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Duration 3 Days 18 CPD hours This course is intended for Security analyst, threat hunters, or incident responders Security professionals who work with enterprise and endpoint security tools Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture of a Carbon Black EDR implementation Perform the installation, upgrade, and configuration of the Carbon Black EDR server Describe the purpose and use of multiple datastores in the server Perform live queries across endpoints to gather additional data Perform effective searches across the dataset to find security artifacts related to the endpoints Manage Threat Intelligence Feeds and Watchlists Describe connectors in Carbon Black EDR Troubleshoot server and sensor problems Analyze data found in the Heads-Up Display Manage investigations to group and summarize security incidents and artifacts Perform the different response capabilities available to users in Carbon Black EDR Use the Carbon Black EDR API to automate tasks This three-day, hands-on training course provides you with the knowledge, skills, and tools to achieve competency in installing, configuring, and managing the VMware Carbon Black© EDR? environment. This course introduces you to product features, capabilities, and workflows for managing endpoint security. Hands-on labs enable learners to reinforce topics by performing operations and tasks within the product in a training environment. Course Introduction Introductions and course logistics Course objectives Planning and Architecture Describe the architecture and components of Carbon Black EDR Identify the communication requirements for Carbon Black EDR Server Installation, Upgrade, and Administration Install the Carbon Black EDR server Describe the options during the installation process Install a Carbon Black EDR sensor Confirm data ingestion in the Carbon Black EDR server Identify built-in administration tools Manage sensor groups Manage users and teams Server Datastores Describe the datastores used in Carbon Black EDR Interact with the available datastores Live Query Describe live query capabilities Perform queries across endpoints Searching and Best Practices Describe the capabilities and data available in the process search Perform process searches to find specific endpoint activity Describe the capabilities and data available in the binary search Perform binary searches to find application data Describe the query syntax and advanced use cases Perform advanced queries across the dataset Threat Intelligence Feeds and Watchlists Define Threat Intelligence Feeds Manage the available Threat Intelligence Feeds Describe the use of Watchlists Manage Watchlists in the environment Connectors in Carbon Black EDR Configure connectors in Carbon Black EDR Troubleshoot connectors Troubleshooting Identify the available troubleshooting scripts in the Carbon Black EDR server Run troubleshooting scripts to identify problems Generate a sensor log bundle Identify the location of sensor registry keys Head-Up Display Identify panels relating to endpoint data Analyze endpoint data provided by the panels Identify panels relating to operations data Analyze operations data provided by the panels Identify panels relating to server data Analyze server data provided by the panels Define alert generation in Carbon Black EDR Manage alerts Investigations Describe investigations Explore data used in an investigation Manage investigations Manage investigation events Responding to Endpoint Incidents Describe isolation in Carbon Black EDR Manage isolating endpoints Describe live response capabilities Manage live response sessions Describe hash banning Manage banned hashes Overview of Postman and the Carbon Black EDR API Explain the use of the API Differentiate the APIs available for Carbon Black EDR Explain the purpose of API tokens Create an API token Explain the API URL Create a valid API request Import a collection to Postman Initiate an API request from Postman Perform operations manually using Postman Analyze the use cases for Postman Show basic automation tasks using the API and curl Compare the usage of curl with Postman Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black EDR: Install, Configure, Manage [V7.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 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Duration 3 Days 18 CPD hours This course is intended for Experienced system administrators and network administrators Customers, cloud architects, systems engineers, data center administrators Network administrators with experience in managed services or managing a Telco Cloud environment Overview By the end of the course, you should be able to meet the following objectives: Deploy VMware Telco Cloud Service Assurance Manage VMware Telco Cloud Service Assurance to satisfy Telco cloud provider needs Discuss configurable options for VMware Telco Cloud Service Assurance Identify and configure different data sources which are used with VMware Telco Cloud Service Assurance Configure different collectors in VMware Telco Cloud Service Assurance Identify the Root Cause Analysis options with VMware Telco Cloud Service Assurance Discuss data collection in VMware Telco Cloud Service Assurance Explain root cause analysis in VMware Telco Cloud Service Assurance Navigate through the logs for troubleshooting This three-day, hands-on training course provides the knowledge, skills, and tools to