6154 Computing courses

Duration 4 Days 24 CPD hours This course is intended for Systems engineers Network engineers Field engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe the key concepts of segment routing Implement and verify IGP segment routing Migrate an existing Multiprotocol Label Switching (MPLS) LDP-based network to segment routing Implement and verify TI-LFA segment routing Instantiate segment routing policies Instantiate multidomain segment routing policies Configure and verify BGP prefix segments and SR-based services The Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 course covers the fundamental concepts of segment routing (SR), how to configure and verify segment routing within an Interior Gateway Protocol (IGP), and the interworking of Label Distribution Protocol (LDP) with segment routing. You will learn how to implement topology-independent loop-free alternate (TI-LFA) using segment routing, and how to instantiate and verify segment routing traffic engineering policies. You will also learn how to implement segment routing within Border Gateway Protocol (BGP). Course Outline Introduction to Segment Routing IGP Segment Routing Implementation and Verification Segment Routing and LDP Interworking Topology Independent ? Loop Free Alternate Segment Routing Policies ? Traffic Engineering (SR-TE) Multidomain SR Policies BGP Prefix Segment and Egress Peer Engineering Additional course details: Nexus Humans Cisco Implementing Segment Routing on Cisco IOS XR v2.0 (SEGRTE201) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Segment Routing on Cisco IOS XR v2.0 (SEGRTE201) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Students preparing to take the CCNP Collaboration certification Network administrators Network engineers Systems engineers Overview After taking this course, you should be able to: Describe the Cisco Collaboration solutions architecture Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP) Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication Implement Cisco Unified Communications Manager provisioning features Describe the different codecs and how they are used to transform analogue voice into digital streams Describe a dial plan, and explain call routing in Cisco Unified Communications Manager Implement Public Switched Telephone Network (PSTN) access using MGCP gateways Implement a Cisco gateway for PSTN access Configure calling privileges in Cisco Unified Communications Manager Implement toll fraud prevention Implement globalized call routing within a Cisco Unified Communications Manager cluster Implement and troubleshoot media resources in Cisco Unified Communications Manager Describe Cisco Instant Messaging and Presence, including call flows and protocols Describe and configure endpoints and commonly required features Configure and troubleshoot Cisco Unity Connection integration Configure and troubleshoot Cisco Unity Connection call handlers Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic Define QoS and its models Implement classification and marking Configure classification and marking options on Cisco Catalyst switches The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.1 course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS©) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.This course helps prepare you to take the exam:350-801 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)After you pass this exam, you earn Cisco Certified Specialist - Collaboration Core certification and satisfy the core requirement for these certifications:CCNP CollaborationCCIE CollaborationThis course prepares you for the 300-435 Automating Cisco Enterprise Solutions (ENAUTO) certification exam. Introducing Automation for Cisco Solutions (CSAU) is required prior to enrolling in Implementing Automation for Cisco Enterprise Solutions (ENAUI) because it provides crucial foundational knowledge essential to success. Course Outlines Describing the Cisco Collaboration Solutions Architecture Exploring Call Signaling over IP Networks Integrating Cisco Unified Communications Manager LDAP Implementing Cisco Unified Communications Manager Provisioning Features Exploring Codecs Describing Dial Plans and Endpoint Addressing Implementing MGCP Gateways Implementing Voice Gateways Configuring Calling Privileges in Cisco Unified Communications Manager Implementing Toll Fraud Prevention Implementing Globalized Call Routing Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager Describing Cisco Instant Messaging and Presence Enabling Cisco Jabber© Configuring Cisco Unity Connection Integration Configuring Cisco Unity Connection Call Handlers Describing Collaboration Edge Architecture Analyzing Quality Issues in Converged Networks Defining QoS and QoS Models Implementing Classification and Marking Configuring Classification and Marking on Cisco Catalyst Switches

