course? An overview of the English law on confession Develop the research expertise to investigate crime and criminal justice data, applying technical skills to appraise evidence carefully The interrogation system in Britain Fundamentals of the royal commission research Identify 'oppressive' police interviewing tactics in Britain Theories of the reason for confession by suspects Psychological assessment of false confession Effects of drugs and alcohol upon the reliability of testimony interrogation techniques and miscarriages of justice On top of everything, you will get a certificate that includes 120 CPD points which will help make a mark for yourself in the competitive job market. This certificate will also help create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol today to open doors towards infinite career opportunities. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Interrogations And Confessions Psychology course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Interrogations And Confessions Psychology program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Here is the curriculum breakdown of the course: Module 1:The English Law on Confessions Police Training Manuals The Reid Technique The Format and Recording of the Confession The Context of the Interrogation How Things Can Go Wrong During Interrogation Module 2: Interrogation in Britain Irving's Studies Softley's Study Walsh's Study Research at the University of Kent Baldwin's Study Module 3: The Royal Commission Research: Persons at Risk amid Police Custody The 1993 Royal Commission Study by Gudjonsson and Colleagues Who Confesses? Detainees' Legal Rights Module 4: Identifying 'Oppressive' Police Interviewing Tactics in Britain Interview Tactics Suspects' Responses Methodological Issues Statistical Procedures Module 5: Theories of Reason of Confession by Suspects Factors Inhibiting Confession Theoretical Models of Confession How Important Are Confessions? How Commonly Do Suspects Confess? Factors Associated with Admissions and Denials Module 6: The Psychological Assessment of False Confession Definitions of False Confession The Frequency of False Confessions False, Retracted and Disputed Confessions The Innocent Pleading Guilty The Broader Context of False Confessions The Causes of False Confessions Theoretical Implications of the Different Types of False Confession Module 7: The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice The Effects of Intoxication and Withdrawal Miscarriages of Justice Studies of Miscarriages of Justice Some Notorious British Cases Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills With a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certification Accredited by CPD Upon finishing the course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Interrogations And Confessions Psychology Course Right for You? This course is tailored towards the student who has ambitions to work within the criminal justice system. This course allows you to combine the knowledge of criminology with modern scientific methods of psychology to understand criminal behaviours and their effects. However, this course can be enrolled by anyone of any academic background from any location in the world. Requirements The Interrogations And Confessions Psychology software does not require any prior knowledge; everyone may participate! This Interrogations And Confessions Psychology course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on this course may lead you to the following career paths: Loss Prevention Officer Private Investigator Correctional Officer Jury Consultant Probation Officer Police Detective Clinical Social Worker And many more!