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609 Computer Skills courses delivered Online

Microsoft Excel 2019 - Beginner Level Training

By Compete High

🌟 Unlock the Power of Excel 2019! 🌟 Are you ready to master Microsoft Excel 2019 and elevate your skills to new heights? Introducing our comprehensive online course: 'Microsoft Excel 2019 - Beginner Level Training.' 🚀 Dive into Excel's World-Class Features 🚀 📚 Section 1 - Excel Beginner Get started with a solid foundation. Learn the interface, navigation, and essential tools to kickstart your Excel journey. 📊 Section 2 - Excel Fundamentals Discover the core functionalities of Excel 2019, from cells and formulas to tables and more. Lay the groundwork for proficient data manipulation. ️ Section 3 - Entering and Editing Text Master the art of inputting and refining text within Excel. Gain efficiency and accuracy in handling textual data. Section 4 - Basic Excel Functions Explore the fundamental functions that make Excel a powerhouse. From basic calculations to data analysis, unlock Excel's potential. 🔄 Section 5 - Modifying an Excel Worksheet Learn techniques to manage, organize, and customize worksheets effectively. Boost productivity and streamline your workflow. 🎨 Section 6 - Formatting Data Transform raw data into visually appealing, easy-to-read formats. Elevate your reports and presentations with polished data formatting skills. 🖼️ Section 7 - Images, Shapes, and Smart Art Enhance your spreadsheets with visuals! Master the incorporation of images, shapes, and smart art for impactful data representation. 🖨️ Section 8 - Printing in Excel Navigate the intricacies of printing in Excel. Optimize layouts and settings to produce professional-looking documents. 📑 Section 9 - Templates Harness the power of pre-designed templates. Learn how to utilize and customize templates for various Excel projects efficiently. 🎓 Section 10 - Excel Beginner - Conclusion Wrap up your journey with a comprehensive understanding of Excel's beginner level. Recap key takeaways and prepare to advance your skills further. 🔥 Join Now and Excel in Excel 2019! 🔥 👩‍💻 Whether you're a student, professional, or an Excel enthusiast, this course is your gateway to proficiency in Microsoft Excel 2019. Enroll today and unlock a world of possibilities with data manipulation, analysis, and presentation! 🌟 Don't miss this opportunity! Enroll now and empower yourself with Excel mastery! 🌟 Course Curriculum Section 1 - Excel Beginner Introduction 01:02 Section 2 - Excel Fundamentals Launching Excel 01:59 Start Up Screen 02:54 The Excel Interface 06:46 The Quick Access Toolbar 02:13 The Ribbon 04:43 Creating New Excel Workbooks 01:27 Saving Excel Files 02:22 Opening Excel Files 01:38 Beginner Shortcut Keys 01:37 Section 3 - Entering and Editing Text Entering Text 06:41 Working with Numbers 06:55 An Introduction to Dates 01:15 Find and Replace 04:10 Sorting Data 04:13 Working with Cell References 06:05 Relative Versus Absolute Cell Reference in Formulas 06:24 Understanding the Order of Operation 02:41 Section 4 - Basic Excel Functions The structure of an Excel Function 00:00 Working with the Sum Function 00:00 Working with Min and Max 00:00 Working with Averages 00:00 Working with Count and CountA 00:00 Section 5 - Modifying an Excel Worksheet Moving and Copying Data 00:00 Inserting and Deleting Rows and Columns 00:00 Changing the Width and Height of Cells 00:00 Hiding and Unhiding Rows, Columns and Sheets 00:00 Renaming Worksheets 00:00 Deleting Worksheets 00:00 Moving and Copying Worksheets 00:00 Section 6 - Formatting Data Adding Borders to Cells 00:00 Formatting Percentages 00:00 Merging and Centering Cells 00:00 A Quick look at Styles 00:00 Basic Conditional Formatting 00:00 Section 7 - Images, Shapes and Smart Art Inserting Images and Shapes 00:00 Working with SmartArt 00:00 Section 8 - Printing in Excel Print Preview 00:00 Margins, Scaling and Orientation 00:00 Printing 00:00 Section 9 - Templates Intro to Excel Templates 00:00 Opening an Existing Template 00:00 Creating a Custom Template 00:00 Section 10 - Excel Beginner - Conclusion Conclusion 00:00

Microsoft Excel 2019 - Beginner Level Training
Delivered Online On Demand2 hours 33 minutes
£25