Duration 70 Days 420 CPD hours Cisco Learning Library: Networking offers a subscription to all Cisco core online networking training, including product training, technology training, and certifications such as Cisco Routing and Switching, Wireless, Design, and Network Programmability.This comprehensive technical training library includes full-length, interactive certification courses, additional product and technology training with labs, and thousands of reference materials. Networking Library Certification Courses CCNA Implementing and Administering Cisco Solutions (CCNA) v1.0 CCNP Enterprise Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 Implementing Cisco SD-WAN Solutions (SDWAN300) v1.0 Designing Cisco Enterprise Networks (ENSLD) v1.0 Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.0 Implementing Cisco Enterprise Wireless Networks (ENWLSI) v1.1 Implementing Automation for Cisco Enterprise Solutions (ENAUI) v1.0 CCIE Enterprise Infrastructure Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 CCIE Enterprise Wireless Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 Product and Technology Training Implementing and Administering Cisco Solutions (CCNA) v1.0 Developing Applications and Automating Workflows Using Cisco Core Platforms (DEVASC) v1.0 Developing Applications Using Cisco Core Platforms and APIs (DEVCOR) v1.0 Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT) v1.0 Implementing DevOps Solutions and Practices Using Cisco Platforms (DEVOPS) v1.0 Developing Applications for Cisco Webex and Webex Devices (DEVWBX) v1.0 Implementing Automation for Cisco Enterprise Solutions (ENAUI) v1.0 Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.0 Implementing Automation for Cisco Security Solutions (SAUI) v1.0 Implementing Automation for Cisco Service Provider Solutions (SPAUI) v1.0 Introducing Automation for Cisco Solutions (CSAU) v1.0 Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices (RSTECH) v3.0 Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 Implementing Cisco SD-WAN Solutions (SDWAN300) v1.0 Designing Cisco Enterprise Networks (ENSLD) v1.0 Implementing Cisco Enterprise Wireless Networks (ENWLSI) v1.1 Cisco NCS 2000 Deploying 96-Channel Flex Spectrum (OPT201) v3.0 Cisco Digital Network Architecture Implementation Essentials (DNAIE) v2.0 Understanding Cisco Industrial IoT Networking Foundation (INFND) v1.0 Programming Use Cases for Cisco Digital Network Architecture v1.0 (DNAPUC) v1.0 Engineering Cisco Meraki Solutions Part 1 (ECMS1) v1.0 Deploying Cisco SD-Access (ENSDA) v1.1 Cisco SD-WAN Operation and Deployment (ENSDW) v1.0 Introduction to Cisco IOS XR (IOSXR100) v2.0 Cisco IOS XR System Administration (IOSXR200) v1.1 Cisco IOS XR Basic Troubleshooting (IOSXR201) v1.1 Cisco ASR 9000 Series IOS XR 64-Bit Software Migration and Operational Enhancements (IOSXR211) v1.0 Cisco IOS XR Layer 3 VPN Implementation and Verification (IOSXR301) v1.1 Cisco IOS XRMulticast Routing Implementation and Verification (IOSXR302) v1.1 Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) v1.0 NSO Essentials for Programmers and Network Architects (NSO201) v3.0 Cisco NSO Administration and DevOps (NSO303) v3.0 Cisco Optical Technology Advanced (OPT300) v2.0 Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 Operating and Implementing Cisco WAN Automation Engine (WAE200) v3.0 Implementing Cisco Virtual Wide Area Application Services (VWAAS) v1.0 Configuring and Operating Cisco EPN Manager (EPNM100) v3.0 Cisco Elastic Services Controller (ESC300) v2.0 Product and Technology Training Deploying Cloud Connect Solutions with Cisco Cloud Services Router 1000V (CLDCSR) v1.0 Implementing Cisco Multicast (MCAST) v2.0 Cisco Prime Central Intermediate ? Administration and Operations (CPCI-AO) v1.0 Cisco Prime Network Intermediate ? Administration and Operation (CPNI-AO) v1.1 Cisco Prime Provisioning (CPP) v6.5 Cisco Prime Performance Manager (CPPERF) v1.0 Implementing Cisco Catalyst 9000 Switches (ENC9K) v1.0 Cisco Aggregation Services Router 9000 Series Essentials (ASR9KE) v6.0 Network Convergence System 5500 Series Router (NCS5500HW) v1.0 Cisco DNA Center Fast-Start Use Cases (A-SDA-FASTSTART) Getting Started with DNA Center Assurance (A-DNAC-ASSUR) v1.0 Overview of Cisco DNA Center Fast Start Use Cases for System Engineers (P-SDA-SYSEF) Planning and Deploying SD-Access Fundamentals (For Customers) (CUST-SDA-FUND) v1.0 Preparing the Identity Services Engine (ISE) for SD-Access (For Customers) (CUST-SDA-ISE) v1.0 SD-Access 1.2 Update Supplement (A-SDA-12UPDT) The SD-WAN Mastery