6711 Compliance courses in Devizes delivered Online

Navigate the multifaceted domain of IT support with our 'IT Support Technician' course, a pathway to mastering the essentials of technology support in diverse environments. This curriculum embarks on a comprehensive journey, beginning with the foundational aspects of software, including operating systems and application management. As you move through the modules, you'll encounter a blend of technical knowledge and practical application, from understanding the intricacies of software licensing to mastering hardware devices and peripherals. This course is meticulously structured to equip you with not just the theoretical aspects of IT support, but also the hands-on skills required for effective troubleshooting and problem-solving in real-world scenarios. Progressing further, the course delves into the critical areas of security, including risk management, cybersecurity, and data protection. You'll gain insights into managing various threats and vulnerabilities, alongside learning the importance of robust security protocols. The course also encompasses essential knowledge in networking, covering topics from OSI layers to wireless security, preparing you for the complex nature of modern networks. Concluding with modules on basic IT literacy, the program ensures you are well-versed in healthcare IT, server management, and effective communication within IT roles. By the end of this course, you'll have a thorough understanding of the diverse components that make up IT support, ready to tackle challenges and advance your career in this dynamic field. Learning Outcomes Develop a comprehensive understanding of software systems and operating system configurations. Master the skills in hardware setup, peripheral management, and troubleshooting. Acquire in-depth knowledge of network infrastructure and wireless security. Learn to manage IT risks and implement robust cybersecurity measures. Gain expertise in healthcare IT and the implementation of EMR/EHR systems. Why choose this IT Support Technician course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician course for? Aspiring IT support technicians and helpdesk professionals. Individuals seeking to transition into IT roles or enhance their tech skills. Professionals in healthcare IT looking to deepen their understanding of EMR systems. Small business owners or managers responsible for their IT infrastructure. Students pursuing a career in network or systems administration. Career path IT Support Technician: £20,000 - £35,000 Network Administrator: £25,000 - £40,000 Systems Administrator: £27,000 - £45,000 Cybersecurity Analyst: £30,000 - £55,000 Healthcare IT Specialist: £26,000 - £42,000 Helpdesk Manager: £28,000 - £48,000 Prerequisites This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:05:00 Hardware: Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:08:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Recover from a Security Incident 00:10:00 Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Common Scams 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Hardware and Peripherals 00:07:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:28:00 Network Technician Tools 00:50:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00

Boost your career in the financial industry. Make a big name with the Mastery of Quickbooks and Xero Software Accounting Course. Learn Sales Ledger and Xero Accounting.

Course Overview Do you work in social care or teaching, or care for vulnerable adults or children? Then you might want to consider this A Guide to Safeguarding course. This course will teach you about the principles that underpin effective safeguarding, covering best practices and safeguarding legislation. You will also learn about the responsibilities of service providers and how to embed safeguarding procedures in the workplace. This practical training course is designed to provide learners with step-by-step guidance on how to report their safeguarding concerns and identify signs of abuse in children and adults. It will sharpen your decision-making skills and give you the confidence to carry out safeguarding procedures effectively. The course also includes essential information on what should be included in safeguarding records. This best selling A Guide to Safeguarding has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth A Guide to Safeguarding is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The A Guide to Safeguarding is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The A Guide to Safeguarding is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the A Guide to Safeguarding, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the A Guide to Safeguarding will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the A Guide to Safeguarding to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Chainsaws are powerful and versatile tools that can be used for various purposes, such as cutting firewood, pruning trees, clearing brush, and more. However, they also pose significant risks of injury and damage if not used properly. That's why it is essential to learn how to use a chainsaw safely and effectively before you start any project. Our Chainsaw Safety Training course is meticulously designed to cover every aspect of chainsaw safety, from the very basics to advanced techniques. Join us on this educational journey and elevate your chainsaw safety knowledge to new heights. Don't miss out on this opportunity to sharpen your chainsaw skills. Enrol now and take the first step towards becoming a chainsaw safety expert.