Microsoft Excel 2019 - Advanced Level Training

By Compete High

🌟 Unlock the Full Power of Microsoft Excel 2019! 🌟 Ready to take your Excel skills to the next level? Dive into our comprehensive online course - 'Microsoft Excel 2019 - Advanced Level Training' - designed to transform you into an Excel maestro! 🚀 Here's What You'll Master: 📊 Section 1: Excel - Advanced - Get hands-on with advanced techniques and shortcuts to streamline your workflow. 📂 Section 2: Working with Multiple Workbooks - Seamlessly manage multiple workbooks and boost your productivity effortlessly. 🔒 Section 3: Protecting Worksheets and Workbooks - Learn how to safeguard your data with robust protection strategies. 📝 Section 4: Conditional Formulas - Unravel the power of conditional logic and unleash the true potential of formulas. 🧮 Section 5: Advanced Functions - Elevate your Excel expertise by mastering complex functions for data analysis. 📚 Section 6: Text Based Functions - Manipulate text effortlessly and efficiently with advanced text-based functions. 🔍 Section 7: What IF Tools - Explore the 'What If' analysis tools to make informed decisions and predictions. 🏁 Section 8: Excel Advanced - Conclusion - Wrap up with a comprehensive understanding and practical application of advanced Excel features. 🎁 Section 9: Bonus #1 - Advanced Pivot Tables - Delve into bonus content covering advanced techniques for Pivot Tables, a must-have skill for data analysis pros. 🌟 Why Choose Our Course? 🔐 Expert Guidance: Led by seasoned Excel professionals, ensuring clarity and depth in learning. 🔄 Practical Assignments: Apply your newfound skills through real-world exercises. 📈 Career Growth: Elevate your career prospects by mastering sought-after Excel abilities. 🌐 Accessible Learning: Study at your own pace from anywhere, anytime with our user-friendly online platform. 🤝 Join our vibrant community of learners dedicated to mastering Excel's advanced functionalities. 💡 Enroll now and revolutionize your Excel prowess with 'Microsoft Excel 2019 - Advanced Level Training'! Don't miss this chance to become an Excel wizard! 💡   Course Curriculum Section 1 - Excel - Advanced Excel Advanced Introduction 01:39 Advanced Shortcut Keys 02:58 Section 2 - Working with Multiple Workbooks Tracing Precedents 00:00 Tracing Dependants 00:00 Watch Window 00:00 Show Formulas 00:00 Section 3 - Protecting Worksheets and Workbooks Protecting Cells in a Worksheet 00:00 Protecting the Workbook Structure 00:00 Encryption with Passwords 00:00 Section 4 - Conditional Formulas Name Ranges 00:00 Simple IF Function 00:00 IF, AND 00:00 IF, OR 00:00 Nested Formulas 00:00 CountIF and CountIFs 00:00 SumIF and SumIFs 00:00 Section 5 - Advanced Functions Advanced VLookUp 00:00 IF and IS Error - Part 1 00:00 IF and IS Error - Part 2 00:00 Advanced Index Match 00:00 Dates - Part 1 00:00 Dates - Part 2 00:00 Replace and Substitute - Part 1 00:00 Replace and Substitute - Part 2 00:00 Section 6 - Text Based Functions Left, Right and Mid Function 00:00 Search Function 00:00 Concatenate and Search 00:00 Indirect - Static 00:00 Indirect - Dynamic 00:00 Section 7 - What IF Tools Goal Seek 00:00 Data Tables 00:00 Scenarios 00:00 Solver 00:00 Section 8 - Excel Advanced - Conclusion Excel Advanced - Conclusion 00:00 Section 9 - Bonus # 1 - Advanced Pivot Tables Building a Mini Dashboard 00:00

Microsoft Excel 2019 - Advanced Level Training
Delivered Online On Demand2 hours 34 minutes
£25

Functional Skills IT Training (ICT)

By Compete High

💻 Want to improve your IT skills? Compete High’s Functional Skills IT Training (ICT) course covers everything from basic computer use to cybersecurity! 📚 Learn online at your own pace and earn a certificate. Perfect for beginners and professionals alike! 🎓🚀

Functional Skills IT Training (ICT)
Delivered Online On Demand7 hours
£25

Excel 2016 Advanced

By iStudy UK

If you are looking forward to advance your skills with Microsoft Excel 2016 and want to learn more advanced skills or want to learn the topics covered in this course in the 2016 interface, this Excel 2016 Advanced will be the perfect choice for you! Through the course you will gain the skills necessary to use pivot tables, audit and analyze worksheet data, utilize data tools, collaborate with others, and create and manage macros. Additionally, you will experiment with auditing formulas and error checking, use the What-If Analysis tools, learn the options for worksheet and workbook protection, review advanced use of PivotTables and PowerPivot add-in, work with Macros, use form controls, and ensure data integrity in your worksheets and workbooks. You will also learn about Excel's many collaboration features, as well as how to import and export data to and from your workbooks. What Will I Learn? Use Advanced IF Statements Use Advanced Lookup Functions Use Complex Logical and Text Functions Auditing Formulas Working with What-If Analysis Tools Protecting Worksheet and Workbook Use Advanced PivotTables and PowerPivot Tools Automate with Macros Work with Form Controls Ensure Data Integrity Collaborate in Excel Import and Export Data to a Text File Requirements Excel Introduction and Intermediate courses or equivalent experience. Who is the target audience? Students who want to expand their Excel knowledge. Introduction Introduction FREE 00:01:00 Using Advanced IF Statements Summarize Data with SUMIF FREE 00:04:00 Summarize Data with AVERAGIF 00:03:00 Summarize Data with COUNTIF 00:02:00 Using Advanced Lookup Functions Using VLOOKUP with TRUE to find an Approximate Match 00:04:00 Using HLOOKUP TRUE to find an Approximate Match 00:01:00 Using the Index Function 00:03:00 Using the Match Function 00:02:00 Creating a Combined Index and Match Formula 00:04:00 Comparing Two Lists with VLOOKUP 00:02:00 Comparing Two Lists with VLOOKUP and ISNA 00:04:00 Using Complex Logical and Text Functions Creating a Nested IF Function 00:03:00 Using the IFERROR Function 00:02:00 Using the LEN Function 00:02:00 Using the TRIM Function 00:01:00 Using the Substitute Function 00:02:00 Formula Auditing Showing Formulas 00:01:00 Tracing Cell Precedents and Dependents 00:03:00 Adding a watch Window 00:02:00 Error Checking 00:02:00 What-If Analysis Tools Using the Scenario Manager 00:03:00 Using Goal Seek 00:02:00 Analyzing with Data Tables 00:02:00 Worksheet and Workbook Protection Protection Overview 00:02:00 Excel File Password Encryption 00:03:00 Allowing Specific Worksheet Changes 00:01:00 Adding Protection to only Certain Cells in a Worksheet 00:03:00 Additional Protection Features 00:02:00 Advanced Use of PivotTables and PowerPivot Using the Pivot Tables Charts Wizard 00:02:00 Adding a Calculated Field 00:02:00 Adding a Caculated Item 00:02:00 Apply Conditional Formatting to a Pivot Table 00:03:00 Using Filters in the Pivot Table Fields Pane 00:02:00 Creating Filter Pages for a Pivot Table 00:01:00 Enabling a Power Pivot Add In 00:04:00 Automating with Macros What are Macros 00:03:00 Displaying the Developer Tab and Enabling Macros in Excel 00:03:00 Creating a Basic Formatting Macro 00:03:00 Running a Macro 00:02:00 Assigning a Macro to a Button 00:02:00 Creating a More Complex Macro 00:02:00 Viewing and Editing the VBA Code for an Existing Macro 00:03:00 Adding a Macro to the Quick Access Toolbar 00:02:00 Working with Form Controls What are Form Controls 00:02:00 Adding Spin Buttons and Check Boxes to a Spreadsheet 00:02:00 Adding a Combo Box to a Spreadsheet 00:02:00 Ensuring Data Integrity What is Data Validation 00:01:00 Restricting Data Entries to Whole Numbers 00:02:00 Data Validation Restricting Data Entry to a List 00:01:00 Data Validation Restricting Data Entry to a Date 00:01:00 Data Validation Restricting Data Entry to Different Text Lengths 00:01:00 Composing Input Messages 00:02:00 Composing Error Alters 00:02:00 Finding Invalid Data 00:02:00 Editing and Deleting Data Validation Rules 00:01:00 Collaborating in Excel Working with Comments 00:03:00 Printing Comments and Errors 00:02:00 Sharing a Workbook 00:03:00 Tracking Changes in a Workbook 00:03:00 Working with Versions 00:02:00 Sharing Files via Email 00:02:00 Importing and Exporting Data to a Text File Importing a Text File 00:03:00 Exporting a Text File 00:01:00 Conclusion Course Recap 00:01:00 Course Certification