Collection - Getting Started (For Customers) v1.0 (A-SDW-START) The SD-WAN Mastery Collection - Deploying the Data Plane (For Customers) v1.0 (A-SDW-DATPLN) The SD-WAN Mastery Collection - Developing the Overlay Topology (For Customers) v1.0 (A-SDW-OVRLAY) The SD-WAN Mastery Collection - Managing the Application Experience (For Customers) v1.0 (A-SDW-APPEXP) The SD-WAN Mastery Collection - Bringing Up the Control Plane Devices (For Customers) v1.0 (A-SDW-CTRPLN) Securing Branch Internet and Cloud Access with Cisco SD-WAN (A-SDW-BRSEC) Programming for Network Engineers (PRNE) v1.0 Cisco Optical Technology Intermediate (OPT200) v2.0 Advanced Implementing and Troubleshooting MPLS VPN Networks (AMPLS) BGP Bootcamp (BGP) Building Core Networks with OSPF, IS-IS, BGP and MPLS Bootcamp (BCN) Configuring BGP on Cisco Routers (BGP) v4.0 Implementing Cisco MPLS v3.0 Internetworking Technology Overview (ITO) Introduction to IP Multicast Bootcamp Introduction to IPsec VPN Bootcamp (IPsec VPN) Introduction to IPv6 Bootcamp (IPv6) Introduction to MPLS-VPN Bootcamp (MPLS-VPN) LAN Switching Bootcamp (LAN-SW) RP Bootcamp Troubleshooting for Network Support Engineers

Duration 5 Days 30 CPD hours This course is intended for This course is for wireless engineers who work in the following roles: Consulting systems engineer Network administrator Network engineer Network manager Sales engineer Systems engineer Technical solutions architect Wireless design engineer Wireless engineer Overview After taking this course, you should be able to: Describe and implement a Cisco-recommended structured design methodology Describe and implement industry standards, amendments, certifications, and Requests For Comments (RFCs) Describe and implement Cisco enhanced wireless features Describe and implement the wireless design process Describe and implement specific vertical designs Describe and implement site survey processes Describe and implement network validation processes The Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.1 course gives you the knowledge you need to design Cisco© wireless networks. The course covers design specifics from scenario design concepts through the installation phase and into post-deployment validation.This course, including the self-paced material, helps prepare you to take the exam, Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD), which leads to to the new CCNP© Enterprise and Cisco Certified Specialist ? Enterprise Wireless Design certifications. Describing and Implementing a Structured Wireless Design Methodology Importance of Planning Wireless Design with a Structured Methodology Cisco Structured Design Model Cisco Design Guides and Cisco Validated Designs for Wireless Networks Role of the Project Manager When Designing Wireless Networks Describing and Implementing Industry Protocols and Standards Wireless Standards Bodies Institute of Electrical and Electronics Engineers (IEEE) 802.11 Standard and Amendments Wi-Fi Alliance (WFA) Certifications Relevant Internet Engineering Task Force (IETF) Wireless RFCs Practice Activity Describing and Implementing Cisco Enhanced Wireless Features Hardware and Software Choices for a Wireless Network Design Cisco Infrastructure Settings for Wireless Network Design Cisco Enhanced Wireless Features Examining Cisco Mobility and Roaming Mobility and Intercontroller Mobility in a Wireless Network Optimize Client Roaming in a Wireless Network Cisco Workgroup Bridge (WGB) and WGB Roaming in a Wireless Network Describing and Implementing the Wireless Design Process Overview of Wireless Design Process Meet with the Customer to Discuss the Wireless Network Design Customer Information Gathering for a Wireless Network Design Design the Wireless Network Deployment of the Wireless Network Validation and Final Adjustments of the Wireless Network Wireless Network Design Project Documents and Deliverables Describing and Implementing Specific Vertical Designs Designs for Wireless Applications Wireless Network Design Within the Campus Extend Wireless Networks to the Branch Sites Examining Special Considerations in Advanced Wireless Designs High-Density Designs in Wireless Networks Introducing Location and Cisco Connected Mobile Experiences (CMX) Concepts Design for Location FastLocate and HyperLocation Bridges and Mesh in a Wireless Network Design Redundancy and High Availability in a Wireless Network Describing and Implementing the Site Survey Processes Site Survey Types Special Arrangements Needed for Site Surveys Safety Aspects to be Considered During Site Surveys Site Survey Tools in Cisco Prime Infrastructure Third-Party Site Survey Software and Hardware Tools Describing and Implementing Wireless Network Validation Processes Post-installation Wireless Network Validation Making Post-installation Changes to a Wireless Network Wireless Network Handoff to the Customer Installation Report

