512 Computer Skills courses in Manchester delivered On Demand

In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company.  What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course. What You'll Learn STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Solve Problems FAST! Retain Existing Customers! Learn How to Create an Outstanding Customer Service Experience Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! How to Handle Difficult Customers like a PRO! ... and MUCH More!!! Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning the ways of minimizing loss due to average or poor customer service Understanding how to handle difficult customers Learning to create an excellent customer service experience Avoiding the mistakes and errors in customer service Gaining knowledge of handling customers for retention Who Is This Course For? The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course. Requirements Basic / Simple Computer Skills Basic English Career Path With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company. Outstanding Customer Service - The Ultimate Guide! WHY Customer Service Is CRITICAL To Your Business! FREE 00:05:00 Good Isn't Good Enough! FREE 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00

Learning Objectives Introduction , Getting Started with Access , Working with Data , Creating Databases and Objects , Working with Queries , Working with Reports , Working with Forms , Conclusion   Pre-Requisites Basic computer skills. Knowledge of basic database concepts is helpful but not required.   Description This course is an introduction to Microsoft Access 2019. In this course, students will become familiar with various database components, concepts, and terminology. Students will tour the user interface, create databases, create objects, perform calculations, navigate and work with tables, understand and work with queries, review and work with various reports and reporting features, and review forms and the various tools that go along with them. This course will give the student the required knowledge to complete the Access 2019 Intermediate course. Access 2019 Beginner Module 1: Introduction to the course 00:01:00 Module 2: What is Database 00:03:00 Module 3: Understanding Database terminology 00:04:00 Module 4: Navigating the Access Interface 00:09:00 Module 5: What is Flat file Database 00:03:00 Module 6: What is Relational Database 00:10:00 Module 7: Relating Tables 00:08:00 Module 8: Reviewing the Access Ribbon 00:02:00 Module 9: Working with Tables 00:07:00 Module 10: Navigating Tables 00:03:00 Module 11: Editing Data 00:03:00 Module 12: Adding New Records 00:03:00 Module 13: Using Subdatasheets 00:04:00 Module 14: Understanding Database and Table Design Principles 00:09:00 Module 15: Using Table Data Sheet View 00:04:00 Module 16: Working with Field Data Types 00:07:00 Module 17: Using Table Design View 00:04:00 Module 18: Using Calculated Fields 00:08:00 Module 19: Calculating Dates 00:04:00 Module 20: Calculating Strings 00:04:00 Module 21: Using the Lookup Wizard 00:11:00 Module 22: Lookup Wizard Linking Tables 00:06:00 Module 23: Using Indexes 00:05:00 Module 24: What are Queries 00:06:00 Module 25: Creating Simple Queries 00:05:00 Module 27: Entering Criteria-Exact Match and Ranger Operators 00:06:00 Module 28: Understanding And VS Or 00:06:00 Module 29: Using Wild Cards 00:04:00 Module 30: Using Key Words 00:04:00 Module 31: Sorting and Hiding Fields 00:03:00 Module 32: Creating Multi-Table Queries 00:03:00 Module 33: Creating a Calculated Field in Query 00:05:00 Module 34: Additional Tips 00:05:00 Module 35: What are Reports 00:04:00 Module 36: Understanding Report Types 00:03:00 Module 37: Building Good Reports 00:02:00 Module 38: Using Autoreport 00:06:00 Module 39: The Report Wizard 00:12:00 Module 40: Using the Report Design View 00:07:00 Module 41: Printing Reports 00:04:00 Module 42: Creating Labels 00:05:00 Module 43: Additional Tips 00:09:00 Module 44: What are Forms 00:03:00 Module 45: Understanding Form Types 00:03:00 Module 46: Creating Forms 00:02:00 Module 47: Navigating Forms 00:02:00 Module 48: Editing Data in Forms 00:05:00 Module 49: Understanding the Form Wizard 00:05:00 Module 50: Using the Form Design View 00:04:00 Module 51: Working with Controls 00:07:00 Module 52: Using the Form Layout View 00:03:00 Module 53: Additional Tips 00:07:00 Downloadable Resources Resources - Access 2019 Beginner 00:00:00 Final Exam Final Exam - Access 2019 Beginner 00:20:00