Excel 2016 Advanced
Delivered Online On Demand2 hours 21 minutes
£25

Excel 2007 Simplified

By iStudy UK

Description This course is aimed at the excel user who already knows the basics of Excel 2007. This course will help you to go beyond the basics - to reach a higher-intermediate level. With shortcuts, tricks and tips - you will be able to work smarter and faster. If you want to be fairly competent on the software, then this course will be very handy. Its a lot quicker to be shown things, then to try and muddle through and work things out by yourself. Guaranteed, there'll be some items which we cover, that you have no idea that Excel was capable of doing! We don't want you to spend a day of your life in the classroom... learn 99 quick and very useful, practical things which you can apply on your job or on your projects. We'll cover: Working with Data - using series, symbols and special characters, hide rows and freeze panels Formulas and Functions - Calculate the duration between two dates/times, best loan terms, create conditional formula and conditional sums Copying Data - transposing rows into columns and paste specials Using Excel lists - sort and filter a list, remove duplicate records, count filtered records, look up information in a list Data Patterns - Pivot tables, pivot charts, what-if analysis Creating charts - histogram, trendlines, piecharts, error bars Presenting data - formatting columns and numbers Saving and printing worksheets - printing multiple worksheets, area, cell ranges, repeat headings of a row or column Extending excel - hyperlinks, embed a chart, importing a worksheet Customizing Excel - custom workspace, custom view, macros The target audience is those who have a basic level with Excel and want to learn other handy functions and features. We use Excel 2007 only in this course. If you have Excel 2003, this course will be difficult to follow as although the functions and features exist in 2003, the layout changed very dramatically between the two versions. Excel 2007 isn't too dissimilar from 2010. Where necessary, we provide a spreadsheet - but as long as you have Excel 2007, you'll be able to copy and do exactly what you see on the screen by pausing the video and following along. The course will take approx 7.5 hours to complete. Take this course if you want to take your basic understanding of Excel to a higher intermediate-level. What Will I Learn? Work with Formulas and Functions Copy data and formats Use excel lists Create charts Present worksheets nicely Save and print worksheets Who is the target audience? This is for those who are beginners in Excel and want to take it further to higher intermediate level - using Excel 2007 You should know the 'basics' in Excel and we take it from near-beginner, to higher intermediate Requirements Students will need to have Excel 2007 installed, as this is the system used in the teaching Introduction to the course and your tutor Data Enter numbers and fractions 00:05:00 Dates and Times 00:08:00 Name Cells and Ranges 00:04:00 Validate Data entry using a pick list FREE 00:07:00 Extend a series of dates with autofill 00:04:00 Add a symbol or special character 00:04:00 Compare multiple spreadsheets using freeze panels 00:06:00 Hide rows 00:04:00 Keyboard 00:10:00 Speak Cells 00:04:00 Find and replace data 00:10:00 Formulas and Functions Add values 00:03:00 Function wizard 00:06:00 Formulas with comments 00:04:00 OneNote 00:06:00 Define a constant 00:04:00 Apply names in functions 00:05:00 Figure out the best loan terms 00:04:00 Internal Rates of Return 00:04:00 Nth largest value 00:04:00 Large, Small, Max, Min 00:04:00 Conditional formula 00:03:00 Conditional formula with names 00:04:00 Conditional sum 00:03:00 Count If 00:02:00 Inner calculator 00:02:00 Square Roots 00:03:00 Calculate the duration between two times 00:04:00 Calculate days between two dates 00:04:00 Copying Data, Formats etc., Copy a range 00:03:00 Transpose a row into a column FREE 00:02:00 Chart formatting 00:07:00 Copy styles to another workbook 00:07:00 Paste special and copying worksheets 00:06:00 Track changes while Editing 00:06:00 Lists Enter list data using a form 00:05:00 Searching through a data list 00:04:00 Import a word list into excel 00:04:00 Sort a list 00:02:00 Filter a list 00:02:00 Sort by multiple criteria FREE 00:03:00 Find averages in a sorted group 00:05:00 Filter by multiple criteria 00:03:00 Remove duplicate records from a list 00:03:00 Count filtered records 00:07:00 Filter by multiple criteria in the same column 00:06:00 Chart a filtered list 00:02:00 Look up information in a List 00:05:00 Data Patterns Create a PivotTable 00:05:00 Modify a PivotTable and layout 00:03:00 Find the average of a field 00:04:00 Create a calculated field 00:03:00 Calculated fields and charts FREE 00:02:00 Hide rows and columns in a PivotTable 00:02:00 AutoFormat a PivotTable 00:01:00 Create a PivotChart 00:03:00 Turning on the Data Analysis function so that statistical information can be run 00:02:00 Describe Data with Statistics 00:03:00 Discover associations within your data 00:03:00 Product Numbers 00:02:00 What-if analysis 00:05:00 Goal seek 00:06:00 Creating Charts Create a Chart 00:06:00 Modify Chart details 00:04:00 Change the Chart Type 00:03:00 Add a Trendline to a Chart 00:06:00 Remove Chart Data 00:02:00 Add chart data 00:02:00 Missing chart data 00:04:00 Error bars 00:04:00 Pull a slice from a Pie Chart 00:03:00 Label slices of a Pie Chart 00:04:00 Histogram 00:06:00 Paste a chart into Word 00:03:00 Amending a chart in Word 00:02:00 Paste-link a Chart into Word 00:05:00 Worksheets Format Numbers as Percentages 00:04:00 Format Currencies in Currency and Accounting Formats 00:03:00 Format Column Headings 00:05:00 Format Quickly with Format painter FREE 00:02:00 Insert a background image into your worksheet 00:03:00 Create a Transparent image 00:03:00 Saving and Printing Worksheets Save a workbook as a Template 00:07:00 Save a workbook as an XML spreadsheet 00:05:00 Print multiple cell ranges on One Page 00:03:00 Print multiple worksheets of a workbook 00:01:00 Page set up, header, footer, margins - 1 page printing 00:04:00 Repeat Headings of a Row or Column 00:07:00 Print functions to show calculations & comments 00:07:00 Extending Excel Hyperlink a worksheet to another office document 00:03:00 Embed a chart within PowerPoint 00:05:00 Publish an Interactive Workbook 00:05:00 Import a Worksheet into Access 00:09:00 Use Excel Data to create labels in Word 00:10:00 Customizing Excel Launch a specific Workbook when Excel Opens 00:03:00 Save Time by Creating a Custom View 00:03:00 Create a Custom Number Format 00:06:00 Changing Text to Columns 00:05:00 Create a Macro to Format Numbers 00:06:00 Online Live Webinar Course-S3_W4_L1 - 42 - Excel Made simple 01:00:00