Duration 4 Days 24 CPD hours This course is intended for Technical decision makers Network architects Overview After taking this course, you should be able to: Discover and describe the Cisco Multilayer Director Switch (MDS) platform of multilayer switches and directors. Provisioning Cisco MDS Switches Describe key product features of the MDS platform Describe and implement automation an Cisco MDS Switches Configure and implement the Cisco MDS switches and platform features Resolve issues and troubleshoot FC domains, zones and zone merges, and switch boot and firmware upgrades This course shows you how to implement, manage, and troubleshoot Cisco© MDS 9000 Series Switches, to build highly available, scalable storage networks. Through expert instruction and extensive hands-on practice, you will learn how to deploy and use capabilities such as virtual storage area networks (VSANs), Role-Based Access Control (RBAC), N-Port Virtualization (NPV) fabric security, zoning, automation with NX-API, Slow Drain Analysis, Fibre Channel over TCP/IP (FCIP) tunnels, and more. You will learn how to configure and implement platform features and learn troubleshooting techniques pertaining to Fibre Channel (FC) domains, firmware upgrades, zones, and zone mergers. This course prepares you for Cisco CCNP Data Center and Cisco Certified Specialist - Data Center SAN Implementation certifications. Describing Cisco MDS Platform Cisco MDS 9700/9300/9200/9100 Hardware Cisco NX-OS Cisco DCNM Fibre Channel Architecture FCoE Architecture Provisioning Cisco MDS Switches Power-On Auto-Provisioning Cisco DCNM Using Cisco DCNM 11.x RBAC and Authentication, Authorization, and Accounting (AAA) Building the Fibre Channel Fabric with Cisco MDS Switches Virtual SANs Port Channels and VSAN Trunking Zoning and Smart Zoning Device Aliases Inter-VSAN Routing Fibre Channel Fabric Security Building SAN Extensions Inter-VSAN Routing Slow Drain Analysis SAN Analytics and Telemetry Streaming Cisco Secure Boot NPV and NPIV Automating Cisco MDS Fabric Cisco MDS NX_APIPython API Ansible Monitoring and Reporting Cisco MDS Features Cisco DCNM SAN Reports and Alarms SAN Analytics and SAN Telemetry Streaming Troubleshooting Common Cisco MDS Issues Troubleshooting Fibre Channel Domains, Zones and Zone Merges Boot and Upgrade Issues

Duration 5 Days 30 CPD hours This course is intended for Students who need to know how to implement and manage Cisco ASA 5500-X. Overview Upon successful completion of this course, students should be able to do the following:? Technology and features of the Cisco ASA? Cisco ASA product family? How ASAs protect network devices from attacks? Bootstrap the security appliance? Prepare the security appliance for configuration via the Cisco Adaptive Security Device Manager (ASDM)? Launch and navigate ASDM? Essential security appliance configuration using ASDM and the command-line interface (CLI)? Configure dynamic and static address translations? Configure access policy based on ACLs? Use object groups to simplify ACL complexity and maintenance? Use the Modular Policy Framework to provide unique policies to specific data flows? Handle advanced protocols with application inspection? Troubleshoot with syslog and tcp ping? Configure the ASA to work with Cisco Secure ACS 5.2 for RADIUS-based AAA of VPNs? Implement site-to-site IPsec VPN? Implement remote access IPsec and SSL VPNs using the Cisco AnyConnect 3.0 Secure Mobility Client? Work with the 5.x Legacy Cisco IPsec VPN client and Anyconnect VPN client? Deploy clientless SSL VPN access, including smart tunnels, plug-ins, and web-type ACLs? Configure access control policies to implement your security policy across all classes of VPN? Configure Active/Standby failover for both firewall and VPN high availability Student will gain the essential skills required to configure, maintain, and operate Cisco ASA 5500-X Series Adaptive Security Appliances based on ASA Software v9.x. Cisco ASA Essentials ? Lesson 1: Evaluating Cisco ASA Technologies ? Lesson 2: Identifying Cisco ASA Families Basic Connectivity and Device Management ? Lesson 1: Preparing the Cisco ASA for Network Integration ? Lesson 2: Managing Basic Cisco ASA Network Settings ? Lesson 3: Configuring Cisco ASA Device Management Features Network Integration ? Lesson 1: Configuring Cisco ASA NAT Features ? Lesson 2: Configuring Cisco ASA Basic Access Control Features Cisco ASA Policy Control ? Lesson 1: Cisco ASA Modular Policy Framework ? Lesson 2: Configuring Cisco ASA Connection Policy Cisco ASA VPN