17 Computer Maintenance courses in Whetstone delivered Live Online

Reliability Centred Maintenance (RCM) is commonly used to help establish safe minimum levels of maintenance, determine changes to operating procedures and help establish maintenance regimes and plans. Successful implementation can result in cost savings, machine uptime and improved risk management. But the devil's in the detail - how can you achieve these benefits and successfully implement RCM in your organisation? This programme will help you do just that. Note: this is a purely indicative outline. The content, duration, objectives and material used can all be adapted to match your specific requirements. To provide a better understanding of RCM, particularly: What, why, how and who? Opportunities and benefits Risks Cost effectiveness Note: this is a purely indicative outline. The content, duration, objectives and material used can all be adapted to match your specific requirements. 1 What is maintenance? Why maintain? Traditional maintenance methods Common current practices and trends 2 What is Reliability Centred Maintenance? Its history Its development Current usage Where can it be cost-effective? 3 How does it work? Basic features Key criteria Maintenance options Key outcomes 4 Making the business case and preparing the strategy Identifying and quantifying current risks Identifying and quantifying current costs Motivating decision-makers Identifying and empowering those who have to deliver the results Educating / gaining buy-in from interested parties 5 Implementation Identify business functions Prioritise functions Verify correct usage Identify failure modes Identify the consequences of failure Understand the failure process Specify the appropriate maintenance action(s) 6 Ongoing requirements Monitoring Recording Analysis Continuous re-evaluation 7 Open discussion Sharing experience and addressing specific issues of interest to participants Course review Close

Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues

Duration 2 Days 12 CPD hours This course is intended for This course is ideal for users who need to replace a Windows computer with a Mac and for IT professionals who support Mac users. Overview Organizations are increasingly integrating Mac computers into Windows or other standards-based network environments. This course gives both users and the IT professionals who support them the skills necessary to make integration easy. This two day Mac Integration Basics course examines how to best use a Mac(s) in an organization that predominantly functions with a Microsoft Windows operating system and Windows Servers. Directory Services Connect a Mac to an Active Directory server Share Files Connect to file servers. Turn on personal file sharing. Configure Collaborative Services Manage Internet Accounts preferences. Connect to an Exchange Server. Connect Mail to non-Windows servers. Add accounts in Mail, Contacts, and Calendars. Secure a Mac Built-In Security features. Create strong passwords. Use two-factor authentication. Set a firmware password. Lock a Mac screen. Create user accounts. Disable automatic login. Protect start-up disk files. Ensure that the apps you download are safe. Provide network security. Printing Connect to a local printer. Connect to, share, and print from network printers. Move and Back Up Content Move content. Back up content. Run Windows on a Mac Run Windows natively or virtually. Microsoft Office for macOS. Cross-platform apps. Cross-platform files. Troubleshooting How to best troubleshoot macOS. Questions & Answers

Duration 5 Days 30 CPD hours This course is intended for This course is for IT administrators who will be maintaining and installing software, taking inventory of computers, distributing software updates to computers or remotely managing computers. Overview Upon completion of this course, students will be able to: Discover and import computer and user resources that you want to manage. Deploy the Symantec Management Agent and plug-ins. Gather hardware, software and operating system inventory from managed computers. Maintain a software catalog containing software components. Deliver software to managed computers. Meter software on managed computers. Distribute software updates to managed computers. Remotely manage computers. Analyze gathered data using predefined reports. This hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console that is used by CMS to perform its management functions. Introduction Course overview The classroom lab environment Understanding the Symantec Client Management Suite Symantec Client Management Suite demonstration Learning about the Symantec Client Management Suite Symantec Management Platform components used by CMS Symantec Management Platform concepts used by CMS How the platform and CMS work The Symantec Management Console Accessing the Symantec Management Console Getting to know the Symantec Management Console Getting to know the enhanced console