Excel 2007 Simplified
Delivered Online On Demand8 hours 4 minutes
£25

Microsoft Office 2010 Word Intermediate - Complete Video Course

4.3(43)

By John Academy

Description: If you already have the basic skills and knowledge of Microsoft Word 2010 and you are able to create, edit, and print word documents on Windows then this [course_tite] is designed for you. This series builds on the skills and concepts taught in Word 2010 Basic. You will learn advanced formatting, use Word's drawing tools, create and manage tables, and work with column layouts. Here, you will work with styles, sections, and columns and will use the Navigation pane to work with outlines. By this course, you will learn to use Word's advanced editing tools, work with images, including placing and sizing images, wrapping text around images, and using borders and effects, how to adjust page orientation an layout, how to work with columns and with page and section breaks, and more. This intermediate level will pull up your basic knowledge and skills so don't delay to try this. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Word Intermediate - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Word Intermediate - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Styles and Outlines Examining Formatting FREE 00:07:00 Creating Styles 00:17:00 Modifying Styles 00:11:00 Working with Outlines 00:13:00 Sections and Columns Creating and Formatting Sections 00:13:00 Working with Columns 00:08:00 Formatting Tables Table Formatting Basics 00:09:00 Borders and Shading 00:06:00 Table Data 00:10:00 Table Styles 00:09:00 Printing Labels and Envelopes Labels 00:06:00 Envelopes 00:05:00 Templates and Building Blocks Template Basics 00:11:00 Building Blocks 00:02:00 Document Properties 00:14:00 Graphics Creating Diagrams 00:02:00 Using the Drawing Tools 00:13:00 Formatting Text Graphically 00:06:00 Managing Document Revisions Tracking Changes 00:21:00 Working with Comments 00:02:00 Web Features Web Pages 00:03:00 Hyperlinks 00:10:00 Mock Exam Mock Exam- Microsoft Office 2010 Word Intermediate - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010 Word Intermediate - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Office 2010 Word Intermediate - Complete Video Course
Delivered Online On Demand3 hours 58 minutes
£22

Level 3 Diploma in Corel WordPerfect 12

4.3(43)