achieve competency in installing, configuring, and managing the VMware Telco Cloud Service Assurance environment. In this course, you are introduced to the installation methods of VMware Telco Cloud Service Assurance? across various supported platforms and troubleshooting tools that help you install, manage, and troubleshoot your VMware Telco Cloud Service Assurance environment. In addition, you are presented with various types of configuration options, which you will identify, analyze, and navigate through as you explore the UI and configurable options of the product. Course Introduction Introduction and course logistics Course objectives Introduction to VMware Telco Cloud Service Assurance Describe the features of VMware Telco Cloud Service Assurance List the capabilities of VMware Telco Cloud Service Assurance Discuss the use cases of VMware Telco Cloud Service Assurance Describe the role played by VMware Telco Cloud Service Assurance components in delivering service assurance Deploying VMware Telco Cloud Service Assurance Explain different deployment options of VMware Telco Cloud Service Assurance Identify different deployment methods of VMware Telco Cloud Service Assurance Discuss different phases in deploying VMware Telco Cloud Service Assurance Identify different footprints available for HA based and non-HA based installation of VMware Telco Cloud Service Assurance Describe the SMARTs components of VMware Telco Cloud Service Assurance Deploy VMware Telco Cloud Service Assurance User Access Control Describe the features Role-based Access Control (RBAC) Outline the role of Keycloak in implementing RBAC in VMware Telco Cloud Service Assurance Configure user federation in Keycloak Use the VMware Telco Cloud Service Assurance UI to manage RBAC Create policies in VMware Telco Cloud Service Assurance that align with job roles Services and User Interface Configurations Describe the architecture of logical switching Describe the core services on a TCSA cluster Discuss the Global Manager or Service Assurance Manager (SAM), IP Domain Manager, Server Manager (ESM) Discuss VMware Telco Cloud Service Assurance UI Overview Explain Working with Notifications Elaborate Configuring Summary's Describe Accessing Notification Details Explain Viewing and configuring Topologies List Customizing Topologies Describe Topology Explorer Explain Collecting Troubleshooting Information Discuss Custom models Describe how compute resources are provided to VMware Telco Cloud Service Assurance Describe how storage is provided to VMware Telco Cloud Service Assurance Configure and manage VMware Telco Cloud Service Assurance Discuss configurable options for VMware Telco Cloud Service Assurance Day 1 and Day 2 Operations Review the architecture of logical routing and NSX Edge nodes Identify different data sources to be used with VMware Telco Cloud Service Assurance Configure different collectors with VMware Telco Cloud Service Assurance Describe Alarms and Thresholds Demonstrate how to configure alarms with VMware Telco Cloud Service Assurance Explain how to setup thresholds and timelines in VMware Telco Cloud Service Assurance Define Catalog management and sharing catalogs inside and between organizations. Identify the steps to import or upload data into catalogs. Explain the purpose of catalogs and How to Create a catalog organization. Describe the Purpose and Usage of Open Virtualization Format (OVA) and Custom vApp or VM Properties. Discuss vApp Templates Logs and Troubleshooting Review the architecture of the Distributed Firewall Discuss VMware Telco Cloud Service Assurance installations logs List Smarts installation logs Explain backup and restore options of VMware Telco Cloud Service Assurance Identify the approach for troubleshooting containerized services Discuss monitoring services

Duration 3 Days 18 CPD hours This course is intended for System administrators System integrators Overview By the end of the course, you should be able to meet the following objectives: Discuss Horizon Connection Server advanced configurations List troubleshooting techniques for Horizon Connection Server common issues Interpret Horizon 8 Connection Server logs Identify Unified Access Gateway configuration and certificate issues List troubleshooting steps for Unified Access Gateway common issues Describe BLAST configuration verification using logs and settings Describe BLAST optimization recommendations for different use cases Describe Horizon 8 Connections and how to troubleshoot related issues Describe Horizon 8 certificates List troubleshooting steps for common issues with Horizon 8 certificates Leverage Horizon infrastructure troubleshooting steps to resolve issues This three-day, hands-on training provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon© 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting VMware Horizon© Connection Server?, VMware Unified Access Gateway?, protocols, connections, and certificates Course Introduction Introduction and course logistics Course objectives Horizon Connection Server Troubleshooting Discuss Horizon Connection Server general troubleshooting techniques Identity Horizon Connection Server common issues through logs Describe AD LDS replication Discuss Horizon Connection Server replication common issues Review and Interpret Horizon Connection Server logs Compare successful and unsuccessful logs from everyday infrastructure administration tasks Unified Access Gateway Troubleshooting