Architecture and Common Components ? Lesson 1: Implementing Profiles, Group Policies, and User Policies ? Lesson 2: Implementing PKI Services Cisco ASA Clientless Remote Access SSL VPN Solutions ? Lesson 1: Deploying Basic Clientless VPN Solutions ? Lesson 2: Deploying Advanced Application Access for Clientless SSL VPNs Cisco AnyConnect Remote Access SSL Solutions ? Lesson 1: Deploying a Basic Cisco AnyConnect Full-Tunnel SSL VPN Solution Cisco ASA Remote Access IPsec VPNs ? Lesson 1: Deploying Cisco Remote Access VPN Clients ? Lesson 2: Deploying Basic Cisco Remote Access IPsec VPN Solutions Cisco ASA Site-to-Site IPsec VPN Solutions ? Lesson 1: Deploying Basic Site-to-Site IPsec VPNs ? Lesson 2: Deploying Advanced Site-to-Site IPsec VPNs Cisco ASA High Availability and Virtualization ? Lesson 1: Configuring Cisco ASA Active/Standby High Availability Labs Lab 1: Prepare the ASA for Administration Lab 2: Fundamental ASA Configuration Lab 3: Network Address Translation (NAT) Lab 4: Basic Access Control Lab 5: Basic Protocol Inspection Lab 6: Licensing, ACS, and Public CA Lab 7: Basic Clientless SSL VPN Lab 8: Clientless SSL VPN - Thin Apps Lab 9: Basic AnyConnect Full Tunnel SSL VPN Lab 10: Remote Access IPSec VPN Lab 11: IPSec Site-to-Site VPN Lab 12: Active/Standby Failover

Duration 3 Days 18 CPD hours This course is intended for This course is ideal for developers and engineers including: Network Engineer Systems Engineer Data Center Engineer Consulting Systems Engineer Technical Solutions Architect Cisco Integrators/Partners Field Engineer Server Administrator Network Manager Overview After taking this course, you should be able to: Describe the Cisco ACI built0in tools for operating and monitoring the fabric. Describe the complex challenges related to monitoring and Cisco tools that address them: Cisco Nexus Dashboard and Cisco Nexus Dashboard Insights. Describe fabric installation upgrade, backup, restore, and best practices for Cisco NX-OS-to-ACI migration and Cisco ACI management access. Describe the tools and best practices for monitoring ACI fabric. Describe best practices for Cisco ACI naming conventions, Day-0 configuration, VMM integration, and Cisco ACI migrations. The Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v5.2 course shows you how to manage, monitor, and troubleshoot Cisco© Nexus© 9000 Series Switches in Application-Centric Infrastructure (ACI) mode. Through expert instruction and hands-on practice, you will learn about operational tools, best practices, caveats, and practice troubleshooting common issues on a live fabric. Based on lessons learned in wide range of production deployments, this course gives you the real-world knowledge and skills to boost operational efficiencies in your own deployment. Course Outline Describing Cisco ACI Day-0 to Day-2 Operations Describing Day-2 Operational Tools Describing Cisco ACI Configuration Management Describing Cisco ACI Monitoring Cisco ACI Best Practices Additional course details: Nexus Humans Cisco Application Centric Infrastructure Operations and Troubleshooting v5.2 (DCACIO) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Application Centric Infrastructure Operations and Troubleshooting v5.2 (DCACIO) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Phone Network Administrators Phone Network Engineers Data System Administrators Entry-level Network Engineers Channel Partners/Resellers, Customers, Employees Overview Describe the Cisco Unified Communications Manager network, service, and features Understand the importance of and configuration of redundancy and high availability in the enterprise network Describe user configuration and the user web interface Explain basic phone options and the use of BAT Explain the route plan and on-net/off-net calling Describe the various media resources, including conferencing and MOH Describe the basic phone features and use of hunt groups Administering Cisco Unified Communications Manager (ACUCM) v12.0 is a 3-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. The Cisco IT training course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level IP telephony course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version v12.x.The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The Cisco training course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involves routers, switches, or Cisco IOS software configuration. Exploring IP Telephone Traditional Voice versus IP Telephony Clustering Overview Intracluster Communications Cisco Unified Communications Manager Clusters Clustering Options Platform Requirements Describing Deployment Models Single-Site Deployment Centralized Call-Processing Deployment Distributed