By John Academy

Corel WordPerfect is a word processing application with a long history on multiple personal computer platforms. Level 3 Diploma in Corel WordPerfect 12 is designed to help you in using WordPerfect 12 to become much more productive and efficient. The course is divided into three sections. In the first section of the course, you will get basic knowledge on foundation training along with Workspace manager, customizing spelling and grammar. Following that, you will move to an intermediate level where you will learn about creating and modifying charts, sorting data, basics of mail merge, creating XML document and so much more. After completing the intermediate level you will look forward to advanced modules. This module covers Macros, uses of the OfficeReady browser, WordPerfect, and Windows. By the end of this course, you will be able to customize toolbars, property bars, keyboards, menu bar, display settings etc. This course is a complete course for you. So save your time and money by enrolling in this course today. Learning Outcomes: Opening and closing the program; understanding the interface; using menus, quickmenus, toolbars and dialog boxes How to use the programs toolbar and property bar, showing or hiding toolbars, customizing and managing it Typing text basics, selecting text with mouse, keyboard and menu, general tips and tricks Working with text via cutting, copying, pasting, using drag and drop, understanding insert and typeover mode, and using undo and redo How to save files for the first and second times, opening and closing files and/or document Utilizing the help menu, help topics, Corel tutor, specialized help, contextual help amd 'What's This' option Navigation through your cursor, scroll bars, keyboard, and the toolbar Using the object browser, go to dialog box, find the dialog box, and find and replace words Managing fonts through font face, size, bold, underline, italics, colour, quickfonts button, highlighting, and text's case through the property bar More font options through the dialog box, and advanced font tasks like embedding fonts and more Managing text position using the alignment, justification, line and paragraph spacing, ruler, tabs, margins and more options Spelling and grammar checking, using prompt-as-you-go, Grammatik, thesaurus, and the dictionary Opening, using, creating a template and organising projects Using PerfectExpert, and creaing envelopes and labels from the menu option Inserting data, time, symbols, using QuickWords, QuickCorrect, and smart quotes Ways to insert, suppress, remove page numbers, force pages and further insert line numbers Inserting clipart and pictures, reshaping and resizing graphics, positioning through the QuickMenu, ordering and flipping pictures, and adding borders How to use page view, draft view, two page view and zoom Using the print preview option to make adjustments and printing through various settings and options Switching between various documents, arranging document windows, moving text between documents, saving text in a separate file, and inserting documents Emailing and faxing your documents, and publishing them as PDF Affects of HTML on your document, previewing file in your browser, and publishing to HTML Making WordPerfect look like MS Office, opening office documents, saving office files, and using outlook contacts in WordPerfect Utilizing the WordPerfect file dialog box and toolbar options Saving your files using file extensions, viewing file properties, backing up your documents, and saving different versions Using page setup through margins, layout options, page size and orientation Explore the various printing options in order to get printouts Creating, expanding and saving Master documents; also creating, editing and removing subdocuments Understanding reveal codes window and un-revealing codes Examining code - like modifying, deleting, hard vs. soft; working with specific codes - character, sentence and paragraphs, etc.; and finding and replacing codes Applying built-in style using the property bar, updating existing styles, and creating your own style using QuickStyles and dialog boxes Creating and using document styles; and managing styles through the adding, saving and settings options Inserting and creating different list styles, and managing these list styles Utilizing QuickFormat and other formatting tools like the Make-It-Fit command and more Creating headers and footers, using the property bar, placing, suppressing, and deleting headers and footers Formatting text into columns, commenting on documents and reviewing them as well How to create watermark or text boxes Moving, resizing, adding borders and fill, adding captions, and wrapping text in text boxes Understand the basics of custom graphics and how to edit them to meet your needs Creating hyperlink and speed link within your documents Working with bookmarks and quickmarks Create table of contents, setting it up, generating and re-generating it, and using the document map Discover how to use WordPerfect, Microsoft Word, WordPerfect Classic, and Legal mode Customize toolbars, property bars, menus, keyboards, display settings and application bar options Modify WordPerfect environment, file settings, setting summary and conversion options Keep your spelling and grammar on check, change language preferences, add words to dictionary, and customize word list Understand the table structure and use tables property bar, QuickCreate, table menu and perfect expert to manage tables Insert, delete, resize, join and split cells or columns and rows Format tables through cells rotation option, setting vertical alignment, adding borders and fill, using speedformat, and creating or deleting speedformat styles Carry out advanced table tasks by using QuickSum, creating formulas, changing numeric formula of a cell, converting table to tabbed text and vice versa Understand the structure of charts, insert charts, how interface differs when working with them, move, resize, and delete them Changing chart type, chart colours and fonts, legend box, and your perspective Sort out data using sort dialog, setting sort options, creating custom sort, and outputting sort results to a disk Importing and linking spreadsheets or databases, and inserting objects and other file types Merging mail, creating data file, entering your data, using meal merge toolbar in data file Finding records; navigating between records and fields; modifying field names; adding, deleting and editing records Create form documents, add merge fields and merge codes, performing the merge, and creating envelopes during the merge Get an overview of the XML interface, creating new documents, publishing to XML, and converting existing documents to XML Using macro toolbars and visual basic editor along with recording, playing, editing and deleting macros Downloading the OfficeReady browser, using it and templates from the browser How to searchfor files in WordPerfect, starting the WordPerfect when Windows starts, and the differences between Windows Clipboard vs. Corel Clipbook Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Corel WordPerfect 12 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Corel WordPerfect 12 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 OPENING COREL WORDPERFECT 12 00:30:00 MORE ABOUT TOOLBARS 00:30:00 CREATING AND SELECTING TEXT 00:30:00 WORKING WITH TEXT 00:30:00 WORKING WITH YOUR DOCUMENT 00:30:00 FINDING HELP 00:30:00 BASIC NAVIGATION 00:15:00 USING WORDPERFECT'S TOOLS TO NAVIGATE THROUGH YOUR DOCUMENT 00:30:00 USING FONTS ON THE PROPERTY BAR 00:30:00 USING THE FONTS DIALOG BOX 00:30:00 ADVANCED FONT TASKS 01:00:00 CHANGING TEXT'S POSITION 00:30:00 ADVANCED TEXT POSITIONING 00:30:00 LANGUAGE TOOLS 00:30:00 PROJECTS 01:00:00 OTHER PRE-FORMATTED DOCUMENTS 00:30:00 USING TIMESAVING TOOLS 01:00:00 USING PAGE NUMBERS 00:30:00 ADDING PICTURES 01:00:00 VIEWING YOUR DOCUMENT 00:30:00 USING PRINT PREVIEW 00:30:00 PRINTING YOUR DOCUMENT 00:30:00 WORKING WITH MULTIPLE DOCUMENTS 00:30:00 SENDING YOUR DOCUMENT ELSEWHERE 00:30:00 CREATING A WEB PAGE 00:15:00 WORDPERFECT AND MICROSOFT OFFICE 00:30:00 Module : 2 USING THE FILE DIALOG BOX 01:00:00 USING TOOLBARS 00:15:00 SAVING YOUR FILES 00:30:00 USING PAGE SETUP 00:30:00 PRINTING YOUR FILES 00:30:00 USING MASTER DOCUMENTS AND SUBDOCUMENTS 01:00:00 REVEALING CODES 00:30:00 EXAMINING CODE 00:30:00 SPECIFIC CODES 00:30:00 FINDING AND REPLACING CODES 00:30:00 APPLYING A BUILT-IN STYLE 00:30:00 CREATING A STYLE 00:30:00 USING DOCUMENT STYLES 00:30:00 MANAGING STYLES 00:30:00 USING LIST STYLES 01:00:00 MANAGING LIST STYLES 00:30:00 USING QUICKFORMAT 01:00:00 OTHER FORMATTING TOOLS 01:00:00 CREATING HEADERS AND FOOTERS 00:30:00 FORMATTING TEXT INTO COLUMNS 01:00:00 COMMENTING ON A DOCUMENT 01:00:00 REVIEWING A DOCUMENT 01:00:00 CREATING A WATERMARK 00:30:00 CREATING TEXT BOXES 00:30:00 JAZZING UP TEXT BOXES 01:00:00 THE BASICS OF CUSTOM GRAPHICS 00:30:00 EDITING CUSTOM GRAPHICS 01:00:00 CREATING LINKS TO OUTSIDE YOUR DOCUMENT 00:30:00 WORKING WITH BOOKMARKS 00:30:00 WORKING WITH QUICKMARKS 00:30:00 CREATING A TABLE OF CONTENTS 01:00:00 Module : 3 Using the Workspace Manager 00:30:00 Customizing How You Interact With Word 00:15:00 Customizing How WordPerfect Interacts With Data 00:30:00 Customizing Spelling and Grammar 00:30:00 Creating a Basic Table 01:00:00 Working With Rows and Columns 00:30:00 Formatting a Table 00:30:00 Advanced Table Tasks 01:00:00 Creating Charts 00:30:00 Modifying Charts 00:30:00 Sorting Data 01:00:00 Using Data From Other Applications 00:30:00 Mail Merge Basics 00:30:00 Modifying Your Data 00:30:00 Finalizing the Merge 00:30:00 Creating an XML Document 01:00:00 Macros 01:00:00 Using the OfficeReady Browser 00:30:00 WordPerfect and Windows 01:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Diploma in Corel WordPerfect 12
Delivered Online On Demand47 hours
£22