List and identify common Unified Access Gateway deployment issues Monitor the Unified Access Gateway deployment to identify health and issues Identify and troubleshoot Unified Access Gateway certificate issues Monitor, test, and troubleshoot network problems Discuss general Unified Access Gateway troubleshooting processes BLAST Configuration Verification Discuss BLAST Codecs and Encoder Switch settings. Describe how to verify BLAST configuration using logs and settings BLAST Optimization List general BLAST optimization recommendations Summarize BLAST tuning recommendations that apply to WAN connections Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases Describe recommended tuning options to increase display protocol quality for all use cases and applications. VMware Horizon Connections Troubleshooting Explain Horizon connections Describe the role of Primary and Secondary protocols in Horizon connections Describe HTML client access connections Describe Horizon connections load balancing Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values Identify troubleshooting steps for failing Horizon load balancer connections List troubleshooting steps for Horizon connections VMware Horizon Certificates Troubleshooting List Horizon certificate functions Describe Horizon certificates scenarios. Discuss potential challenges related to certificates in Horizon Describe the troubleshooting approach to Horizon certificate issues VMware Horizon Challenge Lab Leverage Horizon infrastructure troubleshooting steps to resolve issue Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Infrastructure Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Infrastructure Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Telco Cloud Infrastructure™ architecture Describe the VMware Cloud Director architecture List the infrastructure requirements of ETSI NFV Describe the VMware Cloud Director architecture as Virtualized Infrastructure Manager (VIM) Describe the options associated with VMware cloud providers Explain how organizations are supported in VMware Cloud Director Describe the security model in VMware Cloud Director Configure key networking elements of VMware Cloud Director Manage and monitor resources in VMware Cloud Director Enumerate troubleshooting concepts and Day 2 operations using VMware Cloud Director This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud Infrastructure environment. In this course, you are introduced to VMware Cloud Director? as a virtualized infrastructure manager. You will examine ETSI NFV requirements, deployment options, and procedures. You will also deploy virtualized network functions and understand their detailed configuration settings. You will learn how to support organizations as well as set up networking and security using hands-on lab exercises.In addition, you are presented with various types of technical problems in VMware Cloud Director, which you will identify, analyze, and solve through a systematic troubleshooting process. Course Introduction Introductions and course logistics Course objectives Day 0 Operations: VMware Telco Cloud Infrastructure Installation Describe the challenges of the telco cloud Describe the key functions of the telco cloud List the benefits of the VMware Cloud Director based VMware Telco Cloud Infrastructure Describe the VMware Telco Cloud Infrastructure architecture Describe the role of VMware Cloud Director in the VMware Telco Cloud Infrastructure architecture List the VMware Telco Cloud Infrastructure deployment options Describe the VMware Cloud Director architecture List the key VMware components that are part of VMware Cloud Director Describe the key use cases for the VMware Cloud Director based VMware Telco Cloud Infrastructure Day 0 Operations: ETSI NFV Requirements for Cloud Platforms Compare physical and virtual infrastructures List the benefits and challenges of physical infrastructure Describe the types of virtual infrastructure Describe the advantages and components of the NFV infrastructure (NFVI) Explain the role of network virtualization in the NFVI List the requirements of NFVI for VMware Cloud Director Describe the networking options of VMware Cloud Director Describe the key networking use cases Describe requirements of VMware Telco Cloud Automation? for networking Describe the storage options of VMware Cloud Director Describe the key storage use cases Day 1 Operations: Virtualized Infrastructure Manager (VIM) Configuration Explain basic concepts related to VMware Cloud Director Describe the components of the VMware Cloud Director architecture Describe the basic configuration of the VMware Cloud Director architecture Describe virtual data centers or VDCs Explain the role of organization VDCs Describe the relationship between provider VDCs and organization VDCs Describe resources in VMware Cloud Director List the key resource organization Create resource pools Describe how vSAN integrates with VMware Cloud Director Day 1 Operations: Configuring VMware Cloud Director Providers Describe how compute resources are provided to VMware Cloud Director Describe how storage resources are provided to VMware Cloud Director Describe provider VDC requirements and best practices List the requirements of creating VDCs Describe the VNF on-boarding process Create provider VDCs Day 1 Operations: Configuring VMware Cloud Director Organizations Describe VMware Cloud Director organizations Create VMware Cloud Director