Course Overview SFTR is a major regulatory reporting requirement for anyone transacting repo and other securities financing transactions in the EU, no matter how limited their activity. In order to meet the regulator's demand for complete, accurate and timely data, firms are devoting considerable resources to the speedy remediation of rejected or unreconciled reports. Description This self-paced online course will offer delegates a grasp of what is required by SFTR in the EU and UK but will also provide a practical insight by looking at specific reporting rules and key data fields. Training Objectives By the end of the course, delegates should be able to: • Identify what trading activities are covered by SFTR, who has to report and by when; • Outline the role of trade repositories and recognise the reports sent to and sent out by these entities; • Distinguish the types of record to be sent to trade repositories and know in what order they should be sent; • Select and describe the data fields required for generic SFT structures, whether collateralized at transaction or portfolio level; • Complete a basic calculation of the estimated re-use of collateral. They should also: • Be aware of some of the practical issues that have arisen in reporting; • Know where to look for further guidance. Training Outline • Background which has brought the SFTR • What is Shadow Banking and how is it related to SFTR • Purpose of SFTR and key requirements for reporting parties • What SFTR covers: repos, securities/commodities lending, margin lending • Who is subject to SFTR, including mandatory delegation and branches • The role of trade repositories: who they are; what they do (validation and recon-ciliation); what you send them and what they send back and to others • Types of report (Action Types) and sequencing • Reporting deadlines. • Data sets, matching fields, cardinality rules (mandatory, conditional or optional) and conditionality links between fields • Counterparty data • Loan data: type, UTI, level of reporting, legal data, term, rate • Collateral data: type; level of reporting; classifications • CCP-cleared SFTs and margins • Collateral re-use reports: actual and estimated • Practical examples provided by ESMA Training Duration This course may take up to 3 hours to be completed. However, actual study time differs as each learner uses their own training pace. Participants This course is suitable for any professional involved with SFTR. Delegates would benefit from a familiarity with repos, securities lending and margin lending but this is not essential. The course is offered fully online using a self-paced approach. The learning units are based on reading material. Learners may start, stop and resume their training at any time. Accreditation and CPD Recognition This programme has been developed by the European Institute of Management and Finance (EIMF), a globally-recognised training institution. The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 3 CPD Units that require CPD training in financial regulation. The course may be also approved for CPD Units by institutions which approve general financial training, such as the CISI. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. Access to the course is valid for 365 days. If you wish to receive an invoice instead of paying online, please Contact us here. Talk to us for our special Corporate Group rates.
In July 2022, the Financial Conduct Authority, or FCA, published a policy statement, with final rules, on its Consumer Duty initiative. This comprises a new principle, cross-cutting rules, and four outcomes for retail consumers. The Consumer Duty will mean that consumers should receive communications they can understand products and services that meet their needs and offer fair value, and obtain the customer support they need, when they need it. Clarity on the FCA's expectations, and firms' focus on what their customers need, should lead to more flexibility for firms to compete and innovate in the interests of consumers. With firms assessing how they are meeting their customers' needs, the FCA will be able to quickly identify practices that do not deliver the right outcomes for consumers and take action before practices become entrenched as market norms. Regulated firms will have to comply with the Consumer Duty from 31 July 2023, with a delayed implementation of 31 July 2024 for products that are closed or not being sold to new investors.
Fraud is usually defined by domestic regulators as taking place within a 'given industry' and within the broader legal framework, in a 'given country'. Unethical behaviour is closely related and may be forbidden by industry or law firm associations, accounting organisations, or other private professional groups. In the UK, the Fraud Act 2006 and the Theft Act 1968 outline the primary fraud offenses. A similar outline of offenses exists in legislation such as the companies and tax regulations, and the landscape continues to evolve. The UK hosted an Anti-Corruption Summit in 2016 and enacted the Criminal Finances Act in 2017.
This course looks at the key rules and requirements to issue complaint financial promotions and maintain appropriate oversight and control of your financial promotion process. Learning objectives When you have completed all of the activities in this course, you should be able to: explain what a financial promotion is summarise the main regulatory requirements relating to financial promotions identify the elements of a compliant financial promotion recognise some of the danger points in an online financial promotion describe the record keeping requirements for financial promotions.