Corel WordPerfect Complete Training Course

4.3(43)

By John Academy

Description: Corel WordPerfect 12 is a word processing application with a long history on multiple personal computer platforms. In the first section of the course, you will get basic knowledge on foundation training along with Workspace manager, customizing spelling and grammar. You will be able to create, edit, and save documents. Secondly, the intermediate level explains to you how to use the file dialogue box, toolbar, page set up, save and print files, etc. It will also teach you all the tools and techniques required to operate any work making it more valuable. Moving on to the advanced level, you will learn the stuff such as creating and modifying charts, making tables, working with rows and columns, sorting data, etc. Following that, you will learn about the basic introduction, applications and advantages of using email. Besides, you will get a clear idea of the anatomy, interface, shortcut keys, inbox, outbox, basic email etiquette, and so much more. Finally, application training section teaches you about email applications, opening and closing the WordPerfect email application. Corel WordPerfect Complete Training Course is created to help you stand out among other co-workers and to perform better at work. Learning Outcomes: Opening and closing the program; understanding the interface; using menus, quickmenus, toolbars and dialog boxes How to use the programs toolbar and property bar, showing or hiding toolbars, customizing and managing it Typing text basics, selecting text with mouse, keyboard and menu, general tips and tricks Working with text via cutting, copying, pasting, using drag and drop, understanding insert and typeover mode, and using undo and redo How to save files for the first and second times, opening and closing files and/or document Utilizing the help menu, help topics, Corel tutor, specialized help, contextual help amd 'What's This' option Navigation through your cursor, scroll bars, keyboard, and the toolbar Using the object browser, go to dialog box, find the dialog box, and find and replace words Managing fonts through font face, size, bold, underline, italics, colour, quickfonts button, highlighting, and text's case through the property bar More font options through the dialog box, and advanced font tasks like embedding fonts and more Managing text position using the alignment, justification, line and paragraph spacing, ruler, tabs, margins and more options Spelling and grammar checking, using prompt-as-you-go, Grammatik, thesaurus, and the dictionary Opening, using, creating a template and organising projects Using PerfectExpert, and creaing envelopes and labels from the menu option Inserting data, time, symbols, using QuickWords, QuickCorrect, and smart quotes Ways to insert, suppress, remove page numbers, force pages and further insert line numbers Inserting clipart and pictures, reshaping and resizing graphics, positioning through the QuickMenu, ordering and flipping pictures, and adding borders How to use page view, draft view, two page view and zoom Using the print preview option to make adjustments and printing through various settings and options Switching between various documents, arranging document windows, moving text between documents, saving text in a separate file, and inserting documents Emailing and faxing your documents, and publishing them as PDF Affects of HTML on your document, previewing file in your browser, and publishing to HTML Making WordPerfect look like MS Office, opening office documents, saving office files, and using outlook contacts in WordPerfect Utilizing the WordPerfect file dialog box and toolbar options Saving your files using file extensions, viewing file properties, backing up your documents, and saving different versions Using page setup through margins, layout options, page size and orientation Explore the various printing options in order to get printouts Creating, expanding and saving Master documents; also creating, editing and removing subdocuments Understanding reveal codes window and un-revealing codes Examining code - like modifying, deleting, hard vs. soft; working with specific codes - character, sentence and paragraphs, etc.; and finding and replacing codes Applying built-in style using the property bar, updating existing styles, and creating your own style using QuickStyles and dialog boxes Creating and using document styles; and managing styles through the adding, saving and settings options Inserting and creating different list styles, and managing these list styles Utilizing QuickFormat and other formatting tools like the Make-It-Fit command and more Creating headers and footers, using the property bar, placing, suppressing, and deleting headers and footers Formatting text into columns, commenting on documents and reviewing them as well How to create watermark or text boxes Moving, resizing, adding borders and fill, adding captions, and wrapping text in text boxes Understand the basics of custom graphics and how to edit them to meet your needs Creating hyperlink and speed link within your documents Working with bookmarks and quickmarks Create table of contents, setting it up, generating and re-generating it, and using the document map Discover how to use WordPerfect, Microsoft Word, WordPerfect Classic, and Legal mode Customize toolbars, property bars, menus, keyboards, display settings and application bar options Modify WordPerfect environment, file settings, setting summary and conversion options Keep your spelling and grammar on check, change language preferences, add words to dictionary, and customize word list Understand the table structure and use tables property bar, QuickCreate, table menu and perfect expert to manage tables Insert, delete, resize, join and split cells or columns and rows Format tables through cells rotation option, setting vertical alignment, adding borders and fill, using speedformat, and creating or deleting speedformat styles Carry out advanced table tasks by using QuickSum, creating formulas, changing numeric formula of a cell, converting table to tabbed text and vice versa Understand the structure of charts, insert charts, how interface differs when working with them, move, resize, and delete them Changing chart type, chart colours and fonts, legend box, and your perspective Sort out data using sort dialog, setting sort options, creating custom sort, and outputting sort results to a disk Importing and linking spreadsheets or databases, and inserting objects and other file types Merging mail, creating data file, entering your data, using meal merge toolbar in data file Finding records; navigating between records and fields; modifying field names; adding, deleting and editing records Create form documents, add merge fields and merge codes, performing