Call-Processing Deployment Distributed Single-Cluster Call-Processing Deployment Hybrid Call-Processing Deployment New Advanced Multicluster Options Understanding Advanced Multisite Features Need for CAC Deploying AAR Survivable Remote Site Telephony SRST Failover Logging in to Cisco Unified Communications Manager Logging In to Cisco Unified CM Administration and Cisco Unified Serviceability Logging In to Cisco Unified Operating System Administration and the DRS Navigation Menu Command-Line Interface Examining Basic Server Configuration Server Configuration?Eliminating DNS Reliance Configuring Enterprise Parameters Describing Multilevel Administration Configuring Multilevel Administration Creating End Users Creating Roles Creating User Groups Assigning Users to User Groups Configuring DRS Backup and Restore Procedures DRS Backup Procedures DRS Restore Procedures Understanding User Configuration Understanding User Management Configuring Users Using the User Web Pages Understanding the User Web Pages Using the User Web Pages Configuring System Parameter Cisco Unified CM Configuration Cisco Unified Communications Manager Group Configuration Phone NTP Configuration Date/Time Group Codecs and Regions Location Configuration Device Pool Configuration DHCP Service Configuration Device Defaults Configuration Clusterwide Parameters Licensing Supporting Cisco Unified IP Phones Cisco Unified IP Phones Overview Specialized Cisco Unified IP 7900 Series Phones Phone Button Templates Softkey Templates Exploring Phone Registration and IP Phone Communications Cisco Unified IP Phone Registration Cisco Unified IP Phone Configuration Utilizing the Bulk Administration Tool (BAT) Overview of Cisco Unified Communications Manager BAT Cisco Unified Communications Manager TAPS Implementing Dial Plan Connectivity Organizational Dial Plan Trunks Gateways Creating Route Plans Dial Plan Overview Route Pattern Overview Digit Collection Call Routing Configuring Transition Patterns and Route Filters Translation Patterns The 9.@ Pattern Route Filters Implementing Digit Manipulation Discard Digits Instruction Transformation Masks Route Plan Report Defining Class of Control Overview of Class of Control Partitions CSS Configuration PLAR Application Using Class of Control Features Call Restriction Time of Day Routing Traditional vs. Line/Device Approach Defining Media Resources Overview of Media Resources Conference Bridge Media Termination Points Transcoder Music on Hold Annunciator Exploring Media Resource Management MRG Management Configuring MRGs Configuring MRGLs Describing Basic Features Call Park Call Pickup Cisco Call Back Shared Lines with Barge and Privacy Exploring Hunt Groups Hunt Group Overview Line Group Configuration Hunt List Configuration Hunt Pilot Configuration Final Forwarding Describing Phone Services Cisco IP Phone Services Cisco Phone Services Configuration

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi

Duration 3 Days 18 CPD hours This course is intended for IT professionals who support a Cisco ACI data center network, including: Data center engineers Field engineers Network engineers Systems engineers Overview After taking this course, you should be able to: Operationalize and troubleshoot the ACI fabric Understand Cisco Application Policy Infrastructure Controller (APIC) and its monitoring, management, and troubleshooting capabilities Avoid common mistakes and recognize common symptoms The Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v1.0 course shows you how to operate and troubleshoot Cisco© data center network infrastructure running Cisco ACI. Through expert instruction and hands-on practice, you will learn about operational tools, and best practices and caveats for configuration management, performance tracking, and more. You will practice troubleshooting common issues on a live fabric. Based on lessons learned in over 100 production deployments, this course gives you the real-world knowledge and skills to boost operational efficiencies in your own deployment. Course Outline ACI Overview and Configuration Review ACI Configuration Management Installing, Upgrading, Backing Up, and Restoring ACI Fabric Monitoring ACI Always-On and On-Demand Monitoring Tools Exercises: Visore, CLI Commands, Audit Logs, Traffic Map Troubleshooting ACI Methodologies, Tools, and Specific Examples Exercises: iPing, End Point Tracker, Troubleshooting Tool, Contract Drops, Contracts, Traceroute, Atomic Counters Additional course details: Nexus Humans Cisco ACI Operations and Troubleshooting Boot Camp (DCACIO) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco ACI Operations and Troubleshooting Boot Camp (DCACIO) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.