organizations Navigate through the VMware Cloud Director HTML5 provider portal Describe the VMware Cloud Director organization VDC Navigate through the tenant portal List use cases for a VMware Cloud Director organization VDC List the organization VDC allocation models Describe the types of resources that can be allocated Describe how resources are allocated for an organization Examine the function and requirements of network pools Describe the network types available in VMware Cloud Director (external, organization, and vApp) Create and manage organization VDC networks Describe catalogs Manage an organization?s catalog Populate, share, and publish catalogs Describe vApps Manage access to vApps and catalogs Modify the configuration of vApps and their virtual machines (VMs) Manage organization VDC networking Create affinity and anti-affinity rules Day 1 Operations: Configuring VMware Cloud Director Security Describe role-based access Create custom security roles Describe the directory services in VMware Cloud Director Describe the role of LDAP, SAML, SSL, Kerberos, and OAuth2 with VMware Cloud Director Explain the use of VMware Cloud Director with SSO Day 1 Operations: Configuring VMware Cloud Director Networking List networking options in VMware Cloud Director Describe key networking use cases in VMware Cloud Director Describe the use and placement of VMware NSX© Edge? services gateways in relation to VMware Cloud Director Review routing with the distributed logical router and edge services gateways in combination with VMware Cloud Director Describe firewall management in VMware Cloud Director with edge services gateways and the distributed firewall Describe an overview of VMware NSX-T? Data Center Explain the architecture of NSX-T Data Center Describe VMware Cloud Director supported features of NSX-T Data Center Describe the benefits and challenges of multisite networking List the requirements for multisite networking Describe the benefits and challenges of networking between VDCs List the requirements for networking between VDCs Configure cross-VDC networking Day 2 Operations: VMware Cloud Director Resource Management and Monitoring Identify the key resources that need to be managed with VMware Cloud Director List monitoring options with VMware Cloud Director Explain the resource management and monitoring architecture in VMware Cloud Director Monitor objects from the VMware Cloud Director portal Identify features of VMware vRealize© Operations Manager? Integrate VMware Cloud Director with vRealize Operations Manager Configure VMware vRealize© Operations Management Pack for VMware Cloud Director? Outline the monitoring features of vRealize Operations Manager in VMware Cloud Director Describe the purpose of the vRealize Operations Tenant App for VMware Cloud Director Integrate VMware Cloud Director with the Tenant App Configure the Tenant App for VMware Cloud Director Monitor objects with the Tenant App List the steps to monitor VMware Cloud Director environments with vRealize Operations Manager List the steps to monitor VMware Cloud Director environments with VMware vRealize© Log Insight? List the steps to review historical virtual machine metrics in VMware Cloud Director Examine VMware Cloud Director logs Day 2 Operations: VMware Cloud Director Troubleshooting Identify the features of the VMware Telco Cloud Automation dashboards List the components of the VMware Telco Cloud Automation dashboards Explain the features of fault management in VMware Telco Cloud Director Describe the use of fault management in VMware Cloud Director Describe the use of performance management in VMware Cloud Director Describe the use of logs in VMware Cloud Director Troubleshoot using VMware Cloud Director

Duration 1 Days 6 CPD hours This course is intended for System administrators and security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of the Carbon Black EDR server Identify the architecture and data flows for Carbon Black EDR communication Describe the Carbon Black EDR server installation process Manage and configure the Carbon Black EDR sever based on organizational requirements Perform searches across process and binary information Implement threat intelligence feeds and create watchlists for automated notifications Describe the different response capabilities available from the Carbon Black EDR server Use investigations to correlate data between multiple processes This course teaches you how to use the VMware Carbon Black© EDR? product and leverage the capabilities to configure and maintain the system according to your organization?s security posture and policies. This course provides an in-depth, technical understanding of the Carbon Black EDR product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Planning and Installation Hardware and software requirements Architecture Data flows Server installation review Installing sensors Server Administration Configuration and settings Carbon Black EDR users and groups Process Search and Analysis Filtering options Creating searches Process analysis and events Binary Search and Banning Binaries Filtering options Creating searches Hash banning Search best practices Search operators Advanced queries Threat Intelligence Enabling alliance feeds Threat reports details Use and functionality Watchlists Creating watchlists Use and functionality Alerts / Investigations / Response Using the HUD Alerts workflow Using network isolation Using live response