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Complaints Handling

Complaints Handling

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • All levels

Description

Description

This Complaints Handling course is suitable for any member of a team aiming to understand how to properly handle complaints in financial services sector.

In particular, this course will prepare you to:

  • Recognise complaints and the importance of dealing with them appropriately.

  • Understand how your organisation may receive complaints.

  • Know the procedure for handling complaints.

  • Follow the rules and etiquette for handling complaints.

  • Understand the role of the Financial Ombudsman Service (FOS).

About The Provider

The London Governance and Compliance Academy (LGCA) is a multi-accredited, UK-based executive education training and certificat...

Read more about LGCA | London Governance and Compliance Academy

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