Feeling Stuck in Your Career? The Computer Science: Coding, C++, Python & HTML (30 in 1) CPD Accredited Courses! Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Computer Science: Coding, C++, Python & HTML bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Computer Science: Coding, C++, Python & HTML (30 in 1) CPD Accredited Courses! Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Computer Science: Coding, C++, Python & HTML bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. 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Advance the future of learning with the Computer Science: Coding, C++, Python & HTML bundle, a comprehensive, complete collection of 30 courses. Each course in the Computer Science: Coding, C++, Python & HTML bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Computer Science: Coding, C++, Python & HTML bundle offers the flexibility and convenience to learn at your own pace. Make the Computer Science: Coding, C++, Python & HTML package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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Overview Diabetes is becoming one of the most common medical conditions in the UK, and you can learn to understand and treat the condition.This comprehensive and enlightening Diabetes Care Diploma course thoroughly explains the causes and the impact of Type 2 Diabetes and associated medicinal procedures.The Diabetes Care Diploma course has been written in conjunction with industry professionals. It will deliver all the appropriate knowledge needed to tackle the many issues created by hypoglycaemia and hyperglycaemia in an individual. You will be taught everything about the required dieting, medicines, exercise, and lifestyle changes, along with tips for supervision and emotional support that can help fight the condition. Learning Outcomes Differentiate between Type 1 and Type 2 Diabetes and their causes. Understand the societal impact of diabetes in the UK. Identify various diabetes types and treatments. Manage hypoglycaemia and hyperglycaemia symptoms. Master diabetes terminology through a glossary. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Diabetes Care Diploma. It is available to all students, of all academic backgrounds. Requirements To enrol in the Diabetes Care Diploma course, you typically need to meet these requirements: Be 16 years of age or older. Have proficiency in the course's language (usually English). Access to a computer with internet and basic computer skills. Payment of tuition fees, if applicable. Healthcare background, while optional, can be beneficial. Career path Completing the Diabetes Care Diploma can lead to careers like: Diabetes Educator: £35,000-£45,000 per year. Clinical Nurse Specialist: £40,000-£57,000 per year. Registered Dietitian: £30,000-£50,000 per year. Diabetes Researcher: Salary varies by experience and location. These are approximate salary ranges, and actual earnings can vary based on factors such as location, experience, and specific job roles. Course Curriculum 2 sections • 13 lectures • 05:05:00 total length •Module 01: What is Diabetes: 00:20:00 •Module 02: The Diabetes Challenge: 00:30:00 •Module 03: The Cost of Diabetes in Social Care: 00:19:00 •Module 04: Type 1 Diabetes: 00:24:00 •Module 05: Type 2 Diabetes: 00:28:00 •Module 06: Type 2 Diabetes Treatments: 00:26:00 •Module 07: Prediabetes: 00:12:00 •Module 08: Gestational Diabetes: 00:23:00 •Module 09: Other Types of Diabetes: 00:15:00 •Module 10: Hypoglycaemia: 00:18:00 •Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State: 00:32:00 •Module 12: Glossary of Diabetes Terms: 00:58:00 •Assignment - Diabetes Care Diploma: 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced Typing Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced Typing Training Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced Typing Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Typing Training Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Typing Training? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Typing Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced Typing Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced Typing Training does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Advanced Typing Training was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced Typing Training is a great way for you to gain multiple skills from the comfort of your home.   Module 1 Introduction to Advanced Typing Introduction to Advanced Typing 00:17:00 Module 2 Advanced Typing Techniques Advanced Typing Techniques 00:15:00 Module 3 Speed Building Strategies Speed Building Strategies 00:14:00 Module 4 Error Reduction and Proofreading Error Reduction and Proofreading 00:16:00 Module 5 Specialised Typing Tasks Specialised Typing Tasks 00:16:00 Module 6 Typing Software and Tools Typing Software and Tools 00:15:00 Module 7 Typing Speed and Accuracy Assessment Typing Speed and Accuracy Assessment 00:16:00