AML: AML (Anti Money Laundering) Course Online **SUMMER SALE OFFER----SUMMER SALE OFFER** ➽➽➽ Latest Updated (05 November 2024) Do you want to learn a great deal about AML: AML (Anti Money Laundering)? This excellent AML (Anti Money Laundering) course educates you to ensure an enjoyable learning experience. To advance your profession, you will learn everything there is to know about AML: AML (Anti Money Laundering): AML: AML (Anti Money Laundering) . From A Brief Introduction of Money Laundering to all training and awareness, this AML: AML (Anti Money Laundering): AML: AML (Anti Money Laundering) course is broken up into numerous parts. AML: AML(Anti Money Laundering) course content also covers the Proceeds of Crime Act of 2002 and the Development of AML( Anti Money Laundering) Legislation. This AML: AML (Anti Money Laundering): AML: AML (Anti Money Laundering) training also covers responsibility of the officer, risk management, and client handling. You will study the record-keeping procedure and agent management system after completing this AML: AML (Anti Money Laundering): AML: AML (Anti Money Laundering) course. Gain expertise in AML (Anti Money Laundering) compliance with our specialized course. Explore AML: AML (Anti Money Laundering): AML: AML (Anti Money Laundering) regulations, risk assessment, and more. Elevate your career prospects with AML (Anti Money Laundering) knowledge. Enroll now and become an AML: AML (Anti Money Laundering): AML: AML (Anti Money Laundering) specialist. Improve your knowledge right away with our specialised AML: AML (Anti Money Laundering) course! Free courses included with AML: AML (Anti Money Laundering) Course Course 01: Anti Money Laundering (AML) Training Course 02: Level 5 Accounting and Finance Course 03: General Data Protection (GDPR) Course 04: Level 5 Diploma in Risk Management Course 05: Financial Advisor Special Offers of this AML: AML (Anti Money Laundering) Course: This AML: AML (Anti Money Laundering) Course includes a FREE PDF Certificate. Lifetime access to this AML: AML (Anti Money Laundering) Course Instant access to this AML: AML (Anti Money Laundering) Course 24/7 Support Available to this AML: AML (Anti Money Laundering) Course [ Note: Free PDF certificate as soon as completing the Anti Money Laundering AML: AML (Anti Money Laundering) Course] AML: AML (Anti Money Laundering) Course Online Course Curriculum of AML: AML (Anti Money Laundering) Course Module 01: A Quick Overview of Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Evolution of Anti Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence - CDD Module 07: Record Keeping Module 08: Employees and Agents Awareness and Training Assessment Method of AML: AML (Anti Money Laundering) Course After completing AML: AML (Anti Money Laundering): AML: AML (Anti Money Laundering) Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of AML: AML (Anti Money Laundering) Course After completing the AML: AML (Anti Money Laundering): AML: AML (Anti Money Laundering) Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? AML: AML (Anti Money Laundering) Course Online No previous knowledge or experience is required for this AML: AML (Anti Money Laundering) Course. Requirements AML: AML (Anti Money Laundering) Course Online To enrol in this AML: AML (Anti Money Laundering) Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our AML: AML (Anti Money Laundering) Course. Be energetic and self-motivated to complete our AML: AML (Anti Money Laundering) Course. Basic computer Skill is required to complete our AML: AML (Anti Money Laundering) Course. If you want to enrol in our AML: AML (Anti Money Laundering) Course, you must be at least 15 years old. Career path AML: AML (Anti Money Laundering) Course Online Those with strong AML: AML (Anti Money Laundering) understanding will have many options available to them. Including: Money Laundering Reporting Officer AML (Anti Money Laundering) Analysts AML (Anti Money Laundering) Officer Risk & Compliance Analyst Manager Director

Discover comprehensive training in Level 3 Health and Safety in the Workplace, covering essential protocols and regulations for a safe and secure work environment. Gain expertise in hazard identification, risk assessment, and best practices to ensure occupational health and safety compliance.