Unfair, deceptive, or abusive acts and practices (UDAAPs) can cause significant financial injury to consumers, erode consumer confidence, and undermine the financial marketplace. Under the Dodd-Frank Act, it is unlawful for any provider of consumer financial products or services or a service provider to engage in any unfair, deceptive or abusive act or practice. The Act also provides CFPB with rule-making authority and, with respect to entities within its jurisdiction, enforcement authority to prevent unfair, deceptive, or abusive acts or practices in connection with any transaction with a consumer for a consumer financial product or service, or the offering of a consumer financial product or service.2 In addition, CFPB has supervisory authority for detecting and assessing risks to consumers and to markets for consumer financial products and services.
Description This Complaints Handling course is suitable for any member of a team aiming to understand how to properly handle complaints in financial services sector. In particular, this course will prepare you to: Recognise complaints and the importance of dealing with them appropriately. Understand how your organisation may receive complaints. Know the procedure for handling complaints. Follow the rules and etiquette for handling complaints. Understand the role of the Financial Ombudsman Service (FOS).
Course Overview The regulatory position Key Concepts Impact on Firms Governance and Strategy Building an effective and compliant operational resilience program Holistic management considerations Learning Outcome To understand the regulatory drivers and priorities; to consider the factors you should promote to build and embed an inclusive operational resilience framework; to recognise common risks and disruptors tom operational stability and to consider appropriate governance models.
Course Overview This course seeks to explain the role the FCA plays in the financial services sector and its position within the overall UK economy. We look at the structure of the regulator and how it is designed to support the objectives allocated to it.
This module provides an overview of the individual Conduct Rules introduced by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) - the UK's financial services regulators - which initially came into effect progressively between 2016 and 2021. The rules are part of the Senior Managers and Certification Regime (SMCR), a package of measures that represent a fundamental change in the way in which individuals working within the UK financial services sector are held to account by the regulators. These Conduct Rules originally applied only to those firms which are 'dual-regulated' by both the PRA and the FCA. The SMCR was extended in December 2019 to apply to staff in all regulated firms. This module is intended for both staff who are subject to certification and to all other staff who are, apart from the Conduct Rules, not otherwise subject to the SMCR. If you are in a senior manager function (SMF) or a non-executive director (NED), this module does not address all of your Conduct Rule Obligations. You are encouraged to work through the LGCA's Conduct Rules for Senior Manager Professional course instead.
Unlock the secret to becoming the first impression every company wants. This all-in-one receptionist training bundle is crafted to help you stand out in competitive front-desk and administrative roles—whether you're aiming for the corporate office, legal firm, private medical clinic, or fast-paced hospitality environment. With 20 career-relevant courses bundled into one powerful package, this is your chance to boost your CV, sharpen your office readiness, and position yourself as the go-to candidate hiring managers can’t ignore. Start today and don’t let opportunity pass you by. Description In today’s job market, employers are searching for more than just a friendly smile at reception. They want precision, professionalism, and digital fluency. Whether you’re stepping into the receptionist role for the first time or transitioning into a high-level support position, this 20-in-1 course bundle is designed to help you check every box recruiters are looking for. From legal offices and healthcare centres to tech startups and virtual teams, receptionists and admin professionals are the gatekeepers of smooth operations. This bundle was developed to make you hireable—across multiple industries, formats (remote or on-site), and sectors where multitasking, communication, and professionalism are mission-critical. What’s more? You’re not just investing in training—you’re investing in employability. And with 20 career-aligned topics bundled in one unbeatable value offer, you won’t find a more efficient way to future-proof your profile. Miss it, and you could be watching someone else step into the job that could’ve been yours. FAQ Who is this bundle suitable for? Anyone pursuing roles like receptionist, office assistant, virtual PA, administrative coordinator, or customer-facing support staff in sectors like healthcare, education, tech, hospitality, or corporate services. Do I need experience to enrol? Not at all. This bundle is suitable for beginners, career changers, or current professionals aiming to sharpen their credentials. How does this improve my chances of getting hired? This bundle demonstrates core office-readiness across communication, compliance, digital tools, and interpersonal skills—all key traits employers prioritise when hiring. Can I complete this at my own pace? Absolutely. Flexibility is built in so you can study whenever and wherever suits you best. Is this bundle recognised in the UK job market? Yes—each course is structured with career applicability in mind, helping you meet common skills expectations for UK admin and receptionist roles. Why should I act now? Opportunities move fast. With this all-inclusive training, you’ll be ready to apply for jobs others aren’t qualified for—yet.