views Symantec Management Platform Basics Importing computer resources from Active Directory Discover computer resources using Network Discovery Grouping resources Applying CMS policies to resource targets Deploying the Symantec Management Agent Installing the Symantec Management Agent - push method Installing the Symantec Management Agent - pull method Installing solution plug-ins for the Symantec Management Agent Working with the Symantec Management Agent GUI Working with the Symantec Management Agent health settings Gathering Inventory from Managed Computers Introducing Inventory Solution Creating and configuring inventory policies Using inventory tasks Other Inventory Solution capabilities Introducing inventory reports Managing the Software Catalog Preparing the Software Management Framework to support the Software Catalog Populating the Software Catalog with software components Working with software component resources Creating and configuring software products Delivering Software to Managed Computers Choosing a method to deliver software Understanding the software blade of the enhanced console view Managing software deliveries with tasks Installing software using a managed software delivery policy Introducing software management reports Managing Software with Application Metering Understanding Application Metering Tracking software usage on managed computers Metering software with Application Metering policies Application metering reports Managing Organizational Views and Organizational Groups Learning about organizational views and groups Creating custom organizational views and group Managing organizational views and groups Managing Resource Filters and Resource Targets More about resource filters Managing and working with existing filters Creating and modifying filters More about resource targets Working with targets Managing Software Updates on Windows Computers Introducing Patch Management Solution for Windows Preparing your environment for Patch Management Distributing software updates Patch Management Solution reports Managing Virtualized Software Introducing Symantec Workspace Virtualization Installing the Symantec Workspace Virtualization agent Using CMS to deliver virtualized software Remotely Managing Computers Introducing Symantec Remote Access Connector Overview or Real-Time System Manger Remote management reports Managing Policies Getting to know policies Understanding user-based policies Understanding maintenance windows Configuring automation policies Managing shared schedules Managing Jobs and Tasks Overview of task management Creating and scheduling tasks and jobs Overview of Deployment Solution Introducing Deployment Solution Configuring Deployment Solution Creating and managing deployment jobs and tasks Deployment Solution imaging Reporting Introducing reports Using and creating standard reports Configuring and using IT Analytics Solution Site Management Introducing site management Managing sites, subnets and site servers Reviewing site server plug-ins to the Symantec Management Agent Configuring site services Security Learning about security Managing user accounts, security roles, and privileges Managing permissions Additional course details: Nexus Humans Symantec Client Management Suite 7.6 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Client Management Suite 7.6 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. Overview Important Windows 11 features How these features are used in an Active Directory How to troubleshoot these features This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. 1: Introducing Windows 11 Overview of Windows 11 Recommendations for typical troubleshooting procedures Troubleshooting installation and deployment Introduction to management and troubleshooting tools 2: Administering Windows 11 remotely Using Windows Admin Center Using Windows PowerShell Implementing Remote Management 3: Troubleshooting startup and performing system recovery Recovering Windows 11 Configuring the Registry Troubleshooting Windows 11 startup Implementing and troubleshooting BitLocker Troubleshooting OS service Issues 4: Troubleshooting devices and device drivers Overview of hardware troubleshooting Troubleshooting device drivers 5: Configuring and troubleshooting network connectivity Configuring network connectivity Troubleshooting network connectivity Implementing and troubleshooting name resolution Implementing and troubleshooting remote access 6: Troubleshooting Group Policy Overview of Group Policy Resolve GPO application issues on client devices 7: Configuring and Troubleshooting Security Settings Implementing network security Implementing Windows 11 security features Configuring and troubleshooting user accounts 8: Configuring and Troubleshooting User State Implementing and troubleshooting user state Implementing and troubleshooting Folder Redirection 9: Configuring and Troubleshooting Resource Access Configuring and troubleshooting file access. Configuring and troubleshooting shared folders. Implementing and troubleshooting Work Folders. Managing and troubleshooting printers. Recovering files. 10: Troubleshooting apps Troubleshooting desktop apps Troubleshooting app compatibility Managing UWP apps 11: Monitoring and Maintaining Windows 11 Monitoring Windows 11 Optimizing Windows 11 performance Managing Windows 11 updates

Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures, Providing operational support, Managing systems for monitoring system performance and availability, Writing and deploying scripts for task automation and system administration. Overview #NAME? Red Hat System Administration I (RH124) equips you with Linux© administration "survival skills" by focusing on foundational Linux concepts and core tasks. You will learn how to apply command-line concepts and enterprise-level tools, starting you on your journey toward becoming a full-time Linux system administrator. This path continues with the follow-on course, Red Hat System Administration II (RH134). 1 - Getting Started with the GNOME Graphical Desktop Get started with GNOME and edit text files with gedit 2 - Manage Files Graphically with Nautilus Manage files graphically and access remote systems with Nautilus 3 - Get Help in a Graphical Environment Access documentation, both locally and online 4 - Configure Local Services Configure the date and time and configure a printer 5 - Manage Physical Storage Understand basic disk concepts and manage system disks 6 - Manage Logical Volumes Understand logical volume concepts and manage logical volumes 7 - Monitor System Resources Manage memory and CPU utilization 8 - Manage System Software Manage system software locally and using Red Hat Network (RHN) 9 - Get Started with Bash Understand basic shell concepts, execute simple commands, and use basic job control techniques 10 - Get Help in a Textual Environment Use man and info pages and find documentation in /usr/share/doc 11 - Establish Network Connectivity Understand basic network concepts; configure, manage, and test network settings 12 - Administer Users and Groups Manage users and groups 13 - Manage Files from the Command Line Understand Linux filesystem hierarchy; manage files from the command line 14 - Secure Linux File Access Understand Linux file access mechanisms; manage file access from the GUI and the command line 15 - Administer Remote Systems Share and connect to a desktop; use SSH and rsync 16 - Configure General Services Manage services; configure SSH and remote desktops 17 - Manage Physical Storage II Manage filesystem attributes and swap space 18 - Install Linux Graphically Install Red Hat Enterprise Linux and configure the system with firstboot 19 - Manage Virtual Machines Understand basic virtualization concepts; install and manage virtual machines 20 - Control the Boot Process Understand runlevels and manage GRUB 21 - Deploy File Sharing Services Deploy an FTP server and a web server 22 - Secure Network Services Manage a firewall; understand SELinux concepts and manage SELinux 23 - Comprehensive Review Get a hands-on review of the concepts covered throughout the course

Duration 5 Days 30 CPD hours This course is intended for This is an introductory-level systems administration course geared for Systems Administrators and users who wish to learn how to how to install, configure and maintain an Enterprise Linux system in a networked environment. Overview This course is about 50% lab to lecture ratio, combining expert instructor-led discussions with practical hands-on skills that emphasize current techniques, best practices and standards. Working in this hands-on lab environment, guided by our expert practitioner, attendees will explore Installing the Linux operating system and configuring peripherals Performing and modifying startup and shutdown processes Configuring and maintaining basic networking services Creating and maintaining system users and groups Understanding and administering file permissions on directories and regular files Planning and creating disk partitions and file systems Performing maintenance on file systems Identifying and managing Linux processes Automating tasks with cron Performing backups and restoration of files Working with system log files Troubleshooting system problems Analyzing and taking measures to increase system performance Configuring file sharing with NFS Configuring Samba for file sharing with the Windows clients Setting up a basic Web server Understanding the components for setting up a LAMP server Implementing basic security measures Linux System Administration is a comprehensive hands-on course that teaches students how to install, configure and maintain an Enterprise Linux system in a networked environment. This lab-intensive class explores core administrative tasks such as: creating and managing users, creating and maintaining file systems, determining and implementing security measures and performing software installation and