the merge, and creating envelopes during the merge Get an overview of the XML interface, creating new documents, publishing to XML, and converting existing documents to XML Using macro toolbars and visual basic editor along with recording, playing, editing and deleting macros Downloading the OfficeReady browser, using it and templates from the browser How to searchfor files in WordPerfect, starting the WordPerfect when Windows starts, and the differences between Windows Clipboard vs. Corel Clipbook Email address structure, the benefits of email, email etiquette, understand spam and viruses, and digital signatures Common email applications, opening and closing the WordPerfect email application, understanding its structure and getting help Using the folder list, main menus, toolbar, shortcut menus, shortcut keys and dialogue boxes Opening your inbox and messages, switching between open messages, closing email messages, and adding and removing message list headings Using the contact list, searching for messages, creating folders, and moving messages to a folder Sorting and deleting messages, restoring and emptying deleted items Flagging messages, marking messages as read or unread, opening and saving attachments, using reply & reply to all, and forwarding messages options How to print your messages using the print preview, print commands, choosing a print range, and setting the number of copies Creating and addressing messages; adding a subject; composing message; using the cut, copy and paste options and sending the message Adding and removing attachments, changing priority, and copying text into a message Explore the differences between HTML and Plain text emails, set up default text fonts, add images, and spell checks Adding people to your contact list, how to create a distribution list, and adding and removing addresses from the distribution list Understanding the structure of email addresses, advantages of email, email etiquette, spams and viruses, and digital signatures Common email applications, opening and closing the WordPerfect email application, understanding its structure and getting help Utilizing the folder list, main menus, toolbar, shortcut menus, shortcut keys and dialogue boxes Opening your inbox and messages, switching between open messages, closing email messages, and adding and removing message list headings Best ways to use the contact list, search for messages, create folders, and moving messages to a folder Sorting and deleting messages, restoring and emptying deleted items Discover more about message tools through flagging, marking messages as read or unread, opening and saving attachments, using reply and forwarding messages options How to print your messages using the print preview, print commands, choosing a print range, and setting the number of copies Creating and addressing messages; adding a subject; composing message; using the cut, copy and paste options and sending the message Advanced message tools like adding and removing attachments, changing priority, copying text into a message Compare HTML vs. Plain text emails, set up default text fonts, add images, and check spellings Adding people to your contact list, how to create a distribution list, and changing the addresses from the distribution list Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Corel WordPerfect Complete Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Corel WordPerfect Complete Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module - 1 OPENING COREL WORDPERFECT 12 00:30:00 MORE ABOUT TOOLBARS 00:30:00 CREATING AND SELECTING TEXT 00:30:00 WORKING WITH TEXT 00:30:00 WORKING WITH YOUR DOCUMENT 00:30:00 FINDING HELP 00:30:00 BASIC NAVIGATION 00:15:00 USING WORDPERFECT'S TOOLS TO NAVIGATE THROUGH YOUR DOCUMENT 00:30:00 USING FONTS ON THE PROPERTY BAR 00:30:00 USING THE FONTS DIALOG BOX 00:30:00 ADVANCED FONT TASKS 01:00:00 CHANGING TEXT'S POSITION 00:30:00 ADVANCED TEXT POSITIONING 00:30:00 LANGUAGE TOOLS 00:30:00 PROJECTS 01:00:00 OTHER PRE-FORMATTED DOCUMENTS 00:30:00 USING TIMESAVING TOOLS 01:00:00 USING PAGE NUMBERS 00:30:00 ADDING PICTURES 01:00:00 VIEWING YOUR DOCUMENT 00:30:00 USING PRINT PREVIEW 00:30:00 PRINTING YOUR DOCUMENT 00:30:00 WORKING WITH MULTIPLE DOCUMENTS 00:30:00 SENDING YOUR DOCUMENT ELSEWHERE 00:30:00 CREATING A WEB PAGE 00:15:00 WORDPERFECT AND MICROSOFT OFFICE 00:30:00 Module - 2 USING THE FILE DIALOG BOX 01:00:00 USING TOOLBARS 00:15:00 SAVING YOUR FILES 00:30:00 USING PAGE SETUP 00:30:00 PRINTING YOUR FILES 00:30:00 USING MASTER DOCUMENTS AND SUBDOCUMENTS 01:00:00 REVEALING CODES 00:30:00 EXAMINING CODE 00:30:00 SPECIFIC CODES 00:30:00 FINDING AND REPLACING CODES 00:30:00 APPLYING A BUILT-IN STYLE 00:30:00 CREATING A STYLE 00:30:00 USING DOCUMENT STYLES 00:30:00 MANAGING LIST STYLES 00:30:00 USING LIST STYLES 01:00:00 MANAGING LIST STYLES 00:30:00 USING QUICKFORMAT 01:00:00 OTHER FORMATTING TOOLS 01:00:00 CREATING HEADERS AND FOOTERS 00:30:00 FORMATTING TEXT INTO COLUMNS 01:00:00 COMMENTING ON A DOCUMENT 01:00:00 REVIEWING A DOCUMENT 01:00:00 CREATING A WATERMARK 00:30:00 CREATING TEXT BOXES 00:30:00 JAZZING UP TEXT BOXES 01:00:00 THE BASICS OF CUSTOM GRAPHICS 00:30:00 EDITING CUSTOM GRAPHICS 01:00:00 CREATING LINKS TO OUTSIDE YOUR DOCUMENT 00:30:00 WORKING WITH BOOKMARKS 00:30:00 WORKING WITH QUICKMARKS 00:30:00 CREATING A TABLE OF CONTENTS 01:00:00 Module - 3 Using the Workspace Manager 00:30:00 Customizing How You Interact With Word 00:15:00 Customizing How WordPerfect Interacts With Data 00:30:00 Customizing Spelling and Grammar 00:30:00 Creating a Basic Table 01:00:00 Working With Rows and Columns 00:30:00 Formatting a Table 00:30:00 Advanced Table Tasks 01:00:00 Creating Charts 00:30:00 Modifying Charts 00:30:00 Sorting Data 01:00:00 Using Data From Other Applications 00:30:00 Mail Merge Basics 00:30:00 Modifying Your Data 00:30:00 Finalizing the Merge 00:30:00 Creating an XML Document 01:00:00 Macros 01:00:00 Using the OfficeReady Browser 00:30:00 WordPerfect and Windows 01:00:00 Module - 4 All About E-mail 00:30:00 Getting Started 01:00:00 Components of the Mail Interface 00:30:00 Working with Messages 01:00:00 Managing Mail 01:00:00 Working With Messages 00:30:00 Message Tools 01:00:00 Printing Messages 00:30:00 Creating Messages 01:00:00 Advanced Message Tools 01:00:00 Working With E-mail 01:00:00 Address Tools 01:00:00 Module - 5 All About E-mail 00:15:00 Getting Started 00:30:00 Components of the Mail Interface 00:30:00 Working with Messages 00:30:00 Managing Mail 01:00:00 Working With Messages 00:30:00 Message Tools 00:30:00 Printing Messages 00:30:00 Creating Messages 00:30:00 Advanced Message Tools 00:30:00 Working With E-mail 00:30:00 Address Tools 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Corel WordPerfect Complete Training Course
Delivered Online On Demand48 hours
£22