Learning Objectives Introduction , Introduction to Illustrator , Creating Documents , Drawing Basics , Measuring and Transforming Objects , Applying Fills and Strokes , Setting Type , Painting with Brushes , Applying Effects , Exporting from Illustrator , Conclusion   Pre-Requisites Basic computer skills.   Description Adobe Illustrator is the premier drawing program used by artists and graphic designers to create vector images. In this introductory course, students will learn what Illustrator is about and when to use Illustrator. Students will learn how to use selection tools, create and save new documents, how to navigate, and how to use Adobe Bridge. In addition, students will learn how to create basic shapes, use drawing tools, master the pen tool, editing shapes, and using layers. Students will learn how to measure and transform objects, apply fills, strokes, and gradients, work with the CC libraries, and set type. Students will also learn to paint with brushes, apply special effects, and export to other file formats. Introduction to the Course Introduction 00:01:00 Section 01 Why Adobe Illustrator? 00:03:00 Navigating the Interface 00:08:00 Managing Workspaces 00:05:00 Using Selection Tools 00:02:00 Section 02 Creating New Documents 00:08:00 Saving Illustrator Files 00:06:00 Section 03 Creating Shapes 00:13:00 Using the Drawing Tools 00:10:00 Mastering the Pen Tool 00:09:00 Editing Shapes 00:08:00 Grouping and Aligning Shapes 00:06:00 Understanding Layers 00:06:00 Putting it all Together 00:07:00 Section 04 Working with Rules and Guides 00:05:00 Discovering the Transform Panel 00:08:00 Using Transform and Distort 00:04:00 Section 05 Editing Fills with the Color Panel 00:08:00 Editing Fills with the Swatches Panel 00:09:00 Modifying Strokes 00:09:00 Creating Gradients 00:09:00 Using the Freeform Gradient 00:06:00 Section 06 Using Type Tools 00:10:00 Discovering Type Panels 00:08:00 Working with Adobe Fonts 00:04:00 Section 07 Discovering the Brush Panel 00:06:00 Creating Custom Brushes 00:06:00 Using the Blob Brush 00:08:00 Section 08 Understanding the Effects Menu 00:07:00 Using the Appearance Panel 00:04:00 Section 09 Creating PDFs 00:07:00 Exporting to Other Formats 00:08:00 Importing Adobe PDFs 00:03:00 Understanding Metadata 00:04:00 Printing your Document 00:07:00 Course Recap Recap 00:01:00 New Features in Illustrator 2022 New Features in Illustrator 2022 00:11:00 Final Exam Final Exam - Adobe Illustrator CC Beginner 00:20:00

Description: Microsoft Project is the world's most famous and outreached software by individuals who are working in project management environment. This course will drive you to go beyond the fundamental understanding and explore the more advanced features of Microsoft Project. This Microsoft project intermediate level intends to enhance your computer skills from Basic all the way to next level, one step at a time, so enrol now and utilise the opportunity. This course will provide you with the necessary skills, knowledge and information of Microsoft Project. Who is this course for? Individuals who are working in project management environment and are looking forward to enhancing their Microsoft Project skills. People who have basic information about Microsoft Project and are looking for to learning its advanced techniques. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Project Intermediate Level will be very beneficial and helpful, especially to the following professionals: Project Director. Project Manager. Project Management Officer. Project Assistant. Microsoft Project Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with the Project Environment (I) 01:00:00 Module Three - Working with the Project Environment (II) 01:00:00 Module Four - Templates and Other New Project Time Savers 01:00:00 Module Five - Working with Custom Fields 01:00:00 Module Six - Working with Tasks 01:00:00 Module Seven - Working with Resources (I) 01:00:00 Module Eight - Working with Resources (II) 01:00:00 Module Nine - Using the Team Planner 01:00:00 Module Ten - Managing Risks and Measuring Performance 01:00:00 Module Eleven - Communicating Project Information 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Project Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Project Intermediate Level 00:20:00 Final Exam Final Exam- Microsoft Project Intermediate Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Learn how to be compelling and proficient in your regular work, with an intensive comprehension of how the Microsoft power point can support you regardless of the level of expertise you are at. We have a Microsoft course for you! Microsoft PowerPoint Basic is followed by this Microsoft PowerPoint Intermediate Course. This Microsoft PowerPoint Intermediate course is intended to take your computer skills from basics to all the way to next level, one step at a time, so enrol now. In this course you will learn the necessary skills, knowledge and information of Microsoft PowerPoint.  Who is this course for? Professionals who use PowerPoint on a daily basis to build content heavy, professional presentations on pitching business. This course would be ideal for individuals who wish to develop their skills of using Microsoft PowerPoint application. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft PowerPoint Intermediate Level will be very beneficial and helpful, especially to the following professionals: Admin Assistant PA Secretary Administrator Office Manager. Microsoft PowerPoint Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with the PowerPoint Environment 01:00:00 Module Three - Working with Sections and Presentation Organization 01:00:00 Module Four - Formatting Presentations 01:00:00 Module Five - Formatting Shapes and Text Boxes 01:00:00 Module Six - Creating a Photo Album 01:00:00 Module Seven - Working with Graphical Elements 01:00:00 Module Eight - Working with Audio and Video Content 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Collaborating on Presentations 01:00:00 Module Eleven - Working with Presentation Info and Other Formats 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft PowerPoint Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft PowerPoint Intermediate Level 00:20:00 Final Exam Final Exam- Microsoft PowerPoint Intermediate Level 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00