Unlock your future in web development, marketing, or project-based roles with the WordPress Website Training bundle. This all-in-one toolkit includes WordPress, UX, CSS, SQL, Website Development, GDPR, Negotiation Skills, and Project Management—the exact mix of skills businesses want when hiring. Master WordPress website handling, fine-tune UX, build with CSS, optimize databases with SQL, and shape full Website Development strategies. Combine that with legal smarts through GDPR, strategic Project Management, and powerful Negotiation Skills—and your CV transforms from average to unmissable. Trusted by learners worldwide and rated 4.8 on Reviews.io and 4.3 on Trustpilot, this bundle is your next smart career move. 🧠 Description: The WordPress Website Training bundle equips you with technical and professional strengths to stand out in interviews and portfolios alike. WordPress expertise opens doors to freelance and corporate web design roles. UX and CSS help you design for users, not just screens, while SQL gives you backend database relevance—especially for WordPress-heavy sites. Website Development as a whole demands a mix of these tools—and employers value those who can manage them all. But it doesn't stop at tech. Project Management is a top hiring skill in 2025, as is understanding GDPR for compliance. And when it comes to communication, nothing beats sharp Negotiation Skills to lead client meetings or coordinate teams. Together, these 8 high-impact keywords—WordPress, UX, CSS, SQL, Website Development, GDPR, Negotiation Skills, Project Management—give you an edge in industries like digital marketing, SaaS, tech startups, agencies, and more. ❓ FAQ: Q: What kind of job roles can I apply for with this training? A: Roles in web design, development, digital project coordination, and freelance services. Keywords include WordPress, UX, CSS, SQL, Website Development, GDPR, Negotiation Skills, and Project Management. Q: Is this bundle suitable for remote or freelance workers? A: Absolutely. Whether you're pitching clients or managing a website project, skills like WordPress, SQL, and Negotiation Skills are essential. Q: Can I trust this platform? A: Yes—Compete High is rated 4.8 on Reviews.io and 4.3 on Trustpilot by thousands of learners.

✅ Compete High has 4.8 on Reviews.io and 4.3 on Trustpilot 🟢 Overview Step into a rewarding career with the Baking and Decorating for Special Occasions: 8-in-1 Premium Online Courses Bundle, designed to make you job-ready in baking, hospitality, and event catering industries. This bundle includes Cake Baking, Hospitality and Catering, Best Chocolate Recipes, Nutrition, Chocolate Making 101, Confectionary Making, Personal Hygiene, and Self Organisation — all crucial for professional success. Whether you aspire to craft exquisite cakes for weddings, birthdays, or corporate events, or to work in hospitality and catering services, this bundle equips you with the skills employers demand. Mastering Cake Baking and Confectionary Making alongside advanced chocolate techniques like Chocolate Making 101 and Best Chocolate Recipes sets you apart. The inclusion of Personal Hygiene and Self Organisation ensures you meet industry standards for quality and professionalism, while Nutrition knowledge helps you cater to diverse customer needs. 📘 Description In the fast-paced world of special occasion baking and hospitality, expertise in Cake Baking and Confectionary Making is essential. This bundle also delivers advanced skills in Chocolate Making 101 and Best Chocolate Recipes, making your creations truly stand out. Hospitality and Catering skills are vital for customer-facing roles, while Personal Hygiene ensures compliance with industry health standards. Efficient Self Organisation enables you to manage multiple orders and events smoothly. Understanding Nutrition allows you to provide healthier options, catering to growing market demand. This well-rounded bundle prepares you for success in bakeries, event catering, hospitality venues, and specialty chocolate shops. ❓ FAQ Q: Who is this bundle designed for? A: Aspiring bakers, cake decorators, hospitality staff, catering professionals, and event specialists. Q: How does this bundle enhance job opportunities? A: By combining practical skills in Cake Baking, Confectionary Making, and chocolate expertise with essential professional skills like Personal Hygiene, Self Organisation, and Hospitality and Catering. Q: When can I start the courses? A: Immediately—access all 8 courses right after enrollment. Q: What industries does this bundle target? A: Event catering, hospitality, bakeries, specialty chocolate shops, and catering companies.