Microsoft Excel Beginner to Intermediate

By Compete High

Overview   With the ever-increasing demand for MS Excel in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in MS Excel may be.   Learning about MS Excel or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in MS Excel. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on MS Excel is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Microsoft Excel Beginner to Intermediate course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Microsoft Excel Beginner to Intermediate course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Microsoft Excel Beginner to Intermediate course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of MS Excel, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in MS Excel, Anyone looking for a certificate of completion on doing an online training on this topic, Students of MS Excel, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Microsoft Excel Beginner to Intermediate course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 01-Excel Interface Module 01-Excel Interface 00:00 Module-02-Basic Functions Module-02-Basic Functions 00:00 Module-03-Working With Worksheet Module 03-Working With Worksheet 00:00 Module-04-Work with Data and Excel tables Module-04-Work with Data and Excel tables 00:00 Module-05-Basic Calculations Module-05-Basic Calculations 00:00 Module-06-Shortcuts in Excels Module-06-Shortcuts in Excels 00:00

Microsoft Excel Beginner to Intermediate
Delivered Online On Demand6 hours
£25

Service Helpdesk & Technical Support Training

By Compete High

🔧 Master the Art of Support: Service Helpdesk & Technical Support Training Course! 🌐 Ready to become the go-to expert in service helpdesk and technical support? Enroll in our comprehensive training course designed to equip you with the skills and knowledge needed to excel in the dynamic field of technical support. Join us on a journey where problem-solving meets customer service, and turn your passion for technology into a rewarding career. 🌟 Module 1: Introduction to Service Helpdesk & Technical Support Embark on your learning journey with Module 1, offering a comprehensive introduction to the world of service helpdesk and technical support. Dive into the fundamental principles, industry best practices, and the crucial role these functions play in ensuring customer satisfaction. Lay the foundation for your career in technical support. 🛠️ Module 2: Technical Troubleshooting Become a troubleshooting maestro with Module 2, dedicated to technical troubleshooting. Explore systematic approaches to identify, analyze, and resolve technical issues efficiently. Develop critical thinking and problem-solving skills that are essential for addressing a diverse range of technical challenges. 🌐 Module 3: Remote Technical Support Navigate the digital landscape with Module 3, focusing on remote technical support. Learn to provide effective assistance and troubleshoot issues without being physically present. Explore the tools and technologies that enable remote assistance, ensuring seamless support for clients across different locations. 🔗 Module 4: Network Support Dive into the backbone of technology with Module 4, dedicated to network support. Explore the intricacies of networking, including protocols, configurations, and troubleshooting common network issues. Master the skills required to ensure the smooth functioning of computer networks, a critical aspect of technical support. 🚀 Module 5: Helpdesk Operations Become the anchor of customer support with Module 5, focusing on helpdesk operations. Learn about ticketing systems, customer communication, and service level agreements (SLAs). Understand how to streamline helpdesk processes, prioritize tasks, and provide timely and efficient support to end-users. 🌟 Why Choose Our Service Helpdesk & Technical Support Training Course? Industry-Experienced Instructors: Learn from seasoned professionals with extensive experience in service helpdesk and technical support. Practical Learning: Engage in hands-on simulations, real-world scenarios, and role-playing exercises to apply your knowledge in a practical setting. Cutting-Edge Tools: Familiarize yourself with the latest support tools and technologies used in the industry. Soft Skills Development: Enhance your communication, customer service, and interpersonal skills, ensuring a holistic approach to technical support. Don't miss the chance to become a technical support champion! Enroll now in the Service Helpdesk & Technical Support Training Course and position yourself for success in a field where your technical prowess and customer service skills will shine. Your journey into the dynamic world of technical support begins here! 🔧✨🎓 Course Curriculum Module 1_ Introduction to Service Helpdesk Technical Support. Introduction to Service Helpdesk Technical Support. 00:00 Module 2_ Technical Troubleshooting. Technical Troubleshooting. 00:00 Module 3_ Remote Technical Support. Remote Technical Support. 00:00 Module 4_ Network Support. Network Support. 00:00 Module 5_ Helpdesk Operations. Helpdesk Operations. 00:00

Service Helpdesk & Technical Support Training
Delivered Online On Demand5 hours
£25