package management. Linux networking topics include installing and supporting SSH, NFS, Samba and the Apache Web server. Students will explore common security issues, as well as several tools, such as the PAM modules that help secure the operating system and network environment. Upon successful completion of this course, students will be prepared to maintain Linux systems in a networked business environment. Although the course includes installing and configuring a CentOS 7 / RHEL 7 Linux system, much of the course content also applies to Oracle, Ubuntu, Scientific and other current versions of mainstream Linux distributions. Labs include user and group maintenance, system backups and restoration, software management, administration tasks automation, file system creation and maintenance, managing remote access, working with cron, and configuring basic file sharing and Web services, as well as working with system logging utilities such as rsyslog and much more. System Administration Overview UNIX, Linux and Open Source Duties of the System Administrator Superusers and the Root Login Sharing Superuser Privileges with Others (su and sudo Commands) TCP/IP Networking Fundamentals Online Help Installation and Configuration Planning: Hardware and Software Considerations Site Planning Installation Methods and Types Installation Classes Partitions Logical Volume Manager - LVM File System Overview Swap Partition Considerations Other Partition Considerations The Linux Boot Loader: grub Software Package Selection Adding and Configuring Peripherals Printers Graphics Controllers Basic Networking Configuration Booting to Recovery Mode Booting and Shutting Down Linux Boot Sequence The systemd Daemon The systemctl Command Targets vs. Run Levels Modifying a Target Service Unit Scripts Changing System States Booting into Rescue Mode Shutdown Commands Managing Software and Devices Identifying Software Packages Using rpm to Manage Software Using yum to Manage Software Installing and Removing Software Identifying Devices Displaying Device and System Information (PCI, USB) Plug and Play Devices Device Configuration Tools Managing Users and Groups Setting Policies User File Management The /etc/passwd file The /etc/shadow file The /etc/group file The /etc/gshadow file Adding Users Modifying User Accounts Deleting User Accounts Working with Groups Setting User Environments Login Configuration Files The Linux File System Filesystem Types Conventional Directory Structure Mounting a File System The /etc/fstab File Special Files (Device Files) Inodes Hard File Links Soft File Links Creating New File Systems with mkfs The lost+found Directory Repairing File Systems with fsck The Journaling Attribute File and Disk Management Tools Linux File Security File Permissions Directory Permissions Octal Representation Changing Permissions Setting Default Permissions Access Control Lists (ACLs) The getfacl and setfacl commands SUID Bit SGID Bit The Sticky Bit Controlling Processes Characteristics of Processes Parent-Child Relationship Examining Running Processes Background Processes Controlling Processes Signaling Processes Killing Processes Automating Processes cron and crontab at and batch System Processes (Daemons) Working with the Linux Kernel Linux Kernel Components Types of Kernels Kernel Configuration Options Recompiling the Kernel Shell Scripting Overview Shell Script Fundamentals Bash Shell Syntax Overview Shell Script Examples System Backups Backup Concepts and Strategies User Backups with the tar Command System Backup Options The xfsdump and xfsrestore Commands Troubleshooting the System Common Problems and Symptoms Troubleshooting Steps Repairing General Boot Problems Repairing the GRUB 2 Boot Loader Hard Drive Problems Restoring Shared Libraries System Logs and rsyslogd Basic Networking Networking Services Overview NetworkManager Introduction Network Configuration Files Locations and Formats Enabling and Restarting Network Services with systemtcl Configuring Basic Networking Manually Configuring Basic Networking with NetworkManager LAMP Server Basics LAMP Overview Configuring the Apache Web Server Common Directives Apache Virtual Hosting Configuring an Open Source Database MySQL MariaDB PHP Basics Perl CGI Scripting Introduction to System Security Security Overview Maintaining System Security Server Access Physical Security Network Security Security Tools Port Probing with nmap Intrusion Detection and Prevention PAM Security Modules Scanning the System Maintaining File Integrity Using Firewalls Introduction to firewalld The Samba File Sharing Facility Configure Samba for Linux to Linux/UNIX File Sharing Configure Samba for Linux to Windows File Sharing Use the smbclient Utility to Transfer Files Mount/Connect Samba Shares to Linux and Windows Clients Networked File Systems (NFS) Using NFS to Access Remote File Systems Configuring the NFS Server Configuring the NFS Client Exporting File Systems from the NFS Server to the NFS Client