In today's competitive landscape, the imperative to enhance organisational performance has never been greater. At the heart of this quest lies the mastery of Quality Management Systems (QMS) and strategic training, essential for any entity aiming to outshine its competitors. Our 'Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7' course is meticulously crafted to arm participants with the knowledge and tools necessary to implement and manage an effective QMS. It intertwines the principles of Total Quality Management (TQM) with the nuances of managing a quality service, ensuring a holistic understanding that transcends traditional management practices. Through a deep dive into critical definitions, the course unfolds the fabric of quality management, elucidating the roles and responsibilities within a QMS. It adeptly covers the major changes in the field, incorporating the latest trends in financial data quality management and the strategic aspects of quality management systems. This course is not just about theory; it's an invitation to explore the practicalities of setting and achieving quality objectives, evaluating performance, and utilising helpful tools to ensure continuous improvement. Embarking on this journey, learners will uncover the qualities of a good manager and the strategic training necessary for excellence. The curriculum is designed to foster an environment where managing a quality service becomes second nature, preparing participants for a myriad of quality manager jobs. With a focus on the process approach and the context of the organisation, this course is a beacon for those seeking to elevate their career to new heights in quality management. Learning Outcomes: Understand the foundation and application of quality management systems and TQM principles within an organisation. Gain insights into effective strategies for managing a quality service and enhancing financial data quality management. Learn the essential qualities of a good manager and the role of strategic training in achieving organisational excellence. Master the process approach to QMS and how to set, achieve, and evaluate quality objectives effectively. Acquire the knowledge to navigate major changes in quality management and utilise helpful tools for continuous improvement. Why buy this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 for? Individuals aspiring to pursue a career in quality management. Current managers seeking to enhance their strategic training and management skills. Professionals responsible for implementing and maintaining QMS in their organizatiorganisationsnterested in understanding the intricacies of ISO 9001 and its application. Learners aiming to acquire a comprehensive understanding of performance evaluation within QMS. Prerequisites This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £35,000 - £60,000 Per Annum QMS Specialist: £30,000 - £50,000 Per Annum Process Improvement Manager: £40,000 - £65,000 Per Annum Quality Assurance Director: £50,000 - £80,000 Per Annum Quality Systems Auditor: £25,000 - £45,000 Per Annum Strategic Quality Planner: £45,000 - £70,000 Per Annum Certification After studying the course materials of the Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:02:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

The Retail Skills & Management Training Mini Bundle is the silent helper behind every successful shop floor. Including Retail Management, Telephone Etiquette, Communication Skills, Team Leader, and KYC, it’s tailored for those who want to move through the ranks without stumbling over jargon or stock takes. Whether you're managing tills or team talks, this bundle offers straightforward guidance to help you hold your own in customer-facing environments. From learning to lead without shouting to keeping your KYC knowledge tidy, it’s a solid all-rounder for any retail professional who’d rather not wing it. Learning Outcomes: Understand store organisation through basic Retail Management skills. Apply strong Telephone Etiquette in customer or staff interaction. Develop concise and clear Communication Skills for all roles. Learn essential responsibilities within a Team Leader position. Understand KYC requirements for retail customer verification. Build confidence managing team dynamics and shop floor activity. Who is this Course For: Staff aiming to move into Retail Management roles. People seeking confidence in team or customer conversations. Sales assistants wanting to learn KYC requirements. Retail workers aiming to grow into Team Leader roles. New staff learning basic Telephone Etiquette expectations. Career starters seeking multi-role retail knowledge. Team members improving workplace Communication Skills. Learners interested in shop floor management training online. Career Path: Retail Supervisor – £25,000 average UK salary Customer Service Assistant – £21,000 average UK salary Team Leader – £27,000 average UK salary Store Assistant Manager – £28,000 average UK salary Retail Compliance Officer (KYC) – £30,000 average UK salary Sales Floor Manager – £29,000 average UK salary